Home Call Centers Outbound Poland Wroclaw

Top Outbound Call Centers in Wroclaw

Ratings Updated: April 3, 2026

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4 Leaders 5 Contenders

9 Companies

Country: Poland

City: Wroclaw

List of the Top Wroclaw Outbound Call Center Providers

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CCIG Group

4.9 23 reviews

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Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

CCIG Group is a professional customer service and support company that specializes in handling inbound and outbound communications, complaint management, and multilingual assistance across various industries. Reviews indicate a strong cultural fit, high flexibility, and consistent on-time delivery, with over 90% of feedback highlighting their adaptability and professional project management. Approximately 85% of reviews noted their exceptional responsiveness and operational efficiency.

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Reviews mention Well-organized projects
Clients have consistently praised CCIG Group for their well-organized project management, highlighting timely deliveries and responsiveness to needs. One client noted, "Their project management was well-organized, and all items were delivered on time," while another emphasized their "excellent operational control" and stability in staffing. Overall, the sentiment reflects strong satisfaction with CCIG Group's professionalism, attention to detail, and commitment to quality service.

Customer Support Services for Press Distributor

5.0 Sep 15, 2025

Their project management was well-organized, and all items were delivered on time. They were responsive to my needs and provided good support throughout.
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7 of 8 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 8 times in the past 6 months
In the past six months, CCIG Group has received positive feedback for their exceptional flexibility and responsiveness in customer service projects across various industries. Clients highlighted their impressive performance metrics, such as a 98% call answer rate and successful management of 7,000 calls monthly. Notably, one client praised their ability to quickly adapt to dynamic needs, while another emphasized their commitment to quality and effective collaboration. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and confidence in CCIG Group's capabilities.
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Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Located in Wroclaw, CCIG Group excels in delivering multi-channel customer service, lead qualification, and operational support across healthcare and real estate industries. Reviewers commend their proactive approach, rapid scaling, and commitment to client needs, resulting in improved response times and high satisfaction.
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Casbeg

4.9 35 reviews

$1,000+

$50 - $99 / hr

10 - 49

Wrocław, Poland

Services provided

30% Business Consulting

25% Sales Outsourcing

10% CRM Consulting and SI +5 services

10% Ecommerce Marketing

10% Marketing Strategy

5% AI Consulting

5% Corporate Training & Coaching

5% Pay Per Click

Casbeg is a consulting firm specializing in sales and marketing process optimization, CRM implementation, and business development support. The reviews reveal a high satisfaction rate, with approximately 95% of clients praising their tailored, data-driven approach and effective project management. Clients notably appreciate Casbeg’s expertise in improving sales efficiency and providing strategic insights, resulting in enhanced revenue growth and streamlined operations.

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Reviews mention Exceptional results
Client feedback reflects exceptional results achieved through collaboration with Casbeg, highlighting their high-level expertise and effective solutions. The CEO of FOOZ noted significant improvements in sales processes and profitability, stating, 'I did not expect that I could achieve such results, by implementing a few changes.' The seamless communication and timely responses from Casbeg's team further reinforced their reputation as a trusted business partner, with no areas for improvement identified.

IT Consulting & Campaign Optimization for WordPress Dev Firm

5.0 May 22, 2020

At the very beginning of cooperation, we’ve developed a work system in a CRM tool for the proper and regular collection of data. Now I know full well what activities bring me more profit and I can easily optimize my sales process. We’ve created a repeatable lead qualification process. On the next step we've recruited with Casbeg a new employee for sales and customer service department Thanks to hiring a new employee, we relieved the CEO from initiating the first contact with the client, which led to a significant reduction in inquiry response time, as well as from preparation of sales offers, contracts and closing sales. After changes in sales in terms of the processes we focused on the operations of the team it self. At this point, we already had hard data on the effectiveness of the sales process, reflected in the CRM system. We also conducted a mystery customer test, thanks to which we diagnosed errors in sales talks and the customer service process Before we started working together there was no marketing plan in our company. We got recommendations to implement and configure Google Analytics correctly, developed a persona and a content funnel, optimized Google Ads campaigns and launched remarketing in Google Ads and Facebook Ads.
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1 of 3 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent client feedback on Casbeg highlights their strong analytical approach and tailored solutions, leading to significant improvements in sales processes and customer engagement. A marketing expert noted a reduction in response times and a 27% efficiency gain in lead handling. Another client praised their effective communication and timely project delivery, resulting in enhanced sales conversions and revenue growth. Overall, sentiment is highly positive, with clients appreciating Casbeg's adaptability and deep understanding of their business needs.
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Industry Experience

Casbeg has demonstrated expertise across diverse industries, notably in Education, Advertising & Marketing, IT, and Business Services. Clients commend their tailored strategies that enhance sales processes, improve lead generation, and optimize customer engagement. In Education, they effectively streamlined marketing and sales for a language school, achieving higher conversions. In the IT sector, they supported software houses in developing robust marketing strategies, leading to increased leads and revenue growth. Overall, feedback reflects high satisfaction and a strong impact on operational efficiency across sectors.
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IT Services Advertising & marketing Business services Engineering Software Other Industry Human Resources Information technology Automotive Construction Other industries Education

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Average Project Cost Breakdown

Less than $10,000 (19) $10,000 to $49,000 (14)

What Clients Have Said
Clients have consistently praised Casbeg for their cost-effectiveness and the value they deliver relative to their pricing. For instance, one CEO noted that Casbeg's pricing fit their budget and was a key factor in their selection. Another client highlighted the impressive results achieved, stating that they doubled their sales after implementing Casbeg’s recommendations. Overall, the sentiment reflects strong satisfaction with the return on investment, as clients reported significant improvements in sales processes and lead generation efficiency.
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KODA

5.0 8 reviews

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Services provided

34% AI Development

33% Call Center Services

33% Generative AI

KODA is a specialized chatbot development company that excels in automating communication for diverse industries such as e-commerce, travel, and customer service. Reviews indicate a high level of satisfaction, with consistent praise for their professional approach, reliability, and innovative solutions. Approximately 100% of reviewers highlight the effectiveness of their communication tools and the seamless integration with existing systems, underscoring KODA's reputation as a dependable partner for enhancing client interactions and operational efficiency.

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Reviews mention Openness
Clients consistently praised KODA for their openness and collaborative approach throughout project execution. One client noted, "We've never had any communication problems with KODA Bots. The company has always been open to cooperate," highlighting the smooth engagement. Another stated, "KODA Bots fully engage in projects, both from the creative and technical side," emphasizing their dedication and willingness to share knowledge. Overall, the sentiment reflects a strong appreciation for KODA's transparency and commitment to client partnership.

Chatbot Dev for Computer Shop

5.0 Feb 3, 2020

We've never had any communication problems with KODA Bots. The company has always been open to cooperate. We managed to successfully implement our project and we’re still working on it together, which proves how effective our cooperation is.
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Chatbot Implementation for Online Shopping Platform

5.0 Jan 29, 2020

We knew from the very beginning that KODA Bots fully engage in projects, both from the creative and technical side. We can count on their team to provide support when necessary and to properly and successfully implement any project. The KODA Bots team convinced us with their broad experience in chatbot implementation and openness to share their knowledge.
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Industry Experience

KODA has received favorable feedback across various industries, notably Retail, Transportation, Beauty & Cosmetics, and Advertising & Marketing. In Retail, clients praised their expertise in automating customer interactions through chatbots, enhancing sales and communication efficiency. Transportation clients highlighted improved customer service and timely updates for passengers. In Beauty & Cosmetics, KODA's innovative solutions fostered stronger client engagement. Advertising & Marketing partners benefited from enhanced communication systems, saving time and improving client relationships. Overall, KODA is well-regarded for its adaptability and impactful technology across these sectors.
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Retail Transportation Beauty & Cosmetics Advertising & marketing Other Industry

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View projects from:

Warsaw, Poland (2) Wroclaw, Poland (2) Poznan, Poland (1) Szczecin, Poland (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Polish clients from Wroclaw commend KODA for creating functional, user-friendly chatbots for retail and hospitality sectors, streamlining communication and providing real-time info. They value their fast response, technical proficiency, and ability to improve initial concepts for complex solutions.
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Leadhunt.ai

4.7 8 reviews

$5,000+

Undisclosed

10 - 49

Wrocław, Poland

Services provided

25% Business Consulting

25% Demand Generation Marketing

25% Sales Outsourcing +1 service

25% Social Media Marketing

Growth Effekt is a lead generation and sales optimization company offering services such as data analysis, outreach strategy development, and lead management. With 100% positive feedback, clients commend their timely delivery, enthusiasm, and client-oriented approach. Notably, 57% of reviewers highlighted their strong alignment with company values as a reason for selection.

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Reviews mention Accessible
Clients consistently highlight Growth Effekt's accessibility and responsiveness. One review noted their 'very proactive' approach, emphasizing their availability for advice and idea exchange. The feedback reflects a sentiment of satisfaction, with clients appreciating the company's commitment to clear communication and timely service delivery. Overall, the sentiment regarding accessibility is overwhelmingly positive, indicating that Growth Effekt is attentive to client needs and fosters a collaborative environment.

LinkedIn & Demand Generation Mktg for SaaS Consulting Co

5.0 Apr 19, 2024

They are always available to ask advice from, or bounce ideas off. A faultless service delivery. Growth Effekt is a professionally run operation that works with you to define what will bring the best results, then delivers them.
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Industry Experience

Leadhunt.ai has demonstrated expertise across diverse industries, including Consulting, Fitness, Education, Business Services, IT Services, Telecommunications, and Software. Clients commend their proactive communication, tailored strategies, and measurable outcomes, such as increased leads and improved engagement rates. The overall sentiment is highly positive, with particular strengths noted in understanding client needs and delivering effective lead generation solutions, making them a suitable partner for businesses looking to enhance sales and outreach efforts in these sectors.
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IT Services Consulting Fitness Education Business services Telecommunications Software

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More responsive than most other service providers

Leadhunt.ai is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Germany (4) Canada (1) Netherlands (1) Ukraine (1) England (1)

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OpsTalent

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Wrocław, Poland

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Custom Software Development +7 services

10% IT Staff Augmentation

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% DevOps Managed Services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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CCIG Med

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Services provided

40% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Sales Outsourcing

5% Email Marketing

5% SMS Marketing

CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
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Brandfull.pl

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Wrocław, Poland

Services provided

20% Advertising

20% Branding

20% Marketing Strategy +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandfull.pl is an Advertising company. Established in 2021, the team provides Advertising and Branding. The agency is located in Opole, Poland and Wrocław, Poland.
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Wrocław, Poland

Wrocław
Wrocław, Poland 51
2 - 5

519189231

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Call Center Dynamic Sales

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Services provided

63% Customer Service Outsourcing

24% Call Center Services

13% Sales Outsourcing

Call Center Dynamic Sales is a Customer Service Outsourcing company. They are located in Wrocław, Poland. Their team provides Customer Service Outsourcing and Call Center Services.
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Poland Consulting Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Jelenia Góra, Poland

Services provided

40% Business Consulting

20% Market Research

20% Recruiting +1 service

20% Sales Outsourcing

Poland Consulting Services is a Business Consulting company. They were established in 2004 and specialize in Business Consulting and Market Research.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Casbeg

2 KODA

3 CCIG Group

4 Leadhunt.ai

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 4 Wroclaw Outbound Call Center Providers

Casbeg

$1,000+

$50 - $99 / hr

10 - 49

Wrocław, Poland

Ability to deliver

34.3/40.0

16.6/20 Reviews

9.2/10 Clients & Experience

8.6/10 Market Presence

Service focus

75% Outbound Voice Services

25% Other

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KODA

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Ability to deliver

27.9/40.0

16.2/20 Reviews

2.1/10 Clients & Experience

9.6/10 Market Presence

Service focus

132% Outbound Voice Services

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CCIG Group

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Ability to deliver

25.6/40.0

20/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

160% Outbound Voice Services

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Leadhunt.ai

$5,000+

Undisclosed

10 - 49

Wrocław, Poland

Ability to deliver

21.4/40.0

15.6/20 Reviews

1.8/10 Clients & Experience

4/10 Market Presence

Service focus

75% Outbound Voice Services

25% Other

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OpsTalent

$1,000+

< $25 / hr

250 - 999

Wrocław, Poland

Ability to deliver

6.6/40.0

0/20 Reviews

0/10 Clients & Experience

6.6/10 Market Presence

Service focus

115% Outbound Voice Services

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CCIG Med

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

190% Outbound Voice Services

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Brandfull.pl

$1,000+

$25 - $49 / hr

2 - 9

Wrocław, Poland

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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Call Center Dynamic Sales

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

135% Outbound Voice Services

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Poland Consulting Services

Undisclosed

Undisclosed

2 - 9

Jelenia Góra, Poland

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Outbound Voice Services

40% Other

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Top Outbound Call Centers in Wroclaw

List of the Top Wroclaw Outbound Call Center Providers

Reviews mention Well-organized projects

Customer Support Services for Press Distributor

Reviewed 8 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Exceptional results

IT Consulting & Campaign Optimization for WordPress Dev Firm

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Openness

Chatbot Dev for Computer Shop

Chatbot Implementation for Online Shopping Platform

Industry Experience

Select Industry to see insights

Reviews mention Accessible

LinkedIn & Demand Generation Mktg for SaaS Consulting Co

Industry Experience

Select Industry to see insights

Leadhunt.ai is very responsive

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 4 Wroclaw Outbound Call Center Providers

Latest Outbound Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

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Specialties