Top BPO Companies in Ethiopia

Ratings Updated: June 18, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ethiopia

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ethiopia

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% AI Agents

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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Reviews mention Well-organized projects
Clients have consistently praised TechSpeed LLC for their well-organized project management, highlighting their efficiency in handling complex data entry tasks. One client noted, "Their level of organization and willingness to tackle the project with an expectation of perfection" was particularly impressive. Another emphasized that the project was always completed on time and with little to no errors, stating, "We have come to rely on Techspeed to complete this project successfully for our organization." Overall sentiment reflects high satisfaction with their structured approach.

Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Most impressive is their level of organization and their willingness to tackle the project with an expectation of perfection. They understand that it takes hard work on the front side of a technical data entry project to achieve a successful conclusion. Their level of consistency in being efficient, responsive, and error-free is something to be admired.
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Data Entry & Mobile App Dev for Boutique Design Firm

5.0 Dec 17, 2018

We had a single point of contact who kept things clear and organized.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Connext

5.0 7 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ethiopia

Services provided

30% Customer Service Outsourcing

30% Finance & Accounting Outsourcing (FAO)

20% Back Office Outsourcing +1 service

20% IT Staff Augmentation

Connext is a versatile outsourcing agency providing call center, accounting, and business process management services. Reviews indicate a strong focus on client alignment, effective recruitment, and seamless integration into clients' workflows, with over 85% of feedback emphasizing their impressive hiring speed and communication. Clients appreciate their proactive approach and dedication to long-term partnerships, although some suggest enhanced employee training.

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Reviews mention Communicative
Clients consistently commend Connext for their strong communication skills and proactive approach. One client noted, "Frequent touchpoints, great communication and explanations" facilitated effective onboarding. Another emphasized the "very good and transparent" communication with their team, which contributed to a successful workflow. Overall, the sentiment reflects a high level of satisfaction with Connext's communicative practices, highlighting their ability to maintain clarity and responsiveness throughout project engagements.

IT Staff Augmentation for Payment Services Company

5.0 Nov 15, 2022

ConnextGlobal was more on the ball than we were. We had excellent back and forth communication. Again, we followed the lead they showed us.
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Staff Augmentation for Accounting Management Firm

5.0 Dec 17, 2021

Our communication with the Connext team who helped us recruit and design a workable structure has been very good and transparent. The communication with the team of our resources has taken time to develop. We are still continuing to work on processes and technologies to improve the workflow.
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Finance & Accounting Outsourcing for Entertainment Co

5.0 Sep 29, 2025

Frequent touchpoints, great communication and explanations on what we need to do and what they are doing. This allowed us to make sure all employees were set to onboard day 1, had a sufficient training plan in place for a successful onboarding and achieved their goals as they continue working here.
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Industry Experience

Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.
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Honolulu, Hawaii (3) Denver, Colorado (1) Mechanicsville, Virginia (1) Trevose, Pennsylvania (1)

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Zare Innovations, LLC

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Services provided

10% Accounting

10% Back Office Outsourcing

10% Business Consulting +7 services

10% Custom Software Development

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% IT Strategy Consulting

10% Web Development

Zare Innovations, LLC is a talent acquisition company specializing in providing pre-screened and skilled developers for SMBs. The reviews highlight a 100% positive feedback rate, emphasizing their competitive pricing, responsiveness, and the high quality of developers. Clients appreciate their excellent cultural alignment and consistent delivery on project timelines.

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Industry Experience

Zare Innovations, LLC has received positive feedback primarily within the Information Technology sector, particularly in custom web and mobile application development. Clients commend the firm for its ability to provide pre-screened, skilled developers, leading to significant enhancements in project capacity and complexity. The overall sentiment highlights Zare's competitive pricing, responsiveness, and cultural alignment as strengths, making them a suitable partner for technology firms seeking to scale and enhance development capabilities.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Zare Innovations, LLC's competitive pricing as a key factor in their decision to engage the company. One client noted that the pricing fit their budget while also providing great value for the cost, describing the company as offering unmatched value in the marketplace. Overall, the sentiment is positive, emphasizing the company's ability to deliver high-quality resources at affordable rates, contributing to significant growth for their clients.
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Addis Ababa, Ethiopia

Gabon Street
Addis Ababa, Ethiopia
10 - 15

+1 (703) 395-5235

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Zoha Global Solutions

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Addis Ababa, Ethiopia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +1 service

20% Data Annotation Services

Zoha Global Solutions is a telephone answering service launched in 2021. Their team offers Call Center Services and Customer Service Outsourcing.
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Featured

What are Featured Providers?
Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Ethiopia

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Communicative
The feedback regarding Remote CoWorker's communication skills is overwhelmingly positive, with clients frequently noting their responsiveness and clarity. For instance, one client highlighted, "The team consistently communicated and was friendly and professional," while another stated, "Their communication is impressive." Clients appreciated timely updates and the proactive approach of the team, with one remarking on their ability to adapt quickly to feedback. Overall, the sentiment reflects strong satisfaction with Remote CoWorker's communicative practices, contributing to effective collaboration.

Back Office Outsourcing for Construction Company

5.0 Sep 26, 2024

She has delivered on time and is very responsive and communicative. The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless.
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Shopify Dev & Systems Optimization for Kid's Concept Shop

4.5 Aug 9, 2024

The Remote Coworker team has been there with clear communication at every step. The amount of support and follow through.
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Lead Gen & Email Marketing for Web Dev & Design Agency

4.5 May 30, 2024

The Project Management has been handled extremely effectively by the designated VA who records everything precisely on CRM as well as daily communication to keep the team updated with task progression. We are pleased with their great communication and response times.
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Operational Support for Collateral Recovery Firm

5.0 May 23, 2024

The remote team we have with Remote CoWorker has been wonderful with keeping the lines of communication open. They have learned quickly. They exceeded our expectations.
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Content & Ops Mgmt for Business Workflow Automation Firm

4.5 Feb 22, 2024

Good Communication in a timely manner. Professional environment.
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Industry Experience

The provider has demonstrated expertise across diverse industries including Arts, Medical, Education, Real Estate, Advertising, and more. Clients commend their responsiveness, communication, and project management skills, leading to increased efficiency and productivity. Positive feedback highlights their ability to tailor support to specific organizational needs while aligning with company values. Overall sentiment indicates strong satisfaction, particularly in the Medical and Education sectors, suggesting a good fit for businesses seeking operational support and administrative assistance.
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Business services Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Arts, entertainment & music eCommerce Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Education Media Healthcare Publishing Energy & natural resources Legal Sports Medical Real estate Financial services

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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Ethiopia

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a customer service and sales outsourcing company praised for its ability to enhance client operations through effective team staffing and management. Across reviews, 100% highlight their exemplary project management and communication, often going above expectations. Approximately 85% of reviews mention their cultural alignment and responsiveness, while results include increased sales, customer satisfaction, and overall efficiency.

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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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United States (7) Australia (1)

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MarKam Solutions

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Ethiopia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +2 services

20% Sales Outsourcing

10% Back Office Outsourcing

MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

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Reviews mention Customized support
Clients have expressed high satisfaction with MarKam Solutions' customized support, highlighting their ability to adapt solutions to meet specific needs. One client noted the company's 'personal approach' and willingness to go 'the extra mile' despite budget constraints. The project management was praised for professionalism and open communication, with clients reporting quick adaptations and effective problem-solving. Overall, the sentiment reflects a strong alignment of values and a commitment to delivering tailored support.

Call Center Services & Customer Service for Cybersecurity Co

5.0 Nov 6, 2025

The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us. MarKam Solutions showed very personal approach with attention to our company and project. Even if our budget was tight, they did the impossible to tailor a solution that covers our needs.
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Industry Experience

MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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United States (4) Bulgaria (3) England (1)

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Flownexs

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Addis Ababa, Ethiopia

Services provided

45% Customer Service Outsourcing

40% Back Office Outsourcing

15% IT Managed Services

Flownexs is a Customer Service Outsourcing company. Headquartered in Orpington, England and Addis Ababa, Ethiopia, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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Addis Ababa, Ethiopia

Bole international airport
Addis Ababa, Ethiopia 1000
2 - 5

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ProxLink Solutions

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Addis Ababa, Ethiopia

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Recruitment Process Outsourcing +8 services

5% Accounting

5% Cybersecurity

5% HR Outsourcing

5% IT Managed Services

5% Recruiting

5% Search Engine Optimization

5% Social Media Marketing

5% Staffing

ProxLink Solutions is a telephone answering service. They offer Call Center Services and Customer Service Outsourcing and are in Addis Ababa, Ethiopia.
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Ablaze Labs

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Addis Ababa, Ethiopia

Services provided

15% Call Center Services

15% IT Strategy Consulting

10% Back Office Outsourcing +6 services

10% CRM Consulting and SI

10% Cloud Consulting & SI

10% Customer Service Outsourcing

10% ERP Consulting and SI

10% Other IT Consulting and SI

10% Sales Outsourcing

Ablaze Labs, an IT strategy consulting company, is based in Addis Ababa, Ethiopia. Founded in 2021, the team provides IT strategy consulting and Call Center Services.
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San International

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Addis Ababa, Ethiopia

Services provided

25% Product Marketing

25% Sales Outsourcing

20% Direct Marketing +2 services

20% Marketing Strategy

10% Advertising

Sales Outsourcing company San International was launched in 2024. The company offers Sales Outsourcing and Product Marketing, and is small.
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Axis Marketing Services PLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Addis Ababa, Ethiopia

Services provided

20% Business Consulting

15% Sales Outsourcing

10% Advertising +6 services

10% Branding

10% Corporate Training & Coaching

10% Market Research

10% Marketing Strategy

10% Web Development

5% Event Marketing

Based in Addis Ababa, Ethiopia, Axis Marketing Services PLC is a Business Consulting company. Their services include Business Consulting and Sales Outsourcing.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Ethiopia

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Remote Team Solutions

5.0 23 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Serves Ethiopia

Services provided

30% Staffing

10% Back Office Outsourcing

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a staffing and recruitment company specializing in remote team management and virtual assistance. Reviews suggest a high level of client satisfaction, with 100% of reviewers praising their responsiveness, cost-effectiveness, and cultural alignment. Clients consistently highlight the company's trustworthiness and ability to exceed expectations, which has fostered long-term partnerships across various industries.

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Reviews mention Reliable
Clients consistently highlight Remote Team Solutions' reliability, describing them as 'incredibly organized' and 'easy to work with.' One client noted their responsiveness and integration into the team, emphasizing their reliability in managing customer care and support services. While there were suggestions for improving ramp-up times, overall sentiment remains positive, indicating that Remote Team Solutions is a dependable partner in enhancing productivity and customer retention.

Call Center Services for Pest Control Company

5.0 Apr 23, 2022

Remote Team Solutions has worked well in terms of project management. They’re incredibly organized, reliable, and easy to work with.
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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Remote Team Solutions, noting efficient policy issuance and effective communication. A Processing Manager highlighted the company's good value and the ability to manage their own team while receiving timely support. Clients appreciate the responsiveness and adaptability of the team, with no immediate areas for improvement identified. Overall, sentiment is overwhelmingly positive, indicating a strong fit for project needs.
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Industry Experience

Remote Team Solutions has demonstrated strong expertise across various industries, including Insurance, Legal, Advertising & Marketing, IT Services, and Real Estate. Clients commend their responsiveness, quality of service, and ability to meet specific operational needs, such as policy issuance in insurance and recruitment in IT. Overall sentiment is highly positive, highlighting their effective project management and team integration, making them a valuable partner for businesses seeking reliable support in customer service, recruitment, and operational efficiency.
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Insurance Legal Other Industry Construction Human Resources Media Advertising & marketing Retail Business services Real estate Food & Beverages Software IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.
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Chainlinx Technologies

5.0 1 review

Undisclosed

$25 - $49 / hr

2 - 9

Addis Ababa, Ethiopia

Services provided

55% Web Design

15% Branding

15% Social Media Marketing +2 services

10% Customer Service Outsourcing

5% Video Production

Chainlinx Technologies specializes in ERP development and web solutions, as evidenced by their work for a coffee import and export company in Ethiopia. Their reviews highlight exceptional project management, timely delivery, and strong communication skills. Clients consistently commend their professionalism, responsiveness, and ability to tailor solutions to specific business needs, emphasizing Chainlinx Technologies' expertise in delivering high-quality, scalable systems.

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Target Business Consultants Plc

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Addis Ababa, Ethiopia

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company Target Business Consultants Plc was launched in 2004. The company specializes in Back Office Outsourcing.
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Top BPO Companies in Ethiopia

List of the Top Ethiopia BPO Services

Reviews mention Communicative

Digital Marketing, SMM & SEO for Software Solutions Company

Staff Aug & Content Moderation for Blockchain Technology Co

Customer Support for FinTech Organization

Call Center Services for Gaming Company

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What Clients Have Said

Reviews mention Well-organized projects

Data Entry for Scholarship Fund

Data Entry & Mobile App Dev for Boutique Design Firm

Industry Experience

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Reviews mention Communicative

IT Staff Augmentation for Payment Services Company

Staff Augmentation for Accounting Management Firm

Finance & Accounting Outsourcing for Entertainment Co

Industry Experience

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Industry Experience

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Reviews mention Communicative

Back Office Outsourcing for Construction Company

Shopify Dev & Systems Optimization for Kid's Concept Shop

Lead Gen & Email Marketing for Web Dev & Design Agency

Operational Support for Collateral Recovery Firm

Content & Ops Mgmt for Business Workflow Automation Firm

Industry Experience

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Industry Experience

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Reviews mention Customized support

Call Center Services & Customer Service for Cybersecurity Co

Industry Experience

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Reviews mention Autonomous

BPO Services for Tech Company

Industry Experience

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Reviews mention Reliable

Call Center Services for Pest Control Company

Reviewed 1 time in the past 6 months

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Why Trust Clutch

List of the Top 1 Ethiopia BPO Services

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