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Top Virtual Receptionist Services in Nigeria

Ratings Updated: April 4, 2026

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1 Leaders 5 Contenders

6 Companies

Country: Nigeria

Inbound Services: Virtual receptionist

List of the Top Nigeria Virtual Receptionist Companies

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What are Featured Providers?

Moneypenny USA (formerly VoiceNation)

4.5 52 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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18 of 50 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Average Project Cost Breakdown

Less than $10,000 (40) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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Prialto

5.0 44 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nigeria

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

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Reviews mention Exceeds expectations
Client feedback consistently highlights Prialto's exceptional performance, with many noting that their project management has exceeded expectations. One client emphasized the seamless integration of their assistant, Christine, who adeptly managed tasks ahead of deadlines and significantly improved productivity. Another client praised Prialto's proactive support and responsiveness, stating that all deliverables were met on time, reinforcing their role as a vital part of their team. Overall, clients express high satisfaction, citing Prialto's reliability and commitment to enhancing their business operations.

HR, R&D & Customer Service Support for Green Technology Co

5.0 Sep 5, 2023

Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations. The company is so invested in our success. They became part of our corporate team immediately, rather than acting as an external consultant.
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Backoffice Outsourcing for Sales Training Company

5.0 Jun 28, 2023

They have exceeded our expectations in meeting our needs. They go above and beyond to create great communication.
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Virtual Assistant Services for Consulting Firm

4.5 Jul 31, 2025

Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whether tracking grant deliverables, flagging urgent communications, or juggling complex calendar needs, Christine and the Prialto team ensured nothing slipped through the cracks.
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Virtual Assistant Services for Consulting Firm

4.5 Jul 31, 2025

In summary: Prialto has delivered all items on time or ahead of schedule, responded to my evolving needs with professionalism and speed, and added measurable value through thoughtful project management and communication. Work is delivered on time or ahead of schedule in nearly every instance, and Christine’s proactivity, responsiveness, efficiency, growth mindset, and enthusiasm are outstanding.
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Virtual Assistant Services for Consulting Firm

4.5 Jul 31, 2025

Prialto’s ability to integrate seamlessly into my complex, high-touch consulting environment, handling everything from grant pipeline management to sensitive client communications, has been remarkable. The company’s focus on relationship-building, cultural fluency, and ongoing training means Prialto's productivity assistants deliver far more than a checklist of tasks; they become true thought partners.
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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.
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Average Project Cost Breakdown

$10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
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United States (36) Canada (1) England (1)

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

45% Virtual receptionist

45% Answering services

10% Inbound appointment scheduling

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

DelonApps receives overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers noting excellent communication and process automation. Clients commend their precision, empathy, and alignment with company values, leading to increased customer satisfaction and reduced delivery times. However, 10% suggest the need for improved after-sales support. Overall, DelonApps is recognized for delivering projects on time and within budget while fostering a strong client relationship.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
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United States (2) Nigeria (1)

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CallTel

Not yet reviewed

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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Techmarket

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

15% CRM Consulting and SI

15% Cybersecurity +8

15% IT Managed Services

10% Generative AI

10% Unified Communications Consulting & SI

5% AI Agents

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Customer Service Outsourcing

Focus Areas

55% Virtual receptionist

30% Answering services

15% Inbound appointment scheduling

Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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Intercom Nigeria

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Services provided

40% Call Center Services

20% Unified Communications Consulting & SI

10% CRM Consulting and SI +3

10% Customer Service Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Focus Areas

10% Virtual receptionist

65% Answering services

25% Inbound appointment scheduling

Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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Intelics Solutions Nigeria Limited

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Services provided

15% Call Center Services

20% Document Digitization & Management

10% IT Staff Augmentation +12

10% Other IT Consulting and SI

10% Warehousing & Distribution

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Cybersecurity

5% HR Consulting

5% IT Managed Services

5% Other Application Development

2% Custom Software Development

1% Business Consulting

1% IT Strategy Consulting

1% Unified Communications Consulting & SI

Focus Areas

20% Virtual receptionist

60% Inbound appointment scheduling

20% Answering services

Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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Asksus-ng Business Support Services

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +5

10% Customer Service Outsourcing

10% Financial Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Focus Areas

33% Virtual receptionist

67% Answering services

Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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Clutch Leaders Matrix

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1 DelonApps

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Nigeria Virtual Receptionist Companies

DelonApps

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Ability to deliver

26.1/40.0

16.4/20 Reviews

4.4/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Call Center Services

45% Virtual receptionist

80% Other

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CallTel

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Call Center Services

35% Virtual receptionist

20% Other

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Techmarket

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

8/40.0

0/20 Reviews

2.4/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Call Center Services

55% Virtual receptionist

90% Other

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Intercom Nigeria

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Ability to deliver

6.1/40.0

0/20 Reviews

1.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

40% Call Center Services

10% Virtual receptionist

60% Other

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Intelics Solutions Nigeria Limited

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

15% Call Center Services

20% Virtual receptionist

85% Other

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Asksus-ng Business Support Services

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Call Center Services

33% Virtual receptionist

90% Other

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Top Virtual Receptionist Services in Nigeria

List of the Top Nigeria Virtual Receptionist Companies

Call Center Services for Nonprofit Organization

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations

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List of the Top 1 Nigeria Virtual Receptionist Companies

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