Top Call Center Services & Voice Services in Albania
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves AlbaniaServices provided
See all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
$1,000+< $25 / hr1,000 - 9,999Serves AlbaniaServices provided
See all 88 projectsSupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.
$1,000+< $25 / hr250 - 999Serves AlbaniaServices provided
See all 27 projectsSimply Contact is a specialized provider of Contact Center Services, focusing on Customer Support Services, Inbound Call Center, and Telephonic Support. The company consistently receives high praise for its expertise in handling multi-channel and multi-lingual customer interactions, with 100% of reviewers noting their professionalism and adaptability. Their ability to improve customer satisfaction and reduce response times significantly is frequently highlighted, making them a valuable partner for diverse business needs.
$1,000+< $25 / hr1,000 - 9,999Serves AlbaniaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
-
$1,000+< $25 / hr10 - 49Golem, Albania
Services provided
See all 2 projectsDat Dat Solutions, a telecommunications infrastructure firm, has garnered exceptional reviews, with 100% of clients praising their ability to design and deploy cloud-based systems. They achieved a 99.98% network uptime and a 60% improvement in system reliability. Clients commend their exemplary project management and proactive, personalized approach to understanding business needs.
-
$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
See all 12 projectsDalerio Consulting is a versatile company providing Contact Center Services, Customer Support Services, and Telemarketing Services. Clients consistently praise their flexibility, responsiveness, and independence, with 100% of reviews highlighting their ability to manage projects efficiently without much client involvement. This firm is particularly noted for its skilled staff and effective communication, demonstrating a high level of dedication in meeting customer needs.
-
Undisclosed< $25 / hr50 - 249Elbasan, Albania
Services provided
See all 1 projectsConeit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.
-
$5,000+< $25 / hr250 - 999Durrës, Albania
Services provided
See all 1 projectsClimbia BPO offers Contact Center Services, including Customer Support Services, with a focus on both Inbound and Outbound Call Center operations. Reviews highlight their proficiency in handling calls with excellent English skills and a dedicated support manager, ensuring high-quality service. The company's rigorous hiring process and experienced team are praised as distinguishing factors.
-
$1,000+< $25 / hr2 - 9Shkodër, Albania
Services provided
Telephone answering service Centrix group was established in 2024. The team focuses on Call Center Services and is based in Shkodër, Albania.
Read more -
$25,000+Undisclosed50 - 249Tiranë, Albania
Services provided
OasCall is an answering service. They are in Tiranë, Albania and have midsize team of experts. Their services include Call Center Services and Sales Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
Royal Communication Services is a phone answering service. They offer Call Center Services and Advertising and were founded in 2011.
Read more -
$10,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
AOL Services is a phone answering service. Founded in 2024, their team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Tirana, Albania
Services provided
See all 1 projectsWe support companies in the ongoing process of digital transformation. By sharing the knowledge, talent and skills of our specialists, we offer our Partners development and cooperation based on
Read more -
UndisclosedUndisclosed250 - 999Tiranë, Albania
Services provided
AccA19 is a call center service. The firm is based in Tiranë, Albania. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$5,000+$25 - $49 / hr50 - 249Prishtinë, Albania
Services provided
Procall Studio is a midsize Back Office Outsourcing company launched in 2024. Their team specializes in Back Office Outsourcing and Call Center Services.
Read more -
$5,000+< $25 / hr250 - 999Tirana, Albania
Services provided
EuroCom CX, a Customer Service Outsourcing company, is in Tirana, Albania. They offer Customer Service Outsourcing and Call Center Services and were founded in 2014.
Read more -
$1,000+< $25 / hr10 - 49Fushë-Kosovë, Albania
Services provided
Teledag is a call center company founded in 2026. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Tiranë, Albania
Services provided
Commercey is a midsize Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were founded in 2017.
Read more -
UndisclosedUndisclosed250 - 999Tirana, Albania
Services provided
Launched in 2009, We Are Fiber is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Tiranë, Albania
Services provided
Launched in 2016, Who's Next Shpk is a telephone answering service and Back Office Outsourcing company. Based in Tiranë, Albania, the team focuses on Call Center Services and Back Office
Read more -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
Back Office Outsourcing company Altask is based in Tiranë, Albania. The team focuses on Back Office Outsourcing and Call Center Services.
Read more -
$25,000+$50 - $99 / hr2 - 9Tiranë, Albania
Services provided
Software development company CONNXTA specializes in Custom Software Development and Call Center Services. They were established in 2025.
Read more -
UndisclosedUndisclosed10 - 49Tiranë, Albania
Services provided
Sara Call Center is a Market Research company. They are in Tiranë, Albania and have small team of experts. Their services include Market Research and Marketing Strategy.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies and their real-time quotes in minutes.
Get My QuotesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 4 Albania Call Center Companies & Voice Services
-
$1,000+< $25 / hr10 - 49Golem, Albania
Ability to deliver
19.6/40.016.6/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Durrës, Albania
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
Undisclosed< $25 / hr50 - 249Elbasan, Albania
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+< $25 / hr250 - 999Durrës, Albania
Ability to deliver
4.4/40.00/20 Reviews0.7/10 Clients & Experience3.7/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr2 - 9Shkodër, Albania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
100% Call Center Services -
$25,000+Undisclosed50 - 249Tiranë, Albania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
50% Call Center Services30% Sales Outsourcing20% Other -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
55% Call Center Services45% Other -
$10,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
40% Call Center Services15% Sales Outsourcing45% Other -
$1,000+< $25 / hr2 - 9Tirana, Albania
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed250 - 999Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$5,000+$25 - $49 / hr50 - 249Prishtinë, Albania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+< $25 / hr250 - 999Tirana, Albania
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Fushë-Kosovë, Albania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr50 - 249Tiranë, Albania
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed250 - 999Tirana, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed2 - 9Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
3/40.00/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
20% Call Center Services80% Other -
$25,000+$50 - $99 / hr2 - 9Tiranë, Albania
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
