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Top Call Center Services & Voice Services in Austria

Ratings Updated: June 23, 2026
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1 Leaders 13 Contenders

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14 Companies

Country: Austria

List of the Top Austria Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Austria

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Great project management

    Clients consistently commend Simply Contact for their exceptional project management capabilities. Feedback highlights their timely delivery and responsiveness to client needs, with one CEO noting they 'managed the project well, delivering everything on time as promised.' Another client emphasized their 'outstanding project management,' noting the team's adaptability and clear communication, which made the process 'smooth and stress-free.' Overall, the sentiment reflects high satisfaction with their organizational skills and commitment to client success.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      Simply Contact's project management was outstanding. They always delivered on time and were very responsive to our needs, quickly adapting their strategies to fit our requirements. Their communication was clear, ensuring we were always up-to-date.

      Read Full Review
    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality.

      Read Full Review
    • Customer Service Outsourcing for CRM Consulting Company
      5.0 Dec 8, 2023

      Simply Contact did an excellent job managing our project. They always met deadlines and paid close attention to our requirements. We were always in close contact, and we particularly appreciated the professional approach of their manager, Anna.

      Read Full Review
    • Customer Support Services for Email Deliverability Platform
      5.0 Nov 28, 2023

      Simply Contact was great at managing the project. They met all the deadlines and kept us updated regularly. They were always ready to respond to our needs and kept the communication clear and effective.

      Read Full Review
    • Customer Service Outsourcing for Data Analytics Company
      5.0 Oct 16, 2023

      Simply Contact exhibited exemplary project management skills. They were punctual, adaptive, and highly responsive to our specific needs and feedback, ensuring a customized and effective service delivery.

      Read Full Review
    Read All Reviews
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)
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    tracking image
    SupportYourApp Logotype

    SupportYourApp

    4.8 86 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Austria

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.

    See all 86 projects
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)
    View Profile Visit Website
    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Austria

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects
    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Austria

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent feedback for Valoris Center reflects a strong positive sentiment, highlighting their effective project management and timely delivery. A client from BRT SPA praised their team for achieving customer experience goals, noting impressive reaction times and a solid understanding of customer needs. The client emphasized the great cultural fit and value for cost, with no immediate areas for improvement identified. Overall, Valoris Center is commended for their professionalism and responsiveness.
    Read 1 Recent Review
    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • BizXpand Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Services provided

    55% Account-Based Marketing
    45% Sales Outsourcing

    BizXpand is a lead generation company specializing in social media and email outreach, particularly in the DACH region. Reviews indicate a high level of satisfaction, with 100% positive feedback highlighting their effective project management and impactful results, such as generating 100+ leads and consistently booking weekly meetings with sales teams.

    See all 1 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for BizXpand has been overwhelmingly positive. A CMO highlighted their effective lead generation strategies in the DACH region, resulting in over 100 leads and several pilot projects. Clients praised BizXpand's project management, timely delivery, and impressive industry experience. The user-friendly dashboards for tracking progress were particularly noted as beneficial. Overall, clients expressed high satisfaction with no significant areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    BizXpand has demonstrated expertise in the Information Technology sector, specifically in generating leads for smart space platforms. Their strengths include effective social media and email outreach, impactful messaging refinement, and strong project management. Clients report successful lead generation, high engagement rates, and overall satisfaction with results. The positive sentiment towards their services indicates a strong fit for IT companies seeking to enhance their marketing efforts and drive business growth.

    Read All Reviews

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that BizXpand offers competitive pricing that aligns well with their budgets, enhancing the overall value for money. One client specifically mentioned choosing BizXpand due to their pricing and relevant experience. The positive sentiment is further supported by the successful outcomes of their campaigns, with clients reporting substantial lead generation and effective project management, ensuring that the investment yielded significant returns.
    Read All Reviews
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  • Rentsales Gmbh Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    50 - 249
    Leonding, Austria

    Services provided

    85% Sales Outsourcing
    10% Recruiting
    5% Recruitment Process Outsourcing

    Rentsales Gmbh is a Sales Outsourcing company. The team provides Sales Outsourcing and Recruiting and is located in Leonding, Austria and Oberding, Germany.

    Read more
    View Profile
  • XELEO by Benefit Partner GmbH Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Benefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • United Call Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Services provided

    50% Customer Service Outsourcing
    25% Sales Outsourcing
    15% AI Development +2 services
    5% HR Consulting
    5% HR Outsourcing

    United Call Centers is a Customer Service Outsourcing company. Founded in 1999, the team focuses on Customer Service Outsourcing and Sales Outsourcing. The agency is located in Wien, Austria.

    Read more
    View Profile
  • Telebiz GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Services provided

    80% Call Center Services
    20% Business Consulting

    Call center Telebiz GmbH was established in 2001. The agency offers Call Center Services and Business Consulting, and is midsize.

    Read more
    View Profile
  • AxFina Holding Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3 services
    20% Finance & Accounting Outsourcing (FAO)
    10% Business Consulting
    10% Financial Consulting

    Launched in 2019, AxFina Holding is a call center. The midsize team provides Call Center Services and Back Office Outsourcing.

    Read more

    Wien, Austria

    Wallnerstrasse 3/24
    Wien, Austria 1010

    6 - 9

    See All Locations (3)
    View Profile
  • ARES Customer Care Solutions GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    ARES Customer Care Solutions GmbH is a midsize Wien, Austria-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • 118811 Die Nummer GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    118811 Die Nummer GmbH is a midsize call center company located in Wien, Austria. The team provides Call Center Services.

    Read more
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  • call us Assistance International GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    Midsize answering service call us Assistance International GmbH, is in Wien, Austria. The team offers Call Center Services.

    Read more
    View Profile
  • s ServiceCenter GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Midsize answering service and Customer Service Outsourcing company s ServiceCenter GmbH, is in Wien, Austria. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Jota Business Services Gmbh Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    Midsize call center Jota Business Services Gmbh, is located in Wien, Austria. Their services include Call Center Services.

    Read more
    View Profile
  • Mint Waters GmbH Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    Freelancer
    Wien, Austria

    Services provided

    55% Business Consulting
    45% Sales Outsourcing

    Mint Waters GmbH, a Business Consulting company, is headquartered in Wien, Austria. They provide Business Consulting and Sales Outsourcing.

    Read more
    View Profile
  • maymotion consulting e.U Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    Freelancer
    Untertullnerbach, Austria

    Services provided

    20% AI Consulting
    20% CRM Consulting and SI
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% UX/UI Design

    Maymotion consulting e.U is a SEO services firm. Located in Untertullnerbach, Austria, the firm was founded in 2017. Their services include Search Engine Optimization and UX/UI Design.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Wien, Austria

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Wien, Austria

    Florisdorfer Hauptstraße 1, 1210 Wien
    Wien, Austria 1210

    201 - 250

    +43 1 275 25 25

    See All Locations (52)
    View Profile

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1 BizXpand

List of the Top 1 Austria Call Center Companies & Voice Services

  1. BizXpand Logotype

    BizXpand

    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Ability to deliver

    21.9/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    45% Sales Outsourcing
    55% Other
    View Profile Visit Website
  2. Rentsales Gmbh Logotype

    Rentsales Gmbh

    Undisclosed
    $50 - $99 / hr
    50 - 249
    Leonding, Austria

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    85% Sales Outsourcing
    15% Other
    View Profile Visit Website
  3. XELEO by Benefit Partner GmbH Logotype

    XELEO by Benefit Partner GmbH

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  4. United Call Centers Logotype

    United Call Centers

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  5. Telebiz GmbH Logotype

    Telebiz GmbH

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Call Center Services
    20% Other
    View Profile Visit Website
  6. AxFina Holding Logotype

    AxFina Holding

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  7. ARES Customer Care Solutions GmbH Logotype

    ARES Customer Care Solutions GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  8. 118811 Die Nummer GmbH Logotype

    118811 Die Nummer GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  9. call us Assistance International GmbH Logotype

    call us Assistance International GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  10. s ServiceCenter GmbH Logotype

    s ServiceCenter GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  11. Jota Business Services Gmbh Logotype

    Jota Business Services Gmbh

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  12. Mint Waters GmbH Logotype

    Mint Waters GmbH

    $1,000+
    $100 - $149 / hr
    Freelancer
    Wien, Austria

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    45% Sales Outsourcing
    55% Other
    View Profile Visit Website
  13. maymotion consulting e.U Logotype

    maymotion consulting e.U

    $5,000+
    $100 - $149 / hr
    Freelancer
    Untertullnerbach, Austria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  14. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Wien, Austria

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website

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Specialties

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