Top Help Desk Services in Poland

Ratings Updated: May 21, 2026

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59 Companies

Country: Poland

List of the Top Poland Outsourced Help Desk Services

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Arpino Sp. z o.o.

Not yet reviewed

$50,000+

$50 - $99 / hr

2 - 9

Warszawa, Poland

Services provided

10% IT Managed Services

10% Cloud Consulting & SI

10% Custom Software Development +13

10% Mobile App Development

10% UX/UI Design

10% Web Design

7% IT Staff Augmentation

5% Application Testing

5% Architectural Design

5% BI & Big Data Consulting & SI

5% CRM Consulting and SI

5% E-Commerce Development

5% IT Strategy Consulting

1% Application Management & Support

1% Business Consulting

1% HR Consulting

Focus Areas

10% Help desk

30% Hardware

30% Managed Software Application & Solutions +4

10% Disaster Recovery

10% Managed Hosting Services

5% Network

5% Security

Arpino Sp. Z o.o. Is a software development company. Launched in 2018, the team focuses on Custom Software Development and UX/UI Design.
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ALLSTARSIT

4.9 43 reviews

$25,000+

$25 - $49 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

10% IT Managed Services

20% IT Staff Augmentation

10% Accounting +7

10% Back Office Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Staffing

5% Customer Service Outsourcing

5% PEO/Employee Leasing

Focus Areas

20% Help desk

20% Disaster Recovery

20% Managed Software Application & Solutions +2

20% Network

20% Security

ALLSTARSIT is a Managed IT Services provider specializing in staff augmentation and IT management. According to reviews, 100% of clients highlight their professionalism, responsiveness, and commitment to delivering on time. While remote work poses a long-term concern, the overall partnership experience is positive and reliable.

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Reviews mention Unique expertise
Clients have noted ALLSTARSIT's unique expertise in building dedicated teams, particularly in AI recruitment. One CEO highlighted their impressive adaptability and deep knowledge, which contributed to a 30% reduction in time-to-hire and successful project outcomes. Overall, feedback reflects a strong sentiment towards their specialized skills and effective project management, with no areas for improvement identified.

IT Staff Augmentation for Software Company

5.0 Aug 19, 2024

ALLSTARSIT's team impressed us with their deep expertise and ability to adapt quickly to our needs. Their project management was highly effective, with a strong focus on timely delivery and clear communication.
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Staff Augmentation & Recruiting for EdTech Solutions Co

5.0 Nov 1, 2023

What sets ALLSTARSIT apart is their keen attention to detail and the wide range of highly skilled technical candidates they offer. I appreciate their management approach, as they adhere to all agreements and consistently deliver everything on schedule with transparency.
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Tech Support Staff Aug for International HR Services Co

5.0 Jul 24, 2023

What truly impressed me was their professional recruiting team's ability to swiftly find outstanding candidates in the Latin America market, completely meeting our expectations. After a consultancy call with ALLSTARSIT experts, we determined the ideal country for hiring in our case.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of ALLSTARSIT highlight strong project management and effective BPO services, with clients noting a 40% reduction in operational costs and a 95% employee retention rate. One client praised their ability to establish a fully operational team in LATAM within four weeks, while others emphasized clear communication and adaptability to changing priorities. Overall, sentiment is highly positive, with no reported areas for improvement.
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0 of 1 Help desk reviews is 5 stars

Unknown avg. project cost

Help desk Experience

ALLSTARSIT has garnered positive feedback for their help desk services, with clients noting a 90% satisfaction rate regarding the quality of candidates and recruitment process. Reviewers emphasize the team's expertise in recruitment and effective communication, highlighting the project management skills of their personnel, particularly Alex. However, a recurring theme is the length of the recruitment process, with 70% of clients mentioning timelines as a challenge. Overall, clients appreciate their professionalism and dedication, with many recommending their services.
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1 of 1 IT Managed Services reviews are 5 stars

Unknown avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Dev Staff Augmentation for E-Commerce Marketing Platform
5.0 — ALLSTARSIT provides development staff augmentation for an e-commerce marketing platform. ALLSTARSIT provides three teams for the client, including one team of five developers and one team lead. Read more
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Atech

5.0 3 reviews

$5,000+

$150 - $199 / hr

50 - 249

Kraków, Poland

Services provided

30% IT Managed Services

50% Cloud Consulting & SI

20% IT Strategy Consulting

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Network +2

20% Other IT managed services

20% Security

Atech is a Managed IT Services provider specializing in IT Management and IT Support Services, including infrastructure management and security enhancements. The company has received predominantly positive feedback, with a reported 70% increase in IT perception and an above-average net CSAT score. Clients commend Atech for their proactive communication and supportive staff culture.

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Reviews mention Easy to work with
Atech Support Ltd has received consistently positive feedback regarding their ease of collaboration. Clients appreciate their adaptability, with one CFO noting, "Atech are very easy to work with; they worked around my schedule to minimize impact on the business." The company's technical knowledge and seamless implementation processes further contribute to a favorable working relationship, leading to a sentiment of satisfaction and confidence in Atech's capabilities.

Microsoft Cloud Implementation for Growth Fund

5.0 Feb 11, 2020

Atech are very easy to work with, they worked around my schedule to minimise the day to day impact on myself and the rest of the business.
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1 of 1 IT Managed Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

IT Support for VR Mental Health Care Company
5.0 — Atech Support Ltd provided IT services and support for a VR mental health care company. This included managed services, such as security, maintenance, and patching, for the client's Read more
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Industry Experience

Atech has demonstrated expertise across various industries, notably Financial Services, Healthcare, and Hospitality. In Financial Services, they successfully modernized IT infrastructure for a growth fund manager, enhancing scalability and security. Their work in Healthcare involved improving IT support and compliance for a VR company, significantly boosting user satisfaction. In Hospitality, Atech enabled a major hotel operator to consolidate and modernize their infrastructure, leading to substantial cost savings and improved customer experiences. Overall, feedback highlights Atech's technical proficiency, collaborative approach, and impactful solutions tailored to industry needs.
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Financial services Healthcare Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (3)

What Clients Have Said
Overall, Atech is perceived as offering excellent value for money, with clients highlighting clear and fair pricing structures. Parkwalk noted a significant cost-saving by eliminating capital expenditure through their MS365 license, while GLH experienced a 30% savings in the first year post-migration. Clients consistently praised Atech's ability to deliver high-quality services that meet specific needs without hidden costs, reinforcing a strong sentiment of satisfaction regarding the company's pricing and overall value.
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OChK

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Warszawa, Poland

Services provided

20% IT Managed Services

20% Cloud Consulting & SI

20% Custom Software Development +2

20% Cybersecurity

20% Generative AI

Focus Areas

15% Help desk

20% Disaster Recovery

20% Security +3

15% Cloud Server Migration

15% Governance & Compliance Assessments

15% Network

OChK is a cloud consulting & SI company. Their team is in Warszawa, Poland and provides cloud consulting & SI and Cybersecurity.
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Infopulse

4.7 10 reviews

$50,000+

$50 - $99 / hr

1,000 - 9,999

Łódź, Poland

Services provided

15% IT Managed Services

10% Custom Software Development

10% Cybersecurity +10

10% Enterprise App Modernization

10% IT Strategy Consulting

10% Web Design

5% AI Development

5% Application Management & Support

5% Application Testing

5% BI & Big Data Consulting & SI

5% Cloud Consulting & SI

5% Mobile App Development

5% Robotics Process Automation

Focus Areas

20% Help desk

20% Managed Hosting Services

20% Managed Software Application & Solutions +6

10% Network

10% Security

5% Disaster Recovery

5% Hardware

5% Other IT managed services

5% Telecom

Infopulse is an IT company specializing in Managed IT Services and IT Support Services, providing expertise in complex projects such as Office 365 migrations and SAP S/4HANA implementations. They received positive feedback for their efficiency, strong project management, and problem-solving skills, with 100% of reviewers expressing satisfaction with their services. Clients noted effective communication and a committed approach to addressing challenges.

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Reviews mention Exceeds expectations
Infopulse has consistently exceeded client expectations, particularly in technical skill and project management. One client highlighted their impressive technical abilities and responsiveness, stating that the team not only met but surpassed their needs. The project manager and developers effectively collaborated with the client's internal team, leading to a successful intranet portal that delighted the user base. Overall, the feedback reflects a strong sentiment of satisfaction and admiration for Infopulse's services.

SharePoint Development for Tech Consulting Company

5.0 Jan 29, 2019

Their project management skills are excellent. They not only meet our needs consistently, but they exceed our expectations.
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2 of 2 IT Managed Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Migration to Office 365 for Lighting Manufacturer
5.0 — After examining server activity, Infopulse synchronized Azure Active Directories for a lighting manufacturer. They centralized all email activity from three separate providers to Microsoft Read more
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (3) $10,000 to $49,000 (1)

What Clients Have Said
Infopulse has garnered positive feedback regarding its cost-effectiveness and overall value. Clients appreciate the competitive pricing, with one noting a €13,000 investment yielding a quick ROI. Another client highlighted that Infopulse's services allowed them to reduce costs while maintaining quality, stating, "their ability to recruit in a tight market is a huge asset." Overall, clients find Infopulse to deliver high-quality work that meets expectations, providing significant value for the investment made.
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Germany (2) Ukraine (2) Denmark (1) France (1) Ireland (1) Italy (1) Sweden (1) United States (1)

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Serwis.eu

Not yet reviewed

Undisclosed

$25 - $49 / hr

Freelancer

Szczecin, Poland

Services provided

30% IT Managed Services

10% CRM Consulting and SI

10% Cloud Consulting & SI +5

10% Cybersecurity

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Web Development

Focus Areas

20% Help desk

20% Cloud Server Migration

20% Hardware +2

20% Network

20% Security

Serwis.eu is an IT managed services company in Szczecin, Poland. They focus on IT managed services and IT strategy consulting and were established in 2002.
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Saffron

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Gdańsk, Poland

Services provided

20% IT Managed Services

30% Application Testing

30% Custom Software Development +2

10% Cybersecurity

10% IT Strategy Consulting

Focus Areas

10% Help desk

15% Managed Software Application & Solutions

15% Other IT managed services +6

15% Security

10% Disaster Recovery

10% Hardware

10% Managed Hosting Services

10% Network

5% Telecom

Saffron is a Gdańsk, Poland-based software development firm. They focus on Custom Software Development and Application Testing and were launched in 2015.
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Ciklum

4.8 7 reviews

$25,000+

$25 - $49 / hr

1,000 - 9,999

Gdańsk, Poland

Services provided

10% IT Managed Services

30% Custom Software Development

20% E-Commerce Development +4

15% BI & Big Data Consulting & SI

13% Application Testing

10% Web Design

2% Cybersecurity

Focus Areas

20% Help desk

20% Disaster Recovery

20% Network +2

20% Other IT managed services

20% Security

Ciklum is a professional IT outsourcing and software development company, providing services such as development resources, software and hardware solutions, and managed services. According to client feedback, 100% of reviewers commend their professionalism and capacity to integrate seamlessly with client teams. While the quality of their workforce and management is noted positively, 17% suggest improvements in areas like bug resolution and recruitment speed.

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Reviews mention Timely
Clients generally express a positive sentiment regarding Ciklum's timeliness in project management. One reviewer highlighted their 'fast and responsive' approach, meeting project management expectations through effective use of tools like Trello and Slack. However, there were instances where technical requirements took extra time to resolve, indicating room for improvement in handling bugs without additional charges. Overall, Ciklum is regarded as a reliable partner in terms of timely delivery.

Software Dev for Homeware Portal

4.0 Jul 22, 2019

They were fast and responsive, perfectly meeting our project management expectations. We used Trello and Slack to track the project.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Ciklum as a cost-effective option for software development and staffing, often highlighting their competitive pricing compared to local alternatives. For instance, one client noted they sought Ciklum specifically for a more affordable solution than offerings in Israel. However, some reviews suggest that while pricing is transparent, a tiered model based on team member salaries could enhance value. Overall, the sentiment reflects satisfaction with the balance of cost and quality in Ciklum's services.
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United States (2) Germany (1) Israel (1) Netherlands (1) Switzerland (1)

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Gdańsk, Poland

Jana z Kolna 11
Gdańsk, Poland 80-864
101 - 150

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ConSol Software GmbH

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

20% IT Managed Services

30% Custom Software Development

15% DevOps Managed Services +3

15% Generative AI

10% Application Management & Support

10% Cloud Consulting & SI

Focus Areas

10% Help desk

20% Cloud Server Migration

20% Managed Hosting Services +3

20% Managed Software Application & Solutions

20% Other IT managed services

10% Security

Launched in 1984, ConSol Software GmbH is a software development company. The agency provides Custom Software Development and IT managed services, and is midsize.
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Kraków, Poland

3 Stańczyka, Kraków, 30-126, Poland
Kraków, Poland 30-126
16 - 20

+48-12-6391-800

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Andersen Inc.

2 Atmosphere Apps

3 Billennium

4 Infolet

5 Team Connect Ltd.

6 Centuria

7 B3 Consulting Poland

8 RITS Professional Services sp. z o.o.

9 Epinote

10 Dynevo Group

11 NATEK

12 Cloudica

13 EBIS

14 ITELENCE

15 summ-it

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 Poland Outsourced Help Desk Services

Andersen Inc.

$50,000+

$50 - $99 / hr

1,000 - 9,999

Warszawa, Poland

Ability to deliver

39.3/40.0

20/20 Reviews

10/10 Clients & Experience

9.3/10 Market Presence

Service focus

15% IT Managed Services

10% Help desk

85% Other

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Atmosphere Apps

$25,000+

$100 - $149 / hr

10 - 49

Rzeszów, Poland

Ability to deliver

35.3/40.0

16.2/20 Reviews

10/10 Clients & Experience

9.2/10 Market Presence

Service focus

10% IT Managed Services

10% Help desk

90% Other

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Billennium

Undisclosed

Undisclosed

1,000 - 9,999

Warszawa, Poland

Ability to deliver

27.9/40.0

16.2/20 Reviews

2.4/10 Clients & Experience

9.4/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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Infolet

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Ability to deliver

27.1/40.0

16.6/20 Reviews

3.8/10 Clients & Experience

6.7/10 Market Presence

Service focus

50% IT Managed Services

10% Help desk

50% Other

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Team Connect Ltd.

$10,000+

$25 - $49 / hr

50 - 249

Warszawa, Poland

Ability to deliver

31/40.0

16.6/20 Reviews

7.8/10 Clients & Experience

6.6/10 Market Presence

Service focus

15% IT Managed Services

15% Help desk

85% Other

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Centuria

Undisclosed

$50 - $99 / hr

10 - 49

Poznań, Poland

Ability to deliver

28.2/40.0

16.2/20 Reviews

6.4/10 Clients & Experience

5.6/10 Market Presence

Service focus

71% IT Managed Services

10% Help desk

29% Other

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B3 Consulting Poland

$10,000+

$25 - $49 / hr

50 - 249

Warszawa, Poland

Ability to deliver

28.9/40.0

17.2/20 Reviews

5.3/10 Clients & Experience

6.4/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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RITS Professional Services sp. z o.o.

$1,000+

$25 - $49 / hr

250 - 999

Warszawa, Poland

Ability to deliver

24.5/40.0

15.2/20 Reviews

4/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% IT Managed Services

10% Help desk

70% Other

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Epinote

Undisclosed

Undisclosed

10 - 49

Lublin, Poland

Ability to deliver

25.3/40.0

16.2/20 Reviews

3/10 Clients & Experience

6.1/10 Market Presence

Service focus

50% IT Managed Services

10% Help desk

50% Other

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Dynevo Group

$50,000+

$25 - $49 / hr

10 - 49

Warszawa, Poland

Ability to deliver

28.1/40.0

16.8/20 Reviews

6.5/10 Clients & Experience

4.8/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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NATEK

$250,000+

$50 - $99 / hr

250 - 999

Warszawa, Poland

Ability to deliver

24.8/40.0

18.6/20 Reviews

0.6/10 Clients & Experience

5.6/10 Market Presence

Service focus

10% IT Managed Services

15% Help desk

90% Other

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Cloudica

$5,000+

$50 - $99 / hr

10 - 49

Warszawa, Poland

Ability to deliver

25/40.0

16.2/20 Reviews

2.8/10 Clients & Experience

6/10 Market Presence

Service focus

10% IT Managed Services

30% Help desk

90% Other

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EBIS

$1,000+

$50 - $99 / hr

10 - 49

Kraków, Poland

Ability to deliver

25.6/40.0

16.2/20 Reviews

3.6/10 Clients & Experience

5.9/10 Market Presence

Service focus

20% IT Managed Services

10% Help desk

80% Other

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ITELENCE

$5,000+

$25 - $49 / hr

50 - 249

Warszawa, Poland

Ability to deliver

22.8/40.0

17.6/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

15% IT Managed Services

30% Help desk

85% Other

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summ-it

$5,000+

$50 - $99 / hr

50 - 249

Poznań, Poland

Ability to deliver

25/40.0

16.2/20 Reviews

3.6/10 Clients & Experience

5.2/10 Market Presence

Service focus

15% IT Managed Services

10% Help desk

85% Other

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HQ Networks

Undisclosed

Undisclosed

2 - 9

Poznań, Poland

Ability to deliver

21.7/40.0

16.4/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

80% IT Managed Services

15% Help desk

20% Other

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Net Complex

$1,000+

$25 - $49 / hr

10 - 49

Bielsko-Biała, Poland

Ability to deliver

23.8/40.0

16.2/20 Reviews

1.3/10 Clients & Experience

6.3/10 Market Presence

Service focus

15% IT Managed Services

20% Help desk

85% Other

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IT Touch

$25,000+

$50 - $99 / hr

50 - 249

Warszawa, Poland

Ability to deliver

20.2/40.0

15.6/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

20% IT Managed Services

15% Help desk

80% Other

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ZanReal

Undisclosed

$50 - $99 / hr

2 - 9

Rybnik, Poland

Ability to deliver

22.3/40.0

17/20 Reviews

0.7/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% IT Managed Services

10% Help desk

90% Other

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OPGK Software

Undisclosed

Undisclosed

50 - 249

Rzeszów, Poland

Ability to deliver

21.1/40.0

16.2/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% IT Managed Services

10% Help desk

90% Other

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ScienceSoft

$5,000+

$50 - $99 / hr

250 - 999

Warszawa, Poland

Ability to deliver

37/40.0

17/20 Reviews

10/10 Clients & Experience

10/10 Market Presence

Service focus

25% IT Managed Services

95% Help desk

75% Other

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DC9 Group

$1,000+

$100 - $149 / hr

10 - 49

Warszawa, Poland

Ability to deliver

12/40.0

0/20 Reviews

8/10 Clients & Experience

4/10 Market Presence

Service focus

35% IT Managed Services

30% Help desk

65% Other

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Craftware

$10,000+

$50 - $99 / hr

250 - 999

Warszawa, Poland

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

50% IT Managed Services

45% Help desk

50% Other

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Global IT Solutions

$5,000+

$25 - $49 / hr

10 - 49

Gdynia, Poland

Ability to deliver

7.6/40.0

0/20 Reviews

3/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% IT Managed Services

30% Help desk

20% Other

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Hostovita.pl

Undisclosed

Undisclosed

10 - 49

Rzeszów, Poland

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

60% IT Managed Services

20% Help desk

40% Other

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net-o-logy

$5,000+

$50 - $99 / hr

50 - 249

Katowice, Poland

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

40% IT Managed Services

20% Help desk

60% Other

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Seargin

$25,000+

$25 - $49 / hr

1,000 - 9,999

Gdańsk, Poland

Ability to deliver

23.3/40.0

16.2/20 Reviews

0.4/10 Clients & Experience

6.7/10 Market Presence

Service focus

10% IT Managed Services

15% Help desk

90% Other

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MWT Solutions S. A.

Undisclosed

Undisclosed

50 - 249

Poznań, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% IT Managed Services

50% Help desk

60% Other

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Luxbit - obsługa IT

Undisclosed

$25 - $49 / hr

2 - 9

Warszawa, Poland

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

20% IT Managed Services

100% Help desk

80% Other

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Hi Frankie Agency

$1,000+

$25 - $49 / hr

2 - 9

Straszęcin, Poland

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

20% IT Managed Services

100% Help desk

80% Other

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