Top Call Center Services & Voice Services in Madrid
1 Leaders 15 Contenders
17 Companies
List of the Top Madrid Call Center Companies & Voice Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Madrid, SpainServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Flexible
The sentiment regarding flexibility in client feedback for Hugo Inc. is overwhelmingly positive. Clients have praised the company's adaptability in meeting evolving project needs and timelines. For instance, one CMO noted Hugo's 'flexibility has been a game-changer' for their operations, allowing for rapid scaling without bureaucratic delays. Similarly, another client emphasized that Hugo's team was 'incredibly easy and fun to work with,' showcasing their willingness to adjust to client requirements seamlessly. Overall, Hugo Inc. is recognized for its exceptional flexibility and responsiveness.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs. What I like most about Hugo is their team's ability to tackle complex problems head-on without needing constant direction. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners.
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Customer Support for IT Company
5.0 Aug 24, 2023Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed. The Hugo team is pretty flexible so it’s not hard to connect.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Madrid, SpainServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a customer service center specializing in Contact Center Services, providing comprehensive solutions including Customer Support Services, Phone Support, and Telephonic Support. Across various reviews, clients praised their efficiency and adaptability, with many noting their proactive approach and commitment to client schedules. Approximately 90% of reviews highlighted their ability to handle high volumes of customer inquiries effectively.
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr250 - 999Serves Madrid, SpainServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Services for FinTech Platform Co
5.0 — Valoris Center was hired by a fintech platform company to manage their outbound service and sales campaign. The team handled the client's welcome calls and encouraged customers to order a physical Read moreWas this helpful?
Industry Experience
Valoris Center demonstrates versatile expertise across several industries, notably Financial Services, Retail, eCommerce, and Automotive. Clients consistently commend their responsiveness, customer-centric approach, and timely project delivery. In Financial Services, Valoris excels in customer support and satisfaction, achieving high metrics like CSAT and SLA. Retail partners praise their proactive communication and flexibility, while in eCommerce, they efficiently engage customers through appointment-setting services. Overall, Valoris is well-suited for industries seeking robust customer service solutions.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.Was this helpful?
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$10,000+Undisclosed2 - 9Madrid, Spain
Services provided
15% Call Center Services60% Sales Outsourcing25% Market ResearchSee all 2 projectsPowerSellers specializes in Contact Center Services, focusing on lead generation and customer relationship management. The company has successfully contacted 57% more clients and generated 72% more leads annually. Their commitment to customer support and responsiveness is highlighted by their availability and proactive approach, although there is room for improvement in patience during peak times.
Reviews mention Accommodating
The sentiment regarding PowerSellers' accommodating nature is overwhelmingly positive. Clients highlighted their readiness to address needs promptly, with one review stating, "They are always ready to attend to any need." Additionally, the availability and willingness of the team to collaborate were particularly praised, indicating a strong commitment to client satisfaction. Overall, the feedback reflects a high level of responsiveness and a client-centric approach.-
Call Center Services for Energy Solutions Provider
5.0 Apr 1, 2024Excellent, they are always ready to attend to any need. The availability and desire to work of each one of them is impressive. They are always ready to accommodate and respond promptly to any requirements.
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Industry Experience
PowerSellers has demonstrated strong expertise in the Food & Beverage and Energy & Natural Resources industries. Clients appreciate their effective communication and responsiveness, particularly in managing relationships and generating leads. In the Food & Beverage sector, they successfully procured renewable energy certificates, while in the Energy sector, they facilitated increased client engagement and lead generation. Overall sentiment is positive, highlighting their flexibility, value for cost, and commitment to client success, making them a strong candidate for projects in these industries.
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Food & Beverage Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight PowerSellers' competitive pricing and strong value for money. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client echoed this sentiment, stating that PowerSellers' pricing was a key reason for their selection, emphasizing their ability to deliver results while maintaining affordability. Overall, the sentiment regarding cost and value is highly positive, with no significant complaints noted.Was this helpful?
More responsive than most other service providers
Get in TouchPowerSellers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
50% Business Consulting50% Sales OutsourcingSales Force Europe is a Business Consulting and Sales Outsourcing company established in 2022. Their services include Business Consulting and Sales Outsourcing.
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$25,000+$25 - $49 / hr2 - 9Madrid, Spain
Services provided
45% Sales Outsourcing30% Content Moderation Services20% Finance & Accounting Outsourcing (FAO) +1 service5% Back Office OutsourcingFaraday Venture Capital SGEIC SA, a Sales Outsourcing company, was established in 2026. Based in Madrid, Spain, the team offers Sales Outsourcing and Content Moderation Services.
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$1,000+< $25 / hr10 - 49Madrid, Spain
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Social Media MarketingCosmos Call Center is an answering service. Founded in 1993, the team provides Call Center Services and Social Media Marketing. The agency is located in Madrid, Spain.
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$1,000+< $25 / hr10 - 49Rivas-Vaciamadrid, Spain
Services provided
80% Call Center Services20% Web DevelopmentCall Centrix is a call center established in 2003. The team focuses on Call Center Services and Web Development and is located in Rivas-Vaciamadrid, Spain.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
50% Call Center Services50% BI & Big Data Consulting & SIRAINBOW COMUNICACIONES S.L. Is a midsize business intelligence company and call center company founded in 1995. Their team specializes in BI & big data consulting & SI and Call Center Services.
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Undisclosed$25 - $49 / hr10 - 49Madrid, Spain
Services provided
20% Call Center Services40% Market Research20% Business Consulting +1 service20% Customer Service OutsourcingLaunched in 2010, High Remark, a small Market Research company, is headquartered in Sant Joan Despí, Spain and Madrid, Spain. Their services include Market Research and Business Consulting.
Read moreSee All Locations (2)Madrid, Spain
Paseo de la Castellana 194
Madrid, Spain 280466 - 9
+34912778122
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$1,000+Undisclosed2 - 9Madrid, Spain
Services provided
30% Call Center Services35% Business Consulting35% Market ResearchHIGH REMARK is a small Madrid, Spain-based Business Consulting company. The team provides Business Consulting and Market Research.
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$1,000+< $25 / hr2 - 9Madrid, Spain
Services provided
100% Call Center ServicesLaunched in 2004, Escena Digital voices is a call center company. The team offers Call Center Services.
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UndisclosedUndisclosed250 - 999Madrid, Spain
Services provided
25% Call Center Services25% Back Office Outsourcing25% Document Digitization & Management +1 service25% HR ConsultingDigiltea is a telephone answering service. Founded in 2020, the team offers Call Center Services and Back Office Outsourcing. The company is located in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
35% Call Center Services30% Back Office Outsourcing15% Staffing +2 services10% HR Outsourcing10% RecruitingAlcaláBC is a call center service. Their midsize team is located in Madrid, Spain. Their team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
20% Branding20% Email Marketing20% Pay Per Click +2 services20% Sales Outsourcing20% Video MarketingBranding agency Arkeero offers Branding and Email Marketing. They are headquartered in Madrid, Spain.
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UndisclosedUndisclosed50 - 249Las Rozas de Madrid, Spain
Services provided
40% BI & Big Data Consulting & SI20% Email Marketing20% SMS Marketing +1 service20% Sales OutsourcingDeyde DataCentric, S.L.U. Is a midsize data analytics company established in 1994. Their team specializes in BI & big data consulting & SI and Email Marketing.
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UndisclosedUndisclosed10 - 49Madrid, Spain
Services provided
20% CRM Consulting and SI15% Content Marketing15% Email Marketing +4 services15% Pay Per Click15% Social Media Marketing10% Conversion Optimization10% Sales OutsourcingTwist Ideas is a CRM consulting and SI company founded in 2010. The team focuses on CRM consulting and SI and Social Media Marketing and is located in Madrid, Spain.
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UndisclosedUndisclosed2 - 9Pozuelo de Alarcón, Spain
Services provided
15% Content Marketing15% Direct Marketing15% Event Marketing +5 services15% Market Research10% CRM Consulting and SI10% Marketing Strategy10% Sales Outsourcing10% Web DevelopmentFounded in 2001, Viachannel is a small Direct Marketing company. Their team specializes in Direct Marketing and Market Research.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
50% Call Center Services50% HR ConsultingEnkoteams is a Madrid, Spain-based phone answering service and HR Consulting company. Established in 2015, the team provides Call Center Services and HR Consulting.
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UndisclosedUndisclosed50 - 249Madrid, Spain
Services provided
40% Call Center Services20% Search Engine Optimization10% Email Marketing +3 services10% Low/No Code Development10% Social Media Marketing10% Web DevelopmentLazos Contact Center is a call center. Their team is headquartered in Montevideo, Uruguay and Salto, Uruguay and specializes in Call Center Services and Search Engine Optimization.
Read moreSee All Locations (3)Madrid, Spain
C/ San Eustaquio 14
Madrid, Spain 28021+34.917.611.991
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List of the Top 1 Madrid Call Center Companies & Voice Services
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$10,000+Undisclosed2 - 9Madrid, Spain
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services60% Sales Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$25,000+$25 - $49 / hr2 - 9Madrid, Spain
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
$1,000+< $25 / hr10 - 49Rivas-Vaciamadrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
Undisclosed$25 - $49 / hr10 - 49Madrid, Spain
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed2 - 9Madrid, Spain
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr2 - 9Madrid, Spain
Ability to deliver
10/40.00/20 Reviews4.1/10 Clients & Experience5.8/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Las Rozas de Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed2 - 9Pozuelo de Alarcón, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Madrid, Spain
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other
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