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Top Customer Support Services in Mexico

Ratings Updated: June 19, 2026

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Featured

What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Mexico

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Mexico

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

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Reviews mention Team players
Client feedback consistently highlights Helpware's strong teamwork and collaboration. For instance, Chowbotics praised the seamless integration of their teams, noting minimal bureaucracy and high responsiveness. Similarly, the CEO of a software services company emphasized the valuable contributions of Helpware's team members, feeling as if they had a dedicated team behind them. Overall, sentiment reflects a strong appreciation for Helpware's team-oriented approach, with clients feeling supported and valued throughout their partnerships.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
Read Full Review

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
Read Full Review

Mkt Research & CRM Administration for Financial Services Co

4.0 Oct 23, 2019

We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
Read Full Review

Image Annotation for Computer Vision Software

5.0 May 29, 2019

In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
Read Full Review

Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

As I mentioned there are multiple levels of oversight with the ability for constant feedback. Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team.
Read Full Review

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Helpware CX for their effective marketing strategies and impressive project management speed. One client highlighted their success in attracting six new customers and noted that communication was efficient through email and messaging apps. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction with the value and performance of Helpware CX.
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Industry Experience

Helpware has demonstrated expertise across diverse industries including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their proficiency in customer support, project management, and technical training, noting significant improvements in customer acquisition, engagement, and satisfaction. Overall sentiment across sectors is overwhelmingly positive, suggesting Helpware is a strong fit for businesses seeking reliable support and operational efficiency.
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Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Telecommunications Business services Arts, entertainment & music Advertising & marketing Consumer Products

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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Mindy Support

4.8 37 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Mexico

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.

See all 37 projects

1 of 3 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
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Industry Experience

Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries.
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Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Advertising & marketing Beauty Information technology

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.
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Unity Communications

4.9 44 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

San Pedro Garza García, Mexico

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

20% Employer of Record (EOR) Services +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a Customer Service BPO specializing in outsourced customer support, including call center solutions and remote customer care. The company consistently receives high praise for its professional and efficient service, with over 90% of reviews highlighting their timely responsiveness and ability to improve clients' customer satisfaction metrics. Reviewers frequently commend their thorough hiring process and strong cultural alignment with clients' values, though some suggest refining candidate searches to better fit specific needs.

See all 44 projects
Reviews mention High-quality work
Clients consistently praised Unity Communications for delivering high-quality work across various projects. One healthcare director noted that items were always delivered on time and with exceptional quality, while a toxicology laboratory manager highlighted the accuracy and consistency of data delivery. An advertising company owner emphasized Unity's professionalism and dedication, particularly in customer support and content production, which significantly improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for Unity's commitment to excellence and effective communication.

BPO for Online Media Company

5.0 Sep 5, 2023

Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer

5.0 Oct 11, 2022

Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa

5.0 Sep 24, 2021

I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients express high satisfaction with Unity Communications, noting their effective support in revenue cycle management and clerical tasks. One client highlighted their impressive organizational skills and responsiveness, leading to consistent collections despite staff turnover. Feedback underscored the team's respectful and engaged demeanor, contributing to a positive working relationship. While there were initial attendance issues, the implementation of new strategies led to a remarkable 99.59% attendance rate, demonstrating their commitment to improvement.
Read 1 Recent Review

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback indicates that Unity Communications offers competitive pricing and good value for money. One client noted that their pricing fit their budget while providing effective services, leading to increased efficiency and satisfaction. Another client appreciated the cost-effectiveness compared to local options, emphasizing the high-quality results at a fraction of the cost. Overall, clients express satisfaction with the balance of quality and affordability, suggesting that Unity Communications is a financially viable partner for various business needs.
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San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Remote Team Solutions

5.0 24 reviews
Premier Verified

Undisclosed

Undisclosed

250 - 999

Torreón, Mexico

Services provided

10% Customer Service Outsourcing

30% Staffing

10% Back Office Outsourcing +5 services

10% Call Center Services

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

Remote Team Solutions is a Customer Service Outsourcing (CSO) company specializing in Customer Care and Call Center Solutions. Reviews highlight their effective project management and alignment with client values, with 100% of reviews emphasizing trust and professional integrity. Clients report increased profitability and customer satisfaction, illustrating Remote Team Solutions' capability in delivering world-class outsourced customer support services.

See all 24 projects
1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Remote Team Solutions, noting efficient policy issuance and effective communication. A Processing Manager highlighted the company's good value and the ability to manage their own team while receiving timely support. Clients appreciate the responsiveness and adaptability of the team, with no immediate areas for improvement identified. Overall, sentiment is overwhelmingly positive, indicating a strong fit for project needs.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Staff Aug & Utility Mgmt Services for Utility Mgmt Co
5.0 — Remote Team Solutions provides utility management, staff augmentation, and customer support services for a utility management company. The team's tasks include activating accounts, uploading, and Read more
Read 2 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
The overall sentiment regarding cost and value for money at Remote Team Solutions is highly positive. Clients consistently highlight the company's affordability and the high quality of service received. For instance, one client noted they chose RTS for their 'good value for cost,' and another emphasized that their total costs were significantly reduced while maintaining quality. Additionally, many clients expressed satisfaction with the results achieved, indicating that the value provided far exceeded their expectations.
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United States (18) Ireland (1) Mexico (1) New Zealand (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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Featured

What are Featured Providers?
Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Mexico

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

See all 68 projects
25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

View all languages

This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 47 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Guadalajara, Mexico

Services provided

50% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

See all 47 projects
Reviews mention Team players
Client feedback consistently highlights Helpware's strong teamwork and collaboration. For instance, Chowbotics praised the seamless integration of their teams, noting minimal bureaucracy and high responsiveness. Similarly, the CEO of a software services company emphasized the valuable contributions of Helpware's team members, feeling as if they had a dedicated team behind them. Overall, sentiment reflects a strong appreciation for Helpware's team-oriented approach, with clients feeling supported and valued throughout their partnerships.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
Read Full Review

Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
Read Full Review

Mkt Research & CRM Administration for Financial Services Co

4.0 Oct 23, 2019

We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
Read Full Review

Image Annotation for Computer Vision Software

5.0 May 29, 2019

In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
Read Full Review

Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

As I mentioned there are multiple levels of oversight with the ability for constant feedback. Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team.
Read Full Review

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Helpware CX for their effective marketing strategies and impressive project management speed. One client highlighted their success in attracting six new customers and noted that communication was efficient through email and messaging apps. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction with the value and performance of Helpware CX.
Read 1 Recent Review

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Industry Experience

Helpware has demonstrated expertise across diverse industries including Telecommunications, Information Technology, eCommerce, and Healthcare. Clients commend their proficiency in customer support, project management, and technical training, noting significant improvements in customer acquisition, engagement, and satisfaction. Overall sentiment across sectors is overwhelmingly positive, suggesting Helpware is a strong fit for businesses seeking reliable support and operational efficiency.
Read All Reviews

Select Industry to see insights

Information technology Healthcare Software eCommerce Education IT Services Food & Beverages Nonprofit Media Financial services Retail Other Industry Automotive Telecommunications Business services Arts, entertainment & music Advertising & marketing Consumer Products

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View projects from:

United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

This provider is fluent in 16 languages:

Mandarin

English

Spanish

Arabic

Russian

Portuguese

Japanese

German

Korean

French

Vietnamese

Italian

View all languages

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

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ContactPoint 360

4.8 6 reviews
Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

San Pedro Garza García, Mexico

Services provided

29% Customer Service Outsourcing

41% Call Center Services

19% Back Office Outsourcing +1 service

11% Sales Outsourcing

ContactPoint 360 is a Customer Service BPO and outsourcing company specializing in call center solutions and remote customer care. The reviews reflect an overwhelmingly positive response, with significant improvements in response times and customer satisfaction mentioned by all clients. Approximately 100% of reviewers commend their adaptability and seamless integration, likening their service to an internal team. Some suggest enhanced reporting detail would add further value.

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Reviews mention Adaptable
Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands.

Customer Support & Call Center Services for SEO Company

4.5 Dec 29, 2025

Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own.
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2 of 3 reviews are 5 stars

3 new reviews for Customer Service Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for ContactPoint 360 reflect a strong overall sentiment, highlighting their effective project management and commitment to quality. Clients noted significant improvements in response times and customer satisfaction. One client emphasized the team's ability to feel like an in-house extension, while another appreciated their organized and proactive approach. Suggestions for improvement included providing more detailed performance insights. Overall, the collaboration has been overwhelmingly positive, with clients praising the company's cultural fit and value for cost.
Read 3 Recent Reviews

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3 of 5 Customer Service Outsourcing reviews are 5 stars

5 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
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San Pedro Garza García, Mexico

Avenida José Vasconcelos
San Pedro Garza García, Mexico 66267
201 - 250

+528132445265

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CallZent

5.0 48 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

25% Customer Service Outsourcing

25% Market Research

15% Call Center Services +4 services

10% Back Office Outsourcing

10% Custom Software Development

10% Litigation Support Services

5% PEO/Employee Leasing

CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.

See all 48 projects
Reviews mention Adaptable
Client feedback highlights CallZent's exceptional adaptability, particularly in managing increased call volumes during peak retail seasons. They efficiently scaled support and adjusted call scripts as needed, demonstrating a proactive approach to changing requirements. One client noted, 'Their adaptability was impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly.' Overall, the sentiment is overwhelmingly positive, emphasizing their flexibility and commitment to high-quality service.

Customer Support Management for Home Improvement Retailer

5.0 May 14, 2025

CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods. Whether it was scaling up support during a promotion or adjusting call scripts based on updated store policies, they handled everything efficiently.
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Customer Support Management for Home Improvement Retailer

5.0 May 14, 2025

What stood out most about CallZent was their ability to blend professionalism with a genuinely human touch. Their agents didn’t just read scripts they truly understood our brand and treated each customer with care and empathy. It felt like they were part of our internal team rather than an outside vendor. Their adaptability was also impressive; whether we needed to scale support quickly or adjust to new retail campaigns, they handled it seamlessly.
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4 of 4 Customer Service Outsourcing reviews are 5 stars

4 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Healthcare Company
5.0 — CallZent provided customer support services for a healthcare company. The team was tasked with handling inquiries via phone, chat, and email. Read more
Read 4 Reviews

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United States (5) Canada (2) Mexico (1) United Arab Emirates (1)

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Tijuana, Mexico

Joaquín Clausel
Tijuana, Mexico 22010
76 - 100

6648873020

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Call Center Services International

Not yet reviewed
Verified

$100,000+

< $25 / hr

1,000 - 9,999

Tijuana, Mexico

Services provided

30% Customer Service Outsourcing

45% Call Center Services

10% Recruitment Process Outsourcing +2 services

10% Staffing

5% Finance & Accounting Outsourcing (FAO)

Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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Tijuana, Mexico

Blvd. Agua Caliente 4558 C-1, Aviacion
Tijuana, Mexico 22014
751 - 1000

Tijuana, Mexico

Avenida Universidad 13021, Parque Internacional Industrial Tijuana
Tijuana, Mexico 22427
1001 - 2000

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First Point Communications

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Ensenada, Mexico

Services provided

10% Customer Service Outsourcing

40% Sales Outsourcing

20% Back Office Outsourcing +2 services

20% Call Center Services

10% Direct Marketing

First Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.

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Reviews mention Collaborative
Client feedback highlights a strong sentiment of collaboration with First Point Communications. Clients noted the 'very collaborative and flexible' approach to meeting needs, with regular feedback calls and open communication channels. One client emphasized a 'remote-team style relationship' rather than a typical customer-vendor dynamic. This collaborative effort contributed to achieving significant lead generation results, showcasing the company's dedication to client success.

Lead Generation for Telecommunications Company

5.0 Feb 26, 2022

They are very collaborative and flexible to meet customer needs. Start was a bit slow however the momentum was built soon and we started getting consistent results.
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Appointment Setting for Technology Firm

5.0 Feb 29, 2020

We had all the communication channels open with their team. Skype, phone, email. Very collaborative remote-team style relationship rather than a customer-vendor one.
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Industry Experience

First Point Communications has demonstrated expertise in the Telecom, Energy, Real Estate, and IT Services industries. Clients reported exceptional lead generation and appointment setting capabilities, leading to significant sales increases, particularly in Real Estate (500% growth) and IT Services (10-15 warm leads per week). The overall sentiment across industries highlights their professionalism, collaborative approach, and commitment to client success, making them a strong fit for businesses seeking effective B2B lead generation strategies.
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Software Real estate IT Services

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Canada (1) Ireland (1) United States (1)

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Ensenada, Mexico

Av Floresta 321
Ensenada, Mexico 22830
10 - 15

6197523455

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Tri Source International

5.0 2 reviews

$250,000+

< $25 / hr

1,000 - 9,999

Tijuana, Mexico

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing +2 services

10% Back Office Outsourcing

5% HR Consulting

Tri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.

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Reviews mention Communicative
Clients consistently praise Tri Source International for their effective communication, noting their quick responses and adaptability to new demands. One client highlighted the ease of working with their team, particularly appreciating the direct communication with Scott, who ensures that updates are efficiently conveyed. Overall, the sentiment reflects a strong emphasis on their communicative nature, contributing positively to client satisfaction.

Call Center & Customer Support for Financial Services Firm

5.0 Aug 12, 2022

We can send a simple email to my guy Scott, who handles everything from his end. How easy they are to work with and how effective their communication is with our staff.
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Industry Experience

Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial services

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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Tijuana, Mexico

Boulevard de las Bellas Artes
Tijuana, Mexico 22430
1001 - 2000

888-314-4530

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Zahoree, formerly Infolink-exp

5.0 3 reviews

Undisclosed

Undisclosed

250 - 999

Juárez, Mexico

Services provided

100% Customer Service Outsourcing

Zahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.

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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Remote Call Center Services for Lifestyle E-Comm Brand
5.0 — Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. Read more
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Industry Experience

Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
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eCommerce Financial services

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United States (2) Canada (1)

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Juárez, Mexico

Av. Ejército Nacional 7695
Juárez, Mexico 32536
251 - 300

+1-800-280-7703

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CallTree BPO

5.0 3 reviews

$10,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

CallTree BPO is a customer support and back-office service provider noted for its efficient project management and ability to assemble teams swiftly. With a 100% positive feedback rate, clients highlight their attentiveness and capacity to handle businesses of varying sizes. Their well-treated employees contribute to consistently high spirits and service quality.

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Industry Experience

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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Legal

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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Redial BPO Call Center

Not yet reviewed

$50,000+

Undisclosed

1,000 - 9,999

Tijuana, Mexico

Services provided

45% Customer Service Outsourcing

45% Call Center Services

5% Back Office Outsourcing +1 service

5% Sales Outsourcing

Redial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Redial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Tijuana, Mexico

Blvrd Gral Rodolfo Sánchez Taboada 1012, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C.
Tijuana, Mexico 22010
301 - 400

+18584657872

Tijuana, Mexico

Av. Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. Tijuana
Tijuana, Mexico 22000
301 - 400

+18584657872

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Avantive Solutions

Not yet reviewed

$100,000+

Undisclosed

1,000 - 9,999

San Pedro Tlaquepaque, Mexico

Services provided

25% Customer Service Outsourcing

50% Call Center Services

20% Sales Outsourcing +1 service

5% Back Office Outsourcing

Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Avantive Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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San Pedro Tlaquepaque, Mexico

Anillo Periférico Sur Manuel Gómez Morín 6751 Int. D Tlaquepaque, Jalisco CP.
San Pedro Tlaquepaque, Mexico 45601
301 - 400

+1 267 530-6849

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Baja Call Center Inc

Not yet reviewed

Undisclosed

< $25 / hr

250 - 999

Tijuana, Mexico

Services provided

45% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing +1 service

10% Back Office Outsourcing

Baja Call Center Inc, a Customer Service Outsourcing company, was launched in 2016. They provides Customer Service Outsourcing and Call Center Services.
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FTalent

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Ciudad de México, Mexico

Services provided

60% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

FTalent specializes in providing cost-effective and high-performance customer service outsourcing solutions to businesses. We build dedicated teams in Mexico, selecting the top 1% of customer
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Ciudad de México, Mexico

Miguel E. Schultz 126, San Rafael, Cuauhtémoc
Ciudad de México, Mexico 06470
6 - 9

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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Mérida, Mexico

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read more
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Industry Experience

Boldr. has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and E-commerce. Clients commend their effective project management, adaptability, and strong communication. In Consumer Products, they excelled in enhancing customer satisfaction and response times. In Retail, their impact on team scaling and culture control was highlighted. Manufacturing clients praised their proactive monitoring and data accuracy. Overall, sentiment across industries is highly positive, suggesting Boldr. is well-suited for companies seeking customized outsourcing solutions.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.
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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Intugo

Not yet reviewed

$5,000+

Undisclosed

1,000 - 9,999

Hermosillo, Mexico

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

15% Recruitment Process Outsourcing +5 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Managed Services

10% Sales Outsourcing

Intugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Hermosillo, Mexico

No. 56 Boulevard Solidaridad
Hermosillo, Mexico 83170
501 - 750

+52 662 212 2443

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1Click Contact Center

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Customer Service Outsourcing

35% Call Center Services

15% Back Office Outsourcing +4 services

5% IT Managed Services

5% Sales Outsourcing

5% Social Media Marketing

5% Translation

1Click Contact Center is a telephone answering service. They are in Tijuana, Mexico and Tijuana, Mexico, and their services include Call Center Services and Customer Service Outsourcing.
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One Contact by Grupo Migesa

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Santa Catarina, Mexico

Services provided

15% Customer Service Outsourcing

25% Email Marketing

25% Social Media Marketing +2 services

20% Call Center Services

15% Back Office Outsourcing

One Contact by Grupo Migesa is an Email Marketing company. They are located in Santa Catarina, Mexico and have midsize team. They offer Email Marketing and Social Media Marketing.
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Essentiel Outsourcing S.L

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Ciudad de México, Mexico

Services provided

25% Customer Service Outsourcing

30% Call Center Services

25% Sales Outsourcing +2 services

10% Back Office Outsourcing

10% Recruitment Process Outsourcing

Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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More responsive than most other service providers

Essentiel Outsourcing S.L is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Ciudad de México, Mexico

Av Mexico 39-6 Hipódromo Condesa
Ciudad de México, Mexico 06100
76 - 100

+34610428617

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Amalga Group

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Monterrey, Mexico

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Finance & Accounting Outsourcing (FAO)

15% IT Staff Augmentation

Amalga Group is a midsize Customer Service Outsourcing company founded in 2021. Their services include Customer Service Outsourcing and Back Office Outsourcing.
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Monterrey, Mexico

Dr. Roberto J. Cantú 2777, Ampliación Comercial Doctores, Monterrey, Nuevo León, Mexico
Monterrey, Mexico 64710
50 - 75

+1 (512) 200-3288

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Servicios de Contacto Aries

Not yet reviewed

$10,000+

$25 - $49 / hr

10 - 49

Monterrey, Mexico

Services provided

20% Customer Service Outsourcing

35% Call Center Services

25% Sales Outsourcing +1 service

20% Back Office Outsourcing

Servicios de Contacto Aries is a small Monterrey, Mexico-based call center. The team specializes in Call Center Services and Sales Outsourcing.
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ECI Contact Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Heroica Puebla de Zaragoza, Mexico

Services provided

60% Customer Service Outsourcing

20% Business Consulting

20% IT Managed Services

Established in 2008, ECI Contact Center is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and IT managed services.
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MDY BPO

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Monterrey, Mexico

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Sales Outsourcing

Answering service company MDY BPO was founded in 1997. The team specializes in Call Center Services and Customer Service Outsourcing.
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People and Telecommunication Services

Not yet reviewed

$250,000+

< $25 / hr

50 - 249

Guadalajara, Mexico

Services provided

20% Customer Service Outsourcing

23% Business Consulting

22% Call Center Services +3 services

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

People and Telecommunication Services is a Business Consulting company in Guadalajara, Mexico. The team focuses on Business Consulting and Call Center Services.
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LM Call Center

Not yet reviewed

$10,000+

< $25 / hr

2 - 9

Tijuana, Mexico

Services provided

18% Customer Service Outsourcing

36% Call Center Services

14% Back Office Outsourcing +3 services

12% Sales Outsourcing

10% Business Consulting

10% Financial Consulting

LM Call Center is an answering service. Headquartered in Tijuana, Mexico, the company offers Call Center Services and Customer Service Outsourcing.
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Acierto Call Center

Not yet reviewed

$5,000+

< $25 / hr

2 - 9

Tijuana, Mexico

Services provided

10% Customer Service Outsourcing

70% Call Center Services

10% Email Marketing +1 service

10% Sales Outsourcing

Acierto Call Center is a small answering service company launched in 2018. Their services include Call Center Services and Email Marketing.
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Motiva Contact Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Tijuana, Mexico

Services provided

45% Customer Service Outsourcing

30% Call Center Services

25% Back Office Outsourcing

Launched in 2010, Motiva Contact Centers, a midsize Customer Service Outsourcing company, is based in Tijuana, Mexico. Their services include Customer Service Outsourcing and Call Center Services.
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Carvajal TyS MX

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ciudad de México, Mexico

Services provided

28% Customer Service Outsourcing

20% BI & Big Data Consulting & SI

20% HR Outsourcing +2 services

20% IT Managed Services

12% Back Office Outsourcing

Customer Service Outsourcing company Carvajal TyS MX was launched in 1904. The firm provides Customer Service Outsourcing and BI & big data consulting & SI.
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Prosa

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

50% Customer Service Outsourcing

50% HR Outsourcing

Prosa is a small Customer Service Outsourcing and HR Outsourcing company. Established in 1969, the team focuses on Customer Service Outsourcing and HR Outsourcing.
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Phonex

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

50% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +1 service

10% Sales Outsourcing

Phonex is a Customer Service Outsourcing company. Their small team is headquartered in Ciudad de México, Mexico. Their team provides Customer Service Outsourcing and Call Center Services.
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Anexa Telecomunicaciones

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ciudad de México, Mexico

Services provided

40% Customer Service Outsourcing

35% Call Center Services

25% Back Office Outsourcing

Established in 2011, Anexa Telecomunicaciones is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Call Center Services, and is midsize.
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TELORAM

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Heroica Puebla de Zaragoza, Mexico

Services provided

40% Customer Service Outsourcing

30% Commercial Development

30% Cybersecurity

TELORAM is a midsize Heroica Puebla de Zaragoza, Mexico-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Commercial Development.
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INSPACE COWORKING

Not yet reviewed

$1,000+

$200 - $300 / hr

2 - 9

Mazatlán, Mexico

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +7 services

10% Event Management

10% HR Outsourcing

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

10% Translation

10% Web Design

INSPACE COWORKING is a web design agency in Mazatlán, Mexico. Their services include Web Design and Call Center Services.
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TPS Contact Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ciudad de México, Mexico

Services provided

48% Customer Service Outsourcing

20% Marketing Strategy

16% Back Office Outsourcing +1 service

16% Call Center Services

Located in Ciudad de México, Mexico, TPS Contact Center is a Customer Service Outsourcing company. Founded in 1999, the team specializes in Customer Service Outsourcing and Marketing Strategy.
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Zocallo

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ciudad de México, Mexico

Services provided

44% Customer Service Outsourcing

35% Back Office Outsourcing

21% Call Center Services

Customer Service Outsourcing company Zocallo was established in 2011. The company focuses on Customer Service Outsourcing and Back Office Outsourcing, and is small.
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Colloquium BPO

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Ciudad Obregón, Mexico

Services provided

25% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +1 service

25% Sales Outsourcing

Colloquium BPO is a call center. Their midsize team is headquartered in Tucson, Arizona and Ciudad Obregón, Mexico. Their services include Call Center Services and Back Office Outsourcing.
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Ciudad Obregón, Mexico

Sonora Operations Prolongación Blvd. Colonial 300 sur
Ciudad Obregón, Mexico 85136

+52.644.410.8967

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Qualfon

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

28% Customer Service Outsourcing

20% Fulfillment

12% Call Center Services +4 services

10% Digital Strategy

10% E-Commerce Development

10% Print Design

10% Social Media Marketing

Customer Service Outsourcing company Qualfon was established in 1996. The firm focuses on Customer Service Outsourcing and Fulfillment.
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APEX Call Centers

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rosarito, Mexico

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing +1 service

20% Sales Outsourcing

Launched in 2017, APEX Call Centers is a midsize answering service based in Rosarito, Mexico. Their team offers Call Center Services and Back Office Outsourcing.
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RDI Corporation

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Heroica Nogales, Mexico

Services provided

10% Customer Service Outsourcing

30% Call Center Services

25% IT Managed Services +2 services

25% Market Research

10% Sales Outsourcing

RDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.

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Industry Experience

RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.
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Heroica Nogales, Mexico

Blvd. el Raqet #61
Heroica Nogales, Mexico 84066
301 - 400

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Nectus

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Monterrey, Mexico

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Nectus is a Customer Service Outsourcing company located in Monterrey, Mexico. Established in 2015, the team focuses on Customer Service Outsourcing and Call Center Services.
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Gelsa

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Monterrey, Mexico

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Gelsa, a small Customer Service Outsourcing company, is in Monterrey, Mexico. The team focuses on Customer Service Outsourcing and Call Center Services.
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U Call Center

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Heroica Puebla de Zaragoza, Mexico

Services provided

100% Customer Service Outsourcing

U Call Center, a small Customer Service Outsourcing company, is based in Heroica Puebla de Zaragoza, Mexico. Their services include Customer Service Outsourcing.
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Universal Contact Centers

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Tijuana, Mexico

Services provided

20% Customer Service Outsourcing

40% Call Center Services

20% Finance & Accounting Outsourcing (FAO) +1 service

20% Sales Outsourcing

Call center Universal Contact Centers is headquartered in Tijuana, Mexico and Glendale, California. They focus on Call Center Services and Finance & Accounting Outsourcing (FAO).
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Smart-Connect Outsourcing solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Tijuana, Mexico

Services provided

13% Customer Service Outsourcing

50% Back Office Outsourcing

24% Call Center Services +1 service

13% Sales Outsourcing

Smart-Connect Outsourcing solutions, a Back Office Outsourcing company, is headquartered in Tijuana, Mexico. Their services include Back Office Outsourcing and Call Center Services.
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Beliveo

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

San Pedro Tlaquepaque, Mexico

Services provided

13% Customer Service Outsourcing

50% Back Office Outsourcing

37% Call Center Services

Beliveo is a small San Pedro Tlaquepaque, Mexico-based Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services.
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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Zapopan, Mexico

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Zapopan, Mexico

Av. Ignacio L. Vallarta 6503-local E-49
Zapopan, Mexico 45010
101 - 150

8885996516

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Miraglobal

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Ciudad de México, Mexico

Services provided

14% Customer Service Outsourcing

56% Back Office Outsourcing

30% Corporate Training & Coaching

Headquartered in Ciudad de México, Mexico, Miraglobal is a Back Office Outsourcing company. They specialize in Back Office Outsourcing and Corporate Training & Coaching and were established in
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Akro BPO

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Ciudad de México, Mexico

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% IT Managed Services

20% Sales Outsourcing

Akro BPO is a midsize IT managed services company based in Ciudad de México, Mexico. Their services include IT managed services and Call Center Services.
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Prestige Call Center

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Tijuana, Mexico

Services provided

10% Customer Service Outsourcing

15% Back Office Outsourcing

15% Market Research +5 services

15% Social Media Marketing

15% Web Design

10% Graphic Design

10% Pay Per Click

10% Sales Outsourcing

Prestige Call Center is a Back Office Outsourcing company. Headquartered in Tijuana, Mexico, the team offers Back Office Outsourcing and Market Research.
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Grupo Concentra

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Ciudad de México, Mexico

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% IT Strategy Consulting +5 services

10% Call Center Services

10% Email Marketing

10% IT Managed Services

10% Sales Outsourcing

10% Social Media Marketing

Grupo Concentra is a small Ciudad de México, Mexico-based Back Office Outsourcing company. Their services include Back Office Outsourcing and IT strategy consulting.
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