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Top Virtual Receptionist Services in Lagos

Ratings Updated: April 3, 2026
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1 Leaders 5 Contenders

6 Companies

Country: Nigeria
City: Lagos
Inbound Services: Virtual receptionist

List of the Top Lagos Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Lagos, Nigeria

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews
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    Prialto Logotype

    Prialto

    5.0 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Lagos, Nigeria

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 44 projects
    3 of 3 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback on Prialto highlights their effectiveness in streamlining operations and providing administrative support. Clients reported significant time savings, such as three hours per week from organized systems, and praised the quality and responsiveness of their assigned team members. Notably, one client was able to double their client capacity due to the assistance received. Overall, sentiment is highly positive, with minimal suggestions for improvement regarding industry-specific knowledge.
    Read 3 Recent Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.

    Read Most Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Firm

    5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
    Read All Reviews
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  • DelonApps Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Lagos, Nigeria

    Services provided

    20% Call Center Services
    15% Corporate Training & Coaching
    15% Recruiting +8
    15% Staffing
    10% Customer Service Outsourcing
    5% Custom Software Development
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Mobile App Development
    3% HR Outsourcing
    2% Sales Outsourcing

    Focus Areas

    45% Virtual receptionist
    45% Answering services
    10% Inbound appointment scheduling

    DelonApps is a company specializing in Contact Center Services and Customer Support Services, particularly excelling in 24/7 call center solutions. Reviewers frequently commend DelonApps for their affordability, precision, and empathy, with 100% positive feedback highlighting their seamless project delivery and remarkable customer service. Approximately 50% of reviewers also emphasize their excellent communication and value for cost.

    See all 3 projects

    Reviews mention Proactive

    Clients consistently highlighted DelonApps' proactive approach as a key strength. One client noted that the team had 'dedicated project managers' who ensured project success with 'quick turnaround times.' They demonstrated ownership in addressing gaps or issues promptly. Additionally, the feedback emphasized that DelonApps not only met but often exceeded expectations, showcasing their commitment to delivering exceptional service. Overall, the sentiment reflects a strong appreciation for their proactive engagement and effective problem resolution.
    • BPO & Call Center Services for Managed IT Services Provider
      5.0 Jun 3, 2024

      Delon LLC delivered beyond our expectation all the time. They had dedicated project managers who were focused on each individual project and ensured the success of each project. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they took ownership and quickly handled the issue.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Process Automation & Optimization for Engineering Company

    5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    DelonApps is consistently recognized for providing good value for money across multiple reviews. Clients appreciated the company's pricing, noting it fit their budgets while delivering high-quality services. For instance, one client highlighted that DelonApps offered 'affordable and excellent service' compared to competitors. Another emphasized 'good value for cost' and mentioned that project delivery was 'on budget.' Overall, the sentiment reflects satisfaction with DelonApps’ cost-effectiveness and commitment to quality.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Lagos clients appreciate DelonApps' ability to handle multifaceted projects, from sales to backend processes, with a focus on quality and affordability. The company's proactive communication and consistent delivery have fostered strong, successful partnerships.
    Read Local Reviews
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  • CallTel Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    250 - 999
    Lekki, Nigeria

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Midsize call center service CallTel, is in Lekki, Nigeria. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Techmarket Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    10% Call Center Services
    15% CRM Consulting and SI
    15% Cybersecurity +8
    15% IT Managed Services
    10% Generative AI
    10% Unified Communications Consulting & SI
    5% AI Agents
    5% API Development
    5% Application Management & Support
    5% Custom Software Development
    5% Customer Service Outsourcing

    Focus Areas

    55% Virtual receptionist
    30% Answering services
    15% Inbound appointment scheduling

    Based in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.

    Read more
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  • Intercom Nigeria Logotype

    Not yet reviewed

    $100,000+
    < $25 / hr
    50 - 249
    Ikeja, Nigeria

    Services provided

    40% Call Center Services
    20% Unified Communications Consulting & SI
    10% CRM Consulting and SI +3
    10% Customer Service Outsourcing
    10% IT Managed Services
    10% Sales Outsourcing

    Focus Areas

    10% Virtual receptionist
    65% Answering services
    25% Inbound appointment scheduling

    Intercom Nigeria, a phone answering service, is based in Ikeja, Nigeria and FCT, Nigeria. They provide Call Center Services and unified communications consulting & SI and were established in 2010.

    Read more
    View Profile
  • Intelics Solutions Nigeria Limited Logotype

    Not yet reviewed

    $10,000+
    Undisclosed
    50 - 249
    Ikeja, Nigeria

    Services provided

    15% Call Center Services
    20% Document Digitization & Management
    10% IT Staff Augmentation +12
    10% Other IT Consulting and SI
    10% Warehousing & Distribution
    5% Cloud Consulting & SI
    5% Customer Service Outsourcing
    5% Cybersecurity
    5% HR Consulting
    5% IT Managed Services
    5% Other Application Development
    2% Custom Software Development
    1% Business Consulting
    1% IT Strategy Consulting
    1% Unified Communications Consulting & SI

    Focus Areas

    20% Virtual receptionist
    60% Inbound appointment scheduling
    20% Answering services

    Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.

    Read more
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  • Asksus-ng Business Support Services Logotype

    Not yet reviewed

    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    20% Business Consulting +5
    10% Customer Service Outsourcing
    10% Financial Consulting
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    33% Virtual receptionist
    67% Answering services

    Asksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.

    Read more
    View Profile

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1 DelonApps

List of the Top 1 Lagos Virtual Receptionist Companies

  1. DelonApps Logotype

    DelonApps

    $1,000+
    < $25 / hr
    250 - 999
    Lagos, Nigeria

    Ability to deliver

    26.1/40.0
    16.4/20 Reviews
    4.4/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    45% Virtual receptionist
    80% Other
    View Profile Visit Website
  2. CallTel Logotype

    CallTel

    Undisclosed
    $25 - $49 / hr
    250 - 999
    Lekki, Nigeria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    80% Call Center Services
    35% Virtual receptionist
    20% Other
    View Profile Visit Website
  3. Techmarket Logotype

    Techmarket

    $5,000+
    $50 - $99 / hr
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    8/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    55% Virtual receptionist
    90% Other
    View Profile Visit Website
  4. Intercom Nigeria Logotype

    Intercom Nigeria

    $100,000+
    < $25 / hr
    50 - 249
    Ikeja, Nigeria

    Ability to deliver

    6.1/40.0
    0/20 Reviews
    1.2/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    40% Call Center Services
    10% Virtual receptionist
    60% Other
    View Profile Visit Website
  5. Intelics Solutions Nigeria Limited Logotype

    Intelics Solutions Nigeria Limited

    $10,000+
    Undisclosed
    50 - 249
    Ikeja, Nigeria

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Call Center Services
    20% Virtual receptionist
    85% Other
    View Profile Visit Website
  6. Asksus-ng Business Support Services Logotype

    Asksus-ng Business Support Services

    $25,000+
    $25 - $49 / hr
    10 - 49
    Lagos, Nigeria

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    10% Call Center Services
    33% Virtual receptionist
    90% Other
    View Profile Visit Website

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