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Top Customer Support Services in Ukraine

Ratings Updated: February 11, 2026

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ukraine

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Lagos, Nigeria

2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ukraine

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Knowledgeable
Clients consistently highlight Helpware's extensive knowledge as a key asset. One client noted that the first agent hired demonstrated exceptional product knowledge and interpersonal skills, becoming a trusted asset for customer interactions. Additionally, the seamless integration and responsiveness of Helpware's team were praised, with clients appreciating the minimal bureaucracy and effective workflows. Overall, the sentiment reflects a strong confidence in the team's expertise and their ability to meet client needs efficiently.

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

His knowledge of our product and his interpersonal skills have made him a huge asset to our team as we can trust him with responding to our customers while we focus on equally high priority tasks.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Ukraine

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

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1 of 3 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
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Industry Experience

Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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Talent First

5.0 9 reviews

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Premier Verified

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

15% Customer Service Outsourcing

55% IT Staff Augmentation

15% Cybersecurity +1 service

15% Recruiting

Talent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.

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Reviews mention Timely
The sentiment regarding Timeliness in client feedback is overwhelmingly positive. Clients praised Talent First for their ability to deliver projects on time, with one client noting, "Their project management was excellent. They consistently delivered items on time and were highly responsive to our needs." Another client highlighted, "Their service was very fast," indicating a commitment to promptness. Overall, Talent First is recognized for their efficient project execution and proactive communication.

Recruiting for Security Training Company

5.0 Jul 11, 2024

After the initial phase of explaining the requirements and aligning expectations, candidates were supplied very fast, matched the description perfectly and surprisingly all of them passed technical interviews.
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SaaS Product Dev & UI/UX Design for Market Research Company

5.0 Dec 25, 2023

They delivered on time and offered additional innovative perspectives to solve complicated problems.
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Recruiting Services for Cybersecurity Platform

5.0 Nov 22, 2023

Yes, they are very cooperative and fast.
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Recruitment Services for AI Security Company

5.0 Mar 2, 2025

Their service was very fast, we started with an introductory meeting. After that, we received candidates who met the requirements after undergoing a focused screening that included an in-depth interview with them by Talent First recruiters. In addition, they helped us coordinate their interviews with us and assisted in brainstorming who was more or less suitable.
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Recruiting & Staffing for IQ Testing Co

5.0 Jan 22, 2025

Their project management was excellent. They consistently delivered items on time and were highly responsive to our needs. Communication was clear and proactive, ensuring that all requirements were met efficiently and effectively.
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Industry Experience

Talent First has demonstrated expertise across various industries, including Software, Education, Research, Information Technology, and Telecommunications. Clients consistently praise their ability to deliver high-quality candidates quickly and their strong alignment with client values. The overall sentiment reflects satisfaction with their project management, communication, and innovative approaches, indicating that Talent First is particularly well-suited for organizations seeking efficient hiring solutions and excellent candidate fits in these sectors.
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Telecommunications Software Education Research Information technology

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Talent First's strong value for cost, noting it as a key reason for their selection. Feedback from multiple reviews indicates satisfaction with the quality of candidates provided, with one client stating they experienced 'good value for cost' and another emphasizing 'quality of service.' Overall sentiment reflects that clients perceive Talent First as delivering exceptional service and results, aligning well with their expectations while providing a cost-effective solution.
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Kyiv, Ukraine

1a Sportyvna Square
Kyiv, Ukraine 01023
6 - 9

+443305332222

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Knowledgeable
Clients consistently highlight Helpware's extensive knowledge as a key asset. One client noted that the first agent hired demonstrated exceptional product knowledge and interpersonal skills, becoming a trusted asset for customer interactions. Additionally, the seamless integration and responsiveness of Helpware's team were praised, with clients appreciating the minimal bureaucracy and effective workflows. Overall, the sentiment reflects a strong confidence in the team's expertise and their ability to meet client needs efficiently.

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

His knowledge of our product and his interpersonal skills have made him a huge asset to our team as we can trust him with responding to our customers while we focus on equally high priority tasks.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

Kyiv, Ukraine

35-39 Hetmana Pavla Skoropadskoho Street
Kyiv, Ukraine 02000
401 - 500

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CCIG Group

5.0 21 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

CCIG Group is a leading provider of Customer Support Outsourcing services, offering comprehensive solutions including Call Center Outsourcing, Customer Care Outsourcing, and Customer Service BPO. Across all reviews, 100% of clients commend their flexibility, professionalism, and adherence to customer service standards, leading to high satisfaction rates such as a 95% quality rating and a 9.1/10 customer satisfaction score.

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15 of 16 reviews are 5 stars

12 new reviews for Customer Service Outsourcing services

$200,000 – $999,999 avg. project cost

Reviewed 16 times in the past 6 months
Recent client feedback for CCIG Group highlights their exceptional service quality and flexibility in adapting to diverse project requirements. Clients praised their high answer rates, with one noting a 94% call answer rate and another achieving a 98% service level. The team is recognized for their proactive approach and commitment to customer satisfaction, often accommodating urgent requests. Overall, clients express strong confidence in CCIG's professionalism, responsiveness, and effective communication, with minimal areas for improvement identified.
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12 of 13 Customer Service Outsourcing reviews are 5 stars

12 new reviews for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Renewable Energy Company
5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read more
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Poland (14) Czech Republic (1) France (1) Germany (1)

Kyiv, Ukraine

20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000
151 - 200

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

60% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing

Simply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.

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13 of 16 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for AdTech Company
4.0 — Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

This provider is fluent in 11 languages:

English

Spanish

Arabic

Russian

German

French

Italian

Polish

Ukrainian

Romanian

Dutch
Dnipro, Ukraine

Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 49000
31 - 40

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EverHelp

5.0 47 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +1 service

5% Sales Outsourcing

EverHelp is a customer service BPO specializing in outsourced customer support, offering services like call center solutions and remote customer care. Across numerous reviews, clients report an impressive 100% satisfaction with faster response times and a 15% increase in customer satisfaction on average. Clients appreciate EverHelp's structured project management and adaptability, leading to smoother operations and enhanced customer experiences.

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Reviews mention Communicative
Clients consistently praised EverHelp for their exceptional communication skills, noting their clear and proactive updates. For instance, one client highlighted their ability to adjust quickly during peak periods and communicate changes effectively. Another review emphasized their structured reporting and prompt responses to queries, which fostered a smooth collaboration. Overall, the sentiment towards EverHelp's communicative approach is overwhelmingly positive, with clients expressing satisfaction with the responsiveness and professionalism of their team.

Sales & Customer Service Outsourcing for Digital Mktg Agency

5.0 Sep 30, 2024

The team managed the project well and delivered everything on time. Communication was clear, making the process easy and smooth. We were most impressed by their empathetic attitude while interacting with clients and their responsiveness to our feedback and requirements.
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Customer Service Outsourcing for Data & Comms Solution Co

5.0 May 23, 2024

EverHelp's project management was great, adhering to set deadlines and maintaining open lines of communication throughout. At present, there are no significant areas for improvement noted, as EverHelp remains receptive to feedback and dedicated to delivering exceptional service.
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Customer Service Outsourcing for Telecommunications Company

5.0 May 15, 2024

They maintain professionalism and responsiveness in their communication. Their dedication to effective communication, coupled with their efficiency, sets them apart.
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Customer Service & Sales Outsourcing for Contact Center

5.0 May 13, 2025

Working with their team was a great experience — communication was always smooth, friendly, and easy. They really felt like part of our team.
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HR Outsourcing & IT Support for Music Booking Agency

5.0 Sep 3, 2025

EverHelp's project management has been exceptional. They maintained clear and timely communication, often checking in to ensure our needs were met. Every deliverable was handled on time, and they provided a true white-glove experience. Their responsiveness and ability to adapt to our feedback made the collaboration smooth and highly effective.
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8 of 8 reviews are 5 stars

7 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 8 times in the past 6 months
Recent client feedback highlights EverHelp's exceptional performance in customer support across various industries. Clients praised their rapid response times, with one noting a drop from hours to under 10 minutes. Their structured project management and adaptability during peak periods were frequently mentioned. Clients appreciated the proactive approach in identifying inefficiencies and enhancing workflows. Overall sentiment is highly positive, with clients commending EverHelp's ability to maintain brand voice and deliver consistent, high-quality support.
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24 of 24 Customer Service Outsourcing reviews are 5 stars

7 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Fitness Apparel Company
5.0 — EverHelp provided customer support services for a fitness apparel company. The team built and managed a support team across email, in-app chat, and social media channels, and handled payment Read more
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Kyiv, Ukraine

Kyrylivska Street 40
Kyiv, Ukraine 02000
251 - 300

+380990060342

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LimTC

5.0 40 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services +1 service

10% HR Outsourcing

LimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.

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Reviews mention Efficient
Clients have consistently praised LimTC for their efficient project management and timely deliveries, notably reducing onboarding time by 40% and ticket resolution time by 25%. One client highlighted their impressive ability to streamline processes, leading to a significant increase in Net Promoter Score from 45 to 70. The overall sentiment reflects strong satisfaction with LimTC's responsiveness and effectiveness, with no noted areas for improvement, underscoring their commitment to operational efficiency.

Call Center Services for Cloud Solutions Company

5.0 Oct 23, 2023

LimTC's project management was characterized by effective communication and timely deliveries. They consistently met project milestones and deadlines, ensuring an efficient onboarding process for our 10 agents. Their team responded promptly to our needs, with a dedicated project manager assigned to address requirements and changes in a timely manner.
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10 of 10 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Tax Collaboration Platform
5.0 — LimTC provides customer support services for an IT company. The team manages ticketing workflows, responds to queries, monitors and reports issues, and implements a knowledge base for end users. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.
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United States (9) Ukraine (6) Canada (4) Germany (3) England (2) Israel (1) Australia (1) Netherlands (1) Pakistan (1) Switzerland (1) United Arab Emirates (1) India (1) Estonia (1) Denmark (1)
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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

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2 of 2 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for GotYourBack Support highlight their effectiveness in providing trained support agents, consistently achieving high Customer Satisfaction (CSAT) scores. Clients, including Boom Beauty and Zipify, praised their professionalism, timely responses, and alignment with brand values. Notably, Boom Beauty reported a significant reduction in support costs while maintaining service quality. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction and no notable areas for improvement identified.
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Industry Experience

GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce Beauty

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1 service

15% Public Relations

BPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.

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Reviews mention Communicative
Client feedback highlights BPO Nextdoor's exceptional communication skills, noting their reliability and responsiveness. The CEO of e-rupt OÄ emphasized the 'absolute and continuous highest quality of service' and praised the clear definitions and precise questions provided during interactions. The collaborative approach in developing new strategies further underscores their communicative strengths, making them a valuable partner in project management.

Call Center Services for IT Services Company

5.0 May 11, 2022

BPO delivers always in time, all with clear definitions and precise and necessary questions. The outcome is about perfect in time and effectiveness to our workflow. Their reliability, exact grasp of our demands, and the communications are impressive in the workflow.
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Industry Experience

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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Germany (6) Ukraine (2) Estonia (1) United States (1)
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +2 services

15% HR Outsourcing

15% IT Managed Services

Global Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.

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Reviews mention Reasonable pricing
Clients have consistently praised Global Bilgi for their reasonable pricing, noting it as a key factor in their long-term partnerships. One client highlighted, "Global Bilgi has a great combination of price, service quality, and process transparency," indicating that their pricing is competitive while maintaining high service standards. Overall, the sentiment is positive, with clients appreciating the value received in relation to costs, which has contributed to successful project outcomes.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets.
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services +1 service

15% Sales Outsourcing

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Reasonable pricing
Intellink has received positive feedback regarding their reasonable pricing, with clients appreciating the cost-effectiveness of their services. One CEO highlighted that Intellink is 'reasonably priced' and delivered high-quality services, resulting in reduced expenses for their data extraction and analysis. Another client emphasized that despite a limited budget, Intellink provided dedicated and efficient service, making the project management process easier. Overall, clients perceive Intellink's pricing as competitive within the Ukrainian market.

Data Annotation Services for IT Security Company

5.0 Dec 16, 2020

Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. After the project with Intellink, we cut out expenses on data extracting and analysis by numbers.
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Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

We don’t have too many data annotation companies in Ukraine. They were interested in the project and the budget was not too high. They paid attention, did it well, and did it quickly.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Customer Service Outsourcing

30% IT Staff Augmentation

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Ukrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.

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Reviews mention Straightforward pricing
Clients have expressed positive sentiments regarding Ukrany's straightforward pricing, highlighting transparency as a key strength. One client noted, "I like their transparency; everything is very straightforward and nothing is hidden," indicating satisfaction with the absence of hidden fees or complexities. Overall, the feedback suggests that clients appreciate the clarity and honesty in pricing, which enhances their trust in the services provided.

Dev Recruitment & Outsourcing for Tech Startup

5.0 Aug 12, 2020

I like their transparency; everything is very straightforward and nothing is hidden. I get the service and there are no loopholes or backdoors.
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Industry Experience

Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.
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Contio.tech

5.0 3 reviews

$10,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

25% Content Moderation Services

20% Application Management & Support +3 services

15% Data Annotation Services

10% Application Testing

10% Translation

Contio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.

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Reviews mention Accommodating
Clients have consistently noted Contio.tech's accommodating nature, highlighting their responsiveness to project needs and ability to adapt quickly to changes. One client emphasized their strong commitment to deadlines and quality standards, stating that Contio.tech maintained open communication and adjusted operations as necessary. Another noted their flexibility in providing tailored solutions, which significantly improved project outcomes. Overall, the sentiment reflects a high level of satisfaction with Contio.tech's accommodating approach to client collaboration.

Bilingual Customer Support Services for Research Company

5.0 Sep 6, 2024

Contio.tech's responsiveness to our needs has been excellent. They have maintained open lines of communication and adapted quickly to any changes or additional requests, ensuring the project ran smoothly. The most impressive fact about Contio.tech is their commitment to quality.
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Content Monitoring for Intellectual Property Boutique

5.0 Aug 7, 2024

Contio.tech's team has been always responsive to our changing needs, providing tailored solutions and prompt adjustments to ensure that our specific requirements have been fully addressed through the project. What stood out as most impressive about Contio.tech in this project is their ability to adapt quickly to our specialized needs.
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Industry Experience

Contio.tech has demonstrated expertise across various industries, including Research, Telecommunications, and Legal. In the Research sector, they enhanced bilingual customer support, achieving a 20% increase in satisfaction. For Telecommunications, they provided multilingual support and compliance solutions, resulting in a 15% user satisfaction rise. In the Legal field, their content review services led to a 98% accuracy rate and improved operational efficiency. Overall, client feedback reflects Contio.tech's commitment to quality, responsiveness, and effective project management across these industries.
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Research Telecommunications Legal

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United States (2) Ukraine (1)

Kyiv, Ukraine

Vasylkivska st 14
Kyiv, Ukraine 02000
21 - 30

+380952176546

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MoveUp Solutions

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Kharkiv, Ukraine

Services provided

15% Customer Service Outsourcing

15% Accounting

15% Back Office Outsourcing +4 services

15% Blockchain

15% Call Center Services

15% IT Strategy Consulting

10% Recruiting

MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

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Reviews mention Proactive
Clients have expressed high satisfaction with MoveUp Solutions' proactive approach, highlighting their ability to quickly adapt to changing circumstances. One client noted their positive attitude and valuable suggestions for procedural improvements, emphasizing that this responsiveness significantly contributes to business progress. Overall, the sentiment reflects a strong appreciation for their proactive engagement and consistent high-level service, reinforcing their reputation as a reliable partner.

Customer Support for Lithuanian Digital Agency

5.0 Jul 12, 2018

We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward.
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Industry Experience

MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.
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Advertising & marketing Education

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Lithuania (1) United States (1)

Kharkiv, Ukraine

Alchevskih
Kharkiv, Ukraine 61000
10 - 15

+38 066 922 8895

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Diya

4.6 7 reviews

$1,000+

< $25 / hr

50 - 249

Zhytomyr, Ukraine

Services provided

10% Customer Service Outsourcing

20% IT Managed Services

10% CRM Consulting and SI +6 services

10% Call Center Services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

10% Web Development

Diya is a Customer Support Outsourcing company specializing in live chat and occasional email support. The feedback highlights a 100% satisfaction rate, emphasizing their dedication, professionalism, and successful implementation of a 24/7 live chat feature, resulting in high customer support levels. Diya is noted for being a great cultural fit and offering budget-friendly pricing.

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Reviews mention Unique expertise
Clients highlight Diya's unique expertise in IT support, particularly in providing responsive and skilled assistance tailored to specific project needs. One client noted their exceptional ability to manage complex IT tasks, including a 24/7 help desk solution, while another praised their continuous improvement in video quality for live streaming. Overall, the sentiment reflects strong satisfaction with Diya's technical proficiency, communication skills, and commitment to client success, fostering long-term partnerships.

Staff Augmentation for Technology Security Company

5.0 Dec 9, 2020

Their balance of technical skills, communication skills, and organizational skills also stands out for me. Everyone knows what’s going on, it gets done on time, and it gets done well.
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Live Streaming Support for Basketball League

5.0 Jun 18, 2020

They are very responsive, always available, and very skilled. They know what they are doing.
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Industry Experience

Diya has demonstrated expertise across multiple industries including Consumer Products & Services, Consulting, IT Services, Government, and Sports. Clients commend their professionalism, responsiveness, and ability to enhance operational efficiency, particularly in IT support and customer service roles. The overall sentiment is highly positive, with clients noting significant improvements in service quality and customer satisfaction. This provider is well-suited for organizations seeking reliable IT support and customer service solutions.
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Consumer products & services Consulting IT Services Government Sports Other Industry

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Diya's competitive pricing and strong value for money. One client noted the company's "good value for cost," while another appreciated their flexible pricing model, which minimized costs without sacrificing quality. The tiered pricing structure, ranging from $15 to $18 per hour, was also mentioned favorably, indicating affordability for various service levels. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction with the quality of service relative to the investment.
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Ireland (2) Estonia (1) Germany (1) South Africa (1) Switzerland (1) United States (1)
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eCall Call Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

ECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
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Adelina BPO

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Mobilunity BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

15% IT Staff Augmentation +6 services

10% Call Center Services

10% HR Consulting

10% IT Managed Services

10% Market Research

5% Other IT Consulting and SI

5% Other Marketing

Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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Amevalue

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ivano-Frankivs'k, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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Graf Call Center

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Services provided

35% Customer Service Outsourcing

45% Call Center Services

20% Sales Outsourcing

Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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Shift-Arts

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dnipro, Ukraine

Services provided

35% Customer Service Outsourcing

21% Back Office Outsourcing

20% IT Managed Services +2 services

14% Call Center Services

10% IT Staff Augmentation

Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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Codifire

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Chernivtsi, Ukraine

Services provided

20% Customer Service Outsourcing

20% IT Staff Augmentation

15% Web Development +6 services

10% Custom Software Development

10% IT Strategy Consulting

10% Low/No Code Development

5% AI Development

5% E-Commerce Development

5% Mobile App Development

Codifire, a midsize IT staff augmentation company, is located in Deventer, Netherlands and Uzhhorod, Ukraine. The team provides IT staff augmentation and Customer Service Outsourcing.
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Chernivtsi, Ukraine

Vasylia Lesyna Street, 3а
Chernivtsi, Ukraine 58000
41 - 49

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Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

40% IT Managed Services

15% Call Center Services +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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CallTech Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Headquartered in L'viv, Ukraine, CallTech Outsourcing is a small answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Lets call

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Zhytomyr, Ukraine

Services provided

20% Customer Service Outsourcing

20% Call Center Services

20% Conversion Optimization +2 services

20% Corporate Training & Coaching

20% Sales Outsourcing

Lets call is a Conversion Optimization company. They were launched in 2020, and their services include Conversion Optimization and Call Center Services.
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BSG

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Customer Service Outsourcing

10% Blockchain Marketing

10% Call Center Services +7 services

10% Cybersecurity

10% Direct Marketing

10% Ecommerce Marketing

10% Email Marketing

10% IT Managed Services

10% Other Marketing

10% Robotics Process Automation

BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

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Adapter

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Application Management & Support

25% Content Marketing +2 services

15% Call Center Services

10% Social Media Marketing

In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Khmel'nyts'kyi, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

A.R.C.E. Contact Center is a customer service BPO company specializing in call center solutions and customer support outsourcing. Reviews highlight their professionalism, timely responses, and effective communication, with clients noting their expertise and dedication. Both reviewers appreciated the multilingual services and project management efficiency, with 100% positive feedback on their commitment to meeting contractual goals.

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Reviews mention Transparent
Overall, client feedback highlights A.R.C.E. Contact Center's commitment to transparency in communication. One client noted their 'noteworthy' transparency, which facilitated a collaborative working relationship. Additionally, they consistently deliver required documentation and reports on time or upon request, reinforcing their reliability. The client expressed satisfaction with A.R.C.E.'s timely responses and dedication to providing exceptional support, indicating a strong alignment with their project needs.

Customer Support Services for Game Developer

5.0 Apr 10, 2023

Their unwavering commitment, expertise, and exceptional services have been paramount in delivering an unparalleled gaming experience to our players. ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy. We have enjoyed working with their team and commend their dedication to providing top-notch support and services.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Gas Station Brand
5.0 — A.R.C.E. Contact Center has been hired by a gas station brand for customer service support. They handle inbound and outbound calls and process requests received via SMS, chat, mobile app, and social Read more
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Industry Experience

A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Gaming IT Services Financial services Transportation

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Khmel'nyts'kyi, Ukraine

3/1 Zarichanska Street
Khmel'nyts'kyi, Ukraine 29000
101 - 150

+380 93 862 34 12

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CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Customer Service Outsourcing

50% Call Center Services

10% Direct Marketing +3 services

10% Event Marketing

10% Market Research

10% Public Relations

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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OnlineMarket

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

10% Customer Service Outsourcing

60% Call Center Services

30% Sales Outsourcing

OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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Well Tell

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

10% Customer Service Outsourcing

45% Call Center Services

45% Sales Outsourcing

Established in 2010, Well Tell is an answering service. In Kharkiv, Ukraine, the team provides Call Center Services and Sales Outsourcing.
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Bird Service Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
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CSL - Customer Support Lviv

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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MSV Multicall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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Trust Recruitment Services

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

60% HR Consulting

15% IT Staff Augmentation

Trust Recruitment Services specializes in sourcing qualified candidates for technical roles, such as Technical Support Engineers and iOS developers. Reviews indicate a high level of satisfaction with the quality and speed of their recruitment process, highlighting their professionalism and effective communication throughout. Trust Recruitment Services successfully provided candidates that met the client's needs, resulting in long-term employment satisfaction.

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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

13% Customer Service Outsourcing

37% Call Center Services

25% Back Office Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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L'viv, Ukraine

б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 79000
41 - 49

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Dealist Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

25% Customer Service Outsourcing

50% Translation

25% Call Center Services

Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

30% Call Center Services

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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Kyiv, Ukraine

21 Tatarska Street
Kyiv, Ukraine 04107
1

+40 317 305 000

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Top Customer Support Services in Ukraine

List of the Top Ukraine Customer Support Companies

Reviews mention Communicative

Digital Marketing, SMM & SEO for Software Solutions Company

Staff Aug & Content Moderation for Blockchain Technology Co

Customer Support for FinTech Organization

Call Center Services for Gaming Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Knowledgeable

Customer Support for Custom Meal Service Provider

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is responsive

Multilingual Customer Service & Back-Office for Beauty Brand

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Recruiting for Security Training Company

SaaS Product Dev & UI/UX Design for Market Research Company

Recruiting Services for Cybersecurity Platform

Recruitment Services for AI Security Company

Recruiting & Staffing for IQ Testing Co

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Knowledgeable

Customer Support for Custom Meal Service Provider

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What Clients Have Said

Helpware CX is responsive

Reviewed 16 times in the past 6 months

Back Office Outsourcing for Renewable Energy Company

Customer Service Outsourcing for AdTech Company

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Reviews mention Communicative

Sales & Customer Service Outsourcing for Digital Mktg Agency

Customer Service Outsourcing for Data & Comms Solution Co

Customer Service Outsourcing for Telecommunications Company

Customer Service & Sales Outsourcing for Contact Center

HR Outsourcing & IT Support for Music Booking Agency

Reviewed 8 times in the past 6 months

Back Office Outsourcing for Fitness Apparel Company

Reviews mention Efficient

Call Center Services for Cloud Solutions Company

Customer Service Outsourcing for Tax Collaboration Platform

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What Clients Have Said

Reviewed 2 times in the past 6 months

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What Clients Have Said

Reviews mention Communicative

Call Center Services for IT Services Company

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What Clients Have Said

Reviews mention Reasonable pricing

Telesales & Customer Service for Telecommunications Company

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What Clients Have Said

Reviews mention Reasonable pricing

Data Annotation Services for IT Security Company

Data Annotation for Business Intelligence Solution Provider

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What Clients Have Said

Reviews mention Straightforward pricing

Dev Recruitment & Outsourcing for Tech Startup