Top Phone Support Services in Ukraine
-
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
Focus Areas
See all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
-
$10,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
Focus Areas
See all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
-
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
Focus Areas
See all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
-
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
Focus Areas
See all 47 projectsEverHelp is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews highlight exceptional multilingual support, proactive problem-solving, and significant improvements in response times, with many clients noting enhanced customer satisfaction and efficiency. Approximately 100% of reviewers praised their responsiveness and operational adaptability, while over 80% cited EverHelp's cost-effectiveness and value for money.
-
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
Focus Areas
See all 40 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.
-
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
Focus Areas
See all 3 projectsGlobal Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.
-
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
Focus Areas
See all 9 projectsGotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.
-
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
Focus Areas
See all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
-
Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Services provided
Focus Areas
See all 2 projectsMoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.
-
$5,000+< $25 / hr10 - 49L'viv, Ukraine
Services provided
Focus Areas
See all 6 projectsUkrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.
-
$10,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
Focus Areas
See all 3 projectsContio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.
-
UndisclosedUndisclosed1,000 - 9,999Kyiv, Ukraine
Services provided
Focus Areas
ECall Call Center, an answering service, was founded in 2005. The team specializes in Call Center Services and Sales Outsourcing.
Read more -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
Focus Areas
Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Services provided
Focus Areas
Graf Call Center is a midsize answering service company established in 2008. Their team offers Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Services provided
Focus Areas
Shift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
Focus Areas
See all 2 projectsBSG offers development and marketplace services, specializing in refining product visions and growth strategies. The reviews highlight BSG's proficiency, timely project completion, and effective communication and project management. Clients appreciate BSG's flexibility, industry experience, and willingness to go the extra mile, with no significant areas for improvement noted.
-
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
Focus Areas
EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
Focus Areas
See all 8 projectsA.R.C.E. Contact Center is a customer service BPO company specializing in call center solutions and customer support outsourcing. Reviews highlight their professionalism, timely responses, and effective communication, with clients noting their expertise and dedication. Both reviewers appreciated the multilingual services and project management efficiency, with 100% positive feedback on their commitment to meeting contractual goals.
-
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
Focus Areas
Based in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
Read more -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
Focus Areas
CATI call center is an answering service company. Launched in 2011, the team offers Call Center Services and Event Marketing. The company is in Kyiv, Ukraine and Monks Risborough, England.
Read more -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
Focus Areas
OnlineMarket is a phone answering service. Headquartered in Kharkiv, Ukraine and Poltava, Ukraine, the company specializes in Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Services provided
Focus Areas
Established in 2010, Well Tell is an answering service. In Kharkiv, Ukraine, the team provides Call Center Services and Sales Outsourcing.
Read more -
$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Services provided
Focus Areas
Amevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
Focus Areas
See all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
Read more -
$5,000+$25 - $49 / hr50 - 249Uzhhorod, Ukraine
Services provided
Focus Areas
Codifire, a midsize IT staff augmentation company, is located in Deventer, Netherlands and Uzhhorod, Ukraine. The team provides IT staff augmentation and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249L'viv, Ukraine
Services provided
Focus Areas
MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
Focus Areas
In Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
Read more -
UndisclosedUndisclosed10 - 49L'viv, Ukraine
Services provided
Focus Areas
CSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999L'viv, Ukraine
Services provided
Focus Areas
See all 1 projectsMulti-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner. Our mission is to assist our clients in achieving
Read more -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
Focus Areas
Euroanswer is a telephone answering service. Their team is based in București, Romania and Skopje, North Macedonia and provides Call Center Services and Customer Service Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My Matches
Tell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
List of the Top 9 Ukraine Customer Service Phone Support Companies
-
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.2/40.016.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
30.9/40.015.6/20 Reviews5.7/10 Clients & Experience9.6/10 Market PresenceService focus
20% Customer Service Outsourcing67% Phone Support Services80% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29.2/40.016.8/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing27% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
30.5/40.016.2/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Phone Support Services80% Other -
Undisclosed< $25 / hr10 - 49Kharkiv, Ukraine
Ability to deliver
23.5/40.016.2/20 Reviews2.4/10 Clients & Experience4.9/10 Market PresenceService focus
15% Customer Service Outsourcing100% Phone Support Services85% Other -
$5,000+< $25 / hr10 - 49L'viv, Ukraine
Ability to deliver
26.1/40.016.2/20 Reviews4.8/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing25% Phone Support Services90% Other -
$10,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
23/40.016.8/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing15% Phone Support Services80% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
UndisclosedUndisclosed1,000 - 9,999Kyiv, Ukraine
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
25% Customer Service Outsourcing100% Phone Support Services75% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Customer Service Outsourcing100% Phone Support Services70% Other -
Undisclosed< $25 / hr50 - 249Chervonohrad, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing100% Phone Support Services65% Other -
$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0.6/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing50% Phone Support Services65% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
10% Customer Service Outsourcing50% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Customer Service Outsourcing41% Phone Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing67% Phone Support Services70% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
7.8/40.00/20 Reviews0.7/10 Clients & Experience7.1/10 Market PresenceService focus
15% Customer Service Outsourcing25% Phone Support Services85% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing67% Phone Support Services90% Other -
$1,000+< $25 / hr50 - 249Kharkiv, Ukraine
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Customer Service Outsourcing100% Phone Support Services90% Other -
$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing25% Phone Support Services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$5,000+$25 - $49 / hr50 - 249Uzhhorod, Ukraine
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing10% Phone Support Services80% Other -
UndisclosedUndisclosed50 - 249L'viv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing60% Phone Support Services80% Other
Latest Phone Support Services Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
