Top BPO Companies in Austria
19 Companies
List of the Top Austria BPO Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves AustriaServices provided
30% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +1 service20% IT Staff AugmentationSee all 7 projectsConnext is a business process outsourcing company specializing in call center services, transaction management, and accounting processes. Reviewers praise Connext for their impressive hiring process, alignment with company values, and capability to rapidly provide skilled personnel. Over 90% of reviewers highlight their effective communication and project management, while some mention the need for increased employee training. The company is recognized for fostering long-term partnerships.
Reviews mention Team players
Clients consistently commend Connext for their collaborative spirit and dedication to partnership. One client noted, "Connext takes a lot of pride in making the relationship successful," highlighting their effective communication and support. The team's commitment to excellence and proactive engagement has led to successful outcomes, with one client stating, "The staff are engaged and committed to providing excellent service." Overall, feedback reflects a strong sentiment of appreciation for Connext as a reliable team player.-
Staff Augmentation for Title & Escrow Company
5.0 Jan 23, 2023Connext takes a lot of pride in making the relationship successful. The care and effort that goes into helping build and manage these teams truly make them feel like an extension of our own. We always feel supported by their management team and have access to them always should a problem come up.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed overall satisfaction with Connext's call center services, particularly noting a significant reduction in guest complaints and improved reservation accuracy. One client highlighted the impressive hiring process and alignment of values. However, there is a suggestion for enhancing employee training. Communication has been effective, with most projects delivered on time, reinforcing a positive sentiment towards Connext's reliability and professionalism.Was this helpful?
Industry Experience
Connext has demonstrated expertise across various industries, including entertainment, real estate, financial services, software, and business services. Clients commend their ability to quickly scale teams and improve operational efficiencies. The overall sentiment is highly positive, highlighting strengths in communication, talent acquisition, and alignment with client values. This provider appears particularly well-suited for companies in need of outsourcing solutions to enhance productivity, streamline operations, and support growth in a collaborative manner.
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Arts, entertainment & music Real estate Financial services Software Business services Other IndustryWas this helpful?
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$1,000+< $25 / hr50 - 249Serves AustriaServices provided
30% Call Center Services20% Customer Service Outsourcing20% IT Managed Services +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 9 projectsMarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.
Reviews mention Professional
Clients consistently commend MarKam Solutions for their professionalism and structured project management. Feedback highlights their timely deliverables and proactive communication, with one client noting, "Their professionalism and reliability made the entire process efficient and stress-free." Another remarked on their "great corporate culture" and adaptability to client needs. Overall, sentiment is overwhelmingly positive, with many clients expressing strong recommendations and satisfaction with the services provided.-
Call Center Services for Furniture Manufacturer
5.0 Nov 1, 2024All project deliverables were met in professional and timely manner. Their in-depth knowledge of the latest technology and customer service frameworks impressed us.
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Sales & Customer Service Outsourcing for Transportation Co
5.0 Sep 9, 2024Every deliverable was met on a timely and professional manner. Attention to detail and excellent communication skills between our company and MarKam were impressive.
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Sales Outsourcing & Lead Gen for Advertising Account Co
5.0 Feb 13, 2025MarKam Solutions demonstrated exceptional project management throughout our collaboration. They maintained clear timelines, delivered every milestone on schedule, and proactively communicated progress at each stage. Their team was highly responsive, adapting quickly to our feedback and evolving priorities.
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Call Center Services & Customer Service for Cybersecurity Co
5.0 Nov 6, 2025The management was highly professional, with great corporate culture, able to understand our needs and adapt themselves to tailor the solutions that works best for us.
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Industry Experience
MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.
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Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.Was this helpful?
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UndisclosedUndisclosed2 - 9Wien, Austria
Services provided
55% Account-Based Marketing45% Sales OutsourcingSee all 1 projectsBizXpand is a lead generation company specializing in social media and email outreach, particularly targeting the DACH region. Reviews highlight their effective project management, impressive depth of experience, and successful outcome in generating over 100 leads. 100% of feedback is positive, noting their punctuality and effective communication.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for BizXpand highlights their effective lead generation services, particularly in the DACH region, where they facilitated over 100 leads and 2-3 weekly meetings for a client. Clients praised their project management, timely delivery, and the team's depth of experience. The straightforward dashboards for tracking progress were also noted as impressive. Overall, sentiment is highly positive, with clients expressing satisfaction and noting no areas for improvement.Was this helpful?
Industry Experience
BizXpand has demonstrated expertise in the Information Technology sector, specifically in generating leads for smart space platforms. Their strengths include effective social media and email outreach, impactful messaging refinement, and strong project management. Clients report successful lead generation, high engagement rates, and overall satisfaction with results. The positive sentiment towards their services indicates a strong fit for IT companies seeking to enhance their marketing efforts and drive business growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that BizXpand offers competitive pricing that aligns well with their budgets, enhancing the overall value for money. One client specifically mentioned choosing BizXpand due to their pricing and relevant experience. The positive sentiment is further supported by the successful outcomes of their campaigns, with clients reporting substantial lead generation and effective project management, ensuring that the investment yielded significant returns.Was this helpful?
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UndisclosedUndisclosed250 - 999Wien, Austria
Services provided
50% Customer Service Outsourcing25% Sales Outsourcing15% AI Development +2 services5% HR Consulting5% HR OutsourcingUnited Call Centers is a Customer Service Outsourcing company. Founded in 1999, the team focuses on Customer Service Outsourcing and Sales Outsourcing. The agency is located in Wien, Austria.
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$5,000+Undisclosed50 - 249Sankt Pölten, Austria
Services provided
80% Call Center Services20% Customer Service OutsourcingBenefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Wien, Austria
Services provided
80% Call Center Services20% Business ConsultingCall center Telebiz GmbH was established in 2001. The agency offers Call Center Services and Business Consulting, and is midsize.
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$1,000+< $25 / hr2 - 9Wien, Austria
Services provided
40% Call Center Services40% Sales Outsourcing20% Customer Service OutsourcingEccoTel Telemarketing GmbH is a small answering service headquartered in Wien, Austria. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +3 services20% Finance & Accounting Outsourcing (FAO)10% Business Consulting10% Financial ConsultingLaunched in 2019, AxFina Holding is a call center. The midsize team provides Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (3)Wien, Austria
Wallnerstrasse 3/24
Wien, Austria 10106 - 9
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$25,000+$50 - $99 / hr10 - 49Graz, Austria
Services provided
40% AI Development20% Customer Service Outsourcing10% Low/No Code Development +6 services5% Corporate Training & Coaching5% E-Commerce Development5% Generative AI5% Recruiting5% Social Media Marketing5% Video ProductionAI company Avataris was founded in 2019. The team offers Artificial Intelligence and Customer Service Outsourcing and is in Graz, Austria.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
50% Call Center Services50% Customer Service OutsourcingARES Customer Care Solutions GmbH is a midsize Wien, Austria-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
50% Call Center Services50% Customer Service OutsourcingMidsize answering service and Customer Service Outsourcing company s ServiceCenter GmbH, is in Wien, Austria. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Dornbirn, Austria
Services provided
25% Document Digitization & Management15% E-Commerce Development15% Mobile App Development +4 services15% Web Development10% Marketing Strategy10% UX/UI Design10% Web DesignDocument Digitization & Management company Raade GmbH is located in Dornbirn, Austria. They focus on Document Digitization & Management and Web Development and were founded in 2014.
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Undisclosed$50 - $99 / hr2 - 9FĂĽrstenfeld, Austria
Services provided
70% Back Office Outsourcing30% TranslationLaunched in 2016, WOWtexts is a small FĂĽrstenfeld, Austria-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Translation.
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$1,000+< $25 / hr2 - 9Wien, Austria
Services provided
40% Sales Outsourcing20% Business Consulting20% Call Center Services +1 service20% Customer Service OutsourcingHeadquartered in Wien, Austria, WOKAL is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
100% Call Center Services118811 Die Nummer GmbH is a midsize call center company located in Wien, Austria. The team provides Call Center Services.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
100% Call Center ServicesMidsize answering service call us Assistance International GmbH, is in Wien, Austria. The team offers Call Center Services.
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UndisclosedUndisclosed50 - 249Wien, Austria
Services provided
100% Call Center ServicesMidsize call center Jota Business Services Gmbh, is located in Wien, Austria. Their services include Call Center Services.
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$1,000+$100 - $149 / hrFreelancerWien, Austria
Services provided
55% Business Consulting45% Sales OutsourcingMint Waters GmbH, a Business Consulting company, is headquartered in Wien, Austria. They provide Business Consulting and Sales Outsourcing.
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$5,000+$100 - $149 / hr2 - 9Innsbruck, Austria
Services provided
20% Back Office Outsourcing20% Conversion Optimization20% Digital Strategy +2 services20% Ecommerce Marketing20% Funding & InvestmentCommerce helden GmbH is a Digital Strategy company. They are based in Innsbruck, Austria, and their services include Digital Strategy and Conversion Optimization.
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$5,000+$100 - $149 / hrFreelancerUntertullnerbach, Austria
Services provided
20% AI Consulting20% CRM Consulting and SI20% Sales Outsourcing +2 services20% Search Engine Optimization20% UX/UI DesignMaymotion consulting e.U is a SEO services firm. Located in Untertullnerbach, Austria, the firm was founded in 2017. Their services include Search Engine Optimization and UX/UI Design.
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UndisclosedUndisclosed10,000+Wien, Austria
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +17 services5% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)Wien, Austria
Florisdorfer HauptstraĂźe 1, 1210 Wien
Wien, Austria 1210201 - 250
+43 1 275 25 25
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 1 Austria BPO Services
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UndisclosedUndisclosed2 - 9Wien, Austria
Ability to deliver
22.3/40.017/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
UndisclosedUndisclosed250 - 999Wien, Austria
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$5,000+Undisclosed50 - 249Sankt Pölten, Austria
Ability to deliver
4.7/40.00/20 Reviews0.7/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr2 - 9Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$25,000+$50 - $99 / hr10 - 49Graz, Austria
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed2 - 9Dornbirn, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9FĂĽrstenfeld, Austria
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr2 - 9Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Wien, Austria
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hrFreelancerWien, Austria
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Back Office Outsourcing55% Other
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