Top Call Center Services & Voice Services in Copenhagen

Ratings Updated: April 22, 2026

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2 Leaders 11 Contenders

13 Companies

Country: Denmark

City: Copenhagen

List of the Top Copenhagen Call Center Companies & Voice Services

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Simply Contact

4.8 26 reviews
Verified

$1,000+

< $25 / hr

250 - 999

Serves Copenhagen, Denmark

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Professional
The sentiment regarding Simply Contact's professionalism is overwhelmingly positive. Clients consistently commend their team's ability to deliver efficient and high-quality customer support while maintaining a friendly demeanor. Notable feedback includes a CEO highlighting their quick adaptation to processes and a CRM consultant praising the professional approach of their manager. Clients particularly appreciate the team's responsiveness, flexibility, and transparent communication, contributing to smooth project management and successful outcomes.

Customer Service Outsourcing for CRM Consulting Company

5.0 Dec 8, 2023

Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.
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Call Center Services for Social Media Monitoring Tool

5.0 May 9, 2023

Simply Contact's project management was excellent. They are highly responsive to our needs and feedback. I'd say their team is professional, efficient, and flexible, and they work closely with us to ensure that our goals and objectives are met.
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Customer Support for Music Distribution Company

5.0 Apr 26, 2023

They are attentive to our requirements and are quick to implement any necessary changes. Their team is not only professional and efficient but also proactive in addressing potential issues.
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Сall Сenter Services for International Wholesale Retailer

5.0 Jul 16, 2021

The Simply Contact team certainly proved themselves as professionals. They did a great job implementing a CRM system that increased the security of customer data and made it easier to maintain customer profiles.
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Call Center Services for HR Services & Biz Process Provider

5.0 Oct 22, 2020

The whole team is very professional, flexible. They’re not complacent and are always looking for additional things to do. We appreciate the fact that they’re forward-thinking and getting goals constantly.
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

What Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.
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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Copenhagen, Denmark

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.

Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Valoris Center

4.9 14 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Copenhagen, Denmark

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Experienced
The overall sentiment regarding Valoris Center's experience is highly positive. Clients commend their professional team and expertise, noting their effective communication and real-time problem-solving capabilities. Specific feedback highlights the value of their customer satisfaction surveys and lead management services, which enhance customer loyalty and improve lead quality. Clients appreciate Valoris's ability to customize solutions, although some mention initial operational adjustments as a learning curve.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

The previous experience and knowledge of Valoris Center, along with their professional team, were most impressive. Their willingness to customize the solution for us was also noteworthy.
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Industry Experience

Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
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More responsive than most other service providers

Valoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Significo

5.0 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

50 - 249

Serves Copenhagen, Denmark

Services provided

40% Call Center Services

40% CRM Consulting and SI

10% Back Office Outsourcing +1 service

10% Customer Service Outsourcing

Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

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Reviews mention Unique expertise
Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.

Customer Support Services for Oil & Gas Company

5.0 Feb 15, 2024

The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.
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Customer Support Services for Car Dealer

5.0 Dec 6, 2023

Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.
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3 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
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Industry Experience

Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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Brebeneskul Consulting

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

København, Denmark

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Brebeneskul Consulting specializes in Contact Center Services, providing exceptional Customer Support Services, including Inbound and Outbound Call Center operations. The company has received overwhelmingly positive feedback, with clients praising their dedication, flexibility, and ability to exceed KPIs, mentioned by 100% of reviewers. Their approach to handling calls and generating leads has impressed clients, with no reported areas for improvement.

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Reviews mention Reliable
Clients have consistently noted Brebeneskul Consulting's reliability, emphasizing their high level of dedication and commitment to projects. One client highlighted their flexibility, transparency, and responsiveness during the campaign, stating that the team kept them well-informed about performance metrics and maintained open communication. Overall, the sentiment reflects a strong trust in Brebeneskul's ability to deliver on promises and adapt to client needs.

Appointment Scheduling & Lead Gen for Software Dev Company

5.0 Sep 19, 2023

Brebeneskul team showed the high level of dedication and commitment to our project, was flexible and open to suggestions, collaborative and reliable. It was a pleasure to work with the team, they kept us updated on the campaigns performance, shared all the necessary data and analytics, and transferred a good amount of the leads they've engaged with. They were transparent, provided access to campaign information and metrics, reviewed these details during weekly meetings, and remained responsive and open to your suggestions.
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3 of 3 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Appointment Scheduling & Lead Gen for Software Dev Company
5.0 — A custom software development company hired Brebeneskul Consulting for appointment scheduling and lead generation services. They were also responsible for market research and lead database creation. Read more
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Brebeneskul Consulting's exceptional value for cost, noting their dedication and responsiveness. One client emphasized the 'good value for cost' and the effective lead generation services, while another appreciated the team's flexibility and commitment. Overall, feedback reflects a strong satisfaction with the pricing relative to the quality of service delivered, with no significant areas for improvement mentioned.
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United States (2) Israel (1) Ukraine (1)

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VAEKST

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

København, Denmark

Services provided

50% Sales Outsourcing

30% Direct Marketing

10% Email Marketing +1 service

10% Market Research

VAEKST is a business development company specializing in enhancing market presence and lead generation, particularly in the Nordic region. Customers consistently praise VAEKST for their proactive communication and teamwork, with 100% of reviewers noting their impressive ability to generate ideas and solutions. All feedback is positive, highlighting the company's excellent project management and alignment with client values.

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Industry Experience

VAEKST has demonstrated strong expertise in the IT Services industry, particularly in Big Data, Salesforce, Business Intelligence, Process Mining, and Machine Learning. Clients appreciate their proactive approach, effective communication, and ability to generate leads and partnerships, especially within the Nordic market. The overall sentiment is highly positive, with feedback highlighting their cultural alignment and value for cost, making them a suitable partner for IT-focused projects.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with VAEKST's cost-effectiveness, noting it provides 'good value for cost' and aligns well with their project needs. One director highlighted the company's proactive approach and teamwork, contributing to a positive return on investment. Overall, the sentiment reflects that VAEKST offers competitive pricing while delivering quality service, making it a favorable choice for businesses looking to maximize value.
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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

København, Denmark

Services provided

23% Call Center Services

33% Customer Service Outsourcing

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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København, Denmark

Borgmester Christiansens Gade 50, 2450 København SV
København, Denmark 2450
251 - 300

+46 850 10 4000

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Syncopa

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Hellerup, Denmark

Services provided

75% Sales Outsourcing

15% CRM Consulting and SI

10% Email Marketing

Syncopa, a Sales Outsourcing company, was founded in 2022. The firm provides Sales Outsourcing and CRM consulting and SI, and is small.
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The Color Club

Not yet reviewed

$5,000+

$100 - $149 / hr

50 - 249

København, Denmark

Services provided

10% Branding

10% CRM Consulting and SI

10% Content Marketing +7 services

10% Conversion Optimization

10% Email Marketing

10% Graphic Design

10% Media Planning & Buying

10% Sales Outsourcing

10% Video Production

10% Web Development

Founded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying.
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Radiant

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

København, Denmark

Services provided

50% Sales Outsourcing

40% CRM Consulting and SI

10% Low/No Code Development

Radiant is a CRM consulting and SI and Sales Outsourcing company. Founded in 2017, their team focuses on CRM consulting and SI and Sales Outsourcing.
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AD Client

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

København, Denmark

Services provided

40% Call Center Services

60% Customer Service Outsourcing

Launched in 2015, AD Client is a small Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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MakesYouLocal A/S

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

København, Denmark

Services provided

10% Call Center Services

25% Customer Service Outsourcing

25% Translation +5 services

10% Other Digital Marketing

10% Pay Per Click

10% Social Media Marketing

5% Digital Strategy

5% Market Research

MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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Immeo P/S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

København, Denmark

Services provided

20% Call Center Services

40% IT Managed Services

20% BI & Big Data Consulting & SI +1 service

20% Cloud Consulting & SI

Launched in 2014, Immeo P/S is an IT managed services company. The team offers IT managed services and BI & big data consulting & SI.
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The Back Office

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Frederiksberg, Denmark

Services provided

20% Back Office Outsourcing

20% Content Writing Services

20% Recruiting +2 services

20% Sales Outsourcing

20% Translation

The Back Office is a Back Office Outsourcing company launched in 2008. The team provides Back Office Outsourcing and Translation and is based in Frederiksberg, Denmark.
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CityCallCenter ApS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

København, Denmark

Services provided

50% Call Center Services

50% Customer Service Outsourcing

CityCallCenter ApS is a phone answering service and Customer Service Outsourcing company in København, Denmark. Their services include Call Center Services and Customer Service Outsourcing.
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Moranti Services A/S

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

København, Denmark

Services provided

30% Call Center Services

45% Customer Service Outsourcing

25% Back Office Outsourcing

Moranti Services A/S is a Customer Service Outsourcing company. Founded in 1982, their team focuses on Customer Service Outsourcing and Call Center Services.
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Flexkapacitet ApS

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Vallensbæk Strand, Denmark

Services provided

18% Call Center Services

60% Accounting

22% Customer Service Outsourcing

Flexkapacitet ApS is a small Accounting company based in Vallensbæk Strand, Denmark. The team provides Accounting and Customer Service Outsourcing.
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Clutch Leaders Matrix

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1 Brebeneskul Consulting

2 VAEKST

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

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Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
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List of the Top 2 Copenhagen Call Center Companies & Voice Services

Brebeneskul Consulting

$1,000+

< $25 / hr

10 - 49

København, Denmark

Ability to deliver

22.7/40.0

16.4/20 Reviews

2.3/10 Clients & Experience

4/10 Market Presence

Service focus

10% Call Center Services

75% Sales Outsourcing

15% Other

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VAEKST

Undisclosed

Undisclosed

50 - 249

København, Denmark

Ability to deliver

22.5/40.0

16.4/20 Reviews

0/10 Clients & Experience

6.2/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

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Webhelp

Undisclosed

Undisclosed

10,000+

København, Denmark

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

23% Call Center Services

15% Sales Outsourcing

62% Other

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Syncopa

$1,000+

$50 - $99 / hr

2 - 9

Hellerup, Denmark

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

75% Sales Outsourcing

25% Other

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The Color Club

$5,000+

$100 - $149 / hr

50 - 249

København, Denmark

Ability to deliver

11.9/40.0

0/20 Reviews

6.3/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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Radiant

$5,000+

$150 - $199 / hr

10 - 49

København, Denmark

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

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AD Client

Undisclosed

Undisclosed

10 - 49

København, Denmark

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

40% Call Center Services

60% Other

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MakesYouLocal A/S

$1,000+

$50 - $99 / hr

50 - 249

København, Denmark

Ability to deliver

9.7/40.0

0/20 Reviews

4.1/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Immeo P/S

Undisclosed

Undisclosed

50 - 249

København, Denmark

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

80% Other

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The Back Office

Undisclosed

Undisclosed

2 - 9

Frederiksberg, Denmark

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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CityCallCenter ApS

Undisclosed

Undisclosed

10 - 49

København, Denmark

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Other

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Moranti Services A/S

Undisclosed

Undisclosed

50 - 249

København, Denmark

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

70% Other

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Flexkapacitet ApS

Undisclosed

Undisclosed

10 - 49

Vallensbæk Strand, Denmark

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

18% Call Center Services

82% Other

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Specialties

Lead Generation Answering Services Inbound Appointment Setting Virtual Receptionist Third Party Verification Order Processing Sales Outsourcing Appointment Setting Telemarketing

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Top Call Center Services & Voice Services in Copenhagen

List of the Top Copenhagen Call Center Companies & Voice Services

Reviews mention Professional

Customer Service Outsourcing for CRM Consulting Company

Call Center Services for Social Media Monitoring Tool

Customer Support for Music Distribution Company

Сall Сenter Services for International Wholesale Retailer

Call Center Services for HR Services & Biz Process Provider

Industry Experience

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