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Top Virtual Receptionist Services in Mumbai

Ratings Updated: August 24, 2026
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12 Companies

Country: India
City: Mumbai
Inbound Services: Virtual receptionist

List of the Top Mumbai Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA Logotype

    Moneypenny USA

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Mumbai, India

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.
    Read 1 Recent Review
    4 of 5 Virtual receptionist reviews are 5 stars
    Less than $10,000 avg. project cost

    Virtual receptionist Experience

    Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.

    Read Most Recent Review

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."
    Read All Reviews

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  • Captico Consultancy Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Services provided

    30% Call Center Services
    35% Mobile App Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Communicative

    Captico Consultancy has received positive feedback regarding their communicative approach, with clients highlighting their 'excellent project management' and 'clear communication on timescales'. One client noted the team's effectiveness in responding to needs through various communication channels, including virtual meetings and messaging apps. Overall, the sentiment reflects a strong appreciation for their proactive communication style, contributing to a favorable partnership experience.
    • Platform Cost & Design Scoping for Recruitment Company
      5.0 Mar 10, 2023

      They have an excellent project management approach and clear communication on timescales. The primary forms of communication with Captico Consultancy were Virtual Meeting, Email, and Messaging App. This indicates a structured and accessible communication strategy.

      Read Full Review
    Read All Reviews

    Industry Experience

    Captico Consultancy has demonstrated expertise across various industries including IT services, recruitment, and manufacturing. Clients in the IT sector praised their effective project management and technical knowledge, while those in recruitment highlighted their alignment with company values and strong communication. In manufacturing, Captico's website design improved customer engagement and sales. Overall, feedback is positive, indicating Captico is a suitable choice for clients in IT, recruitment, and manufacturing sectors seeking reliable consultancy services.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Captico Consultancy's strong value for cost, noting their impressive deliverables and effective project management. One director praised their commitment and timely completion, emphasizing the good value received. Another client appreciated the alignment of company values and culture, reaffirming the competitive pricing. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, with no significant areas for improvement identified.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    Mumbai-based clients praise Captico Consultancy for their technical expertise and effective project management in developing ERP systems and websites. They highlight the company's accessibility, understanding of business needs, and timely delivery across diverse projects.
    Read Local Reviews
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  • EOSGlobe Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Services provided

    35% Call Center Services
    30% Business Consulting
    20% Robotics Process Automation +2
    10% Financial Consulting
    5% Back Office Outsourcing

    Focus Areas

    15% Virtual receptionist
    45% Answering services
    40% Inbound appointment scheduling

    EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.

    Read more
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  • Yellow Umbrella Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Mumbai, India

    Services provided

    20% Call Center Services
    20% Digital Strategy
    20% Event Marketing +4
    10% Advertising
    10% Email Marketing
    10% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Based in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.

    Read more
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  • Altius Customer Services Pvt. Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Navi Mumbai, India

    Services provided

    50% Call Center Services
    30% Customer Service Outsourcing
    10% Web Design +1
    10% Web Development

    Focus Areas

    33% Virtual receptionist
    34% Answering services
    33% Inbound appointment scheduling

    Altius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • Krono Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Mumbai, India

    Services provided

    26% Call Center Services
    20% Advertising
    10% Branding +7
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    5% Pay Per Click
    5% Web Design
    2% Affiliate Marketing
    2% Email Marketing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Krono offers Contact Center Services, focusing on Telemarketing Services with expertise in both Inbound and Outbound Call Center operations. Overall, reviews highlight Krono's strong business culture, timely delivery of leads, and alignment with client values, which are complemented by competitive pricing and high ratings, making them a reliable partner for Customer Support Services.

    See all 1 projects
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  • Shakti Enterprise Translation Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Services provided

    10% Call Center Services
    80% Translation
    10% Transcription

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.

    Read more
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  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 38 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    80% Virtual receptionist
    10% Answering services
    10% Inbound appointment scheduling

    Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, providing expert guidance in customer support and compliance. Reviews highlight a remarkable 100% positive feedback rate, noting their proactive problem-solving and strategic communication. Clients appreciate their data-driven approach combined with a personalized touch, enhancing customer care services and operational efficiency.

    See all 38 projects

    Reviews mention Results-oriented

    Clients have expressed a positive sentiment regarding Tasks Expert's results-oriented approach. One reviewer noted significant improvements in graphic quality over time, stating, "I did see an improvement with the graphics completed the longer that I worked with my virtual assistant as they got to know my taste better." Another highlighted their ability to effectively delegate tasks and focus on core business activities, affirming that Tasks Expert is a strong option for outsourcing various tasks.
    • Social Media Virtual Assistant for Consulting Company
      4.5 Oct 23, 2021

      I did see an improvement with the graphics completed the longer that I worked with my virtual assistant as they got to know my taste better. If you're looking at jobs that you may need to outsource Tasks Experts is definitely a great option. They worked on our requests in their time zone and determined the perfect timing to connect with us easily.

      Read Full Review
    • Appointment Setting & Lead Gen for Financial Solutions Co
      5.0 Mar 13, 2025

      Our sales team reported a noticeable improvement in the quality of leads, with many prospects entering conversations already aware of how and what we could help them with. This significantly reduced the time spent educating potential clients, allowing for quicker and more productive sales cycles. They consistently delivered results on time, maintained clear and transparent communication, and provided detailed performance reports.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Surveys & Market Research Calls for Mortgage Co

    5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  Read more
    Read 2 Reviews

    View projects from:

    United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)

    Kalyan, India

    Tasks Expert, Office #1-3 Vrindavan Palms, near Union Bank G wing, Khadakpada
    Kalyan, India 421301

    151 - 200

    +1(913) 228-2655

    See All Locations (2)
    View Profile
  • Grazing Minds Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Services provided

    10% Call Center Services
    35% Corporate Training & Coaching
    15% Funding & Investment +7
    10% Business Consulting
    10% HR Consulting
    10% IT Strategy Consulting
    3% HR Outsourcing
    3% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    45% Virtual receptionist
    30% Answering services
    25% Inbound appointment scheduling

    Founded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.

    Read more
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  • EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Services provided

    15% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +4
    15% Funding & Investment
    10% Accounting
    5% Finance & Accounting Outsourcing (FAO)
    5% HR Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.

    Read more
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  • Fortunes24 Outsourcing LLP Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.

    Read more

    Navi Mumbai, India

    C-6, 5 4-2, Sector 6, CBD Belapur, Thane - 400614
    Navi Mumbai, India 400706

    10 - 15

    9022312410

    Navi Mumbai, India

    10th Floor, EFC, Empire Tower, C wing, Reliable Tech Park, Thane-Belapur Rd, Gavate Wadi, MIDC, Airoli
    Navi Mumbai, India 400708

    31 - 40

    9022312410

    See All Locations (2)
    View Profile
  • Flamingo BPO Technology Solutions Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mumbai, India

    Services provided

    20% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Customer Service Outsourcing +2
    20% Sales Outsourcing
    10% Business Consulting

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.

    Read more
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  • AdServs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Thane, India

    Services provided

    50% Call Center Services
    50% SMS Marketing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Launched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.

    Read more
    View Profile

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1 Captico Consultancy

List of the Top 1 Mumbai Virtual Receptionist Companies

  1. Captico Consultancy Logotype

    Captico Consultancy

    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Ability to deliver

    23/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% Call Center Services
    35% Virtual receptionist
    70% Other
    View Profile Visit Website
  2. EOSGlobe Logotype

    EOSGlobe

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    35% Call Center Services
    15% Virtual receptionist
    65% Other
    View Profile Visit Website
  3. Yellow Umbrella Services Logotype

    Yellow Umbrella Services

    Undisclosed
    Undisclosed
    250 - 999
    Mumbai, India

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    40% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. Altius Customer Services Pvt. Ltd. Logotype

    Altius Customer Services Pvt. Ltd.

    Undisclosed
    Undisclosed
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Call Center Services
    33% Virtual receptionist
    50% Other
    View Profile Visit Website
  5. Krono Logotype

    Krono

    Undisclosed
    < $25 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    26% Call Center Services
    35% Virtual receptionist
    74% Other
    View Profile Visit Website
  6. Shakti Enterprise Translation Services Logotype

    Shakti Enterprise Translation Services

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    35% Virtual receptionist
    90% Other
    View Profile Visit Website
  7. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Ability to deliver

    31.4/40.0
    18.2/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    80% Virtual receptionist
    75% Other
    View Profile Visit Website
  8. Grazing Minds Logotype

    Grazing Minds

    $1,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Call Center Services
    45% Virtual receptionist
    90% Other
    View Profile Visit Website
  9. EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Ability to deliver

    5.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    15% Call Center Services
    20% Virtual receptionist
    85% Other
    View Profile Visit Website
  10. Fortunes24 Outsourcing LLP Logotype

    Fortunes24 Outsourcing LLP

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  11. Flamingo BPO Technology Solutions Ltd Logotype

    Flamingo BPO Technology Solutions Ltd

    Undisclosed
    Undisclosed
    50 - 249
    Mumbai, India

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  12. AdServs Logotype

    AdServs

    Undisclosed
    Undisclosed
    2 - 9
    Thane, India

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    25% Virtual receptionist
    50% Other
    View Profile Visit Website

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Specialties

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