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Top BPO Companies in Austria

Ratings Updated: December 9, 2025
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0 Leaders 15 Contenders

19 Companies

Country: Austria

List of the Top Austria BPO Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Austria

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Reviews mention Timely

    Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.
    • BPO & Customer Service Support for Financial Services Co
      4.5 Jun 27, 2024

      Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.

      Read Full Review
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.

      Read Full Review
    • Digital Strategy for Environmental Solutions Platform
      5.0 Aug 29, 2023

      We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.

      Read Full Review
    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.

      Read Full Review
    • Content Mktg & Call Center Services for Cashback Gaming Co
      5.0 Aug 23, 2023

      Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    Lagos, Nigeria

    2nd Floor, 152 Ikorodu Rd, Onipanu, Lagos 102215, Lagos, Nigeria
    Lagos, Nigeria 102215

    See All Locations (2)
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    MarKam Solutions Logotype

    MarKam Solutions

    5.0 9 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Austria

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    10% Back Office Outsourcing

    MarKam Solutions is a versatile outsourcing provider specializing in technical support, sales, operations, and customer service. Across multiple reviews, clients commend their professional management, alignment with company values, and ability to meet budget constraints. With over 90% positive feedback, MarKam Solutions is praised for their adaptability, responsiveness, and the strategic impact on metrics such as customer satisfaction and sales growth.

    See all 9 projects

    Reviews mention Timely

    Overall feedback regarding the timeliness of MarKam Solutions is overwhelmingly positive. Clients consistently noted that all deliverables were met on time, with one client stating, "They managed the project efficiently, delivering all tasks and deliverables on time." Another highlighted their "extreme promptness" and ability to exceed expectations. Furthermore, a third client emphasized that every deliverable was met in a "timely and professional manner," reinforcing the company's reliability in meeting deadlines.
    • Call Center Services for Furniture Manufacturer
      5.0 Nov 1, 2024

      All project deliverables were met in professional and timely manner.

      Read Full Review
    • Sales & Customer Service Outsourcing for Transportation Co
      5.0 Sep 9, 2024

      Every deliverable was met on a timely and professional manner.

      Read Full Review
    • Call Center Services for Auto Transport Broker
      5.0 Mar 19, 2025

      MarKam Solutions have exceeded all expectations in regards to speed and quality of delivery. They have also been incredibly decisive when things aren't working.

      Read Full Review
    • Back Office Outsourcing for Creative Agency
      5.0 Nov 5, 2025

      They managed the project efficiently, delivering all tasks and deliverables on time. Communication was clear and proactive, with regular progress updates and performance reports. Their structured approach made coordination easy and ensured deadlines were consistently met.

      Read Full Review
    Read All Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    View projects from:

    United States (4) Bulgaria (3) England (1)

    Sofia, Bulgaria

    Campus X
    Sofia, Bulgaria 1729

    50 - 75

    +359876122130

    See All Locations (1)
    View Profile Visit Website
  • United Call Centers Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Services provided

    50% Customer Service Outsourcing
    25% Sales Outsourcing
    15% AI Development +2 services
    5% HR Consulting
    5% HR Outsourcing

    United Call Centers is a Customer Service Outsourcing company. Founded in 1999, the team focuses on Customer Service Outsourcing and Sales Outsourcing. The agency is located in Wien, Austria.

    Read more

    Wien, Austria

    Herrengasse 1-3
    Wien, Austria 1010

    301 - 400

    +44 20 808 90904

    See All Locations (1)
    View Profile
  • XELEO by Benefit Partner GmbH Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Benefit Partner GmbH, a midsize phone answering service, is in Sankt Pölten, Austria. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more

    Sankt Pölten, Austria

    Europaplatz 5
    Sankt Pölten, Austria 3100

    76 - 100

    +43 2742285 20

    See All Locations (1)
    View Profile
  • Telebiz GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Services provided

    80% Call Center Services
    20% Business Consulting

    Call center Telebiz GmbH was established in 2001. The agency offers Call Center Services and Business Consulting, and is midsize.

    Read more

    Wien, Austria

    Zieglergasse 2,
    Wien, Austria 1070

    10 - 15

    +43.1.92110

    See All Locations (1)
    View Profile

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  • EccoTel Telemarketing GmbH Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Wien, Austria

    Services provided

    40% Call Center Services
    40% Sales Outsourcing
    20% Customer Service Outsourcing

    EccoTel Telemarketing GmbH is a small answering service headquartered in Wien, Austria. Their services include Call Center Services and Sales Outsourcing.

    Read more

    Wien, Austria

    Rennweg 79-81
    Wien, Austria 1030

    10 - 15

    +43.1.71167.0

    See All Locations (1)
    View Profile
  • AxFina Holding Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    20% Back Office Outsourcing
    20% Call Center Services
    20% Customer Service Outsourcing +3 services
    20% Finance & Accounting Outsourcing (FAO)
    10% Business Consulting
    10% Financial Consulting

    Launched in 2019, AxFina Holding is a call center. The midsize team provides Call Center Services and Back Office Outsourcing.

    Read more

    Wien, Austria

    Wallnerstrasse 3/24
    Wien, Austria 1010

    6 - 9

    See All Locations (1)
    View Profile
  • Avataris Logotype

    Not yet reviewed

    $25,000+
    $50 - $99 / hr
    10 - 49
    Graz, Austria

    Services provided

    40% AI Development
    20% Customer Service Outsourcing
    10% Low/No Code Development +6 services
    5% Corporate Training & Coaching
    5% E-Commerce Development
    5% Generative AI
    5% Recruiting
    5% Social Media Marketing
    5% Video Production

    AI company Avataris was founded in 2019. The team offers Artificial Intelligence and Customer Service Outsourcing and is in Graz, Austria.

    Read more

    Graz, Austria

    30 Lange Gasse
    Graz, Austria 8010

    2 - 5

    +4366475076303

    See All Locations (1)
    View Profile
  • BizXpand Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Services provided

    20% Blockchain Marketing
    20% Branding
    20% IoT Development +2 services
    20% Sales Outsourcing
    20% Web Development

    BizXpand is a branding agency headquartered in Wien, Austria. They focus on Branding and Web Development.

    Read more

    Wien, Austria

    Hermann-Gebauer-Straße
    Wien, Austria 1220

    2 - 5

    +436645007060

    See All Locations (1)
    View Profile
  • ARES Customer Care Solutions GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    ARES Customer Care Solutions GmbH is a midsize Wien, Austria-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Wien, Austria

    Schönbrunner Str. 218-220/B/3.02,
    Wien, Austria 1120

    +43.1.99599

    See All Locations (1)
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  • s ServiceCenter GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Midsize answering service and Customer Service Outsourcing company s ServiceCenter GmbH, is in Wien, Austria. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Wien, Austria

    Ernst-Melchior-Gasse 22,
    Wien, Austria 1020

    +43.50.1005.0100

    See All Locations (1)
    View Profile
  • Raade GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Dornbirn, Austria

    Services provided

    25% Document Digitization & Management
    15% E-Commerce Development
    15% Mobile App Development +4 services
    15% Web Development
    10% Marketing Strategy
    10% UX/UI Design
    10% Web Design

    Document Digitization & Management company Raade GmbH is located in Dornbirn, Austria. They focus on Document Digitization & Management and Web Development and were founded in 2014.

    Read more

    Dornbirn, Austria

    Schwefel 81,
    Dornbirn, Austria 6850

    2 - 5

    +43 557.289.0867

    See All Locations (1)
    View Profile
  • WOWtexts Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    2 - 9
    Fürstenfeld, Austria

    Services provided

    70% Back Office Outsourcing
    30% Translation

    Launched in 2016, WOWtexts is a small Fürstenfeld, Austria-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Translation.

    Read more

    Fürstenfeld, Austria

    Rittschein
    Fürstenfeld, Austria 8362

    1

    +43 0664 137 28 74

    See All Locations (1)
    View Profile
  • WOKAL Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Wien, Austria

    Services provided

    40% Sales Outsourcing
    20% Business Consulting
    20% Call Center Services +1 service
    20% Customer Service Outsourcing

    Headquartered in Wien, Austria, WOKAL is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.

    Read more

    Wien, Austria

    Wolfganggasse 58-60 A
    Wien, Austria 1120

    +43.664.121.3817

    See All Locations (1)
    View Profile
  • 118811 Die Nummer GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    118811 Die Nummer GmbH is a midsize call center company located in Wien, Austria. The team provides Call Center Services.

    Read more

    Wien, Austria

    Diefenbachgasse 35,
    Wien, Austria 1150

    +43.1.211130

    See All Locations (1)
    View Profile
  • call us Assistance International GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    Midsize answering service call us Assistance International GmbH, is in Wien, Austria. The team offers Call Center Services.

    Read more

    Wien, Austria

    Waschhausgasse 2, 1. Stock,
    Wien, Austria 1020

    +43.1.31670

    See All Locations (1)
    View Profile
  • Jota Business Services Gmbh Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Services provided

    100% Call Center Services

    Midsize call center Jota Business Services Gmbh, is located in Wien, Austria. Their services include Call Center Services.

    Read more

    Wien, Austria

    Hietzinger Hauptstraße 22,
    Wien, Austria 1130

    +43.1.58582000

    See All Locations (1)
    View Profile
  • Mint Waters GmbH Logotype

    Not yet reviewed

    $1,000+
    $100 - $149 / hr
    Freelancer
    Wien, Austria

    Services provided

    55% Business Consulting
    45% Sales Outsourcing

    Mint Waters GmbH, a Business Consulting company, is headquartered in Wien, Austria. They provide Business Consulting and Sales Outsourcing.

    Read more

    Wien, Austria

    Wolfganggasse 25/14
    Wien, Austria 1120

    1

    +4369910688913

    See All Locations (1)
    View Profile
  • commerce helden GmbH Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    2 - 9
    Innsbruck, Austria

    Services provided

    20% Back Office Outsourcing
    20% Conversion Optimization
    20% Digital Strategy +2 services
    20% Ecommerce Marketing
    20% Funding & Investment

    Commerce helden GmbH is a Digital Strategy company. They are based in Innsbruck, Austria, and their services include Digital Strategy and Conversion Optimization.

    Read more

    Innsbruck, Austria

    14 Pembaurstraße
    Innsbruck, Austria 6020

    1

    +43 650 2896337

    See All Locations (1)
    View Profile
  • maymotion consulting e.U Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    Freelancer
    Untertullnerbach, Austria

    Services provided

    20% AI Consulting
    20% CRM Consulting and SI
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% UX/UI Design

    Maymotion consulting e.U is a SEO services firm. Located in Untertullnerbach, Austria, the firm was founded in 2017. Their services include Search Engine Optimization and UX/UI Design.

    Read more

    Untertullnerbach, Austria

    26 Hauptstraße
    Untertullnerbach, Austria 3011

    1

    +436641116740

    See All Locations (1)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Bangkok, Thailand

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Accra, Ghana

    Su Tower, N°18 Castle Road, North Rige, Accra, Ghana
    Accra, Ghana

    101 - 150

    + 233 54 012 89 88

    See All Locations (47)
    View Profile

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List of the Top Austria BPO Services

  1. United Call Centers Logotype

    United Call Centers

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    75% Back Office Outsourcing
    25% Other
    View Profile Visit Website
  2. XELEO by Benefit Partner GmbH Logotype

    XELEO by Benefit Partner GmbH

    $5,000+
    Undisclosed
    50 - 249
    Sankt Pölten, Austria

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0.7/10 Clients & Experience
    4/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. Telebiz GmbH Logotype

    Telebiz GmbH

    Undisclosed
    Undisclosed
    250 - 999
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  4. EccoTel Telemarketing GmbH Logotype

    EccoTel Telemarketing GmbH

    $1,000+
    < $25 / hr
    2 - 9
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  5. AxFina Holding Logotype

    AxFina Holding

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Back Office Outsourcing
    40% Other
    View Profile Visit Website
  6. Avataris Logotype

    Avataris

    $25,000+
    $50 - $99 / hr
    10 - 49
    Graz, Austria

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  7. BizXpand Logotype

    BizXpand

    Undisclosed
    Undisclosed
    2 - 9
    Wien, Austria

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  8. ARES Customer Care Solutions GmbH Logotype

    ARES Customer Care Solutions GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  9. s ServiceCenter GmbH Logotype

    s ServiceCenter GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  10. Raade GmbH Logotype

    Raade GmbH

    Undisclosed
    Undisclosed
    2 - 9
    Dornbirn, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Back Office Outsourcing
    75% Other
    View Profile Visit Website
  11. WOWtexts Logotype

    WOWtexts

    Undisclosed
    $50 - $99 / hr
    2 - 9
    Fürstenfeld, Austria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    70% Back Office Outsourcing
    30% Other
    View Profile Visit Website
  12. WOKAL Logotype

    WOKAL

    $1,000+
    < $25 / hr
    2 - 9
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  13. 118811 Die Nummer GmbH Logotype

    118811 Die Nummer GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  14. call us Assistance International GmbH Logotype

    call us Assistance International GmbH

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  15. Jota Business Services Gmbh Logotype

    Jota Business Services Gmbh

    Undisclosed
    Undisclosed
    50 - 249
    Wien, Austria

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website

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