Top Chat Support Services in Ukraine
20 Companies
List of the Top Ukraine Chat Support Companies
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Helpware CX
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$5,000+< $25 / hr1,000 - 9,999Kyiv, UkraineServices provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSee all 46 projectsHelpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.
Reviews mention High-quality work
Overall, client feedback highlights Helpware's high-quality work, emphasizing their attention to detail and commitment to excellence. One client noted their 'phenomenal' quality and effective communication, while another praised their ability to exceed performance metrics consistently. Additionally, Helpware's reliability and thoroughness were underscored, with clients expressing satisfaction in their project management and outcomes. Feedback repeatedly indicates that Helpware's efforts have significantly improved operational efficiency and customer satisfaction across various sectors.-
Customer Service Outsourcing for Parking Software Company
5.0 Feb 12, 2024Overall, their quality is excellent; they’re great with our clients.
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Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021When we started centralizing our process, we’ve been able to increase our efficiency and performance. Helpware’s quality of work is phenomenal, and they ensure that they present regular reports.
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Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019The quality of their work is also key. In our business, feeding bad data into a model is worse than not feeding any data at all. They're providing high-quality images that are as good, if not better, than what we could have done in-house.
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Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Within three months, our first reply times went down from days or weeks to mere minutes. Helpware reliably produces high-quality and detailed work.
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1 of 1 Chat Support Services reviews is 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
Helpware has received predominantly positive feedback for their Chat Support Services, with clients praising their high ratings, budget alignment, and cultural fit. 100% of reviewers note effective communication and timely project management. Clients appreciate the customization offered to meet specific needs. Measurable outcomes include increased handle time and reduced cost per contact, demonstrating significant impact. Overall, the sentiment reflects confidence in Helpware's expertise and the value they bring to customer support operations.
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More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$10,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsCCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.Was this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Services provided
55% Customer Service Outsourcing35% Call Center Services10% Back Office OutsourcingFocus Areas
15% Chat Support Services50% Phone Support Services25% Order Processing & Taking +110% Email Support ServicesSee all 26 projectsSimply Contact is a Customer Support Outsourcing company specializing in Call Center Solutions, providing services such as multilingual support and back-office management. With a consistent record of high ratings, they achieve substantial improvements in customer satisfaction (20%-45% increase reported) and response times (up to 45% reduction). Clients commend their adaptability and efficiency, with no significant areas for improvement noted across reviews.
8 of 8 Chat Support Services reviews are 5 stars$10,000 – $49,000 avg. project costChat Support Services Experience
Simply Contact has received overwhelmingly positive feedback for their Chat Support Services, with 100% of reviewers reporting satisfaction. Clients noted a 25-45% improvement in customer satisfaction scores and a significant reduction in response times (up to 45%). Key strengths include their expertise in multilingual support, proactive problem-solving, and adaptability to client needs. Reviewers consistently emphasized their exceptional project management and communication, with no areas for improvement identified, highlighting Simply Contact's strong impact on enhancing client operations.
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13 of 16 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for AdTech Company
4.0 — Simply Contact provided customer service outsourcing services for an adtech company. The team was responsible for managing email tickets on Freshdesk and categorizing and resolving queries. Read moreWas this helpful?
Industry Experience
Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Software, Education, Advertising & Marketing, and Retail. Clients consistently highlight their strengths in providing efficient customer support, adaptability, and multilingual services. Positive feedback reflects enhanced customer satisfaction, increased resolution speeds, and tailored solutions across sectors. Overall sentiment is particularly favorable within IT and Software, indicating a strong fit for businesses seeking reliable customer service and support.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding Simply Contact's cost and value for money is largely positive. Clients frequently noted that their pricing fits within budget constraints while delivering high-quality service. For instance, a marketing manager highlighted 'good value for cost,' and a CEO mentioned that Simply Contact 'met our expectations' regarding pricing strategies. However, some reviews suggested room for improvement in their pricing strategy. Overall, clients find them reliable and responsive, making them a cost-effective choice for customer support solutions.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +15% Sales OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 47 projectsEverHelp is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Their reviews highlight exceptional multilingual support, proactive problem-solving, and significant improvements in response times, with many clients noting enhanced customer satisfaction and efficiency. Approximately 100% of reviewers praised their responsiveness and operational adaptability, while over 80% cited EverHelp's cost-effectiveness and value for money.
Reviews mention Results-oriented
Clients consistently highlight EverHelp's results-oriented approach, noting their proactive nature and commitment to delivering measurable outcomes. For instance, one CEO remarked on their impressive ability to resolve 12,000 tickets monthly with a response time of just two minutes. Additionally, the client emphasized that EverHelp's focus on value delivery significantly contributed to higher customer retention rates, demonstrating their effectiveness in achieving project goals.-
Customer Service Outsourcing for IT Company
5.0 Oct 1, 2024Our overall product review score increased, reflecting a significant enhancement in customer satisfaction. The project management was highly effective, with all key deliverables being completed on schedule.
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Customer Service Outsourcing for IT Company
5.0 Oct 10, 202312k tickets resolved per month, up to 2 minutes response time, higher rates of customer retention. Guys from EverHelp are super proactive and result oriented.
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4 of 4 reviews are 5 stars4 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, client feedback for EverHelp has been overwhelmingly positive, highlighting their effective multilingual support and structured project management. Notably, one client reported a 40% reduction in unresolved tickets and improved customer satisfaction during peak periods, while another saw response times drop to under one minute. Clients praised EverHelp's adaptability and proactive problem-solving, although a few noted initial challenges with complex scenarios. Overall, EverHelp is recognized for enhancing customer support efficiency and communication.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend EverHelp for their competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and highlighted their 'good value for cost.' Another remarked on how EverHelp's services allowed for cost-efficient scaling while maintaining quality, stating, 'Their involvement has made our scaling process more cost-efficient.' Overall, the sentiment across reviews reflects satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Services provided
15% Customer Service Outsourcing55% IT Staff Augmentation15% Cybersecurity +115% RecruitingFocus Areas
20% Chat Support Services75% Email Support Services5% Phone Support ServicesSee all 9 projectsTalent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.
Reviews mention Creative
The reviews indicate a strong positive sentiment regarding Talent First's creativity in candidate recruitment. Clients particularly noted their 'creative thinking' and expedited processes, which facilitated the swift introduction of qualified candidates. One client emphasized the uniqueness of their approach and the effective coordination of interviews, showcasing their innovative methods. Overall, the feedback underscores a high level of satisfaction with Talent First's creative solutions in meeting recruitment challenges.-
Recruitment Services for AI Security Company
5.0 Mar 2, 2025What did you find most impressive or unique about this company? Creative thinking and the ability to bring in candidates quickly.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Recruiting Services for Cybersecurity Platform
5.0 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services. Read moreWas this helpful?
Industry Experience
Talent First has demonstrated expertise across various industries, including Software, Education, Research, Information Technology, and Telecommunications. Clients consistently praise their ability to deliver high-quality candidates quickly and their strong alignment with client values. The overall sentiment reflects satisfaction with their project management, communication, and innovative approaches, indicating that Talent First is particularly well-suited for organizations seeking efficient hiring solutions and excellent candidate fits in these sectors.
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Telecommunications Software Education Research Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Talent First's strong value for cost, noting it as a key reason for their selection. Feedback from multiple reviews indicates satisfaction with the quality of candidates provided, with one client stating they experienced 'good value for cost' and another emphasizing 'quality of service.' Overall sentiment reflects that clients perceive Talent First as delivering exceptional service and results, aligning well with their expectations while providing a cost-effective solution.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services30% Phone Support Services +110% Order Processing & TakingSee all 40 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.
Reviews mention Open to feedback
Clients have expressed that Limitless Technology Consultants is highly receptive to feedback, effectively aligning their services with specific project requirements. One client noted, "They took feedback to make sure calls were going out to the right people," highlighting their adaptability. Additionally, they encourage open communication, advising potential customers to share extensive information to maximize project success. Overall, the sentiment regarding their openness to feedback is very positive, contributing to a collaborative working relationship.-
Call Center Services for Community Site
4.5 Aug 19, 2019We had several specific requirements for this project, and they did a great job of working with us to meet them. They took feedback to make sure calls were going out to the right people. They’ve been able to align themselves to meet our needs—it’s been a very positive experience.
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Industry Experience
LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.
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Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LimTC's competitive pricing and strong value for money, noting that their budget-friendly rates align with the quality of service provided. One client emphasized that LimTC's pricing fit their budget while delivering great value, and another mentioned that despite initial concerns about costs, the ROI proved worthwhile. Overall, sentiment regarding cost-effectiveness is positive, with multiple reviews pointing to significant improvements and measurable outcomes that justify the investment.Was this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
27% Chat Support Services27% Email Support Services27% Phone Support Services +119% Order Processing & TakingSee all 9 projectsGotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.
Reviews mention Open to feedback
Clients have expressed a highly positive sentiment regarding GotYourBack Support's openness to feedback. One COO noted that the team consistently drives great suggestions and product improvements based on customer insights, emphasizing their ability to implement feedback effectively. Additionally, the collaborative atmosphere was highlighted, as the client felt as though they were part of one unified team, which significantly contributed to their project's success. Overall, the feedback reflects a strong appreciation for the company's responsiveness and willingness to adapt.-
Team Outsourcing for Consumer Software Developers
5.0 Dec 14, 2020Frankly speaking it really does feel as one team, and obviously has its ups and downs, but the core success factor is ability to implement feedback and always think of end user interest which makes GotYourBack team an outstanding partner.
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2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, client feedback for GotYourBack Support has been overwhelmingly positive. Reviewers highlighted their strong performance in maintaining high Customer Satisfaction (CSAT) scores and efficient handling of customer inquiries. Both Boom Beauty and Zipify praised the team's professionalism, timely responses, and alignment with brand values. Clients noted significant cost reductions in support without sacrificing quality, with no areas for improvement identified, underscoring their satisfaction with the services provided.Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Cosmetics & Skincare Co
5.0 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement Read moreWas this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +115% Public RelationsFocus Areas
30% Chat Support Services50% Email Support Services20% Order Processing & TakingSee all 10 projectsBPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.
Reviews mention Flexible
Overall, client feedback on BPO Nextdoor highlights their flexibility in adapting to project requirements. One client noted their team was 'always available' and 'flexibly taking over new tasks,' ensuring timely delivery even under challenging circumstances. Another client praised their 'flexibility and responsible approach' to changes, while a third mentioned their 'high level of customer orientation and flexibility' as deciding factors for engagement. This consistent praise indicates a strong sentiment regarding BPO Nextdoor's adaptability and responsiveness.-
PR for Media Monitoring & Analysis Company
5.0 Jan 22, 2024Our team is available anytime in case new tasks have to be discussed. They always respond very fast and are flexibly taking over new tasks. Delivery is always on time no matter what. We cultivate a friendly and uncomplicated business relationship at all levels, valuing their precise execution of mediamonitoring tasks and flexible adaptation to our specific requirements.
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Lead Generation Services for Packaging Solution Company
5.0 Jun 2, 2022They were responsive, and I'm also delighted with how quick they were to give feedback. Additionally, they adjusted to our changes through a flexible and responsible approach without any issue. They’re trustworthy and hardworking, so I recommend telling them your goals — their team can advise you on the best way to achieve them.
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Web & Mobile App Dev for Branding Agency
5.0 May 9, 2022The collaboration was very structured and yet agile with regard to changes that arose in the course of the project. Our team at BPO has always been there for our team here on the ground when we have brought support. The professionalism of the processing and their flexibility have convinced us!
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Call Center Services for Telemedicine Company
5.0 May 7, 2022They are a very motivated and flexible team, seeking to optimize their services with their own ideas. Quick set up of support Center service with motivated external workforce.
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Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +115% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention Accessible
The overall sentiment regarding Intellink's accessibility is highly positive. Clients commend the company's commitment to providing continuous support, with one client noting that Intellink's operators were available 24/7 and effectively addressed client needs. Feedback highlights the high satisfaction with the customer service's availability and the efficiency in handling support tasks. However, some clients expressed a desire for support in local Eastern European languages, which was not available at the time.-
BPO Services for Renewable Energy Company
5.0 Jul 15, 2021Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on a case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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$10,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
50% Chat Support Services35% Email Support Services15% Phone Support ServicesSee all 3 projectsContio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.
Reviews mention Knowledgeable
Clients have consistently praised Contio.tech for their extensive knowledge and commitment to quality in service delivery. One client highlighted the team's thorough training, which ensured their staff was well-informed about diagnostic procedures, enhancing their ability to handle sensitive inquiries accurately. Additionally, the company's effective project management and responsiveness to client needs were noted as key strengths, contributing to improved customer satisfaction and operational efficiency.-
Bilingual Customer Support Services for Research Company
5.0 Sep 6, 2024The most impressive fact about Contio.tech is their commitment to quality. Before the start of the project, Contio.tech implemented a training program for their staff to make sure that employees were knowledgeable about the information they would be working with and were sensitive to the privacy of medical information. Even when some issues arose during the project, Contio.tech made sure to quickly take care of it and adjust operations to improve performance.
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3 of 3 Chat Support Services reviews are 5 stars$50,000 – $199,999 avg. project costChat Support Services Experience
Contio.tech has received overwhelmingly positive feedback for its Chat Support Services, with a 90% satisfaction rate among clients. Reviewers frequently highlight the company's bilingual support, which has enhanced customer satisfaction by 20% and reduced response times by 18%. Key strengths include their commitment to quality, adaptability, and efficient project management. Clients appreciate the timely delivery of services and the proactive communication from Contio.tech. Overall, their expertise in handling sensitive inquiries and compliance with industry standards has made a significant positive impact.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Contio.tech for providing good value for money, with feedback highlighting that their pricing fits within budget constraints and offers excellent service quality. One client noted a 30% reduction in costs per case compared to traditional support, while another emphasized a 15% increase in user satisfaction due to enhanced multilingual support. Overall, the sentiment reflects a strong appreciation for the balance of cost and quality in their services.Was this helpful?
See All Locations (3)Kyiv, Ukraine
Vasylkivska st 14
Kyiv, Ukraine 0200021 - 30
+380952176546
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$5,000+< $25 / hr10 - 49L'viv, Ukraine
Services provided
10% Customer Service Outsourcing30% IT Staff Augmentation10% Back Office Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% IT Managed Services10% IT Strategy ConsultingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsUkrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.
Reviews mention Straightforward pricing
Clients have expressed positive sentiments regarding Ukrany's straightforward pricing, highlighting transparency as a key strength. One client noted, "I like their transparency; everything is very straightforward and nothing is hidden," indicating satisfaction with the absence of hidden fees or complexities. Overall, the feedback suggests that clients appreciate the clarity and honesty in pricing, which enhances their trust in the services provided.-
Dev Recruitment & Outsourcing for Tech Startup
5.0 Aug 12, 2020I like their transparency; everything is very straightforward and nothing is hidden. I get the service and there are no loopholes or backdoors.
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Industry Experience
Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.Was this helpful?
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UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% IT Staff Augmentation +610% Call Center Services10% HR Consulting10% IT Managed Services10% Market Research5% Other IT Consulting and SI5% Other MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesBased in Kyiv, Ukraine, Mobilunity BPO is a Back Office Outsourcing company. Launched in 2010, the team provides Back Office Outsourcing and IT staff augmentation.
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$5,000+$25 - $49 / hr50 - 249Uzhhorod, Ukraine
Services provided
20% Customer Service Outsourcing20% IT Staff Augmentation15% Web Development +610% Custom Software Development10% IT Strategy Consulting10% Low/No Code Development5% AI Development5% E-Commerce Development5% Mobile App DevelopmentFocus Areas
30% Chat Support Services30% Email Support Services30% Order Processing & Taking +110% Phone Support ServicesCodifire, a midsize IT staff augmentation company, is located in Deventer, Netherlands and Uzhhorod, Ukraine. The team provides IT staff augmentation and Customer Service Outsourcing.
Read moreSee All Locations (3)Uzhhorod, Ukraine
5 L'va Tolstoho Street
Uzhhorod, Ukraine 8800016 - 20
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$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Services provided
25% Customer Service Outsourcing25% Application Management & Support25% Content Marketing +215% Call Center Services10% Social Media MarketingFocus Areas
50% Chat Support Services25% Email Support Services15% Phone Support Services +110% Order Processing & TakingIn Kyiv, Ukraine and Kyiv, Ukraine, Adapter is a small Content Marketing company. Their services include Content Marketing and Application Management & Support.
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$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesAmevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsZenko Group is a European outsourcing contact center with over 11 years of experience providing tailored customer support and business process outsourcing solutions for clients across the US,
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$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Services provided
35% Customer Service Outsourcing21% Back Office Outsourcing20% IT Managed Services +214% Call Center Services10% IT Staff AugmentationFocus Areas
20% Chat Support Services50% Phone Support Services20% Email Support Services +110% Order Processing & TakingShift-Arts, a Customer Service Outsourcing company, was founded in 2015. The small team offers Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49L'viv, Ukraine
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
60% Chat Support Services20% Email Support Services20% Phone Support ServicesCSL - Customer Support Lviv is a small call center in L'viv, Ukraine. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249L'viv, Ukraine
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
20% Chat Support Services60% Phone Support Services20% Email Support ServicesMSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Services provided
25% Customer Service Outsourcing50% Translation25% Call Center ServicesFocus Areas
50% Chat Support Services50% Email Support ServicesDealist Solutions is a Translation company. Based in Kharkiv, Ukraine, their team focuses on Translation and Call Center Services.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 9 Ukraine Chat Support Companies
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing15% Chat Support Services45% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
27.9/40.020/20 Reviews1.4/10 Clients & Experience6.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Chat Support Services35% Other -
$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Ability to deliver
29.2/40.016.8/20 Reviews7.2/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing27% Chat Support Services50% Other -
$5,000+< $25 / hr50 - 249L'viv, Ukraine
Ability to deliver
31.9/40.016.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
25% Customer Service Outsourcing30% Chat Support Services75% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
30.5/40.016.2/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Chat Support Services80% Other -
$10,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
23/40.016.8/20 Reviews2.2/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing50% Chat Support Services80% Other -
$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Ability to deliver
27.1/40.016.6/20 Reviews6/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Chat Support Services85% Other -
$5,000+< $25 / hr10 - 49L'viv, Ukraine
Ability to deliver
26.1/40.016.2/20 Reviews4.8/10 Clients & Experience5.2/10 Market PresenceService focus
10% Customer Service Outsourcing25% Chat Support Services90% Other -
UndisclosedUndisclosed50 - 249Kyiv, Ukraine
Ability to deliver
7.8/40.00/20 Reviews0.7/10 Clients & Experience7.1/10 Market PresenceService focus
15% Customer Service Outsourcing25% Chat Support Services85% Other -
$5,000+$25 - $49 / hr50 - 249Uzhhorod, Ukraine
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
20% Customer Service Outsourcing30% Chat Support Services80% Other -
$5,000+< $25 / hr10 - 49Kyiv, Ukraine
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing50% Chat Support Services75% Other -
$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
$1,000+< $25 / hr10 - 49Dnipro, Ukraine
Ability to deliver
5.2/40.00/20 Reviews0.6/10 Clients & Experience4.6/10 Market PresenceService focus
35% Customer Service Outsourcing20% Chat Support Services65% Other -
UndisclosedUndisclosed10 - 49L'viv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing60% Chat Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Chat Support Services40% Other -
UndisclosedUndisclosed50 - 249L'viv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing20% Chat Support Services80% Other -
$10,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
25.6/40.020/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
40% Customer Service Outsourcing25% Chat Support Services60% Other -
UndisclosedUndisclosed10 - 49Kharkiv, Ukraine
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing50% Chat Support Services75% Other
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