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Top Chat Support Services in Romania

Ratings Updated: May 24, 2026
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3 Leaders 10 Contenders

13 Companies

Country: Romania
Customer Service Outsourcing: Chat Support Services

List of the Top Romania Chat Support Companies

  • Valoris Center Logotype

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    15% Back Office Outsourcing +1
    15% CRM Consulting and SI

    Focus Areas

    15% Chat Support Services
    60% Phone Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Valoris Center is a customer service BPO company offering comprehensive call center solutions, including customer support outsourcing and technical support. Reviews indicate high satisfaction, with an 80% success rate in new customer campaigns and a 92% customer satisfaction rating. Clients commend their responsiveness, adherence to timelines, and alignment with company values, though some noted areas for improvement, such as personnel turnover.

    See all 15 projects
    1 of 2 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have expressed high satisfaction with Valoris Center's proactive communication and adaptability to business needs. One client noted their impressive flexibility and understanding of customer requirements, while another highlighted punctual project execution and excellent team performance. However, suggestions for improvement include better attention to ticket distribution processes. Overall, the sentiment is positive, with clients valuing the company's culture fit and cost-effectiveness.
    Read 2 Recent Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
    Read All Reviews

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

    This provider is fluent in 12 languages:

    • English
    • Spanish
    • Russian
    • German
    • French
    • Italian
    • Romanian
    • Serbian
    • Slovenian
    • Bulgarian
    • Dutch
    • Polish
    View Profile Visit Website
  • HKR.TEAM (Bespoke Global Teams) Logotype

    5.0 2 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    45% Customer Service Outsourcing
    35% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    40% Email Support Services
    35% Order Processing & Taking

    HKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.

    See all 2 projects

    Reviews mention Collaborative

    Client feedback highlights a strong sense of collaboration with HKR, noting that their team treats clients as partners and maintains open communication. One client emphasized the positive flow of interaction, stating that HKR is responsive to needs in a straightforward manner. The collaborative culture and work ethic of HKR's team were particularly praised, contributing to the overall satisfaction with the project outcomes.
    • Customer Service Outsourcing for Operations Platform
      5.0 Jun 22, 2023

      HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.

      Read Full Review
    Read All Reviews
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Operations Platform

    5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read more
    Read 1 Review

    Industry Experience

    HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.

    Read All Reviews

    Select Industry to see insights

    Retail Software

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.
    Read All Reviews
    View Profile Visit Website
  • Mercatus Logotype

    4.8 22 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% IT Staff Augmentation

    Focus Areas

    41% Chat Support Services
    31% Email Support Services
    28% Phone Support Services

    Mercatus is a lead generation and outreach company offering services such as LinkedIn campaigns, cold calling, and email outreach to increase client visibility and generate business leads. Feedback from clients is generally positive, with 90% highlighting impressive project management, open communication, and effective campaign execution. However, 20% noted challenges in expanding market reach, suggesting areas for improvement in targeting specific industries and markets.

    See all 22 projects
    0 of 1 Chat Support Services reviews is 5 stars
    Less than $10,000 avg. project cost

    Chat Support Services Experience

    Mercatus received mixed feedback for their Chat Support Services, with approximately 70% positive reviews highlighting strong organization, responsiveness, and effective cold calling efforts. Clients particularly appreciated the detailed information gathering and structured presentation of data. However, about 30% of reviewers reported issues with their LinkedIn campaigns, citing misalignment with brand objectives and targeting errors. Overall, while Mercatus demonstrates expertise and effective project management, there is room for improvement in specific outreach strategies.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (11) $10,000 to $49,000 (5) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Mercatus for providing good value for money, with feedback indicating that their pricing aligns well with budget expectations. One client noted, 'Pricing fit our budget' and described the service as 'good value for cost.' Another emphasized that their investment was repaid within a year. Despite some suggestions for lower prices, the overall sentiment remains positive, with clients appreciating the quality of services relative to the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Mercatus is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    București, Romania

    Calea Mosilor 25
    București, Romania 030167

    10 - 15

    +359 888 290 100

    See All Locations (2)
    View Profile Visit Website

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  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    București, Romania

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    27% Chat Support Services
    40% Email Support Services
    33% Phone Support Services

    TDCX is a Customer Support Outsourcing firm specializing in call center solutions and customer service BPO. Their reviews indicate a strong performance in efficiency and quality, with 100% positive feedback highlighting their impactful analysis and robust client relationships. TDCX's transparent culture fosters trust and operational enhancements, making them a reliable partner for outsourced customer support.

    See all 12 projects

    Reviews mention Easy to work with

    Clients consistently highlight TDCX's ease of collaboration, noting their dedication, flexibility, and responsiveness. One client praised the managers for being 'very easy to work with,' emphasizing trust and alignment in their partnership. The Operations manager was commended for being accessible and quick to respond to inquiries, further enhancing the collaborative experience. Overall, the sentiment reflects a strong appreciation for TDCX's supportive approach and commitment to their clients' growth.
    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      The managers are very easy to work with, there is alignment and also trust between us. The Operations manager is very easy to reach and fast in response. In addition, the Operations manager is very open to ideas and collaboration to improve performance for both the team's well-being and business needs.

      Read Full Review
    Read All Reviews

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    București, Romania

    George Constantinescu 2-4 street, GlobalWorth Campus A, 6th floor, Office nr. 607,  POB 020339, District 2
    București, Romania 023998

    751 - 1000

    See All Locations (17)
    View Profile Visit Website
  • InfraWeb Manage Services Provider Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Services provided

    15% Customer Service Outsourcing
    85% Call Center Services

    Focus Areas

    15% Chat Support Services
    30% Order Processing & Taking
    30% Phone Support Services +1
    25% Email Support Services

    Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service

    Read more
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  • IntelligentBee Logotype

    4.8 9 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Services provided

    50% Customer Service Outsourcing
    30% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    40% Chat Support Services
    40% Email Support Services
    20% Phone Support Services

    IntelligentBee specializes in Customer Support Outsourcing, providing 24/7 customer service BPO solutions with a focus on improving response times and customer satisfaction. With 100% positive feedback, clients consistently praise their commitment, professionalism, and effective communication, while 50% highlight their ability to integrate seamlessly with internal teams.

    See all 9 projects

    Reviews mention High-quality work

    Clients consistently praise IntelligentBee for delivering high-quality work across various projects. One client noted their 'very good' quality of work and highlighted their 'fast learners' and 'quick to respond' attributes. Another client emphasized their 'excellent technical execution skills' and ability to deliver a 'high-quality product, always on time.' Overall, the sentiment regarding the quality of work is overwhelmingly positive, with clients expressing satisfaction with the results and the team's proactive approach.
    • Data Entry for Automative Dealers
      4.5 Apr 15, 2021

      The quality of work was very good. Fast learners, accurate, quick to respond.

      Read Full Review
    • Web & Mobile App Dev for Events Platform
      5.0 Jan 22, 2020

      They came proactively with solutions for our ideas, based on their experience in working with SaaS applications. They backed up with excellent technical execution skills, delivering a high-quality product, always on time.

      Read Full Review
    • Application Development for Influencer Networking Platform
      5.0 Dec 4, 2019

      From 100 people, 90% told me the app’s flow was very good. IntelligentBee has delivered very good quality, but we need to stay close to the users in order to improve on the UX.

      Read Full Review
    • Development and Support for Communication Platform
      5.0 Apr 24, 2017

      IntelligentBee’s development work is driving a bit over a third of our monthly recurring revenue. The quality and scale had to be there for this to happen. They have created an environment that makes employees happy to be working for the company. This certainly shows in IntelligentBee’s productivity and ability to be flexible, quick, and high-quality.

      Read Full Review
    Read All Reviews
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Support for Open-Source Management SaaS Co

    4.5 — IntelligentBee provides customer service support for an open-source management SaaS company. The team is responsible for responding to customers 24/7 and monitoring customer satisfaction. Read more
    Read 2 Reviews

    Industry Experience

    IntelligentBee has demonstrated expertise across various industries including Software, Information Technology, Automotive, Media, IT Services, and Financial Services. Clients highlighted strengths in technical and customer support, process improvements, and development capabilities. Overall, the sentiment is positive, with feedback emphasizing high responsiveness, effective communication, and a commitment to quality. Specifically, clients in IT and Software noted exemplary support and project management, while those in Financial Services appreciated their customer service improvements. This versatility indicates a strong fit for projects within these sectors.

    Read All Reviews

    Select Industry to see insights

    Information technology Automotive Media IT Services Software Financial services

    View projects from:

    United States (3) Norway (2) Romania (2) Canada (1)
    View Profile
  • Callensys Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Sibiu, Romania

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% Logistics & Supply Chain Consulting

    Focus Areas

    67% Chat Support Services
    33% Email Support Services

    Established in 2021, Callensys is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Conectys Logotype

    4.8 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    40% Customer Service Outsourcing
    40% Content Moderation Services
    20% Call Center Services

    Focus Areas

    26% Chat Support Services
    48% Phone Support Services
    26% Email Support Services

    Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

    See all 2 projects

    Industry Experience

    Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
    Read All Reviews
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  • Pluri Consultants Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Services provided

    13% Customer Service Outsourcing
    25% Business Consulting
    20% Corporate Training & Coaching +4
    12% Back Office Outsourcing
    10% HR Consulting
    10% HR Outsourcing
    10% Recruiting

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Pluri Consultants is a Business Consulting company. Headquartered in București, Romania, their team provides Business Consulting and Corporate Training & Coaching.

    Read more
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  • Domino IT Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Services provided

    12% Customer Service Outsourcing
    40% IT Managed Services
    30% Cloud Consulting & SI +1
    18% Back Office Outsourcing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Established in 2002, Domino IT Services is an IT managed services company. In Cluj-Napoca, Romania, the team specializes in IT managed services and cloud consulting & SI.

    Read more
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  • NRS – No Rocket Science SRL Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Services provided

    10% Customer Service Outsourcing
    20% IT Managed Services
    20% IT Strategy Consulting +4
    20% Mobile App Development
    10% Accounting
    10% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    40% Chat Support Services
    40% Email Support Services
    20% Phone Support Services

    NRS – No Rocket Science SRL is a small IT managed services company in Cluj-Napoca, Romania. The team provides IT managed services and IT strategy consulting.

    Read more
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  • PartnerHero Logotype

    4.9 6 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Services provided

    60% Customer Service Outsourcing
    10% Application Testing
    10% Back Office Outsourcing +2
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    35% Chat Support Services
    40% Email Support Services
    20% Phone Support Services +1
    5% Order Processing & Taking

    PartnerHero is a Customer Service BPO that specializes in Customer Support Outsourcing and Remote Customer Care solutions. Reviewers consistently praise the company for its great cultural fit, alignment with client values, and exceptional customer service, with 100% expressing satisfaction. Notably, PartnerHero achieved a monthly customer satisfaction average score of 4.65 out of 5 stars, demonstrating strong performance and client satisfaction.

    See all 6 projects

    Industry Experience

    PartnerHero has demonstrated expertise across various industries, including Media, Beauty & Cosmetics, Automotive, and Software. Clients commend their responsiveness, professionalism, and ability to adapt to specific needs, resulting in high customer satisfaction ratings. The company excels in delivering tailored support services, such as customer service, training, and technical assistance. Overall, PartnerHero is particularly well-suited for companies seeking reliable outsourcing solutions in high-demand sectors, especially those requiring personalized customer engagement.

    Read All Reviews

    Select Industry to see insights

    Media Beauty & Cosmetics Software Automotive

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight PartnerHero's affordability and excellent value for money, noting that their pricing aligns well with project budgets. For instance, one client mentioned they chose PartnerHero primarily due to their budget-friendly rates. Another client emphasized their satisfaction with the services provided, stating that PartnerHero delivered high-quality support while remaining cost-effective. Overall, sentiments reflect a strong appreciation for the balance between cost and service quality, with clients feeling they received significant value for their investments.
    Read All Reviews

    View projects from:

    Manhattan, New York (1) El Segundo, California (1) Missoula, Montana (1) Somerville, Massachusetts (1) Bergen Beach, New York (1)

    București, Romania

    13 Strada Sevastopol
    București, Romania

    21 - 30

    See All Locations (7)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Chat Support Services
    70% Phone Support Services
    15% Email Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    București, Romania

    63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
    București, Romania

    2001 - 5000

    40374155600

    See All Locations (52)
    View Profile

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1 IntelligentBee
2 Valoris Center
3 HKR.TEAM (Bespoke Global Teams)

List of the Top 3 Romania Chat Support Companies

  1. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    40% Chat Support Services
    50% Other
    View Profile Visit Website
  2. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    15% Chat Support Services
    80% Other
    View Profile Visit Website
  3. HKR.TEAM (Bespoke Global Teams) Logotype

    HKR.TEAM (Bespoke Global Teams)

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    27.2/40.0
    16.4/20 Reviews
    5.9/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Chat Support Services
    55% Other
    View Profile Visit Website
  4. Callensys Logotype

    Callensys

    $1,000+
    < $25 / hr
    2 - 9
    Sibiu, Romania

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    67% Chat Support Services
    50% Other
    View Profile Visit Website
  5. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    32.1/40.0
    16.6/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    41% Chat Support Services
    50% Other
    View Profile Visit Website
  6. Conectys Logotype

    Conectys

    $250,000+
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    22.1/40.0
    14.6/20 Reviews
    0.6/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    26% Chat Support Services
    60% Other
    View Profile Visit Website
  7. Pluri Consultants Logotype

    Pluri Consultants

    Undisclosed
    Undisclosed
    10 - 49
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    13% Customer Service Outsourcing
    50% Chat Support Services
    87% Other
    View Profile Visit Website
  8. Domino IT Services Logotype

    Domino IT Services

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    12% Customer Service Outsourcing
    50% Chat Support Services
    88% Other
    View Profile Visit Website
  9. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    București, Romania

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    27% Chat Support Services
    50% Other
    View Profile Visit Website
  10. NRS – No Rocket Science SRL Logotype

    NRS – No Rocket Science SRL

    Undisclosed
    Undisclosed
    2 - 9
    Cluj-Napoca, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    40% Chat Support Services
    90% Other
    View Profile Visit Website
  11. InfraWeb Manage Services Provider Logotype

    InfraWeb Manage Services Provider

    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    15% Chat Support Services
    85% Other
    View Profile Visit Website
  12. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    București, Romania

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    35% Chat Support Services
    40% Other
    View Profile Visit Website
  13. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    10% Chat Support Services
    67% Other
    View Profile Visit Website

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.