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Top Virtual Receptionist Services in Mumbai

Ratings Updated: August 3, 2026
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12 Companies

Country: India
City: Mumbai
Inbound Services: Virtual receptionist

List of the Top Mumbai Virtual Receptionist Companies

  • Featured

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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Mumbai, India

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects
    4 of 5 Virtual receptionist reviews are 5 stars
    Less than $10,000 avg. project cost

    Virtual receptionist Experience

    Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.

    Read Most Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Industry Experience

    Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services Construction

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  • Captico Consultancy Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Services provided

    30% Call Center Services
    35% Mobile App Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Timely

    Clients have consistently praised Captico Consultancy for their timely project delivery. One client noted that they completed their website design 'well on time,' while another highlighted their effective project management, stating that they delivered 'around the committed time.' Overall, the sentiment regarding timeliness is highly positive, with clients expressing satisfaction in Captico's responsiveness and commitment to meeting deadlines.
    • Web Dev & Design for Printing Consumable Manufacturer
      5.0 Mar 17, 2023

      They responded quite well to our needs and they completed the work well on time. Going by our experience we can definitely refer to many people.

      Read Full Review
    • ERP Development for IT Staffing Company
      5.0 Mar 25, 2023

      They were good with project management and delivered around the committed time.

      Read Full Review
    Read All Reviews

    Industry Experience

    Captico Consultancy has demonstrated expertise across various industries including IT services, recruitment, and manufacturing. Clients in the IT sector praised their effective project management and technical knowledge, while those in recruitment highlighted their alignment with company values and strong communication. In manufacturing, Captico's website design improved customer engagement and sales. Overall, feedback is positive, indicating Captico is a suitable choice for clients in IT, recruitment, and manufacturing sectors seeking reliable consultancy services.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Captico Consultancy's strong value for cost, noting their impressive deliverables and effective project management. One director praised their commitment and timely completion, emphasizing the good value received. Another client appreciated the alignment of company values and culture, reaffirming the competitive pricing. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no significant areas for improvement identified.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    Reviewers in Mumbai highlight Captico Consultancy's strong technical skills and commitment, successfully handling projects from ERP development to website creation. Clients appreciate their responsiveness, project management, and ability to understand and execute their requirements.
    Read Local Reviews
    View Profile
  • EOSGlobe Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Services provided

    35% Call Center Services
    30% Business Consulting
    20% Robotics Process Automation +2
    10% Financial Consulting
    5% Back Office Outsourcing

    Focus Areas

    15% Virtual receptionist
    45% Answering services
    40% Inbound appointment scheduling

    EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.

    Read more
    View Profile
  • Yellow Umbrella Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Mumbai, India

    Services provided

    20% Call Center Services
    20% Digital Strategy
    20% Event Marketing +4
    10% Advertising
    10% Email Marketing
    10% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Based in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.

    Read more
    View Profile

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  • Altius Customer Services Pvt. Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Navi Mumbai, India

    Services provided

    50% Call Center Services
    30% Customer Service Outsourcing
    10% Web Design +1
    10% Web Development

    Focus Areas

    33% Virtual receptionist
    34% Answering services
    33% Inbound appointment scheduling

    Altius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Krono Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Mumbai, India

    Services provided

    26% Call Center Services
    20% Advertising
    10% Branding +7
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    5% Pay Per Click
    5% Web Design
    2% Affiliate Marketing
    2% Email Marketing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Krono offers Contact Center Services, focusing on Telemarketing Services with expertise in both Inbound and Outbound Call Center operations. Overall, reviews highlight Krono's strong business culture, timely delivery of leads, and alignment with client values, which are complemented by competitive pricing and high ratings, making them a reliable partner for Customer Support Services.

    See all 1 projects
    View Profile
  • Shakti Enterprise Translation Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Services provided

    10% Call Center Services
    80% Translation
    10% Transcription

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.

    Read more
    View Profile
  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 38 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    80% Virtual receptionist
    10% Answering services
    10% Inbound appointment scheduling

    Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, providing expert guidance in customer support and compliance. Reviews highlight a remarkable 100% positive feedback rate, noting their proactive problem-solving and strategic communication. Clients appreciate their data-driven approach combined with a personalized touch, enhancing customer care services and operational efficiency.

    See all 38 projects

    Reviews mention Accommodating

    Clients have consistently praised Tasks Expert for their accommodating nature, highlighting their responsiveness and adaptability to changing needs. One client noted their team was 'always responsive and highly amenable' to feedback, while another emphasized their quick adaptation to urgent requests, feeling like an 'extension of our team.' This positive sentiment underscores a strong commitment to client satisfaction and flexibility in project management.
    • Call Center Services for Logistics Company
      5.0 Nov 15, 2024

      Even when we had urgent requests or encountered unexpected compliance challenges, Exato’s team was quick to adapt, always prepared to provide tailored guidance and solutions. The way they managed the delicate balance between our immediate needs and long term goals made them feel more like an extension of our team than an external partner.

      Read Full Review
    • Market Research for Creative Design Agency
      5.0 Dec 10, 2024

      Whether it was answering questions or incorporating feedback into their research, they were always responsive and highly amenable to our changing needs. Their passion for delivering value was demonstrated through the depth of the research they provided and the willingness to exceed the initial scope when unexpected questions arose.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Surveys & Market Research Calls for Mortgage Co

    5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Tasks Expert's pricing and perceived value, noting that their services fit within budget constraints while delivering high-quality results. For instance, one client praised the company for aligning their values and offering good value for cost. Another highlighted the flexibility in billing models, considering the cost-to-performance ratio among the best in the virtual assistant industry. Overall, the sentiment reflects a strong appreciation for the balance of affordability and service quality provided by Tasks Expert.
    Read All Reviews

    View projects from:

    United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)
    View Profile
  • Grazing Minds Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Services provided

    10% Call Center Services
    35% Corporate Training & Coaching
    15% Funding & Investment +7
    10% Business Consulting
    10% HR Consulting
    10% IT Strategy Consulting
    3% HR Outsourcing
    3% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    45% Virtual receptionist
    30% Answering services
    25% Inbound appointment scheduling

    Founded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.

    Read more
    View Profile
  • EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Services provided

    15% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +4
    15% Funding & Investment
    10% Accounting
    5% Finance & Accounting Outsourcing (FAO)
    5% HR Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Fortunes24 Outsourcing LLP Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.

    Read more

    Navi Mumbai, India

    C-6, 5 4-2, Sector 6, CBD Belapur, Thane - 400614
    Navi Mumbai, India 400706

    10 - 15

    9022312410

    Navi Mumbai, India

    10th Floor, EFC, Empire Tower, C wing, Reliable Tech Park, Thane-Belapur Rd, Gavate Wadi, MIDC, Airoli
    Navi Mumbai, India 400708

    31 - 40

    9022312410

    See All Locations (2)
    View Profile
  • Flamingo BPO Technology Solutions Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mumbai, India

    Services provided

    20% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Customer Service Outsourcing +2
    20% Sales Outsourcing
    10% Business Consulting

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.

    Read more
    View Profile
  • AdServs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Thane, India

    Services provided

    50% Call Center Services
    50% SMS Marketing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Launched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.

    Read more
    View Profile

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1 Captico Consultancy

List of the Top 1 Mumbai Virtual Receptionist Companies

  1. Captico Consultancy Logotype

    Captico Consultancy

    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Ability to deliver

    23/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% Call Center Services
    35% Virtual receptionist
    70% Other
    View Profile Visit Website
  2. EOSGlobe Logotype

    EOSGlobe

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    35% Call Center Services
    15% Virtual receptionist
    65% Other
    View Profile Visit Website
  3. Yellow Umbrella Services Logotype

    Yellow Umbrella Services

    Undisclosed
    Undisclosed
    250 - 999
    Mumbai, India

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    40% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. Altius Customer Services Pvt. Ltd. Logotype

    Altius Customer Services Pvt. Ltd.

    Undisclosed
    Undisclosed
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Call Center Services
    33% Virtual receptionist
    50% Other
    View Profile Visit Website
  5. Krono Logotype

    Krono

    Undisclosed
    < $25 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    26% Call Center Services
    35% Virtual receptionist
    74% Other
    View Profile Visit Website
  6. Shakti Enterprise Translation Services Logotype

    Shakti Enterprise Translation Services

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    35% Virtual receptionist
    90% Other
    View Profile Visit Website
  7. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Ability to deliver

    31.4/40.0
    18.2/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    80% Virtual receptionist
    75% Other
    View Profile Visit Website
  8. Grazing Minds Logotype

    Grazing Minds

    $1,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Call Center Services
    45% Virtual receptionist
    90% Other
    View Profile Visit Website
  9. EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Ability to deliver

    5.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    15% Call Center Services
    20% Virtual receptionist
    85% Other
    View Profile Visit Website
  10. Fortunes24 Outsourcing LLP Logotype

    Fortunes24 Outsourcing LLP

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  11. Flamingo BPO Technology Solutions Ltd Logotype

    Flamingo BPO Technology Solutions Ltd

    Undisclosed
    Undisclosed
    50 - 249
    Mumbai, India

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  12. AdServs Logotype

    AdServs

    Undisclosed
    Undisclosed
    2 - 9
    Thane, India

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    25% Virtual receptionist
    50% Other
    View Profile Visit Website

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