Top Virtual Assistant Services in Jamaica

Ratings Updated: April 24, 2026

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2 Leaders 6 Contenders

8 Companies

Country: Jamaica

Back Office Outsourcing: Virtual Assistant

List of the Top Jamaica Virtual Assistant Companies

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Remote CoWorker

4.8 182 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

10% Claims Processing +4

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

Remote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Virtual Office Support, offering services such as administrative support, scheduling, and task management. The reviews reflect overwhelmingly positive feedback, with clients praising their efficiency, responsiveness, and professional project management. Approximately 90% of reviewers highlighted the company's ability to significantly enhance productivity and streamline operations.

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17 of 17 reviews are 5 stars

10 new reviews for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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22 of 25 Virtual Assistant reviews are 5 stars

3 new reviews for Virtual Assistant in past 6 months

Less than $10,000 avg. project cost

Virtual Assistant Experience

Overall, Remote CoWorker has received overwhelmingly positive feedback for their Virtual Assistant services, with 95% of clients reporting satisfaction. Common themes include exceptional communication, quick task execution, and considerable time savings for clients, averaging 5-10 hours per week. Clients frequently commend their assistants for independence, responsiveness, and adaptability. The company's project management has been noted for its efficiency, with all projects delivered on time. Notably, 100% of reviewers expressed no areas for improvement, highlighting the strong alignment of their services with client needs.
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Industry Experience

Remote CoWorker has demonstrated strength across diverse industries including real estate, legal, medical, and business services. Clients praised their effective communication, responsiveness, and ability to deliver timely results, resulting in increased efficiency and productivity. In real estate, they enhanced appointment setting for agents, while in legal, they matched firms with qualified assistants. The medical sector benefitted from improved administrative workflows. Overall, satisfaction is high across industries, indicating a strong fit for organizations seeking reliable virtual assistance.
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Business services Real estate Advertising & marketing Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal Medical

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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

75% Virtual Assistant

25% Data Entry & Processing

Prialto is a Business Process Outsourcing (BPO) company specializing in Remote Back Office Solutions and Administrative Support Services. They are praised for their effective project management, responsive communication, and seamless integration into clients' workflows. With over 90% of reviews highlighting their strong culture fit and timely delivery, Prialto is commended for its team-based support approach, ensuring continuity and efficiency in administrative tasks.

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Reviews mention Efficient
The sentiment regarding efficiency in Prialto's services is overwhelmingly positive. Clients noted significant improvements in productivity, with one user reporting a reallocation of over one full-time workday per week to strategic tasks. Prialto's project management was highlighted for consistently delivering tasks ahead of schedule, with proactive communication and solutions-focused responses. Clients appreciated the seamless integration of Prialto's assistants into their workflows, significantly enhancing operational efficiency and overall satisfaction.

HR, R&D & Customer Service Support for Green Technology Co

5.0 Sep 5, 2023

Our Prialto team member has transitioned our CRM with over 3500 contacts effectively and efficiently, with a keen eye towards improving on existing processes. Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations.
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Administrative Support for Concierge Medicine Practice

5.0 Dec 4, 2024

The provider was described as responsive, efficient, coachable, and having an excellent attitude. The process started with a discovery call focused on learning about the client's needs, ensuring efficiency in understanding requirements. The leadership team was intimately involved during the onboarding process and attended initial meetings to ensure alignment and role clarity, showcasing their commitment to efficient project management.
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Business Services for Commercial Auto Insurance Company

5.0 Apr 10, 2023

Prialto supports you to make sure you are getting as much value as possible from their service. Prialto has considerably improved my overall efficiency by allowing me to offload tasks. I have complete confidence that they will get done well and in a timely manner.
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Virtual Assistant Services for Consulting Firm

4.5 Jul 31, 2025

Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whether tracking grant deliverables, flagging urgent communications, or juggling complex calendar needs, Christine and the Prialto team ensured nothing slipped through the cracks. Onboarding was efficient, with clear timelines and regular status updates.
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3 of 3 reviews are 5 stars

2 new reviews for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback on Prialto highlights a strong overall sentiment, emphasizing their timely delivery and high-quality support. One client noted impressive follow-up speed and effective team communication, while another appreciated the time-saving organization of their Google Drive, which saved three hours weekly. Clients reported satisfaction with the value for cost and the alignment of company culture. No significant areas for improvement were mentioned, indicating a consistent positive experience across engagements.
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United States (37) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricing

Prialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.
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Sharkhelpers

4.9 7 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Serves Jamaica

Services provided

15% Back Office Outsourcing

20% Recruiting

20% Staffing +4

15% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Focus Areas

40% Virtual Assistant

40% Data Entry & Processing

10% Legal Outsourcing +1

10% Writing & Content Creation Outsourcing

Sharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.

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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read more
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Industry Experience

Sharkhelpers has garnered positive feedback across various industries including Information Technology, Supply Chain, and Advertising & Marketing. In IT, clients praised their efficient recruitment processes and strong project management, leading to successful team expansions. In Supply Chain, they delivered effective sales and marketing support, enhancing client outreach. In Advertising & Marketing, companies noted their ability to source top-quality talent, greatly improving operational efficiency. Overall, Sharkhelpers is noted for their responsiveness, attention to detail, and alignment with client values, making them a strong fit for tech, logistics, and marketing projects.
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Information technology Supply Chain, Logistics, and Transport Advertising & marketing Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.
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More responsive than most other service providers

Sharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Services provided

19% Back Office Outsourcing

41% Call Center Services

29% Customer Service Outsourcing +1

11% Sales Outsourcing

Focus Areas

10% Virtual Assistant

25% Data Entry & Processing

20% Claims Processing +3

20% Medical Billing Services

15% Payment Processing

10% Revenue Cycle Management

ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.

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Reviews mention Well-organized projects
Clients consistently praised ContactPoint 360 for their well-organized project management. One reviewer highlighted their proactive approach, noting that deliverables were consistently on time and they were responsive to changing requirements. Another client emphasized their responsiveness and organization, stating that the project management team met deadlines and was open to feedback. Overall, the sentiment regarding project organization is highly positive, reflecting a commitment to quality and efficiency.

Call Center Services for Marketing Agency

5.0 Nov 12, 2025

Their project management team was responsive, well-organized, and consistently met deadlines. They were always open to feedback and quick to implement changes.
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Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
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Montego Bay, Jamaica

Crane Boulevard
Montego Bay, Jamaica
201 - 250

876-229-3292

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

35% Call Center Services +1

10% Sales Outsourcing

Focus Areas

35% Virtual Assistant

35% Legal Outsourcing

15% Claims Processing +2

10% Medical Billing Services

5% Data Entry & Processing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Ocho Rios, Jamaica

Services provided

20% Back Office Outsourcing

80% Customer Service Outsourcing

Focus Areas

60% Virtual Assistant

20% Writing & Content Creation Outsourcing

10% Claims Processing +2

5% Data Entry & Processing

5% Payment Processing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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Ocho Rios, Jamaica

109 Main Street
Ocho Rios, Jamaica
101 - 150

8764720779

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Yateman International

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Services provided

25% Back Office Outsourcing

50% Staffing

25% Call Center Services

Focus Areas

50% Virtual Assistant

50% Data Entry & Processing

Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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ThinkNChange

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

10% Custom Software Development

10% Cybersecurity +7

10% Enterprise App Modernization

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

5% API Development

5% Other Application Development

5% Other IT Consulting and SI

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

25% Legal Outsourcing +1

25% Writing & Content Creation Outsourcing

ThinkNChange, a Back Office Outsourcing company, is in Libertyville, Illinois and Kingston, Jamaica. They focus on Back Office Outsourcing and Cybersecurity.
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Kingston, Jamaica

Call Center Building University of West Indies Mona Campus
Kingston, Jamaica
16 - 20

2622446140

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BOULOU BLUE

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

40% Call Center Services

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Virtual Assistant

15% Claims Processing

15% Data Entry & Processing +5

15% Legal Outsourcing

15% Revenue Cycle Management

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

64 Mannings Hill Road
Kingston, Jamaica
50 - 75

1866-611-6943

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

25% Call Center Services +3

10% Custom Software Development

5% AI Development

5% AR/VR Development

Focus Areas

30% Virtual Assistant

70% Data Entry & Processing

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Kingston, Jamaica

5 Courtney Walsh Drive
Kingston, Jamaica JMA AW08
1001 - 2000

+18766345461

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

40% Call Center Services

30% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

10% Virtual Assistant

55% Medical Billing Services

35% Claims Processing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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Reviews mention Hard working
Clients have consistently praised Fusion CX for their hard work and dedication. One client noted their impressive ability to manage operations even during holidays, highlighting their commitment to providing continuous service. Additionally, the successful handling of over 6,000 calls per month resulted in doubled sales, demonstrating their effectiveness and diligence in meeting project demands. Overall, the sentiment reflects a strong appreciation for their hardworking nature and reliability in delivering results.

Order & Complaint Management Support for Delivery App Co

5.0 Jul 5, 2022

What did you find most impressive or unique about this company? They manage to work even within holidays.
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Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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Kingston, Jamaica

15 Old Hope Rd
Kingston, Jamaica
201 - 250

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Proven

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 vlbpo cx

2 Magissistant

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Jamaica Virtual Assistant Companies

vlbpo cx

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Ability to deliver

26.7/40.0

16.6/20 Reviews

4.6/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Back Office Outsourcing

35% Virtual Assistant

90% Other

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Magissistant

Undisclosed

< $25 / hr

50 - 249

Ocho Rios, Jamaica

Ability to deliver

7.2/40.0

0/20 Reviews

3.2/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

60% Virtual Assistant

80% Other

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Yateman International

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Back Office Outsourcing

50% Virtual Assistant

75% Other

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ThinkNChange

$5,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

25% Virtual Assistant

75% Other

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BOULOU BLUE

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

10% Virtual Assistant

75% Other

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VXI Global Solutions Inc.

$25,000+

< $25 / hr

10,000+

Kingston, Jamaica

Ability to deliver

8.7/40.0

0/20 Reviews

3/10 Clients & Experience

5.7/10 Market Presence

Service focus

10% Back Office Outsourcing

30% Virtual Assistant

90% Other

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ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Ability to deliver

25.2/40.0

16.4/20 Reviews

2.7/10 Clients & Experience

6.1/10 Market Presence

Service focus

19% Back Office Outsourcing

10% Virtual Assistant

81% Other

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Fusion CX

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Ability to deliver

34.2/40.0

14.6/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

10% Back Office Outsourcing

10% Virtual Assistant

90% Other

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Top Virtual Assistant Services in Jamaica

List of the Top Jamaica Virtual Assistant Companies

Reviewed 17 times in the past 6 months

Virtual Assistant Experience

Industry Experience

Select Industry to see insights

Reviews mention Efficient

HR, R&D & Customer Service Support for Green Technology Co

Administrative Support for Concierge Medicine Practice

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Reviewed 3 times in the past 6 months

Prialto Unit

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What Clients Have Said

Sharkhelpers is very responsive

Reviews mention Well-organized projects

Call Center Services for Marketing Agency

Customer Support & Call Center Services for SEO Company

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Industry Experience

Select Industry to see insights

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Reviews mention Hard working

Order & Complaint Management Support for Delivery App Co

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Tell us what you need — we’ll match you with top agencies in minutes.

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List of the Top 2 Jamaica Virtual Assistant Companies

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Can AI Replace Financial Service Providers?

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