Top Back Office Outsourcing Companies in Bulgaria
22 Companies
List of the Top Bulgaria Back Office Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Serves BulgariaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a Business Process Outsourcing company specializing in Back Office Services and Administrative Support Services. The reviews highlight their high accuracy in data entry, proactive communication, and efficient project management, with a 100% completion rate on deliverables and timely responses to client needs. Both reviewers expressed full satisfaction, noting no areas for improvement.
2 of 2 reviews are 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for TECHSPEED INC reflect a highly positive sentiment, with clients praising their professionalism, responsiveness, and the quality of deliverables. One client highlighted their efficient data management processes, noting improved user experience and SEO benefits. Another emphasized the company's ability to provide comprehensive and timely election information, surpassing competitors in both speed and accuracy. Overall, clients express satisfaction with the engagement, citing no areas for improvement.Was this helpful?
2 of 2 Back Office Outsourcing reviews are 5 stars2 new reviews for Back Office Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Serves BulgariaServices provided
15% Back Office Outsourcing45% Customer Service Outsourcing40% Call Center ServicesSee all 16 projectsAssistring LLC is a Business Process Outsourcing (BPO) company specializing in back-office and customer service solutions, including multichannel support and call center operations. With a 100% positive feedback rate, clients commend their operational reliability, seamless multichannel support, and ability to enhance sales and customer satisfaction, making them a dependable strategic partner for remote back office solutions.
2 of 2 reviews are 5 stars1 new review for Back Office Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Assistring LLC highlight their exceptional customer service and operational efficiency. Clients commend their ability to significantly reduce call drop rates and manage high volumes of inbound inquiries across multiple channels. Notably, one client noted the team's round-the-clock availability and impressive training standards. Overall, feedback reflects strong satisfaction with the company's responsiveness, strategic partnership, and commitment to delivering measurable results, with no reported areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 4 languages:
- German
- English
- Urdu
- Hindi
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$10,000+< $25 / hr250 - 999Serves BulgariaServices provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a Business Process Outsourcing company specializing in Remote Office Support and Administrative Support Services. It consistently receives high praise for reliability and professionalism, with clients noting improvements in efficiency and communication. Approximately 95% of reviews highlight their ability to integrate seamlessly with existing workflows, while 70% commend their proactive communication. Opportunities for enhancement include expanding service hours and offering more proactive tool suggestions.
Reviews mention Innovative
Clients have consistently praised Big Outsource for its innovative solutions tailored to specific business needs. One reviewer highlighted their ability to deliver not only effective but also innovative services that enhanced operational efficiency and visual appeal. This sentiment reflects a strong overall approval, emphasizing the company's commitment to quality and adaptability in addressing client challenges.-
Back Office Support & Graphic Design for E-Commerce Platform
5.0 Jul 29, 2023We're impressed with Big Outsource's commitment to delivering quality services. They understood our e-commerce business's specific needs and delivered solutions that were not just effective but also innovative.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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MarKam Solutions
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$1,000+< $25 / hr50 - 249Sofia, BulgariaServices provided
10% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +2 services20% IT Managed Services20% Sales OutsourcingSee all 9 projectsMarKam Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. With 100% positive feedback, reviewers commend their flexibility, efficient management structure, and ability to integrate seamlessly with client workflows, enhancing Amazon account operations through dedicated virtual assistant teams.
Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Creative Agency
5.0 — MarKam Solutions provided back-office outsourcing services for a creative agency. The team managed virtual assistants who created and optimized Amazon product listings. They handled recruitment and Read moreWas this helpful?
Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Services provided
30% Back Office Outsourcing40% Customer Service Outsourcing20% IT Staff Augmentation +2 services5% AI Consulting5% Generative AISee all 3 projectsPontica Solutions is a Business Process Outsourcing company specializing in Remote Back Office Solutions and Administrative Support Services. They provided efficient customer support for a transportation company, with 100% of feedback highlighting their flexibility, responsiveness, and ability to deliver on time. Their work led to reduced call wait times and enhanced customer satisfaction.
Reviews mention Flexible
Clients have consistently praised Pontica Solutions for their impressive flexibility in adapting to dynamic business needs. For instance, Stuart highlighted that Pontica surpassed larger competitors due to their ability to culturally adapt and manage rapid growth during the pandemic. Their operational effectiveness and focus on aligning with client goals were specifically noted as significant strengths. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating that Pontica is capable of meeting diverse client requirements.-
Call Center Services for Transportation Company
5.0 Apr 7, 2025Their project management was characterized by on-time delivery and a high degree of responsiveness to our needs. Throughout the project, we maintained regular bi-weekly follow-up meetings, which facilitated close monitoring of our evolving requirements and ensured they were consistently addressed. This proactive communication and their sensitivity allowed for a smooth and successful collaboration. We are really happy with Pontica Solutions' flexibility and willingness to adapt to our needs, which is crucial in our highly responsive industry.
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1 of 1 Back Office Outsourcing reviews are 5 stars1 new review for Back Office Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewBack Office Outsourcing PROJECT HIGHLIGHT
Call Center Services for Transportation Company
5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read moreWas this helpful?
Industry Experience
Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.
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Transportation Financial services Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.Was this helpful?
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$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing50% Customer Service Outsourcing20% Sales Outsourcing +2 services10% Call Center Services10% IT Staff AugmentationSee all 22 projectsMercatus is a lead generation and outreach company offering services such as LinkedIn campaigns, cold calling, and email outreach to increase client visibility and generate business leads. Feedback from clients is generally positive, with 90% highlighting impressive project management, open communication, and effective campaign execution. However, 20% noted challenges in expanding market reach, suggesting areas for improvement in targeting specific industries and markets.
Reviews mention Great project management
Clients have consistently praised Mercatus for their exceptional project management capabilities. One CEO highlighted their ability to deliver all milestones on time and their proactive communication, which facilitated seamless collaboration. The team was noted for being responsive to client needs and flexible in adapting to changing requirements. Overall, the sentiment reflects a strong appreciation for Mercatus's reliability and commitment to quality, contributing significantly to project success.-
LinkedIn Marketing Solutions for Consulting Company
4.5 Jun 29, 2021The workflow between our team and theirs was very effective. An open Teams chat with the key people ensured that everyone got the important messages on time. I was very impressed by their professionalism and smooth transitions.
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Appointment Setting & Recruitment for Sales Solutions Co
5.0 May 30, 2025Mercatus demonstrated excellent project management throughout the entire engagement. They consistently delivered all milestones on time and were highly responsive to any requests or adjustments we needed. Their team was proactive in communicating progress and always flexible in adapting to our evolving needs.
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Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
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Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 24 languages:
- English
- Spanish
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Arabia Standard Time (AST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Services provided
60% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)See all 2 projectsOWORKERS is a BPO company specializing in document verification and app monitoring services across various regions. Reviews indicate a high level of satisfaction with their problem-solving abilities and quick feedback, with 100% of reviewers highlighting their effective communication and decision-making. Clients appreciate their ownership and dedication, with no significant areas for improvement mentioned.
Reviews mention High-quality work
Clients consistently highlight OWORKERS' high-quality work, particularly their effective problem-solving abilities and quick decision-making. One client praised their capacity to set up a BPO team within three weeks, emphasizing their impressive responsiveness. Another noted the significant improvement in monitoring coverage and user experience for their live streaming app, attributing this success to OWORKERS' dedication and ownership. Overall, feedback indicates strong satisfaction with the quality of services provided.-
Application Management Services for Live Streaming Platform
5.0 May 20, 2020The quality of services experienced by users has increased as a result of their efforts. Their commitment to doing their best with ownership was particularly noteworthy.
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Clients commend OWORKERS for their competitive pricing and value for money, noting that cost-effectiveness was a key factor in their selection process. One client highlighted their ability to solve problems quickly and effectively, while another praised their ownership and dedication to service quality. Overall, feedback indicates satisfaction with the balance of cost and service quality, reinforcing OWORKERS' reputation as a valuable partner.Was this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Russian
- Portuguese
- German
- French
- Turkish
- Cantonese
- Italian
- Polish
- Ukrainian
- Romanian
This provider is available in 10 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
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See All Locations (5)Plovdiv, Bulgaria
Rilon center building, bul. “Konstantin Velichkov” 2, Office 1, floor 5, Sadiyski
Plovdiv, Bulgaria 400076 - 100
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$25,000+$50 - $99 / hr250 - 999Varna, Bulgaria
Services provided
30% Back Office Outsourcing30% Custom Software Development15% Mobile App Development +3 services10% IT Staff Augmentation10% Web Design5% UX/UI DesignSee all 16 projectsFlat Rock Technology is a versatile software development company offering services such as web and mobile app development, cloud infrastructure management, and custom software solutions. Across their reviews, 100% of clients express satisfaction with their project management and dedication, often highlighting their professionalism and ability to deliver projects on time. Approximately 80% of reviewers commend their ability to meet specific client needs and seamlessly integrate with legacy systems.
Industry Experience
Flat Rock Technology has demonstrated expertise across multiple industries, including Gaming, Advertising & Marketing, Telecommunications, Financial Services, Education, Retail, and more. Clients commend their strong project management, technical skills, and ability to deliver tailored solutions. The overall sentiment is highly positive, particularly in Gaming and Financial Services, where they effectively helped clients launch new platforms and applications. Potential clients in these sectors can expect a knowledgeable partner capable of delivering high-quality, customized technology solutions.
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Advertising & marketing IT Services Software Telecommunications Financial services Real estate Arts, entertainment & music Education Retail Consumer Products Other Industry GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Flat Rock Technology's competitive pricing and excellent value for money. For instance, one client noted they chose Flat Rock due to their pricing fitting within budget while providing great value. Another client appreciated their cost-effective solutions, stating they always delivered on time and within budget. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided, with several clients emphasizing the company's reliability and professionalism in managing projects.Was this helpful?
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See All Locations (6)Varna, Bulgaria
113 General Kolev str
Varna, Bulgaria 9002251 - 300
+359 52 63 63 17
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
21% Back Office Outsourcing25% Customer Service Outsourcing24% Call Center Services +2 services15% Recruiting15% StaffingSee all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
Industry Experience
CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
20% Back Office Outsourcing20% Call Center Services20% Document Digitization & Management +3 services20% Recruiting10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)See all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Detail-oriented
Clients have consistently highlighted InfoSource Bulgaria Ltd's exceptional attention to detail and data accuracy. One client specifically noted that the project was completed with 'required precision and data accuracy,' emphasizing the company's detail-oriented approach. Furthermore, another reviewer remarked on their 'remarkable' attention to detail, which contributed significantly to the project's success. Overall, the sentiment regarding their detail-oriented nature is overwhelmingly positive.-
Data Curation for Talent Sourcing Platform
4.0 Jul 26, 2022They finished the project with the required precision and data accuracy. Their cost-effectiveness and attention to detail are remarkable.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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$5,000+Undisclosed10 - 49Sofia, Bulgaria
Services provided
10% Back Office Outsourcing40% IT Staff Augmentation20% Employer of Record (EOR) Services +2 services20% Recruiting10% StaffingSee all 1 projectsPerpetum Outstaffing is a technical support service provider that excels in delivering exceptional customer experiences, particularly for European clients. Reviews highlight a 95% customer satisfaction rate with strong alignment in company culture and values. The collaboration is described as proactive and supportive, with no noted areas for improvement.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Perpetum Outstaffing reflect a highly positive sentiment, particularly praising their exceptional customer support and collaborative approach. A client from Alation highlighted a 95% customer satisfaction rate and commended the proactive project management by Kamen, who ensured timely delivery and alignment with client expectations. The alignment of company values and culture fit were also noted as key reasons for selecting Perpetum Outstaffing, with no suggestions for improvement from the reviewer.Was this helpful?
Industry Experience
Perpetum Outstaffing has demonstrated expertise in the AI and Data Governance sectors, as evidenced by their successful provision of technical support services. Clients have reported high customer satisfaction levels, exceeding 95%, and praised the company's collaborative approach and proactive project management. The positive feedback underscores their strong cultural alignment and commitment to delivering exceptional customer experiences, making them a suitable partner for organizations in data-centric and technical service industries.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Perpetum Outstaffing's value for money, noting the exceptional quality of service relative to cost. One client highlighted their satisfaction with a customer satisfaction rate exceeding 95%, attributing this to the company's effective support and proactive management. Additionally, the alignment of company values and culture was mentioned as a significant factor in their decision, indicating that clients feel they receive a collaborative and supportive experience without compromising on service quality.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
15% Back Office Outsourcing25% Blockchain10% BI & Big Data Consulting & SI +5 services10% Business Consulting10% Custom Software Development10% IoT Development10% Mobile App Development10% Web DevelopmentSee all 4 projectsMENA Software is a versatile software development company specializing in platform development, blockchain solutions, and app creation. Their services have received overwhelmingly positive feedback, with approximately 100% of clients noting their effective project management and dedication. Clients consistently highlight the company's strong competence, high-quality output, and affordability, with no major areas for improvement suggested.
Reviews mention Efficient
Clients have consistently praised MENA Software for their efficiency, noting their ability to deliver reliable solutions promptly. One client highlighted the team's fast and cost-effective project management, emphasizing their 100% dedication and effective collaboration. Overall, the sentiment regarding MENA Software's efficiency is highly positive, with no reported areas for improvement.-
Platform Development for a Digital Design Agency
5.0 Dec 18, 2018They had highly effective project management. The team worked fast and was cost-effective. The team was 100% dedicated to our project and worked well together.
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Industry Experience
MENA Software has demonstrated expertise across several industries, including Information Technology, Advertising & Marketing, Gaming, and IT Services. Clients commend their project management effectiveness and technical competence, with particular praise for their ability to deliver high-quality solutions efficiently. Feedback indicates strong satisfaction in software development and design, particularly in blockchain and gaming projects, suggesting they are well-suited for clients in these sectors looking for reliable and innovative technology partners.
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Information technology Advertising & marketing Gaming IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MENA Software has received positive feedback regarding their overall cost and value for money. Clients highlighted their cost-effective solutions, with one stating that their services were 'affordable' and another noting that they provided 'excellent' service at great prices. Additionally, a client emphasized the team's efficiency and project management, describing them as 'cost-effective' and 'professional.' Overall, clients express high satisfaction with the value received for the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249София, Bulgaria
Services provided
50% Back Office Outsourcing10% Business Consulting10% Custom Software Development +3 services10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Managed ServicesProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
Read moreSee All Locations (3)София, Bulgaria
Mandarin Centre 53B Nikola Vaptsarov Blvd. 2nd floor
София, Bulgaria 140750 - 75
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UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
100% Back Office OutsourcingFlow Logic is a Back Office Outsourcing company. The small Sofia, Bulgaria-based team focuses on Back Office Outsourcing. The firm was launched in 2020.
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$5,000+$25 - $49 / hr50 - 249Sofia, Bulgaria
Services provided
10% Back Office Outsourcing10% Custom Software Development10% Customer Service Outsourcing +7 services10% Cybersecurity10% DevOps Managed Services10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentAppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
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$1,000+$25 - $49 / hr2 - 9Varna, Bulgaria
Services provided
100% Back Office OutsourcingBack Office Outsourcing company Remotek Ltd was founded in 2008. The company offers Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Services provided
10% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)20% HR Consulting +5 services10% Accounting10% Business Consulting10% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingEstablished in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
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$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Services provided
10% Back Office Outsourcing80% Customer Service Outsourcing10% Call Center ServicesSixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+$50 - $99 / hr250 - 999Sofia, Bulgaria
Services provided
30% Back Office Outsourcing40% IT Strategy Consulting30% Other IT Consulting and SISoftware Group is an IT strategy consulting company launched in 2009. Their team offers IT strategy consulting and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
20% Back Office Outsourcing20% Call Center Services20% IT Managed Services +4 services15% Customer Service Outsourcing10% IT Staff Augmentation10% Staffing5% RecruitingSee all 20 projectsCustomer Umbrella is a provider of Remote Back Office Solutions and Administrative Outsourcing services. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their expertise, professionalism, and commitment to outstanding service. Clients consistently commend their seamless integration into existing workflows and their proactive approach to problem-solving. Notably, their dedication to customizing solutions is frequently mentioned, ensuring alignment with each client's unique needs and business values.
6 of 6 Back Office Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 ReviewsBack Office Outsourcing PROJECT HIGHLIGHT
Back Office Support for Photo Organization Platform
5.0 — Customer Umbrella provided back office support for a photo organization platform. The team was responsible for customer service, safety training sessions, and CMS integration for user-generated Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.Was this helpful?
More responsive than most other service providers
Get in TouchCustomer Umbrella is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Services provided
15% Back Office Outsourcing25% Customer Service Outsourcing20% Staffing +4 services15% Business Consulting15% HR Outsourcing5% IT Managed Services5% IT Staff AugmentationACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.
Read more -
$10,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Services provided
25% Back Office Outsourcing25% Custom Software Development25% Mobile App Development +1 service25% Web DevelopmentIn Sofia, Bulgaria, DSI is a small custom software development company. Their services include Custom Software Development and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Services provided
20% Back Office Outsourcing20% E-Commerce Development20% Mobile App Development +2 services20% Web Design20% Web DevelopmentSmall web design agency Karma Consult, is in Nice, France and Sofia, Bulgaria. Their services include Web Design and Web Development.
Read moreSee All Locations (2)Sofia, Bulgaria
Petko Slaveykov 8, Sofia, Sofija Grad
Sofia, Bulgaria 1000+33 972.662.920
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Undisclosed< $25 / hr2 - 9Sofia, Bulgaria
Services provided
20% Back Office Outsourcing20% BI & Big Data Consulting & SI20% Graphic Design +2 services20% Social Media Marketing20% Web DevelopmentSocial media marketing agency Hartona Ltd. Specializes in Social Media Marketing and Graphic Design. They were founded in 2021.
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$1,000+$25 - $49 / hr2 - 9Plovdiv, Bulgaria
Services provided
25% Back Office Outsourcing50% Search Engine Optimization25% Content MarketingSEO services firm Purified Marketing is located in Plovdiv, Bulgaria. They offer Search Engine Optimization and Back Office Outsourcing and were founded in 2013.
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List of the Top 9 Bulgaria Back Office Outsourcing Service Providers
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Undisclosed< $25 / hr250 - 999Sofia, Bulgaria
Ability to deliver
29.8/40.015.6/20 Reviews7.1/10 Clients & Experience7.1/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$25,000+$50 - $99 / hr250 - 999Varna, Bulgaria
Ability to deliver
29.5/40.016.6/20 Reviews7.2/10 Clients & Experience5.6/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
32.6/40.017.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
31.9/40.016.4/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Ability to deliver
25/40.016.2/20 Reviews3.9/10 Clients & Experience4.9/10 Market PresenceService focus
21% Back Office Outsourcing79% Other -
$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Ability to deliver
25.2/40.014.8/20 Reviews5.5/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+Undisclosed10 - 49Sofia, Bulgaria
Ability to deliver
21.8/40.017.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$5,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
20.8/40.015.6/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$1,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
32/40.014.6/20 Reviews10/10 Clients & Experience7.4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr50 - 249София, Bulgaria
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Sofia, Bulgaria
Ability to deliver
9.6/40.00/20 Reviews3.7/10 Clients & Experience6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+$25 - $49 / hr2 - 9Varna, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Sofia, Bulgaria
Ability to deliver
8.2/40.00/20 Reviews3.6/10 Clients & Experience4.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$50,000+< $25 / hr1,000 - 9,999Sofia, Bulgaria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$10,000+$50 - $99 / hr250 - 999Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Varna, Bulgaria
Ability to deliver
28/40.017/20 Reviews6.1/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$50 - $99 / hr10 - 49Sofia, Bulgaria
Ability to deliver
4.1/40.00/20 Reviews0.1/10 Clients & Experience4/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$10,000+$50 - $99 / hr2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Sofia, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
Undisclosed< $25 / hr2 - 9Sofia, Bulgaria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+$25 - $49 / hr2 - 9Plovdiv, Bulgaria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other
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