Your Technology Partner

Ciklum is a top-five global Software Engineering and Solutions Company. We deliver software engineering excellence to Fortune 500 and fast-growing organisations around the world.

Our 3,000+ Developers provide the clients with a range of services including Software development teams, QA, R&D, IoT, Big Data, Product development and Consulting.

What do you get with Ciklum?

  • Up to 50% savings compared to local resources
  • Access to 357,000 IT specialists
  • 90% retention rate in team
  • Increased productivity by 70%
  • 2x faster time to market

 

SERVICES:

  • Extended development teams
  • Product development
  • App development
  • QA
  • DevOps
  • IoT
  • Big Data

 

5 QUICK FACTS IN 5 SECONDS

  1. 25 our customers reached the IPO stage with Ciklum teams
  2. Work with Top-10 EU companies in gaming, advertising, banking, and fintech
  3. The first company in Europe to receive IC Agile certification
  4. Leader in top-100 world's outsourcing services providers
  5. We have native speakers in 15 languages
 
$10,000+
 
$25 - $49 / hr
 
1,000 - 9,999
 Founded
2002
Show all +
Kyiv, Ukraine
headquarters
  • Ciklum
    12 Amosova St.
    Kyiv 03680
    Ukraine
    38.044.545.7745
other locations
  • Ciklum
    22 Long Acre
    London WC2E 9LY
    United Kingdom
  • Ciklum
    Østerbrogade 125
    Copenhagen 2100
    Denmark
  • Ciklum
    Technoparkstrasse 1
    Zürich 8005
    Switzerland
  • Ciklum
    42 Kalvariyskaya St.
    Minsk 220079
    Belarus
  • Ciklum
    Severo Ochoa 5
    Málaga 29591
    Spain
  • Ciklum
    24 Raoul Wallenberg
    Tel-Aviv 69719
    Israel
  • Ciklum
    222 Broadway
    New York, NY 10038
    United States
  • Ciklum
    Jana z Kolna 11
    Gdansk 80-864
    Poland

Portfolio

Key clients: 

Google, Intel, Micron, Jabra, Just Eat, Thomas Cook, Lenovo and more.

JUST EAT, the world’s leading online takeaway ordering service, augmented its core London team

SITUATION

Just Eat plc is the world’s leading online takeaway ordering service, operating in 13 countries around the globe. Just Eat needed to augmented its core London team, to scale effectively without defocusing its UK Engineering team from the evolution of its core products and platform.

SOLUTION

Ciklum has provided its Extended Team model, which let Just Eat lead the team, rather than just manage a supplier. For London-based Just Eat, Ukraine was the optimal balance of time zone, travel time, availability of engineering talent and value.

RESULT

“Our team in Kiev are personally committed to the success of Just Eat. They have great domain knowledge and are familiar with our tools and processes. Critically, the team is aligned to our global purpose and company values – a vital ingredient for an effective, long term collaboration” Jim Beattie, Director of International Engineering, JUST EAT...

Kantar Retail Evolved its VR Solution to the Enterprise Level with Ciklum

SITUATION

Kantar Retail Virtual Reality pioneered the use of Virtual Reality to understand shopper behaviour in store. Kantar Retail wanted to develop a VR solution aimed at the Retail and Consumer Goods industry for research with real shoppers in virtual stores rather than actual stores.

SOLUTION

To meet Kantar Retail’s needs Ciklum offered its Extended Team model. The customer uses Ciklum’s expertise and technical ecosystem to test product feasibility and make it commercially available in the shortest time, while Ciklum took over the development process.

RESULT

  • A unique enterprise project for desktop, laptops and Oculus Rift using Unity Game Engine for commercial use. 
  • The cooperation was based on Scaled Agile Framework (SAFe) 3.0 allowing each team member in 3 development locations – Ukraine, the UK and USA – to take an active part in the solution development.

Ciklum Reduces Cost By Up To 10 Times of Vital Signs Monitor for Children

Ciklum’s R&D Engineering Team has developed a Vital Signs Monitor for The Children’s Cardiac Center in Ukraine. Small and easy to handle device controls the patients’ vital signs 24/7 when they are not observed in the Intensive Care Unit (ICU).

SITUATION

The Children’s Cardiac Center in Ukraine is one of the biggest in the Eastern Europe and performs annually 3,000+ cardiac surgeries. There are some kind of heart lesions deteriorating in a few hours. If the patient is outside the ICU, nobody can identify the problem as early as possible and save child’s life.

SOLUTION

Ciklum’s Reference Architecture platform allowed saving 40% of development time for the PoC. In 3 weeks the team showed the first results, and in 2 months – working prototype, which can be applied in clinics.

RESULTS

With the Children’s Cardiac Center, the prototype of the device is done and works. 

The Technology Team for Trinity Mirror, the Largest British Newspaper, and Digital Publisher

SITUATION

Trinity Mirror plc is Britain’s biggest newspaper publisher listed on the London Stock Exchange, with 240 regional papers as well as the national Daily Mirror, People, and the Scottish Sunday Mail and Daily Record. Trinity Mirror looked at several different locations for software development support, including Canada, Switzerland, Romania and Russia, and eventually chose Ukraine.

SOLUTION

Ciklum was the only company that offered the Extended Team model, where the customer hires staff and manages them, while Ciklum provides the overhead, team administration and the payroll. The team is involved in every aspect of client’s business, helping across all projects and supporting company’s new businesses.

RESULT

  • Team of 20+ people working as a part of the UK team
  • The core team helps across all the Trinity Mirror projects, and business specific teams support new businesses...

Reviews

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Hardware & Software Product Dev for Newborn Wearable

"Ciklum has always tried to come up with creative ways for ensuring we achieved our goal."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2016 - Ongoing
Project summary: 

Ciklum conducts hardware and software development for a vital-sign wearable for infants in low-resource areas, performing extensive background research and compiling existing code into a single package. 

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Sona Shah
CEO, Neopenda
 
Verified
The Review
Feedback summary: 

The product has passed all safety tests and is ready for deployment at a partner hospital. Ciklum continues to meet deadlines within budget, understand the solution’s mission, and ensure compliance with healthcare regulations. 

BACKGROUND

Introduce your business and what you do there.

Neopenda is a global health enterprise that is creating technology for improving newborn health outcomes, particularly in developing countries. I’m the CEO of the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ciklum?

We were looking for help on the hardware and software side. We had a breadboard for our algorithms and needed to combine different technologies into one final format. We needed a product-development firm to lend their expertise for optimizing our product. 

SOLUTION

What was the scope of their involvement?

The general device that we're creating is a wearable vital-sign monitor integrated into a baby hat, which measures four vitals. It connects wirelessly over Bluetooth to tablets, where there is a user interface through which people can check the health statuses of all babies in a room. They have the ability to click on the profile of particular babies and look at trends for the past 24 or 48 hours. Much of this had been built-out, but Ciklum changed the operating system we were using, making it more efficient. They used the same visual guidance that we had created initially.

On the hardware side, we started out by looking at various components and trying to determine which ones made sense. Ciklum performed background research on which microcontrollers to use, which Bluetooth chips we needed, and so on. This was helpful in enabling us to make a decision based on our constraints.

From there, Ciklum compiled our components into an actual PCB [printed circuit board]. This isn't an area for which we had much familiarity, so it was nice to have Ciklum take the lead. All we had to do was to let them know what our physical size constraints were.

On the software side, Ciklum helped create a more comprehensive solution. We had code for various parts of things, but they were instrumental in putting everything together in one simple and neat package. The platform uses C++ and JavaScript, and it’s a Linux-based software at this point. We eventually want to transition it to Windows. The backend database is based on MongoDB.

How did you come to work with Ciklum?

I believe we found Ciklum through a reference from a manufacturing firm we met at a conference. We had initially asked that company to partner with us, but we were too early stage for them, so they directed us to Ciklum. They were incredibly professional and were able to develop both the hardware and software side of things, which was not the case for the previous firm we were working with. It was nice to have one company encompass everything we were looking for. Ciklum was also considerate of our mission and didn't try to influence our decisions.

How much have you invested with Ciklum?

The cost of Ciklum's work has been between $120,000 and $150,000. Product development is not cheap. Things have become much more efficient, but there has been a lot of development work done on the hardware and software sides, which proved time-consuming.

What is the status of this engagement?

We started working with Ciklum in June 2016. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

From the business side of things, we're still an early stage company. We're excited to have a final form factor. The product is ready to be deployed at our partner hospital in Uganda, and Ciklum has done a great job of sticking to our timelines and getting it ready before the deadline. We've passed all of our safety tests for the device, which is great. We've submitted our proposals and are currently waiting to hear back from our partners in Uganda.

We are fairly new to the process ourselves. Ciklum had worked in a similar space, but our product is different. They knew the general safety standards but didn't have the expertise to guide us on what testing needed to be done exactly. Ciklum was upfront about this from the beginning, which was good since this was not an area we were willing to compromise. When we did our safety testing, Ciklum was receptive to answering any questions we had about the device and making it compliant with all regulations.

How did Ciklum perform from a project management standpoint?

Ciklum gave us access to JIRA, allowing us to track the hours they spent on tasks. We have fairly regular meetings—around once per week—in order to discuss anything going on. Ciklum's team is always looking for feedback and giving advice on how to make things better. They check with us before making any changes to the allocated hours and give recommendations on whether a task should be done now or later. They're always professional in this sense.

We've been interacting with Ciklum's project manager and also with their tech team. It depends on the discussion topic; on a weekly basis, I've mostly talked with Anton Zemliankin, who has more of a project management role, and Evgeny Volodzko, who has been doing much of the development itself. If there is an issue with our battery, we will be introduced to the person who works on the battery side of things to ensure that it will be addressed. We know Ciklum's whole team, which is great, and I find that they have a wide variety of expertise.

What did you find most impressive about Ciklum?

Understanding our mission, including what we were trying to do and the constraints we had, was the most important factor to us. Cost, power-efficiency, and size were three of the biggest variables we were looking at. This has made things more expensive from a development perspective, but Ciklum has always been supportive in understanding what those constraints were and working within them. I think that this is fairly different compared to other companies that we've talked to. Other groups told us it couldn't be done, but that was simply because they didn't know how to do it. Ciklum has always tried to come up with creative ways for ensuring we achieved our goal.

From a project management perspective, Ciklum has done a great job. We always know what they're doing and how they're doing it. Ciklum is very good at explaining this process to us.

Are there any areas Ciklum could improve?

This is somewhat out of their control, but I wish the product development itself had been cheaper. 

5.0
Overall Score They're great, and I'd be happy to share more about our work with Ciklum.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Every deadline we've given Ciklum was adhered to. They track all of their hours and are always within budget. If there is something we ask them to do, they will estimate the hours and time required before they perform the work.
  • 4.0 Cost
    Value / within estimates
    Initially, we spent a lot on product development. It is expensive to do this type of work, especially with so many components involved: hardware, firmware, software, and communication between devices. It would be helpful to streamline the process.
  • 4.5 Quality
    Service & deliverables
    For the most part, Ciklum does a phenomenal job, but we haven't been very clear on the documentation side of things. It's simply difficult to predict what type of documentation we need, so this is more on us than on them.
  • 5.0 NPS
    Willing to refer
    Ciklum is phenomenal. I enjoy working with them, and they've always been flexible and professional and delivered high-quality work.

Development Resources for Enterprise IT Firm

"[W]e've been able to deliver very good quality results and Ciklum has played a part in that."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$1,000,000 - $9,999,999
 
2011 - Ongoing
Project summary: 

A large IT services enterprise leverages Ciklum's cost-effective PHP resources to support their ecommerce development efforts.

The Reviewer
 
10,000+ Employees
 
Berlin, Germany
Manager, Enterprise IT Service
 
Verified
The Review
Feedback summary: 

Ciklum's specialists blend seamlessly into the client's existing team unbeknownst to end-clients. Their talent has been trusted on web-assets as large as $50 million in annual sales. The recruiting of new development talent could be faster.

BACKGROUND

Introduce your business and what you do there.

We are an IT outsourcing provider for big enterprises, as well as government and defense.

I am a delivery manager for the company. I am responsible for the delivery of our Magento e-commerce projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ciklum?

We needed to extend our local team and save some money. Ciklum provided a good option to do this in Ukraine, where salaries are lower compared to Germany.

SOLUTION

What was the scope of their involvement?

Ciklum provides development resources, from backend to frontend developers, quality assurance specialists, and business analysts. We treat them as our own team and have integrated Ciklum into our own processes.

We have used Ciklum exclusively for open-source PHP projects using the Zend Framework 2 based on Magento, OroCRM [open source PHP-based CRM], Aiki frameworks, as well as others.

We normally have a 6-month development timeframe for individual projects with Ciklum. In one case, we worked on a year-long project for a big enterprise Magento installation featuring more than 20 websites in 50 countries. It involved the use of numerous languages and extensive integration.

How did you come to work with Ciklum?

I was responsible for finding and hiring Ciklum, so I made an online search. It was a long process which led to a shortlist of three partners. Ciklum had the best financial and cultural fit. We gave them a test project and saw it as a good driver to continue the partnership.

How much have you invested with Ciklum?

The cost of Ciklum's services is around $1,200,000 per year.

What is the status of this engagement?

We started working with Ciklum 6 years ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our biggest project with Ciklum resulted in an e-commerce platform with $50,000,000 per year in sales. Our clients are unaware of Ciklum's involvement in the work; we act as their sole contact at a project management level. I cannot comment on client feedback, but we've been able to deliver very good quality results and Ciklum has played a part in that.

How did Ciklum perform from a project management standpoint?

Project management is handled exclusively on our side, with Ciklum only offering development resources. Communication is done through a single point of contact. We communicate any requests for team modifications or budget changes to them.

What did you find most impressive about Ciklum?

Ciklum's involvement has been to hire resources on our behalf. This process works well, but it would be hard to compare them to other partners.

Are there any areas Ciklum could improve?

Recruitment speed could be improved.

5.0
Overall Score I can only speak for one of Ciklum's business units, but the work there has been great. I have heard from business partners who have been less pleased with other departments of Ciklum, so we've been lucky.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    Overall, I would rate Ciklum a four, but the last two years could bring the rating down.
  • 4.0 Quality
    Service & deliverables
    We are happy with Ciklum's work, but not ecstatic.
  • 4.0 NPS
    Willing to refer