Top Virtual Assistant Services in Jamaica

Ratings Updated: April 3, 2026

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2 Leaders 6 Contenders

8 Companies

Country: Jamaica

Back Office Outsourcing: Virtual Assistant

List of the Top Jamaica Virtual Assistant Companies

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Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

10% Claims Processing +4

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

Remote CoWorker is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. Their reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their efficiency, responsiveness, and professionalism. Clients frequently commend their ability to deliver timely and organized support, leading to increased productivity and time management improvements.

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22 of 25 Virtual Assistant reviews are 5 stars

3 new reviews for Virtual Assistant in past 6 months

Less than $10,000 avg. project cost

Virtual Assistant Experience

Remote CoWorker has received overwhelmingly positive feedback for their virtual assistant services, with 95% of clients reporting satisfactory experiences. Key strengths highlighted include efficient task management, responsiveness, and exceptional project oversight. 90% of reviews commend the ability of assistants to learn quickly and work independently, while 80% of clients noted significant improvements in productivity, saving up to 10 hours a week. Overall, clients appreciate the personalized support and effective communication throughout their engagements.
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56 of 68 Back Office Outsourcing reviews are 5 stars

10 new reviews for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Podcast Production
5.0 — Remote CoWorker was hired by a podcast production company to schedule guests and provide personal assistance to the lead producer. Read more
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
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Prialto

5.0 44 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

75% Virtual Assistant

25% Data Entry & Processing

Prialto is a Business Process Outsourcing company specializing in Administrative Support Services and Remote Office Support. Clients praise their ability to improve efficiency, with 88% of reviews highlighting time savings and improved organization. The company is commended for responsive communication and a supportive team structure, though some suggest industry-specific improvements. Overall, Prialto is a reliable choice for administrative outsourcing needs.

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Reviews mention Trustworthy
Clients express a strong sentiment of trustworthiness towards Prialto, noting their professionalism, reliability, and proactive communication. One client highlighted the indispensable role of their assistant, Christine, who not only managed tasks efficiently but also demonstrated emotional intelligence and strategic thinking. Feedback consistently emphasizes the seamless integration of Prialto's services into their operations, enabling clients to confidently delegate responsibilities while enhancing operational efficiency and client satisfaction.

Virtual Assistant Services for Consulting Firm

4.5 Jul 31, 2025

The trust, professionalism, and reliability Christine and the Prialto team have brought to the table have enabled me to confidently delegate, focus on scaling my business, and deliver an even higher standard of service to clients. Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Prialto’s ability to integrate seamlessly into my complex, high-touch consulting environment, handling everything from grant pipeline management to sensitive client communications, has been remarkable.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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United States (36) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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$1,500 Best for individuals $4,500 Best for small teams (3 units) $14,500 Best for larger teams (10 units) * Custom pricing

Prialto Unit
We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.
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Sharkhelpers

4.9 7 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

Serves Jamaica

Services provided

15% Back Office Outsourcing

20% Recruiting

20% Staffing +4

15% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Focus Areas

40% Virtual Assistant

40% Data Entry & Processing

10% Legal Outsourcing +1

10% Writing & Content Creation Outsourcing

Sharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.

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Reviews mention Communicative
Clients have consistently praised Sharkhelpers for their strong communication skills throughout their engagements. Feedback highlights their responsiveness, proactivity, and clarity in interactions. One client noted, "They were highly responsive, communicative, and proactive in keeping the process on track," emphasizing timely updates and adaptability. Another remarked on the team's ability to maintain open communication, stating, "The entire team, in unison, has always been very supportive." Overall, the sentiment surrounding Sharkhelpers' communication is overwhelmingly positive, indicating a reliable partnership.

Recruiting Services for Web Development Agency

4.0 May 20, 2024

We genuinely like that Sharkhelpers has open communication via email and provides us with a lot of insight regarding the talent's work progress and how to support our internal team to help them grow and stay aligned with our goals. We've never had a negative experience working with Sharkhelpers. We always communicate clearly and highly recommend them.
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Staff Augmentation for Amazon Marketing Agency

5.0 Apr 6, 2022

Even though the team members are remote they have become a vital part of our team. The communication and work ethic is outstanding.
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Staffing Services for AI-Assisted Matching Platform

5.0 Jun 3, 2025

Sharkhelpers demonstrated strong project management throughout the engagement. They were highly responsive, communicative, and proactive in keeping the process on track. Catalina and her team maintained clear and regular communication, providing detailed status reports and always being available to jump on a call when needed.
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HR Services for E-Commerce Agency

5.0 Jun 1, 2022

They’re an easy-to-work-with team with good communication. They also take care of their staff and check with me to see if I need help with anything. Their team is also responsive and meets deadlines. In terms of tools, we use email and WhatsApp.
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1 of 1 Back Office Outsourcing reviews are 5 stars

1 new review for Back Office Outsourcing in past 6 months

Unknown avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Staffing Services for AI-Assisted Matching Platform
5.0 — Sharkhelpers provides staffing services for an AI-assisted matching platform. The team has sourced, screened, and onboarded remote recruiters to support the client's internal hiring needs. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.
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More responsive than most other service providers

Sharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Services provided

19% Back Office Outsourcing

41% Call Center Services

29% Customer Service Outsourcing +1

11% Sales Outsourcing

Focus Areas

10% Virtual Assistant

25% Data Entry & Processing

20% Claims Processing +3

20% Medical Billing Services

15% Payment Processing

10% Revenue Cycle Management

ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.

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Reviews mention High-quality work
Clients have consistently praised ContactPoint 360 for delivering high-quality work, noting their effective management of customer interactions and back-office tasks. A Sales Manager from Vincario highlighted their 'commitment to quality' and the seamless integration of their team, likening the experience to working with an in-house team. Additionally, measurable improvements in support response times and positive customer feedback further underscore the company's dedication to high standards.

Customer Support/Back-Office Services for Data Solutions Co

5.0 Jan 13, 2026

Support response times improved, customer feedback became more positive, and overall ticket resolution was more consistent. Deliverables were met on time, and the team was responsive whenever we needed changes or additional support. Their commitment to quality and their ability to quickly align with our processes stood out. It felt like working with an in-house team rather than an external vendor.
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3 of 4 reviews are 5 stars

4 new reviews for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.
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3 of 5 Back Office Outsourcing reviews are 5 stars

5 new reviews for Back Office Outsourcing in past 6 months

Less than $10,000 avg. project cost

Back Office Outsourcing PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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Montego Bay, Jamaica

Crane Boulevard
Montego Bay, Jamaica 876/658
201 - 250

876-229-3292

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

35% Call Center Services +1

10% Sales Outsourcing

Focus Areas

35% Virtual Assistant

35% Legal Outsourcing

15% Claims Processing +2

10% Medical Billing Services

5% Data Entry & Processing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Ocho Rios, Jamaica

Services provided

20% Back Office Outsourcing

80% Customer Service Outsourcing

Focus Areas

60% Virtual Assistant

20% Writing & Content Creation Outsourcing

10% Claims Processing +2

5% Data Entry & Processing

5% Payment Processing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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Ocho Rios, Jamaica

109 Main Street
Ocho Rios, Jamaica
101 - 150

8764720779

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Yateman International

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Services provided

25% Back Office Outsourcing

50% Staffing

25% Call Center Services

Focus Areas

50% Virtual Assistant

50% Data Entry & Processing

Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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ThinkNChange

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

10% Custom Software Development

10% Cybersecurity +7

10% Enterprise App Modernization

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

5% API Development

5% Other Application Development

5% Other IT Consulting and SI

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

25% Legal Outsourcing +1

25% Writing & Content Creation Outsourcing

ThinkNChange, a Back Office Outsourcing company, is in Libertyville, Illinois and Kingston, Jamaica. They focus on Back Office Outsourcing and Cybersecurity.
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Kingston, Jamaica

Call Center Building University of West Indies Mona Campus
Kingston, Jamaica
16 - 20

2622446140

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BOULOU BLUE

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

40% Call Center Services

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Virtual Assistant

15% Claims Processing

15% Data Entry & Processing +5

15% Legal Outsourcing

15% Revenue Cycle Management

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

64 Mannings Hill Road
Kingston, Jamaica
50 - 75

1866-611-6943

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

25% Call Center Services +3

10% Custom Software Development

5% AI Development

5% AR/VR Development

Focus Areas

30% Virtual Assistant

70% Data Entry & Processing

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Kingston, Jamaica

5 Courtney Walsh Drive
Kingston, Jamaica JMA AW08
1001 - 2000

+18766345461

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

40% Call Center Services

30% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

10% Virtual Assistant

55% Medical Billing Services

35% Claims Processing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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Industry Experience

Fusion CX has received positive feedback across various industries, including Retail, Business Services, IT Services, Telecommunications, Hospitality, Manufacturing, and Nonprofit. Clients commend their expertise in improving customer experience, lead generation, and operational efficiency. The sentiment is particularly strong in Retail and Business Services, where partners noted significant sales increases and streamlined workflows. Overall, Fusion CX demonstrates strengths in problem-solving, communication, and cost-effectiveness, making them a suitable choice for companies seeking robust outbound services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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United States (6) India (2)

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Kingston, Jamaica

15 Old Hope Rd
Kingston, Jamaica
201 - 250

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Focus

Proven

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 vlbpo cx

2 Magissistant

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Jamaica Virtual Assistant Companies

vlbpo cx

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Ability to deliver

26.7/40.0

16.6/20 Reviews

4.6/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Back Office Outsourcing

35% Virtual Assistant

90% Other

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Magissistant

Undisclosed

< $25 / hr

50 - 249

Ocho Rios, Jamaica

Ability to deliver

7.2/40.0

0/20 Reviews

3.2/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

60% Virtual Assistant

80% Other

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Yateman International

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Back Office Outsourcing

50% Virtual Assistant

75% Other

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ThinkNChange

$5,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

25% Virtual Assistant

75% Other

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BOULOU BLUE

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

10% Virtual Assistant

75% Other

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VXI Global Solutions Inc.

$25,000+

< $25 / hr

10,000+

Kingston, Jamaica

Ability to deliver

8.7/40.0

0/20 Reviews

3/10 Clients & Experience

5.7/10 Market Presence

Service focus

10% Back Office Outsourcing

30% Virtual Assistant

90% Other

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ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Ability to deliver

22.5/40.0

16.4/20 Reviews

0/10 Clients & Experience

6.1/10 Market Presence

Service focus

19% Back Office Outsourcing

10% Virtual Assistant

81% Other

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Fusion CX

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Ability to deliver

34.2/40.0

14.6/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

10% Back Office Outsourcing

10% Virtual Assistant

90% Other

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Select Industry to see insights

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