- 0 of 1 Back Office Outsourcing reviews are 5 stars
- 1 new review for Back Office Outsourcing in past 6 months
- $1,000,000 – $9,999,999 avg. project cost
Back Office Outsourcing PROJECT HIGHLIGHT
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Satellite Office is a Business Process Outsourcing (BPO) firm specializing in Offshore Administrative Services and Remote Office Support. Their services are highly praised, with over 90% of feedback emphasizing their exceptional recruitment, HR management, and clear communication. They are noted for transparency and cost efficiency, becoming a valued partner in clients' operations.
Back Office Outsourcing PROJECT HIGHLIGHT
4.5 — Satellite Office provides offshore recruiting and HR management services for an adtech company. The team is in charge of recruiting, training, onboarding, and continuously managing staff members for Read more
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TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Overall, clients consistently commend TechSpeed Inc. for their strong communication skills. They noted the company's transparency, timely updates, and responsiveness to inquiries. For instance, one client highlighted that TechSpeed communicated delivery times throughout a critical project, while another praised their ability to address changes promptly. The sentiment across reviews is overwhelmingly positive, with clients appreciating the professionalism and clarity in communication that facilitates seamless collaboration.
TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Growth Hub is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. Across their reviews, they are consistently praised for their efficiency, accuracy, and quick turnaround, with 100% positive feedback. Clients highlight their ability to streamline processes and enhance data management, demonstrating a strong alignment with company values and delivering excellent value for the cost.
Clients consistently highlight Growth Hub's proactive approach in their engagements. One reviewer noted, "Donne is incredibly proactive, helpful and efficient," emphasizing the team's responsiveness and attention to detail. Another client remarked on Growth Hub's ability to not only meet requests but also provide valuable advice for efficiency, stating, "They’re very proactive and dialed into our needs." Overall, the sentiment reflects a strong appreciation for Growth Hub's initiative and dedication to client success.
Yes - Donne is incredibly proactive, helpful and efficient. The attention to detail and care provided for a successful outcome for all parties are impressive. No areas for improvement were noted.
The competency of Growth Hub’s upper- and mid-level management is amazing. They’re dialed into our needs and very proactive. They’re not just doing what I request, Growth Hub also provides advice on how we can be more efficient and accurate in our partnership.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Growth Hub helped integrate a finance firm's CRM with the Pitchbook platform in order to identify 15,000 companies. The team also built proprietary applications that automated the client's Read more
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Valoris Center provides Back Office Services, including BPO and Administrative Outsourcing. Reviews highlight their effective project management, timely delivery, and strong communication, particularly praising their availability and affordability. Overall, clients express satisfaction with Valoris Center's capability in handling warranty repairs and improving response times, making them a reliable choice for remote office support.
The sentiment regarding Valoris Center's flexibility is overwhelmingly positive across multiple reviews. Clients appreciate their adaptability to varying demands, with one stating, "Valoris has always been a flexible partner, adapting to our needs, especially during peaks." Another client highlighted their ability to manage fluctuating volumes and noted, "We appreciate Valoris Center's flexibility and capacity to adapt." Overall, Valoris Center is recognized for their proactive approach and quick response to client requirements.
Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.
Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.
The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.
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Recent client feedback for Valoris Center highlights their strong performance in customer engagement and project management. One client praised their flexibility and effective communication, achieving a 20% appointment success rate. Another noted an impressive 80% contact rate with new customers and a proactive approach that enhanced customer experience. Overall, sentiment is highly positive, with clients appreciating their professionalism, innovative ideas, and commitment to delivering results, without any noted areas for improvement.
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More responsive than most other service providers
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SupportYourApp is a Business Process Outsourcing (BPO) company that excels in providing Remote Back Office Solutions, including content moderation services. They are praised for their adaptability and efficient communication, with 100% of reviews highlighting their positive and open interaction, demonstrating strong project management and responsiveness to client needs.
SupportYourApp consistently receives high praise for the quality of their work, with clients noting their impressive performance and professional support. One client highlighted the 'high-level, personalized support' and 'smooth operations,' while another rated their consultant's work as '10/10.' Many reviews commend the team's ability to integrate quickly and effectively into existing systems, showcasing their adaptability and commitment to client satisfaction. Overall, the sentiment reflects a strong confidence in the quality and reliability of SupportYourApp's services.
We're more than satisfied with SupportYourApp's services and can evaluate the consultant’s work and dedication as 10/10.
Their ability to expand our support team with the most suitable people who stay for a long time and provide good results no matter the flow.
It is also seamless adding more consultants to our team and the team's ability to resolve tough cases and handle large ticket volumes is impressive.
Their loyalty and the way they not only maintain, but increase the quality of service through the years. We consider them an integral and organic part of our company.
They have also delivered on every expectation we had and were able to adjust their service in accordance with our requirements.
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Back Office Outsourcing PROJECT HIGHLIGHT
4.0 — SupportYourApp provides back-office outsourcing services to a music distribution company. They've deployed 21 specialists to assist the client with backend content moderation. Read more
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In the past six months, client feedback for SupportYourApp has been overwhelmingly positive, highlighting their adaptability and professional setup. Clients noted faster response rates and increased customer satisfaction (CSAT) due to dedicated support teams. A notable instance includes a client appreciating the knowledge and commitment of their consultant, contributing to improved customer retention. Overall, clients expressed satisfaction with the service quality and responsiveness, with minimal requests for improvement.
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Hugo is a business process outsourcing company specializing in back office and administrative support services. Their clients commend their adaptability, efficiency, and ability to enhance operational capabilities, with 100% positive feedback highlighting streamlined processes and notable improvements in compliance and support infrastructure. Specifically, Hugo achieved a 99.8% order processing accuracy and reduced supplier onboarding time by 40%.
Clients consistently praised Hugo for their transparency in project management, highlighting regular updates and clear communication as key strengths. One client noted, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.' Additionally, another remarked on the 'sense of transparency that instilled confidence.' Overall, the sentiment surrounding transparency is overwhelmingly positive, with clients appreciating the open lines of communication and proactive approach to project management.
Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Hugo provides ongoing customer support for a food delivery platform. They manage customer complaints, push notifications, content publishing, and multilingual support across 40 countries. Read more
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Cloud Accountant Staffing is a staffing agency specializing in recruiting and placing accountants and bookkeepers. Across reviews, 100% of clients commend their effective communication, with more than 70% highlighting their cultural alignment and strong values. Clients consistently note their efficient and smooth processes, with no significant areas for improvement identified.
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Our cost effective, customizable, and flexible outsourcing solutions quickly optimize your business operations. With the support of a dedicated customer service or back-office team you can
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Vox Code is a data management company specializing in data entry, wrangling, and project management services. They have received consistently positive feedback, with clients praising their timely delivery, accuracy, and excellent value. Approximately 100% of the reviews highlight their friendly and organized approach, indicating a strong culture fit and effective communication.
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morph is a versatile outsourcing company that provides customer support, product design, software development, and web development services. The feedback from their clients reflects a high satisfaction rate, with over 90% of reviews highlighting their proactive project management, strong cultural alignment, and exceptional staff dedication. Many reviewers commend morph for their commitment to quality and efficiency, which has significantly benefited their business operations and growth.
Clients consistently note Morph's proactive approach, highlighting their ability to anticipate needs and deliver solutions efficiently. One client emphasized that Morph's team is 'always proactive in solving problems and getting tasks completed before we even ask,' while another praised their 'strong dedication' and 'impressive' ideas for improving business processes. Overall, feedback reflects a positive sentiment regarding Morph's proactive engagement and effective project management.
Yes, they are always proactive in solving problems and getting tasks completed before we even ask. Any time we have deliverables, they work very efficiently to ensure the deadlines are always met, and that they have all the information they need to do so.
The team is proactive, has strong English skills, and shows a great amount of dedication. They came up with ideas to make our processes more efficient. For example, they decided to open up a call center staffed with customer service agents. The team is always working on new proposals. Each month, they provide monthly metrics updates.
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Fyxer Industries Ltd is a comprehensive service provider excelling in customer support, back-office processing, and digital marketing. They have received overwhelmingly positive feedback, with 100% of reviewers highlighting their dedication to client satisfaction and effective communication. Their ability to tailor services to clients' unique needs and deliver measurable outcomes, such as increased customer satisfaction and sales, is consistently praised.
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Rhein Solutions is a Back Office Outsourcing company founded in 2015. The agency focuses on Back Office Outsourcing and Advertising.
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Rely Staff is a call center established in 2021. The team focuses on Call Center Services and Back Office Outsourcing and is located in Novi Sad, Serbia.
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Let's Process IT is a Customer Service Outsourcing company founded in 2021. Located in Beograd, Serbia, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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TMF Group is a Back Office Outsourcing company. The Beograd, Serbia-based firm was founded in 1988. Their team focuses on Back Office Outsourcing.
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Lalallalalala is a Beograd, Serbia-based call center. Founded in 2020, the team specializes in Call Center Services and Back Office Outsourcing.
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Customer Service Outsourcing company The Contact Service was founded in 2014. The midsize team specializes in Customer Service Outsourcing and Call Center Services.
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Headquartered in Beograd, Serbia, Sourcing Serbia is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Recruiting and were established in 2017.
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Almi Remote Assistant Services is a Back Office Outsourcing company in Jagodina, Serbia. Established in 2017, the team focuses on Back Office Outsourcing and Call Center Services.
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Intelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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