Top UX Designers in Baltimore
Charm City’s tech scene has evolved far beyond its famous harbor views. With Johns Hopkins nurturing research talent, Fort Meade fueling cybersecurity demand, and companies like Under Armour raising the bar for digital branding, Baltimore is a prime place to hire user-experience talent.
Clutch curates this list of local UX design agencies by analyzing in-depth client interviews, project data, and market presence, so you can quickly spot partners that match your budget, timeline, and industry. Use the filters on this page to sort by hourly rate, project size, or specialty—whether you need website design, mobile UI, or full-scale digital product strategy.
Start exploring below, or broaden your search with these directories: Top UX Design Companies, nearby Washington, DC design agencies, and healthcare-focused UX designers for healthcare.
-
Featured
What are Featured Providers?
$25,000+$100 - $149 / hr50 - 249Serves Baltimore, MDServices provided
See all 83 projectsGoji Labs is a versatile UX/UI design and development company known for its comprehensive services, including mobile and web app design, website development, and UX strategy. Across reviews, 100% of clients commend their professionalism, technical expertise, and collaborative approach. The company excels in understanding client visions, delivering high-quality products, and maintaining effective communication, making them an ideal partner for projects requiring user-centered design and development.
$25,000+$100 - $149 / hr50 - 249Serves Baltimore, MDServices provided
See all 83 projectsGoji Labs is a versatile UX/UI design and development company known for its comprehensive services, including mobile and web app design, website development, and UX strategy. Across reviews, 100% of clients commend their professionalism, technical expertise, and collaborative approach. The company excels in understanding client visions, delivering high-quality products, and maintaining effective communication, making them an ideal partner for projects requiring user-centered design and development.
$25,000+$150 - $199 / hr10 - 49Serves Baltimore, MDServices provided
See all 94 projectsMomentum Design Lab is a distinguished UX/UI design firm that excels in providing comprehensive user experience and interface design solutions. Reviews highlight their professionalism, efficient project management, and ability to deliver on time and budget, with a 95% adherence to timelines. Clients have praised their user-centered design approach and innovative solutions, while indicating a desire for more competitive pricing. Approximately 80% of reviewers commend their exceptional communication and collaborative process.
$25,000+$100 - $149 / hr10 - 49Serves Baltimore, MDServices provided
See all 37 projectsOrizon Design is a UX/UI design firm known for its professional and creative approach to user-centered design. With a 100% positive feedback rate, clients consistently praise their efficient project management, timely delivery, and ability to translate complex requirements into intuitive and visually engaging interfaces. Over 90% of reviews highlight their impressive collaboration and communication skills, emphasizing their commitment to meeting client needs.
-
$50,000+$25 - $49 / hr50 - 249Newark, DE
Services provided
Tech.at.core is a custom software development company. Their team is located in Ahrensfelde, Germany and Nizamabad, India. The firm provides Custom Software Development and IT managed services.
Read more -
UndisclosedUndisclosed2 - 9Cambridge, MD
Services provided
TechWrath, a Digital Strategy company, was launched in 2019. The team specializes in Digital Strategy and UX/UI Design.
Read more -
Featured
What are Featured Providers?
$10,000+$50 - $99 / hr10 - 49Serves Baltimore, MDServices provided
See all 34 projectsGlow Design Agency is a prominent UX/UI design firm specializing in creating user-friendly and visually appealing digital interfaces. With over 90% positive feedback, clients consistently highlight their ability to deliver high-quality, intuitive designs on time. Approximately 75% of reviews commend their effective project management and responsive communication, ensuring seamless collaboration and successful project outcomes.
$25,000+$150 - $199 / hr10 - 49Serves Baltimore, MDServices provided
See all 24 projectsSinglemind is a UX/UI design and development firm known for its strong partnership approach and technical expertise. They consistently deliver high-quality user-centered design solutions, with 100% of reviews praising their responsiveness and ability to meet project timelines and budgets. Clients highlight their cultural fit and comprehensive understanding of user experience design as key strengths.
$25,000+$100 - $149 / hr10 - 49Serves Baltimore, MDServices provided
See all 20 projectsROSSUL is a distinguished UX/UI design company known for its comprehensive approach to user-centered design and digital interface design. Across their reviews, ROSSUL consistently receives high praise for understanding complex requirements and delivering intuitive, aesthetically pleasing designs. Impressively, 100% of reviewers noted their ability to translate vague concepts into refined user experiences, with 90% highlighting their efficient project management and proactive communication.
-
UndisclosedUndisclosed2 - 9Fairfax, VA
Services provided
Khoury Public Relations and Media Group is a public relations agency. Their small team of employees is in Fairfax, Virginia. Their team focuses on Public Relations and Search Engine Optimization.
Read more -
$5,000+< $25 / hr50 - 249Wilmington, DE
Services provided
Evolution Infosystem Inc. Is a Wilmington, Delaware-based software development firm. They offer Custom Software Development and E-Commerce Development.
Read more -
$5,000+$100 - $149 / hrFreelancerAlexandria, VA
Services provided
Visual Transformer Media, LLC is a small Alexandria, Virginia-based Digital Strategy company. Their services include Digital Strategy and Web Design.
Read more -
$50,000+$150 - $199 / hr2 - 9Dover, DE
Services provided
Branding firm BlueNest Fashion was launched in 2017. The firm provides Branding and Social Media Marketing, and is small.
Read more -
UndisclosedUndisclosed10 - 49Dover, DE
Services provided
Small web design agency Trando, is headquartered in Dover, Delaware. The team offers Web Design and UX/UI Design.
Read more -
Featured
What are Featured Providers?
$25,000+$150 - $199 / hr10 - 49Serves Baltimore, MDServices provided
See all 27 projectsFuzzy Math is a UX/UI design company specializing in User Experience and User Interface Design, offering services such as UX Discovery, user research, and design systems. Their reviews reflect overwhelmingly positive feedback, praising their professionalism, communication, and project management, with consistent on-time delivery and alignment with client values. Approximately 90% of reviewers commend their design talent, flexibility, and ability to adapt to client needs, showcasing expertise in User-Centered and Digital Interface Design.
$1,000+$100 - $149 / hr2 - 9Serves Baltimore, MDServices provided
See all 7 projectsMeticular is a user experience design company specializing in UX/UI design services, known for its comprehensive approach to digital interface design. Across the reviews, Meticular is frequently praised for its professionalism, expertise, and ability to seamlessly integrate with client teams, with 100% of reviewers mentioning their effective communication and responsiveness. Despite occasional delays, the overall client satisfaction remains high, emphasizing their commitment to delivering exceptional user-centered design solutions.
-
Undisclosed$100 - $149 / hr10 - 49Harrisburg, PA
Services provided
See all 3 projectsWorkXpress - Custom Software Solutions is a company specializing in developing custom software applications tailored to business needs. Feedback on their services shows contrasting experiences: 66% of the reviews describe successful outcomes, highlighting their flexibility and innovation, while 33% report negative experiences, citing project mismanagement and unmet expectations. Consistent positive feedback emphasizes their versatile and adaptive software solutions.
-
$10,000+$25 - $49 / hr50 - 249Wilmington, DE
Services provided
Founded in 2016, Altumind is a mobile application development firm. Their team focuses on Mobile App Development and Marketing Strategy.
Read more -
UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
IT managed services company Chimera Technologies Pvt Ltd was launched in 2001. The midsize team focuses on IT managed services and Custom Software Development.
Read more -
$1,000+$50 - $99 / hr2 - 9Manassas Park, VA
Services provided
SEO company Wing my Web LLC was founded in 2020. The company provides Search Engine Optimization and Web Design.
Read more -
$1,000+Undisclosed10 - 49Dover, DE
Services provided
Social media marketing agency Global results is in Dover, Delaware. The team provides Social Media Marketing and Content Marketing.
Read more -
$10,000+$100 - $149 / hr2 - 9Dover, DE
Services provided
Branding firm BrandClap was launched in 2021. Located in Dover, Delaware and Bengaluru, India, the team specializes in Branding and UX/UI Design.
Read more -
$25,000+$100 - $149 / hr2 - 9Dover, DE
Services provided
Echo Studio is a small Conversion Optimization company. Launched in 2023, the team provides Conversion Optimization and UX/UI Design.
Read more -
$1,000+< $25 / hr10 - 49Downingtown, PA
Services provided
See all 1 projectsOutsource to Asia offers app and website development services. The overall feedback indicates a negative experience, with the primary theme being dissatisfaction due to alleged breaches of agreements and additional unexpected costs. Clients have expressed serious concerns about trustworthiness and service delivery, cautioning potential customers against engaging with the company.
-
$1,000+< $25 / hr10 - 49Wilmington, DE
Services provided
Codebeck, an user experience design agency, was established in 2000. They focuses on UX/UI Design and Web Development.
Read more -
$1,000+$100 - $149 / hr50 - 249Wilmington, DE
Services provided
HumCommerce is a Conversion Optimization company. Located in Wilmington, Delaware, the team offers Conversion Optimization and UX/UI Design.
Read more -
$5,000+$100 - $149 / hr2 - 9Leesburg, VA
Services provided
Jackson Walker Design Group, a branding agency, was established in 2006. Headquartered in Leesburg, Virginia, the team focuses on Branding and UX/UI Design.
Read more -
UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
Artua, an user experience company, is located in Wilmington, Delaware. They specialize in UX/UI Design and Graphic Design.
Read more -
UndisclosedUndisclosed2 - 9Landenberg, PA
Services provided
Established in 1998, Bright Orange Thread is an UX design company. The agency provides UX/UI Design and Email Marketing, and is small.
Read more -
UndisclosedUndisclosed2 - 9Lancaster, PA
Services provided
Cloak&Dagger is a web design company. The New York, New York-based company offers Web Design and UX/UI Design.
Read more -
Undisclosed$25 - $49 / hr10 - 49Wilmington, DE
Services provided
Based in Wilmington, Delaware and San Miguel, Peru, Rhinolabs is a website development firm. They specialize in Web Development and Mobile App Development and were launched in 2009.
Read more -
UndisclosedUndisclosed2 - 9Aldie, VA
Services provided
Basecamp Consulting and Solutions LLC is an user experience agency. Their small team is located in Aldie, Virginia and offers UX/UI Design and Architectural Design. The agency was established in
Read more -
$1,000+$150 - $199 / hr2 - 9Dover, DE
Services provided
Based in Dover, Delaware, restauWant is an Advertising company. Founded in 2023, the team specializes in Advertising and Market Research.
Read more -
$1,000+$50 - $99 / hr10 - 49Stanton, DE
Services provided
Store Ninja, a Digital Strategy company, was established in 2023. The company offers Digital Strategy and Content Marketing.
Read more -
$10,000+$100 - $149 / hr50 - 249Harrisburg, PA
Services provided
In Harrisburg, Pennsylvania and Glenside, Pennsylvania, JPL is an Advertising company. The team focuses on Advertising and Branding.
Read more -
$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
Headquartered in Wilmington, Delaware, Cybernate Design is a social media marketing firm. Their services include Social Media Marketing and Content Marketing.
Read more -
$1,000+< $25 / hr10 - 49Wilmington, DE
Services provided
See all 1 projectsElara Digital offers comprehensive graphic design services, including logo creation and flyer design. The overall feedback highlights their excellent project management, timely delivery, and strong communication throughout the engagement. Clients express satisfaction with the value for money and alignment with company values.
-
UndisclosedUndisclosed50 - 249Camden, DE
Services provided
AntStack is a web design company. The Camden, Delaware-based team offers Web Design and UX/UI Design.
Read more -
$1,000+$100 - $149 / hr2 - 9Wilmington, DE
Services provided
See all 1 projectsTheSoftCode LLC specializes in website development, demonstrated through their successful project with a freight logistics company. Overall feedback praises their attention to detail, creativity, and effective communication via phone and email. Clients express satisfaction with deliverables and outcomes, highlighting the company's professional project management style.
-
UndisclosedUndisclosed50 - 249Dover, DE
Services provided
Astrapia Consulting LLP, an UX agency, was launched in 2016. They offers UX/UI Design and IoT development.
Read more -
UndisclosedUndisclosed2 - 9York, PA
Services provided
The Spot Media Group, LLC, an UX design agency, is headquartered in York, Pennsylvania. Their services include UX/UI Design and Branding.
Read more -
UndisclosedUndisclosed10 - 49Leesburg, VA
Services provided
Branding agency KM Digital was established in 2012. The agency focuses on Branding and Marketing Strategy, and is small.
Read more -
$1,000+$50 - $99 / hr2 - 9Hagerstown, MD
Services provided
Located in Hagerstown, Maryland, FireVibe Web Design is a small web development company. Their services include Web Development and Public Relations.
Read more -
$5,000+$25 - $49 / hr10 - 49Wilmington, DE
Services provided
Commercializer LLC, an user experience design agency, is headquartered in Doha, Qatar and Wadduwa, Sri Lanka. The team focuses on UX/UI Design and Custom Software Development.
Read more -
UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
InterSources Inc, a midsize UX agency, is based in Wilmington, Delaware and Fremont, California. The team provides UX/UI Design and BI & big data consulting & SI.
Read more -
$1,000+$100 - $149 / hr10 - 49Wilmington, DE
Services provided
WaysPro Tech, a SEO services firm, is based in Wilmington, Delaware. They focus on Search Engine Optimization and Web Development.
Read more -
UndisclosedUndisclosed10 - 49Nokesville, VA
Services provided
Launched in 2014, Prominent Edge LLC is a small big data company. Their team offers BI & big data consulting & SI and UX/UI Design.
Read more -
UndisclosedUndisclosed2 - 9Newark, DE
Services provided
Established in 2017, Photon CMS, Inc is a web development company. The team offers Web Development and Mobile App Development.
Read more -
$1,000+$25 - $49 / hr2 - 9Lititz, PA
Services provided
BURK Digital is a web design company launched in 2014. The small team provides Web Design and Branding.
Read more -
UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
58 Creative is an UX company. They are headquartered in Wilmington, Delaware. Their team offers UX/UI Design and Graphic Design.
Read more -
UndisclosedUndisclosedFreelancerLeesburg, VA
Services provided
Exponential Marketing | All American Management Group,Inc. Is a social media marketing agency. The team provides Social Media Marketing and Email Marketing, and the agency is in Leesburg, Virginia.
Read more -
UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
Belsham Technologies is a branding firm. In Wilmington, Delaware and Redcar, England, the team provides Branding and UX/UI Design.
Read more -
UndisclosedUndisclosed10 - 49Leacock-Leola-Bareville, PA
Services provided
Schweb Design, LLC, a branding company, was founded in 2007. The team specializes in Branding and Social Media Marketing.
Read more -
UndisclosedUndisclosed50 - 249Camp Hill, PA
Services provided
LingaTech is a Camp Hill, Pennsylvania-based Content Writing Services company. They offer Content Writing Services and UX/UI Design.
Read more -
$1,000+$50 - $99 / hr2 - 9Mechanicsburg, PA
Services provided
Nuron Surge - A.I is an AI firm. Their small team is located in Mechanicsburg, Pennsylvania. Their team specializes in Artificial Intelligence and UX/UI Design.
Read more -
UndisclosedUndisclosedFreelancerHagerstown, MD
Services provided
In Hagerstown, Maryland, Ammerman Design is a software development firm. Their services include Custom Software Development and Web Development.
Read more -
UndisclosedUndisclosed2 - 9Lititz, PA
Services provided
Founded in 2003, Emerald Creative Group, LLC is a Corporate Photography company. The company offers Corporate Photography and Advertising.
Read more -
UndisclosedUndisclosed2 - 9Washington, DC
Services provided
See all 1 projectsScotch Digital offers web development and redesign services, including innovative solutions for integrating local affiliate directories and CRM systems. The reviews highlight their exceptional project management, ongoing support, and ability to deliver user-friendly, attractive websites. Clients appreciate their dedication, with many noting their willingness to provide post-launch assistance without additional fees.
-
UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
In Wilmington, Delaware, Vinz Global is a midsize ERP consulting and SI company. Their services include ERP consulting and SI and Robotics Process Automation.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 7 Baltimore User Experience (UX) Agencies
-
$25,000+$100 - $149 / hr10 - 49Baltimore, MD
Ability to deliver
35.4/40.017.8/20 Reviews10/10 Clients & Experience7.6/10 Market PresenceService focus
20% UX/UI Design80% Other -
$25,000+$200 - $300 / hr10 - 49Baltimore, MD
Ability to deliver
33.8/40.015.8/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
25% UX/UI Design75% Other -
$10,000+$100 - $149 / hr50 - 249Baltimore, MD
Ability to deliver
33.7/40.015.6/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
20% UX/UI Design80% Other -
$50,000+Undisclosed10 - 49Columbia, MD
Ability to deliver
29.3/40.015.8/20 Reviews7.7/10 Clients & Experience5.9/10 Market PresenceService focus
20% UX/UI Design80% Other -
$5,000+$150 - $199 / hr10 - 49Columbia, MD
Ability to deliver
30.4/40.017.2/20 Reviews7.2/10 Clients & Experience6/10 Market PresenceService focus
15% UX/UI Design85% Other -
$50,000+$150 - $199 / hr10 - 49Severna Park, MD
Ability to deliver
29.5/40.014.6/20 Reviews8.4/10 Clients & Experience6.5/10 Market PresenceService focus
15% UX/UI Design85% Other -
Undisclosed$150 - $199 / hr10 - 49Baltimore, MD
Ability to deliver
25.6/40.016.2/20 Reviews3.3/10 Clients & Experience6.1/10 Market PresenceService focus
20% UX/UI Design80% Other -
$10,000+$200 - $300 / hr2 - 9Baltimore, MD
Ability to deliver
9.4/40.00/20 Reviews3.6/10 Clients & Experience5.8/10 Market PresenceService focus
25% UX/UI Design75% Other -
$100,000+Undisclosed50 - 249Baltimore, MD
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
20% UX/UI Design80% Other -
$10,000+$150 - $199 / hr10 - 49Annapolis, MD
Ability to deliver
39.2/40.020/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
20% UX/UI Design80% Other -
$5,000+$150 - $199 / hr50 - 249Milford Mill, MD
Ability to deliver
8.5/40.00/20 Reviews0/10 Clients & Experience8.5/10 Market PresenceService focus
10% UX/UI Design90% Other -
$5,000+$100 - $149 / hr10 - 49Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% UX/UI Design50% Other -
$5,000+$150 - $199 / hr2 - 9Baltimore, MD
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% UX/UI Design70% Other -
$5,000+$50 - $99 / hr10 - 49Baltimore, MD
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
20% UX/UI Design80% Other -
$1,000+$50 - $99 / hr10 - 49Elkridge, MD
Ability to deliver
7/40.00/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
15% UX/UI Design85% Other -
$50,000+$50 - $99 / hr50 - 249Annapolis, MD
Ability to deliver
22.9/40.018/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% UX/UI Design80% Other -
$25,000+$100 - $149 / hr1,000 - 9,999Bethesda, MD
Ability to deliver
29.1/40.015.6/20 Reviews5.4/10 Clients & Experience8.1/10 Market PresenceService focus
30% UX/UI Design70% Other -
$1,000+$25 - $49 / hr10 - 49Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% UX/UI Design80% Other -
UndisclosedUndisclosed10 - 49Ellicott City, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% UX/UI Design80% Other -
$5,000+$25 - $49 / hr10 - 49Milford Mill, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% UX/UI Design80% Other -
$5,000+$100 - $149 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% UX/UI Design80% Other -
$5,000+$100 - $149 / hr50 - 249Columbia, MD
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% UX/UI Design90% Other
Latest User Experience Articles
See all articles
Think Your Tools Improve UX? These AI Performance Metrics Say Otherwise
AI hype is still high, but are your tools improving UX? These essential AI performance metrics will help you make sure you're truly helping customers.
Baltimore UX Designer FAQs
Baltimore teams frequently work in a wide range of markets and niches thanks to the region's unique economic mix. Clients can find dedicated studios for:
• Healthcare and med-tech (benefiting from Johns Hopkins Medicine)
• Cybersecurity and defense
• Ed-tech and e-learning
• E-commerce for consumer goods and sportswear
• Nonprofit and civic tech geared toward Maryland state services
Local UX design firms understand Baltimore’s unique mix of ed-tech, gov-tech, and healthcare startups. They’re minutes from decision-makers at federal agencies in Woodlawn and the fast-growing biotech corridor near Johns Hopkins Bayview, so your product benefits from real-world user insights.
Plus, on-site workshops in Canton or Federal Hill are easy to schedule, cutting down on travel costs and accelerating feedback loops.
Based on pricing data gathered by Clutch, the average hourly rates range $75 – $150 for mid-size agencies and $150+ for elite consultancies. The typical project budget can go from:
– Website redesign: $25,000 – $60,000 – Mobile app UI/UX: $40,000 – $100,000 – End-to-end digital product design: $80,000 – $250,000
Many boutique studios offer sprint-based pricing for startups, allowing you to tackle user research or rapid prototyping for under $15,000. Don't forget to request a detailed quote for your project to review the breakdown and avoid financial strain.
- Define your project's goals and requirements—conversion lift, user retention, or ADA compliance.
- Review relevant Clutch case studies for similar projects in your sector.
- Check each firm’s tool stack (e.g., Figma, Hotjar, Optimal Workshop).
- Ask about Baltimore-based user testing resources and on-site availability.
- Compare cultural fit: Does the team’s communication style match yours? Shortlist 2–3 agencies and request proposals before committing.
Take advantage of the resources and filters available on Clutch to narrow your options. Schedule a discovery session or interview to get to know them better so you can confidently make an informed agency choice.
• One-size-fits-all proposals that ignore Maryland’s accessibility and privacy regulations
• No plan for hands-on usability testing with local users
• Reluctance to provide past metrics (e.g., bounce-rate improvements)
• Overreliance on offshore teams without clear overlap hours
• Vague timelines that don’t align with your product launch milestones
Avoid these red flags as much as possible. The biggest mistake you can make is compromising just because a vendor makes a grand or enticing promise.