Top Phone Support Services in Ukraine
30 Companies
List of the Top Ukraine Customer Service Phone Support Companies
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Kyiv, UkraineServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 47 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Reviews mention Proactive
Client feedback highlights CCIG Group's proactive approach, showcasing their ability to swiftly adapt to evolving needs and implement changes effectively. For instance, one client noted the team's quick response to operational demands, launching a new department within a week. Another emphasized their readiness to propose process improvements and address potential issues before they escalate. Overall, clients express high satisfaction with CCIG's flexibility, responsiveness, and commitment to maintaining service quality.-
Customer Support Outsourcing for Customer Support Co
5.0 Aug 19, 2025The proactive mindset of CCIG Group is a key strength. Rather than dismissing ideas, they consistently adopt a 'let’s explore it' approach, fostering a highly solution-oriented and innovative environment. Their adaptability, proactive mindset, and collaborative spirit are key strengths.
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Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement. When we needed to scale the team or adjust lead qualification criteria, CCIG responded quickly and efficiently. Their flexibility and attention to detail contributed directly to the success of the project.
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Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025What stood out the most was their proactive attitude and willingness to adjust the service model to our evolving business needs. Instead of offering a rigid, one-size-fits-all approach, CCIG Group actively listened, proposed tailored solutions, and remained fully engaged throughout the collaboration. Their team combines operational discipline with a startup-like agility, which is rare in this industry. It felt more like a partnership than a standard outsourcing relationship.
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Customer Service Support for Real Estate Agency
5.0 Aug 21, 2025Minor adjustments were needed in the early stages to align communication scripts with our brand tone and industry specifics, but CCIG Group implemented changes quickly and professionally. Their openness to feedback and continuous optimization made the process smooth and efficient.
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Call Center & Customer Service Outsourcing for Automotive Company
5.0 Sep 7, 2025The CCIG team proactively communicated progress, quickly adapted to any changes in scope or priorities, and maintained a collaborative approach that made the entire process smooth and efficient. What impressed me most was their ability to truly understand our business needs and translate them into actionable solutions, always with a spirit of partnership and professional respect that made our collaboration both productive and enjoyable.
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5 of 6 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Recent reviews of CCIG Group highlight a consistent pattern of high client satisfaction, emphasizing their exceptional flexibility and responsiveness. Clients noted improvements in key performance metrics, such as a 98% service level for EFL SA and a 91% answer rate for New Balance. The team's commitment to quality service, quick adaptation to evolving needs, and strong cultural fit were frequently praised. Overall sentiment reflects strong confidence in CCIG Group's capabilities, with no significant areas for improvement identified.Was this helpful?
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This provider is fluent in 25 languages:
- Albanian
- Azerbaijani
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
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See All Locations (13)Kyiv, Ukraine
20 B Stepana Bandery Avenue
Kyiv, Ukraine 02000151 - 200
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
50% Phone Support Services25% Order Processing & Taking15% Chat Support Services +110% Email Support ServicesSee all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
Reviews mention High-quality work
The feedback regarding Simply Contact highlights their commitment to delivering high-quality work across various projects. Clients consistently praised their ability to provide efficient and effective customer support, with one remarking on the 'high-quality support in such a short time.' Another client noted a '30% decrease in customer response times,' reflecting their operational efficiency. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the quality of service and the team's adaptability to specific business needs.-
Back Office & Customer Service for App Optimization Agency
5.0 Feb 23, 2024Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.
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Customer Service Outsourcing for Authentication Solutions Co
5.0 Oct 18, 2023Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.
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Call Center Services for Wheelchair Rental System
4.5 May 1, 2023Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.
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Customer Support Services for SaaS Company
5.0 Apr 25, 2023Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.
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Call Center Services for Cosmetic & Beauty Brand
5.0 Feb 28, 2021After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.
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6 of 7 Phone Support Services reviews are 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Simply Contact has received overwhelmingly positive feedback regarding their Phone Support Services, with clients noting a 30-45% improvement in key performance metrics such as response times and customer satisfaction scores. Usability across multiple channels, including email and live chat, was highlighted as a significant strength. 100% of reviewers expressed satisfaction, with no negative feedback reported. Their expertise in multilingual support and proactive customer interaction management has distinctly set them apart, making them a reliable partner in enhancing customer service quality.
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Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
See All Locations (6)Dnipro, Ukraine
Viacheslava Lypynskoho St, 4
Dnipro, Ukraine 4900031 - 40
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 48 projectsEverHelp is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews highlight exceptional multilingual support, proactive problem-solving, and significant improvements in response times, with many clients noting enhanced customer satisfaction and efficiency. Approximately 100% of reviewers praised their responsiveness and operational adaptability, while over 80% cited EverHelp's cost-effectiveness and value for money.
1 of 1 Phone Support Services reviews is 5 starsUnknown avg. project costPhone Support Services Experience
EverHelp has received overwhelmingly positive feedback for their Phone Support Services, with a 97% call acceptance rate and effective management of over 150 incoming calls. Clients praise their seamless integration into internal processes and ability to maintain brand identity. All reviewers reported satisfaction with project management and communication, indicating no areas for improvement. Overall, client sentiment is highly favorable, reflecting expertise and reliability in delivering high-quality support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and strong value for money. Many reviews highlight how their budget-friendly services effectively enhanced operational efficiency and customer satisfaction. For instance, an operations manager noted, "Pricing fit our budget" while another remarked on their "good value for cost." Overall, sentiment surrounding their cost-effectiveness is positive, with clients appreciating the balance between affordability and quality service.Was this helpful?
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This provider is fluent in 22 languages:
- Bulgarian
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (4)Kyiv, Ukraine
Kyrylivska Street 40
Kyiv, Ukraine 02000251 - 300
+380990060342
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 41 projectsLimTC is a Customer Support Outsourcing company specializing in delivering comprehensive call center solutions and customer care outsourcing services. Across their reviews, LimTC consistently receives commendations for their ability to enhance customer satisfaction, with an average improvement in customer satisfaction scores of 25% reported by clients. Approximately 90% of clients praise LimTC for their effective project management and alignment with company values.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback highlights LimTC's effective handling of customer support tasks, achieving a 90% call response rate. Clients appreciate the company's cultural fit and proactive communication, noting their willingness to adapt to client needs. However, some suggest improvements in prioritization, as tasks are managed on a first-come-first-served basis. Overall sentiment is positive, with clients valuing the multilingual support and dedicated personnel assigned to their projects.Was this helpful?
11 of 11 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted LimTC's strong value for money, highlighting that their pricing aligns well with the quality of service provided. One client remarked on the 'good value for cost' and the ability to maintain services without increasing prices, while another emphasized how LimTC's support significantly enhanced customer satisfaction and reduced operational burdens. Overall, the sentiment is positive, with many clients feeling that the investment in LimTC yielded substantial returns.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Corporate Training & Coaching +215% HR Outsourcing15% IT Managed ServicesFocus Areas
67% Phone Support Services33% Order Processing & TakingSee all 3 projectsGlobal Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.
Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.-
Call Center Services for Telecom Service Provider
5.0 Apr 14, 2021They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
27% Phone Support Services27% Chat Support Services27% Email Support Services +119% Order Processing & TakingSee all 9 projectsGotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.
Reviews mention Professional
Clients have consistently praised GotYourBack Support for their professionalism and dedication. One client noted their team was 'always responsive, knowledgeable, and friendly,' while another emphasized their 'flexibility and high level of professionalism.' The project managers effectively communicated and managed tasks, ensuring timely delivery. Overall, the sentiment is overwhelmingly positive, highlighting their commitment to quality service and alignment with client values, with no suggested areas for improvement.-
Support & Sales Outsourcing for Wellness App Developer
5.0 May 23, 2023The project manager from GYBS was highly effective in managing the project and communicating with our team. They provided regular updates and feedback, and were always available to address any concerns or issues that arose. We were most impressed by the level of dedication and professionalism that GotYourBack Support's team displayed throughout the project.
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Sales Outsourcing Team for Business Development Company
5.0 Oct 12, 2020They are available whenever we need it due to their flexibility and high level of professionalism. Clear deadlines, full commitment to every task we've done together. Their experience might be not very big, but their flexibility, quick reaction, solution orientation, commitment and dedication are impressive.
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Customer Support Services for Cosmetics & Skincare Co
5.0 Sep 22, 2025Their team continues to support our customers with professionalism and care. They respond quickly, stay organized with our requests, and make sure orders and issues are resolved without delay. What stands out most is how naturally they align with our brand values while consistently hitting efficiency and CSAT targets.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Cosmetics & Skincare Co
5.0 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement Read moreWas this helpful?
Industry Experience
GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce BeautyWas this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +115% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention Reasonable pricing
Intellink has received positive feedback regarding their reasonable pricing, with clients appreciating the cost-effectiveness of their services. One CEO highlighted that Intellink is 'reasonably priced' and delivered high-quality services, resulting in reduced expenses for their data extraction and analysis. Another client emphasized that despite a limited budget, Intellink provided dedicated and efficient service, making the project management process easier. Overall, clients perceive Intellink's pricing as competitive within the Ukrainian market.-
Data Annotation Services for IT Security Company
5.0 Dec 16, 2020Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. After the project with Intellink, we cut out expenses on data extracting and analysis by numbers.
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Data Annotation for Business Intelligence Solution Provider
5.0 Nov 5, 2020We don’t have too many data annotation companies in Ukraine. They were interested in the project and the budget was not too high. They paid attention, did it well, and did it quickly.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
15% Customer Service Outsourcing15% Accounting15% Back Office Outsourcing +415% Blockchain15% Call Center Services15% IT Strategy Consulting10% RecruitingFocus Areas
100% Phone Support ServicesSee all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
Reviews mention Easy to work with
Overall, the sentiment regarding MoveUp Solutions indicates that they are easy to work with. A project manager from Whamedia noted their effective partnership, highlighting their quick adaptability and positive attitude. The client specifically mentioned that MoveUp Solutions is a pleasure to work with and consistently provides valuable suggestions for improvement, reflecting a strong collaborative spirit. There were no noted areas for improvement, further emphasizing their ease of collaboration.-
Customer Support for Lithuanian Digital Agency
5.0 Jul 12, 2018We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward. They’re a pleasure to work with and we highly recommend them.
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Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.Was this helpful?
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See All Locations (2)Kharkiv, Ukraine
Alchevskih
Kharkiv, Ukraine 6100010 - 15
+38 066 922 8895
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$5,000+< $25 / hr10 - 49L'viv, Ukraine
Services provided
10% Customer Service Outsourcing30% IT Staff Augmentation10% Back Office Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% IT Managed Services10% IT Strategy ConsultingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 6 projectsUkrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.
Reviews mention Straightforward pricing
Clients have expressed positive sentiments regarding Ukrany's straightforward pricing, highlighting transparency as a key strength. One client noted, "I like their transparency; everything is very straightforward and nothing is hidden," indicating satisfaction with the absence of hidden fees or complexities. Overall, the feedback suggests that clients appreciate the clarity and honesty in pricing, which enhances their trust in the services provided.-
Dev Recruitment & Outsourcing for Tech Startup
5.0 Aug 12, 2020I like their transparency; everything is very straightforward and nothing is hidden. I get the service and there are no loopholes or backdoors.
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Industry Experience
Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.Was this helpful?
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$10,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
15% Phone Support Services50% Chat Support Services35% Email Support ServicesSee all 4 projectsContio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.
Reviews mention High-quality work
Clients have consistently praised Contio.tech for delivering high-quality work across various projects. For instance, one client noted a '20% increase in customer satisfaction scores' due to the quality of bilingual support provided, while another highlighted a '98% accuracy rate' in content review for intellectual property compliance. Overall, feedback reflects a strong commitment to quality, timely deliverables, and exceptional responsiveness, contributing to improved client outcomes and satisfaction.-
Bilingual Customer Support Services for Research Company
5.0 Sep 6, 2024The project management for the collaboration between Contio.tech and us has been efficient and highly organized. All deliverables have been consistently met on time, with Contio.tech demonstrating a strong commitment to deadlines and quality standards. Contio.tech's responsiveness to our needs has been excellent. They have maintained open lines of communication and adapted quickly to any changes or additional requests, ensuring the project ran smoothly.
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Content Monitoring for Intellectual Property Boutique
5.0 Aug 7, 2024Contio.tech successfully delivered all project milestones in a timely manner, consistently meeting our expectations. Contio.tech's team has been always responsive to our changing needs, providing tailored solutions and prompt adjustments to ensure that our specific requirements have been fully addressed through the project. The team's commitment to quality, their expertise in content review and data protection, ensured that high standards have been consistently met.
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4 of 4 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Telecommunications Platform
5.0 — Contio.tech provides customer support services for a telecommunications platform. The team has conducted an assessment of the client's support operations and developed an automation strategy. Read moreWas this helpful?
Industry Experience
Contio.tech has demonstrated expertise across various industries, including telecommunications, legal, and research sectors. In telecommunications, they excelled in providing multilingual customer support and ensuring regulatory compliance, leading to improved customer satisfaction and operational efficiency. Within the legal industry, their content review services enhanced compliance and reduced operational costs significantly. Overall, clients commend their high-quality service, quick adaptability, and effective communication, making them a strong fit for projects requiring regulatory adherence, customer support, and content management.
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Research Legal TelecommunicationsWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Kyiv, Ukraine
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Sales OutsourcingFocus Areas
100% Phone Support ServicesECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
100% Phone Support ServicesAdelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Services provided
35% Customer Service Outsourcing45% Call Center Services20% Sales OutsourcingFocus Areas
100% Phone Support ServicesGraf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Services provided
35% Customer Service Outsourcing21% Back Office Outsourcing20% IT Managed Services +214% Call Center Services10% IT Staff AugmentationFocus Areas
50% Phone Support Services20% Chat Support Services20% Email Support Services +110% Order Processing & TakingShift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
10% Customer Service Outsourcing10% Blockchain Marketing10% Call Center Services +710% Cybersecurity10% Direct Marketing10% Ecommerce Marketing10% Email Marketing10% IT Managed Services10% Other Marketing10% Robotics Process AutomationFocus Areas
50% Phone Support Services50% Order Processing & TakingSee all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Customer Service Outsourcing40% IT Managed Services15% Call Center Services +210% Back Office Outsourcing10% Sales OutsourcingFocus Areas
41% Phone Support Services42% Order Processing & Taking17% Email Support ServicesEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
67% Phone Support Services33% Order Processing & TakingSee all 8 projectsA.R.C.E. Contact Center is a customer service BPO company specializing in call center solutions and customer support outsourcing. Reviews highlight their professionalism, timely responses, and effective communication, with clients noting their expertise and dedication. Both reviewers appreciated the multilingual services and project management efficiency, with 100% positive feedback on their commitment to meeting contractual goals.
Reviews mention Flexible
Clients have consistently praised A.R.C.E. Call Center for their exceptional flexibility in adapting to changing demands. A notable instance includes their ability to manage a tenfold increase in call volumes during the onset of the war in Ukraine, while still providing 24/7 customer service. This adaptability has been crucial in maintaining service levels, even amidst challenging circumstances. Overall, the sentiment regarding their flexibility is overwhelmingly positive, highlighting their responsiveness and capability to meet client needs.-
Customer Support for Community-Based Travel Network
5.0 Dec 22, 2022The most impressive and simultaneously unique is A.R.C.E. Call Center flexibility. We were impressed when they successfully managed their performance when the incoming volumes drastically increased after Covid-19 began. Also, A.R.C.E. successfully managed the x10 volumes increased in Feb 2022 after the war begun in Ukraine. Despite the obstacles and dangerous situation in Ukraine, they ensured 24/7 customer service for our passengers.
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Industry Experience
A.R.C.E. Contact Center demonstrates strong expertise across diverse industries, including Gaming, IT Services, Financial Services, and Transportation. Clients appreciate their multilingual support, reliability, and flexibility, particularly in high-pressure situations like the pandemic and geopolitical crises. Positive feedback highlights their ability to fulfill complex project requirements, achieve high KPIs, and maintain timely communication. Potential clients in these sectors can expect a dedicated partner with a proven track record of delivering quality customer support and tailored solutions.
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Gaming IT Services Financial services TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted A.R.C.E. Contact Center's cost-effectiveness and value for money. One CEO highlighted their pricing as aligning well with budget constraints, describing their services as 'good value for cost.' A project manager from BlaBlaCar emphasized that A.R.C.E.'s proposal was the most appealing after a market analysis. Overall, feedback reflects a strong sentiment regarding their competitive pricing coupled with high-quality service delivery.Was this helpful?
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% IT Staff Augmentation +610% Call Center Services10% HR Consulting10% IT Managed Services10% Market Research5% Other IT Consulting and SI5% Other MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingBased in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Direct Marketing +310% Event Marketing10% Market Research10% Public RelationsFocus Areas
100% Phone Support ServicesCATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
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$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
10% Customer Service Outsourcing60% Call Center Services30% Sales OutsourcingFocus Areas
67% Phone Support Services33% Order Processing & TakingOnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
10% Customer Service Outsourcing45% Call Center Services45% Sales OutsourcingFocus Areas
100% Phone Support ServicesEstablished in 2010, Well Tell is an answering service. In Kharkiv, Ukraine, the team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingAmevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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$5,000+$25 - $49 / hr50 - 249Uzhhorod, Ukraine
Services provided
20% Customer Service Outsourcing20% IT Staff Augmentation15% Web Development +610% Custom Software Development10% IT Strategy Consulting10% Low/No Code Development5% AI Development5% E-Commerce Development5% Mobile App DevelopmentFocus Areas
10% Phone Support Services30% Chat Support Services30% Email Support Services +130% Order Processing & TakingCodifire, a midsize IT staff augmentation company, is located in Deventer, Netherlands and Uzhhorod, Ukraine. The team provides IT staff augmentation and Customer Service Outsourcing.
Read moreSee All Locations (3)Uzhhorod, Ukraine
5 L'va Tolstoho Street
Uzhhorod, Ukraine 8800016 - 20
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UndisclosedUndisclosed50 - 249L'viv, Ukraine
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
60% Phone Support Services20% Chat Support Services20% Email Support ServicesMSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
25% Customer Service Outsourcing25% Application Management & Support25% Content Marketing +215% Call Center Services10% Social Media MarketingFocus Areas
15% Phone Support Services50% Chat Support Services25% Email Support Services +110% Order Processing & TakingIn Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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UndisclosedUndisclosed10 - 49L'viv, Ukraine
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
20% Phone Support Services60% Chat Support Services20% Email Support ServicesCSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999L'viv, Ukraine
Services provided
13% Customer Service Outsourcing37% Call Center Services25% Back Office Outsourcing +213% HR Outsourcing12% RecruitingFocus Areas
100% Phone Support ServicesSee all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read moreSee All Locations (5)L'viv, Ukraine
б, Horodotska St, 226, Lviv Oblast, Ukraina,
L'viv, Ukraine 7900041 - 49
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
30% Customer Service Outsourcing30% Call Center Services15% IT Managed Services +310% Back Office Outsourcing10% Staffing5% Recruitment Process OutsourcingFocus Areas
83% Phone Support Services17% Order Processing & TakingEuroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (4)Kyiv, Ukraine
21 Tatarska Street
Kyiv, Ukraine 041071
+40 317 305 000
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List of the Top 9 Ukraine Customer Service Phone Support Companies
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
30.9/40.015.6/20 Reviews5.7/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing67% Phone Support Services80% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29/40.016.6/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing27% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
30.5/40.016.2/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Ability to deliver
23.5/40.016.2/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$5,000+< $25 / hr10 - 49L'viv, Ukraine
Ability to deliver
26.1/40.016.2/20 Reviews4.8/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$10,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
23.6/40.017.4/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing15% Phone Support Services80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
UndisclosedUndisclosed1,000 - 9,999Kyiv, Ukraine
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Customer Service Outsourcing100% Phone Support Services70% Other -
Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing100% Phone Support Services65% Other -
$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0.6/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing50% Phone Support Services65% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing41% Phone Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing67% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
7.8/40.00/20 Reviews0.7/10 Clients & Experience7.1/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing67% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing25% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$5,000+$25 - $49 / hr50 - 249Uzhhorod, Ukraine
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing10% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249L'viv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing60% Phone Support Services80% Other
Latest Phone Support Services Articles
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