Top Virtual Assistant is a fully managed virtual assistant company that connects growing businesses with the top 0.5% of vetted, trained, and professionally managed remote talent. Companies searching for a reliable virtual assistant service without the cost of local hiring, the risk of a bad hire, or the burden of day-to-day oversight, choose Top Virtual Assistant to run their recurring administrative and operational tasks so leadership can focus on growth.
What does Top Virtual Assistant do? We provide dedicated virtual assistants across Personal Productivity and Executive Support, HR, Admin and Finance, Sales Development, Marketing, Customer Service, Healthcare support, Real Estate assistance, Software Development support, and US-based talent. Every assistant is background-checked and matched to your industry, tools, and workflows, with a dedicated account manager supervising quality, daily reporting, and performance.
How does the free trial work? Every engagement can start with a free trial — experience a matched, dedicated virtual assistant with no upfront payment and no long-term contract. You only continue if the fit is right, and your assistant can be replaced free of charge at any time
Why hire a virtual assistant through Top Virtual Assistant instead of hiring locally? Our flexible monthly plans (part-time and full-time, up to 160 hours per month) replace the expense of benefits, office space, and recruiting cycles. Your matched assistant typically starts within days — most matches complete in about 7 days — and a backup assistant plus a personal account manager are built into every plan. Plans scale up or down as your workload changes, with no hidden fees and no lock-in.
Is Top Virtual Assistant secure and compliant? Yes. We are SOC 2 certified, ISO 27001 compliant, HIPAA compliant, and a PCI DSS Level 1 provider. Every assistant works under signed NDAs with restricted data access and monitored logins, making us a safe choice.
Top Virtual Assistant has helped clients achieve higher customer satisfaction scores by providing prompt and professional support, leading to better engagement and retention.
Improved Response Times
Many clients have experienced significantly faster response times to customer inquiries, leading to increased customer satisfaction and a more streamlined communication process.
Streamlined Operations
By taking over routine tasks, Top Virtual Assistant enables clients to focus on core business activities, leading to streamlined operations and increased productivity.
Adaptability to Client Needs
The team is noted for their ability to quickly adapt to client-specific processes and requirements, ensuring a seamless integration into existing workflows.
Areas for Improvement in Reporting
While clients are generally satisfied, some have suggested more detailed performance analytics and insights to further enhance their understanding of task progress and outcomes.
Proactive and Flexible
The team is noted for their proactive approach, often going beyond basic task completion to understand client goals and tailor their work accordingly. They are flexible and responsive to client feedback and changes.
Back Office Outsourcing for Financial Services Firm
Back Office Outsourcing
$10,000 to $49,999
May - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their understanding of compliance procedures and structured approach reassured both clients and advisors."
Jul 11, 2025
CEO, Fin Core Advisors
Sharon Hodges
Financial services
England
51-200 Employees
Online Review
Top Virtual Assistant provided administrative support to a financial services firm. The team managed onboarding workflows, coordinated calendars, and updated CRM records.
Thanks to Top Virtual Assistant's work, the client saw a 40% reduction in onboarding time and a 98% increase in compliance document submission accuracy. The team followed the client's compliance tracking workflows and delivered weekly progress reports. The team's structured approach stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Fin Core Advisors
Describe what your company does in a single sentence.
Fin Core Advisors is a boutique firm offering financial planning and wealth management.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Top Virtual Assistant to accomplish?
We needed support managing client onboarding tasks—appointment scheduling, document requests, compliance reminders, and CRM updates
SOLUTION
How did you find Top Virtual Assistant?
Online Search
Why did you select Top Virtual Assistant over others?
High ratings
Good value for cost
Referred to me
How many teammates from Top Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Onboarding workflows and compliance checklist tracking Calendar coordination for advisor meetings Preparation and organization of intake packets CRM tagging and record updates
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Onboarding time reduced by 40%, compliance document submission accuracy increased to 98%, and administrative team saved over 12 hours/week.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They followed our compliance tracking workflows perfectly and delivered weekly summaries.
What was your primary form of communication with Top Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their understanding of compliance procedures and structured approach reassured both clients and advisors.
Are there any areas for improvement or something Top Virtual Assistant could have done differently?
More standardized compliance guidance could reduce initial training, but overall performance was strong.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Virtual Assistant Services for Healthcare Clinic
Call Center ServicesCustomer Service Outsourcing
$10,000 to $49,999
Oct. 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their sensitivity and professionalism when dealing with patient data ensured compliance and trust."
Jul 11, 2025
Director, Health Bridge Clinic
Patty Nolan
Other industries
Northeast - USA
11-50 Employees
Online Review
Top Virtual Assistant provided virtual assistant services for a healthcare clinic. The team's tasks included scheduling appointments, sending reminders, verifying insurance, and managing intake documentation.
Thanks to Top Virtual Assistant's work, the client saw a 25% decrease in no-show rates, a 35% reduction in front-desk administrative time, and a significant improvement in patient intake completeness. The team was professional, timely, and compliant with the client's data sensitivity requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Health Bridge Clinic
Describe what your company does in a single sentence.
HealthBridge Clinic offers outpatient therapy and diagnostic services at multiple locations.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Top Virtual Assistant to accomplish?
We needed help with appointment scheduling, patient reminders, insurance verification, and intake documentation.
SOLUTION
How did you find Top Virtual Assistant?
Online Search
Why did you select Top Virtual Assistant over others?
High ratings
Good value for cost
Referred to me
How many teammates from Top Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Patient intake and insurance pre-checks Automated reminders (email/text) Document collection and organization Follow-up on missed appointments
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
No-show rates dropped by 25%, front-desk administrative time reduced by 35%, and patient intake completeness improved significantly.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Configuration in our EMR system took just two days, and deliverables were consistently met per weekly schedule.
What was your primary form of communication with Top Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their sensitivity and professionalism when dealing with patient data ensured compliance and trust.
Are there any areas for improvement or something Top Virtual Assistant could have done differently?
A brief training session on insurance codes could enhance onboarding speed, but it was addressed quickly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Back Office Outsourcing for Environmental Monitoring Company
Back Office Outsourcing
$10,000 to $49,999
Sep. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They provided smooth and efficient service from start to finish."
Jul 11, 2025
CEO, Eco Track Solutions
Matthew Allen
Other industries
South - USA
11-50 Employees
Online Review
Top Virtual Assistant provided virtual assistant services for an environmental monitoring solutions company. Their tasks included managing calendars, triaging emails, and coordinating with the field team.
Top Virtual Assistant helped the client achieve a 90% drop in calendar conflicts, a 60% improvement in client response time, and a savings of over 15 hours per week for the project teams. The team was efficient, proactive, and transparent in their communication via email and weekly status calls.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Eco Track Solutions
Describe what your company does in a single sentence.
EcoTrack Solutions provides IoT-enabled environmental monitoring services to public and private sectors.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Top Virtual Assistant to accomplish?
We needed assistance with calendar management, email triage, client follow-ups, and field team coordination to free up time for core operations.
SOLUTION
How did you find Top Virtual Assistant?
Online Search
Why did you select Top Virtual Assistant over others?
High ratings
Good value for cost
Referred to me
How many teammates from Top Virtual Assistant were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Full calendar oversight with automated scheduling Email filtering and response templates Coordination with on-site teams CRM updates and weekly reporting
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Calendar conflicts dropped by 90%, client response time improved by 60%, and our project teams now save over 15 hours/week.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Onboarding was completed in under a week. Weekly status calls ensured transparent progress and timely delivery of tasks.
What was your primary form of communication with Top Virtual Assistant?
Email or Messaging App
What did you find most impressive or unique about this company?
Their initiative—anticipating needs and suggesting process optimizations without constant supervision.
Are there any areas for improvement or something Top Virtual Assistant could have done differently?
None significant—they provided smooth and efficient service from start to finish.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 71-73 of
73 Reviews
Our Story
We are a global, fully managed team of vetted, virtual assistants supported by operations managers, supervisors and AI. Our mission is to simplify founders’ daily operations—calendar, email, research, travel, CRM, billing and more, while maintaining strict NDAs, bank‑level security and ongoing quality control. Trusted worldwide with high client ratings, we deliver dedicated reps, success managers, 24/7 team options and tailored roles.
Meet the Team
Jay SarCEO & CO. Founder
What Sets Us Apart
1. Direct Employment Model, Not a Marketplace
Every VA is our full-time employee, rigorously vetted, continuously trained, and equipped with redundant infrastructure. No freelancers. No turnover risk. Just accountable, invested professionals who stay committed to your business long-term.
2. Precision Matching, Not Candidate Pools
We hand-select one dedicated VA based on skills, industry fit, and working style. No résumé stacks to screen. No trial-and-error cycles. A fully integrated professional embedded in your operations within 48 hours.
3. Proactive Partnership, Not Task Completion
Our VAs anticipate needs, flag risks, and propose solutions unprompted. Backed by a dedicated client success manager, we deliver strategic operational support that evolves with your business, never just a checklist.
Premier Verified means Clutch independently confirmed Top Virtual Assistant is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 27 verified client reviews averaging 5.0 stars.
1700 Market StreetPhiladelphia, PA,
United States19103
10 - 15
161 Bay StreetM5J 2T2
21 - 30
10 Potsdamer Platz10785
16 - 20
10 Rue de la Paix75002
10 - 15
1 Martin Place2000
2 - 5
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