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Top Virtual Assistant

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Run Your Business. We'll Handle the Rest.

Top Virtual Assistant is a fully managed virtual assistant company that connects growing businesses with the top 0.5% of vetted, trained, and professionally managed remote talent. Companies searching for a reliable virtual assistant service  without the cost of local hiring, the risk of a bad hire, or the burden of day-to-day oversight, choose Top Virtual Assistant to run their recurring administrative and operational tasks so leadership can focus on growth.

What does Top Virtual Assistant do? We provide dedicated virtual assistants across Personal Productivity and Executive Support, HR, Admin and Finance, Sales Development, Marketing, Customer Service, Healthcare support, Real Estate assistance, Software Development support, and US-based talent. Every assistant is background-checked and matched to your industry, tools, and workflows, with a dedicated account manager supervising quality, daily reporting, and performance.

How does the free trial work? Every engagement can start with a free trial — experience a matched, dedicated virtual assistant with no upfront payment and no long-term contract. You only continue if the fit is right, and your assistant can be replaced free of charge at any time

Why hire a virtual assistant through Top Virtual Assistant instead of hiring locally? Our flexible monthly plans (part-time and full-time, up to 160 hours per month) replace the expense of benefits, office space, and recruiting cycles. Your matched assistant typically starts within days — most matches complete in about 7 days — and a backup assistant plus a personal account manager are built into every plan. Plans scale up or down as your workload changes, with no hidden fees and no lock-in.

Is Top Virtual Assistant secure and compliant? Yes. We are SOC 2 certified, ISO 27001 compliant, HIPAA compliant, and a PCI DSS Level 1 provider. Every assistant works under signed NDAs with restricted data access and monitored logins, making us a safe choice.

  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Philadelphia, PA
  • Year founded
    Founded 2020
  • Timezones

Overview by:

Reviewer avatar
Jay Sar
CEO & CO. Founder About the Team

37 Timezones that we service

ACT
Australia Central Time (ACT)
AGT
Argentina Standard Time (AGT)
ART
(Arabic) Egypt Standard Time (ART)
AST
Arabia Standard Time (AST)
AET
Australia Eastern Time (AET)
BST
Bangladesh Standard Time (BST)
BET
Brazil Eastern Time (BET)
CET
Central European Time (CET)
CAT
Central African Time (CAT)
CNT
Canada Newfoundland Time (CNT)
COT
Colombia Time (COT)
CST
Central Standard Time (CST)
EAT
Eastern African Time (EAT)
CTT
China Taiwan Time (CTT)
EST
Eastern Standard Time (EST)
EET
Eastern European Time (EET)
GMT
Greenwich Mean Time (GMT)
GST
Gulf Standard Time (GST)
HST
Hawaii Standard Time (HST)
IDT
Israel Daylight Time (IDT)
IET
Indiana Eastern Standard Time (IET)
IST
India Standard Time (IST)
JST
Japan Standard Time (JST)
MET
Middle East Time (MET)
MIT
Midway Islands Time (MIT)
MST
Mountain Standard Time (MST)
NET
Near East Time (NET)
NST
New Zealand Standard Time (NST)
PNT
Phoenix Standard Time (PNT)
PRT
Puerto Rico and US Virgin Islands Time (PRT)
PST
Pacific Standard Time (PST)
PLT
Pakistan Lahore Time (PLT)
SAST
South African Standard Time (SAST)
SGT
Singapore Standard Time (SGT)
SST
Solomon Standard Time (SST)
UTC
Universal Coordinated Time (UTC)
VST
Vietnam Standard Time (VST)

5 Locations

  • Philadelphia , PA
  • Toronto , Canada
  • Berlin , Germany
  • Paris , France
  • Sydney , Australia

Service Lines
Back Office Outsourcing
30%
Content Writing Services
30%
Search Engine Optimization
20%
Call Center Services
10%
Social Media Marketing
10%
Select Focus Area
Back Office Outsourcing
Virtual Assistant
30%
Medical Billing Services
20%
Claims Processing
10%
Data Entry & Processing
10%
Legal Outsourcing
10%
Revenue Cycle Management
10%
Writing & Content Creation Outsourcing
10%
Inbound Services
Virtual receptionist
60%
Answering services
30%
Inbound appointment scheduling
10%
Content Writing Services Focus
Technical Writing
20%
SOP Writing
15%
Business Plan Writing
10%
Case Study Writing
10%
Editing and Proofreading Services
10%
Grant Writing
10%
Product Description Writing
10%
Speech writing
10%
Resume Writing
5%
Influencer Marketing Platforms
Tik Tok Influencer Marketing
35%
Instagram Influencer Marketing
30%
LinkedIn Influencer Marketing
20%
YouTube Influencer Marketing
15%
Influencer Marketing Services
Micro-Influencer Marketing
30%
Influencer Identification & Recruitment
25%
Influencer Management
25%
Influencer Campaign Reporting
20%
Outbound Services
B2C Telemarketing & telesales
25%
Collections Recovery Services
25%
Customer Surveys & Market Research Calls
25%
Third party verification
25%
Platform SEO Focus
Shopify SEO
20%
WordPress SEO
20%
Baidu SEO
10%
Daum SEO
10%
Magento SEO
10%
Squarespace SEO
10%
Yahoo SEO
10%
YouTube SEO
10%
SEO Focus
Amazon SEO Services
10%
Content development
10%
Generative Engine Optimization
10%
Local search
10%
Multilingual SEO
10%
On site optimization
10%
Technical SEO
10%
Video SEO Services
10%
Voice Search Optimization
10%
Website Migration
10%
Social Media Focus
Facebook Advertising
20%
Influencer Marketing
10%
Instagram Advertising
10%
LinkedIn Advertising
10%
Pinterest Advertising
10%
Reddit Advertising
10%
Snapchat Advertising
10%
Tik Tok Advertising
10%
Twitter Advertising
10%
Industries
Business services
10%
Consumer products & services
10%
Financial services
10%
Hospitality & leisure
10%
Information technology
10%
Medical
10%
Other industries
10%
Real estate
10%
Retail
10%
eCommerce
10%
Clients
Small Business (<$10M)
65%
Midmarket ($10M - $1B)
25%
Enterprise (>$1B)
10%
Certified in:
Back Office Outsourcing Call Center Services Answering services Virtual Assistant Data Entry & Processing Inbound appointment scheduling

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate Undisclosed
Rating for cost 5 /5

What Clients Have Said

Top Virtual Assistant is praised for offering good value for cost, with clients noting improved efficiency and responsiveness. Specific project costs include $22,000 for a real estate engagement, and $134,000 for a property management setup. Overall, they deliver reliable and professional services.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 59 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
Learn more about SEO pricing

Select a service to see pricing information

Top Virtual Assistant Review Insights

Overall Review Rating

5.0
  • Quality 5.0
  • Schedule 5.0
  • Cost 5.0
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Proactive and Flexible

    The team is noted for their proactive approach, often going beyond basic task completion to understand client goals and tailor their work accordingly. They are flexible and responsive to client feedback and changes.

  • Effective Communication

    Clients commend the team for their clear and consistent communication, using tools like email, Slack, and virtual meetings to keep everyone informed and aligned.

  • Areas for Improvement in Reporting

    While clients are generally satisfied, some have suggested more detailed performance analytics and insights to further enhance their understanding of task progress and outcomes.

  • High Customer Satisfaction

    Top Virtual Assistant has helped clients achieve higher customer satisfaction scores by providing prompt and professional support, leading to better engagement and retention.

  • Strong Industry Expertise

    Top Virtual Assistant's team is well-versed in various industries, including real estate, logistics, and customer service, which allows for a smooth onboarding process and efficient service delivery.

  • Improved Response Times

    Many clients have experienced significantly faster response times to customer inquiries, leading to increased customer satisfaction and a more streamlined communication process.

Top Virtual Assistant Reviews

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Services
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Industry
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PPC & Content Marketing for SaaS Startup

  • Content Marketing Pay Per Click
  • $10,000 to $49,999
  • Dec. 2024 - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They implemented smart bidding strategies and wrote landing‑page copy that boosted demo requests significantly."

Jul 15, 2025
CEO, Digital Edge
Leticia Arnold
  • Advertising & marketing
  • Canada
  • 11-50 Employees
  • Online Review

Top Virtual Assistant provided PPC services for a SaaS startup. The team set up Google Ads, created search and display ads, conducted keyword research, and built A/B landing pages.

Back Office Outsourcing for Home Decor E-Commerce Store

  • Back Office Outsourcing Business Continuity Management Digital Asset Management
  • Virtual Assistant
  • $10,000 to $49,999
  • Oct. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their proactive stock alerts and clear reports allowed us to avoid out‑of‑stock situations."

Jul 15, 2025
Owner, E‑Com Emporium
Bernice Pitts
  • eCommerce
  • Somaroboro, South Africa
  • 11-50 Employees
  • Online Review

Top Virtual Assistant provided logistics management services for a home decor e-commerce store. The team handled order processing, inventory management, customer messaging, and returns handling.

Social Media Marketing for Fitness Studio

  • Social Media Marketing
  • $10,000 to $49,999
  • Dec. 2024 - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They researched trending fitness topics and proposed weekly reel ideas."

Jul 14, 2025
CEO, Bright Wave Marketing
Sara Hines
  • Other industries
  • Northwest Territories, Canada
  • 11-50 Employees
  • Online Review

Top Virtual Assistant provided social media marketing services for a fitness studio. The team created a content calendar, designed Canva visuals, drafted captions, posted regularly, and ran Facebook ads.

Sales Outsourcing for B2B Cloud Software Firm

  • Call Center Services Sales Outsourcing
  • $10,000 to $49,999
  • Dec. 2024 - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They tailored every message to the recipient’s profile, including citing mutual LinkedIn groups and industry trends."

Jul 14, 2025
Owner, North Star Consulting
Charlotte
  • Other industries
  • England
  • 51-200 Employees
  • Online Review

Top Virtual Assistant provided sales outsourcing for a B2B cloud software firm. They set up lead generation tools, shortlisted HR executives, personalized LinkedIn messaging, and booked 15-20 calls each month.

Data Entry & Management for Market Research Firm

  • BI & Big Data Consulting & SI Back Office Outsourcing
  • $10,000 to $49,999
  • June - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their attention to detail—double-checking for duplicates and cross-referencing fields—was exceptional."

Jul 14, 2025
CEO, Phoenix Data Solutions
Katie Miller
  • Advertising & marketing
  • West - USA
  • 11-50 Employees
  • Online Review

Top Virtual Assistant handled data entry and management for a market research firm, importing data from Google Forms and PDFs, formatting it in Microsoft Excel with macros, and uploading it into Salesforce CRM.

Back Office Outsourcing for Digital Marketing Agency

  • Back Office Outsourcing Sales Outsourcing
  • $10,000 to $49,999
  • Sep. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their assistants were tech-savvy and required minimal training."

Jul 13, 2025
CEO, Summit Digital Solutions
Sebastian White
  • Advertising & marketing
  • Canada
  • 11-50 Employees
  • Online Review

Top Virtual Assistant provided a digital marketing agency with a dedicated virtual assistant who managed HubSpot data entry, B2B prospect list building, email scheduling, and client follow-up.

Back-Office Outsourcing for Legal Services Provider

  • Back Office Outsourcing
  • $10,000 to $49,999
  • Aug. - Nov. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their ability to handle legal-sensitive documentation with accuracy and discretion was remarkable."

Jul 12, 2025
Owner, Legal Bridge Partners
Andrea Everett
  • Legal
  • England
  • 11-50 Employees
  • Online Review

Top Virtual Assistant provided back-office support to a legal services provider. They conducted client intake calls, managed document requests, booked consultations, and prepared engagement agreements.

Back Office Outsourcing for Life Coaching Company

  • Back Office Outsourcing
  • $10,000 to $49,999
  • Oct. 2024 - Jan. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Onboarding took just three days, and task workflows were delivered consistently."

Jul 12, 2025
Owner, Bright Mind Coaching
Angelica Chamberlain
  • Education
  • Central - USA
  • 11-50 Employees
  • Online Review

Top Virtual Assistant provided administrative support for a life coaching company. Their tasks included managing appointment scheduling, responding to client inquiries, and handling social media posts.

Back Office Outsourcing for IT Services Company

  • Back Office Outsourcing
  • $10,000 to $49,999
  • Dec. 2024 - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their attention to service levels and transparent communication really boosted trust."

Jul 11, 2025
Owner, Tech Serve Pro
Taylor Sexton
  • Other industries
  • South Africa
  • 11-50 Employees
  • Online Review

Top Virtual Assistant provided back office support for an IT services company. The team was responsible for ticket intake and prioritization, SLA compliance tracking, and vendor invoice submissions.

Back Office Outsourcing for Travel Agency

  • Back Office Outsourcing
  • $10,000 to $49,999
  • Dec. 2024 - Mar. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"I was impressed by their calm and organized handling of last-minute changes during travel situations."

Jul 11, 2025
Owner, Travel Vista Tours
Sally Hartman
  • Other industries
  • Canada
  • 51-200 Employees
  • Online Review

Top Virtual Assistant provided back office support for a travel agency. The team was responsible for responding to emails, coordinating with guides and suppliers, designing itineraries, and managing inquiries.

Showing 61-70 of 73 Reviews

Our Story

We are a global, fully managed team of vetted, virtual assistants supported by operations managers, supervisors and AI. Our mission is to simplify founders’ daily operations—calendar, email, research, travel, CRM, billing and more, while maintaining strict NDAs, bank‑level security and ongoing quality control. Trusted worldwide with high client ratings, we deliver dedicated reps, success managers, 24/7 team options and tailored roles.

Meet the Team

Jay Sar

Jay SarCEO & CO. Founder

What Sets Us Apart

1. Direct Employment Model, Not a Marketplace

Every VA is our full-time employee, rigorously vetted, continuously trained, and equipped with redundant infrastructure. No freelancers. No turnover risk. Just accountable, invested professionals who stay committed to your business long-term.

2. Precision Matching, Not Candidate Pools

We hand-select one dedicated VA based on skills, industry fit, and working style. No résumé stacks to screen. No trial-and-error cycles. A fully integrated professional embedded in your operations within 48 hours.

3. Proactive Partnership, Not Task Completion

Our VAs anticipate needs, flag risks, and propose solutions unprompted. Backed by a dedicated client success manager, we deliver strategic operational support that evolves with your business, never just a checklist.

Quick Facts

27 Verified Clutch Clients

6 years in business

Tools and Technology

Microsoft Teams
Slack
Zoom
Google Meet
Skype for Business
Asana
Jira
Trello
Monday.com
ClickUp
Zoho Projects
Google Drive

Commonly Asked Questions

We intentionally limit each virtual assistant to working with a small handful of clients at a time, typically 2 to 3, ensuring every entrepreneur, executive, or startup we support receives dedicated attention, not divided focus. This approach allows our VAs to deeply understand your business, anticipate needs, and become a genuine extension of your team rather than just a task-completer. As we scale, we scale our team, not our ratios, so quality and responsiveness never slip.

Our onboarding process is structured, thorough, and designed to deliver a fully integrated virtual assistant within 48 hours, without disruption to your operations. 1. Discovery & Needs Analysis Every engagement begins with an in-depth consultation. We analyze your workflows, tool stack, communication preferences, and operational pain points. This ensures we fully understand your business before making any recommendation. 2. Strategic Matching We do not provide a pool of candidates. Based on the discovery phase, we hand-select one dedicated, pre-vetted virtual assistant whose skills, industry experience, and working style align precisely with your requirements. Every VA is a direct employee of Top Virtual Assistants, college-educated, trained, and equipped with redundant infrastructure. 3. Rapid, Structured Integration Your matched VA integrates into your systems, email, calendar, CRM (HubSpot, Salesforce, Pipedrive), project management tools (Asana, Trello, Monday.com), and communication platforms, within two business days. Full US-timezone alignment ensures real-time responsiveness from the outset. 4. Ongoing Performance Management A dedicated client success manager oversees the partnership, conducting regular performance reviews, gathering feedback, and ensuring continuous alignment with your evolving business needs. Our VAs also receive ongoing professional development, so capabilities grow alongside your requirements. 5. Risk-Free Validation Every engagement begins with a 7-day trial period, allowing you to evaluate fit, output, and integration quality with zero long-term commitment. The outcome is a scalable, professional support function embedded in your operations, delivering measurable productivity gains from week one.

Our project management process is built on transparency, accountability, and seamless collaboration, ensuring every task is tracked, deadlines are met, and you maintain full visibility without micromanaging. 1. Tool Alignment & System Setup We integrate directly into your existing project management ecosystem- Asana, Trello, Monday.com, ClickUp, Notion, or Jira. If you lack a formal system, we implement one tailored to your operations. Every VA is trained across leading platforms to ensure zero friction from day one. 2. Task Capture & Prioritization Tasks are captured through your preferred channels- email, Slack, voice notes, or direct PM tool input. Your VA then categorizes and prioritizes work based on urgency, dependencies, and your strategic objectives. Nothing slips through the cracks. 3. Structured Workflow Execution All assignments follow a clear lifecycle: captured → assigned → in progress → review → completed. Status updates are logged in real time, and your VA proactively flags bottlenecks, requests clarification, and surfaces opportunities for process improvement. 4. Daily & Weekly Reporting You receive consistent progress summaries, daily stand-up notes or weekly reports that detail completed tasks, pending items, blockers, and upcoming priorities. This cadence keeps you informed while protecting your time for high-level work. 5. Quality Assurance & Oversight Your dedicated client success manager conducts periodic audits of task output, turnaround times, and communication quality. We measure performance against agreed KPIs, not just activity, but outcomes that move your business forward. 6. Continuous Process Optimization As your VA masters your workflows, they document standard operating procedures and identify automation opportunities. Over time, your operation becomes leaner, faster, and increasingly scalable. The result is a disciplined, professional project management function that operates reliably in the background.

Our turnaround times are defined by clear service-level standards aligned with your operational priorities and enforced through consistent accountability, ensuring reliability without compromising quality. 1. Standard Task Completion Routine administrative tasks, calendar management, inbox organization, data entry, and research requests are typically completed within 4 to 8 business hours. Your VA operates in US time zones, so tasks assigned in the morning are often resolved by the end of the day. 2. Priority & Urgent Requests Time-sensitive assignments receive expedited handling. We establish clear protocols during onboarding to define what constitutes urgent versus standard priority, ensuring critical items are escalated and addressed within agreed timeframes, often within 1 to 2 hours. 3. Daily Response Acknowledgement All incoming tasks receive acknowledgement within 1 business hour during your VA's working window. Even when full resolution takes longer, you are never left wondering whether your request was received. 4. Complex & Multi-Stage Projects For larger initiatives, such as market research reports, SOP documentation, or integrated marketing campaigns, we provide an upfront timeline with defined milestones. Progress is tracked in your project management platform, with proactive updates at every stage. 5. Performance Monitoring & Accountability Turnaround time is a core KPI tracked by your client success manager. We review adherence metrics regularly and address any deviations before they become patterns. The 7-day trial period also validates that our speed and responsiveness meet your expectations from the start. 6. Scalable Capacity As your needs grow, your VA's hours and availability scale accordingly, ensuring consistent turnaround times even as task volume increases. The result is predictable, professional responsiveness that keeps your operations moving without delays or follow-ups.

Our collaboration model ensures your VA operates as a seamless extension of your team rather than an external vendor. 1. Communication Adapted to You We work within your preferred channels—Slack, Teams, Zoom, email, or direct messaging—with full US business hours availability for real-time discussion and rapid responses. 2. Embedded in Your Ecosystem Your VA operates directly inside your existing tools—Gmail/Outlook, HubSpot, Salesforce, Asana, Trello, Monday.com, Google Drive, Slack—eliminating platform friction from day one. 3. Structured Meeting Cadence We establish a rhythm aligned with your management style: daily standups, weekly strategy calls, or bi-weekly reviews. Your client success manager joins periodically to ensure the partnership continues delivering measurable value. 4. Asynchronous Collaboration For leaders who prefer minimal meetings, we leverage voice notes, Loom videos, and detailed written updates to maintain transparency without real-time interruptions. 5. Proactive, Not Reactive Our VAs flag issues before they escalate, propose solutions unprompted, and consistently identify what else can be delegated. This shifts the dynamic from task executor to strategic partner. 6. Client Success Oversight Beyond daily VA interactions, a dedicated client success manager conducts regular check-ins and performance reviews to ensure accountability and continuous improvement. 7. Documented Knowledge Base Every workflow and preference is captured in a living playbook, enabling smooth scaling and uninterrupted continuity as your needs evolve. The result is a trusted, high-touch partnership built on responsiveness, deep integration, and a shared commitment to your business outcomes.

Premier Verified means Clutch independently confirmed Top Virtual Assistant is a legally registered business,
financially sound (Creditsafe: Low Risk), and backed by 27 verified client reviews averaging 5.0 stars.

Learn More
Verified Client Reviews
27
Overall Review Rating
5
Source
Clutch
Last Updated
October 2, 2026

Business Entity

Business Entity Name Virtual Assistant Agency Ltd
Source Companies House
Jurisdiction of Formation United Kingdom
Date of Formation April 7, 2024
Status Active
Last Updated October 9, 2025
ID 15624185

Credit Report Results

International Credit Risk Assessment Low Risk
Source Creditsafe
Last Updated October 9, 2025
Learn More About The Clutch Verification Process

Locations (5)

1700 Market Street Philadelphia, PA, United States 19103

10 - 15

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