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Top Outbound Call Centers in Wroclaw

Ratings Updated: May 21, 2026

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4 Leaders 4 Contenders

8 Companies

Country: Poland

City: Wroclaw

List of the Top Wroclaw Outbound Call Center Providers

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CCIG Group

4.9 23 reviews

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$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CCIG Group is a professional customer service and support company that specializes in handling inbound and outbound communications, complaint management, and multilingual assistance across various industries. Reviews indicate a strong cultural fit, high flexibility, and consistent on-time delivery, with over 90% of feedback highlighting their adaptability and professional project management. Approximately 85% of reviews noted their exceptional responsiveness and operational efficiency.

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6 of 7 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 7 times in the past 6 months
Recent reviews of CCIG Group reflect a strong overall sentiment, highlighting their exceptional flexibility, responsiveness, and effective project management. Clients noted significant improvements in customer service metrics, such as a 98% service level and 94% call answer rate. Specific feedback praised their ability to adapt quickly to changing needs and maintain high-quality service. Clients particularly appreciated the cultural fit and professionalism of the team, with some indicating no areas for improvement, emphasizing the positive collaboration experience.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
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More responsive than most other service providers

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Wroclaw-based reviews highlight CCIG Group's expertise in customer support, lead qualification, and CRM management across diverse sectors like finance, healthcare, and real estate. Their flexible, scalable team consistently meets KPIs, demonstrating operational agility, proactive communication, and a strong focus on client satisfaction.
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Casbeg

4.9 35 reviews

$1,000+

$50 - $99 / hr

10 - 49

Wrocław, Poland

Services provided

30% Business Consulting

25% Sales Outsourcing

10% CRM Consulting and SI +5 services

10% Ecommerce Marketing

10% Marketing Strategy

5% AI Consulting

5% Corporate Training & Coaching

5% Pay Per Click

Casbeg is a consulting firm specializing in sales and marketing process optimization, CRM implementation, and business development support. The reviews reveal a high satisfaction rate, with approximately 95% of clients praising their tailored, data-driven approach and effective project management. Clients notably appreciate Casbeg’s expertise in improving sales efficiency and providing strategic insights, resulting in enhanced revenue growth and streamlined operations.

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Reviews mention Team players
The feedback regarding Casbeg's sentiment as team players is overwhelmingly positive. Clients highlighted the strong support and collaboration, with comments such as, 'I really felt like Casbeg's team cared for our success' and 'workflow was great.' The accessibility of their entire team was particularly noted, showcasing their commitment to client needs across various areas, including content creation and marketing strategies. Overall, clients appreciated the efficient cooperation and dedication displayed by Casbeg's team.

Sales & Marketing Consulting for Software House

5.0 Jan 15, 2021

They work with our Slack, and we have weekly team meetings. We onboarded them into our Jira and Trello. The project management and timing are very good overall. They’re working with us almost as if they’re part of our own company.
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Industry Experience

Casbeg has demonstrated expertise across diverse industries, notably in Education, Advertising & Marketing, IT, and Business Services. Clients commend their tailored strategies that enhance sales processes, improve lead generation, and optimize customer engagement. In Education, they effectively streamlined marketing and sales for a language school, achieving higher conversions. In the IT sector, they supported software houses in developing robust marketing strategies, leading to increased leads and revenue growth. Overall, feedback reflects high satisfaction and a strong impact on operational efficiency across sectors.
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IT Services Advertising & marketing Business services Engineering Software Other Industry Human Resources Information technology Automotive Construction Other industries Education

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients have consistently praised Casbeg for their cost-effectiveness and the value they deliver relative to their pricing. For instance, one CEO noted that Casbeg's pricing fit their budget and was a key factor in their selection. Another client highlighted the impressive results achieved, stating that they doubled their sales after implementing Casbeg’s recommendations. Overall, the sentiment reflects strong satisfaction with the return on investment, as clients reported significant improvements in sales processes and lead generation efficiency.
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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

5.0

Cost

4.9

Willing to Refer

4.7

Polish clients from Wroclaw highlight Casbeg’s deep knowledge in sales and marketing strategy, supporting companies in process improvement, lead generation, and digital transformation. Their flexible, results-driven approach fosters growth, with a focus on measurable outcomes and long-term planning.
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KODA

5.0 8 reviews

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Services provided

34% AI Development

33% Call Center Services

33% Generative AI

KODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.

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Reviews mention Openness
Clients consistently praised KODA for their openness and collaborative approach throughout project execution. One client noted, "We've never had any communication problems with KODA Bots. The company has always been open to cooperate," highlighting the smooth engagement. Another stated, "KODA Bots fully engage in projects, both from the creative and technical side," emphasizing their dedication and willingness to share knowledge. Overall, the sentiment reflects a strong appreciation for KODA's transparency and commitment to client partnership.

Chatbot Dev for Computer Shop

5.0 Feb 3, 2020

We've never had any communication problems with KODA Bots. The company has always been open to cooperate. We managed to successfully implement our project and we’re still working on it together, which proves how effective our cooperation is.
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Chatbot Implementation for Online Shopping Platform

5.0 Jan 29, 2020

We knew from the very beginning that KODA Bots fully engage in projects, both from the creative and technical side. We can count on their team to provide support when necessary and to properly and successfully implement any project. The KODA Bots team convinced us with their broad experience in chatbot implementation and openness to share their knowledge.
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Industry Experience

KODA has received favorable feedback across various industries, notably Retail, Transportation, Beauty & Cosmetics, and Advertising & Marketing. In Retail, clients praised their expertise in automating customer interactions through chatbots, enhancing sales and communication efficiency. Transportation clients highlighted improved customer service and timely updates for passengers. In Beauty & Cosmetics, KODA's innovative solutions fostered stronger client engagement. Advertising & Marketing partners benefited from enhanced communication systems, saving time and improving client relationships. Overall, KODA is well-regarded for its adaptability and impactful technology across these sectors.
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Retail Transportation Beauty & Cosmetics Advertising & marketing Other Industry

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View projects from:

Warsaw, Poland (2) Wroclaw, Poland (2) Poznan, Poland (1) Szczecin, Poland (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Wroclaw-based clients praise KODA for their expertise in developing versatile chatbots for e-commerce and tourism, enhancing customer service and automating inquiries. Projects include social media automation and ski resort info systems, with clients highlighting their prompt, innovative, and collaborative approach.
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Leadhunt.ai

4.7 8 reviews

$5,000+

Undisclosed

10 - 49

Wrocław, Poland

Services provided

25% Business Consulting

25% Demand Generation Marketing

25% Sales Outsourcing +1 service

25% Social Media Marketing

Growth Effekt is a lead generation and sales optimization company offering services such as data analysis, outreach strategy development, and lead management. With 100% positive feedback, clients commend their timely delivery, enthusiasm, and client-oriented approach. Notably, 57% of reviewers highlighted their strong alignment with company values as a reason for selection.

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Industry Experience

Leadhunt.ai has demonstrated expertise across diverse industries, including Consulting, Fitness, Education, Business Services, IT Services, Telecommunications, and Software. Clients commend their proactive communication, tailored strategies, and measurable outcomes, such as increased leads and improved engagement rates. The overall sentiment is highly positive, with particular strengths noted in understanding client needs and delivering effective lead generation solutions, making them a suitable partner for businesses looking to enhance sales and outreach efforts in these sectors.
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IT Services Consulting Fitness Education Business services Telecommunications Software

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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Growth Effekt is frequently noted for its strong value for money and competitive pricing. Clients have highlighted the company's ability to deliver quality services within budget, with one stating it offered 'good value for cost.' Another client appreciated the pricing fit for their budget, affirming that it was a decisive factor in their selection. Overall, feedback reflects a positive sentiment regarding the balance of cost and service quality, with no significant complaints regarding pricing.
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Germany (4) Canada (1) Netherlands (1) Ukraine (1) England (1)

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OpsTalent

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Wrocław, Poland

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Custom Software Development +7 services

10% IT Staff Augmentation

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% DevOps Managed Services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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CCIG Med

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Services provided

40% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Sales Outsourcing

5% Email Marketing

5% SMS Marketing

CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
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Brandfull.pl

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Wrocław, Poland

Services provided

20% Advertising

20% Branding

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandfull.pl is an Advertising company. Established in 2021, the team provides Advertising and Branding. The agency is located in Opole, Poland and Wrocław, Poland.
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Wrocław, Poland

Wrocław
Wrocław, Poland 51
2 - 5

519189231

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Call Center Dynamic Sales

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Services provided

63% Customer Service Outsourcing

24% Call Center Services

13% Sales Outsourcing

Call Center Dynamic Sales is a Customer Service Outsourcing company. They are located in Wrocław, Poland. Their team provides Customer Service Outsourcing and Call Center Services.
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Proven

Market Leaders

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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Casbeg

2 KODA

3 CCIG Group

4 Leadhunt.ai

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 Wroclaw Outbound Call Center Providers

Casbeg

$1,000+

$50 - $99 / hr

10 - 49

Wrocław, Poland

Ability to deliver

34.3/40.0

16.6/20 Reviews

9.2/10 Clients & Experience

8.6/10 Market Presence

Service focus

75% Outbound Voice Services

25% Other

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KODA

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Ability to deliver

27.9/40.0

16.2/20 Reviews

2.1/10 Clients & Experience

9.6/10 Market Presence

Service focus

132% Outbound Voice Services

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CCIG Group

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Ability to deliver

25.6/40.0

20/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

160% Outbound Voice Services

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Leadhunt.ai

$5,000+

Undisclosed

10 - 49

Wrocław, Poland

Ability to deliver

21.4/40.0

15.6/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

75% Outbound Voice Services

25% Other

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OpsTalent

$1,000+

< $25 / hr

250 - 999

Wrocław, Poland

Ability to deliver

6.6/40.0

0/20 Reviews

0/10 Clients & Experience

6.6/10 Market Presence

Service focus

115% Outbound Voice Services

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CCIG Med

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

190% Outbound Voice Services

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Brandfull.pl

$1,000+

$25 - $49 / hr

2 - 9

Wrocław, Poland

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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Call Center Dynamic Sales

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

135% Outbound Voice Services

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Top Outbound Call Centers in Wroclaw

List of the Top Wroclaw Outbound Call Center Providers

Reviewed 7 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

CCIG Group is very responsive

Reviews mention Team players

Sales & Marketing Consulting for Software House

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Openness

Chatbot Dev for Computer Shop

Chatbot Implementation for Online Shopping Platform

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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Why Trust Clutch

List of the Top 4 Wroclaw Outbound Call Center Providers

Latest Outbound Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

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