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Top Outbound Call Centers in Barcelona

Ratings Updated: April 1, 2026
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5 Leaders 10 Contenders

15 Companies

Country: Spain
City: Barcelona

List of the Top Barcelona Outbound Call Center Providers

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Sant Adrià de Besòs, Spain

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

    See all 12 projects

    Reviews mention Proactive

    TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.
    • Call Center Services for Global Tech Company
      5.0 Jun 25, 2021

      TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!

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    • Call Center Services for Tech Company
      5.0 Jun 16, 2021

      Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.

      Read Full Review
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    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    Sant Adrià de Besòs, Spain

    Carrer Joan Miró 21, Barcelona, 08005, Spain
    Sant Adrià de Besòs, Spain 08930

    751 - 1000

    See All Locations (17)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Barcelona clients emphasize TDCX’s strong project management, talent onboarding, and customer-centric approach in outsourced call center services. Their ability to adapt to remote work challenges and deliver measurable results, such as increased satisfaction and reduced attrition, showcases their extensive experience in supporting global e-commerce brands.
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  • Mutare Logotype

    5.0 4 reviews
    $1,000+
    Undisclosed
    2 - 9
    Barcelona, Spain

    Services provided

    30% Conversion Optimization
    25% Sales Outsourcing
    20% Email Marketing +3 services
    10% Digital Strategy
    10% Social Media Marketing
    5% Content Marketing

    Mutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.

    See all 4 projects

    Reviews mention Well-organized projects

    Clients have consistently praised Mutare for their well-organized project management and effective communication. One client noted the 'very effective' workflow, highlighting regular meetings and seamless integration into their project management system. Additionally, they commended Mutare's ability to meet deadlines and be hands-on, which contributed to the overall success of LinkedIn campaigns. The sentiment reflects a high level of satisfaction with their organizational skills and project execution.
    • LinkedIn Marketing Campaigns for Digital Marketing Firm
      5.0 Jan 3, 2023

      The workflow is very effective with weekly marketing meetings, and they are integrated into our Slack and project management systems. This integration makes it super easy to get answers and coordinate the project efficiently. They meet deadlines, are very hands-on, and accommodating, and have worked within all our systems perfectly.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Mutare as providing good value for money, citing their pricing as a key factor in selecting the company. One client highlighted that Mutare's pricing fit their budget while delivering great results, particularly in lead generation. Another client noted that they deliver on time and within budget, further affirming the positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and the quality of services provided.
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    Barcelona, Spain

    Carrer de Parcerisa 27
    Barcelona, Spain 08014

    2 - 5

    +34695863455

    See All Locations (3)
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  • Vparagon Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    Sabadell, Spain

    Services provided

    75% Sales Outsourcing
    25% Business Consulting

    Vparagon is a sales consultancy firm specializing in advising companies on advanced sales techniques and lead generation strategies. Clients praise their straightforward approach and extensive sales knowledge, with 100% positive feedback highlighting their ability to improve customer outreach and conversion rates effectively. Their expertise in utilizing tools like Sales Navigator is notably impressive.

    See all 1 projects

    Industry Experience

    Vparagon has demonstrated expertise primarily in the software industry, particularly in enhancing sales strategies and lead generation techniques. Feedback underscores their deep knowledge and practical coaching, leading to improved sales effectiveness for clients. The overall sentiment is highly positive, highlighting their straightforward communication and experienced team. Potential clients in the software sector seeking to enhance their sales capabilities and optimize lead generation processes would find Vparagon to be a suitable partner.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Vparagon's pricing, emphasizing the company's value for money. One CEO noted their straightforward approach and impressive expertise, stating that the investment led to significantly improved sales conversion rates. Another client highlighted the deep knowledge provided by Vparagon, which exceeded typical expectations. Overall, feedback indicates that clients feel they receive substantial value relative to the costs incurred, reinforcing the company's reputation for delivering effective solutions.
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  • Callpalooza Logotype

    4.8 6 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Barcelona, Spain

    Services provided

    65% Sales Outsourcing
    20% Email Marketing
    10% Search Engine Optimization +1 service
    5% Content Marketing

    Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

    See all 6 projects

    Reviews mention Accessible

    Overall, client feedback regarding Callpalooza's accessibility is highly positive. They are noted for their timely responses and availability, with one client highlighting that Callpalooza 'are always available and respond timely to requests.' Regular weekly catch-up calls further demonstrate their commitment to communication. The enthusiasm of their founder and the team's readiness to address client needs contribute to a strong perception of accessibility, fostering a productive working relationship.
    • Marketing Strategy for Consulting & Managed Services Company
      4.5 Jul 16, 2024

      Callpalooza are always available and respond timely to requests. Weekly catch up calls for project status update, planning and feedback on pre-qualified clients. Availability to answer questions and timely response to queries.

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    Industry Experience

    Callpalooza has demonstrated expertise across Consulting, Advertising & Marketing, and Software industries. Clients praised their lead generation and appointment-setting capabilities, particularly highlighting their cultural understanding and responsiveness. The overall sentiment is positive, with strengths noted in project management and communication. Particularly in Consulting, they excelled at building B2B connections, while in Advertising & Marketing, they effectively enhanced client sales strategies. Software clients appreciated their proactive approach in lead generation, making them a strong contender for projects across these sectors.

    Read All Reviews

    Select Industry to see insights

    Consulting Advertising & marketing Software

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
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    Germany (1) Switzerland (1) United Arab Emirates (1) United States (1)
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  • S2M-group Logotype

    4.7 11 reviews
    $10,000+
    $25 - $49 / hr
    50 - 249
    Barcelona, Spain

    Services provided

    65% Sales Outsourcing
    25% Marketing Strategy
    10% Other Marketing

    S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

    See all 11 projects

    Industry Experience

    S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.

    Read All Reviews

    Select Industry to see insights

    Media Food & Beverages Software IT Services Other Industry Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.
    Read All Reviews

    View projects from:

    Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)

    Review Rating from Clients

    4.0/5.0

    Quality

    4.0

    Schedule

    5.0

    Cost

    4.0

    Willing to Refer

    5.0

    Barcelona clients appreciate S2M-group’s ability to enhance outreach strategies, improve meeting quality, and generate leads. Their tailored approach to email marketing and prospecting has helped clients expand beyond France, with positive feedback on responsiveness, strategic insights, and project execution.
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Barcelona, Spain

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

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    Barcelona, Spain

    Av. Diagonal 197
    Barcelona, Spain 08018

    More than 5k

    +34 93 400 5000

    See All Locations (52)
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  • ColdIQ Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Barcelona, Spain

    Services provided

    100% Sales Outsourcing

    Founded in 2020, ColdIQ is a Sales Outsourcing company. The team focuses on Sales Outsourcing.

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  • Essentiel Outsourcing S.L Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Barcelona, Spain

    Services provided

    30% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +2 services
    10% Back Office Outsourcing
    10% Recruitment Process Outsourcing

    Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • CRONUTS DIGITAL Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    10 - 49
    Barcelona, Spain

    Services provided

    20% Digital Strategy
    20% Sales Outsourcing
    20% Social Media Marketing +2 services
    20% UX/UI Design
    20% Web Design

    CRONUTS DIGITAL is a small Digital Strategy company headquartered in Barcelona, Spain. Their services include Digital Strategy and Social Media Marketing.

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  • Lead2b Logotype

    Not yet reviewed

    $10,000+
    $25 - $49 / hr
    10 - 49
    Corró d'Avall, Spain

    Services provided

    40% Business Consulting
    40% Customer Service Outsourcing
    20% Call Center Services

    Lead2b, a small Business Consulting company, is in Corró d'Avall, Spain. Their services include Business Consulting and Customer Service Outsourcing.

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  • Releasy Customer Management Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Barcelona, Spain

    Services provided

    40% Call Center Services
    20% AI Development
    20% Customer Service Outsourcing +1 service
    20% Sales Outsourcing

    Established in 2007, Releasy Customer Management is a midsize call center company. Their services include Call Center Services and Artificial Intelligence.

    Read more

    Barcelona, Spain

    World Trade Center
    Barcelona, Spain 08039

    21 - 30

    +34.935.435.510

    See All Locations (6)
    View Profile
  • Convertiam Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Santa Coloma de Gramenet, Spain

    Services provided

    25% Pay Per Click
    25% Search Engine Optimization
    25% Social Media Marketing +2 services
    15% Conversion Optimization
    10% Sales Outsourcing

    Launched in 2015, Convertiam is a social media marketing agency. In Santa Coloma de Gramenet, Spain, the team provides Social Media Marketing and Search Engine Optimization.

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  • CPM International Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Barcelona, Spain

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    CPM International is a Barcelona, Spain-based call center company. They offer Call Center Services and Customer Service Outsourcing and were established in 2004.

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  • Newco Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Barcelona, Spain

    Services provided

    50% Call Center Services
    30% Customer Service Outsourcing
    20% Business Consulting

    Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • SELLBYTEL Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Barcelona, Spain

    Services provided

    30% Call Center Services
    20% Business Consulting
    20% Recruiting +2 services
    20% Sales Outsourcing
    10% Customer Service Outsourcing

    SELLBYTEL, a call center, is in Barcelona, Spain. The team focuses on Call Center Services and Business Consulting.

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1 TDCX
2 Mutare
3 Vparagon
4 Callpalooza
5 S2M-group

List of the Top 5 Barcelona Outbound Call Center Providers

  1. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Sant Adrià de Besòs, Spain

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    100% Outbound Voice Services
    View Profile Visit Website
  2. Mutare Logotype

    Mutare

    $1,000+
    Undisclosed
    2 - 9
    Barcelona, Spain

    Ability to deliver

    30.8/40.0
    16.2/20 Reviews
    8.1/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    75% Outbound Voice Services
    25% Other
    View Profile Visit Website
  3. Vparagon Logotype

    Vparagon

    $1,000+
    $25 - $49 / hr
    10 - 49
    Sabadell, Spain

    Ability to deliver

    27/40.0
    16.2/20 Reviews
    5.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    225% Outbound Voice Services
    View Profile Visit Website
  4. Callpalooza Logotype

    Callpalooza

    $1,000+
    < $25 / hr
    2 - 9
    Barcelona, Spain

    Ability to deliver

    25.9/40.0
    15.8/20 Reviews
    6.1/10 Clients & Experience
    4/10 Market Presence

    Service focus

    195% Outbound Voice Services
    View Profile Visit Website
  5. S2M-group Logotype

    S2M-group

    $10,000+
    $25 - $49 / hr
    50 - 249
    Barcelona, Spain

    Ability to deliver

    24.7/40.0
    16.2/20 Reviews
    3/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    195% Outbound Voice Services
    View Profile Visit Website
  6. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Barcelona, Spain

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    137% Outbound Voice Services
    View Profile Visit Website
  7. ColdIQ Logotype

    ColdIQ

    $5,000+
    $100 - $149 / hr
    2 - 9
    Barcelona, Spain

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    300% Outbound Voice Services
    View Profile Visit Website
  8. Essentiel Outsourcing S.L Logotype

    Essentiel Outsourcing S.L

    Undisclosed
    < $25 / hr
    50 - 249
    Barcelona, Spain

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    195% Outbound Voice Services
    View Profile Visit Website
  9. CRONUTS DIGITAL Logotype

    CRONUTS DIGITAL

    $1,000+
    $100 - $149 / hr
    10 - 49
    Barcelona, Spain

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    60% Outbound Voice Services
    40% Other
    View Profile Visit Website
  10. Lead2b Logotype

    Lead2b

    $10,000+
    $25 - $49 / hr
    10 - 49
    Corró d'Avall, Spain

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    80% Outbound Voice Services
    20% Other
    View Profile Visit Website
  11. Releasy Customer Management Logotype

    Releasy Customer Management

    Undisclosed
    Undisclosed
    250 - 999
    Barcelona, Spain

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    220% Outbound Voice Services
    View Profile Visit Website
  12. Convertiam Logotype

    Convertiam

    Undisclosed
    Undisclosed
    2 - 9
    Santa Coloma de Gramenet, Spain

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Outbound Voice Services
    70% Other
    View Profile Visit Website
  13. CPM International Logotype

    CPM International

    $1,000+
    < $25 / hr
    250 - 999
    Barcelona, Spain

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    240% Outbound Voice Services
    View Profile Visit Website
  14. Newco Logotype

    Newco

    $1,000+
    < $25 / hr
    250 - 999
    Barcelona, Spain

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    200% Outbound Voice Services
    View Profile Visit Website
  15. SELLBYTEL Logotype

    SELLBYTEL

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Barcelona, Spain

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    180% Outbound Voice Services
    View Profile Visit Website

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