Top Answering Service in Indianapolis
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8 Companies
List of the Top Indianapolis Answering Services Companies
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UndisclosedUndisclosed250 - 999Serves Indianapolis, INServices provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Efficient
Clients have consistently highlighted AnswerFirst's efficiency as a key strength. One client noted that the service provider offers 'fast support' and saves them $200 monthly, emphasizing their effective call handling. Additionally, the overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating that the efficiency of AnswerFirst is a significant factor in their positive evaluations.-
Answering Services for Legal Firm
2.5 Nov 2, 2017The efficiency is the main strength of the service provider. It is worth the money.
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Industry Experience
AnswerFirst has demonstrated expertise across various industries, including Manufacturing, Information Technology, Legal, Telecommunications, Financial Services, Retail, and Hospitality. Clients consistently praise their reliability, efficiency, and high-quality service, which have led to significant cost savings and improved customer satisfaction. Overall, the sentiment is positive, indicating that AnswerFirst is particularly well-suited for businesses requiring reliable call handling services in the Manufacturing, IT, and Legal sectors.
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Legal Other industries Gaming Energy & natural resources Telecommunications Financial services Consumer Products Retail Other Industry Manufacturing Hospitality & leisure Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AnswerFirst as providing good value for money, with notable savings reported. One client indicated saving thousands of dollars monthly, while another estimated a $5,000 monthly saving due to reduced hiring needs. The pricing structure appears flexible, with package deals and hourly billing options. Overall, the sentiment is positive, although some clients suggested that lower prices could enhance value further.Was this helpful?
Read Similar Reviews1 of 1 Indianapolis-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in IndianapolisWas this helpful?
Undisclosed< $25 / hr250 - 999Serves Indianapolis, INServices provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
5 of 7 Answering services reviews are 5 starsLess than $10,000 avg. project costAnswering services Experience
Moneypenny USA (formerly VoiceNation) has received predominantly positive feedback for their answering services, with 75% of clients expressing satisfaction. Key strengths include adaptability in creating custom solutions, exceptional communication, and the human touch in call handling. Notably, 80% of reviews highlighted their responsiveness and ability to understand client needs, while 15% mentioned occasional call management errors. Overall, their services are seen as professional, enhancing client perceptions and improving call handling efficiency.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Carmel, IN
Services provided
25% Call Center Services75% Customer Service OutsourcingFocus Areas
60% Answering services40% Inbound appointment schedulingTSD Global, a Customer Service Outsourcing company, is located in Carmel, Indiana. Their services include Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
Services provided
100% Call Center ServicesFocus Areas
70% Answering services30% Virtual receptionistEstablished in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49McCordsville, IN
Services provided
50% Call Center Services30% Back Office Outsourcing20% Sales OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSimple Solutions CC, LLC is a phone answering service. They provide Call Center Services and Back Office Outsourcing and are headquartered in McCordsville, Indiana.
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$50,000+Undisclosed50 - 249Indianapolis, IN
Services provided
35% Call Center Services35% IT Managed Services20% Customer Service Outsourcing +25% Staffing5% Warehousing & DistributionFocus Areas
90% Answering services5% Inbound appointment scheduling5% Virtual receptionistNetfor, Inc. Is a call center company. They were launched in 1995 and focus on Call Center Services and IT managed services.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistVirtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Indianapolis, IN
Services provided
18% Call Center Services50% Business Consulting20% Accounting +112% Customer Service OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingBusiness Consulting company Engaging Solutions, LLC was launched in 2005. The team offers Business Consulting and Accounting and is in Indianapolis, Indiana.
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UndisclosedUndisclosed1,000 - 9,999Connersville, IN
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +210% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.Was this helpful?
See All Locations (10)Connersville, IN
531 N Central Ave
Connersville, IN 47331101 - 150
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UndisclosedUndisclosed2 - 9Bloomington, IN
Services provided
65% Call Center Services35% Customer Service OutsourcingFocus Areas
54% Answering services46% Inbound appointment schedulingCallNet Call Center Services, a small telephone answering service, is headquartered in Bloomington, Indiana. The team provides Call Center Services and Customer Service Outsourcing.
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List of the Top Indianapolis Answering Services Companies
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UndisclosedUndisclosed1,000 - 9,999Carmel, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services60% Answering services75% Other -
UndisclosedUndisclosed2 - 9Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services70% Answering services -
UndisclosedUndisclosed10 - 49McCordsville, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$50,000+Undisclosed50 - 249Indianapolis, IN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
35% Call Center Services90% Answering services65% Other -
$1,000+< $25 / hr250 - 999Indianapolis, IN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Call Center Services30% Answering services75% Other -
UndisclosedUndisclosed10 - 49Indianapolis, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
18% Call Center Services33% Answering services82% Other -
UndisclosedUndisclosed1,000 - 9,999Connersville, IN
Ability to deliver
23.9/40.016.2/20 Reviews1/10 Clients & Experience6.7/10 Market PresenceService focus
30% Call Center Services67% Answering services70% Other -
UndisclosedUndisclosed2 - 9Bloomington, IN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
65% Call Center Services54% Answering services35% Other
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