Name: Prialto
Address: 919 SW Taylor Street, Suite 400, Portland, United States, OR, 97205, US
Telephone: (650)517-7100
Price range: < $25
Rating: 5.0

Managed Virtual Executive Assistants for Teams

Prialto is the world’s leading subscription-based managed executive virtual assistant service provider. Headquartered in Portland, Oregon, we deliver professional executive assistant services for a flat monthly fee, connecting businesses throughout the world with the most talented remote executive assistants in the industry. We're focused on serving executives by handling calendar and schedule management, expense management, travel management, sales support, and more.

Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
250 - 999
Locations
Portland, OR
Year founded
Founded 2008
Languages
Timezones

Service Lines

Back Office Outsourcing: 70%
Call Center Services: 10%
Customer Service Outsourcing: 10%
Sales Outsourcing: 10%

Select Focus Area

Back Office Outsourcing

Virtual Assistant: 75%
Data Entry & Processing: 25%

Customer Service Outsourcing

Order Processing & Taking: 55%
Email Support Services: 25%
Chat Support Services: 10%
Phone Support Services: 10%

Outbound Services

B2C Telemarketing & telesales: 100%

Sales Outsourcing

B2B Appointment Setting: 50%
B2B Lead Generation: 50%

Industries

Business services: 15%
Financial services: 15%
Information technology: 15%
Advertising & marketing: 5%
Arts, entertainment & music: 5%
Consumer products & services: 5%
Legal: 5%
Manufacturing: 5%
Media: 5%
Medical: 5%
Non-profit: 5%
Other industries: 5%
Real estate: 5%
eCommerce: 5%

Clients

Midmarket ($10M - $1B): 45%
Small Business (<$10M): 45%
Enterprise (>$1B): 10%

Back Office Outsourcing Sales Outsourcing Virtual Assistant Data Entry & Processing

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.8 /5

What Clients Have Said

Prialto offers strong value for cost, with clients highlighting competitive pricing and significant time savings. Engagements typically involve 2-5 employees, focusing on administrative support, project management, and operational efficiency, leading to increased productivity and client satisfaction.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 35 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

Back Office Services Packages

starting at $1,500/month

Prialto Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 5.0

Top Mentions

Review Highlights

High-Quality Team Members

Clients appreciate the quality of Prialto's team, noting their professionalism, responsiveness, and ability to integrate seamlessly into client operations. The team is often described as proactive, detail-oriented, and capable of handling complex tasks.
Areas for Improvement: Industry Specific Knowledge

Some clients suggest that Prialto could enhance their industry-specific knowledge to better tailor services to niche markets. This would further improve their ability to meet specific client needs and expectations.
Positive Cultural Fit

Many clients highlight Prialto's alignment with their company culture and values. The team's ability to integrate with the client's corporate culture is frequently noted as a significant advantage in fostering successful partnerships.
Efficient Project Management

Prialto consistently delivers on time, with clients praising their responsiveness and ability to manage projects effectively. Their proactive communication and adherence to deadlines ensure a smooth workflow, contributing to client satisfaction.
Focus on Process Improvement

Prialto is recognized for implementing effective processes and continuously seeking improvements. Their focus on creating and refining standard operating procedures enhances efficiency and adds value to client operations.
Customization and Flexibility

Clients appreciate Prialto's ability to tailor services to their specific needs, offering flexible solutions that adapt to fluctuating workloads and complex business environments. This flexibility is a key factor in client satisfaction.

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Prialto Reviews

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Back Office Outsourcing
$200,000 to $999,999
Aug. 2020 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 4.5

"I'm impressed by the knowledgeable administration and support personnel they hired."

Dec 21, 2022

Employee, Real Estate Company

Anonymous

Real estate
Clayton, North Carolina
11-50 Employees
Survey Response

Prialto provides back office outsourcing services to a real estate firm. They've deployed administration and support personnel in the accounting, IT, supply chain, HR, and internal communications departments.

Prialto has delivered great outcomes for the client. Their team impressed the client with the knowledgeable resources they provided to their departments. They also offer convenient communication via phone and virtual meetings.

BACKGROUND

Briefly describe what your company does and your role there.

My company is in the real estate and property management sector. We obviously manage properties. Single family homes and townhouses are our biggest and most known.

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

Initially our company was looking at contracting contingent workers for non-client-facing services. These include administration and support personnel in departments such as accounting, IT, supply chain, HR, internal communications, and more.

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

The scope of what the Back Office Outsourcing partner includes administration and support personnel in departments such as accounting, IT, supply chain, HR, internal communications.

How many people does your company work with?

6–10

How did you find this provider?

A directory of outsourcing companies

Why did you choose to work with them?

High ratings or positive reviews
Pricing fits our budget
Good value for cost
Referred to me by a trusted source
Company values aligned

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

It was a proven good outcome as it helped with administration and support personnel as I mentioned. In very important departments such as accounting, IT, supply chain, HR, internal communications.

How does your team communicate with this service provider?

Virtual Meetings
Phone calls

What did you find most impressive or unique about this company?

I'm impressed by the knowledgeable administration and support personnel they hired in the departments such as accounting, IT, supply chain, HR, internal communications.

RATINGS

4.5

Back Office Outsourcing
$10,000 to $49,999
Mar. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We have been steadily climbing with sales in our company and are managing our clients better."

Dec 21, 2022

Employee, Insurance Company

Anonymous

Financial services
Riverside, California
1-10 Employees
Survey Response

Prialto provides back-office support for an insurance company. They ensure good customer experiences and help customers find products that ultimately correspond to their goals.

Prialto has helped the client improve their business and have better reliability in their teams. In addition, they've been increasing sales and managing their clients better.

BACKGROUND

Briefly describe what your company does and your role there.

I sell insurance and own a branch with my own sales team for farmers insurance.

OPPORTUNITY / CHALLENGE

What were your company's goals when you started looking for a partner?

Improving the cost efficiency, improve productivity, better payroll outsourcing.

SOLUTION

Describe the scope of your partner's work with your company. Please include a summary of any key tasks or deliverables.

Making sure my clients have good customer experiences using my services and always make sure to get the product that ultimately fits their goals. We sell insurance so we are designed to improve customer confidence and retain customers.

How many people does your company work with?

1–5

How did you find this provider?

Online organic search

Why did you choose to work with them?

High ratings or positive reviews
Close to my geographic location
Pricing fits our budget
Great culture fit
Good value for cost
Referred to me by a trusted source
Company values aligned

RESULTS & FEEDBACK

What are the results or deliverables of this partnership that demonstrate progress or success?

Better reliability in my team and overall acceleration of my business was exponential. We have been steadily climbing with sales in our company and are managing our clients better.

How does your team communicate with this service provider?

In-Person Meetings
Virtual Meetings
Phone calls
Email or Messaging App
Project Management platform

What did you find most impressive or unique about this company?

We have been steadily climbing with sales in our company and are managing our clients better.

RATINGS

5.0

BI & Big Data Consulting & SI Social Media Marketing
$10,000 to $49,999
Jan. - Mar. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were adaptive to individual client needs, and the robust support behind them was impressive."

Dec 14, 2021

Partner, Cultivate Advisors

Colin Bowman

Other industries
Vancouver, Washington
51-200 Employees
Online Review
Verified

Prialto provided BI and analytics and social media marketing for a consulting firm. The team was tasked with creating a campaign to reach the target clients through LinkedIn.

Thanks to Prialto's engagement, the client was able to reach a new client and receive 800 LI connections for 2 months. The team demonstrated a seamless workflow by providing progress updates. They were flexible and supportive in the partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a Partner at a consulting firm that works with small business owners from the 500k-25M revenue range.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prialto?

We needed a disciplined, detailed outreach campaign to prospecting business owners via Linkedin. I wanted someone who could not only put in the activity, but also think critically to help achieve the desired outcome.

SOLUTION

How did you selecPrialto and what were the deciding factors?

I really like the amount of back end support each Productivity Assistant, and how professional their onboarding process was.

Describe the project in detail and walk through the stages of the project.

Create business development list - craft messaging for certain personas - decide on cadences for outreach - follow up on said cadences - send daily reports with responses - rinse and repeat!

How many resources from the Prialto team worked with you, and what were their positions?

PA was my primary support piece, I was also helped out by Fredi (sales leader) who got me paired with the right PA for my BD needs, along with Sara who was instrumental on the onboarding process and backend PA support.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I sourced a new client within 1 month of partnering with Prialto! Over 800 new LI connections in a 2 month period.

How effective was the workflow between your team and theirs?

Extremely effective, love the daily reports.

What did you find most impressive or unique about this company?

They were adaptive to individual client needs, and the robust support behind them was impressive.

Are there any areas for improvement or something they could have done differently?

No, executed exactly as contracted and then some.

RATINGS

5.0

Business Consulting
$10,000 to $49,999
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their attention to detail, productivity, and accountability have been impressive throughout the workflow."

Sep 16, 2021

CEO, Conscious Capitalism, Inc.

Alexander McCobin

Other industries
Denver, Indiana
11-50 Employees
Online Review
Verified

Pialtro has provided virtual assistant services for a nonprofit organization.

Thanks to Prialtro's engagement, they have gone the extra mile to exceed the client's business goals. The team has communicated well to provide progress updates and feedback. They have been responsible, dynamic, and detail-oriented throughout the workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I have worked with Prialto for several years now and can't speak highly enough about them. I have worked with both in-person and virtual assistants over the years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prialto?

Virtual assistant services.

SOLUTION

How did you select Prialtro and what were the deciding factors?

I have tried several individuals and companies over the years.

Describe the project in detail and walk through their service package.

Virtual assistant services

How many resources from the Prialtro team worked with you, and what were their positions?

While I have a dedicated assistant, I interact with her manager, substitutes, and other team members on a regular basis who help her.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Scheduling, data management, drafting documents, and really anything that needs to be done. Prialto is by far the best assistant services I have had yet.Not only is there a dedicated assistant, they have a team supporting them, I get daily updates on what was accomplished, and if they don't know how to do something, they are quick to learn how. Thank you, Prialto!

How effective was the workflow between your team and theirs?

So smooth! We do a weekly Zoom to touch base and talk regularly on Slack, like with my other team members.

What did you find most impressive or unique about this company?

Their attention to detail, productivity, and accountability have been impressive throughout the workflow.

Are there any areas for improvement or something they could have done differently?

None

RATINGS

5.0

$10,000 to $49,999
Apr. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are very organized."

Sep 7, 2021

Founder, GenuineShift

Jenn Walsh

Other industries
San Francisco, California
1-10 Employees
Online Review
Verified

A consulting firm hired Prialto so that they could leverage their virtual assistance services for their business.

The Prialto team's project coordination services allow the company to keep track of important deadlines which allows them to successfully juggle multiple tasks. The company was most impressed by the team organization and appreciated how they constantly asked for feedback on their services.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prialto?

I hired Prialto so I could leverage assistance virtually.

SOLUTION

How did you select this firm and what were the deciding factors?

They were known to me as a reliable business partner within my industry.

Describe the project in detail and walk through their service package.

In addition to confirming appointments, she helps me with details as I prepare for certain events including research on LinkedIn.

How many resources from the vendor's team worked with you, and what were their positions?

I have the main coordinator and have direct access to her manager. They always are organized around having a backup when she's out on PTO.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

My project coordinator keeps me on track and is on the lookout for deadlines that are looming and brings things to my attention that I may have missed while juggling multiple tasks.

How effective was the workflow between your team and theirs?

When something doesn't go smoothly, I'm the culprit! They are very organized.

What did you find most impressive or unique about this company?

EVERY day they ask for feedback and provide a summary of key activities accomplished that day.

Are there any areas for improvement or something they could have done differently?

I'm always open to feedback and tips for how I could more fully leverage their service.

RATINGS

5.0

Showing 41-45 of 45 Reviews

Prialto Unit

We made pricing easy. We offer our services by what we call a Prialto Unit; a flat monthly rate with no overage fees or hidden costs. All plans include backup support and ongoing consulting with your Engagement Manager who helps you maximize ROI from our services. Add as many units as you need.

Small

Best for individuals

$1,500 /month

Hours of Support Monthy: 55 hours
Dedicated Assistant
Engagement Manager
Backup Assistant

Medium

Best for small teams (3 units)

$4,500 /month

Hours of Support Monthy: 165 hours
Dedicated Assistant
Engagement Manager
Backup Assistant

Large

Best for larger teams (10 units) * Custom pricing

$14,500 /month

Hours of Support Monthy: 550 hours
Dedicated Assistant
Engagement Manager
Backup Assistant

Features	Small $1,500 /mo	Medium $4,500 /mo	Large $14,500 /mo
Hours of Support Monthy	55 hours	165 hours	550 hours
Dedicated Assistant
Engagement Manager
Backup Assistant

Small $1,500 /mo
Hours of Support Monthy	55 hours
Dedicated Assistant
Engagement Manager
Backup Assistant

Medium $4,500 /mo
Hours of Support Monthy	165 hours
Dedicated Assistant
Engagement Manager
Backup Assistant

Large $14,500 /mo
Hours of Support Monthy	550 hours
Dedicated Assistant
Engagement Manager
Backup Assistant

Our Story

We are Prialto: a Portland-founded, globally distributed team of trained, full-time virtual assistants and managers delivering managed administrative and sales support since 2009. Driven by COILS—Commitment, Ownership, Integrity, Learning, Service—we hire, train, and retain skilled assistants across Latin America, Asia, and Africa to amplify executives, teams, and organizations. Growth milestones include Manila, Nairobi centers, and sustained enterprise and SMB success.

What Sets Us Apart

A Managed Service Model

Our consultative, managed approach means your assistant(s) will make you and your team more productive without the need to manage another employee. Your assistant relationship comes with built-in management, security, continuity support, documentation, best practices, and more.

Backup Support

When you work with a fractional Prialto assistant, our work is cross-trained among productivity experts who act as backup support. If your assistant goes on leave or gets promoted at any point, we'll fully manage the transition — so you never have to start over.

SOC 2 Type 2 Compliance

Over the past 16+ years, we've built a security infrastructure into our human, information, and physical security systems that includes background checks, security training, and a secure data infrastructure. We're one of the only SOC 2 Type 2 compliante VA services.

Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

Learn More

Verified Client Reviews: 39

Overall Review Rating: 5

Source: Clutch

Last Updated: April 6, 2026

Business Entity

Business Entity Name	Prialto, Inc
Source	Oregon Secretary of State Corporation Division
Jurisdiction of Formation	Delaware
Date of Formation	October 28, 2016
Status	Active
Last Updated	September 1, 2022
ID	1262574-92

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (1)

919 SW Taylor Street, Suite 400 Portland, OR, United States 97205

201 - 250

Contact Prialto

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Future Tense Strategies, LLC

(1)

Noel Martin Rubio, CFRE

Little Hill Real Estate

(1)

Rachel Melby

Additional Connections

(11)

Prialto

Managed Virtual Executive Assistants for Teams

2 Languages that we service

6 Timezones that we service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Prialto Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High-Quality Team Members

Areas for Improvement: Industry Specific Knowledge

Positive Cultural Fit

Efficient Project Management

Focus on Process Improvement

Customization and Flexibility

Reviews mentioning:

Prialto Reviews

Back Office Outsourcing for Real Estate Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Back Office Outsourcing for Insurance Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

BI & Analytics & Social Media Marketing for Consulting Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Virtual Assistant Services for Nonprofit Organization

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Virtual Project Coordinator for Consulting Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Packages

Prialto Unit

Small

Medium

Large

About the Team

Our Story

What Sets Us Apart

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with Prialto on Social

Connections

Future Tense Strategies, LLC

Little Hill Real Estate

Additional Connections