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Top Virtual Receptionist Services in Nigeria

Ratings Updated: June 3, 2026

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1 Leaders 5 Contenders

6 Companies

Country: Nigeria

Inbound Services: Virtual receptionist

List of the Top Nigeria Virtual Receptionist Companies

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What are Featured Providers?

Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Moneypenny USA highlights a generally positive experience, particularly with their onboarding and initial customer service. Clients appreciated the timely delivery of services, though concerns were raised about inconsistent customer service and unclear communication post-onboarding. One client noted unexpected charges and a decline in service quality over time. Overall, sentiment reflects satisfaction with initial interactions but suggests room for improvement in ongoing support and transparency.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Nigeria

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Prialto indicate a high level of client satisfaction, particularly regarding their efficiency and responsiveness. One Vice President noted the impressive speed of follow-up and the quality of team members assigned, highlighting successful outcomes in managing routine tasks. Clients appreciate the alignment of company values and the ability to utilize executive teams more strategically. Overall, feedback reflects a strong commitment to timely delivery and effective communication, with no significant areas for improvement identified.
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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
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4 of 4 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
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United States (37) Canada (1) England (1)

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

20% Call Center Services

15% Corporate Training & Coaching

15% Recruiting +8

15% Staffing

10% Customer Service Outsourcing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

45% Virtual receptionist

45% Answering services

10% Inbound appointment scheduling

DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

DelonApps receives overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers noting excellent communication and process automation. Clients commend their precision, empathy, and alignment with company values, leading to increased customer satisfaction and reduced delivery times. However, 10% suggest the need for improved after-sales support. Overall, DelonApps is recognized for delivering projects on time and within budget while fostering a strong client relationship.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
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Industry Experience

DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology Healthcare

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United States (2) Nigeria (1)

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CallTel

Not yet reviewed

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.
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Techmarket

Not yet reviewed

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

15% CRM Consulting and SI

15% Cybersecurity +8

15% IT Managed Services

10% Generative AI

10% Unified Communications Consulting & SI

5% AI Agents

5% API Development

5% Application Management & Support

5% Custom Software Development

5% Customer Service Outsourcing

Focus Areas

55% Virtual receptionist

30% Answering services

15% Inbound appointment scheduling

Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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Intercom Nigeria

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Services provided

40% Call Center Services

20% Unified Communications Consulting & SI

10% CRM Consulting and SI +3

10% Customer Service Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Focus Areas

10% Virtual receptionist

65% Answering services

25% Inbound appointment scheduling

Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.
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Intelics Solutions Nigeria Limited

Not yet reviewed

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Services provided

15% Call Center Services

20% Document Digitization & Management

10% IT Staff Augmentation +12

10% Other IT Consulting and SI

10% Warehousing & Distribution

5% Cloud Consulting & SI

5% Customer Service Outsourcing

5% Cybersecurity

5% HR Consulting

5% IT Managed Services

5% Other Application Development

2% Custom Software Development

1% Business Consulting

1% IT Strategy Consulting

1% Unified Communications Consulting & SI

Focus Areas

20% Virtual receptionist

60% Inbound appointment scheduling

20% Answering services

Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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Asksus-ng Business Support Services

Not yet reviewed

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Business Consulting +5

10% Customer Service Outsourcing

10% Financial Consulting

10% Recruiting

10% Sales Outsourcing

10% Staffing

Focus Areas

33% Virtual receptionist

67% Answering services

Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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Clutch Leaders Matrix

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1 DelonApps

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Nigeria Virtual Receptionist Companies

DelonApps

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Ability to deliver

26.1/40.0

16.4/20 Reviews

4.4/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Call Center Services

45% Virtual receptionist

80% Other

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CallTel

Undisclosed

$25 - $49 / hr

250 - 999

Lekki, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

80% Call Center Services

35% Virtual receptionist

20% Other

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Techmarket

$5,000+

$50 - $99 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

8/40.0

0/20 Reviews

2.4/10 Clients & Experience

5.5/10 Market Presence

Service focus

10% Call Center Services

55% Virtual receptionist

90% Other

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Intercom Nigeria

$100,000+

< $25 / hr

50 - 249

Ikeja, Nigeria

Ability to deliver

6.1/40.0

0/20 Reviews

1.2/10 Clients & Experience

4.9/10 Market Presence

Service focus

40% Call Center Services

10% Virtual receptionist

60% Other

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Intelics Solutions Nigeria Limited

$10,000+

Undisclosed

50 - 249

Ikeja, Nigeria

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

15% Call Center Services

20% Virtual receptionist

85% Other

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Asksus-ng Business Support Services

$25,000+

$25 - $49 / hr

10 - 49

Lagos, Nigeria

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

10% Call Center Services

33% Virtual receptionist

90% Other

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Specialties

Appointment Setting Order Processing Sales Outsourcing Lead Generation Telemarketing Outbound Third Party Verification Answering Services Inbound Appointment Setting

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Virtual Receptionist in Lagos

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Top Virtual Receptionist Services in Nigeria

List of the Top Nigeria Virtual Receptionist Companies

Reviewed 1 time in the past 6 months

Call Center Services for Nonprofit Organization

Average Project Cost Breakdown

What Clients Have Said