Top BPO Companies in Madrid
28 Companies
List of the Top Madrid BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Madrid, SpainServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Patient
The overall sentiment regarding ConnextGlobal is highly positive, with clients highlighting their patience and people-focused approach. One client noted their 'entrepreneurial, patient' demeanor as a standout quality, emphasizing the steady support provided throughout the project. Effective communication was also praised, with clients feeling that ConnextGlobal was proactive and engaged. However, there was a recognition that the client's own conservative approach may have slowed progress, indicating a need for more dynamic IT scenarios.-
IT Staff Augmentation for Payment Services Company
5.0 Nov 15, 2022ConnextGlobal was more on the ball then we were. We had excellent back and forth communication. Again, we followed the lead the showed us. Entrepreneurial, patient, people-focused, steady, with great values.
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Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Connext's competitive pricing and overall value for money. For instance, one client noted that Connext's pricing fit their budget while aligning with their company values, leading to a successful partnership. Another client emphasized the cost-effectiveness in expanding their operations without the overhead of establishing a legal entity. Overall, the sentiment reflects satisfaction with the balance of cost and quality of service, reinforcing Connext as a reliable outsourcing partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Madrid, SpainServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Exceeds expectations
MarKam Solutions consistently exceeds client expectations across various projects. One client noted their 'extreme promptness' and ability to 'bring outside perspective and innovation,' while another highlighted their 'speed and quality of delivery.' A COO remarked on their 'attention to detail' and 'excellent communication skills,' stating that their experience has 'exceeded expectations.' Overall, clients express high satisfaction, indicating a strong alignment with their needs and objectives.-
Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Honestly, as I write this our experience has exceeded our expectations. Every deliverable was met on a timely and professional manner. Ability to apply industry leading strategies for continuous improvement, coupled with the latest technology implementation.
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Call Center Services for Auto Transport Broker
5.0 Mar 19, 2025MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working. Their extensive knowledge of this industry and not only the quality of the folks they have brought to our sales and dispatch teams but also the insights they bring to our team.
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Customer Services & Sales Staffing for Auto Transport Co
5.0 Mar 19, 2025They are extremely prompt and have exceeded our expectations in many areas. Their ability to learn quickly and scale combined with leveraging their outside experience is impressive.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for MarKam Solutions highlights their exceptional project management and flexibility. Clients praised their proactive communication and ability to tailor solutions to meet specific needs, with one noting a 50% increase in lead generation due to their strategic approach. The overall sentiment is highly positive, with clients appreciating the company's commitment to quality and timely delivery. No significant areas for improvement were identified, reinforcing their reputation as a reliable partner.Was this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
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$10,000+Undisclosed2 - 9Madrid, Spain
Services provided
60% Sales Outsourcing25% Market Research15% Call Center ServicesSee all 2 projectsPowerSellers is a dynamic marketing and procurement service provider, excelling in renewable energy certificate acquisition and lead generation. Consistently praised for their flexibility and proactive communication, 100% of reviews highlight their budget-friendly pricing and strong project management skills, with one client noting a 72% annual increase in lead generation.
Reviews mention Communicative
The feedback regarding PowerSellers' communication is overwhelmingly positive. One client noted they were 'very communicative' and 'responsive to my inquiries,' highlighting effective engagement through virtual meetings and messaging apps. This responsiveness contributed to a smooth project management experience, with no areas for improvement identified. Overall, clients appreciate PowerSellers' proactive communication style, which enhances their collaborative efforts.-
Certificate Acquirement & Redemption for Cocoa Products Co
5.0 Apr 19, 2024The company was very communicative, responsive to my inquiries. Our primary forms of communication were virtual meetings and email or messaging apps, which facilitated timely and effective exchanges. Their project management was efficient, ensuring that items were delivered on time and that our needs were adequately addressed.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one reviewer noted that their pricing fit the budget and offered good value for the cost, while another emphasized the same points, stating that PowerSellers provided excellent service at a reasonable price. Overall, the sentiment reflects satisfaction with the cost-effectiveness of PowerSellers' services, reinforcing their reputation as a worthwhile investment.Was this helpful?
More responsive than most other service providers
Get in TouchPowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Madrid, Spain
6 Calle de Ponzano
Madrid, Spain 280102 - 5
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
50% Business Consulting50% Sales OutsourcingSales Force Europe is a Business Consulting and Sales Outsourcing company established in 2022. Their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999Madrid, Spain
Services provided
100% Call Center ServicesIn Madrid, Spain, Grupo Unísono is an answering service company. The team provides Call Center Services.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
25% Back Office Outsourcing25% Call Center Services25% Document Digitization & Management +1 service25% HR ConsultingDigiltea is a telephone answering service. Founded in 2020, the team offers Call Center Services and Back Office Outsourcing. The company is located in Madrid, Spain.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
50% BI & Big Data Consulting & SI50% Call Center ServicesRAINBOW COMUNICACIONES S.L. Is a midsize business intelligence company and call center company founded in 1995. Their team specializes in BI & big data consulting & SI and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Madrid, Spain
Services provided
35% BI & Big Data Consulting & SI35% Back Office Outsourcing30% IT Strategy ConsultingBusiness intelligence company Grupo CMC was founded in 1993. The firm provides BI & big data consulting & SI and Back Office Outsourcing, and is large.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
52% Back Office Outsourcing30% Finance & Accounting Outsourcing (FAO)18% Customer Service OutsourcingNOVA BPO is a midsize Back Office Outsourcing company established in 1996. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read moreSee All Locations (2)Madrid, Spain
C / Miguel Yuste, 12 1st Floor
Madrid, Spain 280372 - 5
+34.913.272.389
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
35% Call Center Services30% Back Office Outsourcing15% Staffing +2 services10% HR Outsourcing10% RecruitingAlcaláBC is a call center service. Their midsize team is located in Madrid, Spain. Their team specializes in Call Center Services and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49Madrid, Spain
Services provided
40% Market Research20% Business Consulting20% Call Center Services +1 service20% Customer Service OutsourcingLaunched in 2010, High Remark, a small Market Research company, is headquartered in Sant Joan Despí, Spain and Madrid, Spain. Their services include Market Research and Business Consulting.
Read moreSee All Locations (2)Madrid, Spain
Paseo de la Castellana 194
Madrid, Spain 280466 - 9
+34912778122
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$1,000+< $25 / hr10 - 49Madrid, Spain
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Social Media MarketingCosmos Call Center is an answering service. Founded in 1993, the team provides Call Center Services and Social Media Marketing. The agency is located in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
50% Back Office Outsourcing50% Finance & Accounting Outsourcing (FAO)SOGEMEDI is a Madrid, Spain-based Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing
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UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
35% HR Consulting35% Recruiting20% Business Consulting +2 services5% Customer Service Outsourcing5% Sales OutsourcingRecruiting company 1MIB - Soluciones para Recursos Humanos was launched in 2006. The team focuses on Recruiting and HR Consulting.
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$1,000+< $25 / hr10 - 49Rivas-Vaciamadrid, Spain
Services provided
80% Call Center Services20% Web DevelopmentCall Centrix is a call center established in 2003. The team focuses on Call Center Services and Web Development and is located in Rivas-Vaciamadrid, Spain.
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$1,000+Undisclosed2 - 9Madrid, Spain
Services provided
35% Business Consulting35% Market Research30% Call Center ServicesHIGH REMARK is a small Madrid, Spain-based Business Consulting company. The team provides Business Consulting and Market Research.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
50% Business Consulting24% Back Office Outsourcing16% Customer Service Outsourcing +1 service10% BI & Big Data Consulting & SIAbinitio Consulting is a Business Consulting company. The Barcelona, Spain-based team offers Business Consulting and Back Office Outsourcing.
Read moreSee All Locations (3)Madrid, Spain
General Arrando Street, 9A, 1
Madrid, Spain 2801010 - 15
+34.934.548.408
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UndisclosedUndisclosed50 - 249Pozuelo de Alarcón, Spain
Services provided
35% Back Office Outsourcing35% HR Consulting30% Business ConsultingOuter Spain is a Back Office Outsourcing company. Established in 2019, the company is in Pozuelo de Alarcón, Spain. Their team provides Back Office Outsourcing and HR Consulting.
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$1,000+< $25 / hr2 - 9Madrid, Spain
Services provided
100% Call Center ServicesLaunched in 2004, Escena Digital voices is a call center company. The team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
20% BI & Big Data Consulting & SI20% Back Office Outsourcing20% CRM Consulting and SI +2 services20% IT Managed Services20% IT Strategy ConsultingIT strategy consulting company Cognodata is based in Madrid, Spain. Their services include IT strategy consulting and BI & big data consulting & SI.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
20% Branding20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Video MarketingBranding agency Arkeero offers Branding and Email Marketing. They are headquartered in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Las Rozas de Madrid, Spain
Services provided
40% BI & Big Data Consulting & SI20% Email Marketing20% SMS Marketing +1 service20% Sales OutsourcingDeyde DataCentric, S.L.U. Is a midsize data analytics company established in 1994. Their team specializes in BI & big data consulting & SI and Email Marketing.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
40% HR Consulting20% BI & Big Data Consulting & SI20% Back Office Outsourcing +1 service20% Market ResearchHR Consulting company Spectos GmbH is headquartered in Vancouver, Canada and Dresden, Germany. They focus on HR Consulting and Market Research and were founded in 2001.
Read moreSee All Locations (3)Madrid, Spain
Avenida General Perón 29, planta 16, Atrium, despacho 15
Madrid, Spain 280202 - 5
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
30% Blockchain20% Custom Software Development20% Cybersecurity +2 services20% IT Managed Services10% Back Office OutsourcingRedsys Spain is a Blockchain company. Their midsize team is located in Madrid, Spain and Córdoba, Spain. Their team specializes in Blockchain and Cybersecurity.
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UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
20% CRM Consulting and SI15% Content Marketing15% Email Marketing +4 services15% Pay Per Click15% Social Media Marketing10% Conversion Optimization10% Sales OutsourcingTwist Ideas is a CRM consulting and SI company founded in 2010. The team focuses on CRM consulting and SI and Social Media Marketing and is located in Madrid, Spain.
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UndisclosedUndisclosed2 - 9Pozuelo de Alarcón, Spain
Services provided
15% Content Marketing15% Direct Marketing15% Event Marketing +5 services15% Market Research10% CRM Consulting and SI10% Marketing Strategy10% Sales Outsourcing10% Web DevelopmentFounded in 2001, Viachannel is a small Direct Marketing company. Their team specializes in Direct Marketing and Market Research.
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UndisclosedUndisclosed10,000+Madrid, Spain
Services provided
50% IT Managed Services25% Back Office Outsourcing25% Customer Service OutsourcingAtento is an IT managed services company in Madrid, Spain. The team focuses on IT managed services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
50% Call Center Services50% HR ConsultingEnkoteams is a Madrid, Spain-based phone answering service and HR Consulting company. Established in 2015, the team provides Call Center Services and HR Consulting.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
40% Call Center Services20% Search Engine Optimization10% Email Marketing +3 services10% Low/No Code Development10% Social Media Marketing10% Web DevelopmentLazos Contact Center is a call center. Their team is headquartered in Montevideo, Uruguay and Salto, Uruguay and specializes in Call Center Services and Search Engine Optimization.
Read moreSee All Locations (3)Madrid, Spain
C/ San Eustaquio 14
Madrid, Spain 28021+34.917.611.991
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UndisclosedUndisclosed2 - 9Madrid, Spain
Services provided
50% Back Office Outsourcing50% Custom Software DevelopmentCapital Energy, a software development company and Back Office Outsourcing company, is in Madrid, Spain. They provide Custom Software Development and Back Office Outsourcing.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 1 Madrid BPO Services
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$10,000+Undisclosed2 - 9Madrid, Spain
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed1,000 - 9,999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
Undisclosed$25 - $49 / hr10 - 49Madrid, Spain
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+< $25 / hr10 - 49Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed10 - 49Madrid, Spain
Ability to deliver
6.7/40.00/20 Reviews0/10 Clients & Experience6.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10 - 49Rivas-Vaciamadrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed2 - 9Madrid, Spain
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Pozuelo de Alarcón, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Back Office Outsourcing65% Other
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