Leave a Review For Providers 0 0
  • Post a Project
Home Call Centers Order Processing Phone Support Services Germany

Top Phone Support Services in Germany

Ratings Updated: June 11, 2026
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust
Get Matched

0 Leaders 15 Contenders

34 Companies

Country: Germany
Customer Service Outsourcing: Phone Support Services

List of the Top Germany Customer Service Phone Support Companies

  • Significo Logotype

    5.0 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    50 - 249
    Dassendorf, Germany

    Services provided

    10% Customer Service Outsourcing
    40% CRM Consulting and SI
    40% Call Center Services +1
    10% Back Office Outsourcing

    Focus Areas

    35% Phone Support Services
    30% Order Processing & Taking
    20% Email Support Services +1
    15% Chat Support Services

    Significo is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.

    See all 6 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support Services for Car Dealer

    5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read more
    Read 1 Review

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

    Read All Reviews

    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
    Read All Reviews

    Dassendorf, Germany

    Dorfstrasse 222
    Dassendorf, Germany 21521

    50 - 75

    See All Locations (2)
    View Profile Visit Website
  • Task Virtual Logotype

    4.9 54 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Berlin, Germany

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Search Engine Optimization +3
    10% Call Center Services
    10% Data Annotation Services
    10% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Task Virtual is a Customer Support Outsourcing company specializing in enhancing client interactions and improving response times. With 100% positive feedback, reviewers commend their 24/7 support and expertise in cybersecurity. Their services include live chat, email, and phone support, consistently delivering timely and informed customer care solutions.

    See all 54 projects

    Reviews mention Well-organized projects

    The feedback indicates a strong sentiment regarding the well-organized project management by Task Virtual. Clients noted a significant increase in efficiency, with one CEO reporting a 70-80% improvement in work efficiency. The project was managed effectively, with a dedicated team that was quick and responsive. Clients also highlighted the company's coordination and accuracy, stating they found Task Virtual to be a cost-effective solution that fit their needs perfectly.
    • Virtual Assistant for Coaching Company
      5.0 Apr 28, 2022

      All the work was managed effectively. Also, up to date and I no longer lose track of any data now.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, Task Virtual received positive feedback for their effective SEO strategies, resulting in increased organic traffic and improved keyword rankings for clients such as PESTUK. Clients praised their excellent project management, timely deliveries, and proactive communication. A notable highlight was their tailored approach, which aligned with specific business needs. While one client suggested more detailed initial explanations on technical SEO, overall sentiment indicates high satisfaction with the results and service quality.
    Read 1 Recent Review
    $480 60 Hours VA – Flexible support for key tasks. $699 Part-Time VA – 100 hours of dedicated assistance. $999 Full-Time VA – 160 hours of expert virtual support

    Part Time Virtual Assistant

    Our Full-Time Virtual Assistant plan includes 160 hours of dedicated support per month. Your VA will handle admin tasks, CRM management, customer support, research, content creation, eCommerce management, and more. Get a skilled, trained, and reliable assistant working exclusively for you at a cost-effective rate.
    View Packages

    Berlin, Germany

    Akazienstraße 3a
    Berlin, Germany 10827

    2 - 5

    See All Locations (17)
    View Profile Visit Website
  • CCIG Group Logotype

    4.9 23 reviews
    Premier Verified
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Berlin, Germany

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.

    See all 23 projects

    Reviews mention Adaptable

    CCIG Group has received overwhelmingly positive feedback regarding their adaptability. Clients noted the team's exceptional flexibility in accommodating requests, often on short notice, and their ability to implement new procedures swiftly. One client highlighted their readiness to tackle challenges, stating they could adapt to new tasks within a day while maintaining high service quality. Overall, the sentiment reflects a strong appreciation for CCIG's proactive approach and commitment to continuous improvement, ensuring seamless operations even during peak periods.
    • Customer Support Outsourcing for Customer Support Co
      5.0 Aug 19, 2025

      CCIG Group has consistently demonstrated reliability and adaptability throughout the engagement. Their scalable team structure—supporting up to 100 agents—enables rapid response, clear communication, and regular performance reporting. Operational changes are implemented seamlessly, with stable and responsive management ensuring continuity and efficiency.

      Read Full Review
    • Customer Support Outsourcing for Customer Support Co
      5.0 Aug 19, 2025

      Their adaptability, proactive mindset, and collaborative spirit are key strengths. Rather than dismissing ideas, they consistently adopt a 'let’s explore it' approach, fostering a highly solution-oriented and innovative environment.

      Read Full Review
    • Customer Service Support for Real Estate Agency
      5.0 Aug 21, 2025

      CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement. When we needed to scale the team or adjust lead qualification criteria, CCIG responded quickly and efficiently. Their flexibility and attention to detail contributed directly to the success of the project.

      Read Full Review
    • Customer Service Support for Real Estate Agency
      5.0 Aug 21, 2025

      What stood out the most was their proactive attitude and willingness to adjust the service model to our evolving business needs. Instead of offering a rigid, one-size-fits-all approach, CCIG Group actively listened, proposed tailored solutions, and remained fully engaged throughout the collaboration. Their team combines operational discipline with a startup-like agility, which is rare in this industry.

      Read Full Review
    • Customer Service Support for Real Estate Agency
      5.0 Aug 21, 2025

      Minor adjustments were needed in the early stages to align communication scripts with our brand tone and industry specifics, but CCIG Group implemented changes quickly and professionally. Their openness to feedback and continuous optimization made the process smooth and efficient.

      Read Full Review
    Read All Reviews
    4 of 5 reviews are 5 stars
    2 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 5 times in the past 6 months

    In the past six months, client feedback for CCIG Group has been overwhelmingly positive, highlighting their flexibility, responsiveness, and high service standards. Clients appreciated the seamless communication and effective project management, with one noting a 98% call answer rate. Another client praised their cultural fit and professional demeanor. Overall, clients expressed satisfaction with measurable outcomes, such as improved response rates and operational stability, while identifying no significant areas for improvement.
    Read 5 Recent Reviews
    12 of 14 Customer Service Outsourcing reviews are 5 stars
    9 new reviews for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office Outsourcing for Renewable Energy Company

    5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read more
    Read 14 Reviews

    More responsive than most other service providers

    CCIG Group is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • Helpware CX Logotype

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Berlin, Germany

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2
    10% Content Moderation Services
    10% Data Annotation Services

    Focus Areas

    30% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    10% Order Processing & Taking

    Helpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.

    See all 47 projects

    Reviews mention Accessible

    Clients have expressed high satisfaction with Helpware's accessibility and responsiveness. One reviewer noted that the team was 'proactive and super helpful' in addressing support tickets, and they praised the effective onboarding process that facilitated clear communication. Overall, the sentiment reflects a strong appreciation for Helpware's commitment to being available and supportive, with no significant areas for improvement identified in the initial experiences.
    • Call Center Services for E-Learning Software Company
      5.0 Aug 29, 2020

      The team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available. Very effective. Very well planned onboarding plan and sessions designed to clearly communicate and get everyone on the same page.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback highlights Helpware CX's effectiveness in customer research and marketing, resulting in the acquisition of six new customers. Clients commend the team's impressive speed and efficient project management, facilitated through seamless communication. The positive sentiment is reinforced by a client's satisfaction with the value provided relative to cost, with no suggested areas for improvement. Overall, Helpware CX is viewed as a reliable partner for marketing initiatives.
    Read 1 Recent Review
    1 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    Helpware demonstrates strong expertise in Phone Support Services, with 100% of clients expressing satisfaction. Reviews highlight their adaptability to client needs, effective project management, and commitment to delivering timely results. Notably, clients appreciate the alignment of company values and budget fit. Measurable outcomes include increased handle time and reduced cost per contact, reinforcing their positive impact on customer service operations.

    Read Most Recent Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Client feedback regarding Helpware's cost and value for money is overwhelmingly positive. Many clients highlighted that Helpware's pricing fits their budget while providing excellent service quality. For instance, one CEO noted that Helpware offered 'good value for cost,' and another emphasized that Helpware's 'affordable' services contributed significantly to their operational efficiency. Overall, clients appreciate the balance of competitive pricing and high-quality deliverables, reinforcing Helpware's reputation as a cost-effective partner.
    Read All Reviews
    View Profile Visit Website
  • hello.de AG Logotype

    Not yet reviewed

    Verified
    $100,000+
    $25 - $49 / hr
    250 - 999
    Berlin, Germany

    Services provided

    10% Customer Service Outsourcing
    70% Call Center Services
    10% Back Office Outsourcing +1
    10% Insurance Services & Brokers

    Focus Areas

    20% Phone Support Services
    40% Chat Support Services
    40% Email Support Services

    Call center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.

    Read more
    View Profile Visit Website
  • ThinkOwl Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Köln, Germany

    Services provided

    25% Customer Service Outsourcing
    25% AI Consulting
    25% AI Development +1
    25% IT Managed Services

    Focus Areas

    50% Phone Support Services
    50% Chat Support Services

    IT managed services company ThinkOwl focuses on IT managed services and Artificial Intelligence. They are in Orlando, Florida and Pune, India.

    Read more

    Köln, Germany

    Stollwerckstraße 19
    Köln, Germany 51149

    101 - 150

    See All Locations (3)
    View Profile
  • yoummday Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    München, Germany

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    30% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Founded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • TENIOS GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Köln, Germany

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Focus Areas

    100% Phone Support Services

    TENIOS GmbH is an answering service. The Köln, Germany-based agency was launched in 2001. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Tolksdorf Communication Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    Erkelenz, Germany

    Services provided

    32% Customer Service Outsourcing
    23% Back Office Outsourcing
    18% Sales Outsourcing +2
    17% Call Center Services
    10% Business Consulting

    Focus Areas

    29% Phone Support Services
    71% Chat Support Services

    Tolksdorf Communication is a Customer Service Outsourcing company. In Erkelenz, Germany, the company focuses on Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • KALLEXA Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    10 - 49
    München, Germany

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    25% Email Support Services

    Established in 2025, KALLEXA is a small call center company in Ferizaj, Kosovo and München, Germany. Their team focuses on Call Center Services and Back Office Outsourcing.

    Read more

    München, Germany

    Heiglhofstraße
    München, Germany 81377

    6 - 9

    See All Locations (2)
    View Profile
  • Startup Campus Germany GmbH Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    2 - 9
    München, Germany

    Services provided

    10% Customer Service Outsourcing
    40% Business Consulting
    20% Call Center Services +2
    20% Market Research
    10% Marketing Strategy

    Focus Areas

    40% Phone Support Services
    40% Email Support Services
    20% Order Processing & Taking

    Startup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.

    Read more
    View Profile
  • Prosupo Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Berlin, Germany

    Services provided

    20% Customer Service Outsourcing
    20% Branding
    20% Call Center Services +2
    20% Recruiting
    20% Social Media Marketing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.

    Read more

    Berlin, Germany

    Siegfriedstr. 183
    Berlin, Germany 10365

    2 - 5

    +49 221 5300 6911

    See All Locations (2)
    View Profile
  • ServiceCall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany

    Services provided

    60% Customer Service Outsourcing
    40% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    ServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • BeWo Callcenter Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    100% Phone Support Services

    BeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Snubes Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Berlin, Germany

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    100% Phone Support Services

    Snubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.

    Read more
    View Profile
  • DCS Communication Center Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Berlin, Germany

    Services provided

    10% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing +3
    10% Finance & Accounting Outsourcing (FAO)
    10% Market Research
    10% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    DCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more

    Berlin, Germany

    Am Borsigturm 15
    Berlin, Germany 13507

    1001 - 2000

    +49 (0)30 850 62 60

    See All Locations (2)
    View Profile
  • Rhenus Office Systems Polska Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Holzwickede, Germany

    Services provided

    20% Customer Service Outsourcing
    50% Document Digitization & Management
    20% Back Office Outsourcing +1
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    20% Phone Support Services
    40% Order Processing & Taking
    20% Chat Support Services +1
    20% Email Support Services

    Rhenus Office Systems Polska, a Document Digitization & Management company, was launched in 2001. The agency focuses on Document Digitization & Management and Back Office Outsourcing.

    Read more

    Holzwickede, Germany

    Rhenus-Platz 1
    Holzwickede, Germany 59439

    301 - 400

    +49 2301 291600

    See All Locations (2)
    View Profile
  • LEITWERK Consulting GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    München, Germany

    Services provided

    20% Customer Service Outsourcing
    60% Business Consulting
    20% IT Strategy Consulting

    Focus Areas

    40% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Launched in 2010, LEITWERK Consulting GmbH is a Business Consulting company. The team offers Business Consulting and IT strategy consulting.

    Read more
    View Profile
  • Quality Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Leipzig, Germany

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    Quality Communications is an answering service. The Leipzig, Germany-based firm was founded in 2016. Their team offers Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • CheckIdent Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Leipzig, Germany

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Focus Areas

    100% Phone Support Services

    CheckIdent is a phone answering service established in 1992. The small team focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • EDVLAB Communications Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Tübingen, Germany

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    20% Translation +2
    10% Corporate Training & Coaching
    10% Direct Marketing

    Focus Areas

    40% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    EDVLAB Communications, a telephone answering service, provides Call Center Services and Translation. The firm is headquartered in Tübingen, Germany.

    Read more
    View Profile
  • Mediawirt Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kirchheim unter Teck, Germany

    Services provided

    20% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Business Consulting +6
    10% Call Center Services
    10% Corporate Training & Coaching
    10% IT Managed Services
    10% Pay Per Click
    10% Print Design
    10% Search Engine Optimization

    Focus Areas

    40% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Mediawirt Consulting is a Customer Service Outsourcing company established in 2012. The team offers Customer Service Outsourcing and Search Engine Optimization.

    Read more

    Kirchheim unter Teck, Germany

    Dettinger Str. 67-69
    Kirchheim unter Teck, Germany 73230

    10 - 15

    +49 7021 732900

    See All Locations (2)
    View Profile
  • Euro Union Assistance GmbH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Stuttgart, Germany

    Services provided

    20% Customer Service Outsourcing
    30% Back Office Outsourcing
    30% Call Center Services +1
    20% Business Consulting

    Focus Areas

    30% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    10% Order Processing & Taking

    Euro Union Assistance GmbH is a call center company founded in 1994. Based in Stuttgart, Germany, the team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • maXima Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany

    Services provided

    45% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    22% Phone Support Services
    56% Chat Support Services
    22% Order Processing & Taking

    MaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile
  • abravo GmbH Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Germering, Germany

    Services provided

    15% Customer Service Outsourcing
    65% Call Center Services
    20% Market Research

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Abravo GmbH is a telephone answering service. They are headquartered in Germering, Germany. Their team specializes in Call Center Services and Market Research.

    Read more
    View Profile
  • Amamedis Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Leipzig, Germany

    Services provided

    15% Customer Service Outsourcing
    20% Digital Strategy
    20% Marketing Strategy +3
    20% Social Media Marketing
    15% Call Center Services
    10% Video Production

    Focus Areas

    60% Phone Support Services
    40% Order Processing & Taking

    Located in Leipzig, Germany, Amamedis is a Digital Strategy company. Their services include Digital Strategy and Marketing Strategy.

    Read more
    View Profile
  • Simon & Focken Bremen Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    50% Chat Support Services
    25% Email Support Services

    Founded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • hanseatic dialog Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany

    Services provided

    35% Customer Service Outsourcing
    35% Back Office Outsourcing
    30% Call Center Services

    Focus Areas

    28% Phone Support Services
    43% Chat Support Services
    29% Order Processing & Taking

    Hanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,

    Read more
    View Profile
  • FMS - Field Marketing + Sales Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Leipzig, Germany

    Services provided

    10% Customer Service Outsourcing
    20% Branding
    20% Event Marketing +4
    20% Market Research
    10% Logistics & Supply Chain Consulting
    10% Sales Outsourcing
    10% Warehousing & Distribution

    Focus Areas

    100% Phone Support Services

    Headquartered in Leipzig, Germany, FMS - Field Marketing + Sales Services is a small branding agency. Their services include Branding and Event Marketing.

    Read more
    View Profile
  • EnergeticHub Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Berlin, Germany

    Services provided

    25% Customer Service Outsourcing
    40% IT Managed Services
    15% Call Center Services +2
    10% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    41% Phone Support Services
    42% Order Processing & Taking
    17% Email Support Services

    EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.

    Read more

    Berlin, Germany

    Rahel-Hirsch-Strasse 10, 3. OG
    Berlin, Germany 10557

    10 - 15

    +1 (929) 235 1351

    See All Locations (2)
    View Profile
  • Office Call-Center GmbH Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Köln, Germany

    Services provided

    25% Customer Service Outsourcing
    75% Call Center Services

    Focus Areas

    100% Phone Support Services

    Office Call-Center GmbH is a telephone answering service. They were founded in 1998 and focus on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • MakesYouLocal A/S Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Berlin, Germany

    Services provided

    25% Customer Service Outsourcing
    25% Translation
    10% Call Center Services +5
    10% Other Digital Marketing
    10% Pay Per Click
    10% Social Media Marketing
    5% Digital Strategy
    5% Market Research

    Focus Areas

    100% Phone Support Services

    MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.

    Read more

    Berlin, Germany

    104 Skalitzer Straße
    Berlin, Germany 10997

    6 - 9

    See All Locations (5)
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Nürnberg, Germany

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    70% Phone Support Services
    15% Email Support Services
    10% Chat Support Services +1
    5% Order Processing & Taking

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Nürnberg, Germany

    Tullnaustraße 20
    Nürnberg, Germany 90402

    2001 - 5000

    +49 911 9339 0

    See All Locations (52)
    View Profile
  • Scalemill Logotype

    4.9 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Berlin, Germany

    Services provided

    20% Customer Service Outsourcing
    50% Sales Outsourcing
    30% Call Center Services

    Focus Areas

    100% Phone Support Services

    Scalemill is a Customer Support Outsourcing company offering services such as order management, administrative support, and sales prospecting. Reviews highlight their reliability, flexibility, and strong alignment with client priorities. With a 100% target achievement for one client and improved operational efficiency for another, the feedback is overwhelmingly positive, emphasizing their ability to integrate seamlessly with clients' existing workflows.

    See all 12 projects
    1 of 1 Phone Support Services reviews is 5 stars
    Unknown avg. project cost

    Phone Support Services Experience

    Overall, client feedback for Scalemill's Phone Support Services is highly positive, with 100% of project goals achieved. Clients appreciate the team's results-oriented approach and effective communication, highlighted by regular meetings and instant reporting. While the majority expressed satisfaction, suggestions for improvement include enhanced reporting capabilities. The reviews reflect a strong alignment in company culture and value for cost, indicating a reliable partner for phone support needs.

    Read Most Recent Review
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Sleepwear Company

    5.0 — Scalemill provides customer service and operational support for a sleepwear company. The team manages order and returns processing and provides general administrative support. Read more
    Read 2 Reviews

    More responsive than most other service providers

    Scalemill is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

List of the Top Germany Customer Service Phone Support Companies

  1. ThinkOwl Logotype

    ThinkOwl

    Undisclosed
    Undisclosed
    250 - 999
    Köln, Germany

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Phone Support Services
    75% Other
    View Profile Visit Website
  2. yoummday Logotype

    yoummday

    $5,000+
    < $25 / hr
    250 - 999
    München, Germany

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website
  3. TENIOS GmbH Logotype

    TENIOS GmbH

    Undisclosed
    Undisclosed
    10 - 49
    Köln, Germany

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    0.3/10 Clients & Experience
    6.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    100% Phone Support Services
    70% Other
    View Profile Visit Website
  4. Significo Logotype

    Significo

    $1,000+
    $25 - $49 / hr
    50 - 249
    Dassendorf, Germany

    Ability to deliver

    30.2/40.0
    16.8/20 Reviews
    7.8/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    35% Phone Support Services
    90% Other
    View Profile Visit Website
  5. Tolksdorf Communication Logotype

    Tolksdorf Communication

    $1,000+
    Undisclosed
    50 - 249
    Erkelenz, Germany

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    32% Customer Service Outsourcing
    29% Phone Support Services
    68% Other
    View Profile Visit Website
  6. KALLEXA Logotype

    KALLEXA

    $10,000+
    < $25 / hr
    10 - 49
    München, Germany

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    50% Phone Support Services
    75% Other
    View Profile Visit Website
  7. Startup Campus Germany GmbH Logotype

    Startup Campus Germany GmbH

    Undisclosed
    $50 - $99 / hr
    2 - 9
    München, Germany

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    40% Phone Support Services
    90% Other
    View Profile Visit Website
  8. hello.de AG Logotype

    hello.de AG

    $100,000+
    $25 - $49 / hr
    250 - 999
    Berlin, Germany

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    20% Phone Support Services
    90% Other
    View Profile Visit Website
  9. Prosupo Logotype

    Prosupo

    $1,000+
    < $25 / hr
    10 - 49
    Berlin, Germany

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Phone Support Services
    80% Other
    View Profile Visit Website
  10. ServiceCall Logotype

    ServiceCall

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    50% Phone Support Services
    40% Other
    View Profile Visit Website
  11. BeWo Callcenter Logotype

    BeWo Callcenter

    Undisclosed
    Undisclosed
    2 - 9
    Bremen, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    100% Phone Support Services
    50% Other
    View Profile Visit Website
  12. Snubes Logotype

    Snubes

    Undisclosed
    Undisclosed
    10 - 49
    Berlin, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    100% Phone Support Services
    65% Other
    View Profile Visit Website
  13. DCS Communication Center Logotype

    DCS Communication Center

    Undisclosed
    Undisclosed
    250 - 999
    Berlin, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    40% Phone Support Services
    90% Other
    View Profile Visit Website
  14. Rhenus Office Systems Polska Logotype

    Rhenus Office Systems Polska

    Undisclosed
    Undisclosed
    250 - 999
    Holzwickede, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Phone Support Services
    80% Other
    View Profile Visit Website
  15. LEITWERK Consulting GmbH Logotype

    LEITWERK Consulting GmbH

    Undisclosed
    Undisclosed
    50 - 249
    München, Germany

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    40% Phone Support Services
    80% Other
    View Profile Visit Website

Latest Phone Support Services Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.