Top Call Center Services & Voice Services in Madrid
1 Leaders 15 Contenders
17 Companies
List of the Top Madrid Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves Madrid, SpainServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Personable
Client feedback highlights Hugo Inc.'s personable approach as a significant factor in their success. A manager at Velocity Limited noted that this approach simplified agent training and fostered strong relationships, distinguishing Hugo from typical business process outsourcing firms. Overall, the sentiment is positive, with clients appreciating the team's ability to engage effectively and enhance operational efficiency.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024Their personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Madrid, SpainServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
Reviews mention Detail-oriented
Clients have consistently praised SupportYourApp for its detail-oriented approach, noting the proactiveness and attentiveness of their consultants. One client highlighted the consultant's ability to work efficiently across different time zones while maintaining a high level of communication. The overall sentiment reflects satisfaction, with one client rating their experience a perfect 10/10, emphasizing the company's dedication and effectiveness in addressing client needs.-
App Management & Support for Learning Tech Company
5.0 Sep 19, 2024The consultant demonstrates proactiveness, attention to detail, and is able to work even in a time zone completely different from the main team's. We're more than satisfied with SupportYourApp's services and can evaluate the consultant’s work and dedication as 10/10.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999Serves Madrid, SpainServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Great team
Clients consistently praise Valoris Center for their exceptional team, highlighting their punctuality and responsiveness. One client noted, 'Everything was very punctual, and the objectives were achieved within the agreed timeframe,' reflecting a strong commitment to project management. Additionally, the quality manager from BRT SPA emphasized the team's impressive reaction time and understanding of customer needs, underscoring the overall sentiment of satisfaction with the team's performance.-
Customer Service Outsourcing for Freight Transportation Co
5.0 Mar 27, 2026Everything was very punctual, and the objectives were achieved within the agreed timeframe. Excellent team.
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Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Consumer Products Automotive Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed2 - 9Madrid, Spain
Services provided
15% Call Center Services60% Sales Outsourcing25% Market ResearchSee all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
Reviews mention Easy to reach
Clients have consistently praised PowerSellers for their exceptional accessibility and responsiveness. One client noted, "They are always ready to attend to any need," highlighting their commitment to communication. Additionally, the client's feedback emphasized the team's availability and eagerness to work, reinforcing an overall positive sentiment regarding ease of reach. This suggests that PowerSellers prioritizes client engagement and is effective in maintaining open lines of communication throughout the project.-
Call Center Services for Energy Solutions Provider
5.0 Apr 1, 2024Excellent, they are always ready to attend to any need. The availability and desire to work of each one of them. Virtual Meeting, Email or Messaging App.
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1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Energy Solutions Provider
5.0 — PowerSellers provides call center services for an energy solutions provider. The tasks include cold calling, polishing the sales speech, qualifying clients through calls, obtaining data, Read moreWas this helpful?
More responsive than most other service providers
Get in TouchPowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Madrid, Spain
6 Calle de Ponzano
Madrid, Spain 280102 - 5
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
50% Business Consulting50% Sales OutsourcingSales Force Europe is a Business Consulting and Sales Outsourcing company established in 2022. Their services include Business Consulting and Sales Outsourcing.
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$25,000+$25 - $49 / hr2 - 9Madrid, Spain
Services provided
45% Sales Outsourcing30% Content Moderation Services20% Finance & Accounting Outsourcing (FAO) +1 service5% Back Office OutsourcingFaraday Venture Capital SGEIC SA, a Sales Outsourcing company, was established in 2026. Based in Madrid, Spain, the team offers Sales Outsourcing and Content Moderation Services.
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$1,000+< $25 / hr10 - 49Madrid, Spain
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Social Media MarketingCosmos Call Center is an answering service. Founded in 1993, the team provides Call Center Services and Social Media Marketing. The agency is located in Madrid, Spain.
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$1,000+< $25 / hr10 - 49Rivas-Vaciamadrid, Spain
Services provided
80% Call Center Services20% Web DevelopmentCall Centrix is a call center established in 2003. The team focuses on Call Center Services and Web Development and is located in Rivas-Vaciamadrid, Spain.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
50% Call Center Services50% BI & Big Data Consulting & SIRAINBOW COMUNICACIONES S.L. Is a midsize business intelligence company and call center company founded in 1995. Their team specializes in BI & big data consulting & SI and Call Center Services.
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Undisclosed$25 - $49 / hr10 - 49Madrid, Spain
Services provided
20% Call Center Services40% Market Research20% Business Consulting +1 service20% Customer Service OutsourcingLaunched in 2010, High Remark, a small Market Research company, is headquartered in Sant Joan Despí, Spain and Madrid, Spain. Their services include Market Research and Business Consulting.
Read moreSee All Locations (2)Madrid, Spain
Paseo de la Castellana 194
Madrid, Spain 280466 - 9
+34912778122
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$1,000+Undisclosed2 - 9Madrid, Spain
Services provided
30% Call Center Services35% Business Consulting35% Market ResearchHIGH REMARK is a small Madrid, Spain-based Business Consulting company. The team provides Business Consulting and Market Research.
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$1,000+< $25 / hr2 - 9Madrid, Spain
Services provided
100% Call Center ServicesLaunched in 2004, Escena Digital voices is a call center company. The team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
25% Call Center Services25% Back Office Outsourcing25% Document Digitization & Management +1 service25% HR ConsultingDigiltea is a telephone answering service. Founded in 2020, the team offers Call Center Services and Back Office Outsourcing. The company is located in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
35% Call Center Services30% Back Office Outsourcing15% Staffing +2 services10% HR Outsourcing10% RecruitingAlcaláBC is a call center service. Their midsize team is located in Madrid, Spain. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
20% Branding20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Video MarketingBranding agency Arkeero offers Branding and Email Marketing. They are headquartered in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Las Rozas de Madrid, Spain
Services provided
40% BI & Big Data Consulting & SI20% Email Marketing20% SMS Marketing +1 service20% Sales OutsourcingDeyde DataCentric, S.L.U. Is a midsize data analytics company established in 1994. Their team specializes in BI & big data consulting & SI and Email Marketing.
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UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
20% CRM Consulting and SI15% Content Marketing15% Email Marketing +4 services15% Pay Per Click15% Social Media Marketing10% Conversion Optimization10% Sales OutsourcingTwist Ideas is a CRM consulting and SI company founded in 2010. The team focuses on CRM consulting and SI and Social Media Marketing and is located in Madrid, Spain.
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UndisclosedUndisclosed2 - 9Pozuelo de Alarcón, Spain
Services provided
15% Content Marketing15% Direct Marketing15% Event Marketing +5 services15% Market Research10% CRM Consulting and SI10% Marketing Strategy10% Sales Outsourcing10% Web DevelopmentFounded in 2001, Viachannel is a small Direct Marketing company. Their team specializes in Direct Marketing and Market Research.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
50% Call Center Services50% HR ConsultingEnkoteams is a Madrid, Spain-based phone answering service and HR Consulting company. Established in 2015, the team provides Call Center Services and HR Consulting.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
40% Call Center Services20% Search Engine Optimization10% Email Marketing +3 services10% Low/No Code Development10% Social Media Marketing10% Web DevelopmentLazos Contact Center is a call center. Their team is headquartered in Montevideo, Uruguay and Salto, Uruguay and specializes in Call Center Services and Search Engine Optimization.
Read moreSee All Locations (3)Madrid, Spain
C/ San Eustaquio 14
Madrid, Spain 28021+34.917.611.991
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List of the Top 1 Madrid Call Center Companies & Voice Services
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$10,000+Undisclosed2 - 9Madrid, Spain
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$25,000+$25 - $49 / hr2 - 9Madrid, Spain
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr10 - 49Rivas-Vaciamadrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed$25 - $49 / hr10 - 49Madrid, Spain
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed2 - 9Madrid, Spain
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr2 - 9Madrid, Spain
Ability to deliver
10/40.00/20 Reviews4.1/10 Clients & Experience5.8/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Las Rozas de Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Pozuelo de Alarcón, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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