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SunTec India

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AI-Enabled IT and Digital Services Company

SunTec India is a globally recognized AI-enabled IT and digital services company with over 25 years of industry experience and 1500+ full-time employees. We specialize in a wide range of services, including Data Solutions (intelligent data operations for tech platforms, marketing, B2B, and AI/machine learning), eCommerce Support for leading platforms & marketplaces (product data management, eCommerce marketing, marketplace account management, customer support, and 3D product modeling), Digital Engineering (application development, AI/ML development, cloud managed services, DevOps services, UI/UX services, and QA and testing services), ePublishing, Photo & Video Editing, and Digital Marketing.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    New Delhi, India
  • Year founded
    Founded 1999

2 Locations

  • New Delhi , India
  • London , England

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    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 4.7 /5

    What Clients Have Said

    SunTec India offers competitive pricing, with clients reporting costs ranging from $1,000 to $50,000, depending on project scope. Clients frequently highlight good value for money and timely delivery, emphasizing effective communication and project management as key strengths.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 24 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    SunTec India Review Insights

    Overall Review Rating

    4.7
    • Quality 4.7
    • Schedule 4.7
    • Cost 4.7
    • Willing to Refer 4.8

    Top Mentions

    Review Highlights

    • High Client Satisfaction and Trust

      SunTec India has built strong client trust and satisfaction through reliable service delivery and a professional approach. Many clients express long-term partnerships and high recommendations for their services.

    • Excellence in Photo Editing Services

      SunTec India is highly regarded for their photo editing services, providing high-quality results with quick turnaround times, which is crucial for industries like real estate and photography.

    • Successful Integration of Client Feedback

      SunTec India is adept at incorporating client feedback into their work processes, which enhances project outcomes and client satisfaction. Their willingness to adapt is a noted strength.

    • Improvements Needed in Communication Skills

      While generally praised, some reviews indicate that communication skills, especially among designers, could be improved. This feedback suggests a potential area for development to enhance overall client satisfaction.

    • Proven Track Record in Content Creation

      SunTec India excels in content creation, particularly for e-commerce platforms. They deliver engaging and high-quality content that aligns with client brand values and improves product visibility on platforms like Amazon.

    • Effective Communication and Responsiveness

      The team at SunTec India is noted for their effective communication and responsiveness. They are praised for maintaining open lines of communication and quickly addressing client needs, contributing to positive client relationships.

    SunTec India Reviews

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    File Conversion for Web Agency

    • Data Annotation Services
    • Less than $10,000
    • Jan. 2021 - Ongoing
    4.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    3.5
    Willing to Refer
    4.0

    "Their availability and punctuality of deliveries are impressive."

    Aug 30, 2023
    President, Web Agency
    Anonymous
    Verified
    • Other industries
    • Pisa, Italy
    • 1-10 Employees
    • Online Review
    • Verified

    SunTec India is tasked with converting a PDF and InDesign article to JATS XML format. The deliverables will be used for the publication of full-text articles on journal websites.

    Document Digitization & Management for Publishing Company

    • Document Digitization & Management
    • Less than $10,000
    • June - July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their customer service was great."

    Aug 28, 2023
    President, Publishing Company
    Anonymous
    Verified
    • Other industries
    • Dallas, Texas
    • 1-10 Employees
    • Online Review
    • Verified

    SunTec India was hired by a publishing company to convert a PDF book manuscript into a digital e-book version.

    Content Development for Publishing Company

    • Custom Software Development Web Development
    • Confidential
    • Jan. 2011 - Jan. 2023
    4.5
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    5.0

    "The deadlines were respected, and their communication was clear."

    Aug 28, 2023
    Art Director & E-Book Designer, Publishing Company
    Anonymous
    Verified
    • Other industries
    • Belgium
    • 51-200 Employees
    • Online Review
    • Verified

    SunTec India was hired by a publishing company to create high-end e-books in the e-pub format.

    EPUB Conversion for Publishing Firm

    • Other Application Development
    • Confidential
    • July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We commend the quality of their deliverables and customer service."

    Aug 22, 2023
    Owner, Publishing Firm
    Anonymous
    • Other industries
    • Ashland, Oregon
    • 1-10 Employees
    • Online Review

    SunTec India provided PDF to EPUB conversion services for a publishing firm.

    Epub Design for Publishing Company

    • Other Design
    • Less than $10,000
    • August 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    "Their ease of communication, quick turnaround, and ability to understand what we wanted were impressive."

    Aug 22, 2023
    Publisher, Stone Bridge Press
    Anonymous
    Verified
    • Other industries
    • San Francisco, California
    • 1-10 Employees
    • Online Review
    • Verified

    SunTec India designed and created an epub for a publishing company. The epub was both reflowable and fixed, from InDesign and PDF resources.

    Content Creation for Publishing Company

    • Document Digitization & Management
    • Less than $10,000
    • March 2023
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "They were polite, efficient, and responsible."

    Aug 23, 2023
    Author, Genotype
    Jerry Kroth
    • Other industries
    • Montebello, California
    • Online Review

    SunTec India prepared epub files for a publishing company. The team was responsible for editing and preparing online copies.

    Typesetting & E-Book Creation for Book Publishing Company

    • Graphic Design Other Design Print Design
    • Less than $10,000
    • July 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The author was pleased with the work, and the book files were ingested by the distribution company's website."

    Aug 22, 2023
    Editorial Director, Illumify Media
    Geoffrey Stone
    Verified
    • Other industries
    • Littleton, Colorado
    • 1-10 Employees
    • Online Review
    • Verified

    SunTec India assisted a book publishing company with their 50,000-word book typesetting and e-book file creation. The team delivered a print-ready PDF file and the e-book's file ready for sale.

    Photo Editing Services for Photography Company

    • Other Digital Marketing
    • Confidential
    • August 2023
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    4.0

    "They treated me as an individual and always tried to accommodate my requests."

    Aug 14, 2023
    Photographer, Roger Howat Photography
    Roger Howat
    Verified
    • Real estate
    • London, England
    • Online Review
    • Verified

    SunTec India provided high-quality photo editing services for a photography company.

    Email Marketing for Jewelry Shop

    • Ecommerce Marketing Graphic Design Other Marketing
    • Less than $10,000
    • Jan. 2023 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are great to communicate with."

    Aug 8, 2023
    Director, Jewelry Shop
    Camilla Worster
    Verified
    • Retail
    • London, England
    • 1-10 Employees
    • Online Review
    • Verified

    SunTec India provides email marketing campaigns using Mailchimp for a jewelry shop. The team is also tasked with editing photos and listing products on Shopify, Etsy, and eBay.

    E-Commerce Dev for Heavy Duty Truck Parts E-Commerce Company

    • Data Annotation Services E-Commerce Development
    • $50,000 to $199,999
    • Jan. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "We are completely satisfied with their work so far."

    Jul 28, 2023
    Owner, Vehicle Safety Supply
    Daniel Pfeffer
    • Retail
    • Buchanan, New York
    • 11-50 Employees
    • Online Review

    SunTec India has provided e-commerce development services for a heavy-duty truck parts e-commerce company. They have modified additions, price changes, and designs o the client's e-commerce website.

    Showing 21-30 of 42 Reviews

    Our Story

    Our vision is to deliver top-tier IT & BPO solutions that save time & cut costs. We believe the best outcomes happen when expertise guides technology. Our 1,500+ FTEs in Data, eCom, Web & App, ePub, Photo Editing, & Marketing domains work with AI tools to deliver what algorithms alone can’t- context, nuance, and adaptability. With 25+ years of experience, 8,500+ clients in 50+ nations, and 95% retention rate, we prove that long-term success is built on processes powered by both humans and AI.

    What Sets Us Apart

    Expertise across Domains with Proven Track Record

    With 25+ years of experience, we offer end-to-end solutions across Data, eCommerce, Digital Engineering, ePublishing, Photo Editing, and Marketing verticals. We’ve built long-term partnerships based on adaptable, proven processes, serving 8,500+ clients in 50+ countries with a 95% retention rate.

    A Human-in-the-Loop Approach

    Our unique hybrid model integrates human expertise with AI-powered tools and machine learning/computer vision technologies, delivering innovative, adaptive solutions that offer a competitive edge by adding nuance and contextual clarity to existing solutions that automation alone cannot provide.

    Clients at the Centre of Everything We Do

    Our focus is always on building long-lasting relationships with our clientele. By aligning solutions with client goals & offering flexible workflows, we ensure exceptional value and satisfaction, making each engagement personalized and impactful – something reflected in our 95% client retention rate

    Quick Facts

    24 Verified Clutch Clients

    27 years in business

    Tools and Technology

    Microsoft Azure
    AWS
    Power BI
    Looker
    Salesforce
    Zoho CRM
    Zendesk
    Freshdesk
    Figma
    Google Drive
    Microsoft Teams
    Adobe Creative Cloud

    Commonly Asked Questions

    Yes. We have an extensive library of client success stories across sectors like eCommerce, SaaS/tech platforms, healthcare, logistics, market research, education, automotive, shipping, aviation, and more. Once we understand your use case, we can share relevant case studies that match your: Industry (e.g., healthcare AP automation, ESG/financial data, retail/eCommerce, photo editing) Data volumes, complexity, and budget Tech stack (e.g., proprietary platforms, Salesforce, cloud tools)

    We are committed to keeping personal data confidential for our clients, through- - ISO/IEC 27001:2022 certification, ISO 9001:2015 certification, CMMI Level 3 certification, and HIPAA compliance - Encrypted data transmission (e.g., HTTPS, SFTP/FTP over secure channels, VPN) - Option to work inside client environment (e.g., remote desktops), with role-based access, so data never actually “leaves” their systems - Only authorized staff get access to client data, based on need-to-know - Non-Disclosure Agreements (NDAs) signed with staff for all projects - Workflows compliant with prominent data protection laws (like GDPR) Quality is built into our process end-to-end, governed by global standards and applied consistently across all our services. - ISO 9001:2015–certified and CMMI Level 3–certified - Standardized, service-specific SOPs - Specialized QA teams and multiple review cycles - Data protection assurance via ISO 27001 certification, NDAs, encrypted workflows, industry-specific compliances (like HIPAA)

    With 1,500+ full-time employees—including dedicated recruitment teams and subject matter experts—and an operational strategy designed for flexibility, we are well-equipped to scale as your requirements grow. Additionally, we ensure that throughput and turnaround are never negatively impacted. - We never subcontract to third-party vendors. - All projects are handled internally by our dedicated teams, ensuring processes, quality control, and data security standards are maintained. - Our client success stories validate our ability to handle large, ongoing workloads across diverse industries and complex requirements while consistently maintaining high accuracy and throughput. - We can offer round-the-clock support across multiple time zones, ensuring project continuity and responsiveness regardless of geography.

    Our "hybrid human-in-the-loop" model ensures that our clients get the speed and cost efficiency of automation, with quality and nuance safeguarded by subject-matter experts. Instead of relying purely on automation (which can lead to "weird AI mistakes"), SMEs are deliberately integrated into the workflow to perform final validation checks as well as to review and correct any complex, ambiguous, or rare "edge cases". This hybrid approach offers a superior solution: faster and cheaper than fully manual work, yet higher quality and more reliable than pure automation.

    We sign a service agreement with each client that explicitly defines responsibilities, pricing, deliverables, revision limits, definitions of “rework” vs. “new scope”, schedule, complaint handling procedure, and details related to QA and project management, based on their requirements, project scope, size, and other business-specific constraints.

    Locations (2)

    Floor 3, Vardhman Times Plaza Plot 13, DDA Community Centre Road 44, Pitampura, New Delhi, India 110017

    1001 - 2000

    Contact SunTec India

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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