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Top Call Center Services & Voice Services in Vienna

Ratings Updated: April 1, 2026
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1 Leaders 14 Contenders

15 Companies

Country: Austria
City: Vienna

List of the Top Vienna Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Vienna, Austria

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
    View Profile Visit Website
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Vienna, Austria

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Vienna, Austria

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 14 projects
    1 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have praised Valoris Center for their proactive support and flexibility in addressing business needs. The head of CRM at PENNY Romania highlighted their impressive response rates and adaptability, while the Quality Manager at BRT SPA commended their punctuality and excellent team performance. Overall, the sentiment is highly positive, with clients appreciating the value for cost and alignment with company culture, though minor improvements in ticket distribution were suggested.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.
    Read All Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)
    View Profile Visit Website
    Significo Logotype

    Significo

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Serves Vienna, Austria

    Services provided

    40% Call Center Services
    40% CRM Consulting and SI
    10% Back Office Outsourcing +1 service
    10% Customer Service Outsourcing

    Significo is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.

    See all 6 projects

    Reviews mention Passionate about their work

    Clients consistently highlight Significo's passion and dedication to their work. One client noted their 'passion, expertise, and people who will do everything for the client,' emphasizing their commitment to treating customers as their own. Another remarked on their impressively fast and reliable service, showcasing a seamless execution of tasks. Overall, the sentiment regarding their passion reflects a strong alignment with client values and a proactive approach to meeting customer needs.
    • Customer Support Services for Oil & Gas Company
      5.0 Feb 15, 2024

      The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.

      Read Full Review
    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Automotive Services Company

    5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read more
    Read 3 Reviews

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews
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  • BizXpand Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Services provided

    55% Account-Based Marketing
    45% Sales Outsourcing

    BizXpand is a lead generation company specializing in social media and email outreach, particularly targeting the DACH region. Reviews highlight their effective project management, impressive depth of experience, and successful outcome in generating over 100 leads. 100% of feedback is positive, noting their punctuality and effective communication.

    See all 1 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for BizXpand highlights their effective lead generation services, particularly in the DACH region, where they facilitated over 100 leads and 2-3 weekly meetings for a client. Clients praised their project management, timely delivery, and the team's depth of experience. The straightforward dashboards for tracking progress were also noted as impressive. Overall, sentiment is highly positive, with clients expressing satisfaction and noting no areas for improvement.
    Read 1 Recent Review

    Industry Experience

    BizXpand has demonstrated expertise in the Information Technology sector, specifically in generating leads for smart space platforms. Their strengths include effective social media and email outreach, impactful messaging refinement, and strong project management. Clients report successful lead generation, high engagement rates, and overall satisfaction with results. The positive sentiment towards their services indicates a strong fit for IT companies seeking to enhance their marketing efforts and drive business growth.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that BizXpand offers competitive pricing that aligns well with their budgets, enhancing the overall value for money. One client specifically mentioned choosing BizXpand due to their pricing and relevant experience. The positive sentiment is further supported by the successful outcomes of their campaigns, with clients reporting substantial lead generation and effective project management, ensuring that the investment yielded significant returns.
    Read All Reviews
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Wien, Austria

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Wien, Austria

    Florisdorfer Hauptstraße 1, 1210 Wien
    Wien, Austria 1210

    201 - 250

    +43 1 275 25 25

    See All Locations (52)
    View Profile
  • United Call Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Services provided

    50% Customer Service Outsourcing
    25% Sales Outsourcing
    15% AI Development +2 services
    5% HR Consulting
    5% HR Outsourcing

    United Call Centers is a Customer Service Outsourcing company. Founded in 1999, the team focuses on Customer Service Outsourcing and Sales Outsourcing. The agency is located in Wien, Austria.

    Read more
    View Profile

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  • EccoTel Telemarketing GmbH Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Wien, Austria

    Services provided

    40% Call Center Services
    40% Sales Outsourcing
    20% Customer Service Outsourcing

    EccoTel Telemarketing GmbH is a small answering service headquartered in Wien, Austria. Their services include Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Telebiz GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Services provided

    80% Call Center Services
    20% Business Consulting

    Call center Telebiz GmbH was established in 2001. The agency offers Call Center Services and Business Consulting, and is midsize.

    Read more
    View Profile
  • AxFina Holding Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    20% Finance & Accounting Outsourcing (FAO)
    10% Business Consulting
    10% Financial Consulting

    Launched in 2019, AxFina Holding is a call center. The midsize team provides Call Center Services and Back Office Outsourcing.

    Read more

    Wien, Austria

    Wallnerstrasse 3/24
    Wien, Austria 1010

    6 - 9

    See All Locations (3)
    View Profile
  • Mint Waters GmbH Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    Freelancer
    Wien, Austria

    Services provided

    55% Business Consulting
    45% Sales Outsourcing

    Mint Waters GmbH, a Business Consulting company, is headquartered in Wien, Austria. They provide Business Consulting and Sales Outsourcing.

    Read more
    View Profile
  • maymotion consulting e.U Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    Freelancer
    Untertullnerbach, Austria

    Services provided

    20% AI Consulting
    20% CRM Consulting and SI
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% UX/UI Design

    Maymotion consulting e.U is a SEO services firm. Located in Untertullnerbach, Austria, the firm was founded in 2017. Their services include Search Engine Optimization and UX/UI Design.

    Read more
    View Profile
  • XELEO by Benefit Partner GmbH Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Benefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • ARES Customer Care Solutions GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    ARES Customer Care Solutions GmbH is a midsize Wien, Austria-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • 118811 Die Nummer GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    118811 Die Nummer GmbH is a midsize call center company located in Wien, Austria. The team provides Call Center Services.

    Read more
    View Profile
  • call us Assistance International GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    Midsize answering service call us Assistance International GmbH, is in Wien, Austria. The team offers Call Center Services.

    Read more
    View Profile
  • s ServiceCenter GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Midsize answering service and Customer Service Outsourcing company s ServiceCenter GmbH, is in Wien, Austria. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Jota Business Services Gmbh Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    Midsize call center Jota Business Services Gmbh, is located in Wien, Austria. Their services include Call Center Services.

    Read more
    View Profile
  • WOKAL Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Wien, Austria

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    20% Business Consulting +1 service
    20% Customer Service Outsourcing

    Headquartered in Wien, Austria, WOKAL is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.

    Read more
    View Profile

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1 BizXpand

List of the Top 1 Vienna Call Center Companies & Voice Services

  1. BizXpand Logotype

    BizXpand

    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Ability to deliver

    22.3/40.0
    17/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    45% Sales Outsourcing
    55% Other
    View Profile Visit Website
  2. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Wien, Austria

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  3. United Call Centers Logotype

    United Call Centers

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  4. EccoTel Telemarketing GmbH Logotype

    EccoTel Telemarketing GmbH

    $1,000+
    < $25 / hr
    2 - 9
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    40% Sales Outsourcing
    20% Other
    View Profile Visit Website
  5. Telebiz GmbH Logotype

    Telebiz GmbH

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  6. AxFina Holding Logotype

    AxFina Holding

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  7. Mint Waters GmbH Logotype

    Mint Waters GmbH

    $1,000+
    $100 - $149 / hr
    Freelancer
    Wien, Austria

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% Sales Outsourcing
    55% Other
    View Profile Visit Website
  8. maymotion consulting e.U Logotype

    maymotion consulting e.U

    $5,000+
    $100 - $149 / hr
    Freelancer
    Untertullnerbach, Austria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  9. XELEO by Benefit Partner GmbH Logotype

    XELEO by Benefit Partner GmbH

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  10. ARES Customer Care Solutions GmbH Logotype

    ARES Customer Care Solutions GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  11. 118811 Die Nummer GmbH Logotype

    118811 Die Nummer GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  12. call us Assistance International GmbH Logotype

    call us Assistance International GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  13. s ServiceCenter GmbH Logotype

    s ServiceCenter GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  14. Jota Business Services Gmbh Logotype

    Jota Business Services Gmbh

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  15. WOKAL Logotype

    WOKAL

    $1,000+
    < $25 / hr
    2 - 9
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    40% Sales Outsourcing
    40% Other
    View Profile Visit Website

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