Top BPO Companies in Fort Worth

Ratings Updated: December 5, 2025

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Fort Worth, TX

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, particularly highlighting their effective customer service management and timely issue resolution. One client noted the team's responsiveness and professionalism in addressing performance issues, while another praised their genuine partnership approach. Although there is a suggestion for refining candidate searches, overall sentiment remains positive, emphasizing the company's strong alignment with client values and commitment to enhancing customer satisfaction.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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United States (34) Australia (1) Canada (1) Ireland (1)

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Fort Worth, TX

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Fort Worth, TX

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Exceptional performance
The sentiment regarding Remote CoWorker's performance is overwhelmingly positive, highlighting their exceptional service. Clients praised the company's efficient processes, as one CEO noted the smooth onboarding and successful placement of an executive assistant on the first attempt. Another client emphasized the timely delivery and high quality of work, which allowed them to focus on core business areas. Overall, clients expressed satisfaction with the professionalism, responsiveness, and alignment of Remote CoWorker's services with their needs.

SMM, Virtual Assistant & Lead Gen for AI Consulting Company

5.0 Jun 6, 2025

Remote CoWorker's work has given me back time and allowed me to focus on other aspects of my business. I assign numerous projects, and they continue to deliver them on time and with excellent quality. For example, they've built out a social media workflow, uploaded content to my website and socials, and worked alongside me to create a strategy to see the impact of our social media and newsletter audience.
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Back-Office Outsourcing for Recruitment Agency

5.0 Nov 11, 2025

My EA is humble, smart, and hardworking. We are consistently working together and improving very quickly.
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Industry Experience

Remote CoWorker has demonstrated expertise across various industries, including healthcare, legal, consulting, and marketing. Feedback highlights their strengths in administrative support, lead generation, and project management, often leading to increased efficiency and productivity. Clients appreciate their responsiveness, communication, and ability to provide tailored staffing solutions. Overall sentiment is positive, with many clients noting significant time savings and improved operational flow, making Remote CoWorker a strong fit for businesses seeking virtual assistance in these sectors.
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Healthcare Business services Medical Legal Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Sports Publishing Advertising & marketing Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Fort Worth, TX

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Communicative
The overall sentiment regarding TechSpeed Inc.'s communication is highly positive. Clients praised their transparency and responsiveness, with one noting, 'They were able to communicate immediately' and another highlighting their 'timely communication' and 'proactive communication and customer-first mindset.' The project managers were described as 'easy to communicate with' and 'efficient in reviewing information,' showcasing their commitment to maintaining clear and effective dialogue throughout projects.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their effective project management and high-quality service. Clients noted their responsiveness and proactive communication, with one remarking on their impressive ability to anticipate issues. Specific successes include high accuracy in data entry and timely project completion, with one client highlighting their commitment to understanding unique business needs. Overall, clients expressed satisfaction with the partnership and found no significant areas for improvement.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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ClaimSpark

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

The Colony, TX

Services provided

100% Back Office Outsourcing

ClaimSpark is a Back Office Outsourcing company established in 2020. The team focuses on Back Office Outsourcing.
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The Colony, TX

5800 Saintsbury Dr Apt 114
The Colony, TX 75056
2 - 5

469.630.1196

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SolveCo Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Richardson, TX

Services provided

50% Customer Service Outsourcing

13% HR Outsourcing

13% Staffing +2 services

12% HR Consulting

12% Recruiting

SolveCo Solutions is a Customer Service Outsourcing company. Launched in 2016, the firm focuses on Customer Service Outsourcing and Staffing.
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Richardson, TX

901 Waterfall Way
Richardson, TX 75080
2 - 5

469.421.0900

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Featured

What are Featured Providers?

Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Fort Worth, TX

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Austria (1) Canada (1)

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Fort Worth, TX

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients frequently noted their ability to deliver services promptly and meet deadlines. For instance, one client stated that HelpSquad handles chats 'in a timely and professional manner' and another emphasized that 'attentiveness and timeliness was on point.' Additionally, clients appreciated the team's responsiveness and willingness to adapt quickly, reinforcing their reputation for timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Industry Experience

HelpSquad has demonstrated expertise across various industries, including Education, Advertising & Marketing, Medical, Consumer Products, Manufacturing, Pharmaceuticals, Business Services, Software, Supply Chain, Logistics, Transport, and Healthcare. Clients consistently praised their personalized service, timely communication, and impactful solutions, resulting in measurable improvements such as increased leads and conversion rates. Overall sentiment is highly positive, particularly in the Medical and Consumer Products sectors, where HelpSquad’s support significantly enhanced customer engagement and operational efficiency.
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Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Education Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Fort Worth, TX

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Attentive
Clients have consistently praised Big Outsource for their attentiveness and proactive communication. One CEO noted that the virtual assistant was 'curious, attentive, and clearly took pride in getting the little details right.' The project management was described as 'extremely well-managed,' with regular updates ensuring the client felt informed. Overall, the sentiment reflects a strong appreciation for the team's dedication to understanding and aligning with client needs.

VA & Back Office Outsourcing for FinTech Co

5.0 Jul 29, 2025

I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Lava Marketing Solutions

Not yet reviewed

$1,000+

$100 - $149 / hr

2 - 9

Dallas, TX

Services provided

15% Graphic Design

15% Web Design

10% Sales Outsourcing +11 services

10% Search Engine Optimization

5% Branding

5% Call Center Services

5% Conversion Optimization

5% Digital Strategy

5% Ecommerce Marketing

5% Logo

5% Market Research

5% Marketing Strategy

5% Pay Per Click

5% Social Media Marketing

Lava Marketing Solutions is a small Las Vegas, Nevada-based web design company. Their services include Web Design and Graphic Design.
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Dallas, TX

7545 East Northwest Highway
Dallas, TX 75238
2 - 5

7712030010

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032 Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richardson, TX

Services provided

20% Back Office Outsourcing

20% HR Outsourcing

20% Print Design +2 services

20% Recruitment Process Outsourcing

20% Social Media Marketing

Social media marketing agency 032 Outsourcing is headquartered in Richardson, Texas and Cebu City, Philippines. They specialize in Social Media Marketing and Print Design and were established in
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Richardson, TX

224 West Campbell Road
Richardson, TX 75080
1

909-800-4194

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Corporate Communications Center, Inc.

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Dallas, TX

Services provided

40% Email Marketing

30% CRM Consulting and SI

30% Call Center Services

Email Marketing company Corporate Communications Center, Inc. Specializes in Email Marketing and Call Center Services. They are located in Dallas, Texas.
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Dallas, TX

Corporate Headquarters 4030 Harry Hines Boulevard
Dallas, TX 75219
1

+1.214.871.2941

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Mehra Innovations

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Allen, TX

Services provided

50% Back Office Outsourcing

20% Search Engine Optimization

20% Staffing +1 service

10% Pay Per Click

Mehra Innovations is a Back Office Outsourcing company. Established in 2005, the team focuses on Back Office Outsourcing and Search Engine Optimization.
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Allen, TX

190 E. Stacy Road 306-364
Allen, TX 75002
50 - 75

214.295.6944

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One Elite Staff

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dallas, TX

Services provided

50% Back Office Outsourcing

25% Recruiting

25% Staffing

One Elite Staff is a Back Office Outsourcing company. Their team is headquartered in Dallas, Texas and specializes in Back Office Outsourcing and Staffing.
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Dallas, TX

9535 Forest Lane, Suite 101
Dallas, TX 75243
2 - 5

214.817.0763

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.

Call Center Services for Global Tech Company

5.0 Jun 25, 2021

TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company

5.0 Jun 16, 2021

Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)
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Streamsoft Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Southlake, TX

Services provided

20% Back Office Outsourcing

20% Social Media Marketing

20% Web Design +4 services

10% Corporate Training & Coaching

10% Cybersecurity

10% Digital Strategy

10% IT Managed Services

Streamsoft Consulting is a social media marketing firm. The Southlake, Texas-based team focuses on Social Media Marketing and Web Design.
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Southlake, TX

300 State St., Suite 93521
Southlake, TX 76092
2 - 5

817-416-6691

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CNET Global Solutions, Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Richardson, TX

Services provided

25% Cloud Consulting & SI

25% Custom Software Development

25% Customer Service Outsourcing +1 service

25% IT Staff Augmentation

CNET Global Solutions, Inc is a software development company. The team focuses on Custom Software Development and cloud consulting & SI and is located in Richardson, Texas.
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Richardson, TX

2600 N Central Expressway, 650
Richardson, TX 75082
50 - 75

855.879.2638

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AmplifAI Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richardson, TX

Services provided

40% AI Development

30% Call Center Services

30% Corporate Training & Coaching

AmplifAI Solutions, Inc. Is an AI firm. Launched in 2014, the team specializes in Artificial Intelligence and Call Center Services.
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Richardson, TX

101 W Renner Rd #180
Richardson, TX 75082
16 - 20

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Know Know

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Lancaster, TX

Services provided

90% Business Consulting

10% Document Digitization & Management

Business Consulting company Know Know specializes in Business Consulting and Document Digitization & Management. They are in Lancaster, Texas.
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Lancaster, TX

1881 Duskwood Dr.
Lancaster, TX 75146
2 - 5

4693379047

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Dedicated Office

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Frisco, TX

Services provided

100% Call Center Services

Headquartered in Frisco, Texas, Dedicated Office is a small call center company. Their services include Call Center Services.
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Frisco, TX

3245 MAIN ST. SUITE 235-327
Frisco, TX 75034
2 - 5

+1.800.908.2099

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Atlasta Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Mesquite, TX

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Call Center Services +2 services

20% Corporate Training & Coaching

20% Customer Service Outsourcing

Launched in 1987, Atlasta Answering Service is a Business Consulting company. The firm specializes in Business Consulting and Call Center Services.
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Mesquite, TX

618 S Bryan Belt Line Rd
Mesquite, TX 75149
2 - 5

+1.972.285.9468

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Viral Compass Media

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Alvarado, TX

Services provided

20% Pay Per Click

20% Sales Outsourcing

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

Viral Compass Media is a social media marketing company located in Alvarado, Texas. They provide Social Media Marketing and Search Engine Optimization and were established in 2016.
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Alvarado, TX

9029 E Hwy 67
Alvarado, TX 76009
1

+1.817.919.0630

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VizSense

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dallas, TX

Services provided

20% Back Office Outsourcing

20% Social Media Marketing

10% Advertising +5 services

10% Branding

10% Conversion Optimization

10% Market Research

10% Pay Per Click

10% Procurement Support

VizSense is a social media marketing firm. Based in Boston, Massachusetts and Dallas, Texas, their team specializes in Social Media Marketing and Back Office Outsourcing.
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Dallas, TX

4849 Greenville Ave Suite 100
Dallas, TX 75206
6 - 9

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Landingi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

40% Conversion Optimization

20% AI Development

20% Application Testing +1 service

20% Sales Outsourcing

Landingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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Dallas, TX

1341 West Mockingbird Lane Suite 600W PMB 583
Dallas, TX 75247
1

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Reali Solutions

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

Allen, TX

Services provided

15% Custom Software Development

15% IT Strategy Consulting

15% Mobile App Development +5 services

15% Web Development

10% API Development

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% Cloud Consulting & SI

IT strategy consulting company Reali Solutions focuses on IT strategy consulting and Custom Software Development. They were founded in 2018.
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Allen, TX

812 West McDermott Drive
Allen, TX 75013
101 - 150

+1 469-338-6449

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Clearview Marketing & Consulting Group

Not yet reviewed

$5,000+

$150 - $199 / hr

Freelancer

Frisco, TX

Services provided

25% Branding

25% Fractional CMO Services

25% Marketing Strategy +1 service

25% Sales Outsourcing

Clearview Marketing & Consulting Group is a branding company founded in 2011. The team specializes in Branding and Marketing Strategy and is in Frisco, Texas.
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Frisco, TX

5608 Plantation Lane
Frisco, TX 75035
1

12142235133

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The Virtual Link

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Allen, TX

Services provided

50% Back Office Outsourcing

10% Branding

10% Email Marketing +3 services

10% Logo

10% Search Engine Optimization

10% Social Media Marketing

The Virtual Link is an Allen, Texas-based Back Office Outsourcing company. The team provides Back Office Outsourcing and Branding.
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Allen, TX

1105 E. Main Street #263
Allen, TX 75002
1

469.667.9594

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OutsourceBiz LLC

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Dallas, TX

Services provided

50% HR Outsourcing

28% Customer Service Outsourcing

22% Back Office Outsourcing

OutsourceBiz LLC is a small HR Outsourcing company. They offer HR Outsourcing and Customer Service Outsourcing and were launched in 2002.
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Dallas, TX

9722 Skillman St.
Dallas, TX 75243
1

469.533.3500

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FNR Solutions, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Richardson, TX

Services provided

20% Back Office Outsourcing

20% Corporate Training & Coaching

20% IT Staff Augmentation +3 services

20% IoT Development

10% Recruiting

10% Staffing

FNR Solutions, Inc. Is a Back Office Outsourcing company. They offer Back Office Outsourcing and Corporate Training & Coaching and are based in Richardson, Texas.
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Richardson, TX

1055 S Sherman St, Suite# 160
Richardson, TX 75081
10 - 15

972.930.5598

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Genie Rocket

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Keller, TX

Services provided

20% CRM Consulting and SI

20% Corporate Training & Coaching

20% Digital Strategy +3 services

15% Email Marketing

15% SMS Marketing

10% Sales Outsourcing

Genie Rocket, a Digital Strategy company, is in Keller, Texas. The team provides Digital Strategy and CRM consulting and SI.
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Keller, TX

51 Town Center Ln #2101
Keller, TX 76248
2 - 5

817-859-8848

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Astute Back-Office Corporation

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Allen, TX

Services provided

100% Back Office Outsourcing

Launched in 2017, Astute Back-Office Corporation is a Back Office Outsourcing company. The company specializes in Back Office Outsourcing, and is small.
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Allen, TX

821 Rockefeller LN
Allen, TX 75002
2 - 5

972.637.9400

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iWebContent

Not yet reviewed

$5,000+

$100 - $149 / hr

10 - 49

Plano, TX

Services provided

20% Back Office Outsourcing

20% Social Media Marketing

20% Web Design +4 services

10% Email Marketing

10% Logo

10% Pay Per Click

10% Print Design

IWebContent, a small social media marketing agency, is headquartered in Plano, Texas. The team offers Social Media Marketing and Web Design.
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Plano, TX

4513 Lancelot
Plano, TX 75024
10 - 15

972.725.7928

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Certified SEO Pros

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Addison, TX

Services provided

20% Call Center Services

20% Content Marketing

20% E-Commerce Development +2 services

20% Graphic Design

20% Web Development

Certified SEO Pros is a small Content Marketing company in Addison, Texas. The team provides Content Marketing and Graphic Design.
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Addison, TX

15305 Dallas Pkwy 12th Floor
Addison, TX 75001
1

(469)-498-7200

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d2 Digital Designs

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

10% Branding

10% CRM Consulting and SI

10% Event Management +7 services

10% IT Strategy Consulting

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% UX/UI Design

10% Video Production

D2 Digital Designs is a branding company. Founded in 2001, the firm is based in Dallas, Texas. Their services include Branding and Marketing Strategy.
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Dallas, TX

2461 N Stemmons Fwy Suite 100
Dallas, TX 75207
10 - 15

(214) 800-1800

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Integrate point

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wylie, TX

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Web Design

Integrate point is a small Content Marketing company launched in 2025. Their team focuses on Content Marketing and Email Marketing.
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Wylie, TX

719 Prosper Lane
Wylie, TX 75098
2 - 5

+19453723837

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Unstoppable Revenue

Not yet reviewed

$10,000+

Undisclosed

2 - 9

Celina, TX

Services provided

20% Back Office Outsourcing

20% Pay Per Click

20% Search Engine Optimization +2 services

20% Social Media Marketing

20% Web Design

In Celina, Texas, Unstoppable Revenue is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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Celina, TX

1416 Ellicott Drive
Celina, TX 75009
2 - 5

9726728428

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Interloper, Inc.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Carrollton, TX

Services provided

20% Web Design

20% Web Development

10% Call Center Services +5 services

10% Content Marketing

10% E-Commerce Development

10% Mobile App Development

10% Search Engine Optimization

10% Social Media Marketing

Interloper, Inc. Is a web design company. They are based in Carrollton, Texas. Their team offers Web Design and Web Development.
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Carrollton, TX

1620 N Interstate 35E #308
Carrollton, TX 75006
6 - 9

972-245-0340

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Alive Agency

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Plano, TX

Services provided

40% Market Research

20% Marketing Strategy

20% Sales Outsourcing +1 service

20% UX/UI Design

Alive Agency is a small Market Research company launched in 2022. Their team specializes in Market Research and Marketing Strategy.
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Plano, TX

7700 Windrose Ave Suite G300
Plano, TX 75024
1

+1.214.810.2022

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M3 Lead Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

McKinney, TX

Services provided

25% Customer Service Outsourcing

25% Other Marketing

25% Recruiting +1 service

25% Sales Outsourcing

M3 Lead Group is an Other Marketing company. Their small team is headquartered in McKinney, Texas and offers Other Marketing and Customer Service Outsourcing. The firm was established in 2016.
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McKinney, TX

211 E. Louisiana St. Suite B.
McKinney, TX 75069
1

+1 972-468-0919

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Culium

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lewisville, TX

Services provided

20% Email Marketing

20% Pay Per Click

20% Search Engine Optimization +3 services

20% Social Media Marketing

10% Customer Service Outsourcing

10% Digital Strategy

Culium, an Email Marketing company, provides Email Marketing and Pay Per Click. The company is based in Lewisville, Texas.
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Lewisville, TX

118 Lynn Ave. Suite 304
Lewisville, TX 75057
2 - 5

+1.210.861.0866

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G2web

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Highland Village, TX

Services provided

20% Content Marketing

20% Search Engine Optimization

20% Social Media Marketing +4 services

10% Back Office Outsourcing

10% IT Managed Services

10% Pay Per Click

10% Web Development

G2web is a social media marketing company. In Highland Village, Texas, the company offers Social Media Marketing and Content Marketing.
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Highland Village, TX

2680 Creekside Ct.
Highland Village, TX 75077
2 - 5

972-966-8337

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ELEVATE x Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dallas, TX

Services provided

10% Branding

10% Content Marketing

10% E-Commerce Development +7 services

10% Email Marketing

10% Logo

10% Marketing Strategy

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Design

ELEVATE x Marketing is a branding agency launched in 2020. Their team provides Branding and Marketing Strategy.
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Dallas, TX

5418 St. Charles Avenue
Dallas, TX 75223
2 - 5

512-623-0016

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ProVision Partners

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

10% Back Office Outsourcing

10% Business Consulting

10% Content Marketing +7 services

10% Content Writing Services

10% Event Marketing

10% Logistics & Supply Chain Consulting

10% Marketing Strategy

10% Public Relations

10% Search Engine Optimization

10% Web Design

ProVision Partners, a PR firm, was founded in 2019. The small team offers Public Relations and Marketing Strategy.
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Dallas, TX

7201 VAN HOOK DR
Dallas, TX 75248
1

972-735-9669

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Capo Commerce LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dallas, TX

Services provided

20% E-Commerce Development

20% Pay Per Click

20% Search Engine Optimization +4 services

10% CRM Consulting and SI

10% ERP Consulting and SI

10% Sales Outsourcing

10% UX/UI Design

Capo Commerce LLC is a SEO company. Their small team is headquartered in Dallas, Texas. Their services include Search Engine Optimization and Pay Per Click.
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Dallas, TX

6333 E. Mockingbird Ln., Suite 147-485
Dallas, TX 75214
1

+1.833.779.2276

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LevrFX

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Rockwall, TX

Services provided

40% Sales Outsourcing

20% Application Testing

20% Computer Engineering +1 service

20% Web Development

LevrFX is a Sales Outsourcing company. Located in Rockwall, Texas, their small team provides Sales Outsourcing and Web Development. The company was established in 2021.
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Rockwall, TX

3090 N. Goliad St. Suite 102 #111
Rockwall, TX 75087
2 - 5

877.538.7391

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Lawn Doctor USA

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Hubbard, TX

Services provided

100% Customer Service Outsourcing

Established in 2015, Lawn Doctor USA is a Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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Hubbard, TX

760 County Road 3307
Hubbard, TX 76648
10 - 15

760-993-3307

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Social Beans Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Plano, TX

Services provided

20% Search Engine Optimization

20% Social Media Marketing

20% Web Design +4 services

10% Content Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Video Marketing

Social Beans Marketing is a social media marketing agency. The team focuses on Social Media Marketing and Search Engine Optimization and is in Plano, Texas.
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Plano, TX

5700 Tennyson Pkwy
Plano, TX 75024
1

(214) 432-7388

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bPUBLIC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Millsap, TX

Services provided

20% Advertising

20% Pay Per Click

20% Search Engine Optimization +4 services

10% AI Development

10% Blockchain Marketing

10% Sales Outsourcing

10% Web Design

BPUBLIC is an Advertising company. The firm is in Millsap, Texas. Their team specializes in Advertising and Search Engine Optimization.
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Millsap, TX

1662 Poe Prairie Rd.
Millsap, TX 76066
1

+1.817.754.9099

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Mikiba, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Allen, TX

Services provided

75% Accounting

15% Staffing

10% Back Office Outsourcing

Headquartered in Allen, Texas, Mikiba, LLC is an Accounting company. Launched in 2015, the team offers Accounting and Staffing.
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Allen, TX

101 N. Greenville Ave., Suite C, #18
Allen, TX 75002
1

+1 (972) 779-0049

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Insuserve1 - Insurance Back Office Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

McKinney, TX

Services provided

100% Back Office Outsourcing

Insuserve1 - Insurance Back Office Services is a Back Office Outsourcing company established in 2013. The midsize team focuses on Back Office Outsourcing.
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McKinney, TX

6800 Weiskopf Avenue, Suite 150
McKinney, TX 75070

469.606.2847

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Superior Medical Management

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

100% Call Center Services

Small answering service Superior Medical Management, is located in Dallas, Texas. Their services include Call Center Services.
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Dallas, TX

10300 N Central Expy
Dallas, TX 75231

+.1.214.651.0772

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Apartment Lines

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Irving, TX

Services provided

100% Call Center Services

Apartment Lines, a small phone answering service, is in Irving, Texas. Their services include Call Center Services.
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Irving, TX

391 E. Las Colinas Blvd. Suite 130-601
Irving, TX 75039

+1.800.583.7769

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Data One Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Fort Worth, TX

Services provided

50% Call Center Services

50% Other

Answering service company Data One Solutions is in Fort Worth, Texas and Colombo, Sri Lanka. Their services include Call Center Services.
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Fort Worth, TX

2939 Crockett Street,Unit 252
Fort Worth, TX 76107

817.487.7847

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Medical Connections

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dallas, TX

Services provided

100% Call Center Services

Medical Connections is a telephone answering service. Established in 1989, the agency is in Dallas, Texas. Their services include Call Center Services.
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Dallas, TX

14180 Dallas Pkwy., #450,
Dallas, TX 75254

+1.214.696.5258

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Cergis Billing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Dallas, TX

Services provided

100% Back Office Outsourcing

Cergis Billing is a small Dallas, Texas-based Back Office Outsourcing company. The team specializes in Back Office Outsourcing.
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Dallas, TX

7920 Beltline Road, Suite 420
Dallas, TX 75254

+1.972.479.1115

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Alex Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

20% Custom Software Development

20% Web Development

15% Application Testing +5 services

15% Web Design

10% Back Office Outsourcing

10% Mobile App Development

5% Other Application Development

5% Search Engine Optimization

Alex Solutions, a small custom software development company, is headquartered in Auarangabad, India and Dallas, Texas. Their services include Custom Software Development and Web Development.
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Dallas, TX

11409 Denton Drive
Dallas, TX 75229

(972) 247-6070

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Electronic Voice Services (EVS7)

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

40% Call Center Services

30% CRM Consulting and SI

30% Other IT Consulting and SI

In Dallas, Texas, Electronic Voice Services (EVS7) is a call center. Their services include Call Center Services and CRM consulting and SI.
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Dallas, TX

8111 LBJ Freeway, Suite 1045
Dallas, TX 75251

800.713.8353

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ADAM Human Capital Management

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Dallas, TX

Services provided

50% Accounting

25% Back Office Outsourcing

25% HR Consulting

ADAM Human Capital Management, an Accounting company, was launched in 1983. In Ciudad de México, Mexico and Dallas, Texas, the team offers Accounting and Back Office Outsourcing.
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Dallas, TX

8080 North Central Expressway Suite 1250
Dallas, TX 75206

214.891.7070

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