Top Call Center Services & Voice Services in Copenhagen
13 Companies
List of the Top Copenhagen Call Center Companies & Voice Services
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What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Copenhagen, DenmarkServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Copenhagen, DenmarkServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$1,000+< $25 / hr250 - 999Serves Copenhagen, DenmarkServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Knowledgeable
Clients have consistently praised Valoris Center for their extensive knowledge and expertise. One customer noted their 'previous experience and knowledge' as impressive, highlighting the professional team's ability to customize solutions effectively. The Customer Experience Manager emphasized the reliability and excellence of Valoris as a partner in enhancing customer satisfaction. Overall, the sentiment reflects strong appreciation for Valoris's knowledgeable approach, contributing positively to project outcomes.-
BPO for Automobile Importer And Distribution Company
5.0 Jan 13, 2023Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us.
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1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.Was this helpful?
Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Serves Copenhagen, DenmarkServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49København, Denmark
Services provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingSee all 4 projectsBrebeneskul Consulting specializes in Contact Center Services, providing exceptional Customer Support Services, including Inbound and Outbound Call Center operations. The company has received overwhelmingly positive feedback, with clients praising their dedication, flexibility, and ability to exceed KPIs, mentioned by 100% of reviewers. Their approach to handling calls and generating leads has impressed clients, with no reported areas for improvement.
Reviews mention Collaborative
The feedback regarding Brebeneskul Consulting's collaborative approach is overwhelmingly positive. Clients noted their high level of dedication and commitment, emphasizing flexibility and openness to suggestions. One client highlighted their transparency and responsiveness during weekly meetings, which fostered effective communication. Overall, the sentiment reflects a strong appreciation for the team's collaborative spirit, reliability, and the quality of work delivered throughout the project.-
Appointment Scheduling & Lead Gen for Software Dev Company
5.0 Sep 19, 2023Brebeneskul team showed the high level of dedication and commitment to our project, was flexible and open to suggestions, collaborative and reliable. It was a pleasure to work with the team, they kept us updated on the campaigns performance, shared all the necessary data and analytics, and transferred a good amount of the leads they've engaged with. They were transparent, provided access to campaign information and metrics, reviewed these details during weekly meetings, and remained responsive and open to your suggestions.
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Industry Experience
Brebeneskul Consulting has garnered positive feedback primarily from the financial services and IT services sectors. In financial services, clients have praised their lead generation, call center services, and business research, noting their ability to meet KPIs and enhance engagement. In IT services, they excelled in appointment scheduling and outbound outreach, demonstrating flexibility and strong project management. Overall, Brebeneskul Consulting is well-regarded for their expertise in lead generation and client engagement, making them a suitable choice for clients in these industries.
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Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Brebeneskul Consulting's exceptional value for cost, noting their dedication and responsiveness. One client emphasized the 'good value for cost' and the effective lead generation services, while another appreciated the team's flexibility and commitment. Overall, feedback reflects a strong satisfaction with the pricing relative to the quality of service delivered, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed50 - 249København, Denmark
Services provided
50% Sales Outsourcing30% Direct Marketing10% Email Marketing +1 service10% Market ResearchSee all 2 projectsVAEKST is a business development company specializing in enhancing market presence and lead generation, particularly in the Nordic region. Customers consistently praise VAEKST for their proactive communication and teamwork, with 100% of reviewers noting their impressive ability to generate ideas and solutions. All feedback is positive, highlighting the company's excellent project management and alignment with client values.
Industry Experience
VAEKST has demonstrated strong expertise in the IT Services industry, particularly in Big Data, Salesforce, Business Intelligence, Process Mining, and Machine Learning. Clients appreciate their proactive approach, effective communication, and ability to generate leads and partnerships, especially within the Nordic market. The overall sentiment is highly positive, with feedback highlighting their cultural alignment and value for cost, making them a suitable partner for IT-focused projects.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with VAEKST's cost-effectiveness, noting it provides 'good value for cost' and aligns well with their project needs. One director highlighted the company's proactive approach and teamwork, contributing to a positive return on investment. Overall, the sentiment reflects that VAEKST offers competitive pricing while delivering quality service, making it a favorable choice for businesses looking to maximize value.Was this helpful?
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UndisclosedUndisclosed10,000+København, Denmark
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)København, Denmark
Borgmester Christiansens Gade 50, 2450 København SV
København, Denmark 2450251 - 300
+46 850 10 4000
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$1,000+$50 - $99 / hr2 - 9Hellerup, Denmark
Services provided
75% Sales Outsourcing15% CRM Consulting and SI10% Email MarketingSyncopa, a Sales Outsourcing company, was founded in 2022. The firm provides Sales Outsourcing and CRM consulting and SI, and is small.
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$5,000+$100 - $149 / hr50 - 249København, Denmark
Services provided
10% Branding10% CRM Consulting and SI10% Content Marketing +7 services10% Conversion Optimization10% Email Marketing10% Graphic Design10% Media Planning & Buying10% Sales Outsourcing10% Video Production10% Web DevelopmentFounded in 1994, The Color Club is a midsize København, Denmark-based branding firm. Their services include Branding and Media Planning & Buying.
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$5,000+$150 - $199 / hr10 - 49København, Denmark
Services provided
50% Sales Outsourcing40% CRM Consulting and SI10% Low/No Code DevelopmentRadiant is a CRM consulting and SI and Sales Outsourcing company. Founded in 2017, their team focuses on CRM consulting and SI and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49København, Denmark
Services provided
40% Call Center Services60% Customer Service OutsourcingLaunched in 2015, AD Client is a small Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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$1,000+$50 - $99 / hr50 - 249København, Denmark
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249København, Denmark
Services provided
20% Call Center Services40% IT Managed Services20% BI & Big Data Consulting & SI +1 service20% Cloud Consulting & SILaunched in 2014, Immeo P/S is an IT managed services company. The team offers IT managed services and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9Frederiksberg, Denmark
Services provided
20% Back Office Outsourcing20% Content Writing Services20% Recruiting +2 services20% Sales Outsourcing20% TranslationThe Back Office is a Back Office Outsourcing company launched in 2008. The team provides Back Office Outsourcing and Translation and is based in Frederiksberg, Denmark.
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UndisclosedUndisclosed10 - 49København, Denmark
Services provided
50% Call Center Services50% Customer Service OutsourcingCityCallCenter ApS is a phone answering service and Customer Service Outsourcing company in København, Denmark. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249København, Denmark
Services provided
30% Call Center Services45% Customer Service Outsourcing25% Back Office OutsourcingMoranti Services A/S is a Customer Service Outsourcing company. Founded in 1982, their team focuses on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Vallensbæk Strand, Denmark
Services provided
18% Call Center Services60% Accounting22% Customer Service OutsourcingFlexkapacitet ApS is a small Accounting company based in Vallensbæk Strand, Denmark. The team provides Accounting and Customer Service Outsourcing.
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List of the Top 2 Copenhagen Call Center Companies & Voice Services
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$1,000+< $25 / hr10 - 49København, Denmark
Ability to deliver
22.7/40.016.4/20 Reviews2.3/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
UndisclosedUndisclosed50 - 249København, Denmark
Ability to deliver
22.5/40.016.4/20 Reviews0/10 Clients & Experience6.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed10,000+København, Denmark
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other -
$1,000+$50 - $99 / hr2 - 9Hellerup, Denmark
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+$100 - $149 / hr50 - 249København, Denmark
Ability to deliver
11.9/40.00/20 Reviews6.3/10 Clients & Experience5.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+$150 - $199 / hr10 - 49København, Denmark
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed10 - 49København, Denmark
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$50 - $99 / hr50 - 249København, Denmark
Ability to deliver
9.7/40.00/20 Reviews4.1/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249København, Denmark
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Frederiksberg, Denmark
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49København, Denmark
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249København, Denmark
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed10 - 49Vallensbæk Strand, Denmark
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
18% Call Center Services82% Other
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