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Tech Fi Technologies

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Inbound and Outbound Call Center, India

Tech Fi Technologies, is a customer service-focused organization dedicated to provide exceptional support and assistance to our clients and their customers. Our call center operates with a team of skilled and well-trained professionals who are committed to delivering top-notch service and ensuring customer satisfaction.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Gurugram, India
  • Year founded
    Founded 2016

2 Locations

  • Gurugram , India
  • Gurugram , India

Service Lines
Call Center Services
45%
Customer Service Outsourcing
25%
Content Moderation Services
15%
Sales Outsourcing
10%
Back Office Outsourcing
5%
Select Focus Area
Inbound Services
Answering services
45%
Inbound appointment scheduling
40%
Virtual receptionist
15%
Content Moderation Channels
Chat Moderation Services
35%
Social Media Moderation
35%
Profile Content Moderation
30%
Content Moderation Media
Audio Moderation
25%
Image Moderation
25%
Text Moderation
25%
Video Moderation
25%
Customer Service Outsourcing
Chat Support Services
25%
Email Support Services
25%
Order Processing & Taking
25%
Phone Support Services
25%
Outbound Services
B2C Telemarketing & telesales
25%
Collections Recovery Services
25%
Customer Surveys & Market Research Calls
25%
Third party verification
25%
Sales Outsourcing
B2B Lead Generation
35%
B2B Lead Qualification
35%
B2B Appointment Setting
30%
Industries
Food & Beverage
30%
Gaming
30%
eCommerce
25%
Business services
5%
Consumer products & services
5%
Medical
5%
Clients
Midmarket ($10M - $1B)
60%
Small Business (<$10M)
30%
Enterprise (>$1B)
10%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.9 /5

What Clients Have Said

Tech Fi Technologies offers competitive pricing and delivers high-quality services. Clients highlight their cost-effectiveness, efficient project management, and ability to meet deadlines. Specific project costs were not disclosed, but overall value for cost is consistently praised across various projects.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 12 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Tech Fi Technologies Review Insights

Overall Review Rating

4.9
  • Quality 4.8
  • Schedule 4.7
  • Cost 4.9
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Strong Subject Knowledge and Patience

    Clients consistently praised Tech Fi Technologies for their deep subject knowledge and patient approach, which contributed to successful project outcomes. Their expertise was particularly noted in web design and development projects.

  • Effective Communication and Collaboration

    Tech Fi Technologies is recognized for excellent communication, facilitating a seamless workflow. Clients appreciated the direct and frequent communication, which helped in customizing projects to meet specific needs.

  • High-Quality and Timely Deliveries

    The company is commended for delivering high-quality work within agreed timelines. Clients noted that projects were completed on time and met their expectations, often exceeding them in quality.

  • Responsive and Diligent Team

    Tech Fi Technologies' team is described as responsive and diligent, quickly addressing action items and client feedback. This proactive approach ensured client satisfaction and successful project completion.

  • Customized Solutions to Client Needs

    The company excels in providing tailored solutions, allowing clients to have significant input in the design and functionality of their projects. This customization was a key factor in client satisfaction.

  • Potential for More Innovative Designs

    While overall satisfaction was high, some clients suggested that Tech Fi Technologies could incorporate more innovative and out-of-the-box design ideas to enhance their offerings further.

Tech Fi Technologies Reviews

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Services
Project Cost
Industry
Location

Call Center Services for Digital Marketing Company

  • Call Center Services
  • Less than $10,000
  • June 2019 - Jan. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They call every day and ask for feedback..."

Jan 28, 2020
Digital Marketer, Branding Height Technologies
Ashish Kumar
Verified
  • Other industries
  • Delhi, India
  • 51-200 Employees
  • Online Review
  • Verified

Tech Fi Technologies provided an employee to handle outsourced call center services. They also offered telemarketing, email support, and chat support. 

Web & Mobile App Dev for Digital Marketing Co

  • Web Development
  • $10,000 to $49,999
  • Jan. 2018 - June 2019
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"They were available 24/7."

Jan 10, 2020
Project Manager, Marketing and Advertising Agency
Anonymous
  • Advertising & marketing
  • New York, United States
  • 1-10 Employees
  • Online Review

Tech Fi Technologies developed a website and a mobile application for a digital marketing services provider. 

Showing 11-12 of 12 Reviews

Locations (2)

264, Udyog Vihar, Phase 1, Sector 20 Gurugram, India 122016

101 - 150

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