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Tech Fi Technologies

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Inbound and Outbound Call Center, India

Tech Fi Technologies, is a customer service-focused organization dedicated to provide exceptional support and assistance to our clients and their customers. Our call center operates with a team of skilled and well-trained professionals who are committed to delivering top-notch service and ensuring customer satisfaction.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Gurugram, India
  • Year founded
    Founded 2016

2 Locations

  • Gurugram , India
  • Gurugram , India

Service Lines
Call Center Services
45%
Customer Service Outsourcing
25%
Content Moderation Services
15%
Sales Outsourcing
10%
Back Office Outsourcing
5%
Select Focus Area
Inbound Services
Answering services
45%
Inbound appointment scheduling
40%
Virtual receptionist
15%
Content Moderation Channels
Chat Moderation Services
35%
Social Media Moderation
35%
Profile Content Moderation
30%
Content Moderation Media
Audio Moderation
25%
Image Moderation
25%
Text Moderation
25%
Video Moderation
25%
Customer Service Outsourcing
Chat Support Services
25%
Email Support Services
25%
Order Processing & Taking
25%
Phone Support Services
25%
Outbound Services
B2C Telemarketing & telesales
25%
Collections Recovery Services
25%
Customer Surveys & Market Research Calls
25%
Third party verification
25%
Sales Outsourcing
B2B Lead Generation
35%
B2B Lead Qualification
35%
B2B Appointment Setting
30%
Industries
Food & Beverage
30%
Gaming
30%
eCommerce
25%
Business services
5%
Consumer products & services
5%
Medical
5%
Clients
Midmarket ($10M - $1B)
60%
Small Business (<$10M)
30%
Enterprise (>$1B)
10%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.9 /5

What Clients Have Said

Tech Fi Technologies offers competitive pricing and good value for cost, as noted by clients who appreciated their affordability and effective communication. Specific project details indicate a focus on website development and call center services, with clients reporting satisfaction with the quality and timeliness of deliverables.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 12 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

Tech Fi Technologies Review Insights

Overall Review Rating

4.9
  • Quality 4.8
  • Schedule 4.7
  • Cost 4.9
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Positive Client Relationships

    Clients value the personal involvement of the company's leadership, particularly the founder, in projects, which fosters strong client relationships and contributes to project success.

  • Room for Creative Innovation

    While clients are satisfied with the outcomes, some suggest that Tech Fi Technologies could enhance their offerings by incorporating more innovative and out-of-the-box design ideas.

  • Efficient Call Center Services

    Their call center services have been effective in engaging clients, with agents demonstrating empathy and multilingual capabilities, leading to successful project outcomes.

  • Strong Project Management and Communication

    Numerous reviews praise the company for their effective communication and project management, noting that they maintain a seamless workflow and are responsive to client needs, ensuring projects are completed on time.

  • Cost-Effective Solutions

    Tech Fi Technologies is noted for providing cost-effective solutions without compromising on quality, making them an attractive option for clients seeking affordable web development and call center services.

  • Expertise in Web Design and Development

    Clients consistently commend Tech Fi Technologies for their web design and development skills, highlighting their ability to deliver high-quality, customized websites that meet specific business needs across various industries.

Tech Fi Technologies Reviews

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Services
Project Cost
Industry
Location

Call Center Services for Digital Marketing Company

  • Call Center Services
  • Less than $10,000
  • June 2019 - Jan. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They call every day and ask for feedback..."

Jan 28, 2020
Digital Marketer, Branding Height Technologies
Ashish Kumar
Verified
  • Other industries
  • Delhi, India
  • 51-200 Employees
  • Online Review
  • Verified

Tech Fi Technologies provided an employee to handle outsourced call center services. They also offered telemarketing, email support, and chat support. 

Web & Mobile App Dev for Digital Marketing Co

  • Web Development
  • $10,000 to $49,999
  • Jan. 2018 - June 2019
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"They were available 24/7."

Jan 10, 2020
Project Manager, Marketing and Advertising Agency
Anonymous
  • Advertising & marketing
  • New York, United States
  • 1-10 Employees
  • Online Review

Tech Fi Technologies developed a website and a mobile application for a digital marketing services provider. 

Showing 11-12 of 12 Reviews

Locations (2)

264, Udyog Vihar, Phase 1, Sector 20 Gurugram, India 122016

101 - 150

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