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Top Customer Support Services in Ukraine

Ratings Updated: August 15, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ukraine

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Proactive
Hugo Inc. received positive feedback regarding their proactive approach across multiple projects. Clients highlighted their ability to swiftly adapt to needs and enhance customer satisfaction, exemplified by a 17% decrease in churn through proactive success management. One client noted Hugo's team's eagerness to excel and consistently go above and beyond expectations. Their commitment to proactive communication and solutions-oriented mindset has established them as a valuable partner, with clients appreciating their flexibility and responsiveness.

Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ukraine

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

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Reviews mention Communicative
Helpware CX has received consistently positive feedback regarding their communicative approach. Clients highlighted their outstanding communication skills, noting that Helpware maintains transparency and provides regular updates. One client emphasized their proactive and clear communication, stating, "Helpware has been clear about what they need and what they want to do." Another remarked on their effective project management, with biweekly performance reviews fostering collaboration. Overall, the sentiment reflects that Helpware's communicative nature significantly contributes to successful partnerships.

Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization

5.0 Jun 2, 2021

We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Staffing for Wine Distributor

5.0 Aug 22, 2019

The workflow has been so smooth! You would almost think that the employees were sitting across from me in my office rather than thousands of miles away overseas. Gama and Yehor have been effective and clear communicators as well as the actual employees.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems. All the resources we’ve worked with have been well-trained, communicative, and easy to work with.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindy Support

4.8 37 reviews

Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Ukraine

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual call center outsourcing and customer support services. Reviews highlight Mindy Support's strong project management skills, timely delivery, and proactive communication. With 100% of reviewers praising their efficiency and commitment to high-quality service, the company is noted for its excellent value and adaptability to client needs.

See all 37 projects
Reviews mention Transparent
Clients have praised Mindy Support for their transparent communication and workflow integration. One review highlighted that billing was clear and projects were completed as per specifications within the agreed timeframe. Additionally, the proactive approach of project managers in requesting feedback and monitoring progress was noted as a significant strength. Overall, the sentiment reflects a high level of satisfaction with Mindy Support's transparency and efficiency throughout the collaboration.

Staff Augmentation for Medical Imaging Software Startup

5.0 Jul 14, 2020

We were able to incorporate MindySupport's services directly into our workflows and it was a perfect fit. Communication was very smooth and we were able to get things up and running very quickly. Projects were completed according to requirements within the agreed timeframe. Billing was transparent.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Industry Experience

Mindy Support has received positive feedback across various industries, including Automotive, eCommerce, and Financial Services. Their expertise in multilingual customer support, data annotation, and quality assurance stands out, with clients noting their operational efficiency and adaptability. In the Automotive sector, they excelled in customer service, while in eCommerce, they facilitated market expansion through effective telephone support. Overall, clients appreciate their strong communication, responsiveness, and flexibility, making them a suitable partner for businesses in sectors requiring robust customer and data support.
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Healthcare Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Advertising & marketing Beauty Information technology

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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a company specializing in Customer Service BPO and Outsourced Customer Support, offering remote customer care and call center solutions. According to client reviews, Helpware is consistently praised for their professionalism, customization, and seamless integration with clients' systems. Approximately 100% of the reviews highlight satisfaction with their service quality, meeting deadlines, and alignment with company values.

See all 47 projects
Reviews mention Communicative
Helpware CX has received consistently positive feedback regarding their communicative approach. Clients highlighted their outstanding communication skills, noting that Helpware maintains transparency and provides regular updates. One client emphasized their proactive and clear communication, stating, "Helpware has been clear about what they need and what they want to do." Another remarked on their effective project management, with biweekly performance reviews fostering collaboration. Overall, the sentiment reflects that Helpware's communicative nature significantly contributes to successful partnerships.

Centralization Process & Outsourcing Svcs for Treatment Firm

5.0 Aug 18, 2021

Their communication skills are outstanding, and their project management process is good. Above all, they meet their deadlines. Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
Read Full Review

Call Center Services for Nonprofit Organization

5.0 Jun 2, 2021

We have weekly check-ins with the customer success lead, team lead, and QA, as well as a monthly QA trends meeting. I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
Read Full Review

Staffing for Wine Distributor

5.0 Aug 22, 2019

The workflow has been so smooth! You would almost think that the employees were sitting across from me in my office rather than thousands of miles away overseas. Gama and Yehor have been effective and clear communicators as well as the actual employees.
Read Full Review

Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
Read Full Review

Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems. All the resources we’ve worked with have been well-trained, communicative, and easy to work with.
Read Full Review

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX highlight their effectiveness in marketing support, particularly in customer research, which successfully attracted six new clients. Clients commend the company's impressive speed and efficient project management, noting effective communication through various channels. One reviewer specifically appreciated the value for cost that Helpware CX provided, indicating satisfaction with the overall engagement. There were no significant areas for improvement mentioned, reflecting a positive sentiment towards their services.
Read 1 Recent Review

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Industry Experience

Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Select Industry to see insights

Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT Services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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CCIG Group

4.9 23 reviews

Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.

See all 23 projects
Reviews mention Exceptional results
Clients have consistently praised CCIG Group for their exceptional results, highlighting their effective implementation of customer service improvements, such as live chat and satisfaction surveys. Notably, the retail company reported a significant increase in call answer rates and timely responses, with an impressive customer satisfaction score across all channels. Clients appreciate CCIG's proactive approach and strong communication, which fosters a collaborative partnership aimed at achieving both short and long-term project goals.

Customer Service Outsourcing for Retail Company

4.5 Sep 11, 2025

The CCIG Group team provides customer service on behalf of the company and supports end clients using its products. Daily operations are supervised by team managers and a dedicated trainer who monitors performance and ensures continuous quality improvement. CCIG Group consistently adapts to these fluctuations, ensuring timely delivery, and a focus on both service quality and building positive customer relationships.
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2 of 3 reviews are 5 stars

1 new review for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of CCIG Group highlight strong client satisfaction, particularly in their responsiveness and operational flexibility. Clients praised the company's cultural fit, cost-effectiveness, and ability to meet service level agreements, with one noting a 98% call answer rate. Feedback emphasized their quick adaptation to needs and efficient project management, with no significant areas for improvement identified. Overall, clients appreciate CCIG Group's commitment to quality service and effective communication.
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12 of 14 Customer Service Outsourcing reviews are 5 stars

9 new reviews for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read more
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More responsive than most other service providers

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Ukraine

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a Customer Support Outsourcing and Call Center Solutions provider that delivers high-quality outsourced customer support and call center services. Across multiple sectors, 100% of reviews highlight their professionalism and efficiency, with over 90% noting significant improvements in response times and customer satisfaction. Their blend of human agents and AI systems ensures precise communication and brand representation for various client needs.

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Reviews mention Knowledgeable
Clients consistently express a high level of satisfaction regarding the knowledgeability of Top Customer Service. One client highlighted their understanding of the recruitment industry as particularly beneficial, stating, 'Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for.' Overall, clients commend their technical support capabilities, noting the team's helpfulness and expertise across various support tiers.

Tech Support & Customer Service for an AI-Based Hiring Co

5.0 Jun 27, 2025

Top Customer Service has knowledge of the recruitment side of our business, which is something we’re looking for. It has been helpful to us. If you need technical support, Top Customer Service has a very good technical team. They have tier 1, tier 2, and tier 3 support, and they’re very helpful.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Simply Contact

4.8 26 reviews

Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

55% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing

Simply Contact is a customer service BPO specializing in outsourced customer support, call center solutions, and remote customer care. Across diverse projects, they consistently receive high ratings for their adaptability and effective project management. Notably, 100% of reviewers praised their timely delivery and improvement in customer satisfaction, while 70% highlighted their multilingual support capabilities. Overall, Simply Contact is recognized for enhancing operational efficiency and customer service quality.

See all 26 projects
Industry Experience

Simply Contact has demonstrated strong capabilities across various industries, including Information Technology, Financial Services, Education, Advertising & Marketing, and others. Reviews indicate a consistent ability to enhance customer support processes, improve satisfaction rates, and provide multilingual assistance. Clients praised their adaptability, project management, and quick onboarding of agents. Overall, sentiment is positive, particularly in IT, education, and marketing sectors, suggesting that Simply Contact is well-suited for projects requiring efficient customer service solutions.
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Software Business services Information technology Financial services Education Arts, entertainment & music Retail Hospitality & leisure Human Resources IT Services Telecommunications Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Clients generally express satisfaction with Simply Contact's cost-effectiveness and value for money, highlighting their competitive pricing and quality of service. For instance, one client noted they received 'good value for cost' while another emphasized that their pricing 'fit our budget.' However, some reviews also mentioned room for improvement in their pricing strategy. Overall, the sentiment is positive, with many clients appreciating the balance between affordability and service quality.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 17 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch

Czech

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This provider is available in 12 time zones:

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Arabia Standard Time (AST)

Central African Time (CAT)

Eastern African Time (EAT)

Israel Daylight Time (IDT)

Central European Time (CET)

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Dnipro, Ukraine

Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 49000
31 - 40

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Talent First

5.0 9 reviews

Verified

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

15% Customer Service Outsourcing

55% IT Staff Augmentation

15% Cybersecurity +1 service

15% Recruiting

Talent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Recruiting Services for Cybersecurity Platform
5.0 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services. Read more
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Industry Experience

Talent First has demonstrated expertise across various industries, including cybersecurity, education, telecommunications, and others. Clients consistently recognize their strengths in recruiting high-quality candidates, swift response times, and effective collaboration. In the cybersecurity and telecommunications sectors, they excel in sourcing specialized talent, while in education, they showcase their ability to meet specific technical requirements. Overall, feedback reflects a strong positive sentiment across all industries, making Talent First a suitable partner for projects requiring skilled recruitment and innovative solutions.
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Software Education Research Information technology Telecommunications

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients frequently commend Talent First for their excellent value for money, noting that they consistently deliver high-quality candidates at competitive rates. For example, one client highlighted their 'good value for cost' and the ability to quickly supply suitable candidates, leading to successful hires. Overall, the sentiment reflects satisfaction with both the pricing structure and the quality of service provided, reinforcing Talent First's reputation as a cost-effective partner in recruitment.
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Kyiv, Ukraine

1a Sportyvna Square
Kyiv, Ukraine 01023
6 - 9

+443305332222

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EverHelp

5.0 48 reviews

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +1 service

5% Sales Outsourcing

EverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.

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Reviews mention Easy to work with
Clients consistently praise EverHelp for being easy to work with, highlighting their smooth project management and quick responsiveness. For instance, the Chief Digital Officer of Iberia Express noted that collaboration was seamless, facilitated by a well-organized Delivery Manager. Similarly, the VP of Grubhub emphasized EverHelp's flexibility and reliability, describing them as an extension of their team. Overall, the sentiment reflects a high level of satisfaction with EverHelp's professionalism and approachability.

Email Support for EdTech Software Company

5.0 Aug 23, 2024

The people and how easy it is to interact with them is impressive. Everything was good. We did not encounter any issues with the EverHelp team.
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Customer Support Services for App Dev Company

5.0 Jun 17, 2024

Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.
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Customer Support & Sales Outreach for Food Delivery Co

5.0 May 14, 2025

EverHelp consistently delivered high-quality support, handled complex issues well, and followed our workflows perfectly. Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
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Customer Support for Logistics Company

5.0 Sep 11, 2025

Their project management was smooth and well-organized. The Delivery Manager set everything up clearly, and all reports and updates were delivered on time. They were quick to respond to our needs, which made the whole collaboration easy for our team.
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24 of 24 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read more
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View projects from:

United States (10) Ukraine (5) Czech Republic (2) Germany (2) England (2) Canada (1) Cyprus (1) India (1) Italy (1) Poland (1) Spain (1) Scotland (1)

This provider is fluent in 22 languages:

Bulgarian

Croatian

Czech

Danish

Dutch

English

Estonian

Finnish

French

German

Hungarian

Italian

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Kyiv, Ukraine

Kyrylivska Street 40
Kyiv, Ukraine 02000
251 - 300

+380990060342

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LimTC

5.0 45 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services +1 service

10% HR Outsourcing

LimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% positive feedback rate, emphasizing their cultural fit, value for cost, and adaptability. Impressively, LimTC improved onboarding efficiency by 40% and raised a company's Net Promoter Score by 25 points, showcasing their effectiveness in enhancing customer satisfaction and operational performance.

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Reviews mention Professional
The sentiment regarding LimTC's professionalism is overwhelmingly positive. Clients consistently highlight their seamless integration, competence, and high standards of accuracy. For instance, one reviewer noted LimTC's 'seamless and extremely competent' project management, while another emphasized their 'extremely professional and honest' team. Additionally, multiple clients commended their timely delivery and responsiveness, with one stating, 'they exceeded my expectations in every aspect of the project.' Overall, LimTC is perceived as a reliable and professional partner across various projects.

Call Center Services for Document Generation Platform

5.0 Sep 14, 2023

Everything was delivered on time. The team is super professional, always on time and their senior management is always available should there be a need. No issues here. In general, I was literally impressed by everything. A few things that shocked me were their level of spoken and written English, their knowledge of our business and industry, and their expertise in building a proper structure within Customer Support and Customer Success.
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Call Center Services for E-Commerce Company

5.0 Jul 24, 2023

LimTC's project management was exemplary. They consistently delivered on time, maintaining an efficient communication channel to address our needs promptly. Their responsiveness and adaptability to our evolving requirements were impressive. What stood out the most about LimTC was their highly skilled and professional sales team, capable of understanding our products and engaging customers effectively.
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Customer Support for IT & Digital Transformation Company

5.0 Jul 6, 2023

LimTC's project management was excellent. They consistently delivered items on time, maintaining a high level of professionalism and responsiveness. They were quick to understand our needs and provided tailored solutions accordingly, ensuring a seamless customer support experience. Their proactive approach and efficient communication made working with them a breeze.
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Call Center Services for IT Company

5.0 Dec 16, 2024

The reviewer found the company's professionalism to be most impressive and unique. This indicates that LimTC consistently maintained a high standard of professional conduct throughout their interactions.
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Back-Office Outsourcing for Software Development Firm

5.0 Sep 3, 2025

The project management was seamless and extremely competent. Their participation has directly benefited our business by relieving the administrative load and providing us with the assurance that important back-office duties were in competent hands. The ability of LimTC to smoothly integrate with our business operations while upholding a high standard of accuracy and professionalism was what most impressed us.
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11 of 11 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. Read more
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Industry Experience

LimTC has demonstrated extensive expertise across various industries, including Insurance, Information Technology, eCommerce, and Education. Clients particularly praised their multilingual support and the ability to enhance customer satisfaction, with notable results such as a 25% increase in customer satisfaction scores in IT and a 200% rise in upselling revenue in eCommerce. Overall, feedback highlights LimTC's strong project management, responsive communication, and capability to adapt to specific client needs, making them a suitable partner for companies in tech, insurance, and customer service sectors.
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Software Education eCommerce Financial services Real estate Advertising & marketing Information technology Insurance Business services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on LimTC highlights a strong sentiment regarding cost-effectiveness and value for money. Multiple clients praised LimTC for providing 'good value for cost' and noted that their pricing fit within budget constraints while delivering exceptional service quality. One client specifically mentioned a 200% increase in upselling revenue, attributing this success to LimTC's effective support. Overall, clients felt that the investment in LimTC was justified by the significant returns and improvements in service efficiency.
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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

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Reviews mention Great project management
Clients have consistently praised GotYourBack Support for their exceptional project management capabilities. One client noted that the project manager was highly effective, providing regular updates and being readily available for communication. Another client highlighted their proactive communication and timely delivery of services, stating that all requests were handled quickly. Overall, the sentiment reflects a high level of satisfaction with their project management, emphasizing responsiveness and effective management of initiatives.

Support & Sales Outsourcing for Wellness App Developer

5.0 May 23, 2023

The project manager from GYBS was highly effective in managing the project and communicating with our team. They provided regular updates and feedback, and were always available to address any concerns or issues that arose.
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BPO Services for Cybersecurity Company

5.0 Mar 24, 2021

Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly.
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Customer Service Outsourcing for Software Development Co

5.0 Sep 22, 2025

They are managing projects and initiatives very effectively. Communication is proactive, requests are handled quickly, and everything is delivered on time. They remain responsive to our needs and consistently provide a high-level service.
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Industry Experience

GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and IT Services. Clients appreciate their ability to maintain high Customer Satisfaction (CSAT) scores, prompt response times, and effective problem resolution. Strengths include adaptability, cultural alignment with brands, and a strong focus on customer needs. Overall sentiment is highly favorable, making them an excellent choice for companies seeking reliable support in these sectors.
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Gaming IT Services eCommerce Beauty Software

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1 service

15% Public Relations

BPO Nextdoor is a versatile business process outsourcing company offering services like media monitoring, transcription, lead generation, call center operations, and technical data management. The company receives overwhelmingly positive feedback from clients for its reliability, flexibility, and professionalism, with 100% of reviewers highlighting their timely delivery and adaptability even under challenging circumstances. Notably, their integration with client teams and commitment to client satisfaction are consistently praised.

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Reviews mention Puts the customer first
BPO Nextdoor is highly regarded for prioritizing customer needs, as evidenced by their flexibility and willingness to start the partnership gradually. A client noted their impressive responsiveness, stating, 'There is no

BPO Support for Web Dev & Maintenance Company

5.0 May 9, 2022

To be honest after the russian attack on ukraine I was more than impressed how BPO Nextdoor did everything to secure a location in poland to evacuate all employes in case hey have to leave leviv. Even when their country was attacked, there was no dwntThere is no "sorry, we can´t do that". Working with BPO Nextdoor almost feels like working with a colleague.
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Industry Experience

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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Germany (6) Ukraine (2) Estonia (1) United States (1)

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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +2 services

15% HR Outsourcing

15% IT Managed Services

Global Bilgi is a customer support service provider known for offering dedicated call center and telesales solutions. The company receives positive feedback for its professional approach, with 100% of reviewers highlighting their business-oriented and results-driven strategies. Clients appreciate their transparency and reliability, while some note that their pricing is higher than competitors. Global Bilgi's adaptability and innovation, as shown by a 20% revenue target exceedance, are also well-regarded.

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Reviews mention High-quality work
Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch.
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services +1 service

15% Sales Outsourcing

Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

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Reviews mention Accessible
The overall sentiment regarding Intellink's accessibility is highly positive. Clients commend the company's commitment to providing continuous support, with one client noting that Intellink's operators were available 24/7 and effectively addressed client needs. Feedback highlights the high satisfaction with the customer service's availability and the efficiency in handling support tasks. However, some clients expressed a desire for support in local Eastern European languages, which was not available at the time.

BPO Services for Renewable Energy Company

5.0 Jul 15, 2021

Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on a case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.
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Industry Experience

Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
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Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Customer Service Outsourcing

30% IT Staff Augmentation

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Ukrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.

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Reviews mention Knowledgeable
Clients consistently highlight Ukrany's extensive knowledge and professionalism. One client noted their 'highly responsive' nature and 'excellent level of service,' emphasizing the company's strong subject knowledge as a key differentiator. The overall sentiment reflects a high degree of satisfaction, with no areas for improvement identified, underscoring their expertise in delivering EOR services.

Accounting Services for Professional Employment Organization

5.0 Mar 1, 2023

Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.
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Industry Experience

Ukrany demonstrates exceptional expertise across various industries, including creative services, transportation, and technology. Clients commend them for their responsiveness, professionalism, and effective recruitment capabilities, particularly for creative talents and specialized roles such as developers and dispatchers. Overall sentiment is highly positive, highlighting their strong partnerships and ability to deliver tailored, efficient solutions. Organizations in need of reliable recruitment services, particularly in creative and technical fields, would benefit significantly from engaging with Ukrany.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have expressed high satisfaction with Ukrany's overall cost and value for money. They noted no hidden fees and a fast turnaround in recruitment processes, reflecting excellent transparency and professionalism. One client remarked on the impressive access to internal documentation, ensuring clarity in pricing. Overall sentiment indicates that clients perceive the services as fair and valuable, with particular appreciation for the responsiveness and quality of candidates provided.
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Sweden (2) United States (1)

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Contio.tech

5.0 4 reviews

$10,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

25% Content Moderation Services

20% Application Management & Support +3 services

15% Data Annotation Services

10% Application Testing

10% Translation

Contio.tech is a Customer Support Outsourcing company providing multilingual customer care, call center solutions, and remote customer service. Reviews highlight their strong project management and ability to adapt quickly to clients' needs, with 97% of reviewers praising their commitment to quality and responsiveness, and notable improvements in customer satisfaction and operational efficiency.

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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Contio.tech highlight a strong overall sentiment, emphasizing their capability to enhance customer support efficiency. A client noted significant reductions in inquiry handling times and improved response rates after implementing tailored automation strategies. They praised the team's professionalism, timely delivery of milestones, and clear communication. While there were no major concerns, one suggestion for improvement was to offer more frequent interim demonstrations for stakeholders, indicating a desire for increased engagement during the project.
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4 of 4 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support for Telecommunications Platform
5.0 — Contio.tech provides customer support services for a telecommunications platform. The team has conducted an assessment of the client's support operations and developed an automation strategy. Read more
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Industry Experience

Contio.tech has demonstrated expertise across various industries, including telecommunications, legal, and research sectors. In telecommunications, they excelled in providing multilingual customer support and ensuring regulatory compliance, leading to improved customer satisfaction and operational efficiency. Within the legal industry, their content review services enhanced compliance and reduced operational costs significantly. Overall, clients commend their high-quality service, quick adaptability, and effective communication, making them a strong fit for projects requiring regulatory adherence, customer support, and content management.
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Research Legal Telecommunications

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Kyiv, Ukraine

Vasylkivska st 14
Kyiv, Ukraine 02000
21 - 30

+380952176546

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MoveUp Solutions

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Kharkiv, Ukraine

Services provided

15% Customer Service Outsourcing

15% Accounting

15% Back Office Outsourcing +4 services

15% Blockchain

15% Call Center Services

15% IT Strategy Consulting

10% Recruiting

MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

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Reviews mention Detail-oriented
Clients have expressed high satisfaction with MoveUp Solutions, particularly highlighting their detail-oriented approach. One project manager noted their ability to react and adjust quickly to new circumstances, emphasizing that their attention to detail and consistent high-level service significantly contributed to advancing the business. The overall sentiment is overwhelmingly positive, with no areas for improvement identified by the client.

Customer Support for Lithuanian Digital Agency

5.0 Jul 12, 2018

We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.
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Industry Experience

MoveUp Solutions has demonstrated expertise in the Education and Advertising & Marketing sectors. In Education, they effectively supported a safety training company by enhancing their global presence through web development and strategic meetings, leading to expanded service offerings internationally. In Advertising & Marketing, they provided exceptional customer support, praised for responsiveness and procedural insights. Overall sentiment indicates strong satisfaction, with the provider's strengths lying in adaptability, communication, and impactful project execution.
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Education Advertising & marketing

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Lithuania (1) United States (1)

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Kharkiv, Ukraine

Alchevskih
Kharkiv, Ukraine 61000
10 - 15

+38 066 922 8895

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Diya

4.7 8 reviews

$1,000+

< $25 / hr

50 - 249

Zhytomyr, Ukraine

Services provided

10% Customer Service Outsourcing

20% IT Managed Services

10% CRM Consulting and SI +6 services

10% Call Center Services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

10% Web Development

Diya is a Customer Support Outsourcing company that provides live chat and email support to enhance customer satisfaction. Their services have enabled a 24/7 live chat feature, contributing to a high customer support success rate. Reviewers consistently praise their professionalism and dedication, with no negative feedback reported.

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Reviews mention Puts the customer first
The sentiment regarding Diya emphasizes a strong commitment to customer satisfaction. Clients noted Diya's flexibility and friendliness, highlighting their willingness to work non-standard hours to meet project demands. One client remarked on Diya's effective adoption of rapidly changing SOPs, fostering a collaborative relationship. Overall, feedback indicates that Diya prioritizes customer needs, exemplified by their proactive approach in transitioning from reactive support to a consultative partnership.

Managed IT Services for IT Company

5.0 Mar 15, 2021

DIYA was very willing to adopt our (rapidly changing/improving) SOPs. Once we established clear policies and procedures, we shifted to a client/customer relationship management focus. We implemented weekly staff meetings to discuss any ongoing issues and highlight upcoming projects/opportunities. Flexibility and friendliness: this is what impressed me most about DIYA. They pull out all of the stops when required and are not afraid of working non-standard business hours to get projects done. And they always seem to be happy to help.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback highlights Diya's exceptional support in IT services, particularly in server and hosting solutions. One client, a CTO, praised their adaptability, timely project delivery, and effective communication. They noted that Diya's team provides specialized assistance and aligns well with their company values, offering great value for the cost. Overall sentiment is highly positive, with no suggested areas for improvement.
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Industry Experience

Diya has garnered positive feedback across several industries, including Information Technology, Consumer Products & Services, Government, and Sports. Clients commend their expertise in IT support, customer service, and system operations, highlighting their adaptability, communication skills, and responsiveness. The overall sentiment is highly favorable, particularly in IT and consumer sectors, where clients noted significant improvements in operational efficiency and customer satisfaction. Diya's impact resonates strongly in projects requiring robust technical support and flexible collaboration.
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Consumer products & services Consulting IT Services Government Other Industry Sports Information technology

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praise Diya for providing excellent value for money, highlighting their competitive pricing and high-quality service. One client noted, "they offered good value for the cost," while another emphasized, "reasonable pricing" alongside exceptional support. Overall, the sentiment reflects satisfaction with their pricing structure, with clients appreciating the balance of cost and the quality of services rendered.
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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

A.R.C.E. Contact Center is a customer service BPO company specializing in call center solutions and customer support outsourcing. Reviews highlight their professionalism, timely responses, and effective communication, with clients noting their expertise and dedication. Both reviewers appreciated the multilingual services and project management efficiency, with 100% positive feedback on their commitment to meeting contractual goals.

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Reviews mention Transparent
The feedback regarding A.R.C.E. Contact Center's transparency is overwhelmingly positive. Clients commend their commitment to clear communication, noting that ARCE consistently provides necessary documentation and reports promptly. One client highlighted their 'unwavering commitment' and 'professionalism,' emphasizing that ARCE's transparency in communication has significantly enhanced their collaborative efforts. This level of openness has contributed to a strong working relationship, reinforcing the sentiment that ARCE is a reliable partner in delivering quality customer support.

Customer Support Services for Game Developer

5.0 Apr 10, 2023

ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy. We have enjoyed working with their team and commend their dedication to providing top-notch support and services.
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Industry Experience

A.R.C.E. Contact Center has demonstrated expertise across diverse industries, including financial services, gaming, and travel. In financial services, they excelled in delivering IVR solutions, achieving high customer satisfaction. Their work with BlaBlaCar showcased flexibility and effective communication in challenging conditions. In the gaming industry, they provided multilingual support, maintaining high service standards. Overall, A.R.C.E. is recognized for its cost-effectiveness, timely support, and commitment to client needs, making them a strong choice for businesses in these sectors.
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IT Services Gaming Transportation Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
A.R.C.E. Contact Center is noted for its cost-effective services, providing good value for money. Clients have highlighted their pricing as a key factor in choosing A.R.C.E., with one CEO stating they selected the company for being budget-friendly while aligning with their values. The overall sentiment reflects satisfaction with the quality of services relative to costs, as demonstrated by the success in meeting project goals without exceeding budget constraints.
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England (2) Cyprus (1) Poland (1) Ukraine (1)

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eCall Call Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

ECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
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Adelina BPO

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Mobilunity BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

15% IT Staff Augmentation +6 services

10% Call Center Services

10% HR Consulting

10% IT Managed Services

10% Market Research

5% Other IT Consulting and SI

5% Other Marketing

Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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Amevalue

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ivano-Frankivs'k, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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Graf Call Center

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Services provided

35% Customer Service Outsourcing

45% Call Center Services

20% Sales Outsourcing

Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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Shift-Arts

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dnipro, Ukraine

Services provided

35% Customer Service Outsourcing

21% Back Office Outsourcing

20% IT Managed Services +2 services

14% Call Center Services

10% IT Staff Augmentation

Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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Codifire

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Uzhhorod, Ukraine

Services provided

20% Customer Service Outsourcing

20% IT Staff Augmentation

15% Web Development +6 services

10% Custom Software Development

10% IT Strategy Consulting

10% Low/No Code Development

5% AI Development

5% E-Commerce Development

5% Mobile App Development

Codifire, a midsize IT staff augmentation company, is located in Deventer, Netherlands and Uzhhorod, Ukraine. The team provides IT staff augmentation and Customer Service Outsourcing.
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Uzhhorod, Ukraine

5 L'va Tolstoho Street
Uzhhorod, Ukraine 88000
16 - 20

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Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

40% IT Managed Services

15% Call Center Services +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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CallTech Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Headquartered in L'viv, Ukraine, CallTech Outsourcing is a small answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Lets call

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Zhytomyr, Ukraine

Services provided

20% Customer Service Outsourcing

20% Call Center Services

20% Conversion Optimization +2 services

20% Corporate Training & Coaching

20% Sales Outsourcing

Lets call is a Conversion Optimization company. They were launched in 2020, and their services include Conversion Optimization and Call Center Services.
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BSG

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Customer Service Outsourcing

10% Blockchain Marketing

10% Call Center Services +7 services

10% Cybersecurity

10% Direct Marketing

10% Ecommerce Marketing

10% Email Marketing

10% IT Managed Services

10% Other Marketing

10% Robotics Process Automation

BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

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Adapter

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Application Management & Support

25% Content Marketing +2 services

15% Call Center Services

10% Social Media Marketing

In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Customer Service Outsourcing

50% Call Center Services

10% Direct Marketing +3 services

10% Event Marketing

10% Market Research

10% Public Relations

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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OnlineMarket

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

10% Customer Service Outsourcing

60% Call Center Services

30% Sales Outsourcing

OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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Well Tell

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

10% Customer Service Outsourcing

45% Call Center Services

45% Sales Outsourcing

Established in 2010, Well Tell is an answering service. In Kharkiv, Ukraine, the team provides Call Center Services and Sales Outsourcing.
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Bird Service Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
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CSL - Customer Support Lviv

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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MSV Multicall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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Trust Recruitment Services

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

60% HR Consulting

15% IT Staff Augmentation

Trust Recruitment Services specializes in sourcing qualified candidates for technical roles, such as Technical Support Engineers and iOS developers. Reviews indicate a high level of satisfaction with the quality and speed of their recruitment process, highlighting their professionalism and effective communication throughout. Trust Recruitment Services successfully provided candidates that met the client's needs, resulting in long-term employment satisfaction.

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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

13% Customer Service Outsourcing

37% Call Center Services

25% Back Office Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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See all 1 projects

L'viv, Ukraine

б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 79000
41 - 49

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Dealist Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

25% Customer Service Outsourcing

50% Translation

25% Call Center Services

Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

30% Call Center Services

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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Kyiv, Ukraine

21 Tatarska Street
Kyiv, Ukraine 04107
1

+40 317 305 000

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Reviewed 1 time in the past 6 months

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Helpware CX is very responsive

Reviews mention Exceptional results

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Reviewed 3 times in the past 6 months

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Reviews mention Knowledgeable

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Top Customer Service is very responsive

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Reviews mention Easy to work with

Email Support for EdTech Software Company

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Customer Support & Sales Outreach for Food Delivery Co

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Reviews mention Great project management

Support & Sales Outsourcing for Wellness App Developer

BPO Services for Cybersecurity Company

Customer Service Outsourcing for Software Development Co

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