HELPING YOU SELL MORE ONLINE

Andzen helps ecommerce merchants to convert visitors into subscribers, and first-time customers into loyal brand advocates. As a customer journey agency, our job is to assess the performance of your store at each stage of the funnel, and craft strategies to improve conversion at each point.

We then have the team of creatives and technical specialists to turn those strategies into beautifully-designed, highly-personalised touchpoints using Klaviyo flows and complementary services such as Smile.io, JustUno and Octane AI to name a few. 

 
$1,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2012
Show all +
South Brisbane, Australia
headquarters
other locations
  • 5F St. Francis Square Bldg. Julia Vargas Ave, Ortigas Center
    Mandaluyong, Metro Manila 1550
    Philippines

Portfolio

Key clients: 

Muscle Nation, Gooseberry Intimates, Sunnylife, Moana Bikini, Nuheara.

MUSCLE NATION BULKS UP THEIR EMAIL REVENUE WITH ANDZEN Image

MUSCLE NATION BULKS UP THEIR EMAIL REVENUE WITH ANDZEN

INDUSTRY
Fitness apparel, supplements

PLATFORMS
Shopify Plus & Klaviyo

OPPORTUNITY
Capitalise on the increasing traffic and ensure the growth translated into customer loyalty and increased lifetime value

SOLUTION
Hybrid approach of campaigns and automations

RESULT
28X over 8

months

 

Read the full case study here: https://andzen.com.au/case-studies/muscle-nation/

MELBOURNE SNOWBOARD CENTRE TRIPLE THEIR EMAIL REVENUE WITH ANDZEN Image

MELBOURNE SNOWBOARD CENTRE TRIPLE THEIR EMAIL REVENUE WITH ANDZEN

INDUSTRY
Sporting, Lifestyle, Fashion

PLATFORMS
Shopify Plus, Klaviyo & JustUno

OPPORTUNITY
MSC needed a way to translate online engagement into predictable, long term revenue.

SOLUTION
Lifecycle Marketing Setup Package

RESULT
24X return over 18 months

 

Read the full case study

CREATING INTIMACY WITH GOOSEBERRY’S CUSTOMERS Image

CREATING INTIMACY WITH GOOSEBERRY’S CUSTOMERS

INDUSTRY
Fashion, Swimwear, Intimates

PLATFORMS
Klaviyo, Shopify, Smile.io

OPPORTUNITY
Maximising Klaviyo investment through campaign segmentation and marketing automation

SOLUTION
Segmenting subscribers into key demographics with tailored marketing strategies. Creating an automated customer journey to engage customers at

key stages.

RESULT
3X increase in Campaign Open Rate | 2X increase in campaign Placed Order Rate

 

Read the full case study here: https://andzen.com.au/case-studies/gooseberry-intimates/

HAPPY WAY FIND THE WAY TO THEIR CUSTOMER’S HEARTS Image

HAPPY WAY FIND THE WAY TO THEIR CUSTOMER’S HEARTS

INDUSTRY
Health, Fitness, Food

PLATFORMS
Klaviyo, Shopify, JustUno, Smile.io

OPPORTUNITY
Integrating multiple platforms to build a seamless customer experience

SOLUTION
Leveraging data integrations to allow timely, personalised notifications and campaigns

RESULT
Over 10X ROI in 6

months

 

Read the full case study here: https://andzen.com.au/case-studies/muscle-nation/

TURNING INSPIRATION INTO SALES FOR WANDERERS TRAVEL CO. Image

TURNING INSPIRATION INTO SALES FOR WANDERERS TRAVEL CO.

INDUSTRY
Fashion, Lifestyle

PLATFORMS
Shopify Plus, Klaviyo

OPPORTUNITY
While experiencing significant growth, Wanderers needed to create a journey that kept new customers customers engaged and coming back for more.

SOLUTION
We implemented a series of automations designed for each unique stage of the customer journey. From

sign-up, nurture and first purchase through to repeat purchase and long-term milestones, customers were sent highly personalised, timely content to keep them engaged and inspired.

RESULT
31.94X ROI in 9 months

 

Read the full case study here: https://andzen.com.au/case-studies/the-wanderers-travel-co/

ECO. MODERN ESSENTIALS BLEND BRAND AND PRODUCT TO BUILD CUSTOMER ENGAGEMENT Image

ECO. MODERN ESSENTIALS BLEND BRAND AND PRODUCT TO BUILD CUSTOMER ENGAGEMENT

INDUSTRY
Lifestyle, Homewares, Health & Beauty

PLATFORMS
Shopify Plus, Klaviyo, JustUno, Smile.io

OPPORTUNITY
Make the existing advertising spend work harder, by capturing and nurturing more paid traffic.

SOLUTION
Intelligent data capture followed by a reliable nurture automation

program.

RESULT
10x sign-up increase and 8x return on investment in the first 8 months

 

Read the full case study here: https://andzen.com.au/case-studies/eco-modern-essentials/