Top Virtual Receptionist Services in Berlin
4 Leaders 8 Contenders
12 Companies
List of the Top Berlin Virtual Receptionist Companies
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Featured
What are Featured Providers?
Undisclosed< $25 / hr250 - 999Serves Berlin, GermanyServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Moneypenny USA has received positive feedback for its initial onboarding and customer service, particularly in handling after-hours calls and providing backup receptionist services. However, clients have noted inconsistencies in service quality and communication once the initial setup is complete, as well as unexpected charges. Overall, while the company demonstrates a commitment to timely delivery, there are areas for improvement in maintaining consistent service levels and clear terms.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Virtual receptionist65% Answering services25% Inbound appointment schedulingSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Helpware CX has received positive feedback in the last six months, particularly for their effective customer research services that successfully attracted six new customers for a telecommunications client. The client praised Helpware CX for their impressive speed in project management and seamless communication. They chose Helpware CX for their competitive value, expressing satisfaction with the overall engagement and suggesting no areas for improvement, highlighting a strong sense of reliability and efficiency.Was this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
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Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (9)Berlin, Germany
Kemperplatz 1 Mitte D, 10785 Berlin, Germany
Berlin, Germany 107852 - 5
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$1,000+Undisclosed50 - 249Berlin, Germany
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +220% Search Engine Optimization10% Social Media MarketingFocus Areas
60% Virtual receptionist30% Answering services10% Inbound appointment schedulingSee all 73 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
Reviews mention Receptive
Clients have consistently praised Top Virtual Assistant for their receptiveness and adaptability to project requirements. One CEO noted their team's willingness to accommodate modifications promptly, which is crucial in the fast-paced logistics sector. Additionally, they appreciated the proactive approach to understanding business needs and delivering tailored services. Overall, client sentiment reflects a strong approval of the team's responsiveness and professionalism in managing customer interactions and internal processes.-
Call Center & Sales Support for Logistics Company
5.0 Aug 22, 2025Their management of projects was very good. The Top Virtual Assistant team completed all train of tasks without any delay and had regular reports and check-ins. They are receptive to our demands and accommodative whenever we needed some modifications, which is quite essential in rapidly moving logistics.
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12 of 12 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (7)Berlin, Germany
10 Potsdamer Platz
Berlin, Germany 1078516 - 20
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$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (14)Berlin, Germany
Kurfürstendamm 15
Berlin, Germany 1071916 - 20
+49 30 220 131 023
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 84 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
4 of 5 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Transaction Platform
5.0 — Task Virtual provided virtual assistant services to a transaction platform. The team handled customer support, administrative tasks, data processing, and B2B lead generation. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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See All Locations (17)Berlin, Germany
Akazienstraße 3a
Berlin, Germany 108272 - 5
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$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more -
UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services25% Back Office Outsourcing25% Business ConsultingFocus Areas
50% Virtual receptionist50% Answering servicesBluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
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$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Call Center Services20% Branding20% Customer Service Outsourcing +220% Recruiting20% Social Media MarketingFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
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$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
15% Call Center Services40% IT Managed Services25% Customer Service Outsourcing +210% Back Office Outsourcing10% Sales OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 1055710 - 15
+1 (929) 235 1351
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCall center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingVoxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
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List of the Top 4 Berlin Virtual Receptionist Companies
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$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
$1,000+Undisclosed50 - 249Berlin, Germany
Ability to deliver
29.3/40.019.2/20 Reviews4.7/10 Clients & Experience5.4/10 Market PresenceService focus
10% Call Center Services60% Virtual receptionist90% Other -
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
25.2/40.020/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services30% Virtual receptionist60% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
28.8/40.018.2/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services35% Virtual receptionist30% Other -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services40% Virtual receptionist60% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$1,000+< $25 / hr10 - 49Berlin, Germany
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services33% Virtual receptionist80% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Call Center Services25% Virtual receptionist85% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Virtual receptionist50% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Virtual receptionist65% Other
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