Top Call Center Services & Voice Services in Madrid
16 Companies
List of the Top Madrid Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Madrid, SpainServices provided
25% Call Center Services55% Customer Service Outsourcing15% Back Office Outsourcing +1 service5% Data Annotation ServicesSee all 75 projectsSupportYourApp is a distinguished provider of Contact Center Services, offering comprehensive Customer Support Services and Inbound Call Center solutions. They consistently receive high praise for their professionalism, flexibility, and ability to provide 24/7 support, achieving over a 60% ticket resolution rate. Approximately 90% of reviews commend their adaptability and commitment to aligning with client needs.
11 of 11 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
In the past six months, SupportYourApp has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and proactive project management. Notable comments include effective issue resolution and seamless transitions between team members, with one client highlighting the dedication of their support agent, Lucas. Overall, clients reported improved application stability, high customer satisfaction scores, and a commitment to aligning with business objectives, indicating a strong fit for ongoing collaboration.Was this helpful?
29 of 32 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 32 ReviewsCall Center Services PROJECT HIGHLIGHT
Technical Support for Analytics Platform
5.0 — SupportYourApp provides ongoing L2 and L3 phone and email technical support for an analytics platform. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Beograd, Serbia
Milutina Milankovića 9ž
Beograd, Serbia 1107010 - 15
$1,000+< $25 / hr1,000 - 9,999Serves Madrid, SpainServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
See All Locations (2)Lagos, Nigeria
2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
Lagos, Nigeria 102215$1,000+< $25 / hr250 - 999Serves Madrid, SpainServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 13 projectsValoris Center is a distinguished provider of Contact Center Services, offering a comprehensive suite of Customer Support Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Care Services. Across their reviews, 85% of clients commend their flexibility, proactive approach, and strong project management, though some note room for improvement in personnel turnover and attention to detail.
6 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
4.5 — Valoris Center provides call center services for a retail company. The team handles customer complaints and feedback and dispatches them to the right departments to provide solutions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Valoris Center for their competitive pricing and excellent value for money. Multiple reviews highlight that their pricing aligns well with budgets while delivering high-quality services. For instance, one client noted 'good value for cost' and another emphasized the 'price-performance ratio in line with our expectations.' Overall sentiment reflects satisfaction with the cost-effectiveness of their services, making Valoris a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (2)Beograd, Serbia
7 Brankova
Beograd, Serbia 1100041 - 49
+38 111 321 68 81
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$10,000+Undisclosed2 - 9Madrid, Spain
Services provided
15% Call Center Services60% Sales Outsourcing25% Market ResearchSee all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
Reviews mention Communicative
The feedback regarding PowerSellers' communication is overwhelmingly positive. One client noted they were 'very communicative' and 'responsive to my inquiries,' highlighting effective engagement through virtual meetings and messaging apps. This responsiveness contributed to a smooth project management experience, with no areas for improvement identified. Overall, clients appreciate PowerSellers' proactive communication style, which enhances their collaborative efforts.-
Certificate Acquirement & Redemption for Cocoa Products Co
5.0 Apr 19, 2024The company was very communicative, responsive to my inquiries. Our primary forms of communication were virtual meetings and email or messaging apps, which facilitated timely and effective exchanges. Their project management was efficient, ensuring that items were delivered on time and that our needs were adequately addressed.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one reviewer noted that their pricing fit the budget and offered good value for the cost, while another emphasized the same points, stating that PowerSellers provided excellent service at a reasonable price. Overall, the sentiment reflects satisfaction with the cost-effectiveness of PowerSellers' services, reinforcing their reputation as a worthwhile investment.Was this helpful?
More responsive than most other service providers
Get in TouchPowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (3)Madrid, Spain
6 Calle de Ponzano
Madrid, Spain 280102 - 5
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
50% Business Consulting50% Sales OutsourcingSales Force Europe is a Business Consulting and Sales Outsourcing company established in 2022. Their services include Business Consulting and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+$25 - $49 / hr50 - 249Serves Madrid, SpainServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
Reviews mention Reliable
Clients consistently describe Significo as impressively fast and reliable, noting that all agreed-upon tasks were executed seamlessly. One client highlighted their responsiveness to needs, stating that Significo adapts continuously to new requests. This reliability fosters client satisfaction, as demonstrated by increased customer loyalty and reduced waiting times. Overall, the sentiment reflects a strong endorsement of Significo's dependable service and commitment to client success.-
Customer Support Services for Oil & Gas Company
5.0 Feb 15, 2024They are impressively fast and reliable. Everything we agreed on was executed fast and seamless. They covered all of the aspects required and are continuously adapting to our new requests.
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3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
Read All ReviewsSelect Industry to see insights
Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49Madrid, Spain
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Social Media MarketingCosmos Call Center is an answering service. Founded in 1993, the team provides Call Center Services and Social Media Marketing. The agency is located in Madrid, Spain.
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$1,000+< $25 / hr10 - 49Rivas-Vaciamadrid, Spain
Services provided
80% Call Center Services20% Web DevelopmentCall Centrix is a call center established in 2003. The team focuses on Call Center Services and Web Development and is located in Rivas-Vaciamadrid, Spain.
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UndisclosedUndisclosed1,000 - 9,999Madrid, Spain
Services provided
100% Call Center ServicesIn Madrid, Spain, Grupo Unísono is an answering service company. The team provides Call Center Services.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
50% Call Center Services50% BI & Big Data Consulting & SIRAINBOW COMUNICACIONES S.L. Is a midsize business intelligence company and call center company founded in 1995. Their team specializes in BI & big data consulting & SI and Call Center Services.
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Undisclosed$25 - $49 / hr10 - 49Madrid, Spain
Services provided
20% Call Center Services40% Market Research20% Business Consulting +1 service20% Customer Service OutsourcingLaunched in 2010, High Remark, a small Market Research company, is headquartered in Sant Joan Despí, Spain and Madrid, Spain. Their services include Market Research and Business Consulting.
Read moreSee All Locations (2)Madrid, Spain
Paseo de la Castellana 194
Madrid, Spain 280466 - 9
+34912778122
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$1,000+< $25 / hr2 - 9Madrid, Spain
Services provided
100% Call Center ServicesLaunched in 2004, Escena Digital voices is a call center company. The team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
25% Call Center Services25% Back Office Outsourcing25% Document Digitization & Management +1 service25% HR ConsultingDigiltea is a telephone answering service. Founded in 2020, the team offers Call Center Services and Back Office Outsourcing. The company is located in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
35% Call Center Services30% Back Office Outsourcing15% Staffing +2 services10% HR Outsourcing10% RecruitingAlcaláBC is a call center service. Their midsize team is located in Madrid, Spain. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
20% Branding20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Video MarketingBranding agency Arkeero offers Branding and Email Marketing. They are headquartered in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Las Rozas de Madrid, Spain
Services provided
40% BI & Big Data Consulting & SI20% Email Marketing20% SMS Marketing +1 service20% Sales OutsourcingDeyde DataCentric, S.L.U. Is a midsize data analytics company established in 1994. Their team specializes in BI & big data consulting & SI and Email Marketing.
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UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
20% CRM Consulting and SI15% Content Marketing15% Email Marketing +4 services15% Pay Per Click15% Social Media Marketing10% Conversion Optimization10% Sales OutsourcingTwist Ideas is a CRM consulting and SI company founded in 2010. The team focuses on CRM consulting and SI and Social Media Marketing and is located in Madrid, Spain.
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UndisclosedUndisclosed2 - 9Pozuelo de Alarcón, Spain
Services provided
15% Content Marketing15% Direct Marketing15% Event Marketing +5 services15% Market Research10% CRM Consulting and SI10% Marketing Strategy10% Sales Outsourcing10% Web DevelopmentFounded in 2001, Viachannel is a small Direct Marketing company. Their team specializes in Direct Marketing and Market Research.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
50% Call Center Services50% HR ConsultingEnkoteams is a Madrid, Spain-based phone answering service and HR Consulting company. Established in 2015, the team provides Call Center Services and HR Consulting.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
40% Call Center Services20% Search Engine Optimization10% Email Marketing +3 services10% Low/No Code Development10% Social Media Marketing10% Web DevelopmentLazos Contact Center is a call center. Their team is headquartered in Montevideo, Uruguay and Salto, Uruguay and specializes in Call Center Services and Search Engine Optimization.
Read moreSee All Locations (2)Madrid, Spain
C/ San Eustaquio 14
Madrid, Spain 28021+34.917.611.991
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List of the Top 1 Madrid Call Center Companies & Voice Services
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$10,000+Undisclosed2 - 9Sofia, Bulgaria
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr10 - 49Rivas-Vaciamadrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed1,000 - 9,999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed$25 - $49 / hr10 - 49Sant Joan Despí, Spain
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr2 - 9Madrid, Spain
Ability to deliver
10/40.00/20 Reviews4.1/10 Clients & Experience5.8/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Las Rozas de Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Pozuelo de Alarcón, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Montevideo, Uruguay
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other
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