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Top Customer Support Services in Ukraine

Ratings Updated: June 12, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ukraine

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Customized support
Clients have expressed high satisfaction with Hugo's customized support, noting their commitment to 24/7 availability, which significantly enhanced user experience across different time zones. One client highlighted the seamless adjustment to their specific needs and praised Hugo's ability to integrate their company culture into the partnership, resulting in an exceptional collaborative atmosphere. Overall, the sentiment towards Hugo's personalized service and adaptability is overwhelmingly positive, with no areas for improvement identified by clients.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews

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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ukraine

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

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Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.

Customer Service Staff for Sports Gear Rental Company

4.5 Apr 24, 2019

We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a positive sentiment towards Helpware CX, highlighting their effective customer research and impressive project management speed. One client noted that Helpware CX successfully attracted six new customers, emphasizing their value for cost. The client appreciated the fast communication and found no areas for improvement, suggesting a high level of satisfaction with the services provided. Overall, Helpware CX is viewed as a reliable partner for marketing challenges.
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Industry Experience

Helpware CX has demonstrated significant expertise across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their speed, adaptability, and strong project management practices, highlighting successful customer acquisition, enhanced support services, and effective market research initiatives. Overall sentiment is positive, particularly in Information Technology and Telecommunications, where clients noted improved operational efficiency and effective team integration. Helpware is particularly well-suited for organizations seeking reliable customer support and operational assistance within these sectors.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Financial services Retail Other Industry Automotive Telecommunications Business services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Ukraine

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.

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Reviews mention Communicative
Overall, clients have expressed a positive sentiment regarding Mindy Support's communication skills. Feedback highlights their responsiveness and clarity, with one client noting 'quick and clear communication' that facilitated a smooth project process. Another client appreciated the 'frequent communication' and 'daily updates', emphasizing their adaptability and open discussions about improvements. Clients consistently reported that Mindy Support's communicative approach contributed significantly to project success and satisfaction.

Data Annotation Services for AI Software Dev Startup

5.0 May 24, 2022

Mindy communicates frequently with us, giving daily updates on the annotations and suggestions if something can be improved. They were very flexible and open to discussing any needed changes.
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Cell Tracking for Research Institute

4.5 Dec 15, 2021

Communication between teams is good despite working remotely. We have always received the results quickly. In addition, the team is always attentive to our feedback to improve the results.
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Annotation Service for AI Development Company

5.0 Dec 14, 2021

They have been responsive to our needs and they're prompt in communications. They complete the project respecting the deadline and the results were of a very good quality.
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Annotation Assistance for Video Game Developer

5.0 Dec 9, 2021

Very efficient. The communication between our two teams is clear and open. Following our partnership on this project, we observed a significant improvement of our model accuracy.
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AI Data Annotation for IT Services Company

5.0 Jul 29, 2021

Our coordination is mainly by email and that works very well. The specialists from Mindy Support are very thorough and respond very quickly to all our inquiries.
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Industry Experience

Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Advertising & marketing Beauty Information technology

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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Helpware CX

4.8 47 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

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Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.

Customer Service Staff for Sports Gear Rental Company

4.5 Apr 24, 2019

We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a positive sentiment towards Helpware CX, highlighting their effective customer research and impressive project management speed. One client noted that Helpware CX successfully attracted six new customers, emphasizing their value for cost. The client appreciated the fast communication and found no areas for improvement, suggesting a high level of satisfaction with the services provided. Overall, Helpware CX is viewed as a reliable partner for marketing challenges.
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Industry Experience

Helpware CX has demonstrated significant expertise across various industries, including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their speed, adaptability, and strong project management practices, highlighting successful customer acquisition, enhanced support services, and effective market research initiatives. Overall sentiment is positive, particularly in Information Technology and Telecommunications, where clients noted improved operational efficiency and effective team integration. Helpware is particularly well-suited for organizations seeking reliable customer support and operational assistance within these sectors.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Financial services Retail Other Industry Automotive Telecommunications Business services

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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CCIG Group

4.9 23 reviews
Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.

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4 of 5 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, client feedback for CCIG Group has been overwhelmingly positive, highlighting their flexibility, responsiveness, and high service standards. Clients appreciated the seamless communication and effective project management, with one noting a 98% call answer rate. Another client praised their cultural fit and professional demeanor. Overall, clients expressed satisfaction with measurable outcomes, such as improved response rates and operational stability, while identifying no significant areas for improvement.
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Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

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More responsive than most other service providers

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Kyiv, Ukraine

20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000
151 - 200

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Featured

What are Featured Providers?

Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Ukraine

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects

26 of 26 reviews are 5 stars

15 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 26 times in the past 6 months
In the past six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Reviewers praised their professionalism, timely responses, and ability to represent brands effectively. For instance, a CEO noted immediate improvements in lead inquiries and website engagement due to enhanced content quality. Another client highlighted a significant reduction in missed calls and improved customer satisfaction. Overall, clients expressed high satisfaction with the service, citing strong communication and organizational skills, with minimal suggestions for improvement.
Read 26 Recent Reviews

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25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Dnipro, Ukraine

Services provided

55% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing

Simply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.

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Reviews mention Efficient
The sentiment regarding efficiency in Simply Contact's services is overwhelmingly positive. Clients consistently highlight their rapid onboarding process and responsiveness, with one noting a 30% decrease in customer response times and a 25% boost in overall efficiency. Feedback emphasizes their professional project management and the seamless integration of their team into existing operations, which has led to notable improvements in customer satisfaction and support cost reductions.

Back Office & Customer Service for App Optimization Agency

5.0 Feb 23, 2024

Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Call Center Services for Wheelchair Rental System

4.5 May 1, 2023

Simply Contact's team efficiently handles customer inquiries and support requests in multiple languages, resulting in improved customer satisfaction and loyalty. Their 24/7 availability ensures that our users receive timely assistance, contributing to the ongoing success of WheelShare.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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13 of 16 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for AdTech Company
4.0 — Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Dnipro, Ukraine

Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 49000
31 - 40

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Talent First

5.0 9 reviews
Verified

$5,000+

$50 - $99 / hr

10 - 49

Kyiv, Ukraine

Services provided

15% Customer Service Outsourcing

55% IT Staff Augmentation

15% Cybersecurity +1 service

15% Recruiting

Talent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.

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Reviews mention Innovative
The feedback regarding Talent First highlights their innovative approach to problem-solving, with clients noting their ability to deliver on time while providing additional creative perspectives. One client specifically mentioned that Talent First offered innovative solutions to complex challenges, which significantly contributed to customer satisfaction. Overall, the sentiment reflects a strong appreciation for their innovative capabilities, with no reported areas for improvement.

SaaS Product Dev & UI/UX Design for Market Research Company

5.0 Dec 25, 2023

They delivered on time and offered additional innovative perspective to solve complicated problems. They went above and beyond to help us achieve our goals.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Recruiting Services for Cybersecurity Platform
5.0 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services. Read more
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Industry Experience

Talent First has demonstrated expertise across various industries, including cybersecurity, education, telecommunications, and others. Clients consistently recognize their strengths in recruiting high-quality candidates, swift response times, and effective collaboration. In the cybersecurity and telecommunications sectors, they excel in sourcing specialized talent, while in education, they showcase their ability to meet specific technical requirements. Overall, feedback reflects a strong positive sentiment across all industries, making Talent First a suitable partner for projects requiring skilled recruitment and innovative solutions.
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Software Education Research Information technology Telecommunications

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Kyiv, Ukraine

1a Sportyvna Square
Kyiv, Ukraine 01023
6 - 9

+443305332222

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EverHelp

5.0 48 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

65% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +1 service

5% Sales Outsourcing

EverHelp is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. Their reviews highlight a consistent theme of high-quality service, with 100% of testimonials praising their structured project management and ability to improve response times significantly. Approximately 90% of reviewers commend EverHelp for their proactive problem-solving and clear communication.

See all 48 projects
Reviews mention Reliable
Clients consistently praised EverHelp for their reliability, noting their strong project management and timely deliverables. One client highlighted, "Deliverables were consistently completed on time," while another remarked on their ability to adapt quickly to changing demands. Feedback emphasized their responsiveness, with clients stating, "Communication is reliable, they respond promptly." Overall, the sentiment reflects a high level of satisfaction with EverHelp's dependable support and commitment to maintaining service quality.

Live Chat Support for Tax Compliance Solutions Company

5.0 May 16, 2024

They have proved to be a reliable provider without any major issues, and their evident commitment to staff welfare is commendable. Furthermore, their COO Nataliia personally reached out for feedback post-onboarding, reflecting their customer-centric approach.
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Customer Support & Sales Outreach for Food Delivery Co

5.0 May 14, 2025

EverHelp demonstrated an exemplary approach to project management: they always delivered on time and exceeded our expectations, which gave the whole team a peace of mind during our collaboration. All tasks were done on time with no delays. They onboarded their team quickly before our peak season and always met agreed timelines, even when priorities shifted.
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Customer Support & Sales Outreach for Food Delivery Co

5.0 May 14, 2025

Their team felt like an extension of ours, always reliable and professional. Our overall experience with EverHelp has been excellent. They helped us solve real challenges, were easy to work with, and consistently delivered great results.
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Customer Service Outsourcing for Affiliate Tracking Platform

5.0 Dec 15, 2025

EverHelp demonstrated strong project management throughout our collaboration. They quickly adapted to our workflows, communicated clearly, and followed agreed-upon processes. Deliverables were consistently completed on time, and any adjustments or requests from our side were handled promptly. Their responsiveness and structured approach made day-to-day collaboration smooth and reliable.
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Customer Support Outsourcing for IT Company

5.0 Jun 3, 2026

Project management was reliable and well organized. Onboarding milestones, reporting, and process updates were delivered on schedule. During periods of increased demand, EverHelp adjusted coverage quickly and communicated operational changes clearly.
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5 of 5 reviews are 5 stars

4 new reviews for Customer Service Outsourcing services

Less than $10,000 avg. project cost

Reviewed 5 times in the past 6 months
In the past six months, clients have praised EverHelp for enhancing customer support operations across various sectors. Notably, response times improved significantly, with one client reporting a reduction from 12 hours to under 30 minutes. Clients appreciated EverHelp's proactive problem-solving and operational efficiency, which led to a 40% decrease in unresolved tickets and a 15% increase in customer satisfaction. While some reported initial challenges with complex scenarios, overall sentiment reflects strong satisfaction with their structured project management and responsiveness.
Read 5 Recent Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (13) Less than $10,000 (5) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service.
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Kyiv, Ukraine

Kyrylivska Street 40
Kyiv, Ukraine 02000
251 - 300

+380990060342

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LimTC

5.0 41 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services +1 service

10% HR Outsourcing

LimTC is a Customer Support Outsourcing company specializing in delivering comprehensive call center solutions and customer care outsourcing services. Across their reviews, LimTC consistently receives commendations for their ability to enhance customer satisfaction, with an average improvement in customer satisfaction scores of 25% reported by clients. Approximately 90% of clients praise LimTC for their effective project management and alignment with company values.

See all 41 projects
Reviews mention Well-executed projects
Clients have expressed high satisfaction with LimTC's execution on projects, highlighting their ability to adapt quickly to changing needs and deliver on time. One client noted a 200% increase in upselling revenue and a significant reduction in customer churn from 13% to 3%, attributing this success to LimTC's effective customer support team. The company's understanding of the client's industry and seamless transition to remote operations during the pandemic were also praised, leading to a renewed contract for an additional three years.

Customer Support Resources for Software Development Company

5.0 Oct 13, 2023

LimTC did an incredible job. They were quick to adjust to our needs and changes in processes and always delivered on time. Their project manager was always available to discuss teams progress and performance and if there were even slightest issues they made changes on the fly to assure smooth delivery.
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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight LimTC's effective support for client communication, achieving a 90% call handling rate and 70% email response rate. Clients appreciate the company's cultural fit and proactive management approach, noting their responsiveness to feedback. However, some expressed a desire for more structured prioritization of tasks, as the project operates on a first-come-first-served basis. Overall, sentiment towards LimTC remains positive, with emphasis on their adaptability and commitment to client satisfaction.
Read 1 Recent Review

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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised LimTC for providing excellent value for money, highlighting their competitive pricing and the quality of service received. For instance, one client noted, "Pricing fit our budget and good value for cost," while another remarked on their "impressive results" despite initial concerns about cost. Overall, the sentiment is overwhelmingly positive, with clients feeling that LimTC's services significantly exceed their investment, leading to enhanced productivity and customer satisfaction.
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More responsive than most other service providers

LimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

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Reviews mention Helpful
Clients have expressed high satisfaction with GotYourBack Support, highlighting their helpfulness and proactive approach. One COO noted the team's dedication, stating that they felt like an extended team and commended their ability to implement feedback effectively. The client's appreciation for the team's reasonable suggestions further underscores their helpfulness. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.

Team Outsourcing for Consumer Software Developers

5.0 Dec 14, 2020

Frankly speaking it really does feel as one team, and obviously has it's up's and downs, but the core success factor is ability to implement feedback and always think of end user interest what makes GotYourBack team an outstanding partner. They are all young ambitious and really helpful. When you hear their reasonable suggestions on how to improve something you know really well deserves respect.
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Industry Experience

GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce Beauty

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1 service

15% Public Relations

BPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.

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Reviews mention Innovative
Clients have expressed positive sentiments regarding BPO Nextdoor's innovative approach, highlighting their motivated and flexible team that actively seeks to optimize services. One client noted the company's ability to quickly adapt and implement a support center, emphasizing the effective collaboration and the incorporation of their own ideas into the project. Overall, feedback reflects a strong appreciation for the company's innovative mindset and responsiveness to client needs.

Call Center Services for Telemedicine Company

5.0 May 7, 2022

They are a very motivated and flexible team, seeking to optimize their services with their own ideas.
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Industry Experience

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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Germany (6) Ukraine (2) Estonia (1) United States (1)

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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +2 services

15% HR Outsourcing

15% IT Managed Services

Global Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.

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Reviews mention Proactive
Clients express high satisfaction with Global Bilgi's proactive approach, noting their consistent communication regarding project developments and challenges. One client highlighted that Global Bilgi always informs them of any issues promptly, ensuring transparency and adherence to timelines. Their ability to adapt quickly to changes and their commitment to meeting targets were also praised, with a specific mention of exceeding revenue targets by 20% despite external challenges. Overall, the sentiment reflects confidence in Global Bilgi's proactive management and service delivery.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi meets the deadlines. If an external issue comes up and we need to change our terms and conditions, they inform us proactively and try to adhere to the timelines anyway. There has not been any situation where we discovered something they didn’t inform us about.
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Intellink

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services +1 service

15% Sales Outsourcing

Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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Reviews mention Dedicated
The sentiment regarding Intellink's dedication is overwhelmingly positive. A client noted that Intellink 'delivered what they promised' and emphasized their eagerness and commitment to projects. The project manager's effective communication was highlighted as a significant asset, making collaboration seamless. Furthermore, the client appreciated their diligence and quick execution of tasks, indicating that Intellink's dedication significantly contributed to the project's success.

Data Annotation for Business Intelligence Solution Provider

5.0 Nov 5, 2020

Intellink is a young company that’s hungry for new projects. They try to perform their very best and are dedicated to their work. Our teams communicated via phone, Messenger, and email.
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Industry Experience

Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare Research

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Customer Service Outsourcing

30% IT Staff Augmentation

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Ukrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.

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Reviews mention Easy to work with
Clients consistently report that Ukrany is easy to work with, highlighting their flexibility and prompt communication. One client noted, 'Easy to work with. No hidden fees. Fast turnaround. All questions were answered on time.' Overall, the sentiment reflects a positive experience, with clients appreciating their transparency and responsiveness throughout the recruitment process.

Human Resources Services for Trucking Dispatch Service Co

5.0 Aug 9, 2022

The workflow between our team and theirs was easy to work with. There were no hidden fees, and the turnaround was fast. All questions were answered on time.
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Industry Experience

Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.
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Sweden (2) United States (1)

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Contio.tech

5.0 4 reviews

$10,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

25% Content Moderation Services

20% Application Management & Support +3 services

15% Data Annotation Services

10% Application Testing

10% Translation

Contio.tech is a Customer Support Outsourcing company providing multilingual customer care, call center solutions, and remote customer service. Reviews highlight their strong project management and ability to adapt quickly to clients' needs, with 97% of reviewers praising their commitment to quality and responsiveness, and notable improvements in customer satisfaction and operational efficiency.

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Reviews mention Adaptable
The feedback regarding Contio.tech's adaptability is overwhelmingly positive. Clients praised their ability to quickly adjust to specific needs, particularly in providing multilingual support and ensuring regulatory compliance. One client highlighted their 'commitment to quality and responsiveness,' noting that Contio.tech's adaptability significantly improved user satisfaction and engagement. Furthermore, their effective project management and timely delivery of key deliverables further demonstrate their flexible approach, although suggestions for improved communication during peak times were noted.

Content Moderation & Customer Support for Telecom Co

5.0 Aug 21, 2024

What stood out most about Contio.tech was their commitment to quality and responsiveness. Their ability to quickly adapt to our needs, provide exceptional multilingual support, and ensure regulatory compliance with precision was truly impressive. They demonstrated deep expertise, proactive communication, and a results-driven approach throughout the project.
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Content Monitoring for Intellectual Property Boutique

5.0 Aug 7, 2024

What stood out as most impressive about Contio.tech in this project is their ability to adapt quickly to our specialized needs. Contio.tech's flexibility and deep understanding of regulatory nuances enabled them to provide customized support that seamlessly integrated with our existing processes. The team's commitment to quality, their expertise in content review and data protection, ensured that high standards have been consistently met.
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Industry Experience

Contio.tech has demonstrated expertise across various industries, including telecommunications, legal, and research sectors. In telecommunications, they excelled in providing multilingual customer support and ensuring regulatory compliance, leading to improved customer satisfaction and operational efficiency. Within the legal industry, their content review services enhanced compliance and reduced operational costs significantly. Overall, clients commend their high-quality service, quick adaptability, and effective communication, making them a strong fit for projects requiring regulatory adherence, customer support, and content management.
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Research Legal Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently reported that Contio.tech offers good value for money, with several emphasizing that their pricing fits within budget constraints. For instance, one client noted the 'good value for cost' and highlighted a '30% reduction in costs per case handled' compared to traditional services. Overall, the sentiment is positive, with clients appreciating the balance of affordability and quality, which has contributed to improved customer satisfaction and operational efficiency.
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Kyiv, Ukraine

Vasylkivska st 14
Kyiv, Ukraine 02000
21 - 30

+380952176546

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MoveUp Solutions

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Kharkiv, Ukraine

Services provided

15% Customer Service Outsourcing

15% Accounting

15% Back Office Outsourcing +4 services

15% Blockchain

15% Call Center Services

15% IT Strategy Consulting

10% Recruiting

MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

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Reviews mention Proactive
Clients have expressed high satisfaction with MoveUp Solutions' proactive approach, highlighting their ability to quickly adapt to changing circumstances. One client noted their positive attitude and valuable suggestions for procedural improvements, emphasizing that this responsiveness significantly contributes to business progress. Overall, the sentiment reflects a strong appreciation for their proactive engagement and consistent high-level service, reinforcing their reputation as a reliable partner.

Customer Support for Lithuanian Digital Agency

5.0 Jul 12, 2018

We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward.
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Industry Experience

MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.
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Advertising & marketing Education

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.
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Kharkiv, Ukraine

Alchevskih
Kharkiv, Ukraine 61000
10 - 15

+38 066 922 8895

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Diya

4.7 8 reviews

$1,000+

< $25 / hr

50 - 249

Zhytomyr, Ukraine

Services provided

10% Customer Service Outsourcing

20% IT Managed Services

10% CRM Consulting and SI +6 services

10% Call Center Services

10% Cloud Consulting & SI

10% Cybersecurity

10% IT Strategy Consulting

10% Unified Communications Consulting & SI

10% Web Development

Diya is a Customer Service BPO specializing in Customer Support Outsourcing services. Reviews highlight their professionalism and effectiveness, with 100% positive feedback, emphasizing impressive dedication and excellent project management. Notably, Diya successfully implemented a 24/7 live chat feature, enhancing service satisfaction and efficiency.

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Reviews mention Unique expertise
Clients highlight Diya's unique expertise in IT support, particularly in providing responsive and skilled assistance tailored to specific project needs. One client noted their exceptional ability to manage complex IT tasks, including a 24/7 help desk solution, while another praised their continuous improvement in video quality for live streaming. Overall, the sentiment reflects strong satisfaction with Diya's technical proficiency, communication skills, and commitment to client success, fostering long-term partnerships.

Staff Augmentation for Technology Security Company

5.0 Dec 9, 2020

Their balance of technical skills, communication skills, and organizational skills also stands out for me. Everyone knows what’s going on, it gets done on time, and it gets done well.
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Live Streaming Support for Basketball League

5.0 Jun 18, 2020

They are very responsive, always available, and very skilled. They know what they are doing.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Home Heating Solutions Company
5.0 — Diya provides customer support services for a home heating solutions company. The team assists with live chat and email support, helping end customers solve issues with the client's products and Read more
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Industry Experience

Diya has garnered positive feedback across multiple industries, notably Consumer Products, IT Services, Government, and Consulting. Clients commend their responsiveness, professionalism, and adaptability. In Consumer Products, they excelled in customer support, while in IT Services and Consulting, their technical expertise facilitated significant operational improvements. Government clients appreciated their timely IT management. Overall, sentiment is highly favorable, positioning Diya as a strong partner for firms in these sectors seeking dedicated support and collaboration.
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Consumer products & services Consulting IT Services Government Sports Other Industry Information technology

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend the company's competitive pricing and overall value for money. For example, one client noted that Diya's pricing fit their budget and provided good value for cost, while another mentioned the reasonable pricing and adaptability of the team. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of their services, with clients appreciating both the quality of work and the financial investment required.
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eCall Call Center

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

ECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
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Adelina BPO

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Mobilunity BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

15% IT Staff Augmentation +6 services

10% Call Center Services

10% HR Consulting

10% IT Managed Services

10% Market Research

5% Other IT Consulting and SI

5% Other Marketing

Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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Amevalue

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Ivano-Frankivs'k, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1 service

10% Sales Outsourcing

Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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Graf Call Center

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Chervonohrad, Ukraine

Services provided

35% Customer Service Outsourcing

45% Call Center Services

20% Sales Outsourcing

Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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Shift-Arts

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Dnipro, Ukraine

Services provided

35% Customer Service Outsourcing

21% Back Office Outsourcing

20% IT Managed Services +2 services

14% Call Center Services

10% IT Staff Augmentation

Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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Codifire

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Uzhhorod, Ukraine

Services provided

20% Customer Service Outsourcing

20% IT Staff Augmentation

15% Web Development +6 services

10% Custom Software Development

10% IT Strategy Consulting

10% Low/No Code Development

5% AI Development

5% E-Commerce Development

5% Mobile App Development

Codifire, a midsize IT staff augmentation company, is located in Deventer, Netherlands and Uzhhorod, Ukraine. The team provides IT staff augmentation and Customer Service Outsourcing.
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Uzhhorod, Ukraine

5 L'va Tolstoho Street
Uzhhorod, Ukraine 88000
16 - 20

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Zenko Group

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Zenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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EnergeticHub

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

40% IT Managed Services

15% Call Center Services +2 services

10% Back Office Outsourcing

10% Sales Outsourcing

EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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CallTech Outsourcing

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Headquartered in L'viv, Ukraine, CallTech Outsourcing is a small answering service company. Their services include Call Center Services and Back Office Outsourcing.
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Lets call

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Zhytomyr, Ukraine

Services provided

20% Customer Service Outsourcing

20% Call Center Services

20% Conversion Optimization +2 services

20% Corporate Training & Coaching

20% Sales Outsourcing

Lets call is a Conversion Optimization company. They were launched in 2020, and their services include Conversion Optimization and Call Center Services.
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BSG

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Kyiv, Ukraine

Services provided

10% Customer Service Outsourcing

10% Blockchain Marketing

10% Call Center Services +7 services

10% Cybersecurity

10% Direct Marketing

10% Ecommerce Marketing

10% Email Marketing

10% IT Managed Services

10% Other Marketing

10% Robotics Process Automation

BSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.

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Adapter

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

25% Application Management & Support

25% Content Marketing +2 services

15% Call Center Services

10% Social Media Marketing

In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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A.R.C.E. Contact Center

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

A.R.C.E. Contact Center is a customer service BPO company specializing in call center solutions and customer support outsourcing. Reviews highlight their professionalism, timely responses, and effective communication, with clients noting their expertise and dedication. Both reviewers appreciated the multilingual services and project management efficiency, with 100% positive feedback on their commitment to meeting contractual goals.

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Reviews mention Transparent
Overall, client feedback highlights A.R.C.E. Contact Center's commitment to transparency in communication. One client noted their 'noteworthy' transparency, which facilitated a collaborative working relationship. Additionally, they consistently deliver required documentation and reports on time or upon request, reinforcing their reliability. The client expressed satisfaction with A.R.C.E.'s timely responses and dedication to providing exceptional support, indicating a strong alignment with their project needs.

Customer Support Services for Game Developer

5.0 Apr 10, 2023

Their unwavering commitment, expertise, and exceptional services have been paramount in delivering an unparalleled gaming experience to our players. ARCE's professionalism and timely responses have enabled us to work collaboratively, and their transparency in communication is noteworthy. We have enjoyed working with their team and commend their dedication to providing top-notch support and services.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Gas Station Brand
5.0 — A.R.C.E. Contact Center has been hired by a gas station brand for customer service support. They handle inbound and outbound calls and process requests received via SMS, chat, mobile app, and social Read more
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Industry Experience

A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Gaming IT Services Financial services Transportation

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England (2) Cyprus (1) Poland (1) Ukraine (1)

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CATI call center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

10% Customer Service Outsourcing

50% Call Center Services

10% Direct Marketing +3 services

10% Event Marketing

10% Market Research

10% Public Relations

CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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OnlineMarket

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

10% Customer Service Outsourcing

60% Call Center Services

30% Sales Outsourcing

OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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Well Tell

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Kharkiv, Ukraine

Services provided

10% Customer Service Outsourcing

45% Call Center Services

45% Sales Outsourcing

Established in 2010, Well Tell is an answering service. In Kharkiv, Ukraine, the team provides Call Center Services and Sales Outsourcing.
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Bird Service Company

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kyiv, Ukraine

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Based in Kyiv, Ukraine, Bird Service Company is a small call center. The team provides Call Center Services and Customer Service Outsourcing.
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CSL - Customer Support Lviv

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

L'viv, Ukraine

Services provided

30% Customer Service Outsourcing

70% Call Center Services

CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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MSV Multicall

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

L'viv, Ukraine

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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Trust Recruitment Services

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Kyiv, Ukraine

Services provided

25% Customer Service Outsourcing

60% HR Consulting

15% IT Staff Augmentation

Trust Recruitment Services specializes in sourcing qualified candidates for technical roles, such as Technical Support Engineers and iOS developers. Reviews indicate a high level of satisfaction with the quality and speed of their recruitment process, highlighting their professionalism and effective communication throughout. Trust Recruitment Services successfully provided candidates that met the client's needs, resulting in long-term employment satisfaction.

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Runway

5.0 1 review

$1,000+

< $25 / hr

250 - 999

L'viv, Ukraine

Services provided

13% Customer Service Outsourcing

37% Call Center Services

25% Back Office Outsourcing +2 services

13% HR Outsourcing

12% Recruiting

Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
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L'viv, Ukraine

б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 79000
41 - 49

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Dealist Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kharkiv, Ukraine

Services provided

25% Customer Service Outsourcing

50% Translation

25% Call Center Services

Dealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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euroanswer

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

30% Customer Service Outsourcing

30% Call Center Services

15% IT Managed Services +3 services

10% Back Office Outsourcing

10% Staffing

5% Recruitment Process Outsourcing

Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
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Kyiv, Ukraine

21 Tatarska Street
Kyiv, Ukraine 04107
1

+40 317 305 000

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