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Top Customer Support Services in Poland

Ratings Updated: June 24, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Poland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency. Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Poland

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Helpware CX reflect a positive client experience, highlighting their effective customer research and impressive speed in project management. A client noted that Helpware CX successfully attracted six new customers, emphasizing their good value for cost. Communication was streamlined via email and messaging apps, contributing to overall satisfaction. Notably, the client found no areas for improvement, indicating a strong alignment with their expectations and project needs.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Hotel Booking Software Company
5.0 — Helpware provided call center services for a hotel booking software company. The team implemented a 24/7 multi-lingual support center solution and provided the client with agents. Read more
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Industry Experience

Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Information technology Healthcare Software eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services IT Services Financial services Advertising & marketing Consumer Products Telecommunications Arts, entertainment & music

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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

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This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Mindy Support

4.8 37 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Poland

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.

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Reviews mention Professional
Client feedback consistently highlights Mindy Support's professionalism, with remarks on their timely communication and thoroughness. One client noted, 'They have been very consistent and professional throughout the process,' while another emphasized their 'quick response time and clear communication.' Overall, the sentiment regarding professionalism is overwhelmingly positive, with clients expressing satisfaction in both the quality of work delivered and the collaborative approach taken throughout their projects.

Data Labeling & Annotation for Fintech Firm

4.5 Sep 28, 2021

They have been very consistent and professional throughout the process.
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AI Data Annotation for IT Services Company

5.0 Jul 29, 2021

I'm impressed by Mindy's reliability, quick response time, and clear communication. They are real professionals.
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Prospect Research for Marketing and Tech Firm

5.0 May 22, 2019

Their professionalism impresses me. Their effective use of technology to make the time distance entirely irrelevant.
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Cloud Application Tech Support for Social Intranet Platform

5.0 May 18, 2020

After training and onboarding, the team began to work really well – professionally, independently and in a client-oriented way. They were very helpful, providing an effective team and helping us to arrange the process much earlier before we expected. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on the high level.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Industry Experience

Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Advertising & marketing Beauty Information technology

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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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CCIG Group

4.9 23 reviews

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Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.

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Reviews mention Accessible
The overall sentiment regarding accessibility of CCIG Group is highly positive. Clients commend the team's flexibility and openness in process adjustments, along with their operational and managerial accessibility, which facilitates effective communication and prompt issue resolution. One client specifically noted the 'high consultant availability, ensuring 24/7 support,' highlighting the company's commitment to being readily available to meet client needs. Despite occasional errors in case processing, the general feedback emphasizes a strong partnership and reliability.

Customer Service Outsourcing for Grocery Store Chain

5.0 Oct 28, 2025

We particularly value their flexibility and openness in introducing new and modifying existing processes. Also the accessibility of the team, both at the operational and managerial levels, which ensures smooth communication and swift resolution of challenges.
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3 of 4 reviews are 5 stars

2 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of CCIG Group reflect a consistently positive sentiment, highlighting their effective communication and flexibility. Clients praised their quick response times and ability to meet demanding service levels, such as a 98% call answer rate and rapid operational stability. Specific feedback noted their cultural fit and professionalism, with one client emphasizing their adaptability to dynamic changes. Overall, clients express satisfaction with CCIG Group's performance and a desire for continued collaboration.
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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
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More responsive than most other service providers

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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FlairsTech

4.6 10 reviews
Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

15% Customer Service Outsourcing

20% IT Managed Services

15% Application Management & Support +4 services

15% Call Center Services

15% Custom Software Development

10% AI Development

10% Enterprise App Modernization

FlairsTech is a Customer Service Outsourcing company specializing in Customer Support Services and Call Center Solutions. Their reviews reflect high customer satisfaction, with 97% reporting improved outcomes like customer service scores and satisfaction rates. Clients commend their flexibility, cultural alignment, and ability to adapt quickly to changing needs, although some note initial growing pains and development resource retention as areas for improvement.

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Reviews mention Innovative
Clients consistently highlight FlairsTech's innovative approach and adaptability as key strengths. One CEO noted the company's 'strong culture of innovation and getting things done,' which aligns well with their own organizational values. This sentiment reflects a broader appreciation for FlairsTech's ability to implement creative solutions that enhance customer experience while reducing costs. Overall, the feedback indicates a positive sentiment towards FlairsTech's innovative capabilities.

Customer Service Outsourcing for Travel Agency

5.0 Jun 14, 2024

Flairstech is very flexible and able to adapt to its customers needs. Moreover, FlairsTech has a strong culture of innovation and getting things done, which is aligned with our company culture.
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1 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of FlairsTech highlight strong client satisfaction, particularly in technical expertise and project management. Clients from LeagueSuite and Buildsoft praised the team's effective collaboration, timely delivery, and impressive knowledge in software development and DevOps processes. Both emphasized the positive impact on their projects, including improved performance and operational efficiency. Overall, the sentiment is highly favorable, with no noted areas for improvement.
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More responsive than most other service providers

FlairsTech is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Warszawa, Poland

Konstruktorska 11
Warszawa, Poland 02-673
101 - 150

+48-223-0038-17

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Featured

What are Featured Providers?

Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Poland

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

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19 of 19 reviews are 5 stars

12 new reviews for Customer Service Outsourcing services

$50,000 – $199,999 avg. project cost

Reviewed 19 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Conectys

4.8 2 reviews
Verified

$250,000+

< $25 / hr

1,000 - 9,999

Poznań, Poland

Services provided

40% Customer Service Outsourcing

40% Content Moderation Services

20% Call Center Services

Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Poznań, Poland

Stary Browar Center, Atrium Offices,
Poznań, Poland 61-888
301 - 400

+3292980111

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Axendi

5.0 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

45% Customer Service Outsourcing

35% Call Center Services

20% Back Office Outsourcing

Voice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.

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Reviews mention Experienced
Clients have expressed a positive sentiment regarding the experience with Voice Contact Center, highlighting their well-established processes and effective communication. One client noted the team's ability to deliver on time, stating they went live successfully and handled consumer queries promptly. The value for cost and referral-based selection further underscore the company's reliability and expertise in project management.

Call Center Services for Consumer Goods Business

5.0 Mar 8, 2023

Their team is experienced and has well-established processes.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Beauty & Cosmetics Retailer
5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read more
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Industry Experience

Axendi has demonstrated expertise across the Beauty & Cosmetics, Consumer Products, and Retail industries. Clients commend their effective customer service support, rapid response times, and ability to meet SLAs during high customer flow. The overall sentiment in these sectors highlights Axendi's flexibility, comprehensive service offerings, and commitment to client satisfaction, making them a suitable partner for businesses seeking reliable customer support solutions.
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Beauty & Cosmetics Consumer Products Retail

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More responsive than most other service providers

Axendi is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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databroker

5.0 1 review

$5,000+

< $25 / hr

250 - 999

VI, Poland

Services provided

45% Customer Service Outsourcing

49% Call Center Services

6% Back Office Outsourcing

databroker is a company specializing in arranging sales meetings and providing group insurance solutions. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting databroker's reliability, flexibility, and top-tier service delivery. Their competence and alignment with client values are frequently praised, establishing them as a preferred partner for successful campaign execution.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight the exceptional reliability and flexibility of databroker, with clients praising their goal-driven approach and timely project management. One client noted their 'top-tier service delivery' and 'successful campaign execution,' emphasizing the company's alignment with client values. Overall sentiment is overwhelmingly positive, with recommendations for databroker as a dependable business partner in achieving measurable outcomes, such as acquiring new customers.
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Industry Experience

The provider demonstrates notable expertise in the insurance industry, receiving high praise for their reliability and goal-oriented approach. Clients commend their flexibility, timely project management, and exceptional competence, which significantly contribute to successful project outcomes, including increased customer acquisition. The overall sentiment in this sector is highly positive, making this provider an excellent match for businesses seeking strong collaborative partnerships in insurance.
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Insurance

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Average Project Cost Breakdown

What Clients Have Said
Clients express a strong sentiment regarding the company's value for money, highlighting their exceptional competence and flexibility. One client noted their 'top-tier service delivery' and 'complete flexibility,' which contributed to successful campaign execution. The long-standing partnership and reliable collaboration further emphasize the perception of good value. Overall, clients feel that the pricing aligns well with the quality of service provided, marking the company as a reliable business partner.
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Aplitt sp. z o.o.

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Gdańsk, Poland

Services provided

10% Customer Service Outsourcing

15% Application Management & Support

15% Application Testing +6 services

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

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Reviews mention Flexible
Clients consistently praised Aplitt sp. z o.o. for their flexibility and adaptability throughout project execution. One client highlighted the team's 'flexibility and availability' during the implementation of a mobile application, emphasizing their 'ease of communication' and ability to adapt to client requirements. Another review noted Aplitt's 'professionalism, adaptability, and problem-solving capabilities,' which significantly contributed to project success. Overall, the sentiment regarding flexibility is overwhelmingly positive, reflecting Aplitt's commitment to meeting client needs.

Software Dev & Data Migration for Financial Services Co

5.0 Oct 25, 2023

Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
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Mobile App Dev for Credit Union

5.0 May 15, 2023

We are very pleased with the flexibility and availability of the project team we worked with during implementation. We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation. We are very pleased with the flexibility and availability of the project team we worked with during implementation.
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Industry Experience

Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.
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Amevalue

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

15% IT Staff Augmentation +1 service

5% Call Center Services

Amevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.

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Reviews mention Timely
Clients consistently praised Amevalue for their timely delivery and responsiveness. One client highlighted their project management as 'steady and transparent,' noting that milestones were met on schedule and adjustments were made swiftly when priorities shifted. Another client echoed this sentiment, stating that Amevalue provided clear, on-time communication and action-oriented replies. Overall, the sentiment surrounding timeliness is highly positive, with clients appreciating the reliable support and proactive approach of Amevalue.

Customer Service Support & AI Agent Dev for Nutrition Brand

5.0 Oct 31, 2025

We’re still working together, and their project management is steady and transparent – milestones and weekly check-ins keep us on track, they deliver on time, and when our priorities shift, they respond quickly and adjust without fuss.
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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Amevalue has been overwhelmingly positive. A project manager from Rishuchi highlighted the company's high ratings, alignment of values, and cost-effectiveness as key reasons for their selection. They praised Amevalue's professionalism and responsiveness, noting that HR processes were effectively built and automated, with customer satisfaction ratings consistently above 4.7. Clients expressed no significant areas for improvement, indicating strong overall satisfaction with the collaboration.
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Industry Experience

Amevalue has demonstrated expertise in eCommerce, Advertising & Marketing, and HR management. In eCommerce, they excel at enhancing customer support operations, achieving improved response times and customer satisfaction. Their work in Advertising & Marketing focuses on maintaining operational stability during campaigns, ensuring quick incident response. In the HR sector, they effectively built automated processes and maintained high customer service ratings. Overall, sentiment is highly positive across all industries, making Amevalue a suitable partner for businesses seeking reliable and efficient operational support.
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Other industries eCommerce

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.
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genli

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

10% Customer Service Outsourcing

20% Advertising

20% Direct Marketing +3 services

20% Marketing Strategy

20% Sales Outsourcing

10% Call Center Services

Genli is a lead generation company specializing in delivering high-quality, targeted leads for businesses. Reviews highlight their effective communication and adaptability, with 96% of leads deemed accurate and timely. Clients appreciate the company's young, hardworking team, noting their exceptional ability to meet client needs swiftly. The feedback is overwhelmingly positive, with clients expressing satisfaction and a willingness to engage in future collaborations.

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Industry Experience

Genli has demonstrated expertise in the information technology and e-learning sectors, receiving positive feedback for their lead generation services. Clients appreciated their effective communication, flexibility, and ability to deliver high-quality, targeted leads rapidly. The overall sentiment in this industry reflects satisfaction with their work quality and the impact on clients' sales strategies. Potential partnerships in information technology and e-learning would benefit from Genli's strengths in lead generation and project execution.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Genli's pricing, highlighting the high quality of leads generated at a competitive cost. One client noted that the lead generation was completed ahead of schedule, and the accuracy of the leads was commendable at 96%. Overall sentiment reflects good value for money, with clients appreciating the effective communication and tailored solutions, indicating a likelihood of returning for future projects.
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H&K Soft Company

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Warszawa, Poland

Services provided

10% Customer Service Outsourcing

15% E-Commerce Development

10% Custom Software Development +8 services

10% Enterprise App Modernization

10% Mobile App Development

10% Other Application Development

10% Sales Outsourcing

10% Web Development

5% Application Management & Support

5% BI & Big Data Consulting & SI

5% Commercial Development

H&K Soft Company is a software development firm specializing in back-end engineering and full-stack projects, particularly in the online education sector. The reviews highlight a high level of client satisfaction, emphasizing their flexibility, strong communication skills, and commitment to project success, with approximately 100% positive feedback regarding their attitude and teamwork.

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Industry Experience

H&K Soft Company has demonstrated expertise primarily in the Gaming and Education sectors, receiving positive feedback for their strong back-end development skills and flexibility in project delivery. Clients note their commitment to business goals and impressive communication. The overall sentiment indicates satisfaction with their contributions, enhancing project velocity by 20-30%. This provider is well-suited for clients in need of dedicated software engineering support in fast-paced environments.
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Gaming

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with H&K Soft Company's cost-effectiveness and value for money, noting a significant improvement in project velocity by 20-30%. One client highlighted their flexibility and commitment, stating the team treated the project with the care of a startup. While the current pricing structure is deemed appropriate, there are suggestions for future scalability to enhance service delivery. Overall, the sentiment reflects a positive view on the company's pricing relative to the quality of service provided.
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Text, Inc.

Not yet reviewed

$250,000+

$300+ / hr

250 - 999

Wrocław, Poland

Services provided

25% Customer Service Outsourcing

25% Ecommerce Marketing

25% IT Strategy Consulting +2 services

15% AI Development

10% AI Consulting

Headquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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Dream Support

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Warszawa, Poland

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting

Founded in 2016, Dream Support is a Customer Service Outsourcing company. The small team provides Customer Service Outsourcing and Business Consulting.
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It-house.co

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Warszawa, Poland

Services provided

20% Customer Service Outsourcing

30% Web Development

20% UX/UI Design +2 services

15% Custom Software Development

15% Mobile App Development

Founded in 2016, It-house.co, a small web development firm, is in Warszawa, Poland. Their team offers Web Development and UX/UI Design.
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ICS Center

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Warszawa, Poland

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

ICS Center is a call center service headquartered in Warszawa, Poland and Białystok, Poland. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2005.
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OpsTalent

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Wrocław, Poland

Services provided

25% Customer Service Outsourcing

25% Call Center Services

10% Custom Software Development +7 services

10% IT Staff Augmentation

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% DevOps Managed Services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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efficienCX

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

efficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.

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CCIG Med

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Services provided

30% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing +3 services

10% Sales Outsourcing

5% Email Marketing

5% SMS Marketing

CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
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Baevos

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

30% Customer Service Outsourcing

20% Sales Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruitment Process Outsourcing

Baevos is a Customer Service Outsourcing company based in Poznań, Poland. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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Advisory Box

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Warszawa, Poland

Services provided

15% Customer Service Outsourcing

35% Business Consulting

20% CRM Consulting and SI +3 services

15% Unified Communications Consulting & SI

10% Financial Consulting

5% Digital Strategy

Established in 2005, Advisory Box is a Business Consulting company. The small team focuses on Business Consulting and CRM consulting and SI.
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Teleaudyt sp. z o. o.

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Kraków, Poland

Services provided

15% Customer Service Outsourcing

20% Cybersecurity

20% IT Managed Services +3 services

20% IT Strategy Consulting

15% Corporate Training & Coaching

10% Back Office Outsourcing

Launched in 2010, Teleaudyt sp. Z o. O. Is a small IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
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Call Center Dynamic Sales

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Services provided

63% Customer Service Outsourcing

24% Call Center Services

13% Sales Outsourcing

Call Center Dynamic Sales is a Customer Service Outsourcing company. They are located in Wrocław, Poland. Their team provides Customer Service Outsourcing and Call Center Services.
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Hempley

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gdańsk, Poland

Services provided

12% Customer Service Outsourcing

30% Commercial Development

14% Marketing Strategy +5 services

12% Sales Outsourcing

10% Email Marketing

10% Search Engine Optimization

7% Graphic Design

5% IT Strategy Consulting

Hempley is a Commercial Development company. The Gdańsk, Poland-based company was launched in 2020. Their team provides Commercial Development and Marketing Strategy.
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AP OUTSOURCING GROUP

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Poznań, Poland

Services provided

14% Customer Service Outsourcing

56% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

10% Application Management & Support

AP OUTSOURCING GROUP is a Poznań, Poland-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 2020.
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Profitcrew Ltd

Not yet reviewed

$50,000+

$50 - $99 / hr

10 - 49

Wrocław, Poland

Services provided

10% Customer Service Outsourcing

30% Pay Per Click

20% Content Marketing +4 services

20% Conversion Optimization

10% Translation

5% Business Consulting

5% Graphic Design

Profitcrew Ltd is a PPC company. The Nuneaton, England-based team specializes in Pay Per Click and Content Marketing.
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Wrocław, Poland

Tadeusza Kościuszki 13/1B
Wrocław, Poland 50-438
21 - 30

0048537013732

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Sterling Outsourcing Sp zoo

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Kraków, Poland

Services provided

10% Customer Service Outsourcing

30% Accounting

26% Back Office Outsourcing +2 services

19% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

Sterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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Thulium

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% E-Commerce Development

Thulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
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United Solutions

Not yet reviewed

$25,000+

$50 - $99 / hr

50 - 249

Kraków, Poland

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Cloud Consulting & SI +8 services

10% Computer Engineering

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

5% BI & Big Data Consulting & SI

5% Recruitment Process Outsourcing

United Solutions is an IT strategy consulting company in Kraków, Poland. They specialize in IT strategy consulting and Customer Service Outsourcing.
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BECC Sp. z o.o.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

10% Business Consulting +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Financial Consulting

10% HR Outsourcing

10% Logistics & Supply Chain Consulting

10% Recruitment Process Outsourcing

BECC Sp. Z o.o. Is a Back Office Outsourcing company based in Wrocław, Poland. The team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Rhenus Office Systems Polska

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nadarzyn, Poland

Services provided

20% Customer Service Outsourcing

50% Document Digitization & Management

20% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.
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Contact Center Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Contact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Focus Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warszawa, Poland

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Call center Focus Contact Center was launched in 2008. The firm provides Call Center Services and Back Office Outsourcing.
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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Rzeszów, Poland

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1 service

15% Public Relations

BPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.

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Industry Experience

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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Germany (6) Ukraine (2) Estonia (1) United States (1)

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Rzeszów, Poland

36/4/6 Tadeusza Rejtana al.
Rzeszów, Poland 35-330
10 - 15

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Contact Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

24% Customer Service Outsourcing

56% Call Center Services

20% Marketing Strategy

Contact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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Forsell

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Warszawa, Poland

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Forsell is a midsize phone answering service and Customer Service Outsourcing company established in 2014. Their team offers Call Center Services and Customer Service Outsourcing.
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Smart Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

15% Customer Service Outsourcing

55% Call Center Services

30% Sales Outsourcing

Smart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
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WF- Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Warszawa, Poland

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Midsize call center WF- Call Center, is in Warszawa, Poland. The team provides Call Center Services and Customer Service Outsourcing.
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Zielinet

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Milanówek, Poland

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Zielinet is a midsize Milanówek, Poland-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4 services

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Warszawa, Poland

al. Jerozolimskie 123
Warszawa, Poland 00-001
76 - 100

+48 226 47 87 87

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Warszawa, Poland

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Warszawa, Poland

ul.Taneczna 30, 02-829 Warsaw
Warszawa, Poland 01-001
251 - 300

+48 22 1629703

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Top Customer Support Services in Poland

List of the Top Poland Customer Support Companies

Reviews mention Accommodating

Back Office Outsourcing for E-Commerce Co

Call Center Services for Automotive Company

Customer Support for FinTech Organization

Customer Service Outsourcing for Gaming Company

Multilingual Customer Support for Beverage Company

CX Outsourcing for Financial Services Firm

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Call Center Services for Hotel Booking Software Company

Industry Experience

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Reviews mention Professional

Data Labeling & Annotation for Fintech Firm

AI Data Annotation for IT Services Company

Prospect Research for Marketing and Tech Firm

Cloud Application Tech Support for Social Intranet Platform

Customer Service Outsourcing for Home Technology Retailer

Industry Experience

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Reviews mention Accessible

Customer Service Outsourcing for Grocery Store Chain

Reviewed 4 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

CCIG Group is very responsive

Reviews mention Innovative

Customer Service Outsourcing for Travel Agency

Reviewed 2 times in the past 6 months

FlairsTech is responsive

Reviewed 19 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Experienced

Call Center Services for Consumer Goods Business

Call Center Services for Beauty & Cosmetics Retailer

Industry Experience

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Axendi is very responsive

Reviewed 1 time in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Flexible

Software Dev & Data Migration for Financial Services Co

Mobile App Dev for Credit Union

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Customer Service Support & AI Agent Dev for Nutrition Brand

Reviewed 1 time in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Raya CX is very responsive

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