Top Phone Support Services in Malaysia
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$100,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Services provided
Focus Areas
See all 12 projectsTDCX specializes in Customer Support Outsourcing and Call Center Outsourcing, addressing customer service, account security, and merchant risk assessments. Reviews highlight TDCX's high performance, efficiency, and quality in delivering deeply insightful analysis. Their strong client engagement, transparency, and collaborative culture have led to numerous operational enhancements and successful outcomes.
Transparent
Professional
Creative
Understands the needs of their clients
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$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Services provided
Focus Areas
See all 5 projectsSummitNext offers Customer Support Outsourcing services, including social listening, reporting, and community management across social media platforms. Reviews highlight their proactive project management, accuracy, and timely delivery of data. Clients commend SummitNext for their alignment with company values and their commitment to high-quality service, making them a reliable partner for Customer Service Outsourcing needs.
Communicative
Well-organized projects
4.5 out of 5.0 rating for cost
Flexible
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
Focus Areas
See all 3 projectsSRG ASIA PACIFIC provides comprehensive Customer Support Outsourcing, including inbound contact center operations and outbound telesales services. Reviews highlight their excellent value for money, strong project management capabilities, and client-oriented approach. However, there are noted areas for improvement in their outbound telesales team performance.
Timely
Open to feedback
Flexible
1 review mentions Customer Service Outsourcing
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
Focus Areas
See all 6 projectsCanaan Communication & Technologies (MSC) specializes in Customer Support Outsourcing, providing services such as handling inquiries, complaints, and feedback through various channels like phone, email, and live chat. Reviews highlight their cost-effectiveness, responsiveness, and ability to meet Service Level Agreements, making them a valuable partner for enhancing customer satisfaction and loyalty.
Completed projects in 2 countries
1 review mentions Customer Service Outsourcing
4.9 out of 5.0 rating for cost
Collaborative
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
Focus Areas
See all 3 projectsDaythree Business Services specializes in customer support, telesales, and market research services, including call center operations and customer engagement. Reviewers commend the company for their cooperative management, high staff engagement, and ability to adapt to business needs. However, there are suggestions for improvement in workforce management and maintaining long-term customer engagement.
Understands the needs of their clients
Proactive
Great project management
Collaborative
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$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Services provided
Focus Areas
See all 2 projectsENVO BPO offers services in telemarketing, database collection, lead generation, and sales support. The overall feedback indicates high satisfaction with their professionalism, service quality, and dedication to understanding client needs, though there was a noted area for improvement in project initiation time. ENVO BPO effectively supports business goals by delivering detailed, comprehensive databases and qualified leads.
Exceeds expectations
Dedicated
4.8 out of 5.0 rating for cost
Accommodating
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$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Services provided
Focus Areas
Customer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
Focus Areas
FIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.
Read more -
$100,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Services provided
Focus Areas
See all 2 projectsSwivelt offers B2B marketing services for brand awareness and CRM tool implementation. Reviews highlight their effectiveness in increasing brand awareness and generating leads, as well as creating efficient sales tools. Clients commend their experience, quality of work, and friendly, communicative team.
Completed projects in 2 countries
Communicative
Understands the needs of their clients
Creative
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$5,000+$100 - $149 / hr10 - 49Kuala Lumpur, Malaysia
Services provided
Focus Areas
Established in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI.
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$5,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Services provided
Focus Areas
Bendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.
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$1,000+Undisclosed10 - 49Petaling Jaya, Malaysia
Services provided
Focus Areas
Data Synergo Sdn Bhd is an Event Marketing company. Their small team is headquartered in Petaling Jaya, Malaysia. Their services include Event Marketing and Direct Marketing.
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$250,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Services provided
Focus Areas
Founded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.
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UndisclosedUndisclosed10,000+Kuala Lumpur, Malaysia
Services provided
Focus Areas
Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Build My Project BriefList of the Top 5 Malaysia Customer Service Phone Support Companies
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$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
31.5/40.015.6/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
40% Customer Service Outsourcing33% Phone Support Services60% Other -
$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Ability to deliver
31/40.016/20 Reviews7.7/10 Clients & Experience7.2/10 Market PresenceService focus
45% Customer Service Outsourcing50% Phone Support Services55% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32/40.016.2/20 Reviews9.3/10 Clients & Experience6.5/10 Market PresenceService focus
25% Customer Service Outsourcing35% Phone Support Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Ability to deliver
27.4/40.013/20 Reviews6/10 Clients & Experience8.5/10 Market PresenceService focus
20% Customer Service Outsourcing36% Phone Support Services80% Other -
$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
24/40.015.6/20 Reviews2.5/10 Clients & Experience5.9/10 Market PresenceService focus
15% Customer Service Outsourcing40% Phone Support Services85% Other -
$5,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing60% Phone Support Services50% Other -
UndisclosedUndisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing40% Phone Support Services75% Other -
$100,000+Undisclosed10 - 49Kuala Lumpur, Malaysia
Ability to deliver
22.5/40.016.2/20 Reviews1.3/10 Clients & Experience5/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$5,000+$100 - $149 / hr10 - 49Kuala Lumpur, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$5,000+$100 - $149 / hr2 - 9Petaling Jaya, Malaysia
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$100,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Ability to deliver
30.6/40.017/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
60% Customer Service Outsourcing33% Phone Support Services40% Other -
$1,000+Undisclosed10 - 49Petaling Jaya, Malaysia
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$250,000+Undisclosed10,000+Kuala Lumpur, Malaysia
Ability to deliver
9.3/40.00/20 Reviews1.2/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing40% Phone Support Services90% Other -
UndisclosedUndisclosed10,000+Kuala Lumpur, Malaysia
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing70% Phone Support Services67% Other