Top Call Center Services & Voice Services in Austria
16 Companies
List of the Top Austria Call Center Companies & Voice Services
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$1,000+< $25 / hr250 - 999Serves AustriaServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
Reviews mention Reasonable pricing
Clients have noted Simply Contact's pricing as a significant advantage, highlighting it as a 'huge plus' in their service offerings. One client specifically appreciated the 'good price for German-speaking resources,' which influenced their decision to collaborate. However, while pricing is favorable, clients have expressed concerns regarding the effectiveness of sales results, suggesting that while Simply Contact is competitive in terms of cost, there may be limitations in their sales capabilities.-
Telemarketing Outsourcing for Call Center
4.0 Jun 4, 2020Simply Contact’s prices are a huge plus. I can’t recommend Simply Contact for sales because of our experience, but if someone needs customer support or resources to handle incoming calls and emails, Simply Contact offers great pricing.
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12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves AustriaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Professional
The overall sentiment regarding professionalism at Hugo is highly positive. Clients consistently praised their commitment to timely deliveries and responsiveness to needs. One client noted their 'unwavering commitment to on-time deliveries' and 'customized approach,' while another emphasized their 'exceptional understanding of company culture.' Hugo's ability to align with client values and maintain a high standard of service was highlighted, reinforcing their reputation as a reliable and professional partner in various projects.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$1,000+< $25 / hr250 - 999Serves AustriaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 14 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Results-oriented
Clients express a strong sentiment regarding Valoris Center's results-oriented approach, highlighting their ability to achieve a 90% call rate within 15 minutes of lead submission. The Project Lead for an automobile producer noted Valoris's flexibility and their commitment to high-quality standards, which allows their sales team to focus on closing deals effectively. Overall, clients appreciate Valoris's adaptability and dedication to delivering measurable outcomes.-
Call Center & Sales Services for FinTech Platform Co
5.0 Nov 14, 2024The contact rate was up to 80%. The success rate was up to 80% on new customers and up to 60% on existing customers. We greatly appreciated their proactive approach and commitment to results. At the same time, the interactions with our customers were handled in a professional manner, and we successfully achieved the contact rate that was important for us.
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Industry Experience
Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's competitive pricing and strong value for money. Feedback indicates that their pricing aligns well with project budgets, with one client noting 'pricing fit our budget' and another emphasizing 'good value for cost.' Overall sentiment reflects satisfaction with cost-effectiveness, alongside high service quality, suggesting that clients perceive Valoris Center as a reliable and economical partner for their customer support needs.Was this helpful?
More responsive than most other service providers
Get in TouchValoris Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+$25 - $49 / hr50 - 249Serves AustriaServices provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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UndisclosedUndisclosed2 - 9Wien, Austria
Services provided
55% Account-Based Marketing45% Sales OutsourcingSee all 1 projectsBizXpand is a lead generation company specializing in social media and email outreach, particularly targeting the DACH region. Reviews highlight their effective project management, impressive depth of experience, and successful outcome in generating over 100 leads. 100% of feedback is positive, noting their punctuality and effective communication.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback on BizXpand highlights their effective lead generation strategies, particularly in the DACH region, resulting in over 100 leads and multiple pilot projects for clients. Clients praised their project management, timely delivery, and the team's expertise, noting the impressive simplicity of their progress dashboards. Overall sentiment remains highly positive, with no significant areas for improvement identified by clients in the last six months.Was this helpful?
Industry Experience
BizXpand has demonstrated expertise in the Information Technology sector, specifically in generating leads for smart space platforms. Their strengths include effective social media and email outreach, impactful messaging refinement, and strong project management. Clients report successful lead generation, high engagement rates, and overall satisfaction with results. The positive sentiment towards their services indicates a strong fit for IT companies seeking to enhance their marketing efforts and drive business growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that BizXpand offers competitive pricing that aligns well with their budgets, enhancing the overall value for money. One client specifically mentioned choosing BizXpand due to their pricing and relevant experience. The positive sentiment is further supported by the successful outcomes of their campaigns, with clients reporting substantial lead generation and effective project management, ensuring that the investment yielded significant returns.Was this helpful?
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Undisclosed$50 - $99 / hr50 - 249Leonding, Austria
Services provided
85% Sales Outsourcing10% Recruiting5% Recruitment Process OutsourcingRentsales Gmbh is a Sales Outsourcing company. The team provides Sales Outsourcing and Recruiting and is located in Leonding, Austria and Oberding, Germany.
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$5,000+Undisclosed50 - 249Sankt Pölten, Austria
Services provided
80% Call Center Services20% Customer Service OutsourcingBenefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Wien, Austria
Services provided
50% Customer Service Outsourcing25% Sales Outsourcing15% AI Development +2 services5% HR Consulting5% HR OutsourcingUnited Call Centers is a Customer Service Outsourcing company. Founded in 1999, the team focuses on Customer Service Outsourcing and Sales Outsourcing. The agency is located in Wien, Austria.
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$1,000+< $25 / hr2 - 9Wien, Austria
Services provided
40% Call Center Services40% Sales Outsourcing20% Customer Service OutsourcingEccoTel Telemarketing GmbH is a small answering service headquartered in Wien, Austria. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Wien, Austria
Services provided
80% Call Center Services20% Business ConsultingCall center Telebiz GmbH was established in 2001. The agency offers Call Center Services and Business Consulting, and is midsize.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services20% Finance & Accounting Outsourcing (FAO)10% Business Consulting10% Financial ConsultingLaunched in 2019, AxFina Holding is a call center. The midsize team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (3)Wien, Austria
Wallnerstrasse 3/24
Wien, Austria 10106 - 9
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
50% Call Center Services50% Customer Service OutsourcingARES Customer Care Solutions GmbH is a midsize Wien, Austria-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
100% Call Center Services118811 Die Nummer GmbH is a midsize call center company located in Wien, Austria. The team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
100% Call Center ServicesMidsize answering service call us Assistance International GmbH, is in Wien, Austria. The team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
50% Call Center Services50% Customer Service OutsourcingMidsize answering service and Customer Service Outsourcing company s ServiceCenter GmbH, is in Wien, Austria. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
100% Call Center ServicesMidsize call center Jota Business Services Gmbh, is located in Wien, Austria. Their services include Call Center Services.
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$1,000+< $25 / hr2 - 9Wien, Austria
Services provided
20% Call Center Services40% Sales Outsourcing20% Business Consulting +1 service20% Customer Service OutsourcingHeadquartered in Wien, Austria, WOKAL is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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$1,000+$100 - $149 / hrFreelancerWien, Austria
Services provided
55% Business Consulting45% Sales OutsourcingMint Waters GmbH, a Business Consulting company, is headquartered in Wien, Austria. They provide Business Consulting and Sales Outsourcing.
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$5,000+$100 - $149 / hrFreelancerUntertullnerbach, Austria
Services provided
20% AI Consulting20% CRM Consulting and SI20% Sales Outsourcing +2 services20% Search Engine Optimization20% UX/UI DesignMaymotion consulting e.U is a SEO services firm. Located in Untertullnerbach, Austria, the firm was founded in 2017. Their services include Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed10,000+Wien, Austria
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Wien, Austria
Florisdorfer Hauptstraße 1, 1210 Wien
Wien, Austria 1210201 - 250
+43 1 275 25 25
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List of the Top 1 Austria Call Center Companies & Voice Services
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UndisclosedUndisclosed2 - 9Wien, Austria
Ability to deliver
21.9/40.016.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
Undisclosed$50 - $99 / hr50 - 249Leonding, Austria
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
85% Sales Outsourcing15% Other -
$5,000+Undisclosed50 - 249Sankt Pölten, Austria
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed250 - 999Wien, Austria
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr2 - 9Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services40% Sales Outsourcing20% Other -
UndisclosedUndisclosed250 - 999Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Call Center Services20% Other -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
$1,000+< $25 / hr2 - 9Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services40% Sales Outsourcing40% Other -
$1,000+$100 - $149 / hrFreelancerWien, Austria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Sales Outsourcing55% Other -
$5,000+$100 - $149 / hrFreelancerUntertullnerbach, Austria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10,000+Wien, Austria
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services15% Sales Outsourcing62% Other
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