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Top Outbound Call Centers in Barcelona

Ratings Updated: June 5, 2026

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5 Leaders 9 Contenders

14 Companies

Country: Spain

City: Barcelona

List of the Top Barcelona Outbound Call Center Providers

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TDCX

4.8 12 reviews

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Verified

$100,000+

Undisclosed

10,000+

Sant Adrià de Besòs, Spain

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Sant Adrià de Besòs, Spain

Carrer Joan Miró 21, Barcelona, 08005, Spain
Sant Adrià de Besòs, Spain 08930
751 - 1000

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Barcelona highlight TDCX’s expertise in B2C e-commerce support, with a focus on inbound calls and chat. They commend their quick adaptation, talent retention, and proactive approach, which consistently enhances customer satisfaction and operational metrics in a competitive market.
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Mutare

5.0 4 reviews

$1,000+

Undisclosed

2 - 9

Barcelona, Spain

Services provided

30% Conversion Optimization

25% Sales Outsourcing

20% Email Marketing +3 services

10% Digital Strategy

10% Social Media Marketing

5% Content Marketing

Mutare is a marketing and lead generation company that specializes in LinkedIn and email outreach, social media management, and direct marketing services. Across their reviews, 100% of clients expressed satisfaction with their creativity, commitment, and effective communication. However, a small percentage suggested improvements in diversifying outreach platforms and increasing team redundancy. Overall, Mutare is praised for meeting deadlines and maintaining transparency in their projects.

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Industry Experience

Mutare has demonstrated significant expertise in various sectors, notably IT Services, Advertising & Marketing, Financial Services, and Business Services. Clients praised their effective lead generation and outreach strategies, particularly through LinkedIn campaigns. Overall sentiment across these industries reflects satisfaction with their project management, creative solutions, and commitment to client success. Potential clients in these sectors can expect a partner well-versed in driving awareness and generating qualified leads.
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IT Services Advertising & marketing Financial services Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Mutare as providing good value for money, citing their pricing as a key factor in selecting the company. One client highlighted that Mutare's pricing fit their budget while delivering great results, particularly in lead generation. Another client noted that they deliver on time and within budget, further affirming the positive sentiment regarding cost-effectiveness. Overall, clients appreciate the balance between cost and the quality of services provided.
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Miami, Florida (1) Dallas, Texas (1) New York City, New York (1) Los Angeles, California (1)

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Barcelona, Spain

Carrer de Parcerisa 27
Barcelona, Spain 08014
2 - 5

+34695863455

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Vparagon

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

Sabadell, Spain

Services provided

75% Sales Outsourcing

25% Business Consulting

Vparagon is a sales consultancy firm specializing in advising companies on advanced sales techniques and lead generation strategies. Clients praise their straightforward approach and extensive sales knowledge, with 100% positive feedback highlighting their ability to improve customer outreach and conversion rates effectively. Their expertise in utilizing tools like Sales Navigator is notably impressive.

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Industry Experience

Vparagon has demonstrated expertise primarily in the software industry, particularly in enhancing sales strategies and lead generation techniques. Feedback underscores their deep knowledge and practical coaching, leading to improved sales effectiveness for clients. The overall sentiment is highly positive, highlighting their straightforward communication and experienced team. Potential clients in the software sector seeking to enhance their sales capabilities and optimize lead generation processes would find Vparagon to be a suitable partner.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Vparagon's pricing, emphasizing the company's value for money. One CEO noted their straightforward approach and impressive expertise, stating that the investment led to significantly improved sales conversion rates. Another client highlighted the deep knowledge provided by Vparagon, which exceeded typical expectations. Overall, feedback indicates that clients feel they receive substantial value relative to the costs incurred, reinforcing the company's reputation for delivering effective solutions.
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Callpalooza

4.8 6 reviews

$1,000+

< $25 / hr

2 - 9

Barcelona, Spain

Services provided

65% Sales Outsourcing

20% Email Marketing

10% Search Engine Optimization +1 service

5% Content Marketing

Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

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Reviews mention High-quality work
Callpalooza has received high praise for delivering high-quality work, as emphasized by a client who noted their fast communication and timely delivery of projects. Specifically, the CEO of Amaseo GmbH highlighted that all discussed deliverables were met with very good quality, underscoring the company's impressive skills and effective lead generation strategies. Overall, the sentiment reflects strong satisfaction with Callpalooza's performance and professionalism.

Lead Generation & Outbound Sales for Online Marketing Co

5.0 Nov 21, 2023

Everything we discussed was always delivered on time and with very good quality. Very pleasant communication.
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Industry Experience

Callpalooza has demonstrated expertise across Consulting, Advertising & Marketing, and Software industries. Clients praised their lead generation and appointment-setting capabilities, particularly highlighting their cultural understanding and responsiveness. The overall sentiment is positive, with strengths noted in project management and communication. Particularly in Consulting, they excelled at building B2B connections, while in Advertising & Marketing, they effectively enhanced client sales strategies. Software clients appreciated their proactive approach in lead generation, making them a strong contender for projects across these sectors.
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Consulting Advertising & marketing Software

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Germany (1) Switzerland (1) United Arab Emirates (1) United States (1)

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Barcelona, Spain

Carrer de Cristóbal de Moura
Barcelona, Spain 08019
2 - 5

+34647179545

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S2M-group

4.7 11 reviews

$10,000+

$25 - $49 / hr

50 - 249

Barcelona, Spain

Services provided

65% Sales Outsourcing

25% Marketing Strategy

10% Other Marketing

S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

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Reviews mention Customized support
Clients have expressed high satisfaction with S2M-group's customized support, highlighting their tailored approach to lead generation that effectively met specific needs. One client noted S2M's commitment to open communication through weekly reports and biweekly alignment calls, ensuring transparency and prompt responses to concerns. The ability to adapt and improve processes quickly in response to client feedback was also praised, reinforcing the overall positive sentiment towards their customized support.

Lead Generation for Software Company

5.0 May 22, 2023

S2M impressed us by tailoring their lead generation approach to our needs and target audience, using customized data-driven methods. They worked closely with us as a team and generated high-quality leads through an excellent qualification process and kept us informed through the comprehensive meeting form.
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Industry Experience

S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.
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Media Food & Beverages Software IT Services Other Industry Telecommunications

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Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)

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Review Rating from Clients

4.0/5.0

Quality

4.0

Schedule

5.0

Cost

4.0

Willing to Refer

5.0

Barcelona clients appreciate S2M-group’s tailored email marketing and prospecting services, which facilitated international expansion. Their responsiveness, strategic insights, and ability to adapt strategies have led to successful client acquisition and increased sales opportunities, demonstrating their expertise in data-driven outreach.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Barcelona, Spain

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Barcelona, Spain

Av. Diagonal 197
Barcelona, Spain 08018
More than 5k

+34 93 400 5000

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ColdIQ

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Barcelona, Spain

Services provided

100% Sales Outsourcing

Founded in 2020, ColdIQ is a Sales Outsourcing company. The team focuses on Sales Outsourcing.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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CRONUTS DIGITAL

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Barcelona, Spain

Services provided

20% Digital Strategy

20% Sales Outsourcing

20% Social Media Marketing +2 services

20% UX/UI Design

20% Web Design

CRONUTS DIGITAL is a small Digital Strategy company headquartered in Barcelona, Spain. Their services include Digital Strategy and Social Media Marketing.
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Convertiam

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Santa Coloma de Gramenet, Spain

Services provided

25% Pay Per Click

25% Search Engine Optimization

25% Social Media Marketing +2 services

15% Conversion Optimization

10% Sales Outsourcing

Convertiam is a social media marketing firm. The team provides Social Media Marketing and Search Engine Optimization, and the company is based in Santa Coloma de Gramenet, Spain.
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Lead2b

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Services provided

40% Business Consulting

40% Customer Service Outsourcing

20% Call Center Services

Lead2b, a small Business Consulting company, is in Corró d'Avall, Spain. Their services include Business Consulting and Customer Service Outsourcing.
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Releasy Customer Management

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Barcelona, Spain

Services provided

40% Call Center Services

20% AI Development

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Established in 2007, Releasy Customer Management is a midsize call center company. Their services include Call Center Services and Artificial Intelligence.
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Barcelona, Spain

World Trade Center
Barcelona, Spain 08039
21 - 30

+34.935.435.510

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CPM International

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

60% Call Center Services

40% Customer Service Outsourcing

CPM International is a Barcelona, Spain-based call center company. They offer Call Center Services and Customer Service Outsourcing and were established in 2004.
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Newco

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Business Consulting

Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 TDCX

2 Mutare

3 Vparagon

4 Callpalooza

5 S2M-group

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 5 Barcelona Outbound Call Center Providers

TDCX

$100,000+

Undisclosed

10,000+

Sant Adrià de Besòs, Spain

Ability to deliver

29.4/40.0

15.8/20 Reviews

4.5/10 Clients & Experience

9.1/10 Market Presence

Service focus

100% Outbound Voice Services

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Mutare

$1,000+

Undisclosed

2 - 9

Barcelona, Spain

Ability to deliver

30.8/40.0

16.2/20 Reviews

8.1/10 Clients & Experience

6.5/10 Market Presence

Service focus

75% Outbound Voice Services

25% Other

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Vparagon

$1,000+

$25 - $49 / hr

10 - 49

Sabadell, Spain

Ability to deliver

27/40.0

16.2/20 Reviews

5.6/10 Clients & Experience

5.2/10 Market Presence

Service focus

225% Outbound Voice Services

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Callpalooza

$1,000+

< $25 / hr

2 - 9

Barcelona, Spain

Ability to deliver

25.9/40.0

15.8/20 Reviews

6.1/10 Clients & Experience

4/10 Market Presence

Service focus

195% Outbound Voice Services

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S2M-group

$10,000+

$25 - $49 / hr

50 - 249

Barcelona, Spain

Ability to deliver

24.3/40.0

15.8/20 Reviews

3/10 Clients & Experience

5.5/10 Market Presence

Service focus

195% Outbound Voice Services

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Webhelp

Undisclosed

Undisclosed

10,000+

Barcelona, Spain

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

137% Outbound Voice Services

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ColdIQ

$5,000+

$100 - $149 / hr

2 - 9

Barcelona, Spain

Ability to deliver

7.2/40.0

0/20 Reviews

2.1/10 Clients & Experience

5.2/10 Market Presence

Service focus

300% Outbound Voice Services

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Essentiel Outsourcing S.L

Undisclosed

< $25 / hr

50 - 249

Barcelona, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

195% Outbound Voice Services

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CRONUTS DIGITAL

$1,000+

$100 - $149 / hr

10 - 49

Barcelona, Spain

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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Convertiam

$1,000+

$50 - $99 / hr

2 - 9

Santa Coloma de Gramenet, Spain

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

30% Outbound Voice Services

70% Other

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Lead2b

$10,000+

$25 - $49 / hr

10 - 49

Corró d'Avall, Spain

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Outbound Voice Services

20% Other

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Releasy Customer Management

Undisclosed

Undisclosed

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

220% Outbound Voice Services

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CPM International

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

240% Outbound Voice Services

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Newco

$1,000+

< $25 / hr

250 - 999

Barcelona, Spain

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

200% Outbound Voice Services

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Top Outbound Call Centers in Barcelona

List of the Top Barcelona Outbound Call Center Providers

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Lead Generation & Outbound Sales for Online Marketing Co

Industry Experience

Select Industry to see insights

Reviews mention Customized support

Lead Generation for Software Company

Industry Experience

Select Industry to see insights

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List of the Top 5 Barcelona Outbound Call Center Providers

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