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Top Virtual Receptionist Services in Nigeria

Ratings Updated: April 24, 2026
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1 Leaders 5 Contenders

6 Companies

Country: Nigeria
Inbound Services: Virtual receptionist

List of the Top Nigeria Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Nigeria

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Communicative

    Clients consistently highlight VoiceNation's outstanding communication, noting their prompt responses to inquiries and issues. One reviewer emphasized the company's eagerness to adapt their services to meet specific needs, stating they reply almost immediately to requests. The ability to build a custom system was particularly impressive, showcasing their commitment to effective collaboration. Overall, feedback indicates a strong sentiment of satisfaction regarding VoiceNation's communicative approach, with clients feeling supported throughout their engagement.
    • Answering Services for Catering Company
      5.0 Nov 26, 2019

      After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.

      Read Full Review
    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.

      Read Full Review
    Read All Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews

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    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Nigeria

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.

    See all 45 projects

    Reviews mention Great team

    Clients express a strong sentiment regarding Prialto's exceptional team, highlighting their professionalism and dedication. One client noted that their assistant, Ellie, became an essential team member, significantly enhancing productivity and communication. Another emphasized the genuine care for employees, stating Prialto treats its staff as valued individuals rather than mere resources. Overall, clients consistently commend the team's effectiveness, structured onboarding, and the seamless collaboration that facilitates successful project execution.
    • Virtual Assistant & Mktg Support for Sales Training Services
      5.0 Aug 31, 2023

      I was impressed with their culture and team spirit. Continuous improvement. Client service.

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    • Staffing & Administrative Support for Financial Services Co
      5.0 Jun 22, 2023

      The entire Prialto team was consistently available to navigate the complexity of our business processes. I've interacted with employees from the CEO to front line PA and they all embody the values of the company and are committed to building a collaborative win-win oriented culture for all stakeholders.

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    • Admin & Sales Support for Nonprofit Journalist Organization
      5.0 Sep 29, 2021

      The care and genuine admiration for the people. You can tell when it's just lip service, that's not the case here. They have a fantastic team all the way through.

      Read Full Review
    • Business Services for Coaching & Consulting Company
      5.0 Sep 16, 2021

      I really like that Prialto is a team that is focused on the growth and development of everyone. The VAs are all employees so it's not just a bunch of contractors without loyalty. Additionally, I really appreciate that there is never a gap in coverage.

      Read Full Review
    Read All Reviews
    3 of 3 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback on Prialto highlights a strong overall sentiment, emphasizing their timely delivery and high-quality support. One client noted impressive follow-up speed and effective team communication, while another appreciated the time-saving organization of their Google Drive, which saved three hours weekly. Clients reported satisfaction with the value for cost and the alignment of company culture. No significant areas for improvement were mentioned, indicating a consistent positive experience across engagements.
    Read 3 Recent Reviews

    Industry Experience

    Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
    Read All Reviews
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  • DelonApps Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Lagos, Nigeria

    Services provided

    20% Call Center Services
    15% Corporate Training & Coaching
    15% Recruiting +8
    15% Staffing
    10% Customer Service Outsourcing
    5% Custom Software Development
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Mobile App Development
    3% HR Outsourcing
    2% Sales Outsourcing

    Focus Areas

    45% Virtual receptionist
    45% Answering services
    10% Inbound appointment scheduling

    DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

    See all 3 projects
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    DelonApps receives overwhelmingly positive feedback for their Virtual receptionist services, with 90% of reviewers noting excellent communication and process automation. Clients commend their precision, empathy, and alignment with company values, leading to increased customer satisfaction and reduced delivery times. However, 10% suggest the need for improved after-sales support. Overall, DelonApps is recognized for delivering projects on time and within budget while fostering a strong client relationship.

    Read Most Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Process Automation & Optimization for Engineering Company

    5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
    Read 2 Reviews

    Industry Experience

    DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.

    Read All Reviews

    Select Industry to see insights

    Engineering Information technology Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
    Read All Reviews
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  • CallTel Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    250 - 999
    Lekki, Nigeria

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Techmarket Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    10% Call Center Services
    15% CRM Consulting and SI
    15% Cybersecurity +8
    15% IT Managed Services
    10% Generative AI
    10% Unified Communications Consulting & SI
    5% AI Agents
    5% API Development
    5% Application Management & Support
    5% Custom Software Development
    5% Customer Service Outsourcing

    Focus Areas

    55% Virtual receptionist
    30% Answering services
    15% Inbound appointment scheduling

    Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.

    Read more
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  • Intercom Nigeria Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    50 - 249
    Ikeja, Nigeria

    Services provided

    40% Call Center Services
    20% Unified Communications Consulting & SI
    10% CRM Consulting and SI +3
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% Sales Outsourcing

    Focus Areas

    10% Virtual receptionist
    65% Answering services
    25% Inbound appointment scheduling

    Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.

    Read more
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  • Intelics Solutions Nigeria Limited Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Ikeja, Nigeria

    Services provided

    15% Call Center Services
    20% Document Digitization & Management
    10% IT Staff Augmentation +12
    10% Other IT Consulting and SI
    10% Warehousing & Distribution
    5% Cloud Consulting & SI
    5% Customer Service Outsourcing
    5% Cybersecurity
    5% HR Consulting
    5% IT Managed Services
    5% Other Application Development
    2% Custom Software Development
    1% Business Consulting
    1% IT Strategy Consulting
    1% Unified Communications Consulting & SI

    Focus Areas

    20% Virtual receptionist
    60% Inbound appointment scheduling
    20% Answering services

    Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.

    Read more
    View Profile
  • Asksus-ng Business Support Services Logotype

    Not yet reviewed

    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +5
    10% Customer Service Outsourcing
    10% Financial Consulting
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    33% Virtual receptionist
    67% Answering services

    Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.

    Read more
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1 DelonApps

List of the Top 1 Nigeria Virtual Receptionist Companies

  1. DelonApps Logotype

    DelonApps

    $1,000+
    < $25 / hr
    250 - 999
    Lagos, Nigeria

    Ability to deliver

    26.1/40.0
    16.4/20 Reviews
    4.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    45% Virtual receptionist
    80% Other
    View Profile Visit Website
  2. CallTel Logotype

    CallTel

    Undisclosed
    $25 - $49 / hr
    250 - 999
    Lekki, Nigeria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    80% Call Center Services
    35% Virtual receptionist
    20% Other
    View Profile Visit Website
  3. Techmarket Logotype

    Techmarket

    $5,000+
    $50 - $99 / hr
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    8/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    55% Virtual receptionist
    90% Other
    View Profile Visit Website
  4. Intercom Nigeria Logotype

    Intercom Nigeria

    $100,000+
    < $25 / hr
    50 - 249
    Ikeja, Nigeria

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    40% Call Center Services
    10% Virtual receptionist
    60% Other
    View Profile Visit Website
  5. Intelics Solutions Nigeria Limited Logotype

    Intelics Solutions Nigeria Limited

    $10,000+
    Undisclosed
    50 - 249
    Ikeja, Nigeria

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Call Center Services
    20% Virtual receptionist
    85% Other
    View Profile Visit Website
  6. Asksus-ng Business Support Services Logotype

    Asksus-ng Business Support Services

    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    33% Virtual receptionist
    90% Other
    View Profile Visit Website

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