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Top Call Center Services & Voice Services in Vienna

Ratings Updated: July 21, 2026
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1 Leaders 13 Contenders

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14 Companies

Country: Austria
City: Vienna

List of the Top Vienna Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Vienna, Austria

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Puts the customer first

    Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

      Read Full Review
    Read All Reviews

    Industry Experience

    Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.

    Read All Reviews

    Select Industry to see insights

    Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing Gaming

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    SupportYourApp Logotype

    SupportYourApp

    4.8 87 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Vienna, Austria

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a Customer Support Services company providing comprehensive Contact Center Services, including inbound and outbound call handling, phone support, and customer care solutions. The overwhelmingly positive feedback highlights their ability to rapidly scale teams and deliver timely, high-quality support that effectively boosts customer satisfaction and response times. Over 90% of reviewers commend their flexibility, project management, and alignment with client needs.

    See all 87 projects
    7 of 11 reviews are 5 stars
    1 new review for Call Center Services services
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.
    Read 11 Recent Reviews

    Industry Experience

    SupportYourApp has garnered positive feedback across various industries, showcasing strong expertise in Arts, Financial Services, Media, and Education. Clients commend their adaptability, responsiveness, and ability to enhance support quality. In the Financial Services sector, they excel in scaling support and improving response times. The Media industry appreciates their thorough candidate sourcing for HR needs. Overall, SupportYourApp's strength lies in their customer-centric approach, making them a suitable choice for organizations seeking reliable support in technology-driven sectors.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency.
    Read All Reviews

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Vienna, Austria

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects

    Reviews mention Flexible

    Clients consistently commend Valoris Center for their flexibility in adapting to unique business needs and operational demands. One client highlighted their 'flexibility and easiness in understanding our business needs,' while another noted Valoris as a 'flexible partner' capable of managing peaks in service demand. Overall, the sentiment regarding flexibility is overwhelmingly positive, with clients appreciating their proactive approach and ability to adjust strategies in response to evolving project requirements.
    • Call Center Services for Digital Solutions Provider
      4.5 Mar 3, 2023

      Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.

      Read Full Review
    • Outbound Call Center Service for Automobile Company
      5.0 Feb 21, 2023

      We appreciate that Valoris adapted to our industry particularities and managed to dive into the specifics; they are also flexible and result oriented.

      Read Full Review
    • Call Center Services for Consumer Products Company
      5.0 Nov 9, 2021

      Taking into consideration our fluctuating volumes and the difficulty to predict the forecast. We appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.

      Read Full Review
    • Call Center Services for Delivery App
      5.0 Sep 24, 2021

      Valoris is a flexible business partner, meaning they can adapt and react to challenges. They proved this from the start, by handling a quick and effective ramp-up. Moreover, in the first year of business, they scaled up the team up to three times and improved customer satisfaction scores, in the same time.

      Read Full Review
    • Call Center Services for Optics Co
      5.0 Mar 12, 2025

      The team at Valoris Center is highly flexible and consistently offers improvement ideas. They deliver on time and respond promptly to our needs, providing a professional service. Valoris Center stands out for their flexibility and strong people skills.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Valoris Center has received positive feedback for their punctual project management and effective customer support, with clients noting impressive responsiveness to needs and a strong cultural fit. One client, the Quality Manager of BRT SPA, highlighted the successful achievement of objectives related to customer experience and CSAT, praising the team's understanding and communication. Overall, sentiment reflects satisfaction with the value provided and the quality of service.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and excellent value for money. One client noted a 'good value for cost' and praised their culture fit. Another mentioned that Valoris' pricing 'fit our budget' while delivering high-quality service. Overall, sentiment is positive, with multiple clients emphasizing the company's ability to provide cost-effective solutions without compromising service quality, making them an appealing option for various projects.
    Read All Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)
    View Profile Visit Website
  • BizXpand Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Services provided

    55% Account-Based Marketing
    45% Sales Outsourcing

    BizXpand is a lead generation company specializing in social media and email outreach, particularly in the DACH region. Reviews indicate a high level of satisfaction, with 100% positive feedback highlighting their effective project management and impactful results, such as generating 100+ leads and consistently booking weekly meetings with sales teams.

    See all 1 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, BizXpand has received positive feedback for their effective lead generation strategies in the DACH region, resulting in over 100 leads and multiple pilot projects. Clients praised their strong project management, timely deliverables, and impressive depth of experience. One client highlighted the utility of simple dashboards for tracking progress. Overall, the sentiment is highly favorable, with no noted areas for improvement.
    Read 1 Recent Review

    Industry Experience

    BizXpand has demonstrated expertise in the Information Technology sector, specifically in generating leads for smart space platforms. Their strengths include effective social media and email outreach, impactful messaging refinement, and strong project management. Clients report successful lead generation, high engagement rates, and overall satisfaction with results. The positive sentiment towards their services indicates a strong fit for IT companies seeking to enhance their marketing efforts and drive business growth.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that BizXpand offers competitive pricing that aligns well with their budgets, enhancing the overall value for money. One client specifically mentioned choosing BizXpand due to their pricing and relevant experience. The positive sentiment is further supported by the successful outcomes of their campaigns, with clients reporting substantial lead generation and effective project management, ensuring that the investment yielded significant returns.
    Read All Reviews
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Wien, Austria

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Wien, Austria

    Florisdorfer Hauptstraße 1, 1210 Wien
    Wien, Austria 1210

    201 - 250

    +43 1 275 25 25

    See All Locations (52)
    View Profile
  • Rentsales Gmbh Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    50 - 249
    Wien, Austria

    Services provided

    85% Sales Outsourcing
    10% Recruiting
    5% Recruitment Process Outsourcing

    Rentsales Gmbh is a Sales Outsourcing company. The team provides Sales Outsourcing and Recruiting and is located in Leonding, Austria and Oberding, Germany.

    Read more

    Wien, Austria

    Tuchlauben 8
    Wien, Austria 1010

    2 - 5

    See All Locations (3)
    View Profile

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  • United Call Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Services provided

    50% Customer Service Outsourcing
    25% Sales Outsourcing
    15% AI Development +2 services
    5% HR Consulting
    5% HR Outsourcing

    United Call Centers is a Customer Service Outsourcing company. Founded in 1999, the team focuses on Customer Service Outsourcing and Sales Outsourcing. The agency is located in Wien, Austria.

    Read more
    View Profile
  • Telebiz GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Services provided

    80% Call Center Services
    20% Business Consulting

    Call center Telebiz GmbH was established in 2001. The agency offers Call Center Services and Business Consulting, and is midsize.

    Read more
    View Profile
  • AxFina Holding Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    20% Finance & Accounting Outsourcing (FAO)
    10% Business Consulting
    10% Financial Consulting

    Launched in 2019, AxFina Holding is a call center. The midsize team provides Call Center Services and Back Office Outsourcing.

    Read more

    Wien, Austria

    Wallnerstrasse 3/24
    Wien, Austria 1010

    6 - 9

    See All Locations (3)
    View Profile
  • Mint Waters GmbH Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    Freelancer
    Wien, Austria

    Services provided

    55% Business Consulting
    45% Sales Outsourcing

    Mint Waters GmbH, a Business Consulting company, is headquartered in Wien, Austria. They provide Business Consulting and Sales Outsourcing.

    Read more
    View Profile
  • maymotion consulting e.U Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    Freelancer
    Untertullnerbach, Austria

    Services provided

    20% AI Consulting
    20% CRM Consulting and SI
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% UX/UI Design

    Maymotion consulting e.U is a SEO services firm. Located in Untertullnerbach, Austria, the firm was founded in 2017. Their services include Search Engine Optimization and UX/UI Design.

    Read more
    View Profile
  • XELEO by Benefit Partner GmbH Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Benefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.

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  • ARES Customer Care Solutions GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    ARES Customer Care Solutions GmbH is a midsize Wien, Austria-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • 118811 Die Nummer GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    118811 Die Nummer GmbH is a midsize call center company located in Wien, Austria. The team provides Call Center Services.

    Read more
    View Profile
  • call us Assistance International GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    Midsize answering service call us Assistance International GmbH, is in Wien, Austria. The team offers Call Center Services.

    Read more
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  • s ServiceCenter GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Midsize answering service and Customer Service Outsourcing company s ServiceCenter GmbH, is in Wien, Austria. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Jota Business Services Gmbh Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    Midsize call center Jota Business Services Gmbh, is located in Wien, Austria. Their services include Call Center Services.

    Read more
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1 BizXpand

List of the Top 1 Vienna Call Center Companies & Voice Services

  1. BizXpand Logotype

    BizXpand

    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Ability to deliver

    21.9/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    45% Sales Outsourcing
    55% Other
    View Profile Visit Website
  2. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Wien, Austria

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  3. Rentsales Gmbh Logotype

    Rentsales Gmbh

    Undisclosed
    $50 - $99 / hr
    50 - 249
    Wien, Austria

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    85% Sales Outsourcing
    15% Other
    View Profile Visit Website
  4. United Call Centers Logotype

    United Call Centers

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  5. Telebiz GmbH Logotype

    Telebiz GmbH

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  6. AxFina Holding Logotype

    AxFina Holding

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  7. Mint Waters GmbH Logotype

    Mint Waters GmbH

    $1,000+
    $100 - $149 / hr
    Freelancer
    Wien, Austria

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% Sales Outsourcing
    55% Other
    View Profile Visit Website
  8. maymotion consulting e.U Logotype

    maymotion consulting e.U

    $5,000+
    $100 - $149 / hr
    Freelancer
    Untertullnerbach, Austria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  9. XELEO by Benefit Partner GmbH Logotype

    XELEO by Benefit Partner GmbH

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  10. ARES Customer Care Solutions GmbH Logotype

    ARES Customer Care Solutions GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  11. 118811 Die Nummer GmbH Logotype

    118811 Die Nummer GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  12. call us Assistance International GmbH Logotype

    call us Assistance International GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. s ServiceCenter GmbH Logotype

    s ServiceCenter GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  14. Jota Business Services Gmbh Logotype

    Jota Business Services Gmbh

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website

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