Top Virtual Assistant Services in Jamaica

Ratings Updated: June 19, 2026

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8 Companies

Country: Jamaica

Back Office Outsourcing: Virtual Assistant

List of the Top Jamaica Virtual Assistant Companies

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Jamaica

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

10% Claims Processing +4

10% Legal Outsourcing

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

Remote CoWorker is an Administrative Outsourcing company providing Offshore Back Office and Remote Office Support services. The reviews indicate strong project management with timely delivery and effective communication, as mentioned by 100% of reviewers. Clients also appreciate their interview process and the quality of virtual assistants, with 80% highlighting their organizational skills. Overall, feedback is overwhelmingly positive, with no significant areas for improvement identified.

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Reviews mention Passionate about their work
The client expressed strong satisfaction with Remote CoWorker, highlighting their passion for work as a key strength. They noted that the team is hardworking, accommodating, and dedicated to delivering quality results. The client specifically praised the management for their responsiveness and commitment, stating, "They are passionate about the job and willing to put the effort in." Overall, the sentiment reflects a positive experience, emphasizing the team's enthusiasm and effectiveness in meeting project needs.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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15 of 16 reviews are 5 stars

8 new reviews for Back Office Outsourcing services

Less than $10,000 avg. project cost

Reviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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26 of 29 Virtual Assistant reviews are 5 stars

4 new reviews for Virtual Assistant in past 6 months

Less than $10,000 avg. project cost

Virtual Assistant Experience

Overall feedback on Remote CoWorker's Virtual Assistant services is highly positive, with approximately 90% of reviewers expressing satisfaction. Key strengths include effective communication, timely delivery of tasks, and the ability to learn quickly, with over 80% of clients noting improved productivity and time management. Clients particularly appreciate the thorough candidate selection process and personalized support from account managers. A few areas for improvement mentioned include clearer communication about pricing changes. Overall, Remote CoWorker demonstrates strong expertise and significant impact on client operations.
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

75% Virtual Assistant

25% Data Entry & Processing

Prialto is a Business Process Outsourcing company that offers Administrative Support Services and Remote Office Support. The company is well-regarded for its efficient project management, with 100% of reviews noting timely delivery and responsive communication. Clients appreciate Prialto’s team-oriented approach and ability to integrate seamlessly with their operations. About 70% of reviews highlight their excellent value for cost and cultural fit.

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1 of 1 reviews is 5 stars

1 new review for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Prialto's strong alignment with client values and high-quality service. A Vice President noted their efficiency in managing routine tasks, such as audits and email management, and praised the team's prompt communication and reliable project delivery. The client emphasized the impressive speed of follow-ups and expressed satisfaction with no areas for improvement identified, reflecting an overall positive sentiment towards Prialto's services.
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11 of 11 Virtual Assistant reviews are 5 stars

2 new reviews for Virtual Assistant in past 6 months

Less than $10,000 avg. project cost

Virtual Assistant Experience

Prialto's Virtual Assistant services have received overwhelmingly positive feedback, with over 90% of reviewers expressing satisfaction. Clients highlight strengths in organization, communication, and time management, noting significant time savings (up to 10 hours weekly) and increased capacity for high-impact tasks. Most reviewers commend the proactive support and the unique structure that includes backup assistants, ensuring continuity and efficiency. Areas for improvement are infrequently mentioned, reflecting a strong alignment between client expectations and service delivery.
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Average Project Cost Breakdown

$10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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United States (37) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Sharkhelpers

4.9 7 reviews
Verified

$1,000+

< $25 / hr

10 - 49

Serves Jamaica

Services provided

15% Back Office Outsourcing

20% Recruiting

20% Staffing +4

15% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Focus Areas

40% Virtual Assistant

40% Data Entry & Processing

10% Legal Outsourcing +1

10% Writing & Content Creation Outsourcing

Sharkhelpers is a Business Process Outsourcing (BPO) company specializing in Offshore Administrative Services and Remote Back Office Solutions. The company's reviews reflect a 100% positive sentiment, with 100% of reviewers highlighting their strong project management and personalized support. Clients commend their adaptability, effective communication, and ability to build high-performing remote teams.

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Reviews mention Reliable
The feedback highlights Sharkhelpers' reliability, emphasizing their strong project management and responsiveness. Clients noted timely delivery of candidate shortlists and effective communication, which fostered trust throughout the process. One client remarked on their 'proactive' approach and 'clear and regular communication,' ensuring alignment with evolving needs. Overall, the sentiment is overwhelmingly positive, with clients appreciating the dedication and support provided, describing Sharkhelpers as a 'true partner' and expressing satisfaction with the collaboration.

Staffing Services for AI-Assisted Matching Platform

5.0 Jun 3, 2025

Sharkhelpers demonstrated strong project management throughout the engagement. They were highly responsive, communicative, and proactive in keeping the process on track. Key points: Timely delivery: They consistently delivered candidate shortlists and updates within the agreed timelines. Adaptability: As our needs evolved, they were quick to adjust the candidate profile and sourcing strategy. Communication: Catalina and her team maintained clear and regular communication, providing detailed status reports and always being available to jump on a call when needed.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently perceive Sharkhelpers as offering excellent value for money, with feedback highlighting their competitive pricing and effective solutions. One client noted, "good value for cost," while another emphasized their "pricing fit our budget." The overall sentiment reflects satisfaction with the quality of candidates provided and the seamless integration of services, suggesting that Sharkhelpers delivers significant value relative to their costs.
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More responsive than most other service providers

Sharkhelpers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (4) Canada (1) Spain (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Colombia Time (COT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Services provided

19% Back Office Outsourcing

41% Call Center Services

29% Customer Service Outsourcing +1

11% Sales Outsourcing

Focus Areas

10% Virtual Assistant

25% Data Entry & Processing

20% Claims Processing +3

20% Medical Billing Services

15% Payment Processing

10% Revenue Cycle Management

ContactPoint 360 is a global customer experience and outsourcing company specializing in Back Office Services and Business Process Outsourcing. The reviews highlight a 100% positive feedback rate, emphasizing their ability to enhance customer support, streamline operations, and maintain high service quality. Many reviewers, approximately 80%, appreciated their commitment to quality and seamless integration with internal teams.

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Reviews mention Collaborative
Clients highlighted a strong sentiment of collaboration with ContactPoint 360, noting their flexibility and adaptability to internal workflows. One client remarked that the team operated as an extension of their own, enhancing communication and project management. They appreciated the organized approach, timely deliverables, and responsive adjustments to needs. Overall, the feedback reflects a positive collaborative experience, with only minor suggestions for improvement in reporting detail.

Back-Office/Customer Service Outsourcing for Software Dev Co

5.0 Jan 12, 2026

Their flexibility and willingness to adapt to our workflows stood out. They felt collaborative and operated more like an extension of our internal team. This approach fostered a seamless integration, enhancing the overall efficiency of the project.
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2 of 3 reviews are 5 stars

3 new reviews for Back Office Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted significant improvements in response times and customer satisfaction. One client emphasized the team's ability to feel like an in-house extension, while another appreciated their organized and proactive approach. Suggestions for improvement included providing more detailed performance insights. Overall, the collaboration has been overwhelmingly positive, with clients praising the company's cultural fit and value for cost.
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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Montego Bay, Jamaica

Crane Boulevard
Montego Bay, Jamaica
201 - 250

876-229-3292

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

35% Call Center Services +1

10% Sales Outsourcing

Focus Areas

35% Virtual Assistant

35% Legal Outsourcing

15% Claims Processing +2

10% Medical Billing Services

5% Data Entry & Processing

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Magissistant

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Ocho Rios, Jamaica

Services provided

20% Back Office Outsourcing

80% Customer Service Outsourcing

Focus Areas

60% Virtual Assistant

20% Writing & Content Creation Outsourcing

10% Claims Processing +2

5% Data Entry & Processing

5% Payment Processing

Magissistant provides customer support and virtual assistant services, assisting clients in managing day-to-day inquiries, onboarding, and back-office support. Reviews highlight their ability to create efficient workflows and processes, making them feel like an extension of the client's team. While initial technical proficiency was a concern, the firm's dedication to understanding and investing in their clients' businesses is notably impressive.

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Ocho Rios, Jamaica

109 Main Street
Ocho Rios, Jamaica
101 - 150

8764720779

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Yateman International

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Services provided

25% Back Office Outsourcing

50% Staffing

25% Call Center Services

Focus Areas

50% Virtual Assistant

50% Data Entry & Processing

Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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ThinkNChange

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

10% Custom Software Development

10% Cybersecurity +7

10% Enterprise App Modernization

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

5% API Development

5% Other Application Development

5% Other IT Consulting and SI

Focus Areas

25% Virtual Assistant

25% Data Entry & Processing

25% Legal Outsourcing +1

25% Writing & Content Creation Outsourcing

ThinkNChange, a Back Office Outsourcing company, is in Libertyville, Illinois and Kingston, Jamaica. They focus on Back Office Outsourcing and Cybersecurity.
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Kingston, Jamaica

Call Center Building University of West Indies Mona Campus
Kingston, Jamaica
16 - 20

2622446140

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BOULOU BLUE

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

25% Back Office Outsourcing

40% Call Center Services

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Virtual Assistant

15% Claims Processing

15% Data Entry & Processing +5

15% Legal Outsourcing

15% Revenue Cycle Management

10% Medical Billing Services

10% Payment Processing

10% Writing & Content Creation Outsourcing

BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

64 Mannings Hill Road
Kingston, Jamaica
50 - 75

1866-611-6943

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VXI Global Solutions Inc.

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

45% Customer Service Outsourcing

25% Call Center Services +3

10% Custom Software Development

5% AI Development

5% AR/VR Development

Focus Areas

30% Virtual Assistant

70% Data Entry & Processing

VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Kingston, Jamaica

5 Courtney Walsh Drive
Kingston, Jamaica JMA AW08
1001 - 2000

+18766345461

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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Services provided

10% Back Office Outsourcing

40% Call Center Services

30% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

10% Virtual Assistant

55% Medical Billing Services

35% Claims Processing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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Industry Experience

Fusion BPO Services has garnered positive feedback across various industries, including Retail, Hospitality, Business Services, Telecommunications, Manufacturing, and Information Technology. They are praised for their strong communication, problem-solving skills, and ability to enhance customer experience, notably increasing sales in retail and hospitality sectors. Clients highlight their cost-effectiveness and operational support, making them a suitable partner for businesses seeking efficient outbound and call center services.
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Retail Business services Information technology Hospitality & leisure Manufacturing IT Services Nonprofit Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed positive sentiments regarding the company's cost and value for money. One client noted, 'They had the best price for our company,' while another highlighted, 'They offer the best price in the market.' Despite some feedback indicating a desire for improved pricing structures, overall, clients appreciate the savings in both time and labor, with one stating they save '$4000 a month' and another mentioning significant monthly savings, thus affirming the company's competitive pricing.
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United States (6) India (2)

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Kingston, Jamaica

15 Old Hope Rd
Kingston, Jamaica
201 - 250

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 vlbpo cx

2 Magissistant

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Jamaica Virtual Assistant Companies

vlbpo cx

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Ability to deliver

26.5/40.0

16.4/20 Reviews

4.6/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Back Office Outsourcing

35% Virtual Assistant

90% Other

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Magissistant

Undisclosed

< $25 / hr

50 - 249

Ocho Rios, Jamaica

Ability to deliver

7.2/40.0

0/20 Reviews

3.2/10 Clients & Experience

4/10 Market Presence

Service focus

20% Back Office Outsourcing

60% Virtual Assistant

80% Other

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Yateman International

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Back Office Outsourcing

50% Virtual Assistant

75% Other

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ThinkNChange

$5,000+

< $25 / hr

10 - 49

Kingston, Jamaica

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

25% Virtual Assistant

75% Other

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BOULOU BLUE

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

25% Back Office Outsourcing

10% Virtual Assistant

75% Other

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VXI Global Solutions Inc.

$25,000+

< $25 / hr

10,000+

Kingston, Jamaica

Ability to deliver

8.7/40.0

0/20 Reviews

3/10 Clients & Experience

5.7/10 Market Presence

Service focus

10% Back Office Outsourcing

30% Virtual Assistant

90% Other

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ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Ability to deliver

28.7/40.0

16.4/20 Reviews

4.8/10 Clients & Experience

7.5/10 Market Presence

Service focus

19% Back Office Outsourcing

10% Virtual Assistant

81% Other

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Fusion CX

$10,000+

< $25 / hr

10,000+

Kingston, Jamaica

Ability to deliver

34.2/40.0

14.6/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

10% Back Office Outsourcing

10% Virtual Assistant

90% Other

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Top Virtual Assistant Services in Jamaica

List of the Top Jamaica Virtual Assistant Companies

Reviews mention Passionate about their work

Outbound Call Support for Real Estate Company

Reviewed 16 times in the past 6 months

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Reviewed 1 time in the past 6 months

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reliable

Staffing Services for AI-Assisted Matching Platform

Average Project Cost Breakdown

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Reviews mention Collaborative

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Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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