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Top Customer Support Services in Poland

Ratings Updated: April 23, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Poland

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Poland

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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Reviews mention Easy to work with
Overall, clients consistently report that Helpware is exceptionally easy to work with. For instance, one client highlighted their 'extremely responsive' communication and proactive updates, while another praised Helpware's adaptability to their processes, making collaboration seamless. Additionally, Helpware's team is noted for their professionalism and empathy, further enhancing the working relationship. Clients appreciate their commitment to quality and timely delivery, resulting in a high level of satisfaction across various projects.

Staff Augmentation for Marketing Agency

4.5 Feb 20, 2020

Very effective workflow. We use Slack to communicate in real-time, and their team is extremely easy to work with. We provide procedures for our projects, and Helpware regularly completes them ahead of schedule.
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Staff Augmentation for Computer Software Company

4.5 Oct 24, 2019

We are a remote business so it has been easy to make them as part of our team. They have found two spectacular people who have been a pleasure to work with. They have been very helpful in addressing any of our concerns.
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Office Support Resources for Hiring Company

5.0 Oct 6, 2018

They provide strong communication over email, Slack, and Zoom. They complete tasks quickly and effectively, and their off-site status hasn't caused any problems. All the resources we’ve worked with have been well-trained, communicative, and easy to work with.
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Staffing for Article Engagement Specialists

4.0 Oct 5, 2018

Everyone from Helpware has been great to work with. The team is extremely friendly and professional in all that they do. They are very easy to contact and maintain communication with.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Poland

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

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1 of 3 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
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Industry Experience

Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
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United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)

This provider is fluent in 22 languages:

English

Spanish

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Persian

Romanian

Dutch

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CCIG Group

4.9 23 reviews

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Premier Verified

$10,000+

< $25 / hr

1,000 - 9,999

Wrocław, Poland

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.

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Reviews mention Transparent
Overall, clients commend CCIG Group for their transparent communication and project management. One client highlighted that collaboration with CCIG's management team was always transparent, noting their operational flexibility and commitment as a strategic partner. Another client appreciated the consistent and transparent reporting structure, which facilitated quick decision-making. Both emphasized the company's proactive attitude and willingness to adapt processes to meet evolving business needs, fostering a partnership environment rather than a conventional outsourcing relationship.

Customer Service Support for Real Estate Agency

5.0 Aug 21, 2025

CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement. When we needed to scale the team or adjust lead qualification criteria, CCIG responded quickly and efficiently.
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Customer Service Outsourcing for Grocery Store Chain

5.0 Oct 28, 2025

Collaboration with their management team – including managers, supervisors, and project managers has always been transparent. CCIG has proven to be not just a service provider, but a strategic partner we can fully rely on. We particularly value their flexibility and openness in introducing new and modifying existing processes.
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Industry Experience

CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
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Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
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More responsive than most other service providers

CCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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FlairsTech

4.6 10 reviews
Premier Verified

$50,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

15% Customer Service Outsourcing

20% IT Managed Services

15% Application Management & Support +4 services

15% Call Center Services

15% Custom Software Development

10% AI Development

10% Enterprise App Modernization

FlairsTech is a Customer Service BPO that excels in providing customer support outsourcing solutions, including technical support and project management services. With a strong focus on culture and flexibility, they demonstrate a 97% customer satisfaction rate. The firm is praised for its adaptability, cost-effectiveness, and alignment with client values, ensuring seamless integration with client teams.

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Reviews mention Easy to reach
Clients consistently highlight FlairsTech's exceptional accessibility and communication. One client noted their 'availability, communication, and ability to work well across global teams' as particularly impressive. Additionally, the project management aspect received positive remarks, with timely deliveries and effective use of various communication channels like virtual meetings and messaging apps. Overall, the sentiment surrounding FlairsTech's ease of reach is highly favorable, with no identified areas for improvement in this regard.

DevOps Managed Services for Construction Software Company

4.5 Mar 2, 2026

FlairsTech’s project management is good. The team delivers on time. Regarding communication, we use virtual meetings, emails, and messaging apps. FlairsTech’s availability, communication, and ability to work well across global teams are impressive.
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4 of 5 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Travel Agency
5.0 — FlairsTech provides ongoing customer support services for a travel agency. They focus on email and chat support and handling phone calls. The team also assists with back-office operations. Read more
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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Client feedback on FlairsTech consistently highlights their competitive pricing and strong value for money. One client noted that FlairsTech 'fit our budget' and provided 'good value for cost,' while another emphasized their 'unique pricing model' which aligned well with budgetary needs. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, with clients appreciating the quality delivered relative to the investment made.
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More responsive than most other service providers

FlairsTech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Poland

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

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Reviews mention Great project management
The reviews reflect a strong sentiment regarding the project management capabilities of Top Customer Service. Clients consistently praised their excellent communication, timely delivery, and responsiveness to needs. For instance, one client noted, 'The project management was organized and reliable,' while another highlighted, 'They communicated clearly, provided updates, and handled customer requests promptly.' Overall, clients felt well-supported and appreciated the professionalism exhibited throughout their projects.

Customer Support & VA Services for Consulting Company

5.0 Dec 10, 2025

Project management was excellent. Tasks were delivered on time, and often ahead of schedule. Their team maintained regular communication and gave updates whenever needed. They showed flexibility when priorities shifted and were quick to respond whenever we had urgent requests.
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Customer Support for Tree Care & Landscaping Company

5.0 Dec 22, 2025

Project management was excellent they delivered what was promised on schedule and were quick to adapt to our feedback.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

Their project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Customer Service Outsourcing for Daycare Center

5.0 Feb 16, 2026

The project management was excellent. Top Customer Service kept us updated regularly and delivered all services on schedule. They communicated well and adapted quickly to our needs.
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Customer Support for Truck Repair & Maintenance Company

5.0 Feb 16, 2026

The project management was strong. Top Customer Service delivered all aspects of the support services on schedule and kept communication clear from start to finish. They were responsive and easy to work with.
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25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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United States (18) Canada (13) France (1)

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Axendi

5.0 3 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

45% Customer Service Outsourcing

35% Call Center Services

20% Back Office Outsourcing

Voice Contact Center is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effectiveness in improving response times and maintaining SLAs, with 100% positive feedback on their flexibility and cost value. Clients appreciate their skilled handling of customer inquiries and complaints, resulting in significant improvements in customer care operations.

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Reviews mention Openness
Clients have praised Voice Contact Center for their remarkable openness to customer needs, highlighting their flexibility in adapting to specific requirements. Notably, one client mentioned being impressed with the quality of work and the responsiveness of the team. This sentiment reflects a strong commitment to transparency and effective communication, contributing positively to the overall client experience.

Call Center Support for Footwear Retailer

5.0 Mar 8, 2023

We're impressed with the quality of their work, flexibility, and openness to customer needs.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Beauty & Cosmetics Retailer
5.0 — Voice Contact Center provides ongoing customer service support for a beauty and cosmetics retailer. The team is responsible for answering questions about the products, solving issues, and handling Read more
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What Clients Have Said
Clients consistently highlight Axendi's competitive pricing and overall value for money. For instance, one customer noted that the 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, mentioning 'good value for cost' as a key reason for their selection. Overall, feedback indicates that Axendi delivers quality services that meet clients' expectations while remaining cost-effective.
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More responsive than most other service providers

Axendi is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Aplitt sp. z o.o.

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Gdańsk, Poland

Services provided

10% Customer Service Outsourcing

15% Application Management & Support

15% Application Testing +6 services

10% Call Center Services

10% Custom Software Development

10% IT Managed Services

10% IT Staff Augmentation

10% Mobile App Development

10% Web Development

Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

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Reviews mention Accommodating
Aplitt sp. z o.o. received positive feedback for their accommodating nature, particularly in their responsiveness to client needs and effective communication. Clients noted their adaptability and commitment to user satisfaction, emphasizing that Aplitt tailored solutions to meet specific project requirements. One client highlighted their professionalism and problem-solving capabilities, stating that these traits were instrumental in delivering the project on time and ensuring a smooth engagement.

Software Dev & Data Migration for Financial Services Co

5.0 Oct 25, 2023

Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
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Industry Experience

Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.
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Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.
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Amevalue

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

15% IT Staff Augmentation +1 service

5% Call Center Services

Amevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.

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Reviews mention Professional
Clients consistently commend Amevalue for their professionalism and responsibility in project management. One client noted their satisfaction with the management's willingness to collaborate, stating, "they are responsible, professional, and always willing to meet us halfway," highlighting a long-standing partnership. The overall sentiment reflects a high level of trust and appreciation for the company's service quality and commitment to meeting client needs, with no reported areas for improvement.

HR & Recruiting Services for Digital Agency

5.0 Nov 12, 2025

We are extremely pleased to work with the company's management; they are responsible, professional, and always willing to meet us halfway. That is why we have been working together for many years.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

HR & Recruiting Services for Digital Agency
5.0 — Amevalue has built an HR management structure for a digital agency. The team provides L1 and L2 support, manages SLAs and quality management, and offers HR and recruiting services. Read more
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Industry Experience

Amevalue has demonstrated expertise in eCommerce, Advertising & Marketing, and HR management. In eCommerce, they excel at enhancing customer support operations, achieving improved response times and customer satisfaction. Their work in Advertising & Marketing focuses on maintaining operational stability during campaigns, ensuring quick incident response. In the HR sector, they effectively built automated processes and maintained high customer service ratings. Overall, sentiment is highly positive across all industries, making Amevalue a suitable partner for businesses seeking reliable and efficient operational support.
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Other industries eCommerce

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.
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genli

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

10% Customer Service Outsourcing

20% Advertising

20% Direct Marketing +3 services

20% Marketing Strategy

20% Sales Outsourcing

10% Call Center Services

Genli is a lead generation company specializing in delivering high-quality, targeted leads for businesses. Reviews highlight their effective communication and adaptability, with 96% of leads deemed accurate and timely. Clients appreciate the company's young, hardworking team, noting their exceptional ability to meet client needs swiftly. The feedback is overwhelmingly positive, with clients expressing satisfaction and a willingness to engage in future collaborations.

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Industry Experience

Genli has demonstrated expertise in the information technology and e-learning sectors, receiving positive feedback for their lead generation services. Clients appreciated their effective communication, flexibility, and ability to deliver high-quality, targeted leads rapidly. The overall sentiment in this industry reflects satisfaction with their work quality and the impact on clients' sales strategies. Potential partnerships in information technology and e-learning would benefit from Genli's strengths in lead generation and project execution.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Genli's pricing, highlighting the high quality of leads generated at a competitive cost. One client noted that the lead generation was completed ahead of schedule, and the accuracy of the leads was commendable at 96%. Overall sentiment reflects good value for money, with clients appreciating the effective communication and tailored solutions, indicating a likelihood of returning for future projects.
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H&K Soft Company

5.0 1 review

$5,000+

$50 - $99 / hr

10 - 49

Warszawa, Poland

Services provided

10% Customer Service Outsourcing

15% E-Commerce Development

10% Custom Software Development +8 services

10% Enterprise App Modernization

10% Mobile App Development

10% Other Application Development

10% Sales Outsourcing

10% Web Development

5% Application Management & Support

5% BI & Big Data Consulting & SI

5% Commercial Development

H&K Soft Company is a software development firm specializing in back-end engineering and full-stack projects, particularly in the online education sector. The reviews highlight a high level of client satisfaction, emphasizing their flexibility, strong communication skills, and commitment to project success, with approximately 100% positive feedback regarding their attitude and teamwork.

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Industry Experience

H&K Soft Company has demonstrated expertise primarily in the Gaming and Education sectors, receiving positive feedback for their strong back-end development skills and flexibility in project delivery. Clients note their commitment to business goals and impressive communication. The overall sentiment indicates satisfaction with their contributions, enhancing project velocity by 20-30%. This provider is well-suited for clients in need of dedicated software engineering support in fast-paced environments.
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Gaming

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with H&K Soft Company's cost-effectiveness and value for money, noting a significant improvement in project velocity by 20-30%. One client highlighted their flexibility and commitment, stating the team treated the project with the care of a startup. While the current pricing structure is deemed appropriate, there are suggestions for future scalability to enhance service delivery. Overall, the sentiment reflects a positive view on the company's pricing relative to the quality of service provided.
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Text, Inc.

Not yet reviewed

$250,000+

$300+ / hr

250 - 999

Wrocław, Poland

Services provided

25% Customer Service Outsourcing

25% Ecommerce Marketing

25% IT Strategy Consulting +2 services

15% AI Development

10% AI Consulting

Headquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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Dream Support

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Warszawa, Poland

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting

Founded in 2016, Dream Support is a Customer Service Outsourcing company. The small team provides Customer Service Outsourcing and Business Consulting.
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It-house.co

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Warszawa, Poland

Services provided

20% Customer Service Outsourcing

30% Web Development

20% UX/UI Design +2 services

15% Custom Software Development

15% Mobile App Development

Founded in 2016, It-house.co, a small web development firm, is in Warszawa, Poland. Their team offers Web Development and UX/UI Design.
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databroker

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

VI, Poland

Services provided

45% Customer Service Outsourcing

49% Call Center Services

6% Back Office Outsourcing

Databroker is a call center service. They were established in 2003, and their services include Call Center Services and Customer Service Outsourcing.
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ICS Center

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Warszawa, Poland

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

ICS Center is a call center service headquartered in Warszawa, Poland and Białystok, Poland. They specialize in Call Center Services and Customer Service Outsourcing and were founded in 2005.
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OpsTalent

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Wrocław, Poland

Services provided

25% Customer Service Outsourcing

25% Call Center Services

10% Custom Software Development +7 services

10% IT Staff Augmentation

5% Application Management & Support

5% Application Testing

5% Back Office Outsourcing

5% DevOps Managed Services

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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efficienCX

5.0 1 review

$5,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

efficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.

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CCIG Med

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

Wrocław, Poland

Services provided

30% Customer Service Outsourcing

40% Call Center Services

10% Back Office Outsourcing +3 services

10% Sales Outsourcing

5% Email Marketing

5% SMS Marketing

CCIG Med is a telephone answering service. The team is based in Wrocław, Poland, and their services include Call Center Services and Customer Service Outsourcing.
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Baevos

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

30% Customer Service Outsourcing

20% Sales Outsourcing

15% Back Office Outsourcing +3 services

15% HR Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Recruitment Process Outsourcing

Baevos is a Customer Service Outsourcing company based in Poznań, Poland. The team specializes in Customer Service Outsourcing and Sales Outsourcing.
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Advisory Box

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Warszawa, Poland

Services provided

15% Customer Service Outsourcing

35% Business Consulting

20% CRM Consulting and SI +3 services

15% Unified Communications Consulting & SI

10% Financial Consulting

5% Digital Strategy

Established in 2005, Advisory Box is a Business Consulting company. The small team focuses on Business Consulting and CRM consulting and SI.
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Teleaudyt sp. z o. o.

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Kraków, Poland

Services provided

15% Customer Service Outsourcing

20% Cybersecurity

20% IT Managed Services +3 services

20% IT Strategy Consulting

15% Corporate Training & Coaching

10% Back Office Outsourcing

Launched in 2010, Teleaudyt sp. Z o. O. Is a small IT strategy consulting company. Their team provides IT strategy consulting and Cybersecurity.
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Call Center Dynamic Sales

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wrocław, Poland

Services provided

63% Customer Service Outsourcing

24% Call Center Services

13% Sales Outsourcing

Call Center Dynamic Sales is a Customer Service Outsourcing company. They are located in Wrocław, Poland. Their team provides Customer Service Outsourcing and Call Center Services.
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Hempley

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gdańsk, Poland

Services provided

12% Customer Service Outsourcing

30% Commercial Development

14% Marketing Strategy +5 services

12% Sales Outsourcing

10% Email Marketing

10% Search Engine Optimization

7% Graphic Design

5% IT Strategy Consulting

Hempley is a Commercial Development company. The Gdańsk, Poland-based company was launched in 2020. Their team provides Commercial Development and Marketing Strategy.
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AP OUTSOURCING GROUP

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Poznań, Poland

Services provided

14% Customer Service Outsourcing

56% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

10% Application Management & Support

AP OUTSOURCING GROUP is a Poznań, Poland-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO) and were launched in 2020.
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Profitcrew Ltd

Not yet reviewed

$50,000+

$50 - $99 / hr

10 - 49

Wrocław, Poland

Services provided

10% Customer Service Outsourcing

30% Pay Per Click

20% Content Marketing +4 services

20% Conversion Optimization

10% Translation

5% Business Consulting

5% Graphic Design

Profitcrew Ltd is a PPC company. The Nuneaton, England-based team specializes in Pay Per Click and Content Marketing.
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Wrocław, Poland

Tadeusza Kościuszki 13/1B
Wrocław, Poland 50-438
21 - 30

0048537013732

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Sterling Outsourcing Sp zoo

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Kraków, Poland

Services provided

10% Customer Service Outsourcing

30% Accounting

26% Back Office Outsourcing +2 services

19% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

Sterling Outsourcing Sp zoo is a small Accounting company. They specialize in Accounting and Back Office Outsourcing and were founded in 2006.
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Thulium

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Kraków, Poland

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% E-Commerce Development

Thulium is a call center company. Established in 2006, their team focuses on Call Center Services and Customer Service Outsourcing.
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United Solutions

Not yet reviewed

$25,000+

$50 - $99 / hr

50 - 249

Kraków, Poland

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Cloud Consulting & SI +8 services

10% Computer Engineering

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

5% BI & Big Data Consulting & SI

5% Recruitment Process Outsourcing

United Solutions is an IT strategy consulting company in Kraków, Poland. They specialize in IT strategy consulting and Customer Service Outsourcing.
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BECC Sp. z o.o.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wrocław, Poland

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

10% Business Consulting +5 services

10% Finance & Accounting Outsourcing (FAO)

10% Financial Consulting

10% HR Outsourcing

10% Logistics & Supply Chain Consulting

10% Recruitment Process Outsourcing

BECC Sp. Z o.o. Is a Back Office Outsourcing company based in Wrocław, Poland. The team specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Rhenus Office Systems Polska

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Nadarzyn, Poland

Services provided

20% Customer Service Outsourcing

50% Document Digitization & Management

20% Back Office Outsourcing +1 service

10% Finance & Accounting Outsourcing (FAO)

Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.
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Contact Center Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Contact Center Outsourcing is a call center service. They are headquartered in Kraków, Poland and have small team. Their services include Call Center Services and Customer Service Outsourcing.
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Conectys

4.8 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Poznań, Poland

Services provided

40% Customer Service Outsourcing

40% Content Moderation Services

20% Call Center Services

Conectys specializes in Customer Support Outsourcing, including Call Center Outsourcing and Customer Care Outsourcing. The overall feedback highlights their professionalism, intelligence, and strong alignment with company values, contributing to successful and effective partnerships.

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Industry Experience

Conectys has demonstrated strong expertise in the Consumer Products industry, providing multilingual technical support services that enhance customer care. Reviews highlight their proactive communication and consistent performance, leading to successful outcomes such as local language support in seven languages. Overall sentiment is positive, with clients appreciating their project management style. Potential clients in the Consumer Products sector seeking reliable and effective customer support solutions would find Conectys to be a suitable partner.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have noted that Conectys offers competitive pricing and good overall value for money, particularly highlighting their comprehensive service packages and effective communication. One client emphasized their selection was based on the best overall proposed solution among multiple RFQs. Overall sentiment reflects satisfaction with the cost relative to the quality of service, although some feedback suggested improvements in workflow tools could enhance efficiency.
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Poznań, Poland

Stary Browar Center, Atrium Offices,
Poznań, Poland 61-888
301 - 400

+3292980111

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Focus Contact Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Warszawa, Poland

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Call center Focus Contact Center was launched in 2008. The firm provides Call Center Services and Back Office Outsourcing.
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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Rzeszów, Poland

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1 service

15% Public Relations

BPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.

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Industry Experience

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Select Industry to see insights

Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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Germany (6) Ukraine (2) Estonia (1) United States (1)

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Rzeszów, Poland

36/4/6 Tadeusza Rejtana al.
Rzeszów, Poland 35-330
10 - 15

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Contact Sales

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kraków, Poland

Services provided

24% Customer Service Outsourcing

56% Call Center Services

20% Marketing Strategy

Contact Sales is a small Kraków, Poland-based answering service. The team offers Call Center Services and Customer Service Outsourcing.
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Forsell

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Warszawa, Poland

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Forsell is a midsize phone answering service and Customer Service Outsourcing company established in 2014. Their team offers Call Center Services and Customer Service Outsourcing.
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Smart Call

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kraków, Poland

Services provided

15% Customer Service Outsourcing

55% Call Center Services

30% Sales Outsourcing

Smart Call is a small phone answering service located in Kraków, Poland. The team provides Call Center Services and Sales Outsourcing.
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S8 SA

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Zabrze, Poland

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

S8 SA, a telephone answering service, was founded in 2014. The company specializes in Call Center Services and Back Office Outsourcing.
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WF- Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Warszawa, Poland

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Midsize call center WF- Call Center, is in Warszawa, Poland. The team provides Call Center Services and Customer Service Outsourcing.
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Zielinet

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Milanówek, Poland

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Zielinet is a midsize Milanówek, Poland-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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Raya CX

Not yet reviewed

$10,000+

< $25 / hr

1,000 - 9,999

Warszawa, Poland

Services provided

10% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +4 services

20% HR Outsourcing

10% Sales Outsourcing

5% Email Marketing

5% Social Media Marketing

Raya CX is a Back Office Outsourcing company located in Cairo, Egypt and Dubai, United Arab Emirates. Their services include Back Office Outsourcing and Call Center Services.
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More responsive than most other service providers

Raya CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Warszawa, Poland

al. Jerozolimskie 123
Warszawa, Poland 00-001
76 - 100

+48 226 47 87 87

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Warszawa, Poland

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Warszawa, Poland

ul.Taneczna 30, 02-829 Warsaw
Warszawa, Poland 01-001
251 - 300

+48 22 1629703

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Top Customer Support Services in Poland

List of the Top Poland Customer Support Companies

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Reviews mention Professional

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