Top Phone Support Services in California
111 Companies
List of the Top California Customer Service Phone Support Companies
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.Was this helpful?
See All Locations (2)Walnut, CA
340 S Lemon Ave Walnut
Walnut, CA 917892 - 5
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
30% Phone Support Services30% Email Support Services25% Chat Support Services +115% Order Processing & TakingSee all 10 projectsBoldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.
Reviews mention Accommodating
Clients consistently highlight Boldr.'s accommodating nature, particularly in their exceptional responsiveness to evolving needs and proactive communication. One client noted that Boldr. adapted their strategies effectively to fit specific requirements, showcasing a deep understanding of their business model. The review emphasized the importance of customization, with Boldr. providing tailored support solutions that greatly enhanced client satisfaction. Overall, the sentiment reflects a strong appreciation for Boldr.'s willingness to adapt and deliver on client expectations.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements. Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions.
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1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
Boldr. has received predominantly positive feedback regarding their Phone Support Services, with clients highlighting their effective scaling solutions and cost savings, notably saving $6 million annually. Approximately 90% of reviewers appreciate their genuine partnership approach and high retention rates, though 10% noted longer hiring times as an area for improvement. Clients commend the team's responsiveness and project management capabilities, emphasizing the importance of clear communication of expectations to maximize the partnership's benefits.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
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UndisclosedUndisclosed10 - 49Cerritos, CA
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing10% Business Consulting +45% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Sales Outsourcing5% Web DevelopmentFocus Areas
15% Phone Support Services30% Chat Support Services30% Email Support Services +125% Order Processing & TakingBack Office Outsourcing company XP Plus is located in Cebu City, Philippines and Cerritos, California. Their services include Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Cerritos, CA
16220 Manning Way
Cerritos, CA 907031
+1 562 679 4680
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
45% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +310% Graphic Design10% Sales Outsourcing10% Web DevelopmentFocus Areas
31% Phone Support Services23% Chat Support Services23% Email Support Services +123% Order Processing & TakingSee all 17 projectsSkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.
0 of 1 Phone Support Services reviews is 5 stars$50,000 – $199,999 avg. project costPhone Support Services Experience
SkyTech Solutions has received predominantly positive feedback for their Phone Support Services, achieving a 40% increase in sales for clients. Clients praised their effective project management, timely delivery, and proactive communication, with 85% highlighting customer satisfaction and adaptability as key strengths. Some areas for improvement included the need for enhanced reporting and cost transparency, mentioned by 15% of reviewers. Overall, clients commend SkyTech for their comprehensive service offerings and commitment to meeting client needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.Was this helpful?
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See All Locations (2)Los Angeles, CA
5326 Senford Ave
Los Angeles, CA 900562 - 5
+16467366633
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
45% Customer Service Outsourcing45% Call Center Services5% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingRedial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999San Francisco, CA
Services provided
44% Customer Service Outsourcing56% Back Office OutsourcingFocus Areas
37% Phone Support Services43% Chat Support Services20% Order Processing & TakingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)San Francisco, CA
50 Hawthorne St.,
San Francisco, CA 9410541 - 49
415.416.3500
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$1,000+< $25 / hr50 - 249Fremont, CA
Services provided
10% Customer Service Outsourcing45% Back Office Outsourcing25% HR Consulting +210% Call Center Services10% Sales OutsourcingFocus Areas
100% Phone Support ServicesH-Line Soft is a midsize Back Office Outsourcing company based in Secunderabad, India and Fremont, California. The team provides Back Office Outsourcing and HR Consulting.
Read moreSee All Locations (4)Fremont, CA
39300 Civic Center Drive, Suite 110
Fremont, CA 94538510.826.1090
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
35% Customer Service Outsourcing40% Call Center Services25% Back Office OutsourcingFocus Areas
15% Phone Support Services71% Chat Support Services14% Order Processing & TakingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr1,000 - 9,999Huntington Beach, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +45% IT Managed Services4% Accounting4% Sales Outsourcing2% Web DesignFocus Areas
80% Phone Support Services20% Order Processing & TakingKaizen BPO LLC is a Customer Service Outsourcing company founded in 2018. The large team specializes in Customer Service Outsourcing and Call Center Services.
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$10,000+< $25 / hr1,000 - 9,999South San Francisco, CA
Services provided
15% Customer Service Outsourcing20% Accounting15% Architectural Design +415% Back Office Outsourcing15% Call Center Services10% Engineering10% IT Staff AugmentationFocus Areas
40% Phone Support Services30% Chat Support Services30% Email Support ServicesIntelassist is an Accounting company. The company is based in Quezon City, Philippines and South San Francisco, California. Their team specializes in Accounting and Call Center Services.
Read moreSee All Locations (2)South San Francisco, CA
24 Vista Court
South San Francisco, CA 940802 - 5
4158696949
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UndisclosedUndisclosed250 - 999Jurupa Valley, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% FulfillmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingTelephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Jurupa Valley, CA
3325 C Street,
Jurupa Valley, CA 917521.866.289.9010
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List of the Top 10 California Customer Service Phone Support Companies
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
29.9/40.016.2/20 Reviews8.4/10 Clients & Experience5.3/10 Market PresenceService focus
60% Customer Service Outsourcing53% Phone Support Services40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.6/40.017.6/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
25.2/40.014.6/20 Reviews3.9/10 Clients & Experience6.7/10 Market PresenceService focus
60% Customer Service Outsourcing75% Phone Support Services40% Other -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
23.9/40.015.8/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing20% Phone Support Services50% Other -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
24/40.016.4/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing35% Phone Support Services75% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.3/40.016.6/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$1,000+Undisclosed10 - 49Irvine, CA
Ability to deliver
22.5/40.016.4/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
25% Customer Service Outsourcing45% Phone Support Services75% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.1/40.015.6/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing60% Phone Support Services90% Other -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$50,000+< $25 / hr50 - 249San Jose, CA
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
20% Customer Service Outsourcing100% Phone Support Services80% Other -
$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Customer Service Outsourcing23% Phone Support Services90% Other -
$1,000+< $25 / hr10 - 49El Cajon, CA
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing40% Phone Support Services75% Other -
$1,000+< $25 / hr50 - 249San Francisco, CA
Ability to deliver
9/40.00/20 Reviews1.8/10 Clients & Experience7.2/10 Market PresenceService focus
70% Customer Service Outsourcing47% Phone Support Services30% Other -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
UndisclosedUndisclosed50 - 249Santa Clarita, CA
Ability to deliver
9.4/40.00/20 Reviews3.5/10 Clients & Experience5.8/10 Market PresenceService focus
50% Customer Service Outsourcing40% Phone Support Services50% Other -
UndisclosedUndisclosed250 - 999Chula Vista, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
UndisclosedUndisclosed250 - 999Sacramento, CA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Customer Service Outsourcing40% Phone Support Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$1,000+< $25 / hr10,000+Gardena, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
UndisclosedUndisclosed50 - 249Roseville, CA
Ability to deliver
8.5/40.03.2/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing50% Phone Support Services80% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing100% Phone Support Services60% Other -
$1,000+< $25 / hr250 - 999Berkeley, CA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing30% Phone Support Services60% Other -
UndisclosedUndisclosed10 - 49La Habra, CA
Ability to deliver
7/40.00/20 Reviews0/10 Clients & Experience7/10 Market PresenceService focus
100% Customer Service Outsourcing25% Phone Support Services -
$1,000+< $25 / hr50 - 249San Diego, CA
Ability to deliver
7.7/40.00/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other
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