Top SMS Marketing Companies
1,296 Companies
List of the Top SMS marketing services
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UndisclosedUndisclosed2 - 9Olathe, KS
Services provided
30% SMS Marketing35% Email Marketing35% Social Media MarketingBraintrust Interactive is an Olathe, Kansas-based social media marketing company. They offer Social Media Marketing and Email Marketing and were founded in 2015.
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UndisclosedUndisclosed2 - 9
Services provided
30% SMS Marketing30% Email Marketing20% Content Marketing +1 service20% Search Engine OptimizationLnK Digital Group is an Email Marketing company located in Minneapolis, Minnesota and Phoenix, Arizona. Their services include Email Marketing and SMS Marketing.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
30% SMS Marketing40% Social Media Marketing30% Email MarketingClinical Boost is a social media marketing firm. Headquartered in New York, New York, their small team provides Social Media Marketing and Email Marketing. The company was established in 2016.
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UndisclosedUndisclosed2 - 9
Services provided
30% SMS Marketing30% Email Marketing20% Branding +1 service20% E-Commerce DevelopmentFounded in 2020, Elons of Ecom, a small Email Marketing company, is in. Their team specializes in Email Marketing and SMS Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
30% SMS Marketing40% Email Marketing30% CRM Consulting and SIALLUR, an Email Marketing company, was established in 2023. The team focuses on Email Marketing and CRM consulting and SI and is located in Nashville, Tennessee.
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UndisclosedUndisclosed2 - 9
Services provided
30% SMS Marketing30% Web Design20% Search Engine Optimization +1 service20% Social Media MarketingHeadquartered in Grand Prairie, Texas, Bruce Oliver Consulting is a small web design agency. The team focuses on Web Design and SMS Marketing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
25% SMS Marketing25% Email Marketing25% Pay Per Click +1 service25% Social Media MarketingSmall social media marketing agency Adzurite, is located in New York, New York and Mumbai, India. The team specializes in Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Englewood Cliffs, NJ
Services provided
25% SMS Marketing25% Email Marketing25% Graphic Design +1 service25% Mobile App DevelopmentGRP Ads is an Email Marketing company. They are based in Englewood Cliffs, New Jersey and have small team. Their team specializes in Email Marketing and Graphic Design.
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UndisclosedUndisclosed10 - 49Orland Park, IL
Services provided
25% SMS Marketing25% Pay Per Click25% Search Engine Optimization +1 service25% Social Media MarketingSocial media marketing firm Event Hawk is located in Orland Park, Illinois. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49
Services provided
25% SMS Marketing25% Email Marketing25% Search Engine Optimization +1 service25% Web DesignFounded in 2001, Ideology Studio, a small Email Marketing company, is based in San Jose, California. Their services include Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed10 - 49Wien, Austria
Services provided
25% SMS Marketing25% Email Marketing25% Search Engine Optimization +1 service25% Social Media MarketingAzmplus is a social media marketing agency. Located in Wien, Austria, the firm specializes in Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49
Services provided
25% SMS Marketing25% Branding25% Conversion Optimization +1 service25% Email MarketingEMAN is a branding company launched in 2020. The agency focuses on Branding and Email Marketing, and is small.
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UndisclosedUndisclosed10 - 49Lisboa, Portugal
Services provided
25% SMS Marketing25% Email Marketing25% Search Engine Optimization +1 service25% Social Media MarketingUtopia Cloud Marketing is a social media marketing company. The Lisboa, Portugal-based firm was founded in 2018. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Hanoi, Vietnam
Services provided
25% SMS Marketing25% Email Marketing25% Social Media Marketing +1 service25% Web DesignNavicore Vietnam, a social media marketing firm, was launched in 2012. The team focuses on Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed10 - 49Alberton, South Africa
Services provided
25% SMS Marketing25% Customer Service Outsourcing25% Email Marketing +1 service25% Sales OutsourcingBizam-sa is a small Email Marketing company located in Alberton, South Africa. Their services include Email Marketing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Plano, TX
Services provided
25% SMS Marketing25% Compliance Consulting25% Direct Marketing +1 service25% Email MarketingESalesData is a Direct Marketing company. The team focuses on Direct Marketing and Email Marketing and is based in Plano, Texas and Fremont, California.
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UndisclosedUndisclosed2 - 9Lancaster, PA
Services provided
10% SMS Marketing10% CRM Consulting and SI10% Content Marketing +7 services10% Custom Software Development10% E-Commerce Development10% Email Marketing10% Pay Per Click10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 1 projectsSwitch It Up Designs is ostensibly a digital marketing agency specializing in paid social media campaigns. However, feedback is overwhelmingly negative, with 100% of reviewers highlighting unprofessional behavior and unmet promises. Concerns include misrepresentation of team experience and unauthorized financial transactions, with clients advised to avoid the company entirely.
0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Switch It Up Designs has been overwhelmingly negative. A client reported unprofessional conduct, including false claims about team structure and an abrupt termination of services. They were dissatisfied with the lack of marketing results and described the agency's behavior as unethical, citing a withdrawal of $7,000 after resignation. Overall sentiment strongly advises potential clients to reconsider engaging with this company.Was this helpful?
Industry Experience
Switch It Up Designs has received critical feedback particularly in the Consumer Products industry, where their service was deemed unprofessional and unethical. The client reported significant issues with project management, communication, and delivery of results. While the company was selected for its perceived value, the experience highlighted a lack of genuine expertise and reliability. Potential clients in the e-commerce and consumer product sectors may find better alignment with alternative providers.
Read All ReviewsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed dissatisfaction with Switch It Up Designs' value for money, highlighting a lack of professionalism and ineffective results. One review noted that the selection was based on perceived good value, but the overall experience was disappointing, leading to claims of unethical behavior regarding billing. The sentiment indicates that the promised outcomes did not justify the costs incurred, with clients recommending caution when considering this company for future projects.Was this helpful?
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UndisclosedUndisclosed50 - 249Dhaka, Bangladesh
Services provided
20% SMS Marketing20% Call Center Services20% Email Marketing +2 services20% Search Engine Optimization20% Social Media MarketingVirgo Contact Center Services Ltd is a Dhaka, Bangladesh-based social media marketing agency. Launched in 2009, the team focuses on Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Meridian, ID
Services provided
20% SMS Marketing20% Email Marketing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentC Squared Social is a social media marketing agency launched in 2012. Their team specializes in Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Englewood, CO
Services provided
20% SMS Marketing80% Financial Advising & PlanningIn Englewood, Colorado, Suited Connector is a Financial Advising & Planning company. The team specializes in Financial Advising & Planning and SMS Marketing.
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
20% SMS Marketing20% Branding20% Logo +2 services20% Social Media Marketing20% Video ProductionEstablished in 1995, iPD Agency is a branding agency. The team provides Branding and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
20% SMS Marketing20% Content Marketing20% Email Marketing +2 services20% Pay Per Click20% Search Engine OptimizationBluechip Digital is a midsize Content Marketing company established in 2012. Their services include Content Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Shatin, Hong Kong
Services provided
20% SMS Marketing40% CRM Consulting and SI20% E-Commerce Development +1 service20% Email MarketingEstablished in 2000, Radica Systems Limited is a CRM consulting and SI company. Their services include CRM consulting and SI and Email Marketing.
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UndisclosedUndisclosed50 - 249Oulu, Finland
Services provided
20% SMS Marketing30% Digital Strategy30% Search Engine Optimization +1 service20% Email MarketingLiana Technologies, a Digital Strategy company, was founded in 2005. The team offers Digital Strategy and Search Engine Optimization and is located in Oulu, Finland.
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UndisclosedUndisclosed50 - 249Bratislava, Slovakia
Services provided
20% SMS Marketing60% Call Center Services20% CRM Consulting and SICrystal Call, a phone answering service, was founded in 2004. The team specializes in Call Center Services and CRM consulting and SI and is located in Bratislava, Slovakia.
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UndisclosedUndisclosed50 - 249Bangkok, Thailand
Services provided
20% SMS Marketing20% CRM Consulting and SI20% Custom Software Development +2 services20% ERP Consulting and SI20% Mobile App DevelopmentClickNext Co.,Ltd is a CRM consulting and SI company. Established in 2010, the company focuses on CRM consulting and SI and ERP consulting and SI.
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UndisclosedUndisclosed50 - 249Accra, Ghana
Services provided
20% SMS Marketing20% Advertising20% Content Marketing +2 services20% Email Marketing20% Video MarketingAdvertiser & Publisher Solutions Ghana Ltd. Is an Accra, Ghana-based Advertising company. Founded in 2020, the team specializes in Advertising and Content Marketing.
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UndisclosedUndisclosed50 - 249Tempe, AZ
Services provided
20% SMS Marketing20% Event Management20% Event Marketing +2 services20% Graphic Design20% Video ProductionAutomätik is an Event Marketing company. The company is based in Tempe, Arizona. Their team provides Event Marketing and Graphic Design.
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UndisclosedUndisclosed50 - 249Clarksville, TN
Services provided
20% SMS Marketing20% Event Management20% Event Marketing +3 services20% Video Marketing10% Advertising10% Email Marketing5 Star Media Group is an Event Marketing company. They offer Event Marketing and Video Marketing and were launched in 1995.
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UndisclosedUndisclosed50 - 249Las Rozas de Madrid, Spain
Services provided
20% SMS Marketing40% BI & Big Data Consulting & SI20% Email Marketing +1 service20% Sales OutsourcingDeyde DataCentric, S.L.U. Is a midsize data analytics company established in 1994. Their team specializes in BI & big data consulting & SI and Email Marketing.
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UndisclosedUndisclosed50 - 249
Services provided
20% SMS Marketing20% Email Marketing20% Pay Per Click +3 services20% Search Engine Optimization10% Content Marketing10% Web DevelopmentBAD Marketing is an Email Marketing company. Based in Alpharetta, Georgia, the firm was established in 2015. Their team provides Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Los Angeles, CA
Services provided
20% SMS Marketing20% Affiliate Marketing20% Email Marketing +2 services20% Pay Per Click20% Social Media MarketingAdcanopus Digital Media Pvt Ltd is a social media marketing firm. The Los Angeles, California-based company was launched in 2014. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed50 - 249Tel Aviv-Jaffa, Israel
Services provided
20% SMS Marketing20% Affiliate Marketing20% Media Planning & Buying +2 services20% Mobile & App Marketing20% Social Media MarketingLaunched in 2018, Thing or Two is a media planning and buying company. The firm provides Media Planning & Buying and Social Media Marketing, and is midsize.
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UndisclosedUndisclosed2 - 9Okemah, OK
Services provided
25% SMS Marketing25% Broadcast Video25% Web Design +1 service25% Web DevelopmentWeb design agency MyBackOffice Solutions was established in 2011. The small team specializes in Web Design and Broadcast Video.
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UndisclosedUndisclosed2 - 9
Services provided
25% SMS Marketing25% Email Marketing25% Search Engine Optimization +1 service25% Social Media MarketingThe Watson Agency is a small Scottsdale, Arizona-based social media marketing company. Their services include Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
25% SMS Marketing25% Email Marketing25% Pay Per Click +1 service25% Search Engine OptimizationSmall Email Marketing company SolutionsMarketing.Pro, is based in Mesa, Arizona. The team provides Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9Phoenix, AZ
Services provided
25% SMS Marketing25% Graphic Design25% Video Production +1 service25% Web DesignReady To Go Sites is a web design company launched in 1997. The team offers Web Design and Graphic Design.
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UndisclosedUndisclosed2 - 9
Services provided
25% SMS Marketing25% Email Marketing25% Search Engine Optimization +1 service25% Social Media Marketing#ClosingDay Agency is a small social media marketing company in Scottsdale, Arizona. The team provides Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
25% SMS Marketing25% Email Marketing25% Graphic Design +1 service25% Social Media MarketingLaunched in 2021, BICA Agency is a small social media marketing company. Their team offers Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
25% SMS Marketing25% Content Marketing25% Email Marketing +1 service25% Search Engine OptimizationPKE Digital is a small Content Marketing company headquartered in Minneapolis, Minnesota. Their services include Content Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
25% SMS Marketing25% Email Marketing25% Mobile & App Marketing +1 service25% Sales OutsourcingBerm Marketing LLC, an Email Marketing company, was founded in 2018. The small team provides Email Marketing and Mobile & App Marketing.
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UndisclosedUndisclosed2 - 9Carmel, IN
Services provided
25% SMS Marketing25% Email Marketing25% Search Engine Optimization +1 service25% Social Media MarketingJFT Web Marketing is a social media marketing company based in Carmel, Indiana. They provide Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9New Albany, IN
Services provided
25% SMS Marketing25% Branding25% Logo +1 service25% Search Engine OptimizationEHmarketing is a branding agency. The team provides Branding and Search Engine Optimization, and the firm is based in New Albany, Indiana.
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UndisclosedUndisclosed2 - 9
Services provided
25% SMS Marketing25% Content Marketing25% Email Marketing +1 service25% Social Media MarketingIslett agency is a social media marketing firm. The firm is located in Long Beach, California. Their services include Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
25% SMS Marketing25% Email Marketing25% Pay Per Click +1 service25% Search Engine OptimizationMcCormick Marketing is an Email Marketing company headquartered in Fresno, California. The team offers Email Marketing and Search Engine Optimization.
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UndisclosedUndisclosed2 - 9
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25% SMS Marketing25% Branding25% Email Marketing +1 service25% Social Media MarketingBranding firm DGM Solutions, LLC was established in 2015. The firm provides Branding and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Denver, CO
Services provided
25% SMS Marketing25% Email Marketing25% Public Relations +1 service25% Social Media MarketingFounded in 2020, Savy Marketing, a small public relations firm, is located in Denver, Colorado. Their services include Public Relations and Social Media Marketing.
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UndisclosedUndisclosed2 - 9
Services provided
25% SMS Marketing25% Email Marketing25% Pay Per Click +1 service25% Social Media MarketingRARECURVE is a social media marketing firm. Based in Littleton, Colorado, the team focuses on Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Greenwich, CT
Services provided
25% SMS Marketing25% Email Marketing25% Pay Per Click +1 service25% Social Media MarketingAxia Plus Marketing, a social media marketing firm, is located in Greenwich, Connecticut. Launched in 2018, the team specializes in Social Media Marketing and Email Marketing.
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UndisclosedUndisclosed2 - 9Dunwoody, GA
Services provided
25% SMS Marketing25% Email Marketing25% Graphic Design +1 service25% Social Media MarketingShe Thinks Digital is a social media marketing firm based in Dunwoody, Georgia. The team offers Social Media Marketing and Email Marketing.
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Focus (x-axis)
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Ability to Deliver considers three criteria:
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List of the Top 15 SMS marketing services
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$5,000+$100 - $149 / hr10 - 49Irvine, CA
Ability to deliver
37.3/40.018.2/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
25% SMS Marketing75% Other -
$1,000+$100 - $149 / hr50 - 249Staten Island, NY
Ability to deliver
37.9/40.018.6/20 Reviews9.7/10 Clients & Experience9.6/10 Market PresenceService focus
10% SMS Marketing90% Other -
$10,000+$100 - $149 / hr50 - 249Singapore, Singapore
Ability to deliver
37.3/40.019.4/20 Reviews10/10 Clients & Experience7.9/10 Market PresenceService focus
10% SMS Marketing90% Other -
$5,000+$100 - $149 / hr10 - 49L'viv, Ukraine
Ability to deliver
35.3/40.016.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
15% SMS Marketing85% Other -
$1,000+$50 - $99 / hr2 - 9Denver, CO
Ability to deliver
34.2/40.016.8/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
10% SMS Marketing90% Other -
$1,000+$150 - $199 / hr10 - 49Cartersville, GA
Ability to deliver
33.4/40.017.2/20 Reviews7.9/10 Clients & Experience8.3/10 Market PresenceService focus
15% SMS Marketing85% Other -
$1,000+$25 - $49 / hr10 - 49Gurugram, India
Ability to deliver
33.1/40.018/20 Reviews8.8/10 Clients & Experience6.3/10 Market PresenceService focus
15% SMS Marketing85% Other -
$1,000+$100 - $149 / hr2 - 9Nashville, TN
Ability to deliver
29.8/40.016.6/20 Reviews8/10 Clients & Experience5.2/10 Market PresenceService focus
50% SMS Marketing50% Other -
$5,000+$100 - $149 / hr2 - 9Tampa, FL
Ability to deliver
30.9/40.017.2/20 Reviews8.1/10 Clients & Experience5.5/10 Market PresenceService focus
20% SMS Marketing80% Other -
$1,000+Undisclosed250 - 999Lapu-Lapu City, Philippines
Ability to deliver
30.6/40.016.4/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% SMS Marketing90% Other -
$1,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
27/40.016.2/20 Reviews5.9/10 Clients & Experience4.9/10 Market PresenceService focus
50% SMS Marketing50% Other -
$5,000+Undisclosed50 - 249Jackson, WY
Ability to deliver
31/40.018/20 Reviews5.8/10 Clients & Experience7.2/10 Market PresenceService focus
10% SMS Marketing90% Other -
$1,000+$100 - $149 / hr10 - 49Irvine, CA
Ability to deliver
28.7/40.017.4/20 Reviews5.9/10 Clients & Experience5.4/10 Market PresenceService focus
20% SMS Marketing80% Other -
$10,000+$100 - $149 / hr10 - 49Atlanta, GA
Ability to deliver
24.2/40.015.6/20 Reviews2.4/10 Clients & Experience6.2/10 Market PresenceService focus
40% SMS Marketing60% Other -
$5,000+$100 - $149 / hr10 - 49Plano, TX
Ability to deliver
26.5/40.016.2/20 Reviews4.4/10 Clients & Experience5.9/10 Market PresenceService focus
15% SMS Marketing85% Other -
$1,000+$150 - $199 / hr10 - 49Detroit, MI
Ability to deliver
25/40.016.2/20 Reviews3.5/10 Clients & Experience5.3/10 Market PresenceService focus
15% SMS Marketing85% Other -
$1,000+$150 - $199 / hr10 - 49South Brisbane, Australia
Ability to deliver
23.3/40.017.4/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
30% SMS Marketing70% Other -
$1,000+$100 - $149 / hr10 - 49Santa Monica, CA
Ability to deliver
21.1/40.016.2/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% SMS Marketing -
$1,000+$50 - $99 / hr2 - 9Varna, Bulgaria
Ability to deliver
22.1/40.015.4/20 Reviews2.7/10 Clients & Experience4/10 Market PresenceService focus
45% SMS Marketing55% Other -
UndisclosedUndisclosed50 - 249Nairobi, Kenya
Ability to deliver
18.8/40.014.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% SMS Marketing55% Other -
$5,000+$100 - $149 / hr10 - 49Zagreb, Croatia
Ability to deliver
21.8/40.017.8/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% SMS Marketing75% Other -
Undisclosed$150 - $199 / hrFreelancerGarland, TX
Ability to deliver
20.6/40.016.6/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% SMS Marketing50% Other -
$1,000+$25 - $49 / hr10 - 49Sialkot, Pakistan
Ability to deliver
22.8/40.016.2/20 Reviews1.7/10 Clients & Experience4.9/10 Market PresenceService focus
10% SMS Marketing90% Other -
$5,000+$200 - $300 / hr10 - 49Dobrich, Bulgaria
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% SMS Marketing75% Other -
$5,000+$100 - $149 / hr10 - 49Salt Lake City, UT
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% SMS Marketing80% Other -
$1,000+$50 - $99 / hr2 - 9Montréal, Canada
Ability to deliver
21.2/40.017.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% SMS Marketing80% Other -
$1,000+$100 - $149 / hr2 - 9London, England
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% SMS Marketing80% Other -
$1,000+$50 - $99 / hr2 - 9Vacaville, CA
Ability to deliver
22/40.017/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
10% SMS Marketing90% Other -
$5,000+Undisclosed10 - 49Warszawa, Poland
Ability to deliver
21.8/40.017.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% SMS Marketing90% Other -
Undisclosed$50 - $99 / hr10 - 49Glendale, CA
Ability to deliver
21.8/40.016.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% SMS Marketing90% Other
Top SMS Marketing Agencies
An SMS marketing company plans, executes, and optimizes text-message campaigns on behalf of a brand. Typical tasks include building opt-in subscriber lists, segmenting audiences, writing concise offers or alerts, scheduling sends, complying with regulations like TCPA and GDPR, and reporting on key metrics such as delivery rate, click-through rate (CTR), and conversions. In short, they handle the strategy and technology required to turn texts into measurable revenue.
Most firms deliver a mix of:
- Strategy workshops and compliance audits
- List growth tactics (keywords, web forms, QR codes)
- Campaign creation, including copywriting, A/B testing, and drip sequences
- Integration with CRM, e-commerce, or marketing automation tools
- Two-way messaging and customer support flows
- Analytics dashboards with real-time ROI tracking
Larger agencies may bundle SMS with email, push notifications, or social ads to create omnichannel journeys.
Pricing depends on volume, complexity, and support level. According to Clutch data:
- Setup fees: $1,000–$5,000 for platform configuration and compliance checks
- Monthly retainers: $2,000–$15,000 for strategy, creative, and reporting
- Per-message fees: $0.01–$0.05 per SMS/MMS sent, often billed through the platform
Enterprise campaigns with millions of sends or advanced automations can exceed $25,000 per month. Always request transparent rate cards and clarify carrier pass-through fees.
Use the following instructions to help with your hiring process:
- Review case studies in your industry, and look for proven uplift in CTR or revenue.
- Verify compliance expertise; ask how they handle opt-in, opt-out, and data privacy.
- Check technology stack compatibility (e.g., Shopify, HubSpot, Salesforce).
- Compare communication style and reporting cadence; responsiveness matters.
- Balance cost vs. value, since the cheapest option isn’t helpful if deliverability suffers.
Shortlist two or three agencies, run a pilot campaign, and evaluate results before signing a long-term contract.
Be careful of companies that showcase these red flags:
- “Guaranteed” subscriber growth through purchased lists
- Vague pricing that excludes carrier or shortcode fees
- No clear opt-in/opt-out process or disregard for local regulations
- Limited reporting, showing only opens without clicks or revenue attribution.
- Slow response times or one-size-fits-all templates
If a provider can’t articulate how they’ll protect your brand from spam complaints, keep looking.
You can ask the follow questions to help simplify your hiring process:
- How do you build and verify opt-in lists?
- Which industries or compliance frameworks do you specialize in?
- What deliverability rate do you typically achieve?
- How will campaigns integrate with my CRM or e-commerce platform?
- What metrics will I see in monthly reports?
- Who owns the data and shortcode if we part ways?
Clear, detailed answers indicate a partner that values transparency and long-term success.
Professional SMS firms accelerate time to ROI. Their buying power lowers per-message costs, and their expertise in copywriting, segmentation, and automation drives higher engagement. By outsourcing, you avoid compliance missteps and free your in-house team to focus on strategy rather than carrier logistics.
SMS software provides the toolset, including dashboards, APIs, and carrier connections. A full-service agency layers on strategic guidance, creative production, list management, and ongoing optimization. If you have internal marketers with bandwidth, software may suffice; otherwise, an agency delivers turn-key execution and expertise.
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