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SunTec India

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AI-Enabled IT and Digital Services Company

SunTec India is an IT-enabled services and outsourcing company based in New Delhi, founded in 1999. They provide data services (annotation, entry, photo editing), e-commerce support (product uploads, catalog management, SEO), and back-office outsourcing for midmarket and enterprise clients.

Working With SunTec India

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    Delhi, India
  • Year founded
    Founded 1999

2 Locations

  • Delhi , India
  • London , England

Service Lines
Data Annotation Services
15%
Ecommerce Marketing
15%
Back Office Outsourcing
10%
Environmental Consulting
10%
Mobile App Development
10%
Custom Software Development
5%
Customer Service Outsourcing
5%
E-Commerce Development
5%
IT Staff Augmentation
5%
Pay Per Click
5%
Search Engine Optimization
5%
Social Media Marketing
5%
Web Development
5%
Select Focus Area
Application Platforms
Azure Platform
34%
Google app engine
33%
Other app platform
33%
CMS Focus
WordPress CMS
100%
Customer Service Outsourcing
Chat Support Services
30%
Email Support Services
30%
Order Processing & Taking
30%
Phone Support Services
10%
Data Annotation Media
Image Annotation
40%
Video Annotation
40%
Text Annotation
20%
eCommerce Marketing Focus
Shopify Marketing
40%
eBay Marketing
40%
Etsy marketing
20%
Frameworks and CMS
.NET
17%
React
17%
Angular
11%
Flutter
11%
Laravel
11%
NodeJS
11%
Other frameworks and CMS
11%
React Native
11%
Influencer Marketing Platforms
Instagram Influencer Marketing
25%
LinkedIn Influencer Marketing
25%
Tik Tok Influencer Marketing
25%
YouTube Influencer Marketing
25%
Mobile Focus
Business Intelligence Mobile App Development
10%
Consumer Mobile App Development
10%
Enterprise Mobile App Development
10%
Health & Wellness Mobile App Development
10%
Learning & Education Mobile App Development
10%
Mobile Commerce
10%
Sales Enablement & CRM Mobile App Development
10%
Field Operations Mobile App Development
5%
Financial Mobile App Development
5%
Productivity Mobile App Development
5%
Publishing & Digital Content Mobile App Development
5%
Social App Development
5%
Travel & Lifestyle Mobile App Development
5%
Mobile Platforms
Android App Development
25%
Hybrid & cross platform apps
25%
Other mobile OS
25%
iPhone iOS App Development
25%
Platform SEO Focus
Shopify SEO
50%
Magento SEO
20%
WordPress SEO
20%
YouTube SEO
10%
SEO Focus
Content development
10%
International SEO
10%
Local search
10%
On site optimization
10%
Technical SEO
10%
Amazon SEO Services
5%
Generative Engine Optimization
5%
Link earning & development
5%
Mobile optimization
5%
Multilingual SEO
5%
Other SEO
5%
SEO Reputation Management
5%
Video SEO Services
5%
Voice Search Optimization
5%
Website Migration
5%
PPC Focus
Amazon Advertising
40%
Google Adwords
40%
Display Advertising
10%
Retargeting Advertising
10%
Social Media Focus
Facebook Advertising
15%
Instagram Advertising
15%
LinkedIn Advertising
15%
Pinterest Advertising
15%
Reddit Advertising
15%
Twitter Advertising
15%
Influencer Marketing
10%
Industries
Advertising & marketing
20%
eCommerce
20%
Business services
10%
Financial services
10%
Information technology
10%
Medical
10%
Real estate
10%
Retail
10%
Clients
Midmarket ($10M - $1B)
60%
Enterprise (>$1B)
20%
Small Business (<$10M)
20%
Certified in:
Back Office Outsourcing

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.8 /5

What Clients Have Said

SunTec India offers competitive pricing and good value for cost, with clients noting affordability and budget alignment. Many reviews highlight their efficiency and reliability, consistently delivering quality work on time, making them a cost-effective outsourcing partner.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 39 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
Learn more about SEO pricing

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Highly Rated Similar Providers

SunTec India Review Insights

Overall Review Rating

4.7
  • Quality 4.7
  • Schedule 4.7
  • Cost 4.8
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • Innovative Solutions and Technical Expertise

    SunTec India has been recognized for their technical expertise and innovative solutions, particularly in web development projects. Their ability to deliver complex projects with technical precision is appreciated.

  • Challenges in Communication and Management

    Some clients have noted challenges with communication and project management, particularly during transitions or with new teams. These issues have been resolved over time, but initial phases can be difficult.

  • Responsive Customer Service

    Clients frequently highlight SunTec India's responsive customer service and their willingness to accommodate client requests, contributing to a positive working relationship.

  • Consistent Quality in Product Listings

    SunTec India has been praised for delivering high-quality, accurate product listings consistently, requiring minimal revisions. This consistency has been a key factor in maintaining long-term client relationships, especially in industries like robotics and fashion.

  • High-Quality Photo and Video Editing

    SunTec India provides high-quality photo and video editing services with fast turnaround times, which clients find impressive. Their ability to meet tight deadlines has been particularly noted in the real estate and publishing industries.

  • Professional and Responsive Project Management

    Clients appreciate SunTec India's professional project management, noting their ability to deliver on time with clear communication. Their responsiveness to client needs and changes has been a strong point.

SunTec India Reviews

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Document Digitization & Management for Publishing Company

  • Document Digitization & Management
  • Less than $10,000
  • June - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their customer service was great."

Aug 28, 2023
President, Publishing Company
Anonymous
Verified
  • Other industries
  • Dallas, Texas
  • 1-10 Employees
  • Online Review
  • Verified

SunTec India was hired by a publishing company to convert a PDF book manuscript into a digital e-book version.

Content Development for Publishing Company

  • Custom Software Development Web Development
  • Adobe Experience Manager CMS HTML5 JavaScript XML
  • Confidential
  • Jan. 2011 - Jan. 2023
4.5
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
5.0

"The deadlines were respected, and their communication was clear."

Aug 28, 2023
Art Director & E-Book Designer, Publishing Company
Anonymous
Verified
  • Other industries
  • Belgium
  • 51-200 Employees
  • Online Review
  • Verified

SunTec India was hired by a publishing company to create high-end e-books in the e-pub format.

EPUB Conversion for Publishing Firm

  • Other Application Development
  • Confidential
  • July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We commend the quality of their deliverables and customer service."

Aug 22, 2023
Owner, Publishing Firm
Anonymous
  • Other industries
  • Ashland, Oregon
  • 1-10 Employees
  • Online Review

SunTec India provided PDF to EPUB conversion services for a publishing firm.

Epub Design for Publishing Company

  • Other Design
  • Less than $10,000
  • August 2023
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"Their ease of communication, quick turnaround, and ability to understand what we wanted were impressive."

Aug 22, 2023
Publisher, Stone Bridge Press
Anonymous
Verified
  • Other industries
  • San Francisco, California
  • 1-10 Employees
  • Online Review
  • Verified

SunTec India designed and created an epub for a publishing company. The epub was both reflowable and fixed, from InDesign and PDF resources.

Content Creation for Publishing Company

  • Document Digitization & Management
  • Document Conversion Services
  • Less than $10,000
  • March 2023
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"They were polite, efficient, and responsible."

Aug 23, 2023
Author, Genotype
Jerry Kroth
  • Other industries
  • Montebello, California
  • Online Review

SunTec India prepared epub files for a publishing company. The team was responsible for editing and preparing online copies.

Typesetting & E-Book Creation for Book Publishing Company

  • Graphic Design Other Design Print Design
  • Less than $10,000
  • July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The author was pleased with the work, and the book files were ingested by the distribution company's website."

Aug 22, 2023
Editorial Director, Illumify Media
Geoffrey Stone
Verified
  • Other industries
  • Littleton, Colorado
  • 1-10 Employees
  • Online Review
  • Verified

SunTec India assisted a book publishing company with their 50,000-word book typesetting and e-book file creation. The team delivered a print-ready PDF file and the e-book's file ready for sale.

Photo Editing Services for Photography Company

  • Other Digital Marketing
  • Confidential
  • August 2023
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
4.0

"They treated me as an individual and always tried to accommodate my requests."

Aug 14, 2023
Photographer, Roger Howat Photography
Roger Howat
Verified
  • Real estate
  • London, England
  • Online Review
  • Verified

SunTec India provided high-quality photo editing services for a photography company.

Email Marketing for Jewelry Shop

  • Ecommerce Marketing Graphic Design Other Marketing
  • Less than $10,000
  • Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"They are great to communicate with."

Aug 8, 2023
Director, Jewelry Shop
Camilla Worster
Verified
  • Retail
  • London, England
  • 1-10 Employees
  • Online Review
  • Verified

SunTec India provides email marketing campaigns using Mailchimp for a jewelry shop. The team is also tasked with editing photos and listing products on Shopify, Etsy, and eBay.

E-Commerce Dev for Heavy Duty Truck Parts E-Commerce Company

  • Data Annotation Services E-Commerce Development
  • $50,000 to $199,999
  • Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We are completely satisfied with their work so far."

Jul 28, 2023
Owner, Vehicle Safety Supply
Daniel Pfeffer
  • Retail
  • Buchanan, New York
  • 11-50 Employees
  • Online Review

SunTec India has provided e-commerce development services for a heavy-duty truck parts e-commerce company. They have modified additions, price changes, and designs o the client's e-commerce website.

SEO & SMM for Walking Cane Retailer

  • Search Engine Optimization Social Media Marketing
  • $10,000 to $49,999
  • Jan. 2019 - Ongoing
5.0
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"Our Google ranking continues to improve by a 100%."

Jul 28, 2023
President, Classy Walking Canes
Anonymous
  • eCommerce
  • Orlando, Florida
  • 1-10 Employees
  • Online Review

SunTec India provides ongoing SEO and social media marketing for a walking cane retailer. The team is responsible for creating and posting content across the client's social media channels.

Showing 51-60 of 71 Reviews

Our Story

Our vision is to deliver top-tier IT & BPO solutions that save time & cut costs. We believe the best outcomes happen when expertise guides technology. Our 1,500+ FTEs in Data, eCom, Web & App, ePub, Photo Editing, & Marketing domains work with AI tools to deliver what algorithms alone can’t- context, nuance, and adaptability. With 25+ years of experience, 8,500+ clients in 50+ nations, and 95% retention rate, we prove that long-term success is built on processes powered by both humans and AI.

What Sets Us Apart

Expertise across Domains with Proven Track Record

With 25+ years of experience, we offer end-to-end solutions across Data, eCommerce, Digital Engineering, ePublishing, Photo Editing, and Marketing verticals. We’ve built long-term partnerships based on adaptable, proven processes, serving 8,500+ clients in 50+ countries with a 95% retention rate.

A Human-in-the-Loop Approach

Our unique hybrid model integrates human expertise with AI-powered tools and machine learning/computer vision technologies, delivering innovative, adaptive solutions that offer a competitive edge by adding nuance and contextual clarity to existing solutions that automation alone cannot provide.

Clients at the Centre of Everything We Do

Our focus is always on building long-lasting relationships with our clientele. By aligning solutions with client goals & offering flexible workflows, we ensure exceptional value and satisfaction, making each engagement personalized and impactful – something reflected in our 95% client retention rate

Quick Facts

47 Verified Clutch Clients

27 years in business

Tools and Technology

Microsoft Azure
AWS
Power BI
Looker
Salesforce
Zoho CRM
Zendesk
Freshdesk
Figma
Google Drive
Microsoft Teams
Adobe Creative Cloud

Commonly Asked Questions

Yes. We have an extensive library of client success stories across sectors like eCommerce, SaaS/tech platforms, healthcare, logistics, market research, education, automotive, shipping, aviation, and more. Once we understand your use case, we can share relevant case studies that match your: Industry (e.g., healthcare AP automation, ESG/financial data, retail/eCommerce, photo editing) Data volumes, complexity, and budget Tech stack (e.g., proprietary platforms, Salesforce, cloud tools)

We are committed to keeping personal data confidential for our clients, through- - ISO/IEC 27001:2022 certification, ISO 9001:2015 certification, CMMI Level 3 certification, and HIPAA compliance - Encrypted data transmission (e.g., HTTPS, SFTP/FTP over secure channels, VPN) - Option to work inside client environment (e.g., remote desktops), with role-based access, so data never actually “leaves” their systems - Only authorized staff get access to client data, based on need-to-know - Non-Disclosure Agreements (NDAs) signed with staff for all projects - Workflows compliant with prominent data protection laws (like GDPR) Quality is built into our process end-to-end, governed by global standards and applied consistently across all our services. - ISO 9001:2015–certified and CMMI Level 3–certified - Standardized, service-specific SOPs - Specialized QA teams and multiple review cycles - Data protection assurance via ISO 27001 certification, NDAs, encrypted workflows, industry-specific compliances (like HIPAA)

With 1,500+ full-time employees—including dedicated recruitment teams and subject matter experts—and an operational strategy designed for flexibility, we are well-equipped to scale as your requirements grow. Additionally, we ensure that throughput and turnaround are never negatively impacted. - We never subcontract to third-party vendors. - All projects are handled internally by our dedicated teams, ensuring processes, quality control, and data security standards are maintained. - Our client success stories validate our ability to handle large, ongoing workloads across diverse industries and complex requirements while consistently maintaining high accuracy and throughput. - We can offer round-the-clock support across multiple time zones, ensuring project continuity and responsiveness regardless of geography.

Our "hybrid human-in-the-loop" model ensures that our clients get the speed and cost efficiency of automation, with quality and nuance safeguarded by subject-matter experts. Instead of relying purely on automation (which can lead to "weird AI mistakes"), SMEs are deliberately integrated into the workflow to perform final validation checks as well as to review and correct any complex, ambiguous, or rare "edge cases". This hybrid approach offers a superior solution: faster and cheaper than fully manual work, yet higher quality and more reliable than pure automation.

We sign a service agreement with each client that explicitly defines responsibilities, pricing, deliverables, revision limits, definitions of “rework” vs. “new scope”, schedule, complaint handling procedure, and details related to QA and project management, based on their requirements, project scope, size, and other business-specific constraints.

Locations (2)

Floor 3, Vardhman Times Plaza Plot 13, DDA Community Centre Road 44, Pitampura, Delhi, India 110034

1001 - 2000

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