Remote Team Solutions

BACKGROUND

Please describe your company and your position there.

Retail tech software company. I'm the HR manager of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Remote Team Solutions?

The project of hiring personnel locally in Mexico.

SOLUTION

How did you select this firm and what were the deciding factors?

After researching online for recruitment agencies in Mexico, RTS initial meeting was successful to get us locked.

Describe the project in detail and walk through their service package.

They understood our vacancy needs and qualification and started sending us candidate profiles that we found impressive until we made the choice of our new hire. They also provided all legal paperwork to complete the hiring and supported in the new hire onboarding too.

How many resources from the vendor's team worked with you, and what were their positions?

1-3 resources, they were mainly recruiters.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We successfully hired a customer success manager who is showing great performance.

How effective was the workflow between your team and theirs?

Very effective despite the time difference Egypt-Ireland-Mexico. Frequent emails between us and they were always ready to jump in meetings when needed.

What did you find most impressive or unique about this company?

Their speed in responding to any requests we made and their proactiveness were remarkable!

Are there any areas for improvement or something they could have done differently?

n/a

BACKGROUND

Please describe your company and your position there.

Complying with Labor Law in Mexico

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Remote Team Solutions, and what were your goals?

Keep our Mexico's operations, complying with Labor Law and out of trouble from STPS, IMSS, and SAT

SOLUTION

How did you select this vendor and what were the deciding factors?

Put together a remote team, specialized in Mexican Labor Law

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

How can we make sure that we comply with a complex labor law, and also make sure we don't get fooled by mexican employees. They make sure we hire Mexican employees at a fair wage and at a fair cost

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We complied with Mexican Labor Law

Describe their project management style, including communication tools and timeliness.

Thanks to the team, we were able to hire our employees in the best way possible, by having timely contracts with our employees and avoiding getting fooled by employees

What did you find most impressive or unique about this company?

We also hired them under far salaries according to Mexican Labor Law

Are there any areas for improvement or something they could have done differently?

We comply with the new Labor Act related with subcontracting employees in Mexico