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VirtualCare Assistants

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Trained Virtual Assistants for Healthcare

VirtualCare Assistants (VCA) is a human staffing service built exclusively for US healthcare practices. We place trained, HIPAA-compliant Virtual Medical Assistants inside private practices, clinics, and specialty groups so clinicians can focus on patient care while administrative work runs smoothly in the background.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    50 - 249
  • Locations
    Sheridan, WY
  • Year founded
    Founded 2024
  • Timezones

Overview by:

Reviewer avatar
Waheed Islam
CEO and Founder About the Team

1 Timezone that we service

CST
Central Standard Time (CST)

2 Locations

  • Sheridan , WY
  • Vancouver , WA

Service Lines
Back Office Outsourcing
50%
Call Center Services
25%
Customer Service Outsourcing
15%
Transcription
10%
Select Focus Area
Back Office Outsourcing
Virtual Assistant
60%
Medical Billing Services
20%
Revenue Cycle Management
10%
Data Entry & Processing
5%
Payment Processing
5%
Inbound Services
Virtual receptionist
40%
Answering services
30%
Inbound appointment scheduling
30%
Customer Service Outsourcing
Chat Support Services
25%
Email Support Services
25%
Order Processing & Taking
25%
Phone Support Services
25%
Outbound Services
Collections Recovery Services
100%
Transcription Focus
Audio Description
20%
Audio to Text Transcription
20%
Offline Transcription
20%
Realtime Transcription
20%
Video to Text Transcription
20%
Transcription Specialization
Medical Transcription
100%
Transcription Type
Edited Transcription
100%
Industries
Medical
100%
Clients
Enterprise (>$1B)
40%
Midmarket ($10M - $1B)
40%
Small Business (<$10M)
20%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 5 /5

What Clients Have Said

VirtualCare Assistants offers competitive pricing that aligns well with client budgets, providing good value for the cost. Clients appreciate their effective communication and professionalism, contributing to successful project outcomes.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 1 review
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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VirtualCare Assistants Review Insights

Overall Review Rating

5.0
  • Quality 5.0
  • Schedule 5.0
  • Cost 5.0
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Strong Project Management

    Clients commend VirtualCare Assistants for their exceptional project management skills. They effectively communicate through virtual meetings and emails, ensuring timely and efficient delivery of services.

  • Effective Back-Office Support

    VirtualCare Assistants excels in providing back-office support, including insurance verification, billing, and client referrals. Their expertise has resulted in a 30% reduction in accounts receivable and fewer insurance eligibility issues for clients.

  • Professional Communication Skills

    VirtualCare Assistants is noted for their excellent communication and professionalism. They are responsive to client needs and maintain effective communication channels, which include virtual meetings and messaging apps.

  • Willingness to Help Patients

    Clients appreciate VirtualCare Assistants' dedication to patient care and support. Their willingness to assist and communicate with patients stands out as a unique strength.

  • Budget-Friendly and Culture Fit

    VirtualCare Assistants is often chosen for their reasonable pricing and alignment with client culture, making them an attractive option for budget-conscious businesses seeking a good cultural fit.

VirtualCare Assistants Reviews

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Back-Office & Customer Service Outsourcing for Healthcare Co

Featured Review
  • Back Office Outsourcing Customer Service Outsourcing
  • Claims Processing Data Entry & Processing Answering services
  • Confidential
  • Aug. - Sep. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"I like their ability to communicate, professionalism, and willingness to help patients."

Sep 11, 2026
Executive, Los Cerros Medical LC
Anonymous
Verified
  • Medical
  • El Paso, Texas
  • 1-10 Employees
  • Online Review
  • Verified

VirtualCare Assistants provided back-office and customer service outsourcing for a primary healthcare company. The team was responsible for answering phone calls and managing remote patient monitoring.

Back Office Outsourcing for Mental Health Outpatient Clinic

  • Back Office Outsourcing
  • Claims Processing Data Entry & Processing Medical Billing Services Revenue Cycle Management
  • Confidential
  • Feb. 2026 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They’re very hardworking."

Oct 9, 2026
Executive, OMNI Health & Wellness
Anonymous
Verified
  • Medical
  • 72023 Cabot, AR
  • 1-10 Employees
  • Online Review
  • Verified

VirtualCare Assistants provides back-office outsourcing for a mental health outpatient clinic. The team handles insurance verification, balance collection, claim billing, and client referral support.

Call Center Services for Medical Company

  • Back Office Outsourcing Call Center Services Customer Service Outsourcing
  • Chat Support Services Virtual Assistant Phone Support Services Inbound appointment scheduling
  • Less than $10,000
  • Sep. 2025 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They're very reliable."

Oct 6, 2026
IV Specialist/Provider, Medical Company
Anonymous
  • Medical
  • New City, New York
  • 1-10 Employees
  • Online Review

VirtualCare Assistants provides call center services for a medical company. The team takes calls and messages from clients, arranges bookings, and facilitates communication between clients and providers.

Showing 1-3 of 3 Reviews

Our Story

Founded in 2024, VirtualCare Assistants delivers specialized virtual medical support to U.S. healthcare providers. Our physicians, medical graduates, and therapists bring real clinical understanding to every patient interaction. We handle billing, scribing, triage, prior auth, and patient coordination so your patients get the attention they deserve. Fully HIPAA-compliant, bilingual support, and more cost-effective than in-house staff.

Meet the Team

Waheed Islam

Waheed IslamCEO and Founder

25 years of experience in healthcare support services.

Locations (2)

30 North Gould Street Sheridan, WY, United States 82801

2 - 5

Contact VirtualCare Assistants

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