Top Call Center Services & Voice Services in Albania
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Featured
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$1,000+< $25 / hr250 - 999Serves AlbaniaServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+< $25 / hr1,000 - 9,999Serves AlbaniaServices provided
See all 85 projectsSupportYourApp is a distinguished provider of Customer Support Services, specializing in Contact Center Services, Inbound and Outbound Call Center solutions, and 24/7 Customer Care Services. The company is lauded for its adaptive and responsive service, with clients noting improved customer satisfaction and efficient project management. Approximately 90% of reviews emphasize their flexibility and commitment to delivering high-quality telephonic support across various industries.
$1,000+< $25 / hr1,000 - 9,999Serves AlbaniaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$1,000+< $25 / hr250 - 999Serves AlbaniaServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
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$1,000+< $25 / hr10 - 49Golem, Albania
Services provided
See all 2 projectsDat Dat Solutions is a telecommunications infrastructure provider specializing in cloud-based VoIP systems and network security. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their project management and expertise. Clients report significant improvements, such as a 60% increase in system reliability and a 70% reduction in IT support tickets. Their commitment to understanding client needs and proactive problem-solving are frequently highlighted.
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Undisclosed< $25 / hr50 - 249Elbasan, Albania
Services provided
See all 1 projectsConeit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.
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$5,000+< $25 / hr250 - 999Durrës, Albania
Services provided
See all 1 projectsClimbia BPO offers Contact Center Services, including Customer Support Services, with a focus on both Inbound and Outbound Call Center operations. Reviews highlight their proficiency in handling calls with excellent English skills and a dedicated support manager, ensuring high-quality service. The company's rigorous hiring process and experienced team are praised as distinguishing factors.
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$1,000+< $25 / hr50 - 249Tirana, Albania
Services provided
Midsize telephone answering service SIMETRIX SOLUTIONS, is located in Tirana, Albania and Durrës, Albania. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Shkodër, Albania
Services provided
Telephone answering service Centrix group was established in 2024. The team focuses on Call Center Services and is based in Shkodër, Albania.
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$5,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
Royal Communication Services is a phone answering service. They offer Call Center Services and Advertising and were founded in 2011.
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$10,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
AOL Services is a phone answering service. Founded in 2024, their team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Tirana, Albania
Services provided
See all 1 projectsWe support companies in the ongoing process of digital transformation. By sharing the knowledge, talent and skills of our specialists, we offer our Partners development and cooperation based on
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$5,000+$25 - $49 / hr50 - 249Prishtinë, Albania
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Procall Studio is a midsize Back Office Outsourcing company launched in 2024. Their team specializes in Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Tiranë, Albania
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Commercey is a midsize Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were founded in 2017.
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$5,000+< $25 / hr250 - 999Tirana, Albania
Services provided
EuroCom CX, a Customer Service Outsourcing company, is in Tirana, Albania. They offer Customer Service Outsourcing and Call Center Services and were founded in 2014.
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UndisclosedUndisclosed250 - 999Tiranë, Albania
Services provided
AccA19 is a call center service. The firm is based in Tiranë, Albania. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Fushë-Kosovë, Albania
Services provided
Teledag is a call center company founded in 2026. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
See all 12 projectsDalerio Consulting is a customer support and telemarketing services provider specializing in contact center solutions, including inbound and outbound call center services, telephonic support, and customer care services. Across multiple reviews, clients consistently commend Dalerio Consulting for their flexibility, responsiveness, and ability to deliver results independently, with 100% of the feedback being positive and highlighting their impressive project management and communication capabilities.
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UndisclosedUndisclosed250 - 999Tirana, Albania
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Launched in 2009, We Are Fiber is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
Back Office Outsourcing company Altask is based in Tiranë, Albania. The team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Tiranë, Albania
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Launched in 2016, Who's Next Shpk is a telephone answering service and Back Office Outsourcing company. Based in Tiranë, Albania, the team focuses on Call Center Services and Back Office
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UndisclosedUndisclosed10 - 49Tiranë, Albania
Services provided
Sara Call Center is a Market Research company. They are in Tiranë, Albania and have small team of experts. Their services include Market Research and Marketing Strategy.
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List of the Top 3 Albania Call Center Companies & Voice Services
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$1,000+< $25 / hr10 - 49Golem, Albania
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
Undisclosed< $25 / hr50 - 249Elbasan, Albania
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+< $25 / hr250 - 999Durrës, Albania
Ability to deliver
7.8/40.00/20 Reviews0.7/10 Clients & Experience7.1/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Tirana, Albania
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr2 - 9Shkodër, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
55% Call Center Services45% Other -
$10,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services15% Sales Outsourcing45% Other -
$1,000+< $25 / hr2 - 9Tirana, Albania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr50 - 249Prishtinë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr50 - 249Tiranë, Albania
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+< $25 / hr250 - 999Tirana, Albania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed250 - 999Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Fushë-Kosovë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr50 - 249Durrës, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Tirana, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
