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Top Virtual Receptionist Services in Sacramento

Ratings Updated: April 2, 2026
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0 Leaders 8 Contenders

8 Companies

Country: United States
State: California
City: Sacramento
Inbound Services: Virtual receptionist

List of the Top Sacramento Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Prialto Logotype

    Prialto

    5.0 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Sacramento, CA

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 44 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback on Prialto highlights their effectiveness in streamlining operations and providing administrative support. Clients reported significant time savings, such as three hours per week from organized systems, and praised the quality and responsiveness of their assigned team members. Notably, one client was able to double their client capacity due to the assistance received. Overall, sentiment is highly positive, with minimal suggestions for improvement regarding industry-specific knowledge.
    Read 3 Recent Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.

    Read Most Recent Review

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Sacramento, CA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews

    View projects from:

    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
    View Profile Visit Website
  • Wing Assistant Logotype

    4.7 36 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    30% Answering services
    20% Inbound appointment scheduling

    Wing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.

    See all 36 projects
    5 of 8 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 8 times in the past 6 months

    In the last six months, client feedback on Wing Assistant reflects a generally positive sentiment, highlighting their effective customer support and seamless integration into existing workflows. Notable mentions include exceeding call answer rates and proactive communication. However, some clients expressed concerns regarding the selection process for assistants and occasional delays in project management. Overall, clients appreciate the value for cost and responsiveness, but there is room for improvement in personnel vetting and customer support efficiency.
    Read 8 Recent Reviews

    Industry Experience

    Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home Services

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Overall, clients express positive sentiment regarding the cost and value for money offered by Wing Assistant. Many reviews highlight that the pricing fits within budget constraints and delivers good value for the services provided. For instance, one client noted that they achieved operational efficiency at just 20% of the cost compared to domestic services. Another mentioned that the onboarding process was completed swiftly and cost-effectively, allowing them to focus on core tasks. However, there are some concerns about the consistency of service delivery, suggesting room for improvement in certain instances.
    Read All Reviews

    View projects from:

    United States (28) Canada (2) Puerto Rico (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 6 time zones:

    • Greenwich Mean Time (GMT)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
    • Australia Eastern Time (AET)
    View Profile Visit Website
  • transcosmos Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Sacramento, CA

    Services provided

    25% Call Center Services
    50% Customer Service Outsourcing
    15% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Sacramento, CA

    3851 N Freeway Blvd, Suite 100
    Sacramento, CA 95834

    2 - 5

    916-562-2235

    See All Locations (3)
    View Profile
  • TLC Tech, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Services provided

    10% Call Center Services
    25% IT Managed Services
    15% BI & Big Data Consulting & SI +4
    15% Cybersecurity
    15% IT Strategy Consulting
    10% Cloud Consulting & SI
    10% Other IT Consulting and SI

    Focus Areas

    100% Virtual receptionist

    IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.

    Read more
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  • Level 9 Virtual Logotype

    1.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Services provided

    10% Call Center Services
    20% Customer Service Outsourcing
    20% Graphic Design +3
    20% Social Media Marketing
    20% Web Development
    10% Back Office Outsourcing

    Focus Areas

    100% Virtual receptionist

    LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.

    See all 1 projects

    Industry Experience

    Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.

    Read All Reviews

    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.
    Read All Reviews
    View Profile
  • Numa Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

    See all 5 projects

    Reviews mention Timely

    Numa has received positive feedback regarding their timeliness in communication and project execution. Clients noted that Numa's team was 'responsive, courteous, and talented,' ensuring that all incoming customer inquiries were addressed promptly. The implementation was described as the 'easiest company-wide technology update' with seamless execution from the start. Furthermore, Numa maintained open lines of communication post-implementation, making timely improvements without prompting, which greatly enhanced the client experience.
    • Call Management Service for Athletic Shoe Retailer
      5.0 Mar 1, 2020

      Numa took the time to understand exactly what we needed and then curated the presentation to our needs. Upon activation, they stayed on schedule and set reasonable expectations for timelines. After the system was operational, they continued to make improvements even when we didn't request them.

      Read Full Review
    Read All Reviews

    Industry Experience

    Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
    Read All Reviews

    View projects from:

    Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)
    View Profile
  • Custom Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Livermore, CA

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.

    Read more
    View Profile
  • Doctor Billing Experts Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Modesto, CA

    Services provided

    33% Call Center Services
    34% Customer Service Outsourcing
    33% Back Office Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Inbound appointment scheduling
    30% Answering services

    Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center

    Read more
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  • Direct Line Tele Response Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    90% Answering services

    Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile

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List of the Top Sacramento Virtual Receptionist Companies

  1. transcosmos Logotype

    transcosmos

    $1,000+
    < $25 / hr
    10,000+
    Sacramento, CA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    20% Virtual receptionist
    75% Other
    View Profile Visit Website
  2. TLC Tech, Inc. Logotype

    TLC Tech, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    100% Virtual receptionist
    90% Other
    View Profile Visit Website
  3. Level 9 Virtual Logotype

    Level 9 Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Ability to deliver

    8.5/40.0
    3.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    100% Virtual receptionist
    90% Other
    View Profile Visit Website
  4. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    35.6/40.0
    17.6/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    50% Virtual receptionist
    80% Other
    View Profile Visit Website
  5. Numa Logotype

    Numa

    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Ability to deliver

    18.5/40.0
    16.2/20 Reviews
    2.3/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Virtual receptionist
    60% Other
    View Profile Visit Website
  6. Custom Communications Logotype

    Custom Communications

    Undisclosed
    Undisclosed
    10 - 49
    Livermore, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  7. Doctor Billing Experts Logotype

    Doctor Billing Experts

    $1,000+
    Undisclosed
    10 - 49
    Modesto, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    33% Call Center Services
    30% Virtual receptionist
    67% Other
    View Profile Visit Website
  8. Direct Line Tele Response Logotype

    Direct Line Tele Response

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    90% Call Center Services
    10% Virtual receptionist
    10% Other
    View Profile Visit Website

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