Top Call Center Services & Voice Services in Albania
-
Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves AlbaniaServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
$1,000+< $25 / hr1,000 - 9,999Serves AlbaniaServices provided
See all 82 projectsSupportYourApp is a provider of Contact Center Services, specializing in Customer Support Services including Inbound Call Center and Telephonic Support. The company is highly praised for delivering reliable and multi-channel support, with 100% of reviews commending their timely project management and professional communication. Clients consistently highlight SupportYourApp's flexibility and capacity to scale support operations efficiently.
$1,000+< $25 / hr1,000 - 9,999Serves AlbaniaServices provided
See all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
$1,000+< $25 / hr250 - 999Serves AlbaniaServices provided
See all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
-
$1,000+< $25 / hr10 - 49Golem, Albania
Services provided
See all 2 projectsDat Dat Solutions is a telecommunications services company specializing in building and optimizing cloud-based communication infrastructures. Reviews highlight their exceptional project management, with a 99.98% network uptime achievement and a 70% reduction in IT support tickets, demonstrating their expertise. Customer satisfaction has increased, with 100% of reviews noting impressive technical knowledge and personalized service.
-
Undisclosed< $25 / hr50 - 249Elbasan, Albania
Services provided
See all 1 projectsConeit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.
-
$5,000+< $25 / hr250 - 999Durrës, Albania
Services provided
See all 1 projectsClimbia BPO offers Contact Center Services, including Customer Support Services, with a focus on both Inbound and Outbound Call Center operations. Reviews highlight their proficiency in handling calls with excellent English skills and a dedicated support manager, ensuring high-quality service. The company's rigorous hiring process and experienced team are praised as distinguishing factors.
-
$1,000+< $25 / hr50 - 249Tirana, Albania
Services provided
Midsize telephone answering service SIMETRIX SOLUTIONS, is located in Tirana, Albania and Durrës, Albania. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Shkodër, Albania
Services provided
Telephone answering service Centrix group was established in 2024. The team focuses on Call Center Services and is based in Shkodër, Albania.
Read more -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
Royal Communication Services is a phone answering service. They offer Call Center Services and Advertising and were founded in 2011.
Read more -
$10,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
AOL Services is a phone answering service. Founded in 2024, their team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Tirana, Albania
Services provided
See all 1 projectsWe support companies in the ongoing process of digital transformation. By sharing the knowledge, talent and skills of our specialists, we offer our Partners development and cooperation based on
Read more -
$5,000+$25 - $49 / hr50 - 249Prishtinë, Albania
Services provided
Procall Studio is a midsize Back Office Outsourcing company launched in 2024. Their team specializes in Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Tiranë, Albania
Services provided
Commercey is a midsize Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were founded in 2017.
Read more -
$5,000+< $25 / hr250 - 999Tirana, Albania
Services provided
EuroCom CX, a Customer Service Outsourcing company, is in Tirana, Albania. They offer Customer Service Outsourcing and Call Center Services and were founded in 2014.
Read more -
UndisclosedUndisclosed250 - 999Tiranë, Albania
Services provided
AccA19 is a call center service. The firm is based in Tiranë, Albania. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Fushë-Kosovë, Albania
Services provided
Teledag is a call center company founded in 2026. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
See all 12 projectsDalerio Consulting is a customer support and telemarketing services provider specializing in contact center solutions, including inbound and outbound call center services, telephonic support, and customer care services. Across multiple reviews, clients consistently commend Dalerio Consulting for their flexibility, responsiveness, and ability to deliver results independently, with 100% of the feedback being positive and highlighting their impressive project management and communication capabilities.
-
UndisclosedUndisclosed250 - 999Tirana, Albania
Services provided
Launched in 2009, We Are Fiber is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Services provided
Back Office Outsourcing company Altask is based in Tiranë, Albania. The team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Tiranë, Albania
Services provided
Launched in 2016, Who's Next Shpk is a telephone answering service and Back Office Outsourcing company. Based in Tiranë, Albania, the team focuses on Call Center Services and Back Office
Read more -
UndisclosedUndisclosed10 - 49Tiranë, Albania
Services provided
Sara Call Center is a Market Research company. They are in Tiranë, Albania and have small team of experts. Their services include Market Research and Marketing Strategy.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 3 Albania Call Center Companies & Voice Services
-
$1,000+< $25 / hr10 - 49Golem, Albania
Ability to deliver
21/40.017/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
Undisclosed< $25 / hr50 - 249Elbasan, Albania
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+< $25 / hr250 - 999Durrës, Albania
Ability to deliver
7.8/40.00/20 Reviews0.7/10 Clients & Experience7.1/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Tirana, Albania
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr2 - 9Shkodër, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
55% Call Center Services45% Other -
$10,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services15% Sales Outsourcing45% Other -
$1,000+< $25 / hr2 - 9Tirana, Albania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+$25 - $49 / hr50 - 249Prishtinë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr50 - 249Tiranë, Albania
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+< $25 / hr250 - 999Tirana, Albania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed250 - 999Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services15% Sales Outsourcing65% Other -
$1,000+< $25 / hr10 - 49Fushë-Kosovë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr50 - 249Durrës, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Tirana, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+< $25 / hr10 - 49Tiranë, Albania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Tiranë, Albania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
