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Top BPO Companies in Ethiopia

Ratings Updated: March 21, 2025

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5 Companies

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5 Companies

Country: Ethiopia

List of the Top Ethiopia BPO Services

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Hugo

5.0 25 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ethiopia

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% Data Annotation Services +2 services

10% Call Center Services

10% Content Moderation Services

Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.

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Reviews mention Reliable

Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.

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1 of 1 Blockchain Marketing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Blockchain Marketing PROJECT HIGHLIGHT

Call Center Services for Gaming Company

5.0 — Hugo provided call center services for a gaming company. They managed the client's customer experience via social media, responded to tickets, and vetted creditors and affiliates. Read more

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (8)

England (1)

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Zare Innovations, LLC

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Services provided

10% Accounting

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Custom Software Development

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Strategy Consulting

10% Web Development

Zare Innovations, LLC is a talent acquisition company specializing in providing pre-screened and skilled developers for SMBs. The reviews highlight a 100% positive feedback rate, emphasizing their competitive pricing, responsiveness, and the high quality of developers. Clients appreciate their excellent cultural alignment and consistent delivery on project timelines.

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1 of 1 Web Development reviews are 5 stars

1 new review for Web Development in past 6 months

$50,000 – $199,999 avg. project cost

Web Development PROJECT HIGHLIGHT

IT Staff Augmentation for Web & Mobile App Dev Company

5.0 — Zare Innovations, LLC provides staff augmentation services for a web and mobile app development company. The team interviews and pre-screens developers to help the client grow and take on more Read more

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Ablaze Labs

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Addis Ababa, Ethiopia

Services provided

15% Call Center Services

15% IT Strategy Consulting

10% Back Office Outsourcing +6 services

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Customer Service Outsourcing

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Sales Outsourcing

Ablaze Labs, an IT strategy consulting company, is based in Addis Ababa, Ethiopia. Founded in 2021, the team provides IT strategy consulting and Call Center Services.
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Axis Marketing Services PLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Addis Ababa, Ethiopia

Services provided

20% Business Consulting

15% Sales Outsourcing

10% Advertising +6 services

10% Branding

10% Corporate Training & Coaching

10% Market Research

10% Marketing Strategy

10% Web Development

5% Event Marketing

Based in Addis Ababa, Ethiopia, Axis Marketing Services PLC is a Business Consulting company. Their services include Business Consulting and Sales Outsourcing.
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Chainlinx Technologies

5.0 1 review

Undisclosed

$25 - $49 / hr

2 - 9

Addis Ababa, Ethiopia

Services provided

55% Web Design

15% Branding

15% Social Media Marketing +2 services

10% Customer Service Outsourcing

5% Video Production

Chainlinx Technologies specializes in ERP development and web solutions, as evidenced by their work for a coffee import and export company in Ethiopia. Their reviews highlight exceptional project management, timely delivery, and strong communication skills. Clients consistently commend their professionalism, responsiveness, and ability to tailor solutions to specific business needs, emphasizing Chainlinx Technologies' expertise in delivering high-quality, scalable systems.

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Target Business Consultants Plc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Addis Ababa, Ethiopia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Target Business Consultants Plc was launched in 2004. The company specializes in Back Office Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Zare Innovations, LLC

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Ethiopia BPO Services

Zare Innovations, LLC

$5,000+

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Ability to deliver

21/40.0

17/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Ablaze Labs

$5,000+

$25 - $49 / hr

50 - 249

Addis Ababa, Ethiopia

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

45% Back Office Outsourcing

55% Other

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Axis Marketing Services PLC

Undisclosed

Undisclosed

10 - 49

Addis Ababa, Ethiopia

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

15% Back Office Outsourcing

85% Other

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Chainlinx Technologies

Undisclosed

$25 - $49 / hr

2 - 9

Addis Ababa, Ethiopia

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

10% Back Office Outsourcing

90% Other

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Target Business Consultants Plc

Undisclosed

Undisclosed

10 - 49

Addis Ababa, Ethiopia

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Back Office Outsourcing

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