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Top Virtual Receptionist Services in Mumbai

Ratings Updated: April 25, 2026
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1 Leaders 11 Contenders

12 Companies

Country: India
City: Mumbai
Inbound Services: Virtual receptionist

List of the Top Mumbai Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Mumbai, India

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Helpful

    VoiceNation has received positive feedback for their attentive and helpful service. Clients appreciate features like the customizable scripting tool, which allows for tailored responses to prospective tenants. One client noted the effectiveness of live operators over voicemail options, citing the team's dedication to resolving initial setup issues promptly. Overall, the sentiment reflects satisfaction with the service's reliability and the support provided, indicating a strong fit for businesses needing responsive communication solutions.
    • Answering Services for Property Rental Company
      4.0 May 17, 2017

      We set everything up, and Voice Nation's team was extremely attentive and very helpful. They gave us great advice from the beginning. We tested it and found a problem in the beginning, and they worked diligently to get it fixed.

      Read Full Review
    Read All Reviews
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews
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    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Mumbai, India

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.

    See all 45 projects
    3 of 3 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    Recent client feedback on Prialto highlights a strong overall sentiment, emphasizing their timely delivery and high-quality support. One client noted impressive follow-up speed and effective team communication, while another appreciated the time-saving organization of their Google Drive, which saved three hours weekly. Clients reported satisfaction with the value for cost and the alignment of company culture. No significant areas for improvement were mentioned, indicating a consistent positive experience across engagements.
    Read 3 Recent Reviews
    4 of 4 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    HR, R&D & Customer Service Support for Green Technology Co

    5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read more
    Read 4 Reviews

    Industry Experience

    Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
    Read All Reviews
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  • Captico Consultancy Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Services provided

    30% Call Center Services
    35% Mobile App Development
    25% Web Development +1
    10% AR/VR Development

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Captico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.

    See all 4 projects

    Reviews mention Timely

    Captico Consultancy has received positive feedback regarding their timeliness in project delivery. A client from MITS Global Consulting noted that they delivered within the committed timeframe, demonstrating effective project management. Similarly, a director from Tenora Chem Pvt Ltd highlighted their ability to complete work on time and respond well to needs. Overall, the sentiment reflects reliability and commitment to timely execution, with no reported delays or issues.
    • ERP Development for IT Staffing Company
      5.0 Mar 25, 2023

      They were good with project management and delivered around the committed time.

      Read Full Review
    • Web Dev & Design for Printing Consumable Manufacturer
      5.0 Mar 17, 2023

      They responded quite well to our needs and they completed the work well on time. Going by our experience we can definitely refer to many people.

      Read Full Review
    Read All Reviews

    Industry Experience

    Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.

    Read All Reviews

    Select Industry to see insights

    Chemicals & Biotechnology IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.8

    Cost

    4.8

    Willing to Refer

    5.0

    Mumbai clients commend Captico Consultancy for delivering tailored ERP systems and impactful websites, showcasing their technical expertise and reliable project execution. Their responsiveness and business insight have resulted in measurable growth and enhanced digital visibility.
    Read Local Reviews
    View Profile
  • EOSGlobe Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Services provided

    35% Call Center Services
    30% Business Consulting
    20% Robotics Process Automation +2
    10% Financial Consulting
    5% Back Office Outsourcing

    Focus Areas

    15% Virtual receptionist
    45% Answering services
    40% Inbound appointment scheduling

    EOSGlobe, a call center company, was established in 2003. Based in Thane, India and Lewes, Delaware, the team focuses on Call Center Services and Business Consulting.

    Read more
    View Profile
  • Yellow Umbrella Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Mumbai, India

    Services provided

    20% Call Center Services
    20% Digital Strategy
    20% Event Marketing +4
    10% Advertising
    10% Email Marketing
    10% Sales Outsourcing
    10% Social Media Marketing

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    Based in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.

    Read more
    View Profile

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  • Altius Customer Services Pvt. Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Navi Mumbai, India

    Services provided

    50% Call Center Services
    30% Customer Service Outsourcing
    10% Web Design +1
    10% Web Development

    Focus Areas

    33% Virtual receptionist
    34% Answering services
    33% Inbound appointment scheduling

    Altius Customer Services Pvt. Ltd. Is an answering service headquartered in Navi Mumbai, India. Founded in 2004, the team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Krono Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Mumbai, India

    Services provided

    26% Call Center Services
    20% Advertising
    10% Branding +7
    10% Graphic Design
    10% Search Engine Optimization
    10% Social Media Marketing
    5% Pay Per Click
    5% Web Design
    2% Affiliate Marketing
    2% Email Marketing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Krono offers Contact Center Services, focusing on Telemarketing Services with expertise in both Inbound and Outbound Call Center operations. Overall, reviews highlight Krono's strong business culture, timely delivery of leads, and alignment with client values, which are complemented by competitive pricing and high ratings, making them a reliable partner for Customer Support Services.

    See all 1 projects
    View Profile
  • Shakti Enterprise Translation Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Services provided

    10% Call Center Services
    80% Translation
    10% Transcription

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Shakti Enterprise Translation Services, a Translation company, was launched in 1985. The firm focuses on Translation and Call Center Services, and is small.

    Read more
    View Profile
  • Tasks Expert- A Virtual Assistant Company Logotype

    5.0 38 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Services provided

    25% Call Center Services
    15% Back Office Outsourcing
    10% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Focus Areas

    80% Virtual receptionist
    10% Answering services
    10% Inbound appointment scheduling

    Tasks Expert- A Virtual Assistant Company specializes in Contact Center Services, offering outstanding Customer Support Services. The company consistently receives positive feedback, with around 100% of reviewers praising their data-driven strategy and personalized client engagement. Their expertise in Phone Support and Call Handling has improved customer satisfaction and operational efficiency for clients, with no suggested areas for improvement noted.

    See all 38 projects

    Reviews mention Open to feedback

    Clients have expressed satisfaction with Tasks Expert's responsiveness to feedback, noting their commitment to open communication throughout the project. One client highlighted that the team was very responsive to feedback, adapting quickly to unexpected challenges while meeting all deadlines. However, there was a suggestion to streamline the documentation process to avoid delays. Overall, the sentiment reflects a positive reception of the company's willingness to engage with client input.
    • Website Development for Kitchen Solutions Company
      5.0 Dec 10, 2024

      They kept communication open throughout the process by updating us regularly and being very responsive to feedback. They met every deadline, and even when unexpected challenges arose, they were quick to adapt and find solutions.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Surveys & Market Research Calls for Mortgage Co

    5.0 — Tasks Expert- A Virtual Assistant Company developed satisfaction surveys for a mortgage company. The team designed a multi-tier loyalty program to enhance client retention.  Read more
    Read 2 Reviews

    View projects from:

    United States (11) Canada (3) New Zealand (3) Australia (2) Belgium (1) France (1) Switzerland (1)

    Kalyan, India

    Tasks Expert, Office #1-3 Vrindavan Palms, near Union Bank G wing, Khadakpada
    Kalyan, India 421301

    151 - 200

    +1(913) 228-2655

    See All Locations (2)
    View Profile
  • Grazing Minds Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Services provided

    10% Call Center Services
    35% Corporate Training & Coaching
    15% Funding & Investment +7
    10% Business Consulting
    10% HR Consulting
    10% IT Strategy Consulting
    3% HR Outsourcing
    3% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    45% Virtual receptionist
    30% Answering services
    25% Inbound appointment scheduling

    Founded in 2018, Grazing Minds is a midsize Mumbai, India-based Corporate Training & Coaching company. Their services include Corporate Training & Coaching and Funding & Investment.

    Read more
    View Profile
  • EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Services provided

    15% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +4
    15% Funding & Investment
    10% Accounting
    5% Finance & Accounting Outsourcing (FAO)
    5% HR Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD is a Customer Service Outsourcing company. The Mumbai, India-based agency offers Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • Fortunes24 Outsourcing LLP Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Established in 2025, Fortunes24 Outsourcing LLP is an answering service company. The midsize team focuses on Call Center Services and Back Office Outsourcing.

    Read more

    Navi Mumbai, India

    C-6, 5 4-2, Sector 6, CBD Belapur, Thane - 400614
    Navi Mumbai, India 400706

    10 - 15

    9022312410

    Navi Mumbai, India

    10th Floor, EFC, Empire Tower, C wing, Reliable Tech Park, Thane-Belapur Rd, Gavate Wadi, MIDC, Airoli
    Navi Mumbai, India 400708

    31 - 40

    9022312410

    See All Locations (2)
    View Profile
  • Flamingo BPO Technology Solutions Ltd Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mumbai, India

    Services provided

    20% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Customer Service Outsourcing +2
    20% Sales Outsourcing
    10% Business Consulting

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    Finance & Accounting Outsourcing (FAO) company Flamingo BPO Technology Solutions Ltd was established in 2024. The firm offers Finance & Accounting Outsourcing (FAO) and Call Center Services.

    Read more
    View Profile
  • AdServs Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Thane, India

    Services provided

    50% Call Center Services
    50% SMS Marketing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Launched in 2018, AdServs is a small call center service and SMS Marketing company. Their team offers Call Center Services and SMS Marketing.

    Read more
    View Profile

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1 Captico Consultancy

List of the Top 1 Mumbai Virtual Receptionist Companies

  1. Captico Consultancy Logotype

    Captico Consultancy

    $1,000+
    < $25 / hr
    10 - 49
    Mumbai, India

    Ability to deliver

    23/40.0
    16.2/20 Reviews
    1.9/10 Clients & Experience
    5/10 Market Presence

    Service focus

    30% Call Center Services
    35% Virtual receptionist
    70% Other
    View Profile Visit Website
  2. EOSGlobe Logotype

    EOSGlobe

    $1,000+
    Undisclosed
    10,000+
    Thane, India

    Ability to deliver

    6.8/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    35% Call Center Services
    15% Virtual receptionist
    65% Other
    View Profile Visit Website
  3. Yellow Umbrella Services Logotype

    Yellow Umbrella Services

    Undisclosed
    Undisclosed
    250 - 999
    Mumbai, India

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Call Center Services
    40% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. Altius Customer Services Pvt. Ltd. Logotype

    Altius Customer Services Pvt. Ltd.

    Undisclosed
    Undisclosed
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Call Center Services
    33% Virtual receptionist
    50% Other
    View Profile Visit Website
  5. Krono Logotype

    Krono

    Undisclosed
    < $25 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    26% Call Center Services
    35% Virtual receptionist
    74% Other
    View Profile Visit Website
  6. Shakti Enterprise Translation Services Logotype

    Shakti Enterprise Translation Services

    Undisclosed
    Undisclosed
    10 - 49
    Mumbai, India

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    2.4/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Call Center Services
    35% Virtual receptionist
    90% Other
    View Profile Visit Website
  7. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Ability to deliver

    31.6/40.0
    18.4/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    80% Virtual receptionist
    75% Other
    View Profile Visit Website
  8. Grazing Minds Logotype

    Grazing Minds

    $1,000+
    $25 - $49 / hr
    50 - 249
    Mumbai, India

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    10% Call Center Services
    45% Virtual receptionist
    90% Other
    View Profile Visit Website
  9. EPITOME RESEARCH & BUSINESS SOLUTIONS LTD Logotype

    EPITOME RESEARCH & BUSINESS SOLUTIONS LTD

    $1,000+
    < $25 / hr
    250 - 999
    Mumbai, India

    Ability to deliver

    5.1/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    15% Call Center Services
    20% Virtual receptionist
    85% Other
    View Profile Visit Website
  10. Fortunes24 Outsourcing LLP Logotype

    Fortunes24 Outsourcing LLP

    Undisclosed
    $25 - $49 / hr
    50 - 249
    Navi Mumbai, India

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  11. Flamingo BPO Technology Solutions Ltd Logotype

    Flamingo BPO Technology Solutions Ltd

    Undisclosed
    Undisclosed
    50 - 249
    Mumbai, India

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  12. AdServs Logotype

    AdServs

    Undisclosed
    Undisclosed
    2 - 9
    Thane, India

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    25% Virtual receptionist
    50% Other
    View Profile Visit Website

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