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Opsis CX Solutions is a U.S.-based contact center outsourcing and customer experience partner that helps businesses improve speed to lead, customer engagement, appointment setting, lead qualification, and customer support operations.
We provide flexible staffing solutions through both employee and contractor-based models, allowing our clients to scale quickly while maintaining quality, accountability, and performance. Our services include inbound and outbound contact center support, lead follow-up, appointment scheduling, customer service, quality assurance, reporting, workforce management, and AI-assisted customer engagement.
What sets us apart is our operational focus. We don't just provide agents—we build the processes, training programs, quality standards, and reporting frameworks that drive measurable business results. Every engagement is supported by structured onboarding, performance monitoring, quality reviews, and transparent reporting so our clients always understand the impact of their investment.
Whether supporting a growing local business or a multi-location organization, Opsis CX Solutions helps companies create exceptional customer experiences while reducing operational burden and increasing revenue opportunities.
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Min project size
Undisclosed
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Hourly rate
< $25 / hr
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Employees
10 - 49
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Year founded
Founded 2025
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Our Story
Opsis CX Solutions was founded on a simple belief: every customer interaction matters. Too many businesses lose opportunities because leads are not contacted quickly enough, customer inquiries go unanswered, or internal teams are stretched too thin to deliver the experience customers expect. We created Opsis CX Solutions to solve those challenges by providing reliable, scalable contact center support backed by strong operational processes and accountability. Our mission is to help organization
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