MOS Creative

BACKGROUND

Introduce your business and what you do there.

I am the owner and author of the CARD 101 Alcohol Awareness Program. We provide alcohol awareness training for bars and restaurants in Maryland.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOS Creative?

We were trying to put together a mobile ID scanner application.

SOLUTION

What was the scope of their involvement?

The MOS Creative team gave me the choice of building the application with Samsung or Apple technology, and I chose Apple. They built the scanner app using coding for Apple devices, making it compatible with iOS. They designed the app and ensured the interface was simple, clean, and user-friendly.

The app flags IDs and determines whether the ID is real. The app can also tell whether the person using the ID is underage or if the ID is expired. They also uploaded the application to the App Store and ensured it was compliant with Apple standards. The name of the app is Bisu. 

What is the team composition?

I worked with the owner, a development manager, a project manager, and a coder. 

How did you come to work with MOS Creative?

I was looking for a development partner in Baltimore, MD, and found them on a list of top companies on Google. I called each company, and spoke with the owner of MOS Creative. We walked through the project process and negotiated the details. They were very honest and professional in our initial conversation. I could tell they were down to earth, which made me feel comfortable moving forward with the project. 

How much have you invested with them?

We have invested about $40,000 in the partnership. 

What is the status of this engagement?

We started working together in May 2021 and launched the app in April 2022. They continue to help us with upgrades as needed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

MOS Creative has been an outstanding partner. Thanks to the app they constructed, we are now the number one provider of ID scanners on the Eastern Shore, and we’re growing. 

How did MOS Creative perform from a project management standpoint?

The MOS Creative team brought the project from inception to completion. They were excellent from a project management standpoint, and the process was seamless. We had weekly or bi-weekly calls through Google Meet to discuss progress and ensure we stayed on task.

They were very intelligent and knowledgeable about potential pitfalls and clearly communicated the project steps.  We had some complications during the testing phase, but the team could navigate those scenarios and provide fixes immediately.

The project manager maintained constant communication and kept me updated on problems and fixes. They would ask questions when they arose and were responsive when I had questions. They were very hands-on through each step, and we used Teamwork to manage the project.

What did you find most impressive about them?

They maintained honesty and integrity throughout the app-building process, which made me feel like I made the right decision to partner with them. When it came to technical jargon, they did a great job of explaining things that I didn’t understand. They ensured that I was totally happy with the product when the project was complete. I couldn’t have asked for a better partner to accomplish this task, and I am 1000% satisfied with their work.

Are there any areas they could improve?

I suppose they could have built the app for free! 

Do you have any advice for potential customers?

I advise going in with a clearly defined goal for the application or software. Know how you want the application to look and flow, and let MOS Creative bring it to life.

BACKGROUND

Introduce your business and what you do there.

I’m the IT administrator of a company that legalizes documents for pharmaceutical firms to sell medical products and equipment outside of the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOS Creative?

We were looking to improve our website’s interactivity and provide more information to garner new leads and prospective customers.

SOLUTION

What was the scope of their involvement?

We started the project with multiple discussions to come up with a detailed plan to execute the web development project. We gave them a scope of what we wanted to achieve, including a feature that enables administrators to update and make changes to certain parts of the website as needed.

Moreover, they provided us with a beautiful interface for the platform and keywords to optimize our online visibility, which we’re still implementing to this day.

What is the team composition?

We mainly interacted with the project manager, and we also spoke with Max (President & CEO).

How did you come to work with MOS Creative?

We came across MOS Creative while researching for local companies online as a way to support local businesses.

How much have you invested with them?

We’ve invested around $15,000.

What is the status of this engagement?

We worked together from May–August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since launching the website, we’ve gained about 10 new large-scale clients.

How did MOS Creative perform from a project management standpoint?

They were excellent from a project management standpoint as there was no ambiguity to the entire communication.

They always gave us ample notice whenever we experienced any delays, but that was mainly due to the fact that we wanted to make some changes to the scope.

What did you find most impressive about them?

Being able to pick up the phone and having someone talk to us is one of the key differentiators in my partnership with MOS Creative.

We were also impressed with the positive reviews they’ve garnered from past clients prior to signing them up for this project.

Are there any areas they could improve?

There were several instances where they displayed a total lack of urgency in our partnership — that attitude irked one of my managers and me.

Do you have any advice for potential customers?

I advise you to make sure that your statement of work is well written and defined to make sure that there are no delays.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a property management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOS Creative?

We hired MOS Creative to help us with SEO work. We wanted to have a better presence online to look more credible as we grow.

SOLUTION

What was the scope of their involvement?

They provide blog posts to boost our SEO. The team also did work for our website to make it rank better and do better in Google. When people would search for property managers in Baltimore, our name would pop up and we’d be recognized better. Additionally, they created backlinks to our website, which made it appear stronger. There’s an ongoing development to help us rank even higher.

What is the team composition?

We work with Lina (Project Manager) and Max (President & CEO). We also work with other developers, designers, and marketers.

How did you come to work with MOS Creative?

We rented an office in the same building as them. We ran across them while touring the building.

How much have you invested with them?

We’ve spent $15,000 so far.

What is the status of this engagement?

We started working together in May 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everyone wants to be on the first page of Google; It’s a very difficult task to accomplish because Google changes its algorithm all the time. We’re proud to say that we appear on the first page for our keywords. It’s a really nice feeling. Our traffic and leads have also increased as well.  

How did MOS Creative perform from a project management standpoint?

They perform well. They keep us in the loop constantly, and they have a project management tool that reaches out to us as a new action is being taken. We were being kept in the loop with everything that’s being done. We communicate via phone, text, and Teamwork.

What did you find most impressive about them?

I like them because they’re able to work on any issues right away. We feel comfortable that they know what they’re doing, and they know how to treat clients right.

Are there any areas they could improve?

No, not really. They could give me a better deal on my next project.

Do you have any advice for potential customers?

To engage with MOS Creative, the customer has to do work also. You have to make sure you do your part, otherwise, you can’t expect big, dramatic results.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an IT services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOS Creative?

We needed a team to develop a mobile application for us.

SOLUTION

What was the scope of their involvement?

MOS Creative is currently developing an app that allows end users to access maps anywhere in the United States. The map app lets you find various services in any state in the country. Right now, the platform can run on iOS and it’s still in the testing phase.

What is the team composition?

We work with one person from MOS Creative.

How did you come to work with MOS Creative?

I got in touch with them after we found them on Thumbtack. 

How much have you invested with them?

So far, we’ve invested roughly $50,000. 

What is the status of this engagement?

The ongoing engagement started in January 2017. We’re almost done with the project. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since the engagement is still ongoing, I can say that MOS Creative is always right on through each phase of the project — from the planning, UX, and the deliverables. 

How did MOS Creative perform from a project management standpoint?

The communication is good and the process has been fantastic so far. They deliver the tasks on time.

What did you find most impressive about them?

From my point of view, MOS Creative puts enough to incorporate key features on the application. 

Are there any areas they could improve?

I wouldn’t have it any other way since I’m comfortable with their work ethic.

Do you have any advice for potential customers?

I will definitely recommend them to any other company because their services are spot on.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Fly Bodies, a health and wellness company. I run pretty much anything and everything when it comes to understanding what products we have to offer to our clients. Our company then works to see what we can build in order to give our clients a better experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOS Creative?

We wanted to collect data and keep it in-house. We felt the best way to do that was to build an application that we own and that people would use.

SOLUTION

What was the scope of their involvement?

In the design phase of the application, MOS Creative put together some mock-ups and a timeline for how long things would take. The team helped us know the scope of the project and understand what features we would need.

They also delivered a prototype, but we didn’t go further to get the full application on the App Store due to financial constraints. 

What is the team composition?

We worked with four people from MOS Creative in total. 

How did you come to work with MOS Creative?

We searched for good product development teams in the application space and MOS Creative came up. We reached out to them and I had a good conversation with Max (Owner & Co-Founder).

I appreciated the way he approached the entire application building process. We also saw some of their products that showed us they were professional, and that pushed us to engage with them. 

How much have you invested with them?

We have invested around $10,000. 

What is the status of this engagement?

We worked with them from June–November 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The prototype they delivered met our expectations, and we appreciated working with them. Over time, they improved their communication, as we were working in a remote setting. The team also stuck to the budget that we agreed upon. Overall, MOS Creative did a great job for us. 

How did MOS Creative perform from a project management standpoint?

They used a project management platform, and we mainly communicated through phone and email. It was my first project, so I didn’t know how much communication we needed and how many people were readily available. However, as time went on, those things improved. The communication, as I’ve said, also improved over time. 

What did you find most impressive about them?

The design of the application and prototype were pretty impressive. I was excited and impressed by those two things.

Are there any areas they could improve?

Setting a schedule for recurring meetings and giving updates would be helpful for them.

Do you have any advice for potential customers?

Come with your requirements laid out. Then, be open-minded to any feedback, because MOS Creative has a lot to offer when it comes to designing effective products and applications. Welcome any suggestions and feedback from them about how you should approach your application or product. Also, be aware that things in the timeline take time; projects generally take longer than you think. 

BACKGROUND

Introduce your business and what you do there.

I’m the president of an international trade company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with MOS Creative?

We needed help building a custom web portal.

SOLUTION

What was the scope of their involvement?

They’re creating a web portal for logistic services pertaining to 3PL order fulfillment. Their work also includes building an API integration, custom data management, a document management system, account user profiles, and payment processing. They also created my website.

What is the team composition?

I work with two of their team, including their owner and a project manager.

How did you come to work with MOS Creative?

I was recommended by a friend. Their punctuality and transparency really stood out, which is why I decided to work with them.

How much have you invested with them?

We spent $50,000.

What is the status of this engagement?

We started working together in March 2020, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They hit all of our deadlines every single time, which is our main metric for success.

How did MOS Creative perform from a project management standpoint?

We use Teamwork for project management and keeping track of deadlines. They’re very effective.

What did you find most impressive about them?

Their creativity and problem-solving abilities are impressive.

Are there any areas they could improve?

It would be cool if they could get their own screen-share platform.

Do you have any advice for potential customers?

My advice is to know exactly what you want before you call them.

BACKGROUND

Please describe your company and position.

I am the CEO of App Beacon

Describe what your company does in a single sentence.

Guiding small businesses to mobile success

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOS Creative to accomplish?

SEO Optimization

SOLUTION

How did you find MOS Creative?

Referral

Why did you select MOS Creative over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from MOS Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Max and his team provided clear direction on my SEO strategy, which was something I knew I needed but had no clue where to start. They helped me find the right keywords that are popular but still easy to rank for.

They provided valuable guidance on creating wireframes for my new website, which made it easier for my designer and dev teams to build pages that are both user-friendly and SEO-optimized. This simplified the entire process for my dev team to build the new website, saving both time and budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website optimization

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent turnaround time

What was your primary form of communication with MOS Creative?

Virtual Meeting

What did you find most impressive or unique about this company?

They are a relationship driven development agency.  Their reputation means everything to them so they honor what they say. Working with a partner like MOS Creative is very refreshing.

Are there any areas for improvement or something MOS Creative could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the founder of KommunityKoin.com

Describe what your company does in a single sentence.

Time Banking Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOS Creative to accomplish?

• build a time credit tracking web app

SOLUTION

How did you find MOS Creative?

Clutch Site

Why did you select MOS Creative over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from MOS Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

With our project, KommunityKoin.com (which is a time banking platform self-built on a GoDaddy template), we started with a simple goal in mind; to create a platform that makes it easy for people to learn how to build a community where they can share their time with one another and support one another in a way that is equitable. 
In order to do this, we needed to develop a “time credit tracking web app” called KoinPurse.com (look at it if you want to see how well it turned out) but we didn’t have the skills to do it ourselves. We spent months researching developers and even got burned twice before deciding to go with MOS Creative. 
Unfortunately, there are so many “scammy” developers out there, and I started to think that I would never find my development team. Max spent three months talking with me about my project and how his team could help me with it. Having been burned before, I was now hyper-vigilant in choosing another developer but Max was very patient with my insecurities - i’m sure that I was annoying at first until I became comfortable enough to start trusting him and his team but they never gave up on me and kept being patient. 
I must admit that I was skeptical about the “planning phase” concept at first but, I assure you, it is a good way to approach the project. Once we got going and I started seeing the progress, I became more and more trusting. You have to understand that I’m older and retired and was funding this project out of my retirement savings so I couldn’t afford to make any mistakes in who I trusted to hire. 
Now that the project is finished, at least the MVP that I hired them to do, I couldn’t be more grateful that I chose MOS Creative for my project, I prayed hard about the choice. Not only did they deliver exactly what I wanted but they did it on time and on budget. If my testimony is of any use to you, fellow entrepreneur, I attest that you can trust your project, and your invested time and money, to Max and MOS Creative – you’re in good hands (and I say this with the benefit of hindsight). 
So, good luck, check out their work at KoinPurse.com and feel free to email me through KommunityKoin.com if you have any questions about my experiences in finding a developer. I extend my heartfelt thanks to Max, Kellie, Dumitru and the rest of the awesome team for helping me make my vision a reality. With MOS Creative, your vision can also become a reality. Cheers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They kept in constant contact with me during the development of my project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management

What was your primary form of communication with MOS Creative?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their honesty and integrity were commendable.

Are there any areas for improvement or something MOS Creative could have done differently?

I was very pleased with the experience over all

BACKGROUND

Please describe your company and position.

I am the Executive Director of Montgomery Child Care Association, Inc.

Describe what your company does in a single sentence.

Deliver high quality, play-based child care programs to children and families in Montgomery County, Maryland.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOS Creative to accomplish?

• Website redesign
• Search optimization

SOLUTION

How did you find MOS Creative?

Online Search

Why did you select MOS Creative over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

• Designed and implemented a new website using new platform and tools. 
• Continued engagement to implement periodic functionality updates and to perform search optimization and analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New, highly attractive, functional and informative website. 
• Ongoing search optimization work has substantially elevated our organization's profile.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Weekly meetings and reviews kept the project on track. 
• Communication through phone calls, emails and meetings ensured delivery timeframes were met.

What was your primary form of communication with MOS Creative?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Very creative and thoughtful approach to website development and design.
• They are innovative and always looking for ways to improve our rankings and online footprint.

Are there any areas for improvement or something MOS Creative could have done differently?

They did an awesome job and we remain very satisfied with them.

BACKGROUND

Please describe your company and position.

I am the Associate Director of Maryland Innovation Center

Describe what your company does in a single sentence.

The Maryland Innovation Center (MIC) is an initiative of the Howard County Economic Development Authority (HCEDA) and serves as the county's startup incubator and accelerator program which provides mentorship, programming, and profressional development for startups and small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOS Creative to accomplish?

• Web Development
• SEO & Digital Marketing

SOLUTION

How did you find MOS Creative?

• Referral
• Other

Why did you select MOS Creative over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MOS Creative were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Statement of Work 1.0 Project Summary The Client desires to hire MOS Creative for the purpose of doing monthly SEO to help improve website ranking on Google and needed website updates for www.mdinnovationcenter.com website that fit into a 30 hour a month plan based on the following project scope. 2.0 Project Scope Below is what will be included in this phase: 

30 hour a month SEO plan: 

• Monthly SEO tasks 
• Obtain up to 300+ citations backlinks (within the first 5 months) 
• After citations are done, we’ll switch to 1 guest post per month with DA (Domain Authority) 30+ (starting from month 4) 
• Provide 1 guest post per month with DA (Domain Authority) 30+ 
• 1 content distribution 
• 1 press release distribution 
• Monthly backlink growth

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SEO Implementation and increased traffic/targeted customer engagement to the MIC Website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management, always responsive and delivered outcomes on time.

What was your primary form of communication with MOS Creative?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were an excellent team to work with, providing high-quality service and results.

Are there any areas for improvement or something MOS Creative could have done differently?

N/A