Prialto

BACKGROUND

Please describe your company and your position there.

I'm a Partner at a consulting firm that works with small business owners from the 500k-25M revenue range.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prialto?

We needed a disciplined, detailed outreach campaign to prospecting business owners via Linkedin. I wanted someone who could not only put in the activity, but also think critically to help achieve the desired outcome.

SOLUTION

How did you selecPrialto and what were the deciding factors?

I really like the amount of back end support each Productivity Assistant, and how professional their onboarding process was.

Describe the project in detail and walk through the stages of the project.

Create business development list - craft messaging for certain personas - decide on cadences for outreach - follow up on said cadences - send daily reports with responses - rinse and repeat!

How many resources from the Prialto team worked with you, and what were their positions?

PA was my primary support piece, I was also helped out by Fredi (sales leader) who got me paired with the right PA for my BD needs, along with Sara who was instrumental on the onboarding process and backend PA support.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I sourced a new client within 1 month of partnering with Prialto! Over 800 new LI connections in a 2 month period.

How effective was the workflow between your team and theirs?

Extremely effective, love the daily reports.

What did you find most impressive or unique about this company?

They were adaptive to individual client needs, and the robust support behind them was impressive.

Are there any areas for improvement or something they could have done differently?

No, executed exactly as contracted and then some.

BACKGROUND

Please describe your company and your position there.

I have worked with Prialto for several years now and can't speak highly enough about them. I have worked with both in-person and virtual assistants over the years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prialto?

Virtual assistant services.

SOLUTION

How did you select Prialtro and what were the deciding factors?

I have tried several individuals and companies over the years.

Describe the project in detail and walk through their service package.

Virtual assistant services

How many resources from the Prialtro team worked with you, and what were their positions?

While I have a dedicated assistant, I interact with her manager, substitutes, and other team members on a regular basis who help her.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Scheduling, data management, drafting documents, and really anything that needs to be done. Prialto is by far the best assistant services I have had yet.Not only is there a dedicated assistant, they have a team supporting them, I get daily updates on what was accomplished, and if they don't know how to do something, they are quick to learn how. Thank you, Prialto!

How effective was the workflow between your team and theirs?

So smooth! We do a weekly Zoom to touch base and talk regularly on Slack, like with my other team members.

What did you find most impressive or unique about this company?

Their attention to detail, productivity, and accountability have been impressive throughout the workflow.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I'm the founder of a consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Prialto?

I hired Prialto so I could leverage assistance virtually.

SOLUTION

How did you select this firm and what were the deciding factors?

They were known to me as a reliable business partner within my industry.

Describe the project in detail and walk through their service package.

In addition to confirming appointments, she helps me with details as I prepare for certain events including research on LinkedIn.

How many resources from the vendor's team worked with you, and what were their positions?

I have the main coordinator and have direct access to her manager. They always are organized around having a backup when she's out on PTO.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

My project coordinator keeps me on track and is on the lookout for deadlines that are looming and brings things to my attention that I may have missed while juggling multiple tasks.

How effective was the workflow between your team and theirs?

When something doesn't go smoothly, I'm the culprit! They are very organized.

What did you find most impressive or unique about this company?

EVERY day they ask for feedback and provide a summary of key activities accomplished that day.

Are there any areas for improvement or something they could have done differently?

I'm always open to feedback and tips for how I could more fully leverage their service.