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Top Virtual Receptionist Services in Mumbai

Ratings Updated: February 3, 2026
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1 Leaders 11 Contenders

12 Companies

Country: India
City: Mumbai
Inbound Services: Virtual receptionist

List of the Top Mumbai Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Mumbai, India

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Efficient

    Clients have consistently praised VoiceNation for their efficiency in handling call management. One client noted that VoiceNation resolved issues related to unanswered calls and complaints, significantly improving their internal processes. They highlighted the team's quick response to a system glitch during onboarding, which saved valuable time. Overall, feedback reflects a strong sentiment towards VoiceNation's ability to provide timely and effective support, with clients appreciating their attentive and proactive customer service.
    • Answering & Directing Calls for Real Estate Brokerage Firm
      5.0 Mar 7, 2019

      Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.

      Read Full Review
    Read All Reviews
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews
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    Prialto Logotype

    Prialto

    5.0 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Mumbai, India

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 44 projects

    Reviews mention Helpful

    Clients express high satisfaction with Prialto's services, noting the exceptional support and efficiency of their virtual assistants. One client highlighted how the assistant proactively solved problems and contributed to significant time savings, enabling a focus on higher-impact tasks. Another praised the well-documented processes and the team's responsiveness. Overall, the feedback emphasizes Prialto's professionalism, helpfulness, and commitment to creating effective solutions, with no reported areas for improvement.
    • Virtual Assistant Services for Healthcare Technology Company
      5.0 Apr 16, 2025

      Yes, they are extremely responsive and helped set things up with well-documented processes. Really great personal care from everyone, from Sales to Ops, everyone is super helpful and engaged.

      Read Full Review
    • Staff Augmentation for Technology Consultancy
      5.0 May 30, 2025

      Prialto provides excellent services, and their assistants work together as a team to create solutions to the problems we encounter. Their account and delivery teams have been invaluable in recommending effective ways to address issues that my assistant and I experience. They value creating SOPs and guidance for repeating tasks - I value this approach as it brings a system to tasks I was handling one-off, without my needing to create all the structure.

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    Read All Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
    Read All Reviews

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    United States (36) Canada (1) England (1)
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  • Captico Consultancy Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Services provided

    30% Call Center Services
    35% Mobile App Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Knowledgeable

    Clients consistently commend Captico Consultancy for their extensive technical knowledge and strong business acumen. One client highlighted their 'good technical knowledge' and 'ability to close the loop,' while another praised their effective project management and timely delivery. Overall, feedback reflects a sentiment of high confidence in Captico's expertise, suggesting they are well-equipped to handle complex project requirements.
    • ERP Development for IT Staffing Company
      5.0 Mar 25, 2023

      The company has good business understanding and good technical knowledge, which makes them impressive and unique in their field. They demonstrated an ability to close the loop, which indicates a thorough understanding of both business and technical requirements.

      Read Full Review
    Read All Reviews

    Industry Experience

    Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
    Read All Reviews

    Review Rating from Mumbai Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    Reviewers in Mumbai highlight Captico Consultancy's proficiency in custom ERP solutions and website creation, emphasizing timely delivery and excellent communication. Their technical skills and understanding of client needs have led to improved business processes and increased customer engagement.
    Read All Reviews
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  • EOSGlobe Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Services provided

    35% Call Center Services
    30% Business Consulting
    20% Robotics Process Automation +2
    10% Financial Consulting
    5% Back Office Outsourcing

    Focus Areas

    15% Virtual receptionist
    45% Answering services
    40% Inbound appointment scheduling

    EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.

    Read more
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  • Yellow Umbrella Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Mumbai, India

    Services provided

    20% Call Center Services
    20% Digital Strategy
    20% Event Marketing +4
    10% Advertising
    10% Email Marketing
    10% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Based in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.

    Read more
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  • Altius Customer Services Pvt. Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Navi Mumbai, India

    Services provided

    50% Call Center Services
    30% Customer Service Outsourcing
    10% Web Design +1
    10% Web Development

    Focus Areas

    33% Virtual receptionist
    34% Answering services
    33% Inbound appointment scheduling

    Altius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • Krono Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Mumbai, India

    Services provided

    26% Call Center Services
    20% Advertising
    10% Branding +7
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    5% Pay Per Click
    5% Web Design
    2% Affiliate Marketing
    2% Email Marketing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Krono offers Contact Center Services, focusing on Telemarketing Services with expertise in both Inbound and Outbound Call Center operations. Overall, reviews highlight Krono's strong business culture, timely delivery of leads, and alignment with client values, which are complemented by competitive pricing and high ratings, making them a reliable partner for Customer Support Services.

    See all 1 projects
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  • Shakti Enterprise Translation Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Services provided

    10% Call Center Services
    80% Translation
    10% Transcription

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.

    Read more
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  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 38 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    80% Virtual receptionist
    10% Answering services
    10% Inbound appointment scheduling

    Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, offering outstanding Customer Support Services. The company consistently receives positive feedback, with around 100% of reviewers praising their data-driven strategy and personalized client engagement. Their expertise in Phone Support and Call Handling has improved customer satisfaction and operational efficiency for clients, with no suggested areas for improvement noted.

    See all 38 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have expressed high satisfaction with Tasks Expert- A Virtual Assistant Company, highlighting their effective backend support and project management. One CEO noted their impressive consistency and follow-through, stating the team effectively removed tasks from his plate, allowing him to focus on outcomes. Clients also appreciate the company's alignment with their values and budget considerations. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.
    Read 1 Recent Review
    2 of 2 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Surveys & Market Research Calls for Mortgage Co

    5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  Read more
    Read 2 Reviews

    Industry Experience

    Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.

    Read All Reviews

    Select Industry to see insights

    Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Tasks Expert- A Virtual Assistant Company for their exceptional value for money, noting flexible pricing that aligns with budgets. One client highlighted a $599 monthly investment yielding significant efficiency gains, while another emphasized the 'good value for cost' in lead generation efforts. Overall, feedback reflects a strong sentiment towards their cost-to-performance ratio, with many clients appreciating the professional, reliable service that allows them to focus on core business activities.
    Read All Reviews
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  • Grazing Minds Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Services provided

    10% Call Center Services
    35% Corporate Training & Coaching
    15% Funding & Investment +7
    10% Business Consulting
    10% HR Consulting
    10% IT Strategy Consulting
    3% HR Outsourcing
    3% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    45% Virtual receptionist
    30% Answering services
    25% Inbound appointment scheduling

    Founded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.

    Read more
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  • EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Services provided

    15% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +4
    15% Funding & Investment
    10% Accounting
    5% Finance & Accounting Outsourcing (FAO)
    5% HR Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Fortunes24 Outsourcing LLP Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.

    Read more

    Navi Mumbai, India

    10th Floor, EFC, Empire Tower, C wing, Reliable Tech Park, Thane-Belapur Rd, Gavate Wadi, MIDC, Airoli
    Navi Mumbai, India 400708

    31 - 40

    9022312410

    Navi Mumbai, India

    C-6, 5 4-2, Sector 6, CBD Belapur, Thane - 400614
    Navi Mumbai, India 400706

    10 - 15

    9022312410

    See All Locations (2)
    View Profile
  • Flamingo BPO Technology Solutions Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mumbai, India

    Services provided

    20% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Customer Service Outsourcing +2
    20% Sales Outsourcing
    10% Business Consulting

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.

    Read more
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  • AdServs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Thane, India

    Services provided

    50% Call Center Services
    50% SMS Marketing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Launched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.

    Read more
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1 Captico Consultancy

List of the Top 1 Mumbai Virtual Receptionist Companies

  1. Captico Consultancy Logotype

    Captico Consultancy

    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Ability to deliver

    23.2/40.0
    16.4/20 Reviews
    1.9/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% Call Center Services
    35% Virtual receptionist
    70% Other
    View Profile Visit Website
  2. EOSGlobe Logotype

    EOSGlobe

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    35% Call Center Services
    15% Virtual receptionist
    65% Other
    View Profile Visit Website
  3. Yellow Umbrella Services Logotype

    Yellow Umbrella Services

    Undisclosed
    Undisclosed
    250 - 999
    Mumbai, India

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    40% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. Altius Customer Services Pvt. Ltd. Logotype

    Altius Customer Services Pvt. Ltd.

    Undisclosed
    Undisclosed
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Call Center Services
    33% Virtual receptionist
    50% Other
    View Profile Visit Website
  5. Krono Logotype

    Krono

    Undisclosed
    < $25 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    26% Call Center Services
    35% Virtual receptionist
    74% Other
    View Profile Visit Website
  6. Shakti Enterprise Translation Services Logotype

    Shakti Enterprise Translation Services

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    35% Virtual receptionist
    90% Other
    View Profile Visit Website
  7. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kansas City, MO

    Ability to deliver

    32.8/40.0
    19.6/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    80% Virtual receptionist
    75% Other
    View Profile Visit Website
  8. Grazing Minds Logotype

    Grazing Minds

    $1,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Call Center Services
    45% Virtual receptionist
    90% Other
    View Profile Visit Website
  9. EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Ability to deliver

    5.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    15% Call Center Services
    20% Virtual receptionist
    85% Other
    View Profile Visit Website
  10. Fortunes24 Outsourcing LLP Logotype

    Fortunes24 Outsourcing LLP

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  11. Flamingo BPO Technology Solutions Ltd Logotype

    Flamingo BPO Technology Solutions Ltd

    Undisclosed
    Undisclosed
    50 - 249
    Mumbai, India

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  12. AdServs Logotype

    AdServs

    Undisclosed
    Undisclosed
    2 - 9
    Thane, India

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    25% Virtual receptionist
    50% Other
    View Profile Visit Website

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Specialties

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