Atento

Atento is the largest customer relationship management and business process outsourcing (CRM/BPO) services company in Latin America and one of the three largest suppliers in the world based on turnover. Atento is also a leading provider of CRM/BPO nearshoring services for companies operating in the United States. Since 1999, the company has developed its business model in 14 countries and has a staff of over 160,000 employees. Atento has more than 400 customers to whom it provides a wide range of CRM/BPO services through multiple channels. Its customers are leading multinational companies in sectors such as telecommunications, banking and finance, healthcare, consumer affairs and public administration, among others.