SunTec India is a globally recognized AI-enabled IT and digital services company with over 25 years of industry experience and 1500+ full-time employees. We specialize in a wide range of services, including Data Solutions (intelligent data operations for tech platforms, marketing, B2B, and AI/machine learning), eCommerce Support for leading platforms & marketplaces (product data management, eCommerce marketing, marketplace account management, customer support, and 3D product modeling), Digital Engineering (application development, AI/ML development, cloud managed services, DevOps services, UI/UX services, and QA and testing services), ePublishing, Photo & Video Editing, and Digital Marketing.
Headquartered in New Delhi, India, we have successfully served over 8,500 clients across 50+ countries, including the US, Canada, UK, Australia, Germany, France, Sweden, Norway, Switzerland, and Singapore.
With a95% client retention rate, SunTec India is known for its client-first approach and a hybrid human-in-the-loop model that combines deep human expertise with AI technology—delivering customized, collaborative solutions rather than one-size-fits-all automation.
Certifications
ISO 9001:2015 & 27001 Certified
HIPAA Compliant
CMMI Level 3 Certified
Microsoft Silver Partner
nopCommerce Gold Partner
Google Partner
Shopify Partner
Amazon SPN Partner
AWS Partner
Amazon Ads Verified Partner
Walmart Solution Partner
Recognitions
Gartner- Top Global Data Validation and Enrichment Vendors
Clutch.co - Top 10% Service Providers
OA500 - Top 500 global outsourcing providers
Clutch.co - Recognized as a global outsourcing leader
Consecutive Clutch.co Global & Clutch Champion Winner
GoodFirms - Best company to work with
SelectedFirms - Top IT Services Company
Research&Markets - Top Data Annotation Company
Visit www.suntecindia.com to know about the company and services.
Min project size
$1,000+
Hourly rate
< $25 / hr
Employees
1,000 - 9,999
Locations
New Delhi, India
Year founded
Founded 1999
2 Locations
New Delhi , India
London , England
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
< $25
/hr
Rating for cost
4.7
/5
What Clients Have Said
SunTec India offers competitive pricing, with clients reporting costs ranging from $1,000 to $50,000, depending on project scope. Clients frequently highlight good value for money and timely delivery, emphasizing effective communication and project management as key strengths.
SunTec India excels in content creation, particularly for e-commerce platforms. They deliver engaging and high-quality content that aligns with client brand values and improves product visibility on platforms like Amazon.
Improvements Needed in Communication Skills
While generally praised, some reviews indicate that communication skills, especially among designers, could be improved. This feedback suggests a potential area for development to enhance overall client satisfaction.
Consistent High-Quality Work
Clients consistently praise SunTec India for delivering high-quality work on time. Their attention to detail and ability to meet deadlines have been key to successful project outcomes across various industries such as publishing and retail.
Successful Handling of Complex Projects
Clients commend SunTec India for successfully managing complex projects, such as large-scale data entry and e-commerce platform migrations, indicating their capability to handle demanding tasks with precision.
Strong Project Management Skills
SunTec India is commended for their strong project management capabilities. They maintain clear communication, adhere to timelines, and manage tasks effectively, ensuring smooth collaborations with clients.
Effective Communication and Responsiveness
The team at SunTec India is noted for their effective communication and responsiveness. They are praised for maintaining open lines of communication and quickly addressing client needs, contributing to positive client relationships.
"Everyone was very open and clear and communicated at least once a week."
Feb 26, 2020
E-Commerce Project Manager, New York Dress
Daniel Mandelbaum
Verified
Retail
New York, United States
11-50 Employees
Online Review
Verified
SunTec India supported content writing efforts, creating product descriptions and a Shopify import sheet with item data to be migrated into a website.
The business experienced growth as a result of the vendor's services. The team maintained a focus on continuous improvement throughout the engagement, always striving to improve their turnaround times.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a large upscale retail online store that sells women's dresses. We also have a showroom in NYC.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SunTec India?
We hired Suntec to help out with product description/content writing, as well as to help create Shopify item data import sheets.
What were your goals for this project?
To have our items created and transitioned into our system as smoothly as possible.
SOLUTION
How did you select this vendor?
I don't know, we were already working with them when I was hired.
Describe the project and the services they provided in detail.
Whenever we get new items from a vendor, I send them to a content team who writes 3-4 sentence descriptions of the items. Later on, those descriptions, images, and prices are given to another Suntec team to create a shopify item import data sheet.
What was the team composition?
The team comprised of a few people. Off the top of my head, Sanjay, Jayesh, Nitin, and Neeraj. They were all very very helpful.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
We saw more business as we were able to put and sell more product online. I don't have exact numbers. But Suntec was absolutely essential for this.
How was project management arranged and how effective was it?
Everyone was very open and clear and communicated at least once a week, sometimes more.
What did you find most impressive about this company?
Their turnaround time was alright, but in times I felt it wasn't quick enough and I told them, they were able to improve. They always tried to do better.
Are there any areas for improvement?
A few communication issues when we first started, but they are great at what they do and I hope they continue to do so.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Answering & Filing Services for IT Company
Call Center Services
Less than $10,000
Jan. 2016 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.0
"The have a fast turn-around time."
Aug 23, 2017
Customer Service Manager, IT Company
Anonymous
Information technology
Waynesboro, Virginia
51-200 Employees
Survey Response
The vendor provided call center services.
Internal stakeholders were pleased with the vendor's services. In particular, their efficient workflow stood out.
OPPORTUNITY / CHALLENGE
Why does your firm need back office services? Did you use to handle these needs in-house?
It’s easier to get things done for the day when using this service.
What types of work can your internal staff avoid by utilizing a back office service?
We avoid paperwork, phone calls, and filing work.
What challenge were you trying to address with the service provider?
I’m not entirely sure.
SOLUTION
What was the scope of the service provider's involvement?
They provide phone answering services as well as filling assistance.
Could you describe the service provider's pricing structure and how they billed you?
We pay monthly.
How did you come to work with this service provider?
We conducted some research and decided to go with them.
How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.
They are fast and efficient so far.
How much time and money does this service provider save you each month?
Our company saves a monthly amount of $1500.
RESULTS & FEEDBACK
What takeaways and measures of success can you share about working with this service provider?
They work great for us so far.
What are the service provider's strengths?
The have a fast turn-around time.
What areas can the service provider improve?
I don’t believe they need to improve in anything so far.
How long has your company been working with this service provider?
We started working with them one year ago.
How much money do you spend annually with this service provider?
I think it is around $5,000 to $9,999 each year.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.0
NPS
Showing 41-42 of
42 Reviews
Our Story
Our vision is to deliver top-tier IT & BPO solutions that save time & cut costs. We believe the best outcomes happen when expertise guides technology. Our 1,500+ FTEs in Data, eCom, Web & App, ePub, Photo Editing, & Marketing domains work with AI tools to deliver what algorithms alone can’t- context, nuance, and adaptability. With 25+ years of experience, 8,500+ clients in 50+ nations, and 95% retention rate, we prove that long-term success is built on processes powered by both humans and AI.
What Sets Us Apart
Expertise across Domains with Proven Track Record
With 25+ years of experience, we offer end-to-end solutions across Data, eCommerce, Digital Engineering, ePublishing, Photo Editing, and Marketing verticals. We’ve built long-term partnerships based on adaptable, proven processes, serving 8,500+ clients in 50+ countries with a 95% retention rate.
A Human-in-the-Loop Approach
Our unique hybrid model integrates human expertise with AI-powered tools and machine learning/computer vision technologies, delivering innovative, adaptive solutions that offer a competitive edge by adding nuance and contextual clarity to existing solutions that automation alone cannot provide.
Clients at the Centre of Everything We Do
Our focus is always on building long-lasting relationships with our clientele. By aligning solutions with client goals & offering flexible workflows, we ensure exceptional value and satisfaction, making each engagement personalized and impactful – something reflected in our 95% client retention rate
Locations (2)
Floor 3, Vardhman Times Plaza Plot 13, DDA Community Centre Road 44, Pitampura,New Delhi, India110017
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