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Top Email Support Services in New York City

Ratings Updated: May 20, 2026
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8 Leaders 15 Contenders

40 Companies

Country: United States
State: New York
City: New York City
Customer Service Outsourcing: Email Support Services

List of the Top New York City Email Support Outsourcing Companies

  • Top Customer Service Logotype

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Services provided

    55% Customer Service Outsourcing
    15% Data Annotation Services
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    20% Email Support Services
    50% Phone Support Services
    20% Chat Support Services +1
    10% Order Processing & Taking

    Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

    See all 68 projects
    27 of 27 reviews are 5 stars
    16 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 27 times in the past 6 months

    In the last six months, Top Customer Service received positive feedback for their professionalism, responsiveness, and effective communication. Clients noted improvements in handling inquiries, with one stating they experienced a 50% reduction in response times after implementing their services. Another client highlighted the team's ability to represent their brand voice accurately. While most reviews were favorable, some clients suggested enhancements in proactive content strategy and reporting details. Overall, the sentiment is overwhelmingly positive, showcasing their commitment to quality customer support.
    Read 27 Recent Reviews
    4 of 4 Email Support Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Email Support Services Experience

    Top Customer Service has received overwhelmingly positive feedback for their Email Support Services, with 100% of clients expressing satisfaction with their performance. Clients commend their team's quick learning ability and proficiency in managing customer inquiries, resulting in improved customer satisfaction and operational efficiency. Notable strengths include effective communication, timely project management, and a strong understanding of client-specific processes. All reviewers highlighted their professionalism and reliability, with no reported areas for improvement.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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    United States (18) Canada (13) France (1)

    This provider is fluent in 20 languages:

    • English
    • Spanish
    • Arabic
    • Hindi
    • Russian
    • Japanese
    • German
    • Javanese
    • Korean
    • French
    • Turkish
    • Italian
    View all languages

    This provider is available in 35 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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  • The Hour - Back Office and Virtual Assistant Services Logotype

    5.0 24 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Services provided

    20% Customer Service Outsourcing
    50% Back Office Outsourcing
    10% Call Center Services +3
    10% Finance & Accounting Outsourcing (FAO)
    5% Document Digitization & Management
    5% HR Consulting

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    The Hour - Back Office and Virtual Assistant Services is a Customer Service BPO company providing robust back-office support and virtual assistant services. Overall, 100% of reviewers praised their value, responsiveness, and seamless integration into existing workflows. Their expertise in campaign management, data optimization, and customer support outsourcing has enhanced operational efficiency and client satisfaction across diverse industries.

    See all 24 projects
    2 of 2 Email Support Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Email Support Services Experience

    Overall, The Hour - Back Office and Virtual Assistant Services has received highly positive feedback for its Email Support Services, with 90% of reviewers noting effective communication and timely execution of campaigns. Clients highlighted strengths in campaign management, data-driven optimization, and a strong team culture. Notable outcomes included increased candidate engagement and workflow efficiency. While there is a recognition of potential for continued growth, the overall sentiment reflects satisfaction and a strong recommendation for their services.

    Read Most Recent Review

    Industry Experience

    The Hour - Back Office and Virtual Assistant Services has demonstrated extensive expertise across various industries, notably in Insurance, Financial Services, Advertising & Marketing, eCommerce, and Business Services. Clients praised their reliability, responsiveness, and ability to optimize workflows, resulting in increased efficiency and organization. The overall sentiment reflects strong satisfaction in these sectors, particularly in insurance-related functions, where they significantly reduced workloads and improved operational accuracy.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Insurance Financial services Information technology

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    4.9

    Willing to Refer

    5.0

    From Fair Lawn, New Jersey, clients highlight The Hour's expertise in insurance quoting and back-office support, emphasizing speed, accuracy, and adaptability. Their virtual assistants efficiently handle data entry, quotes, and follow-ups, enhancing operational efficiency and client satisfaction.
    Read Local Reviews
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  • Task Virtual Logotype

    4.9 54 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    New York City, NY

    Services provided

    10% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Search Engine Optimization +3
    20% Social Media Marketing
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Task Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.

    See all 54 projects
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, clients have praised Task Virtual for their effective SEO strategies, resulting in significant increases in organic traffic and improved search rankings. One client noted their excellent project management, timely deliverables, and proactive communication. The tailored approach to SEO and transparency were highlighted as key strengths. While minor suggestions for clearer initial explanations were mentioned, overall sentiment remains highly positive, reflecting satisfaction with the results and partnership.
    Read 1 Recent Review

    Industry Experience

    Task Virtual has demonstrated expertise across several industries, including Consumer Products, Financial Services, Information Technology, Advertising & Marketing, Arts & Entertainment, Education, and others. Clients praised their tailored SEO strategies, exceptional project management, and understanding of specific industry needs. Sentiment is overwhelmingly positive, with notable strengths in improving online visibility, enhancing customer service, and optimizing operational efficiency. This diverse experience positions Task Virtual as a strong fit for clients seeking targeted support in marketing, customer service, and back office operations.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services Education

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlighted Task Virtual's exceptional value for money, noting their services as 'good value for cost' and a 'pricing fit for budget.' They appreciated the significant return on investment, with one client reporting monthly savings of $7,000-$8,500. Overall, sentiment is overwhelmingly positive, with multiple reviews commending the company's ability to deliver quality work on time while maintaining clear communication, resulting in enhanced operational efficiency and customer satisfaction.
    Read All Reviews

    View projects from:

    United States (7) Canada (3) Australia (1) Germany (1) England (1)

    This provider is fluent in 7 languages:

    • Bengali
    • English
    • French
    • Hindi
    • Panjabi
    • Sindhi
    • Spanish

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • India Standard Time (IST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    View all time zones
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  • CrewBloom Logotype

    4.7 38 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    25% Customer Service Outsourcing
    25% Sales Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    20% Email Support Services
    40% Order Processing & Taking
    20% Chat Support Services +1
    20% Phone Support Services

    CrewBloom specializes in Customer Service Outsourcing, offering remote customer care and support solutions. They have received positive feedback for their efficient onboarding, strong communication, and ability to enhance customer satisfaction, with over 75% of reviewers highlighting improvements in response time and customer experience. Clients commend their cost-effective services and alignment with company values, with no significant areas for improvement noted.

    See all 38 projects
    2 of 3 Email Support Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Email Support Services Experience

    Overall, CrewBloom has received positive feedback for their Email Support Services, with 90% of reviewers noting timely communication and effective problem resolution. Clients praised the team's efficiency, with one highlighting a 50% increase in response efficiency post-engagement. Reviewers noted strengths in quick onboarding and a strong culture fit, while 100% reported satisfaction with customer interactions. Areas for improvement include implementing proactive reviews. The overall sentiment reflects a dependable and responsive partner in customer support.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (5) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Overall, clients expressed strong satisfaction with CrewBloom's cost-effectiveness and value for money. Many reviews highlighted that CrewBloom's pricing fit within clients' budgets while delivering high-quality service. For instance, one client noted, 'Pricing fit our budget' and described the services as 'true value.' Additionally, another client remarked on the 'good value for cost,' emphasizing the quality of personnel provided. The sentiment is overwhelmingly positive, with clients feeling they received more than what they paid for.
    Read All Reviews
    $1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.

    Customer Service Remote Staffing Services

    Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.
    View Packages
    1 of 1 New York City-based review is 5 stars
    Unknown avg. project cost for Customer Service Outsourcing services in New York City

    Customer Service Outsourcing project highlight

    Amazon Account Management for Virtual Assistant Company

    5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read more
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  • Staffwiz LLC Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    15% Customer Service Outsourcing
    30% Recruiting
    15% Sales Outsourcing +4
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

    See all 3 projects
    1 of 1 Email Support Services reviews is 5 stars
    Unknown avg. project cost

    Email Support Services Experience

    Staffwiz LLC has received overwhelmingly positive feedback for their Email Support Services, with clients reporting significant improvements in key performance metrics: a 63.91% reduction in first reply time and a 71.99% reduction in first resolution time. 100% of reviewers praised the professionalism and communication of their agents, highlighting the seamless onboarding process. The company's detailed hiring approach and effective team integration are frequently noted strengths, contributing to enhanced customer service outcomes.

    Read Most Recent Review

    Industry Experience

    Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.

    Read All Reviews

    Select Industry to see insights

    Healthcare Education eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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    More responsive than most other service providers

    Staffwiz LLC is very responsive

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  • Boldly Logotype

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Staffing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% Social Media Marketing

    Focus Areas

    50% Email Support Services
    50% Chat Support Services

    Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.

    See all 1 projects

    Industry Experience

    Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.

    Read All Reviews

    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.
    Read All Reviews

    Review Rating from Clients

    4.5/5.0

    Quality

    2.5

    Schedule

    3.5

    Cost

    3.5

    Willing to Refer

    4.5

    Local clients in Tarrytown highlight Boldly’s stability and hardworking nature, supporting legal firms with back office services for five years. They help streamline operations and improve communication, though some note staff could be more responsive, with annual spending up to $200,000.
    Read Local Reviews
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  • RemoteReps247 Logotype

    3.2 16 reviews
    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Call Center Services

    Focus Areas

    20% Email Support Services
    30% Phone Support Services
    25% Chat Support Services +1
    25% Order Processing & Taking

    RemoteReps247 is a lead generation company that offers services to businesses seeking to expand their client base and enhance sales outreach. The feedback on RemoteReps247 is predominantly negative, with approximately 70% of reviews highlighting failures in delivering promised leads, lack of communication, and issues with accountability and transparency. However, around 30% of reviews mention satisfactory lead conversion rates and commendable sales executive responsiveness.

    See all 16 projects

    Reviews mention Great project management

    Clients express strong satisfaction with RemoteReps247's project management, highlighting their proactive communication and timely delivery. One client noted, 'I didn't have to follow up for anything; they were in constant touch and provided all details on time.' This sentiment reflects a consistent theme across reviews, where effective process adherence and responsiveness significantly contributed to successful project outcomes.
    • Mobile App Development for Software Development & Testing Company
      5.0 Apr 3, 2024

      Very good project management. I didn't have to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.

      Read Full Review
    Read All Reviews

    Industry Experience

    RemoteReps247's reviews reveal a predominantly negative sentiment across industries, particularly in Information Technology and Business Services. Clients reported a lack of lead generation effectiveness, with many expressing frustration over unfulfilled promises and poor communication. In IT, feedback highlighted the company's inability to deliver Sales Qualified Leads, while other sectors noted instances of perceived fraud. Despite a few positive remarks regarding timely responses in different industries, the overall consensus suggests cautious consideration for potential clients seeking reliable lead generation services.

    Read All Reviews

    Select Industry to see insights

    Information technology IT Services Software Business services Other industries

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    The feedback regarding RemoteReps247's cost and value for money is overwhelmingly negative. Clients frequently noted that despite initially affordable pricing, the lack of deliverables rendered the costs unjustifiable. One client emphasized, "We didn’t get a single SQL or MQL in three months," while another highlighted, "They promised leads worth $100,000 but didn’t even bring a $100 project." Overall, clients expressed feelings of being misled, with many describing the company as a scam, indicating a poor return on investment.
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    India (8) United States (2)
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  • Atidiv Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    250 - 999
    New York, NY

    Services provided

    50% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing

    Focus Areas

    40% Email Support Services
    40% Chat Support Services
    20% Phone Support Services

    At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored

    Read more
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    New York, NY

    300 Vesey Street
    New York, NY 10282

    10 - 15

    +1 3472129691

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  • Clinical Excel Computech LLP Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    East Rutherford, NJ

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Clinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.

    Read more
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  • Headway Bpo Solutions Pvt Ltd Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    New York, NY

    Services provided

    10% Customer Service Outsourcing
    30% Accounting
    20% Finance & Accounting Outsourcing (FAO) +4
    15% Back Office Outsourcing
    10% Corporate Training & Coaching
    10% ERP Consulting and SI
    5% HR Consulting

    Focus Areas

    50% Email Support Services
    50% Chat Support Services

    Headway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).

    Read more

    New York, NY

    Suite no- 1206-01, 12th Floor, 224 West 35th Street
    New York, NY 10001

    16 - 20

    9402798313

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  • Zesh Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +7
    10% Sales Outsourcing
    5% Business Consulting
    5% Content Writing Services
    5% Ecommerce Marketing
    5% Email Marketing
    5% Social Media Marketing
    5% Transcription

    Focus Areas

    20% Email Support Services
    50% Phone Support Services
    15% Chat Support Services +1
    15% Order Processing & Taking

    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.

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    Queens Village, NY

    21229 Hillside ave apt 5EW
    Queens Village, NY 11432

    151 - 200

    +13322227751

    Queens Village, NY

    212-29 Hillside Avenue
    Queens Village, NY 11427

    41 - 49

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  • NEO MD INC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    30% Customer Service Outsourcing
    55% Back Office Outsourcing
    15% Call Center Services

    Focus Areas

    40% Email Support Services
    60% Phone Support Services

    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.

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  • Lexvia Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    New York, NY

    Services provided

    35% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services

    Focus Areas

    14% Email Support Services
    43% Phone Support Services
    29% Order Processing & Taking +1
    14% Chat Support Services

    Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.

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  • Brand Connections Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Services provided

    10% Customer Service Outsourcing
    20% Advertising
    20% Event Marketing +5
    10% AR/VR Development
    10% Back Office Outsourcing
    10% Marketing Strategy
    10% Social Media Marketing
    10% Video Production

    Focus Areas

    58% Email Support Services
    42% Chat Support Services

    Brand Connections is an Advertising company founded in 2001. The team offers Advertising and Event Marketing.

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  • CheaperTeam Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Hewlett, NY

    Services provided

    15% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Recruiting +6
    10% Call Center Services
    5% Finance & Accounting Outsourcing (FAO)
    5% HR Outsourcing
    5% Other IT Consulting and SI
    5% Staffing
    5% Web Development

    Focus Areas

    50% Email Support Services
    50% Phone Support Services

    CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.

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  • 7 Virtual Assistant Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Market Research
    20% Transcription

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    7 Virtual Assistant Services is a Market Research company founded in 2016. The team specializes in Market Research and Business Consulting and is located in Brooklyn, New York.

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  • WCH Service Bureau Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    10% Customer Service Outsourcing
    80% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    35% Email Support Services
    35% Chat Support Services
    30% Phone Support Services

    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

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  • DGC BPO Service Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Email Marketing
    20% Sales Outsourcing

    Focus Areas

    30% Email Support Services
    30% Phone Support Services
    20% Chat Support Services +1
    20% Order Processing & Taking

    DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.

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  • OnCalla Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% Back Office Outsourcing +2
    20% Staffing
    10% Litigation Support Services

    Focus Areas

    20% Email Support Services
    40% Phone Support Services
    25% Chat Support Services +1
    15% Order Processing & Taking

    Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.

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    $10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 agents) Hourly Rate

    Customer Service Outsourcing Rates

    OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)
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  • Sabre88, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Newark, NJ

    Services provided

    30% Customer Service Outsourcing
    30% Business Consulting
    28% Back Office Outsourcing +1
    12% Call Center Services

    Focus Areas

    40% Email Support Services
    40% Order Processing & Taking
    20% Phone Support Services

    Sabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.

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  • MediBIll Health Partners Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Call Center Services +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Email Support Services
    40% Order Processing & Taking
    20% Chat Support Services +1
    20% Phone Support Services

    MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.

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  • Corporate Care Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% IT Managed Services +2
    20% Social Media Marketing
    20% Web Development

    Focus Areas

    20% Email Support Services
    40% Phone Support Services
    25% Chat Support Services +1
    15% Order Processing & Taking

    Corporate Care is a social media marketing company based in Dhaka, Bangladesh and New York, New York. Launched in 2018, the team focuses on Social Media Marketing and IT managed services.

    Read more

    New York, NY

    2530 Morgan Avenue, Bronx
    New York, NY 10469

    2 - 5

    +19292222040

    See All Locations (2)
    View Profile
  • Campaign Headquarters Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Services provided

    42% Customer Service Outsourcing
    48% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    21% Email Support Services
    33% Phone Support Services
    29% Chat Support Services +1
    17% Order Processing & Taking

    Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Messages Plus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    New York, NY

    Services provided

    32% Customer Service Outsourcing
    56% Call Center Services
    12% Sales Outsourcing

    Focus Areas

    35% Email Support Services
    35% Phone Support Services
    30% Order Processing & Taking

    Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Acena Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    New Hyde Park, NY

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Acena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.

    Read more
    View Profile
  • Premier NX Logotype

    Not yet reviewed

    $25,000+
    Undisclosed
    1,000 - 9,999
    New Providence, NJ

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +12
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services
    5% API Development
    5% Accounting
    5% Application Management & Support
    5% CRM Consulting and SI
    5% Custom Software Development
    5% Ecommerce Marketing
    5% Graphic Design
    5% Social Media Marketing
    5% Unified Communications Consulting & SI
    5% Video Production

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.

    Read more
    View Profile
  • Stafford Communications Group Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    New Providence, NJ

    Services provided

    46% Customer Service Outsourcing
    23% Back Office Outsourcing
    20% Call Center Services +1
    11% Sales Outsourcing

    Focus Areas

    16% Email Support Services
    61% Phone Support Services
    23% Order Processing & Taking

    Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • OUTSOURCETURK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Palisades Park, NJ

    Services provided

    20% Customer Service Outsourcing
    30% Back Office Outsourcing
    30% Call Center Services +1
    20% Translation

    Focus Areas

    20% Email Support Services
    40% Phone Support Services
    30% Chat Support Services +1
    10% Order Processing & Taking

    OUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Window Repair US Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    New York City, NY

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Based in New York City, New York, Window Repair US Inc. Is a small Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing.

    Read more
    View Profile
  • Isolve RCM Logotype

    Not yet reviewed

    $25,000+
    $25 - $49 / hr
    250 - 999
    Edison, NJ

    Services provided

    30% Customer Service Outsourcing
    70% Back Office Outsourcing

    Focus Areas

    20% Email Support Services
    45% Phone Support Services
    25% Chat Support Services +1
    10% Order Processing & Taking

    Located in Edison, New Jersey, Isolve RCM is a midsize Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • Front Desk Helpers Co Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Old Bridge, NJ

    Services provided

    19% Customer Service Outsourcing
    25% Custom Software Development
    25% IoT Development +3
    11% Call Center Services
    10% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    40% Email Support Services
    40% Chat Support Services
    20% Phone Support Services

    Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.

    Read more
    View Profile
  • Front Desk Helpers Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Old Bridge, NJ

    Services provided

    10% Customer Service Outsourcing
    10% Application Testing
    10% Back Office Outsourcing +11
    10% Call Center Services
    10% E-Commerce Development
    10% IoT Development
    10% Mobile App Development
    10% Sales Outsourcing
    10% Web Development
    2% HR Consulting
    2% HR Outsourcing
    2% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    15% Email Support Services
    38% Phone Support Services
    31% Chat Support Services +1
    16% Order Processing & Taking

    Midsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • FGC+ Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Suffern, NY

    Services provided

    20% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Accounting +2
    20% Call Center Services
    15% Recruitment Process Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    FGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Protalk Solutions Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    250 - 999
    Melville, NY

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    30% Email Support Services
    35% Chat Support Services
    35% Phone Support Services

    Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Hy-Tek Intralogistics Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Freehold, NJ

    Services provided

    10% Customer Service Outsourcing
    20% Supply Chain Management
    20% Warehousing & Distribution +4
    15% Freight forwarding
    15% Fulfillment
    10% Corporate Training & Coaching
    10% Robotics Process Automation

    Focus Areas

    30% Email Support Services
    40% Phone Support Services
    30% Chat Support Services

    Hy-Tek Intralogistics is a Warehousing & Distribution company. The Florence, Kentucky-based firm specializes in Warehousing & Distribution and Supply Chain Management.

    Read more

    Freehold, NJ

    922 NJ Route 33 Bldg 6 Ste 1
    Freehold, NJ 07728

    10 - 15

    (800) 818-6242

    See All Locations (2)
    View Profile
  • Endicott Communications Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    South Brunswick Township, NJ

    Services provided

    35% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    22% Email Support Services
    39% Order Processing & Taking
    39% Phone Support Services

    Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • MD Revenue Group Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Princeton, NJ

    Services provided

    50% Customer Service Outsourcing
    50% Back Office Outsourcing

    Focus Areas

    25% Email Support Services
    50% Phone Support Services
    25% Chat Support Services

    MD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • OfficePartners360 Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Ridgefield, CT

    Services provided

    10% Customer Service Outsourcing
    30% Call Center Services
    20% Accounting +2
    20% Back Office Outsourcing
    20% Custom Software Development

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    OfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.

    Read more
    View Profile
  • VirtualCare Assistants Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Hamilton Township, NJ

    Services provided

    15% Customer Service Outsourcing
    50% Back Office Outsourcing
    25% Call Center Services +1
    10% Transcription

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    VirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.

    Read more

    Hamilton Township, NJ

    2333 Whitehorse Mercerville Road
    Hamilton Township, NJ 08619

    2 - 5

    (831) 251-5556

    See All Locations (2)
    View Profile Visit Website
  • AnswerOne Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    AnswerOne is a call center company. Located in Brooklyn, New York, the team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Top Customer Service
2 CrewBloom
3 Staffwiz LLC
4 Boldly
5 The Hour - Back Office and Virtual Assistant Services
6 Task Virtual
7 RemoteReps247
8 Atidiv

List of the Top 8 New York City Email Support Outsourcing Companies

  1. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    20% Email Support Services
    45% Other
    View Profile Visit Website
  2. CrewBloom Logotype

    CrewBloom

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    35.8/40.0
    18.2/20 Reviews
    8.7/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    20% Email Support Services
    75% Other
    View Profile Visit Website
  3. Staffwiz LLC Logotype

    Staffwiz LLC

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    30/40.0
    16/20 Reviews
    8.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Email Support Services
    85% Other
    View Profile Visit Website
  4. Boldly Logotype

    Boldly

    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Ability to deliver

    23.6/40.0
    14.6/20 Reviews
    3.1/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    50% Email Support Services
    80% Other
    View Profile Visit Website
  5. The Hour - Back Office and Virtual Assistant Services Logotype

    The Hour - Back Office and Virtual Assistant Services

    $1,000+
    < $25 / hr
    50 - 249
    Great Neck Plaza, NY

    Ability to deliver

    26.6/40.0
    20/20 Reviews
    1.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Email Support Services
    80% Other
    View Profile Visit Website
  6. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    New York City, NY

    Ability to deliver

    27.2/40.0
    16.6/20 Reviews
    2.2/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  7. RemoteReps247 Logotype

    RemoteReps247

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    21.1/40.0
    10.4/20 Reviews
    5.8/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    20% Email Support Services
    75% Other
    View Profile Visit Website
  8. Atidiv Logotype

    Atidiv

    $5,000+
    < $25 / hr
    250 - 999
    New York, NY

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    40% Email Support Services
    50% Other
    View Profile Visit Website
  9. Clinical Excel Computech LLP Logotype

    Clinical Excel Computech LLP

    Undisclosed
    Undisclosed
    50 - 249
    East Rutherford, NJ

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Customer Service Outsourcing
    25% Email Support Services
    View Profile Visit Website
  10. Headway Bpo Solutions Pvt Ltd Logotype

    Headway Bpo Solutions Pvt Ltd

    $1,000+
    < $25 / hr
    250 - 999
    New York, NY

    Ability to deliver

    6.9/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Email Support Services
    90% Other
    View Profile Visit Website
  11. Zesh Solutions Logotype

    Zesh Solutions

    $1,000+
    < $25 / hr
    250 - 999
    Queens Village, NY

    Ability to deliver

    6.3/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    20% Email Support Services
    75% Other
    View Profile Visit Website
  12. NEO MD INC Logotype

    NEO MD INC

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    40% Email Support Services
    70% Other
    View Profile Visit Website
  13. Lexvia Inc. Logotype

    Lexvia Inc.

    Undisclosed
    Undisclosed
    250 - 999
    New York, NY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    14% Email Support Services
    65% Other
    View Profile Visit Website
  14. Brand Connections Logotype

    Brand Connections

    $5,000+
    $100 - $149 / hr
    50 - 249
    New York, NY

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    58% Email Support Services
    90% Other
    View Profile Visit Website
  15. CheaperTeam Logotype

    CheaperTeam

    Undisclosed
    < $25 / hr
    50 - 249
    Hewlett, NY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    50% Email Support Services
    85% Other
    View Profile Visit Website
  16. 7 Virtual Assistant Services Logotype

    7 Virtual Assistant Services

    Undisclosed
    Undisclosed
    10 - 49
    Brooklyn, NY

    Ability to deliver

    7.1/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Email Support Services
    80% Other
    View Profile Visit Website
  17. WCH Service Bureau Inc. Logotype

    WCH Service Bureau Inc.

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    35% Email Support Services
    90% Other
    View Profile Visit Website
  18. DGC BPO Service Logotype

    DGC BPO Service

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    30% Email Support Services
    80% Other
    View Profile Visit Website
  19. OnCalla Logotype

    OnCalla

    $5,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Email Support Services
    80% Other
    View Profile Visit Website
  20. Sabre88, LLC Logotype

    Sabre88, LLC

    Undisclosed
    Undisclosed
    50 - 249
    Newark, NJ

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    40% Email Support Services
    70% Other
    View Profile Visit Website
  21. MediBIll Health Partners Logotype

    MediBIll Health Partners

    $1,000+
    $25 - $49 / hr
    50 - 249
    Brooklyn, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Email Support Services
    80% Other
    View Profile Visit Website
  22. Corporate Care Logotype

    Corporate Care

    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Email Support Services
    80% Other
    View Profile Visit Website
  23. Campaign Headquarters Logotype

    Campaign Headquarters

    Undisclosed
    Undisclosed
    50 - 249
    Brooklyn, NY

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    42% Customer Service Outsourcing
    21% Email Support Services
    58% Other
    View Profile Visit Website

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