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Top Virtual Receptionist Services in Jamaica

Ratings Updated: May 18, 2026

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2 Leaders 8 Contenders

10 Companies

Country: Jamaica

Inbound Services: Virtual receptionist

List of the Top Jamaica Virtual Receptionist Companies

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What are Featured Providers?
Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Jamaica

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Moneypenny USA highlight a generally positive sentiment, particularly praising their initial onboarding and customer service. Clients appreciated timely delivery of services, although some noted unexpected charges and inconsistent service quality over time. Specific feedback indicated a desire for improved ongoing customer support and clearer communication regarding terms of service. Overall, while the company demonstrates strong capabilities, there are areas identified for enhancement.
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18 of 51 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
Read 51 Reviews

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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View projects from:

Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Jamaica

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on Prialto highlights their consistent delivery and efficient project management. A Vice President from a business services company noted their impressive speed of follow-up and the quality of team members assigned, stating, 'They always delivered on time and quickly scheduled follow-up meetings.' Clients appreciate Prialto's alignment with their values and culture, with no significant areas for improvement mentioned, reflecting a strong overall sentiment of satisfaction.
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Industry Experience

Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

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United States (37) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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ContactPoint 360

4.8 6 reviews

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Premier Verified

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Services provided

41% Call Center Services

29% Customer Service Outsourcing

19% Back Office Outsourcing +1

11% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

See all 6 projects
1 of 3 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Marketing Agency
5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
Read 3 Reviews

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Industry Experience

ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.
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Advertising & marketing Automotive Consumer products & services

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Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

This provider is fluent in 1 language:

English

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Montego Bay, Jamaica

Crane Boulevard
Montego Bay, Jamaica
201 - 250

876-229-3292

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vlbpo cx

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Services provided

35% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

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Industry Experience

vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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Select Industry to see insights

Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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Genesis Support Solution LTD

5.0 3 reviews

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Services provided

40% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% IT Managed Services

Focus Areas

15% Virtual receptionist

50% Answering services

35% Inbound appointment scheduling

Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.

See all 3 projects

1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Outsourcing Company
5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read more
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Industry Experience

Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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Select Industry to see insights

Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
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Visionary Outsourcing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Montego Bay, Jamaica

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

30% Inbound appointment scheduling

20% Answering services

Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.
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BOULOU BLUE

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Services provided

40% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.
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Kingston, Jamaica

64 Mannings Hill Road
Kingston, Jamaica
50 - 75

1866-611-6943

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Yateman International

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Services provided

25% Call Center Services

50% Staffing

25% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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nucon

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

50% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Nucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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NK Customer Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Annotto Bay, Jamaica

Services provided

40% Call Center Services

25% Back Office Outsourcing

25% Sales Outsourcing +1

10% Marketing Strategy

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

NK Customer Solutions is a small answering service company based in Annotto Bay, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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Globescope BPO

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.
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WorldWide BPO & Call Centres

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Services provided

30% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing +1

20% Back Office Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 vlbpo cx

2 Genesis Support Solution LTD

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 2 Jamaica Virtual Receptionist Companies

vlbpo cx

$5,000+

< $25 / hr

50 - 249

Kingston, Jamaica

Ability to deliver

26.5/40.0

16.4/20 Reviews

4.6/10 Clients & Experience

5.5/10 Market Presence

Service focus

35% Call Center Services

20% Virtual receptionist

65% Other

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Genesis Support Solution LTD

$5,000+

$25 - $49 / hr

250 - 999

Montego Bay, Jamaica

Ability to deliver

24.5/40.0

16.2/20 Reviews

4.3/10 Clients & Experience

4/10 Market Presence

Service focus

40% Call Center Services

15% Virtual receptionist

60% Other

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Visionary Outsourcing Solutions

$1,000+

$25 - $49 / hr

50 - 249

Montego Bay, Jamaica

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

100% Call Center Services

50% Virtual receptionist

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BOULOU BLUE

$1,000+

Undisclosed

50 - 249

Kingston, Jamaica

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

40% Call Center Services

35% Virtual receptionist

60% Other

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Yateman International

$1,000+

< $25 / hr

2 - 9

Portmore, Jamaica

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Call Center Services

35% Virtual receptionist

75% Other

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nucon

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Call Center Services

50% Virtual receptionist

50% Other

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NK Customer Solutions

Undisclosed

Undisclosed

10 - 49

Annotto Bay, Jamaica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Call Center Services

35% Virtual receptionist

60% Other

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ContactPoint 360

$1,000+

$25 - $49 / hr

1,000 - 9,999

Montego Bay, Jamaica

Ability to deliver

25.2/40.0

16.4/20 Reviews

2.7/10 Clients & Experience

6.1/10 Market Presence

Service focus

41% Call Center Services

20% Virtual receptionist

59% Other

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Globescope BPO

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Call Center Services

35% Virtual receptionist

75% Other

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WorldWide BPO & Call Centres

Undisclosed

Undisclosed

2 - 9

Kingston, Jamaica

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

30% Call Center Services

20% Virtual receptionist

70% Other

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Top Virtual Receptionist Services in Jamaica

List of the Top Jamaica Virtual Receptionist Companies

Reviewed 1 time in the past 6 months

Call Center Services for Nonprofit Organization

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Call Center Services for Marketing Agency

Industry Experience

Select Industry to see insights

Industry Experience

Select Industry to see insights

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What Clients Have Said

Call Center Services for Outsourcing Company

Industry Experience

Select Industry to see insights

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