Top Email Support Services in Romania
16 Companies
2 Leaders 14 Contenders
List of the Top Romania Email Support Outsourcing Companies
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$1,000+< $25 / hr250 - 999Iași, RomaniaServices provided
35% Customer Service Outsourcing35% Back Office Outsourcing5% AI Development +55% Call Center Services5% Custom Software Development5% IT Staff Augmentation5% Mobile App Development5% Web DevelopmentFocus Areas
40% Email Support Services40% Chat Support Services20% Phone Support ServicesIntelligentBee offers Customer Support Outsourcing (CSO) and Customer Care Outsourcing services, specializing in 24x7 customer support and improving customer service processes. Overall, feedback highlights their commitment to excellence, effective communication, and continuous improvement based on client feedback, making them a reliable partner for BPO needs.
Completed projects in 3 countriesCollaborativeWell-organized projectsReviewed 1 time in the past 6 months -
$1,000+< $25 / hr250 - 999București, Romania
Services provided
10% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +120% CRM Consulting and SIFocus Areas
15% Email Support Services60% Phone Support Services15% Chat Support Services +110% Order Processing & TakingValoris Center offers Call Center Outsourcing, Customer Support Outsourcing, and Customer Care Outsourcing services. Their clients, such as Aircash and KYOCERA Document Solutions Russia, commend their proactive approach, professionalism, and commitment to results. Valoris Center is recognized for aligning well with company values and providing excellent value for cost, though high personnel turnover was noted as an area for improvement.
ProfessionalAccommodatingTimelyProactive -
$100,000+Undisclosed10,000+București, Romania
Services provided
60% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +110% Call Center ServicesFocus Areas
40% Email Support Services33% Phone Support Services27% Chat Support ServicesTDCX specializes in Customer Support Outsourcing and Call Center Outsourcing, addressing customer service, account security, and merchant risk assessments. Reviews highlight TDCX's high performance, efficiency, and quality in delivering deeply insightful analysis. Their strong client engagement, transparency, and collaborative culture have led to numerous operational enhancements and successful outcomes.
Well-organized projectsProfessionalUnique expertiseUnderstands the needs of their clients -
Undisclosed< $25 / hr1,000 - 9,999București, Romania
Services provided
60% Customer Service Outsourcing10% Application Testing10% Back Office Outsourcing +210% Call Center Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
40% Email Support Services35% Chat Support Services20% Phone Support Services +15% Order Processing & TakingPartnerHero provides Customer Support Outsourcing services tailored to meet the specific needs of its clients. The overall feedback highlights PartnerHero’s dedication to going the extra mile to ensure client satisfaction and their ability to adapt to changing requirements. Clients appreciate their alignment with company values and effective communication through virtual meetings, emails, and messaging apps.
Great project management4.9 out of 5.0 rating for costEfficient1 review mentions Customer Service Outsourcing -
$5,000+< $25 / hr50 - 249București, Romania
Services provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Back Office Outsourcing +210% Call Center Services10% IT Staff AugmentationFocus Areas
31% Email Support Services41% Chat Support Services28% Phone Support ServicesMercatus specializes in lead generation, cold calling, and digital marketing services, including LinkedIn campaigns. Reviews indicate that clients appreciate Mercatus's professionalism, responsiveness, and structured information management. While successful in many lead generation efforts, some clients noted challenges with LinkedIn targeting. Overall, Mercatus is recognized for its flexibility, organizational skills, and commitment to client needs.
CommunicativeEfficientHelpfulExperienced -
UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
15% Customer Service Outsourcing30% Employer of Record (EOR) Services30% Translation +315% Back Office Outsourcing5% Business Consulting5% HR OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesLaunched in 2014, XTENSOS is a Translation company. The team offers Translation and Employer of Record (EOR) Services.
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$1,000+< $25 / hr2 - 9Sibiu, Romania
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Logistics & Supply Chain ConsultingFocus Areas
33% Email Support Services67% Chat Support ServicesEstablished in 2021, Callensys is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
100% Email Support ServicesTransylvania Support Center, a Back Office Outsourcing and Customer Service Outsourcing company, was established in 2014. The agency offers Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Sibiu, Romania
Services provided
20% Customer Service Outsourcing40% Custom Software Development20% IT Managed Services +215% UX/UI Design5% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesOmeron Technologies SRL is a small Sibiu, Romania-based software development company. The team provides Custom Software Development and IT managed services.
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UndisclosedUndisclosed10 - 49București, Romania
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
25% Email Support Services30% Order Processing & Taking30% Phone Support Services +115% Chat Support ServicesAnswering service InfraWeb Manage Services Provider focuses on Call Center Services and Customer Service Outsourcing. They are headquartered in București, Romania.
Read more -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Services provided
40% Customer Service Outsourcing40% Content Moderation Services20% Call Center ServicesFocus Areas
26% Email Support Services48% Phone Support Services26% Chat Support ServicesConectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.
Proactive4.5 out of 5.0 rating for costCommunicative -
UndisclosedUndisclosed10 - 49București, Romania
Services provided
13% Customer Service Outsourcing25% Business Consulting20% Corporate Training & Coaching +412% Back Office Outsourcing10% HR Consulting10% HR Outsourcing10% RecruitingFocus Areas
50% Email Support Services50% Chat Support ServicesPluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
12% Customer Service Outsourcing40% IT Managed Services30% Cloud Consulting & SI +118% Back Office OutsourcingFocus Areas
50% Email Support Services50% Chat Support ServicesEstablished in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Services provided
10% Customer Service Outsourcing20% IT Managed Services20% IT Strategy Consulting +420% Mobile App Development10% Accounting10% Back Office Outsourcing10% Sales OutsourcingFocus Areas
40% Email Support Services40% Chat Support Services20% Phone Support ServicesNRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.
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$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
20% Customer Service Outsourcing25% Call Center Services20% HR Consulting +315% Back Office Outsourcing10% Sales Outsourcing10% TranslationFocus Areas
25% Email Support Services38% Order Processing & Taking37% Phone Support ServicesAktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10,000+București, Romania
Services provided
33% Customer Service Outsourcing23% Call Center Services15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
15% Email Support Services70% Phone Support Services10% Chat Support Services +15% Order Processing & TakingWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 2 Romania Email Support Outsourcing Companies
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$1,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
28.4/40.015.6/20 Reviews5.9/10 Clients & Experience6.9/10 Market PresenceService focus
35% Customer Service Outsourcing40% Email Support Services65% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
32.3/40.016.6/20 Reviews8.2/10 Clients & Experience7.5/10 Market PresenceService focus
10% Customer Service Outsourcing15% Email Support Services90% Other -
UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
15% Customer Service Outsourcing50% Email Support Services85% Other -
$1,000+< $25 / hr2 - 9Sibiu, Romania
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Customer Service Outsourcing33% Email Support Services50% Other -
UndisclosedUndisclosed10 - 49Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing100% Email Support Services50% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32/40.016.6/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
50% Customer Service Outsourcing31% Email Support Services50% Other -
$5,000+$50 - $99 / hr10 - 49Sibiu, Romania
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Customer Service Outsourcing25% Email Support Services80% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
15% Customer Service Outsourcing25% Email Support Services85% Other -
$250,000+< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
22/40.014.6/20 Reviews0.6/10 Clients & Experience6.8/10 Market PresenceService focus
40% Customer Service Outsourcing26% Email Support Services60% Other -
UndisclosedUndisclosed10 - 49București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
13% Customer Service Outsourcing50% Email Support Services87% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
12% Customer Service Outsourcing50% Email Support Services88% Other -
UndisclosedUndisclosed2 - 9Cluj-Napoca, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing40% Email Support Services90% Other -
$100,000+Undisclosed10,000+București, Romania
Ability to deliver
30.6/40.017/20 Reviews4.5/10 Clients & Experience9.1/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing25% Email Support Services80% Other -
Undisclosed< $25 / hr1,000 - 9,999București, Romania
Ability to deliver
36.5/40.017/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
UndisclosedUndisclosed10,000+București, Romania
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
33% Customer Service Outsourcing15% Email Support Services67% Other