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Top Virtual Receptionist Services in Sacramento

Ratings Updated: September 19, 2026
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9 Companies

Country: United States
State: California
City: Sacramento
Inbound Services: Virtual receptionist

List of the Top Sacramento Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA Logotype

    Moneypenny USA

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    250 - 999
    Serves Sacramento, CA

    Services provided

    80% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects

    Reviews mention Helpful

    Moneypenny USA has received positive feedback for their helpfulness and attentiveness. One client noted that while there were minor errors, the team was friendly, timely, and receptive to requests, quickly making necessary corrections. Another client praised their support, stating the team was extremely attentive and provided great advice from the start, ensuring a smooth integration of services. Overall, clients appreciate the proactive communication and support, which enhances their operational efficiency.
    • Answering Services for Property Rental Company
      4.0 May 17, 2017

      We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed.

      Read Full Review
    Read All Reviews
    4 of 5 Virtual receptionist reviews are 5 stars
    Less than $10,000 avg. project cost

    Virtual receptionist Experience

    Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.

    Read Most Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

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    This provider is fluent in 2 languages:

    • English
    • Spanish
    View Profile Visit Website
  • Wing Assistant Logotype

    4.7 36 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    30% Answering services
    20% Inbound appointment scheduling

    Wing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.

    See all 36 projects

    Reviews mention Dedicated

    Clients consistently commend Wing Assistant for their dedication and dependability. One client highlighted the impressive dedication of workers and supervisors, which significantly contributed to their ability to expand their practice. Additionally, the timely completion of projects and thorough responses to client needs further underscore their commitment to service excellence. Overall, the sentiment reflects strong appreciation for the company's dedicated workforce.
    • Call Center Services for Mental Health Private Practice
      5.0 Apr 28, 2025

      We have been able to add more practitioners and clients as a result of our assistant's level of dedication, dependability and customer service. The dedication of their workers and supervisors is essential.

      Read Full Review
    Read All Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    1 new review for Virtual receptionist in past 6 months
    Unknown avg. project cost

    Virtual receptionist Experience

    Wing Assistant has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction with their professionalism and efficiency. Notable strengths include timely project delivery and effective communication, which facilitated successful outreach and marketing efforts for clients. Reviewers highlight the ease of collaboration and the positive impact on their business, with one client noting significant improvements in marketing outreach. Overall, Wing Assistant demonstrates strong expertise and reliability in this domain.

    Read Most Recent Review
    2 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Outsourcing for Cleaning Systems Company

    4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read more
    Read 3 Reviews

    Industry Experience

    Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.

    Read All Reviews

    Select Industry to see insights

    Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial services
    View Profile Visit Website
  • transcosmos Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Sacramento, CA

    Services provided

    25% Call Center Services
    50% Customer Service Outsourcing
    15% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Established in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Sacramento, CA

    3851 N Freeway Blvd, Suite 100
    Sacramento, CA 95834

    2 - 5

    916-562-2235

    See All Locations (3)
    View Profile
  • TLC Tech, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Services provided

    10% Call Center Services
    25% IT Managed Services
    15% BI & Big Data Consulting & SI +4
    15% Cybersecurity
    15% IT Strategy Consulting
    10% Cloud Consulting & SI
    10% Other IT Consulting and SI

    Focus Areas

    100% Virtual receptionist

    IT managed services company TLC Tech, Inc. Was launched in 2004. The agency provides IT managed services and IT strategy consulting, and is small.

    Read more
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  • Level 9 Virtual Logotype

    1.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Services provided

    10% Call Center Services
    20% Customer Service Outsourcing
    20% Graphic Design +3
    20% Social Media Marketing
    20% Web Development
    10% Back Office Outsourcing

    Focus Areas

    100% Virtual receptionist

    LEVEL 9 Virtual is a company offering virtual assistant services. Reviews indicate that while they have high ratings, they faced challenges with communication and task management, resulting in a need for micromanagement. Feedback was generally negative, with 100% of reviewers highlighting issues and no recommendations given.

    See all 1 projects

    Industry Experience

    Level 9 Virtual has experience primarily in the consulting industry, where they provided virtual assistance for marketing automation and client support. Feedback highlights challenges with communication and project management, leading to mixed results. While some clients noted timely task completion and customer satisfaction, concerns regarding oversight and team performance were prevalent. Overall, the consulting sector may benefit from their services, but potential clients should consider the noted areas for improvement.

    Read All Reviews

    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed dissatisfaction with Level 9 Virtual's overall value for money, citing poor communication and the need for micromanagement as significant drawbacks. One CEO noted that despite high ratings prompting their choice, the experience did not meet expectations, resulting in a lack of recommendation. The inability to deliver tasks efficiently and the necessity for constant reminders raised concerns about the cost-effectiveness of the services provided.
    Read All Reviews
    View Profile
  • Naqvix Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    San Ramon, CA

    Services provided

    10% Call Center Services
    15% Mobile App Development
    15% Web Development +6
    10% AI Agents
    10% Application Management & Support
    10% Back Office Outsourcing
    10% Custom Software Development
    10% Customer Service Outsourcing
    10% Social Media Marketing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Established in 2017, Naqvix is an app development company. The firm offers Mobile App Development and Web Development, and is small.

    Read more
    View Profile
  • Numa Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Numa, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency.

    See all 5 projects

    Reviews mention Puts the customer first

    Numa consistently prioritizes client needs, as evidenced by their proactive customer service and tailored solutions. One client noted their seamless process and effective real-time communication, which allowed for immediate problem resolution during an after-hours emergency. Another praised Numa's commitment, stating they 'care about their clients' and are open to feedback for improvement. Overall, clients express high satisfaction with Numa's dedication to enhancing their operations and responsiveness.
    • Virtual Receptionist Service for Property Management
      5.0 Feb 25, 2020

      The set-up has also allowed me to respond to leasing inquiries from prospects in a timely manner. That ensures that we don’t lose any prospective clients, which has been critical for our business. They’re terrific because they go above and beyond with their customer service. I haven’t had any issues with them whatsoever.

      Read Full Review
    Read All Reviews

    Industry Experience

    Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively.

    Read All Reviews

    Select Industry to see insights

    Real estate Hospitality & leisure Beauty & Cosmetics Retail Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service.
    Read All Reviews

    View projects from:

    Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)
    View Profile
  • Custom Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Livermore, CA

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.

    Read more
    View Profile
  • Doctor Billing Experts Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Modesto, CA

    Services provided

    33% Call Center Services
    34% Customer Service Outsourcing
    33% Back Office Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Inbound appointment scheduling
    30% Answering services

    Doctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center

    Read more
    View Profile
  • Direct Line Tele Response Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    90% Answering services

    Launched in 1979, Direct Line Tele Response is a call center. The midsize team offers Call Center Services and Customer Service Outsourcing.

    Read more
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List of the Top Sacramento Virtual Receptionist Companies

  1. transcosmos Logotype

    transcosmos

    $1,000+
    < $25 / hr
    10,000+
    Sacramento, CA

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    25% Call Center Services
    20% Virtual receptionist
    75% Other
    View Profile Visit Website
  2. TLC Tech, Inc. Logotype

    TLC Tech, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Sacramento, CA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    100% Virtual receptionist
    90% Other
    View Profile Visit Website
  3. Level 9 Virtual Logotype

    Level 9 Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Roseville, CA

    Ability to deliver

    8.5/40.0
    3.2/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    100% Virtual receptionist
    90% Other
    View Profile Visit Website
  4. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    35.4/40.0
    17.2/20 Reviews
    9.2/10 Clients & Experience
    9/10 Market Presence

    Service focus

    20% Call Center Services
    50% Virtual receptionist
    80% Other
    View Profile Visit Website
  5. Naqvix Logotype

    Naqvix

    $1,000+
    $25 - $49 / hr
    10 - 49
    San Ramon, CA

    Ability to deliver

    13.5/40.0
    0/20 Reviews
    9/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    30% Virtual receptionist
    90% Other
    View Profile Visit Website
  6. Numa Logotype

    Numa

    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Ability to deliver

    18.5/40.0
    16.2/20 Reviews
    2.3/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    50% Virtual receptionist
    60% Other
    View Profile Visit Website
  7. Custom Communications Logotype

    Custom Communications

    Undisclosed
    Undisclosed
    10 - 49
    Livermore, CA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  8. Doctor Billing Experts Logotype

    Doctor Billing Experts

    $1,000+
    Undisclosed
    10 - 49
    Modesto, CA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    33% Call Center Services
    30% Virtual receptionist
    67% Other
    View Profile Visit Website
  9. Direct Line Tele Response Logotype

    Direct Line Tele Response

    Undisclosed
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    90% Call Center Services
    10% Virtual receptionist
    10% Other
    View Profile Visit Website

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